Head of service jobs

Hours of Work:  37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility

Location: Head Office is in Cardiff however the successful applicant can be based anywhere across Wales as we have offices in multiple locations and remote-working can also be facilitated.

Purpose of Role

To work within the Contracts and Planning team supporting the delivery of the Trust, Foundation and Statutory Programme. The role is responsible for liaising with teams across the organisation to develop funding bids which meet the needs of the organisation and prospect research, income monitoring and reporting requirements.

Main Duties & Responsibilities

1. Work with operational teams to develop funding applications to meet agreed income targets to help fund core activities and priority projects.

2. To develop and maintain a list of suitable, well researched prospects and ensure that opportunities for funding are not missed by maintaining a suitable pipeline.

3. Regular review of income pledges and received, and the funding pipeline, reporting progress and risks to manager.

4. Liaise with relevant project staff to coordinate and submit monitoring and evaluation reports to funders.

5. Ensure all reporting requirements are met in line with agreed deadlines.

6. To ensure that all relevant administration is recorded accurately on the fundraising CRM and shared team databases.

7. To monitor payment dates and ensure payments are received when expected.

8. Build and maintain relationships with funders, helping them to understand the impact of their support.

9. Support the Contracts and Planning Team with other duties as required, contributing flexibly to wider team priorities and organisational needs

This role is subject to a Basic DBS disclosure.

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

Job Title:  Paediatric Occupational Therapist 

Location:  Watford and Hemel Hempstead 

Salary: Banding depending on experience, with pension option. 

DBS checks are required.

Job Type: Permanent - 15 hours a week on Monday and Fridays, 11 weeks per Hertfordshire term

About us: 

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead. 

About the role: 

We have an exciting opportunity for a Paediatric Occupational Therapist to join and work in a multidisciplinary team alongside a Physiotherapist and Speech and Language Therapist, family support and specialist workers, and the families/carers of the children. 

Skills and Experience Required: 

• Qualified Occupational Therapist

• Relevant experience in the assessment and treatment of children with a physical disability 

• Clear understanding of current legislation regarding safeguarding of children 

• Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection 

• IT literate 

• Good communication, empathy, numeracy, and administrative skills 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Interview date: TBC

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

Corporate Partnerships Lead

Salary: £45,000 to £50,000 per annum
Location: Midlands-based with travel across Gloucestershire, Herefordshire, Shropshire, Staffordshire, West Midlands and Worcestershire
Contract: Permanent, full-time

Drive high-value corporate partnerships that help save lives

Midlands Air Ambulance Charity is recruiting a Corporate Partnerships Lead to head up a successful and growing team. You will be responsible for building, managing and growing relationships with businesses across the region, securing significant five- and six-figure gifts that directly fund our lifesaving service.

This is a senior role for someone with strong experience in corporate fundraising who wants to step into leadership. You will manage a small, motivated team, oversee a healthy pipeline, and be responsible for both new business and stewardship of existing partnerships. With the chance to shape our approach to philanthropy in the future, you’ll also have opportunities to grow your skills in major donor fundraising.

What you’ll be doing

• Leading and developing the Corporate Partnerships team to meet ambitious income targets
• Securing and managing partnerships with businesses across our six-county operating region
• Creating tailored proposals, sponsorship opportunities and employee engagement activities that align with business objectives
• Ensuring excellent stewardship through impact reporting, supporter engagement and regular communication
• Supporting the Head of Fundraising and Engagement to grow our philanthropy programme and engage high-net-worth individuals
• Representing the charity at meetings, pitches and events, inspiring stakeholders to back our mission
• Monitoring and reporting on the corporate pipeline and income performance to senior leadership

What we’re looking for

• Extensive experience in corporate fundraising with a track record of securing five- and six-figure gifts
• A confident leader, able to motivate a team and develop their potential
• Strong relationship-building and influencing skills, comfortable engaging senior executives
• Excellent communicator with strong presentation and negotiation skills
• Strategic thinker who can identify opportunities and deliver results
• Organised, resilient and able to balance multiple priorities
• Full driving licence and access to a vehicle, with flexibility to travel across the Midlands

Why join us

• Play a leading role in one of the UK’s busiest and most respected air ambulance charities
• Work with a strong portfolio of supporters while also unlocking exciting new opportunities
• Be part of a values-driven organisation committed to saving lives every day
• Salary of £45,000 to £50,000 with flexible working and the chance to shape the future of corporate and major donor fundraising at the charity

This is a fantastic opportunity to step up, lead a talented team, and play a central role in funding a lifesaving service for thousands of people across the Midlands.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.

About us

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

About the role

The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.

You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.

You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.

Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.

You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.

This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe the following in your cover letter:

• How do you meet the experience, skills and competency criteria detailed in the job profile?
• What do you consider the biggest risk and opportunities to careers education?
• Why would you like to work for Careers and Enterprise Company?
• Right to Work 

Closing date: 7th November 2025 (Midnight)

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

About us

At Leeds Children’s Charity, we believe every child deserves the chance to experience joy, adventure, and a sense of belonging. For over a century, we have been dedicated to brightening children’s lives by offering unforgettable breaks and enriching learning opportunities that create lifelong memories.

Our work focuses on children and young people who face disadvantage, hardship, or difficult circumstances at home. Through safe, nurturing, and inspiring environments, we help them to explore the world around them, build confidence, discover new skills, and simply enjoy being children.

Your Role

The Corporate Partnerships & Sponsorship Manager will develop and deliver a strategy to secure, manage, and grow income from corporate supporters and sponsors. The postholder will build strong, mutually beneficial relationships with
businesses across Leeds ensuring companies see clear value in partnering with the charity through sponsorship,  fundraising, and a unique offer of CSR volunteering days at Leeds Children’s Charity at Lineham Farm.

Key responsibilities include

Strategy and Planning

• Develop and implement a corporate partnerships and sponsorship strategy aligned to the charity’s overall fundraising plan.
• Identify new corporate and sponsorship prospects, building a healthy pipeline of opportunities.
• Contribute to income forecasts, reporting against agreed targets.

Business Development

• Research, approach and secure new corporate partners and sponsors across a range of sectors.
• Create tailored sponsorship packages for events, programmes and campaigns, ensuring strong return on investment for partners.
• Negotiate partnership and sponsorship agreements that deliver value for both parties.

Relationship Management

• Account manage existing partners and sponsors, ensuring excellent stewardship and high levels of satisfaction.
• Develop creative, engaging partnership activities including staff fundraising and cause-related marketing working with the Marketing Manager, promote payroll giving, volunteering and sponsorship activation.
• Work closely with the Head of Fundraising, CEO, and Trustees to maximise opportunities within their networks.

CSR and Volunteering

• Promote and manage CSR volunteering days at Leeds Children’s Charity, based at Lineham Farm, offering businesses the chance to engage their employees in meaningful, hands-on activities that directly benefit children and the charity.
• Work with delivery teams to ensure CSR days are safe, well-organised and impactful for both participants and the charity.
• Capture and report on the social value and employee engagement benefits of CSR days to strengthen long-term partnerships.

Communications and Promotion

• Work with the Marketing & Communications team to develop compelling partnership and sponsorship materials, case studies.
• Represent the charity at networking events, business forums, and community groups.
• Act as an ambassador for the charity in all corporate engagement.

What we need from you

• Excellent relationship-building and networking skills, with credibility at senior business levels.
• Strong ability to develop and deliver persuasive pitches and proposals.
• Strong project management and organisational skills.
• Knowledge of the Leeds and Yorkshire business community.
• Experience of using CRM systems to manage pipelines and report progress.
• Proven track record in corporate fundraising, sponsorship, account management, or business development.
• A target-driven mindset with experience of meeting and exceeding income goals.
• Experience of developing and managing sponsorship packages.
• Understanding of corporate CSR/ESG priorities.
• Experience of planning or managing employee volunteering or CSR days.
• Experience in public speaking.
• Ability to travel independently across the region (with driving licence and access to a vehicle).

Qualifications

• 5 x GCSE (including English & Maths) or equivalent
• Recognised fundraising qualification (e.g., Institute of Fundraising certificate)is desirable

To Apply: Please submit your CV and a supporting letter/document outlining your relevant experience and suitability for the role.

For full details about the position, please review the Recruitment Pack attached.

Closing date for applications is Friday 31st October 2025

Proposed interview date Thursday 13th November

The National Gallery is seeking a dedicated IS Infrastructure Manager to join our Information Systems department. Our business teams rely heavily on the availability and security of our information systems to deliver services ranging from ticket sales and exhibitions to finance and human resources.

As the IS Infrastructure Manager, you will be responsible for the strategic planning, commissioning, and maintenance of a resilient and secure systems infrastructure. This includes managing both on-premise and cloud-hosted environments to ensure they meet the evolving needs of the Gallery.

This is a full-time, permanent position.

Young Carers’ Project (YCP) Manager

Contract: Full-time | 36 hours per week.

Location: Kingston Upon Thames, with some hybrid working.

Salary: £41,034 per annum.

Kingston Carers Network's Young Carers Project (YCP) provides information, advice and support to young carers in Kingston. Our services include a weekly youth club and drop-in sessions, respite activities during the school holidays, one-to-one mentoring and targeted family support.

We are looking for a committed, proactive person with excellent interpersonal and organisational skills to lead the YCP team in supporting our amazing young carers, aged 5-18, who all have a caring responsibility for a family member. We currently support over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to plan and deliver a range of activities and support to young carers to ensure that the project aims are achieved. Experience of working with young people aged 5-18 years is essential.

Benefits include:

• 4% matched pension contribution,
• flexible hours,
• hybrid working,
• and enrolment in the Carers Trust training programme.

This post is subject to a fully enhanced DBS check.

Closing date: 5:00 pm on Monday 3rd November 2025.

Interviews: Wednesday 12th and 19th November.

Kingston Carers’ Network, registered charity number 1151456

QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.

The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.

Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.

The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres. 

Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.

This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.

As Director of Fundraising, you will:

• Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
• Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
• Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
• Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
• Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
• Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
• Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
• Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development

Ideal skills and experience: 

• Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
• Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
• Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
• Experience of capital fundraising or large-scale campaigns advantageous
• Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
• Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
• Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning

Employee benefits include:

• 10% employer pension contribution
• 24 days plus bank holidays (increasing by one day per year to 30 days).
• Life Assurance (3 x salary)
• Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
• Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
• Personal Accident Insurance while at work or commuting
• Health Cash Plan with Medicash (after completion of probation; taxable benefit)
• 8 weeks’ sick pay at full salary in any 12 months
• Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)

Location: Ware, Hertfordshire, SG12 8LX; (some hybrid working will be possible)
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications

Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college.  The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

• Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
• Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
• Create case statements, proposals, and presentations for major donor and foundation audiences.
• Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.

Storytelling & Content Development

• Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
• Adapt organizational content for various donor segments, ensuring a consistent voice and message.
• Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.

Editing & Quality Control

• Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
• Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

• Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
• Collaborate with other teams across the college including the Academic, Training and Finance Teams.
• Contribute to the development of content calendars and communication strategies.
• Track and analyse response rates and engagement to inform future copy.

· Fully participate in All Nations community activities when possible.

Qualifications

Required:

• Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
• 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
• Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
• Strong interviewing, research, and storytelling skills.
• Excellent editing and proofreading abilities with strong attention to detail.
• Familiarity with donor stewardship best practices and fundraising language.
• Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
• Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
• Ability to work collaboratively within a multicultural team and wider organisational departments.
• Experience with CRM or donor database systems.

Preferred:

• Knowledge of direct response fundraising principles.
• Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
• Experience of working with Canva and other document editing software which pair visuals with text.
• A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.

Core Competencies

• Mission Alignment: Deep commitment to the organization’s mission and values.
• Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
• Creativity: Innovative in approach while respecting brand and voice consistency.
• Collaboration: Works well across teams and responds constructively to feedback.
• Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.

Other Information

 

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Located at Easneye, Ware, Hertfordshire, UK.

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

 

§  Salary of £26,523 per annum
 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary 
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

Free, freshly prepared lunch at the College on your working days on site.
 

Spinal Muscular Atrophy UK’s Community Support Team provides practical guidance and emotional support to adults, children, young people, and their families affected by any form of SMA across the UK. 

As a Community Support Practitioner, you will play a key role in delivering compassionate, confidential, and responsive support at all stages of life. This may include times of particular challenge or change, such as receiving an SMA diagnosis, or navigating transitions into nursery, school, higher education, employment, or independent living. 

Your work will be varied and person-centred. You may be directly supporting families and individuals with issues relating to care packages, housing, equipment, education, access to treatments, and welfare benefits. 

To provide the highest standard of service, you will collaborate closely with colleagues across the charity, including those specialising in information provision, advocacy, and community engagement, ensuring families and individuals feel well-informed, supported, and connected. 

You will hold a professional qualification and have a background in education, health, social care, or disability.  You will work from home and connect virtually with the team with flexibility to attend meetings at our office base in Stratford upon Avon as required.

• Job title: Quality Partner
• Location: 4 roles available across England and Scotland. Areas of cover include Irvine, Oban, Leicester, Leeds, Oxfordshire, Bristol and Bath. 
• Travel: Flexible travel required to support locations and divisional offices (approx. 50% on site)
• Contract: Full-time
• Salary: £43,000.00

Who we are:

We're Affinity Trust. We’re on a mission to drive outstanding, person‑centred support that changes lives. As we grow, we need bold, energetic improvement champions who turn insight into action and ignite lasting change for the people we support.

Why this role matters

You’ll be the spark that lifts standards, reduces risk and embeds brilliant practice. As a visible, trusted Quality Partner you’ll move between locations, coach operational teams, lead improvement projects and make sure the people we support get safe, creative, person-centred support to reach their goals. 

If you love solving problems, influencing practice and seeing tangible impact, this is the role for you.

What you’ll do (high impact)

• Lead Quality Assurance visits and audits that spot opportunities and spark real improvement.
• Coach and prepare teams for inspections and contract checks. Be the calm, confident lead pre, during and post‑inspection.
• Own divisional Quality, Performance & Risk meetings. Turn data into clear actions and measurable results.
• Design and deliver high‑energy workshops and working groups that embed best practice and spread learning across the organisation.
• Run focused improvement projects end‑to‑end: plan, coordinate weekly actions, unblock barriers and deliver outcomes.
• Drive person‑centred initiatives that change everyday practice for the better.
• Support investigations, safeguarding and lessons‑learned work. Translate findings into training, guidance and system fixes.
• Build clear process maps, practical guidance and engaging training materials.
• Champion co‑production involving people we support in shaping improvements.

Who you are

• Experienced in regulated support (health, social care, supported living or similar) with strong knowledge of regulation, quality frameworks and safeguarding.
• A confident auditor/inspector who gets great results under pressure.
• A natural influencer and facilitator, skilled at running workshops, chairing meetings and winning buy‑in.
• Data‑driven and practical. You turn insight into simple, actionable plans.
• Project‑savvy: you manage multiple stakeholders and drive actions to completion.
•  Flexible, mobile and resilient, comfortable with travel; driving licence desirable.

Why you’ll love it here

• Real impact: see improvements translate into better lives every day.
• Shape national practice: your ideas will influence organisational policy and day-to-day delivery.
• A supportive culture that invests in your development.
• Meaningful, values‑led work.

The benefits you'll receive:

You will have access to a range of benefits that you can mix and match to suit you, such as:

• Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.  
• Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
• Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
• Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year. 
• Buy and sell annual leave – transfer windows open twice a year. 
• Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. 

We reserve the right to close this advert early if sufficient applications are received.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Purpose of the role

You will help form part of a UK-wide team of remote Helpline Advisors operating the only modern slavery specific helpline in the UK. After completing our training package for new Helpline Advisors (approximately 4 weeks) you will begin working as part of a collaborative and dynamic team responding to a variety of callers and contacts. You will be answering incoming calls, making callouts, sending emails, drafting referrals to external agencies, and maintaining accurate data will be your day-to-day responsibilities. You will contribute to a service that as well as providing information, advice and guidance to our service users, also helps create one of the largest non-governmental bodies of data on the scale of modern slavery in the UK which is used to influence strategy and policy at local, national and international levels. You will provide trauma informed and person-centered information, advice, and guidance to a variety of caller types, including people in and out of exploitation, professionals, members of the public, and businesses.

The deadline for applications is 2359 on Sunday 16 November 2025.

Interviews will likely be held between the 27 November and 3 December 2025.

As an organisation focused on equity, diversity and inclusion, we welcome applications from all sections of the community we serve including those with lived experience of modern slavery, those with diverse backgrounds, cultures, and religion, people of colour, those with disabilities and those from the LGBTQ+ community.

References from previous employers will only be contacted after a job offer. If there are valid reasons for this not to be possible, please mention this on your application.