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Top job
National Axial Spondyloarthritis Society, Remote
£30,000 - £32,000 per year
Join NASS as our Salesforce Database Officer and play a vital role in transforming the lives of people living with axial SpA.
Posted 5 days ago Apply Now
Disasters Emergency Committee, London (Hybrid)
£36,000 per year
Drive learning, evidence and accountability across global emergencies to improve the effectiveness of humanitarian aid.
Posted 2 days ago Apply Now
King's College Hospital Charity, London (Hybrid)
£26,000 - £30,000 per year
Posted 5 days ago
The Humane League UK, Remote
Starting Salary of £35,870 or £39,457 for Inner London Weighting. This is a full time position of 30 hours per week over Monday to Thursday
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Closing in 2 days
The King's Trust, Belfast (Hybrid)
£22,932 - £26,900 per year
Posted 1 week ago
Closing in 3 days
Creative Support, Greater Manchester (On-site)
£29,000 - £33,000 per year
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Southampton Hospitals Charity, Southampton (Hybrid)
£40,000 - £45,000 per year
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as Fundraising Operations Manager.
Posted 1 week ago
Closing in 7 days
LUPUS UK, Romford (Hybrid)
£25,895 - £28,028 per year
Posted 2 weeks ago
Closing tomorrow
SafeLives, Remote
£45,786.67 - £47,572.34 per annum
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good. 
Posted 1 week ago
Wessex Childrens Hospice Trust (Naomi House), Romsey, Hampshire (On-site)
£13.27 per hour
Posted 1 week ago
Diocese of Portsmouth, Portsmouth (On-site)
£85,000 - £95,000 per year
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Page 7 of 9
Remote
£30,000 - £32,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Do you have Salesforce skills or experience and passion for making a real difference?

We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.

Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

What Makes This Role Special

This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.

What You'll Do

Salesforce Administration:

  • Manage Salesforce CRM including user management, permissions, system configuration, and security
  • Deploy updates, maintain custom fields and flows, and ensure data integrity
  • Monitor system performance and troubleshoot technical issues

Data Management & Processing:

  • Process and maintain data from multiple external platforms and income sources
  • Keep supporter records up to date including addresses, direct debit details, and preferences
  • Conduct regular data quality checks, error correction, and reconciliation processes

Reporting & Analytics:

  • Generate data reports and create dashboards for management and teams
  • Extract and compile data for mailings, campaigns, and impact reporting

Technology & Innovation:

  • Support implementation of AI integration (Dataro) and evaluate new Salesforce features
  • Maintain platform integrations and support digital technology improvements
  • Stay current with Salesforce updates and best practices

Support & Collaboration:

  • Develop streamlined data entry processes and documentation
  • Support colleagues with database queries and technical issues
  • Ensure compliance with GDPR and data protection regulations

Who We're Looking For

We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.

For full details of all essential and desirable requirements, please download the complete job description and person specification.

Why Choose NASS?

Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.

Competitive Benefits Package:

  • Salary: £30,000 - £32,000
  • 10% employer pension contribution
  • 25 days annual leave plus 3 additional days between Christmas and New Year
  • All bank holidays
  • Remote or hybrid working with flexible arrangements
  • Professional development opportunities and training support
  • Employee assistance programme
  • Sight tests and spectacle contribution
  • Death in service scheme (3x annual salary)
  • Full business travel expense reimbursement

Our Culture

In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.

Commitment to Equality, Diversity & Inclusion

NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.

How to Apply

To apply, please submit:

  • Your CV highlighting relevant experience.
  • A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.

Application Deadline: 3 September 2025.

Interview Date: 11 September 2025 (in person at our London office).

Contact Information

For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Application resources
Posted by
National Axial Spondyloarthritis Society View profile Organisation type Registered Charity Company size 11 - 20
Refreshed on: 30 July 2025
Closing date: 03 September 2025 at 23:30
Job ref: Database Officer
Tags: Administration, Data Analysis, Data Entry, Database Management

The client requests no contact from agencies or media sales.