6 Head of service jobs in London, Greater London

 Do you have significant experience as a manager in fostering/adoption?
* Are you looking for a new challenge or maybe a change of direction?
* Do you have an interest in leading change, developing new pieces of work, writing and reviewing policy & guidance, and embedding quality?
* If so, then this could be the role for you!

We are seeking to recruit an experienced, solution focussed, innovative and enthusiastic UK Assistant Head of Service Development and Quality in fostering & adoption (this is an assistant director level post)

You will report to the UK Head of Fostering & adoption, and your role will be to lead the service development and quality team currently consisting of two Operations Managers and a Charms data administrator. You will lead UK fostering and adoption on developing new areas of work, quality assurance, policy and practice across fostering and adoption in all four UK nations, as well as represent Barnardo's externally.

Responsibilities include - 

•  
  • Be the Agency Decision Maker for fostering and adoption across the UK where required.
  • Participate on the helpline rota as the UK manager on call and have oversight of the helpline/ be AHoB cover for services where required.
  • Lead on Charms recording system and data analysis, data protection.
  • Project development, oversight and management of new and existing products/developments in fostering and adoption services.
  • Creation, review and oversight of policies, practice, guidance, templates.
  • Oversight of the Adoption Assessment Project (AAR)
  • Undertake complaints investigations and other investigations as / when required.
  • Present at Senior Management Meetings and other internal meetings.
  • Deliver workshops, learning events, lessons learned across fostering and adoption.
  • Review external and internal inspection reports to ensure that policy/quality issues are shared across services.
  • Represent fostering/ adoption at internal / external meetings and working groups, including working with government, media, policy, legal.
  • Be the lead link with internal teams such as policy, media, creative, data governance, health & safety, business development
  • Implement and establish reporting systems and present qualitative and quantitative performance analysis reports.
  • Act as spokesperson for Barnardo's, highlighting Barnardo's experience and value as a fostering and adoption agency to influencing government policy and practice.
  • Scrutinise external and internal inspection reports to ensure that policy/ quality issues are shared across services.
  • Support in response to government consultations relating to fostering and adoption

Please read the job description, person specification and additional information for details on experience, knowledge and skills required as this will be used when shortlisting. This is a regulated post so a social work qualification is essential. 

Interviews will be on 11 & 16 November, and will include a task, the detail of which will be provided if shortlisted.
There will also be an interview with children and young people (date to be arranged)

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo'svalues. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• For Fostering & Adoption services, use of transcription tool BEAM Notes (also known as Magic Notes)
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values