Head of service jobs in london, greater london

The Politics Project is looking for an experienced and strategic Partnerships Manager to grow and strengthen relationships across the youth, education and democracy sectors.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

We are looking for an experienced and strategic Partnerships Manager to strengthen and grow our connections across the youth, education and democracy sectors. You will play a key role in expanding and deepening the Democracy Classroom Network, helping to increase its reach, visibility and impact on democratic education across the UK.

The role will support organisations to prepare for and collaborate on upcoming changes in democratic engagement and education - such as the introduction of Votes at 16 - ensuring the sector is coordinated, informed and ready to respond collectively.

This is a dynamic, people-focused role supporting more than 100 partner organisations to collaborate, share learning and deliver joined-up support for teachers and youth practitioners. You will combine excellent relationship-building with the ability to think strategically, spot opportunities and translate them into practical action.

You will work closely with the Head of Communications and Networks, the Communications Lead, and colleagues across The Politics Project to ensure that partners are supported, connected and able to collaborate effectively. The role blends strategic relationship management with hands-on coordination and communication.

Key responsibilities include:

Partnership management

• Build, maintain and strengthen relationships with over 100 existing civil society partners.
• Act as the main point of contact for partner queries, feedback and support.
• Identify and onboard new organisations to join the Democracy Classroom Network.
• Facilitate partner input into planning, decision-making and shared problem-solving.

Strategic development and coordination

• Identify new opportunities for collaboration, policy influence and sector engagement.
• Advise senior colleagues on partnership trends, risks and emerging opportunities.
• Develop and deliver partner communication strategies, ensuring information and opportunities are shared clearly and consistently.
• Coordinate effectively with internal teams to ensure joined-up delivery and coherent partner messaging.

Engagement and representation

• Plan and deliver Democracy Classroom meetings, training sessions and networking events.
• Represent The Politics Project at external meetings and events, acting as an ambassador for our collaborative and non-partisan approach.

Monitoring and reporting

• Track partner engagement, feedback and satisfaction to inform continuous improvement.
• Support monitoring, evaluation and reporting to demonstrate the impact of the network.

This is a fast-paced role in a small but growing team. The post includes a six-month probation period and is fixed-term until March 2027, with potential for extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.

BENEFITS

• 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
• 4% employer pension contribution.
• Professional development and training opportunities.
• Friendly, inclusive and supportive working environment.

ABOUT YOU

You are passionate about democratic engagement and committed to supporting the growth and impact of The Politics Project and the Democracy Classroom Network. You are a proactive self-starter who can think strategically while delivering operationally. You can identify opportunities, develop partnerships and turn ideas into practical outcomes. You’ll have excellent communication and organisational skills, confidence working across sectors, and a track record of building effective, long-term relationships.

Above all, you are an effective relationship-builder able to network, negotiate, persuade and problem-solve, and motivated by the challenge of leading a high-profile national partnership.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check (provided by The Politics Project).

SKILLS AND EXPERIENCE

Essential

• Proven experience in partnership or stakeholder management, ideally within civil society, education or government sectors.
• Demonstrable ability to think strategically and identify opportunities for collaboration or growth.
• Strong relationship-building and communication skills.
• Excellent project management and organisational abilities.
• Experience managing multiple priorities and deadlines.
• Confident working with, and understanding of, the education and youth sectors (teaching or youth work experience not required).
• Knowledge of and interest in UK politics and democratic engagement.
• IT literate, with strong working knowledge of Google Workspace (Docs, Sheets, Drive etc).
• Self-motivated, resilient and solutions-focused.
• Willingness to work occasional evenings/weekends and travel within the UK.

Desirable

• Experience managing databases or CRM systems.
• Experience monitoring and evaluating partnership impact and producing reports.

TO APPLY

Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.

Closing date: 11:30 pm, Sunday 9th November 2025

Interviews: Week commencing Monday 17th November 2025

The Role

The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.

The Key Responsibilities

Logistical arrangements:

o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event

o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers

o Determining catering requirements and caterer management

o Hiring of any additional venues as required and HTB site logistics

o Attending site visits (for external venues that might be used)

o Hiring of any additional equipment required for the event

o Liaising with the Production, IT, Verger, Worship team and all other internal departments

o Ensuring any legal and insurance tasks are thought about and in place for the event taking place

o Creating floor plans for the vergers to use

o Liaising on interpretation needs are met including BSL

o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation

o Liaising and implementing programme decisions

o Developing and implementing new floor plans and layouts at events 

o Ensuring event Health and Safety has been implemented 

o Delivery plans 

o Any other event related task

Marketing and communications: 

o Working closely with the marketing team on the marketing plan and budget

o Steer and monitor social media campaigns, alongside internal creative services teams

o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date

o Overseeing LC app contract and content

o Delegate collateral e.g. packing tote bags

Staffing:

o Volunteer recruitment working closely with the Alpha leadership on this

o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings

o Building working relationships with volunteers and team when onsite

Registration and Ticketing:

o Oversight of the busy Leadership Conference inbox for guest queries

o Creating booking system for taking in person events registrations using an online event platform

o Ensuring the Alpha leadership gets regular booking reports

o Oversight of IT equipment owned by team

o Granting access to systems

Safeguarding 

o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event

Debrief

o Debrief to be done for different areas involved in 

Leadership Conference Week Responsibilities

o Taking a lead role on several key packages assigned to this role

o Create and maintain comprehensive event documentation

o Writing papers on the different areas for senior management to review as and when is required

o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after

o Developing and implementing new and improved processes 

o Holding the Alpha standard on communication in everything we do or send before, during or after the event

o Attend senior leadership meetings to provide updates as an when is required on your different areas

o Managing admin across the event, dealing with sign off,  budgets and compiling post event reporting – to take learnings for next years event

o Looking at ways to improve LC year on year by researching competitor events and market knowledge

o Any other event related tasks to support Head of Events

Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).

The Right Candidate

• Committed to the vision of HTB and Alpha

• Large event management experience 

• Hard worker that can handle high pressure and workload in the lead up to a large event

• Able to juggle large and varied work load 

• Tactful and diplomatic

• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down

• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment

• Excellent attention to detail and strategic thinker

• Strong operational and administrative background

• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm

• Strong project management experience

• Excellent analytical, problem-solving, decision-making and resource management capabilities

In this exciting role you will work within the small Communciations & Fundraising Team to maximise income generation from individual givers through your ability to manage outstanding supporter care, accurate database management and targeted marketing via email, post, and social media.

You will hold key responsibility for ensuring the accuracy of all our fundraising and marketing data and be responsible for ensuring the correct targeting of all marketing approaches. You will work closely with, and in support of all other members of the Fundraising and Communications teams. If you have experience of managing volunteers, all the better.

You will conduct and present excellent analysis on all marketing activity with clear recommendations for improvements to fundraising communications alongside donor/donation and database management.

Using your CRM and database knowledge, you can play a key role in the management of donor management but also the wider data support for the charity. it is an exciting time at Doctors of the World, with a diverse portfolio of projects supporting those who are excluded from health in the UK. 

Benefits include:

• 28 days annual leave per annum (addtional days off for birthday, volunteering and religous festivals).
• Active Flexible Working Policy.
• Employer pension contribution scheme.
• Cycle to work scheme
• Eye testing
• Blue Light Card membership

As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.

You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.

The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.

The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

Jangala is seeking an organised, enthusiastic Programme Associate to support the delivery of our connectivity programmes across the UK and internationally. This role will be part of the core team working to ensure that our projects reach the communities who need them most, supporting partners, improving programme processes, and contributing to Jangala’s organisational learning as we aim to deliver socially impactful internet to 4 million people by 2030.

This is a unique opportunity for a candidate who is comfortable with an outward facing role, seeking new opportunities for Jangala to support the connectivity needs of organisations in the UK and across the world and supporting our community of more than 300 existing partners who are using Jangala’s connectivity solutions to connect underserved communities and people without access to the internet.

You will work directly with nonprofit partners, communities, and internal teams to ensure our technology is deployed effectively, challenges are resolved quickly, and programme outcomes are captured and communicated. You will have an eye for detail and can bring a systematic approach to coordinating core Jangala processes and systems. 

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals in 36 countries.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion,  generates Wi-Fi in critical and challenging environments from connecting refugee camps in Eastern Africa to community hubs across the UK. Get Box, developed rapidly during the COVID-19 pandemic, ensures that digitally excluded households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role
You will play a key role in supporting the management  and scaling of Jangala’s programmes in the UK and internationally. Reporting to the Head of Programmes, you will be part of Jangala’s programmes department, which leads the delivery of our donor-funded work, deploying Jangala’s award-winning technology and developing and nurturing partnerships with grassroots organisations, charities, local authorities, and international agencies.

Supporting Jangala’s community of existing partners who are using Big Box and Get Box technology to connect communities will also be an important part of what you do. The role will also involve building new partnerships, research, coordination and working with data-driven systems, ensuring that our connectivity solutions reach the people and communities who need them most. 

Key responsibilities will include:

• Conducting research about and doing outreach to prospective partner organisations

• Onboarding new partner organisations in line with Jangala’s due diligence processes

• Organising and running  check in calls with partners

• Monitoring and replying to queries which come through Jangala enquiry and partner support email accounts, including for routine partner management and troubleshooting

• Inputting administrative data to Jangala’s partner management and monitoring and evaluation platforms

• Information gathering for funder reports and proposals

• General monitoring of equipment usage on the field on our telemetry systems

• Organising events and partner visits

• Writing content for social media and website

• Delegated project management tasks

• Deputising for the Programme Manager when required

The person we're looking for

We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have experience in project coordination and working in multi-stakeholder projects, as well as a passion for digital inclusion and social impact.

We understand that many people, especially women, people from ethnic minority backgrounds, or other underrepresented groups, only apply for jobs when they feel they meet all the criteria. If you don’t match every point but are inspired by Jangala’s mission and excited to work on programmes that help some of the world’s most digitally excluded communities, we want to hear from you.

Core Requirements:

• Excellent inter-personal skills and service-minded approach  to supporting partner organisations

• Comfortable in working on remote partnership engagement in a diverse, international environment

• Strong organisational and administrative skills, with the ability to contribute to and maintain partner management platforms, project trackers, and reporting tools

• Excellent communication skills, with the ability to collaborate effectively across teams, with partners, and with funders

• Ability to manage competing priorities and work while maintaining attention to detail

• Commitment to Jangala’s mission and values

Desirable Requirements:

• Experience in the technology, humanitarian, UK charity, or international development sectors

• Familiarity with project management tools such as ClickUp or similar

• Experience with handling data and conducting analysis and research

• Experience with writing content for websites and social media

• Willingness to travel occasionally for project-related work

• Multilingual skills, particularly French, Spanish, or Arabic

Important details

This is a 6 month Fixed term contract with the opportunity to extend.

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Gender inclusive office facilities

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The salary range for this role is £31,000-£34,000 per annum, with consideration for part-time arrangements.

The Policy and Campaigns Officer will develop policy positions and campaigns that will help ensure that the needs, rights and priorities of those living with DMD are understood and acted on by decision makers, policy makers, parliament and government. The Officer will work closely with colleagues in the Policy and Communications team to support a cohesive and impactful approach to policy, engagement and communications.

Job Description

• To ensure that the charity’s policy and campaigning work is firmly grounded in the views and experiences of the DMD community and to ensure that they are consulted and involved in the development (and delivery where appropriate) of Duchenne UK’s policy positions and campaigns.
• To maximise the benefits of our existing relationships with civil servants, parliamentarians, policy makers, relevant organisations (such as NICE) and charity sector professionals and to create new relationships which help us to achieve our aims.
• To organise events and parliamentary activity working with parliamentary supporters and the DMD community.
• To devise low-budget campaigns aimed at creating positive change in policy, practice or attitudes that will improve the lives and outcomes of those living with DMD. 
• To create campaign assets such as digital and social media content in collaboration with the communications team.
• To draft consultation responses, policy positions and occasional short reports summarising the findings of research we have conducted or commissioned.
• To monitor relevant government proposals and initiatives, identifying those likely to have a major impact on the lives of those living with DMD, and to seek to influence their development.
• To stay abreast of relevant academic research, build relationships with key academics and identify opportunities for collaboration.

Person Specification

Essential experience:

• Experience of working in a policy and/or campaigning role.
• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as blogs, web and print.
• Experience of working with civil servants and parliamentarians.
• Experience of using digital and social media for influencing and campaigning purposes.

Desirable experience:

• Project management experience including initiating, planning, implementing and evaluating campaigns and organising events.
• Experience working in health and social care space, with pharmaceutical industry and/or a highly regulated industry and engaging with regulators.

Essential knowledge:

• Working knowledge of the healthcare system, regulatory framework and the social model of disability. 
• Knowledge of how policy and legislation are developed in Westminster and Whitehall.
• Knowledge of campaigning techniques.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to draw out the most salient features of complex issues and debates.
• Ability to analyse large amounts of information and produce easy to digest summaries and position statements.
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.
• Proficient with all main Microsoft Office packages.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• 3 days of office closure between Christmas and New Year
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

We’re looking for three Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities parenting programme with integrity and care as part of a new project funded by the Youth Endowment Fund.

 Position: Parent Programme Officers x 3

Location: London (x2 roles, hybrid) and Manchester (x1 role, hybrid)

Hours: Full-time

Salary: £32,941 - £35,268 (London) and £30,805-£33,132 (Manchester)

Contract: Fixed term until April 2028

Closing Date: Monday 10th November, 17:00 GMT

Help families thrive and young people stay safe

We’re looking for compassionate and organised Parent Programme Officers to help deliver the Strengthening Families, Strengthening Communities (SFSC) Safer Lives parenting programme as part of a new initiative funded by the Youth Endowment Fund.

This is a rewarding opportunity to support families affected by youth violence and help build safer, stronger communities.

About the job

As a Parent Programme Officer for the SFSC: Safer Lives project, you’ll work directly with parents and caregivers of young people aged 11–18 who are at risk of or affected by youth violence.

You will:

• Build trusted relationships with families, co-facilitators, peer researchers, colleagues and referral partners.
• Support the delivery of inclusive, safe, effective and engaging parenting programmes. 
• Coordinate logistics, manage data, uphold safeguarding standards.
• Contribute to research and evaluation, ensuring our work is evidence-based and informed by lived experience.

About You

We’re looking for:

• Experienced SFSC practitioners, or those with strong experience in other group parenting programmes
• Skilled communicators who are organised, empathetic and collaborative
• Professionals with a strong track record of working with Black, Asian and minoritised ethnic communities, and an understanding of the challenges they face
• Professionals with experience in safeguarding, partnership working and programme delivery
• People who can build rapport and handle sensitive situations with care and professionalism

This is a great opportunity to grow your skills in a supportive, values-driven team committed to tackling racial inequality.

The Organisation

The Race Equality Foundation is a registered charity which tackles racial inequality to improve the lives of Black, Asian and minoritised ethnic communities. We believe that everyone should be provided with the opportunities to flourish.

About the Project

Funded by the Youth Endowment Fund, our intervention and research project, SFSC: Safer Lives, works to prevent offending and reduce youth violence by strengthening family relationships, increasing parental confidence, and promoting young people’s self-discipline, social skills and self-esteem.

The SFSC: Safer Lives programme  builds on the ground-breaking work of the Strengthening Families, Strengthening Communities inclusive parenting programme, which has demonstrated how parenting support can be provided effectively to minoritised and marginalised families.

Benefits include:

• Generous annual leave – 25 days rising to 31 after five years, plus bank holidays
• Above-statutory employer pension contributions
• Employee Assistance Scheme (EAS) for health and wellbeing support
• Onoing training and development opportunities
• A friendly, flexible, and collaborative working environment

Interview dates:

London positions - Thursday 17th November 2025 

Manchester position - Thursday 20th November

Please read the attached job pack for full details on the role, person specification, and how to apply.

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.

We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.

As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.

Essential experience, skills and attributes

• Experience of leading, developing, and inspiring a small team
• Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
• A data-driven approach and be confident in analysing data and turning insight into actionable strategy
• Experience in building and engaging digital communities or membership growth initiatives
• A passion for the work, potential, and benefits of the Arts Marketing Association

For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack. 

Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this. 

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

About Demos

Demos is a highly respected cross-party think tank with a unique approach to making policy to solve our long term problems. Building on nearly 30 years of creativity, ideas and impact, Demos’s mission is to upgrade democracy: rebuilding the relationship between citizen and state. Our work explores the elements of a ‘New Deal’, in which power is devolved, citizens participate in policy making, and together as a nation we find answers to the challenges of our century.

About Waves

Demos is leading the largest trial of digital democracy in Britain. 

Trust in politics and politicians is in crisis. Only 24% of people trust politicians to make decisions in the best interests of the country. Polarisation is increasing. At the same time, people want to be involved in the public policy decisions that affect them. 

Waves is a €1 million project trialling new technology in local democracy, launched to bring people together to tackle contentious local issues and strengthen trust in local government. Thousands of local people will have the opportunity to shape local government policy on an issue affecting their area.

New AI-powered technology is intended to make it easier, cheaper and quicker for participants to have their say, identify areas of consensus, discuss difficult issues and work through trade-offs together. 

We are working in partnership with two trailblazing councils who are both embracing the opportunity to put the public at the heart of their policy making. The trial will begin in the London Borough of Camden to co-develop an approach to adult social care. The trial will then move on to South Staffordshire District Council as they develop an inclusive engagement process to prepare for their next local plan. The partners will also support a further 25 councils to observe and learn from the process so that they too can use the tools in the future.

About the role 

We are looking for an experienced programme manager who can steer Waves from now until it completes in December 2026. 

You would be joining the programme at a pivotal time as we move from the ‘set-up’ and ‘co-design’ phases of the first 6-months, to the start of the first of our two trials running sequentially over the next 11 months, before moving to a final ‘impact phase’ of dissemination of our toolkits, technology and learning in the final 6 months.

Programme management of Waves means ensuring that the whole project stays on track – on time and on budget – throughout its delivery. There are 5 partners, a number of suppliers and many moving parts, so it is critical that we find someone who can work across the whole programme, anticipating who needs to do what and by when, and ensuring that the programme is delivered successfully so we can draw learnings from it to share widely across the local government, democracy, and tech sectors. 

It is worth bearing in mind that Waves is a ‘test and learn’ trial of a new deliberative democratic process using existing and new technology. Therefore, the team is committed to learning from the project and being comfortable with the uncertainty of not knowing exactly what the outcomes are going to be. 

What you'll need to be sucessful

The types of knowledge, skills and experience we are looking for are below. We welcome a range of applications which include at least some of these attributes.

• Demonstrable experience managing an equivalent programme in terms of complexity, scale and partners with a solid understanding of project management methods.
• Understanding and commitment to the mission of the programme – motivated to tackle issues of low trust in democracy among UK citizens with digital democratic platforms and deliberative processes a crucial part of the solution.
• Team management, interpersonal and communication skills – ability to lead and motivate a team with diverse skills and priorities to deliver a programme of great complexity and uncertainty, including fostering collaboration and trust, managing conflicts, maintaining transparency and empowering different partners to perform effectively.
• Strong strategic thinking and decision-making skills – the ability to align activities with overall programme objectives, making informed decisions based on programme lead and partner inputs and, where possible, data and analysis, and drive the programme towards successful outcomes. 
• Ability to identify potential risks, develop mitigation strategies and manage issues that may arise during the programme lifecycle – ideally in an innovation context, one working with diverse partners with different ways of working or when using technology/ conducting trials with the public.
• An interest in, and comfort working with, innovative technologies that utilise AI and collect data, as well as an understanding of the risks and sensitivities surrounding the use of AI, among the public and within the public sector.
• Experience of owning and managing a large-scale budget, conducting calculations when there are changes from the plan, and maintaining clear and robust tracking of expenditure to ensure financial accountability.
• Demonstrable ability to adapt to changing circumstances, solve problems creatively and maintain momentum and energy during challenging situations.
• Highly collaborative, with a commitment to teamwork and inclusivity.

Application and selection process

To apply, please provide the following through our application form:

• an anonymised CV (with any references to your name and personal details removed)
• answers to four screening questions (up to 250 words each) 
• a completed copy of our diversity monitoring form (optional)

All applications will be evaluated and graded anonymously to minimise bias in our screening process.

Questions?

If you have any further questions or aren’t sure if the role is right for you, please feel free to reach out to us and we would be happy to answer any queries. 

We look forward to hearing from you!