About The Advocacy Project 

We help people who are marginalised or vulnerable because of their circumstances make their own choices about their lives. We support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer. 

About the role

This role is accountable for the quality of all our advocacy services and our user involvement projects, making sure we can evidence the value of our work and show improved outcomes for service users. The post-holder leads on safeguarding for the organisation. The post is at senior leadership team level. In common with other members of the senior leadership team, the post-holder will provide visible and accessible corporate leadership, collaborate with fellow SLT colleagues on strategy development, contribute to decisions in the best interests of the organisation, and be responsible for creating a positive working environment in which staff can do their best work.

Key responsibilities

• Upholding the quality of all our advocacy and user involvement work.
• Delivering projects and contracts to time, budget, quality and relevant key performance indicators.
• Keeping close and constructive working relationships with key stakeholders, including regular contract monitoring meetings with commissioners.
• Maintaining awareness of issues across all care groups and ages (such as mental health, learning disability, dementia, eating disorders, hoarding etc).
• Evidencing the value of our work and showing improved outcomes for service users.
• Updating our policy and practice in line with legislation and best practice.
• Scanning the strategic landscape and using this information to guide service development and delivery.
• Leading the team to produce high quality, succinct reports on activity and outcomes to key audiences including Board of Trustees and commissioners.
• Leading, managing and supervising staff.
• Presenting a visible and accessible leadership presence that supports staff based in different locations.
• Working with HR to make sure staff are appropriately skilled and actively participate in our learning & development programme (including NAQ).
• Working with the other members of the senior leadership team to create and maintain a positive working environment and supportive culture.
• Proactively championing improvement projects that arise from the results of the annual staff survey.
• Liaising with the Deputy CEO and Business Development Manager over gaps in provision, trends, and opportunities, so we can develop new services and approaches.
• Liaising with the Deputy CEO over current and future IT requirements for service delivery that help us work more effectively.
• Working with the Head of Finance and your direct reports to make sure service delivery budgets are managed effectively, and inputting to financial reports, budgets and forecasts to the board and other stakeholders.
• Working with the Head of Finance and Head of Business Development to make sure we continually refine our approach to costing our work.
• Along with other members of the Senior Leadership Team, the post-holder will:

1.  • provide visible and accessible corporate leadership (strategic and operational delivery)
2.  • contribute to decisions in the best interests of the organisation
3.  • make sure all work is inclusive and responsive to the needs of local communities particularly those who are marginalised and excluded; champion equality and diversity across everything we do
4.  • provide guidance, coaching and support to direct reports, and make sure they do the same with their staff 
5.  • give clarity around priorities and goals
6.  • manage overall financial budgeting for service delivery
7.  • work across functions with fellow SLT colleagues to ensure effective collaboration on shared goals
8.  • meet reporting timescales
9. • communicate operational results, emerging challenges, and key performance indicators to direct reports
10. • raise awareness of The Advocacy Project by making sure we are known for the quality of our work

General responsibilities

• Participate in team meetings and training.
• Participate in personal, team and organisational development.
• Contribute to monitoring reports.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Person specification

We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds. 

Essential:

• Sound knowledge of statutory and non-statutory advocacy (both policy and practice), relevant legislation (including Mental Health Act, Mental Capacity Act, Care Act and Equality Act) and regulation.
• Sound knowledge of user involvement and the principle of co-production.
• Sound knowledge of health and social care practice and legislation.
• Ability to combine seeing the big picture with an eye for operational detail.
• An understanding of how to implement strategy in practice.
• Excellent people manager.
• Demonstrable track record in financial management.
• Adept at making decisions about priorities given competing demands on resources.
• Ability to focus on solutions and thrive in a busy environment.
• Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
• Excellent communication and interpersonal skills (written and verbal). Effective in working with a wide variety of stakeholders ranging from trustees to service users and employees.
• Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
• Relevant professional qualification (or a commitment to attaining the NAQ module on managing advocacy services within 12 months).
• Commitment to ongoing professional development to make sure we comply with legislative and regulatory requirements, and best practice.

Desirable knowledge, experience and qualifications:

• In-depth knowledge of issues across all care groups and ages (such as mental health, learning disability, dementia, eating disorders, hoarding etc).
•  NAQ accredited advocate.
• In-depth experience of championing user voice.
• In-depth experience of successfully delivering co-production projects.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer. 

How to apply 

Upload your application via our website.Include your CV and a supporting statement explaining why you think you’re the person we’re looking for and how your experience meets the person specification. It’s a legal requirement that you are eligible to work in the UK for all our posts. 

We are seeking a Head of Services for a 9-month fixed term contract. This role will lead Rays of Sunshine’s work with children and families, delivering its programme of wishes, hospital services and community support, and will have responsibility for policy development relating to the work of the services team.

Head of Services Requirements:
You will need to have experience of leading large scale or national services coupled with a strong track record of leading and managing a team. You will need to be highly organised and have excellent time management skills to succeed in this role.
Please note a satisfactory enhanced DBS check will be required for this role.

About Us:
Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. Every day of the year the charity gives brave and deserving children across the UK the chance to put their illness on hold and do something they have previously only dreamed of.

Location: London N3. Hybrid working arrangements, which align with the needs of the role, will be considered.

Contract Type: Fixed Term, 9 months (maternity cover)
Hours: Full Time, 37.5 per week, although part time hours of 30+ will be considered.
Salary: £40,000 - £50,000 per annum depending on experience, plus unlimited annual leave

You may have experience of the following: Head of Services, Care Manager, Care Service Manager, Residential Care Manager, Social Care Manager, Deputy Care Home Manager, Deputy Manager, Deputy Residential Home Manager, Registered Manager, Budget Management, Service Manager, Project Management, Safeguarding, Charity, Not for Profit, etc.

Ref: 105 654

The role

A fantastic opportunity has arisen to play a leading role in Breast Cancer Now’s ambitious, high performing Philanthropy & Special Events team. The role of Head of Philanthropy is critical for both our Fundraising Communications & Engagement Directorate and the wider organisation.

Capitalising on the launch of Breast Cancer Now’s new ‘Turning the Tide’ Strategy, a new case for support and working closely with Breast Cancer Now’s senior leadership and trustees, the role will focus on establishing and growing our philanthropy programme over the next three years.

The role will be responsible for developing and implementing a philanthropy strategy that aligns with Breast Cancer Now’s strategic objectives and ‘Accelerators’ to ensure income targets are delivered; relationships with supporters are nurtured and new donors are engaged and stewarded effectively.

The role will involve complex relationship management at the highest level for a portfolio of Major Donors alongside developing effective relationships with senior volunteers, Breast Cancer Now’s Trustees and senior leadership team

The role will support a culture of proactive relationship building and solicitation to grow our pool of major supporters and senior volunteers ensuring prospective funders are engaged with appropriate propositions, including our giving club, Progress Fund.

This is an exciting opportunity for the right individual to join an ambitious growing team to use their skills, experience and enthusiasm to make a significant difference for people affected by breast cancer.

About you

You will possess excellent relationship fundraising skills with a proven track record of successful fundraising from philanthropists, grant making foundations or companies. You will have proven experience and expertise in successfully planning and putting into practise the ways and means to develop a successful Philanthropy programme.

You will have excellent leadership and management skills, with the gravitas and credibility to work collaboratively and effectively with internal and external stakeholders to grow the Philanthropy Programme in line with our ambition.

You will be used to working in high-performing fundraising teams, a natural problem solver with experience of stakeholder management.

A strong commitment to supporting and developing others is vital.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Although the role is based in our London office, we are following a blended approach between office and home working with a minimum or two days per week in the office for full-time staff members. However, following recent Government guidance, staff members are currently working from home if they can do so. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Sunday 30 January 2022 at 11:30pm

Interview date Friday 4 February 2022 (virtual)

Job summary

This exciting role is mission critical for Consortium for Street Children. The postholder will have the opportunity to make a significant difference to the lives of many children living in street situations, with a high level of influence and empowerment in the organisation.

• Reporting: To the Chief Executive
• Annual leave: 25 days + Bank Holidays
• Pension: Employer contribution of 5% of gross salary
• Location: 15 Old Ford Road, Room 11, St Margaret’s House, London, E2 9PJ, UK

Specific Tasks and Responsibilities

Strategy

• Design and lead on implementing a fundraising strategy that will guarantee the healthy development of CSC.
• Contributing to the organisational strategy and operations as a member of the senior management team

Pipeline development

• Be responsible for building on CSC’s current and previous support bases, as well as identifying and securing new sources of income compatible with CSC’s mission, vision and values.
• Develop a pipeline of donors for CSC core costs budgeting purposes

Grant fundraising

• Research, budget for and write tailored applications to trusts, foundations and multilateral and bilateral agencies ensuring an accurate match of priorities, interests and potential of each funder with CSC’s size, scope and organisational strategy.
• Lead pro-actively on CSC’s relationships with current and prospective corporate donors including timely contacts, appropriate invitations and submission of regular reports.

Philanthropy

• Coordinate the work of the CSC Development Board, with regular reporting on fundraising strategy, pipeline and progress against targets.  Support the Development Board to help organise events for high net worth individuals and corporate partners.

Organisational responsibilities

• Line managing CSC’s Marketing and Communications Officer and supporting CSC’s digital and communications strategy
• Ensure that there are effective administrative services to support and monitor our fundraising activities. This may include email marketing, pipeline tracking, accurate logging income, donor stewardship, and reconciling income in consultation with the Finance and Operations Coordinator.
• Use Salesforce as a customer relationship management tool for all donors and potential donors
• Providing support and partnership opportunities to members of the CSC network.

Person specification

• A track record in fundraising with a range of donors and securing six figure and multi-year gifts (essential)
• Strong communication skills including the facilitation of meetings and events; representing an organisation in high-profile settings and of public speaking; working with a wide range of stakeholders (essential)
• Experience of developing and delivering successful fundraising strategies (essential)
• Proven management experience including managing people and good team collaboration skills (essential)
• Experience in using relationship management processes and IT systems (SalesForce or CRM or other industry equivalent) (essential)
• Experience in a relevant digital or communications role (desirable)
• Excellent English Language skills (essential)
• Additional language skills (desirable)
• An understanding and curiosity about child rights programming as well as the key issues for street connected children and the organisations that support them (essential)

Diversity and Inclusion

We are committed to having varied perspectives and welcoming all forms of diversity; we know that will bring power to our purpose and ensure our work has the impact we desire. As a result, we actively encourage a diverse range of candidates to apply for roles with CSC, ensuring our work reflects a range of different cultures, approaches, and thinking styles including but not limited to diversity in age, ethnicity, gender identity and sexual orientation, life experience, physical and mental ability.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA. We are entirely funded through voluntary donations, providing an information and support service to those affected by MSA and their families at no cost to them.
So very many of our members come to us at a time of great distress, they or their loved ones have been diagnosed with a terminal disease which is almost unknown to the general population. They crave both symptom management and understanding from people who know about the disease. Our specialists nurse and healthcare team play a crucial role in helping them to cope and to plan for their care. We ensure that everyone affected by MSA has access to tailored information and support to guide them and ensure they are not alone in their journey.
You will have a proven track record in securing large multi-year awards, as well as experience of developing and expanding a trust fund portfolio, developing corporate partnerships, legacies and bespoke fundraising appeals. You will work with the senior team and CEO to develop and implement an income strategy to underpin our strategic plan and you will help to ensure the Trust meets all regulatory requirements related to GDPR
The role includes line-management of the fundraising team and reports directly to the Chief Executive.

Interviews to be held in person 02.02.2022, Rotherhithe, London SE16

We are looking for a talented, passionate and ambitious Service Manager to join SIG Penrose’s Criminal Justice division to lead and deliver our Activity Hubs alongside Reed in Partnership. The Hubs are being specifically designed to support those furthest from the job market and most difficult to engage towards employability through the delivery of alternative, innovative interventions in a welcoming, non-judgmental environment.

About the role:

As the Service Manager you will lead a team of skilled Support Workers, Facilitators and a Deputy Manager based across the 2 Hubs in Croydon and Lewisham, holding them accountable for delivering high-quality support whilst ensuring they are equipped with the skills and support to thrive. You will maintain a culture of learning and development through supervisions, appraisals and continuing professional development processes. You will ensure a coaching approach to line management is implemented throughout your team and adopted by front line staff when supporting service users.

Working with the Head of Services and senior management team, you will support the implementation of the new service, identifying potential issues and proposing solutions. You will lead your staff team through their induction ensuring they receive all necessary training and support, and that communication in clear and consistent.

About us:

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

Experience Required:

Experience of contract performance reporting will be essential to the role. You will be responsible for contract compliance, supporting your team to ensure they meet or exceed contract performance targets and achieve positive outcomes for their service users. You will be responsible for reporting our performance to our commissioners and executive team in a clear and timely fashion and taking swift action to address any areas of under-performance. You may also be required to contribute to reports to SIG Penrose’s Board of Trustees.

Knowledge of the Criminal Justice System, excellent communication skills and being able to develop strong working relationships with your teams, commissioners and other key stakeholders will be vital to the role. You will have an interest in both policy and business development, and will work with the Head of Services to identify and secure new sources of income. Some understanding of budgeting and financial reporting will be helpful as you ensure your service is delivered within budget.

You will have a passion for working with people with experience of the criminal justice system and/or with other marginalised groups, and a belief that everyone can turn their life around regardless of past or present circumstances. You will have some previous management experience, an ability to motivate and inspire, and a keen eye for detail.

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• Life Assurance

This is a unique opportunity for an innovative Service Manager to take the lead in developing the service and supporting its staff and service users to achieve a high rate of positive outcomes!

For more information, please visit our careers page in order to complete our online application form.

All successful applicants will be required to undertake an Enhanced DBS check and provide employment references covering the last 5 years period including one from your most recent employer.

Praxis is a vibrant human rights charity rooted in East London, providing pan-London services and contributing to national and European debate, policy and practice.  We have over 35 years’ experience of working with migrant communities. Every year we support over 2,000 people; providing expert legal advice, welfare projects and peer support. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants. We played a leading role in exposing the Windrush scandal and have invested in advocacy and campaigning to achieve better outcomes for more people. We have a new Strategic Plan that sets out these ambitions.

This is an exciting time in our development and we're looking for an experienced, ambitious, dynamic Head of Fundraising and Communications to work with the Chief Executive as part of the senior leadership team.  

You will have a proven track record in securing large multi-year awards, as well as experience of developing and expanding a trust fund portfolio and individual giving. You will work with the senior team and CEO to develop and implement an income strategy to underpin our strategic plan. You will lead on internal and external communications ensuring high standards and compelling copy that demonstrates our impact, reflects our policy aims and ensures Praxis can secure the funds and deliver the changes we want to see.

With a strong background in Trust fundraising, you will have a proven ability and passion for relationship management and producing successful and well written proposals.  You will also have experience and enthusiasm to lead and oversee strategies to build our individual and corporate giving.

Income generation: the post holder will have a critical role in developing ambitious and achievable targets to match our vision for growth. In 2020/21 our income was £2.4 million; approximately 44% of this was from trusts and foundations. Our target is to increase the number of trusts that support us and substantially increase unrestricted income. In 2021 we created a new role of digital engagement manager, and you will ensure the postholder is well supported and directed to achieve a step-change in our individual giving.

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please note we reserve the right to close this campaign as soon as we find the right candidate, so early application (by CV and covering letter setting out why you are applying and how you meet the person specification) is recommended.

Closing date: midday Monday 24th January

Reports to: Executive Director

Direct Reports: 3

Holiday: 25 days annual leave p.a. plus bank holidays

Fine Cell Work (FCW) is looking for an experienced leader, with knowledge of the criminal justice sector,  to join its Senior Management Team. FCW is a dynamic and original charity which transforms prisoners’ lives through training them to do high quality, creative work. We work in 32 prisons training and paying men and women to do skilled craftwork in their cells and on sewing and embroidery machines in workshops. The prisoners’ handmade products are sold to public and to designers, artists and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow. Demand from prisons is also on the rise. The hand-stitchers earn a third of proceeds from sales and are encouraged to savefor their families and themselves after release.

In 2017 the charity opened a textiles workshop, the Clothworkers Studio, in London providing employment support to ex-prisoners. This has been very successful with only a 2% reoffending rate (against a national average of 46%) and with 40% of participants going into work (against a national average of 17%). This extension of our work enabled us to grow by a third, increasing sales of prison-made products by 60% over 2016-19 and increasing the number of prisoners worked with by 60%.

Core Job Purpose:

To be responsible for:

• overseeing the delivery, development and growth of Fine Cell Work (FCW) programmes in prisons nationwide and in the community through the Open the Gates (OTG) post-release programme while supporting the programme delivery team.
• ensuring a robust evaluation and monitoring system is delivered and regularly reviewed to inform the development of FCW programmes
• as part of the Senior Management team (SMT), advising on programme delivery and outcomes, service user involvement and volunteering to inform strategic development and project planning
• working with the Executive Director, delivering the five-year business plan with a focus on building in-prison production hubs and better outcomes for prisoners
• working with the programme delivery team to deliver the OTG programme effectively and compassionately signing off risk management plans and ensuring the delivery and effectiveness of the mentoring programme
• reviewing and upholding safeguarding, including delivery of safeguarding training, and all policies and procedures for staff, ex-prisoners and all volunteers particularly those supporting OTG and our prison programmes ensuring they are fit for purpose
• oversight of effective co-ordination, training, communication and support of FCW volunteers across all Fine Cell Work activities

How to apply

Please send your CV and a brief covering letter explaining why you think you would be suitable for the role and what you would gain from it by email by 12pm, 31st January 2022.

Please note that applications submitted without a covering letter will not be considered. Interviews will be held from 4 February 2022. 

Head of Finance 

Women in Prison

Part time (3-4 days per week)

London/flexible

£44,220 FTE (includes ILW 

Women in Prison (WIP) is a national charity that delivers support for women affected by the criminal justice system in prisons, in the community and through our Women's Centres. We campaign to end the harm caused to women, their families and our communities by imprisonment.

Reporting directly to the Chief Executive you will be responsible for taking the lead on financial management, technology system developments and innovations,  as we move to a more agile working model.

As expected for a role at this level you can expect the usual areas of responsibility including managing a small team, operations, IT, facilities, governance, in addition to acting as Company Secretary and leading on the annual audit.

The successful candidate is likely to have a formal qualification e.g. ACA, ACCA, CIMA and bring demonstrable experience of working within the charity sector, ideally a grant funded organisation, and working at both strategic and operational levels.

There has never been a more challenging and exciting time to join us as we seek to diversify our funding base and demonstrate that community alternatives to prison are cost effective and sustainable.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minorities women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

In line with legal requirements and the nature of WIP’s work, this post is:

• restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010;
• subject to a Right to Work check; and
• subject to a Disclosure and Barring Service check (basic)
• subject to ID verification vetting

Closing date: asap but 10am Friday 4th February latest

TPP is currently working with an environmental focused membership and trade organisation who are seeking to hire a Head of Digital.

You will be responsible for taking the lead on our client's digital strategy, and manage all aspects of their digital and social media activity including oversight of their social media channels, websites and consumer-facing digital campaigns. You will take a lead on the transformation of their digital activity, as well as providing advice to the CEO & Directors.

Your duties and responsibilities will include

• Build the organisation's digital capability during a period of organisational transformation.
• Lead on the transformation of our client's digital presence, including developing and implementing a new digital strategy.
• Provide oversight of existing digital channels
• Build the organisation's influence through social media channels with their key stakeholders.
• Oversight of digital consumer-facing campaigns.
• Leading the redevelopment of a new website in 2022, including audit of current website.
• Manage the relationship with their external digital agencies for websites and campaigns.

Your experience will include :

• Experience in a senior digital management role.
• Experience of managing external agencies.

  Digital project/product delivery experience

• Leading and delivering a new website.
• Leading consumer-facing digital campaigns
• Leadership of an organisational digital strategy
• Managing relationships with senior external stakeholders

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you have a passion for using digital communications to tell a better story for our society? Are you ready to lead a team, developing and growing them to make an even bigger impact on the nation? Then this role could be for you.

CARE is in a new and exciting season since new CEO Ross Hendry joined in November 2021. We have big plans to expand our influence and work over 2022 and beyond.

Central to this vision is the Communications and Engagement Team. We’re recruiting for a Head of Communications to start with us as soon as possible. Reporting to the Director of Communications and Engagement, you’ll be responsible for a talented team, responsible for overseeing and improving CARE’s websites, social media channels, core emails and printed resources and correspondence with supporters. You’ll also make sure the team effectively supports the work of other departments within CARE.

You’ll be deputy to the Director of Communications and Engagement, working closely with him on developing new communications strategies to help take CARE’s work in the digital sphere to the next level. You’ll play a key role in promoting and upholding CARE’s reputation in the public square.

Head of Digital

Target Ovarian Cancer

Permanent full time contract

London/hybrid working

Target Ovarian Cancer is the UK’s leading ovarian cancer charity. Together with the ovarian cancer community, we are transforming the future for women in the UK who are living with ovarian cancer and thousands more who are yet to be diagnosed. But there is so much more to do – and we will not stop until we have achieved our goal of doubling survival from ovarian cancer by 2050.

Digital is central to our ambitious Business Plan for 2021-23. It underpins the strategic goals of the entire organisation – our ability to reach our audiences, to engage and interact, to support, and to fundraise.

Having significantly invested in our digital provision over the past five years, we know we are in a solid position and with a strong team. We need to continue to prioritise our digital work to ensure we deliver a step change for the charity and for the communities we serve, as we transform survival and wellbeing for those diagnosed with ovarian cancer. We are looking for an energetic, driven and passionate individual to lead our digital strategy to the next level. Might this be you?

If you believe you can extend our profile and reach using a range of digital techniques then do please consider applying. You will be joining a professional hard working and ambitious team who are passionate about this single issue cause; they know why they are there and work tirelessly to help and support those affected by this cancer.

How to apply

Application is by CV and Supporting Statement which highlights your reasons for applying and how your experience makes you the perfect candidate for us.

Closing date: 10.00am Friday 28th January

First interview:                  Week commencing Monday 31st January

Final interview:                 Week commencing Monday 7th February

The format of the interviews will be determined by the COVID-19 guidelines and restrictions that apply at the time.

About The Royal British Legion

Across the country, in every city and on every street, the Legion is there to support our Armed Forces community. As the largest charity of our kind, we have 235,000 members, 60,000 volunteers and a network of partners all helping us give support wherever and whenever it's needed.

It's this mission, this scale, this challenge and the values we all live by, that makes the Legion such a fulfilling place to thrive.

The Role

The IM&T department is going through an exciting period of change in our role as a critical enabling support service to deliver the Legion’s ongoing vision and strategy.

We are seeking a progressive and dynamic individual who will play a key role within IM&T managing the British Legion’s Service Desk and the technical team who support this. Providing first and second line support to 1600 staff based throughout the UK, the IT Service Desk strive to handle all requests and reported incidents consistently and efficiently with a complete focus on customer service. The successful candidate will be expected to deliver Operational Excellence ensuring agreed service and operational level agreements are exceeded.

This is a challenging role, with a strong focus on new technologies and the postholder will need to work in an agile way managing business as usual activities while contributing to the delivery of technical projects.

The successful candidate will have strong interpersonal skills to enable them to engage effectively with a range of audiences both technical and non-technical. The candidate will work closely with the Head of Service Delivery and the IT Operations Manager to continually seek ways and opportunities to improve the service provided to our staff.

This is an exciting role incorporating line management and technical development. There is plenty of scope for training and learning new technologies. The Service Desk Manager is responsible for managing seven service desk analysts based throughout the UK. There will be a requirement to travel to the various RBL locations on a frequent basis.

Please note that this role can be based at our London office, which is located at Haig House, 199 Borough High Street, London SE1 1AA, or can be homebased. London Weighting will be offered to candidates based at Haig House with an expectation to attend the London office regularly. Candidates taking up the role on a remote basis will not be eligible for London Weighting, however all work-related travel expenses will be paid.

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required.

Diversity Statement

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us.

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be.

It’s why we welcome applications from people with diverse backgrounds and experiences.

How to Apply

Please apply by clicking ‘apply online’.

Closing date for this role is: Thursday 27th January 2022

Blueprint For All
Head of Operations and Services
Full Time
Permanent
London
£38,000-£41,000

Charity People is thrilled to be working with Blueprint for All in their search for a Head of Operations and Services to join their rapidly growing team. Blueprint for All is the new name for the Stephen Lawrence Charitable Trust. Blueprint for All is a social welfare charity that is passionate about ensuring that everyone, irrespective of their race, ethnicity or background, has the opportunity to create their own blueprint for their life. Their high impact programmes work with disadvantaged young people and communities, providing tangible opportunities and support that enables them to thrive, whilst driving systemic change in organisations and society. In the last year the charity has engaged with 2,000 young people in their career programme and resources have been shared with 500 new beneficiaries. The Head of Operations and Services position is a new role, reporting to the Chief Executive, and has been created following significant organisational growth - the charity as has recently doubled the size of their team to increase their capacity to engage with the community and provide an enhanced experience for their growing pool of beneficiaries.

Blueprint for All are proud to be recognised as an ambitious, innovative & diligent charity whose purpose, programmes and outcomes are notable for their success. This role will be an opportunity to contribute to a team that prides itself on maximising on opportunities. Blueprint for All is looking to appoint a Head of Operations and Services to ensure the efficient and effective day to day functioning of the organisation. This is a crucial role at the heart of the organisation and the post holder will be responsible for driving forward all aspects of HR, central infrastructure, digital platforms and improvements, communications, and compliance to ensure the smooth running of the organisation at all times. The Head of Operations and Services will be responsible for producing and overseeing strategy for Operations; ensuring that the organisation's IT, office space and Finance systems and internal processes are fit for purpose and create the best working environment for our staff, trustees and beneficiaries., Finance and HR within the organisation

The successful candidate will have a proven track record of successfully managing the day-to-day operations of an organisation, as well as managing the finance function, including the supervision of key financial processing functions. You will have knowledge of running the HR function of an organisation and experience of overseeing digital Projects including Digital Platforms and CRM Systems. The successful candidate will have the ability to manage complex and highly confidential information with absolute discretion and a high degree of personal integrity. You will also have excellent communication & negotiation skills; strong IT literacy and have the ability to develop and maintain the systems and processes that enable a team to work effectively together. We're looking for a self-starter who can work independently to tight deadlines and can manage complex and highly confidential information. You will be motivated my success and keen to make this new role your own.

Closing Date: Tuesday Wednesday 8th February at 12noon and Interviews w/c 7th February. This is an exciting time to join Blueprint for All so if you feel this role is for you, in the first instance please send your updated CV and Supporting Statement in word format to Kate Headford at Charity People.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.