Head Of Service Disability And Mental Health Jobs in Twickenham, Greater London

About the opportunity

Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future.  The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
 

We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.

Closing date: Sunday 9th June 2024

Interviews: 18th and 20th June 2024

Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.

Duties and responsibilities

· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
 

· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
 

· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
 

· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
 

· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators. 
 

· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline. 

· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
 

· Work with  Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals. 
 

· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
 

· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
 

· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly. 
 

· Represent Action Tutoring at relevant meetings and events.
 

· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
 

· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
 

· Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills. 
 

Qualifications criteria:

· A*-C in maths and English at GCSE (or equivalent experience).
 

· Right to work in the UK.
 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
 

· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
 

· Proven track record in securing and stewarding 5+ figure partnerships.
 

· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
 

You will be likely be more successful in this role if you have:
 

· You have a proven track record of securing and stewarding grants of 5+ figure funding.
 

· You have a passion for educational inequality/working within the Third Sector.
 

· Line management experience.
 

· Experience in event and campaign fundraising.
 

· Experience working within a charity with a turnover of £3M or more.

Knowledge & Information Manager

Salary: £38,000 - £42,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.

Join Our Team!

We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis.  This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.

You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.

You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.

Benefits of Working for Crohn’s & Colitis UK

If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

About You

You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.

You’ll be:-

• Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
• Experienced in appraising research and translating this for patients and the public
• Proficient in measuring the effectiveness of a promotion and dissemination and use of information
• Working with both our external and internal stakeholders.
• A skilled multi tasker, able to prioritise and meet deadlines.
• And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.

About Us

We're the UK's leading charity for Crohn's and Colitis.

Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life.  And, because of the stigma surrounding these conditions, thousands of people are suffering in silence.  But we are here to support and champion their cause.  We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

How to Apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack

More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/

Closing Date: Wednesday 5th June 9.00am

Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

THE ROLE: Part-time (30 hours per week) / Fixed Term until 31 March 2025 / Hybrid - working on-site two days per week and from home two days per week, Monday - Thursday 0900 - 1700. Job description and application pack are available to download from our website. 

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group’s WiSE (What is Sexual Exploitation) Project is an innovative, award winning project working across East Sussex, Brighton & Hove and Surrey, with children and young people experiencing or at risk of sexual exploitation; as well as raising awareness of Child Sexual Exploitation and other forms of Child Criminal Exploitation.

We are looking for someone with the confidence to develop a new support offer for Surrey. This new post offers the opportunity to work in the WiSE team in Surrey in an exciting new role which has two strands to it; providing targeted early intervention peer group sessions to young people (up to 25 years,) who have been identified by their educational placement as being vulnerable too sexual or criminal exploitation. The role also entails working alongside Education and other agencies to prevent Violence Against Women and Girls by creating and facilitating training to teachers of the PSHE curriculum in both Primary and Secondary schools in Surrey. The successful applicant will be supported in the role through Reflective Supervision Practice, along with regular one-to-ones. 

This role will be based out of a Police Station in Surrey, which can be discussed at interview. There will be frequent travel and it is essential you hold a current driving license and have access to your own car.

ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

The successful candidate will ideally have a qualification in Youth Work / Social Work or equivalent qualification; or equivalent comparable experience working directly with vulnerable young people. We are looking for someone with the confidence to work independently across Surrey and feel confident delivering educational work around topics such as healthy relationships, consent, sexual health, grooming etc to groups of young people in an education setting. You will need to feel confident in delivering training and consultancy support to other professionals around exploitation, as well as working with a multi-agency approach and skilled at developing relationships with other agencies. Being able to work autonomously, manage your time and workload while also working closely with the wider WiSE team is essential.

CLOSING DATE: 14 June 2024 at midnight, we reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK.

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility - If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.

Young People’s Senior Peer Research Coordinator - Haringey

Are you passionate about working with young people?  Do you have experience of project management, involvement and research methods and helping others to do research?

If yes, we have the ideal job for you. We are working in partnership with the Peace Alliance in Haringey as part of the Peer Action Collective to develop solutions with young people to address youth violence. The work is funded by the Youth Endowment Fund.

Working with young people aged 10-20, as well as local secondary schools and colleges, the project will carry out peer research and develop social action projects.

The person in this role will be excellent at co-ordinating multiple projects and groups, with strong project management skills and will be a core part of our delivery team.  You will also get the opportunity to work on other young people’s involvement projects at McPin.

The post is full time and will suit someone who would like some flexibility in working hours, as there will be evening, weekend work plus school holiday activities, including Wednesdays and Fridays from 4-7 pm at Tottenham Town Hall. Your time will be split between working from Tottenham Town Hall in Haringey, the McPin Foundation offices in London and remote working as needed for project delivery.

You will link with stakeholders – schools, the police, local councillors – to help build networks to drive our social action projects forward.

Most importantly you will be supporting and mentoring young people as they learn about peer research and develop social action projects to drive change.

Interested in finding out more? Do contact Tanya Mackay at McPin or apply via our application form.

Team Leader

Closing date for applications 23:59 hours on 4th June 2024

Salary c £35,000 per annum

To apply visit our website to download a recruitment pack for full instructions 

Successful candidates must demonstrate their ability to:

1. Provide supervision, support and performance management of a small team of private tenancy rights caseworkers, ensuring equitable and manageable sharing of caseload
2. Encourage and support user involvement and private tenants’ voice generally in our service development
3. Represent Safer Renting to and manage relationships with an agreed group of local authorities

We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.  

What you’ll do:

• Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
• Establish and implement necessary quality assurance mechanisms and initiative.
• Oversee the provision of support for ancillary workforce development initiatives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
• Lead, motivate performance manage and develop a team.

What you’ll need:

• Experience of curriculum development or experience of innovation in training programmes or teaching.
• Experience of programme/project management.
• Experience in developing funding bids/building cogent business cases.
• Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
• Excellent manager of people, capable of inspiring.
• Analytical thinker, able to evaluate key issues and exercise sound judgement.
• Ability to prioritise own work and work of team to deliver agreed outcomes.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.  

Team Leader

Closing date for applications 23:59 hours on 4th June 2024

Salary c £35,000 per annum

To apply visit our website to download our recruitment pack with full application instructions 

Successful candidates must demonstrate their ability to:

• Provide supervision, support and performance management of a small team of private tenancy rights caseworkers, ensuring equitable and manageable sharing of caseload
• Encourage and support user involvement and private tenants’ voice generally in our service development
• Represent Safer Renting to and manage relationships with an agreed group of local authorities

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

This is an exciting opportunity for an experienced youth worker to join our Brent team. You will bring energy, compassion, and resilience to make a real change to the life chances of young people in the UK asylum system.

You will be responsible for supporting young people aged 14-25 years, enabling them to access a range of social, emotional, and practical support as they navigate the complex and challenging processes of the UK asylum system.You will help us run activities for young people at our advice hub on Wednesday evenings in Brent and run our youth group on Thursday evenings in Brent n as well as our sporting activities and trips.

You will work closely with our Brent Youth Development Coordinator. You will need to be able to work under pressure, acting as a consistent and stable point of contact for young people, ensuring that their safety and well-being are paramount.

About you

We would like to hear from you if you have the following:

· Demonstrable experience in supporting vulnerable young people in a similar role, particularly through youth activities in 1;1 and/or group settings, or befriending/mentoring 

· Good knowledge of the UK asylum system and the related challenges facing young refugees and asylum-seekers in contingency accommodation

· Strong ability to problem-solve, research information and solutions, and to take initiative

· Working knowledge of child protection issues and safeguarding processes 

· Ability to empathise, communicate and engage effectively with young people in distress 

· Ability to handle complex, sensitive and confidential information appropriately

· You are available to work on Wednesday and Thursday evenings.

How to Apply

To view the Job Description and Person Specification, please see the link below.

To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.

Young Roots offers a competitive package, with a generous 28-day annual leave entitlement, flexible working and 5% employer pension contribution (3% employee contribution)

Founded in 2004, Young Roots works with young refugees and asylum seekers aged 11-25, in London, to improve their wellbeing and fulfil their potential. We provide direct services for young people, including youth and sporting activities, one-to-one intensive Casework support, 

access to therapeutic and legal support, English-language learning and youth leadership. We run parallel services in Croydon, Kings Cross and Brent supporting hundreds of young refugees and asylum seekers each year, from 40+ countries, many of whom are unaccompanied.

We have an ambitious strategic plan, framed by our values, which includes our aim to draw on our deep understanding of the challenges young refugees and asylum seekers face to advocate for better systems and policies, both locally and nationally, with and for the young people we support and the wider community of refugees and asylum seekers in the UK.

Young Roots is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Young Roots is an equal-opportunity employer. People with lived experience of torture or asylum, from Black, Asian, and minority ethnic backgrounds, LGBTQIA+ individuals, and people with disabilities are strongly encouraged to apply.

No agencies please.

We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Newham.

£32,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Monday to Friday, 09:00-17:00

Could include some evenings, weekends and bank holidays as required

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma. 

As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement. 

This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer. 

Summary of role responsibilities 

• Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;  

• Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;  

• Develop and grow our charity’s’ media presence and profile;  

• Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 16 June 2024 at 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: 1 July 2024 (London office)  

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

What will I be doing?

The role of Community Youth Worker is, by nature, highly relational and is a position of great influence that enables you to nurture, inspire, connect and empower young people from all walks of life, so they can make the most of their lives. As such, it is a role which is demanding and carries great responsibility, but provides exciting opportunities to impact the lives of young people.

This is a varied role which carries with it a variety of different aspects and you are expected to manage your own workload and diary and priorities in liaison with your line manager and with the available time. Your role is primarily delivery but does also include some coordination relating to projects and volunteers. Due to the nature of the work you will be expected to work some evenings and occasional weekends.

What do we expect from you?

To meet, build healthy relationships with and help improve the lives of young people in Guildford Borough. This will be achieved through a variety of activities according to the needs of young people and the resources available to Matrix, including, but not exclusive to:

Community Youth Work

Community Youth Work takes many forms and while the actual work is subject to change according to the current needs of young people or Matrix, it may include:

• Detached youth work
• Running/assisting with after-school and/or holiday clubs
• Mentoring young people
• Supporting young people in a social enterprise environment
• Research of young people’s needs in the local community

Youth Café

The Youth Hideaway is our flagship project and is a fun open access youth café run by our team after school at our social enterprise café - The Hideaway.

As a Community Youth Worker some of your time will be spent assisting the Youth Café, Project Lead and Head of Youth Work in delivering this project and it may include:

• Helping to create a safe, fun and inspiring environment for the young people that attend
• Plan, prepare and deliver quality youth sessions
• Build healthy relationships with young people that attend the sessions, identifying and responding to the needs that may arise

Monthly Youth Hubs

Youth Hubs are fun open access youth clubs run by our youth workers in the community. These are run on a monthly basis on rotation in different areas within Guildford Borough. As a Community Youth Worker you will be responsible for planning, organising and running at least one HUB, which may include:

• Creating a safe, fun and inspiring environment for the young people that attend

• Planning, preparing and delivering quality youth club sessions

• Building healthy relationships with young people that attend the club sessions, identifying and responding to the needs that may arise

• Promoting the activities of the Youth Hub in the community

• Exemplify the charity's values and Christian ethos to the wider ‘Hubs’ team, leading them in prayer where appropriate.

• Promote the activities of the Youth Café in the community

GASP Motor Project

Matrix will often work in collaboration with partner organisations and following a successful run of pilot sessions we are pleased to confirm that from September 2022 we will be extending our work with GASP Motor Project.

Working in this setting is very similar to the mentoring work that we offer in schools and you may be expected to:

• Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
• Manage, monitor and evaluate caseloads as part of the one-to-one support sessions
• Develop and run a variety of contact points for the young people attending the project, including group sessions
• Build good working relationships with the GASP team

Schools Work

Our work in schools is varied and you may be expected to:

• Conduct one-to-one sessions to listen to, analyse and respond to the physical, intellectual, emotional, social and spiritual needs of young people
• Manage, monitor and evaluate caseloads within your allocated school as part of the one-to-one support sessions
• Develop and run a variety of contact points and projects for young people across the school, including group sessions and drop-ins and after school projects
• Alongside the Secondary Schools Project Lead, supervise and build a team of volunteers to work within the school
• Build good working relationships with school staff, CAMHS and other relevant local services
   

For further responsibilities, see attached Job Description

Personal Specification

Essential

• A strong youth work background in a relevant field e.g.: youth work, teaching, social work
• Able to relate well to young people in all environments including (but not exclusively)school, 1:1, open youth clubs and partner projects
• Capable of building relationships with and liaising with other professionals
• Experience of leading workshops and / or groups sessions with young people
• Able to set appropriate boundaries with young people, in all situations
• Agree with and able to support and work within the Christian ethos of The Matrix Trust. (This job has a “genuine occupational requirement” (GOR) for the post to be filled by a Christian).
• Able to work effectively alone and as a part of a team (including with volunteers)
• Good IT skills
• Excellent interpersonal skills
• This role will require the applicant to travel between multiple locations (local to Guildford) at various times

Desirable

• Professional qualification in a youth work related area (NVQ level 3 or equivalent)
• Experience of working in a school environment in a youth work capacity
• Experience in mentoring
• Experience of working with young people with behavioural difficulties, at risk of exclusion and/or Young offenders
• Experience of leading a team of volunteers

We're looking for a kind, compassionate and resilient Team Leader to join our Hounslow Young People service in Chiswick.

£32,922.28 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated services, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Service Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service as well as compliance with OFSTED standards.

This is a fixed-term contract, ending January 2025 with the potential for extension.

The working hours for this role will be 09:00 - 17.00, Monday - Friday, based in Chiswick.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Service Manager/Head of Services, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

Essential:
Experience of working in a young persons supported housing scheme or similar service.

Desirable:
Other relevant professional memberships and/or specialist qualifications are desirable

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.