Head of service jobs

Harris Hill is proud to be partnering with a respected professional membership body to recruit a Head of Learning & Development. This is a senior strategic role that will shape the organisation’s learning and development strategy, driving professional growth and capability-building across the sector.

Location: Rugby (Hybrid Working)
Salary: £55,000 - £60,000 + Benefits

Reporting to the Director of Development and Innovation, the Head of Learning & Development will lead the design and delivery of a globally relevant training portfolio. You will create innovative, inclusive, and commercially sustainable learning opportunities — supporting professionals at every career stage.

Key priorities will include:

• Developing and delivering a progressive learning strategy that drives lifelong professional growth.
• Designing structured career pathways, CPD programmes, and new learning products.
• Overseeing the use and development of a Learning Management System (LMS) to deliver scalable, high-quality learning.
• Piloting new technologies and formats — such as AI, immersive tools, and gamification — to enhance learner engagement.
• Ensuring the programme meets the needs of members and the wider community while delivering significant revenue growth (up to £5m).
• Leading and inspiring a high-performing team to deliver results-driven learning experiences.

The successful candidate will bring:

• Proven experience in learning design and development, ideally within a membership or professional organisation.
• A track record of developing successful, revenue-generating portfolios of products and services.
• Strong commercial acumen and project management skills.
• Excellent leadership skills, with the ability to build and develop high-performing teams.
• A creative and innovative mindset, comfortable with testing new approaches.
• Knowledge of digital learning technologies, including LMS platforms, virtual facilitation, and content tools (highly desirable).

This is a unique opportunity to take ownership of a transformative learning agenda in a respected institution. The role offers flexibility, generous benefits, and the chance to make a significant impact on the future of professional learning.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Liberty  

Head of HR

c£55,000

Part time (2-2.5 days per week)

Hybrid - At least 2 days per fortnight in the office, worked flexibly in line with in-person meeting requirements.

Liberty is an independent campaigning organisation. It challenges injustice, defends freedom, and campaigns to make sure everyone in the UK is treated fairly.

Liberty is a small organisation, which punches above its weight, delivering its work through a team of around 35 employees. We are looking for a Head of HR who brings strong leadership and management skills in addition to hands-on day-to-day delivery to support high-performing teams.

 Your remit will be to work with the HR Officer to provide responsive, problem solving and supportive HR service to managers across the organisation and to work alongside, support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice and continuing to build a positive, inclusive and high- performing culture strongly aligned with Liberty’s values. 

We are looking for someone who enjoys working at both a strategic and operational level, who enjoys implementing effective systems, and embraces the opportunities and challenges of embedding values-led, anti-oppressive principles within a progressive organisation. 

The successful candidate is likely to be qualified or QBE, have a good grasp of HR employment law, have experience of taking an organisation through transformational change and enjoy working with managers to get the best out of their teams.

 Closing date: Midnight, Sunday 19th October

 First interviews: 3rd November 

 Final interviews: 13th November

Charity People is delighted to be partnering with Voice 21 to recruit for the organisation's next Head of Communications and Campaigns.

Voice 21 is the UK's national oracy education charity, dedicated to transforming the learning and life chances of young people through talk. The organisation works in partnership with schools to embed high-quality oracy education, working especially in schools where it can make the greatest impact. By equipping educators and students with the skills to speak, listen, and communicate effectively, Voice 21 aims to create a fairer society where every child has the oracy skills they need to thrive in school and beyond.

The Head of Communications and Campaigns will lead Voice 21's communication, campaigns and events functions, bringing strategic vision, expertise and enthusiasm to play an integral role in ensuring all children, regardless of their background, have the oracy skills they need to thrive in school, work and life.

Contract: Permanent role

Salary: £47,362 to £50,981 plus £312 annual working from home allowance.

Location: All Voice 21 staff work remotely and this is a home-based role. Some travel is expected, both to the organisation's London office and elsewhere for meetings, around once a month. Voice 21 pays all travel and accommodation expenses.

Hours: Voice 21 is very happy to consider applications from candidates wishing to work full time, or part time four days per week. The organisation also offers the opportunity to work a nine-day condensed fortnight.

Closing date for applications: Thursday 30th October

Interview date: first stage interviews will be held week commencing the 10th November with second round held week commencing 17th November

As Head of Communications and Campaigns, your core responsibilities will include:

• Set the vision for Communications and Campaigns across the organisation, supporting the organisation's ambitions to expand system-wide understanding of a high-quality oracy education
• Amplify Voice 21's reputation and standing in the sector, positioning Voice 21 as the 'oracy authority' through insightful, thought-provoking communications
• Work closely with the Head of Learning to ensure effective communication of the impact Voice 21's work is having in schools across the UK
• Work collaboratively across the organisation to develop key messages for audiences, including both education and non-education stakeholders
• Lead on the refinement and maintenance of Voice 21's brand, including visual identity and tone of voice
• Lead on the management of Voice 21's external channels, including website and social media
• Evaluate and report on the effectiveness of Voice 21's communications, using appropriate research and monitoring approaches
• Work closely with the Campaign Manager to oversee Voice 21's annual campaigns, ensuring they align with our strategic objectives
• Work closely with the Events Lead to oversee Voice 21's events programme, including Oracy October and the Great Oracy Exhibition, and the development of the events function as a cross-organisational 'service'
• Work creatively and collaboratively across Voice 21, and with external partners, to develop new campaigns that meet strategic objectives
• Provide inspirational leadership to your team of four direct reports, prioritising their professional development and wellbeing
• Represent Communications and Campaigns on the Whole Leadership Team, contributing to organisational leadership, planning and performance management.

We'd love to hear from candidates with the following skills and experience:

• Proven leadership within either Communications or Campaigns, with a strong understanding of both
• Solid experience in the development of compelling and strategic key messages in education, public sector or non-profit settings
• Experience with monitoring, evaluation and target-setting regarding communications and campaigns
• Proven track record of writing to a high standard for external publication, such as reports, press releases, op-eds and blog posts
• Experience leading or supporting cross-functional teams
• Able to form excellent working relationships with internal and external stakeholders

We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:

• Experience with data-driven approaches to communications, e.g. familiarity with web analytics, campaign monitoring software, etc.
• Events experience or working alongside events
• Familiarity with oracy or educational inequality agendas

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

What if your expertise in legal, risk, or assurance could shape how we navigate complex challenges at scale? You could be embedding excellence and credibility that protects and empowers our mission to end the devastation of dementia.

About the opportunity

As Head of Legal, Risk and Assurance, you'll lead three critical disciplines that form the backbone of trust, safety, and risk-informed decision-making at Alzheimer's Society. This is a people-focused leadership role within our Finance & Assurance directorate, overseeing professional teams delivering legal, risk management, and assurance services. You'll bring these areas together as one team, joining the dots to create real impact through compassionate, strategic leadership.

We're in the midst of an ambitious transformation programme, and you'll play a central role in ensuring this change is embedded effectively. Working in close partnership with management and trustees, you'll be a senior, credible, and visible voice. Influencing decisions, elevating standards, and building a culture where risk awareness and legal clarity empower rather than constrain our work.

This role brings together three disciplines, each led by experienced subject matter experts who will report into you. We're not expecting you to be an expert in all three areas. However, you should have significant professional experience in at least one, with strong knowledge and curiosity about the others. Above all, this is a people-focused position. Your ability to lead, develop, and inspire your teams, and those around you, will be just as important as your technical expertise.

If you're a strategic leader who thrives on building relationships, driving continuous improvement, and creating lasting impact in a cause-driven environment, we'd love to hear from you.

About you:

You're an accomplished leader with proven experience in legal, risk, or assurance. You'll bring both technical credibility and a track record of effective stakeholder management and people leadership. You're passionate about developing others, building high-performing teams, and creating an environment where professionals can thrive. You understand that when risk, legal, and audit is done best, it's done in collaboration. Keeping the end goal in mind, and enabling the best possible decisions that protect what matters most.

You'll have:

- Professional qualification in at least one discipline (qualified lawyer, risk professional, and/or chartered internal auditor) with demonstrable knowledge across legal, risk, and assurance areas.
- Significant line management experience, with a track record of leading, coaching, and developing teams through periods of change and growth.
- Proven ability to work in partnership with senior stakeholders, including trustees and executive leadership, providing clear, valuable, and risk-based guidance.
- Experience overseeing professional services that are visible, valued, and proactively consulted across an organisation.
- Strong communication and influencing skills, able to challenge constructively while building strong relationships, and translate complex technical matters into clear guidance for diverse audiences.
- A collaborative mindset and evidenced ability to drive continuous improvement, bringing best practice from across sectors to elevate standards and maturity.

What you'll focus on:

- Leading the legal, risk, and assurance teams, creating a culture of high performance, continuous learning, and professional excellence.
- Working in close partnership with executive management and trustees. Providing strategic advice and reporting on legal matters, risk landscape, and assurance findings to inform critical decisions.
- Driving forward our transformation programme, ensuring governance frameworks support rather than hinder change, and that legal, risk, and assurance considerations are embedded from the outset.
- Elevating the profile and maturity of all three disciplines. Making them visible partners across directorates and ensuring they're proactively consulted on key initiatives rather than brought in as an afterthought.
- Overseeing the facilitation of robust risk management systems, leading comprehensive assurance programmes, and ensuring legal services are professional, credible, and responsive to organisational needs.
- Managing departmental budgets, resource allocation, and capacity planning to ensure your teams can deliver first-class services that enable the Society's strategic objectives.
- Building and maintaining impactful external networks, using horizon scanning and sector best practice to keep the Society ahead of emerging risks and regulatory changes.
- Deputising for the Associate Director Risk and Assurance as required, representing Finance & Assurance at senior forums.

Can you see yourself as a trusted partner who helps Alzheimer's Society navigate complexity with confidence? Are you ready to lead teams where legal, risk, and assurance considerations are increasingly incorporated into decision-making? Can you join the dots between these disciplines to ensure the joint outcomes protect and enhance our ability to transform lives affected by dementia?
 
To be successful in this position, you may have existing experience in the following roles; Head of Internal Audit, Head of Risk Management, Head of Internal Audit and Risk, Head of Legal and Risk or other similar roles. We also welcome applicants with transferable skills.

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing Monday 10th November 2025 and will be a 3 stage interview process which will include a presentation task at 2nd Stage.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Position: Head of Content and Channels (Digital)
Hours: Full-time (35 hours a week)
Contract: 18 months fixed term contract
Location: Office-based in London office with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

You’ll lead content and engagement strategy across the organisation, shaping how we grow reach and sustain meaningful engagement.

You’ll guide creative, editorial and design teams to deliver content that is clear, consistent and impactful across every format.

You’ll oversee our digital channels, using insight and innovation to connect more people with our mission and strengthen loyalty.

As a cross-organisational leader, you’ll champion high standards, collaboration and learning, helping us tell a unified story that builds trust and connection.

Please note this is a fixed term contract for 18 months
Closing date for applications: 9:00 on Monday 27 October 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you an experienced, people-focused leader with a flair for strategy, finance, and operations?

By joining this growing charity, you will use your expertise to directly contribute to building a fairer and more effective justice system

Head of People, Finance and Operations
Location: London, a short walk from Oval Underground Station
Contract: Interim – 6 months, Part-time – 3 days a week
Salary: £26.37 - £30.22 an hour holiday pay

As Head of People, Finance and Operations, you’ll play a pivotal role in ensuring the charity runs smoothly and effectively. You’ll oversee HR, finance, communications, and operational delivery, creating the foundations that allow our mission-driven teams to thrive.

In this dynamic position, you’ll:
• Lead all core HR functions - from payroll and recruitment to employee wellbeing and development.
• Provide supportive line management to the Essential Services Manager and Communications Officer.
• Oversee the person responsible for the organisation’s financial management, including reporting, budgeting, and cash flow.
• Maintain strong relationships with external partners such as Accountants, banks, IT providers, and HR consultants.
• Ensure policies, systems, and processes remain robust, compliant, and aligned with our mission.
• Supervise internal and external communications, ensuring our messages are consistent and impactful.
This is a role where your leadership will truly matter, empowering teams, enhancing operational excellence, and ensuring our organisation continues to deliver high-quality, evidence-led work in the justice sector.

To thrive in this role, you’ll bring:
• Proven experience in HR management, including employee relations, policy, and compliance
• Strong financial acumen, with knowledge in reporting, budgeting, and reconciliation
• Excellent organisational and interpersonal skills, able to prioritise, delegate, and communicate effectively
• A pragmatic, compassionate leadership style with a commitment to continuous improvement

To apply for this position through TPP Recruitment through please send you CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Lead Financial Excellence at a World-Renowned Institution.

The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £33m and employ approx. 300 staff. We are seeking a strategic, technically skilled, and forward-thinking Head of Financial Operations & Control to lead and enhance our finance function.

We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure.

Reporting to the Director of Finance, the Head of Financial Operations & Control is a pivotal senior leadership role, responsible for ensuring the accuracy, completeness, and compliance of all financial records across The Courtauld and its subsidiaries. You will oversee core financial operations, reporting, tax and treasury management, investment support, regulatory compliance, and risk management, playing a key role in safeguarding the financial stability and integrity of the institution.

Key Responsibilities Include:

· Lead the finance function, including financial accounting, control, compliance

· Manage all aspects of financial operations such as accounts payable/receivable, payroll, treasury, fixed assets, and tax

· Ensure accurate accounting and tax services to the group and its subsidiaries

· Lead the production of high-quality statutory financial statements, management reporting, and lead the annual audit

· Develop and maintain internal control policies, systems, and procedures to facilitate timely and accurate financial transactions and reporting

· Maintain the integrity and completeness of financial data held in the ERP system, including the chart of accounts and resolution of data quality issues

· Support investment strategy, manage treasury, endowment accounting and liquidity planning

· Drive continuous improvement in financial processes and controls and contribute to strategic financial planning

· Ensure compliance with regulatory and statutory obligations (including HMRC, VAT, Gift Aid and tax implications for fundraising activities)

· Build effective relationships across the institution and externally, including auditors, investment managers, and regulators

· Deputise for the Director of Finance when required

In order to be successful in the role we're looking for;

· A qualified accountant (CCAB or equivalent)

· Significant experience in managing financial control and operations including VAT, Tax relief, treasury in a charitable/education/not-for-profit organisation of similar size and complexity

· Able to self-sufficiently lead a smooth, accurate and timely year end process

· Strong technical expertise in accounting standards, able to ensure correct accounting treatment of restricted, unrestricted and endowment income

· A proven track record of leading finance teams and driving process improvements, thriving to develop a best-in-class finance function

· Strong stakeholder engagement and the ability to influence at a senior level

· Experience in investment and endowment accounting is strongly desirable

Why Join The Courtauld?

You’ll join a world-class institution with many of your stakeholders based at the iconic Somerset House. You will join at a time of exciting transformation and growth. You will be able to develop your skills and make a difference by further developing systems, processes, and contributing to the strategic growth of the investment portfolio. We offer a supportive, inclusive workplace with opportunities to make a lasting impact, in a vibrant, arts-focused environment. We also offer;

· Competitive salary of £75,000

· Excellent USS pension scheme

· 30 days annual leave + additional closure days

· Training and development opportunities

· Hybrid work pattern 3 days a week in the office (Kings Cross)

In order to apply, please submit your CV along with covering letter of no more than 1 side of A4 outlining why you wish to apply and highlighting your relevant experience by the 19th of October. For a confidential call to discuss your suitability please contact our recruitment partner Sian Negal of Morgan Law.

About the opportunity
As Head of Impact & Quality, you’ll lead the department that covers impact measurement, evaluation of our programmes, data management, curriculum development, training and quality of tutors and other initiatives that drive the evidence-based culture of Action Tutoring. With a strong understanding of the charity's theory of change, you’ll strengthen existing impact and quality processes and make strategic recommendations that develop these further. You’ll play a vital role in helping the Senior Management Team balance quality and quantity with sustainable business decisions. As well as leading the department, you’ll build external networks and represent the charity externally at relevant events, in person and online. As Action Tutoring begins planning for a new strategic cycle, you’ll design, evaluate and advise on the scale up of pilots in new ways of achieving our mission.

Closing date: Monday, 27th October 2025 at 9am
Interviews:Monday, 3 and Tuesday, 4 November 2025.  There may be a second round of interviews.
Start date: Ideally Monday, 1st December 2025
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.  We are open to 0.8 or 0.9 FTE for the right candidate.
Place of work:This role can be remote, with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Duties and responsibilities
 
People and Cultural Leadership 

• You’ll manage the workload distribution across the Impact & Quality department functions and teams, ensuring that projects are delivered according to strategic priorities. 
• You’ll line-manage a small team of managers who have responsibilities for curriculum, training, quality, insights and data management activities across the department.

 
Strategic and Senior Management 

• You’ll contribute to Senior Management Team discussions and decisions, representing the impact and quality functions, ensuring all decisions consider the implications on our evidence base, protecting the drivers of impact and maintaining our reputation as a sector-leading impact organisation.

Impact and quality oversight

• Leadership and oversight to ensure continued smooth implementation of a Randomised Control Trial lasting the first 6-9 months of this role. 
• You’ll be accountable for the development and implementation of the Impact Strategy of the organisation.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert. 

Person specification
 
Qualifications criteria: 

• The right to work in the UK.
•  University degree or equivalent experience in a relevant field of quantitative or social research. 

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent project management and project sponsor skills and experience, able to juggle multiple complex projects that are cross-organisational and manage external stakeholders. 
• Able to manage other experts and get the best from them drawing from an interdisciplinary approach to your work.
• Enjoys leading a team, supporting development of manager skills and capabilities. 
• Understands how a theory of change drives the development of delivery and is able to apply this to new modes of operations. 
• Strong logical reasoning, able to break processes into logical steps and understands how to maintain excellent data management practices. 
• A confident user of databases able to utilise the data it holds to generate insights for the SMT. Champion good data governance in collaboration with the Data Manager. 
• Experience of Salesforce CRM would be desirable but not essential. 
• Very familiar with the principles of evaluation and how to design evaluations to produce meaningful and reliable insights. This includes qualitative and quantitative activities. 
• Experience of working with external partners to evaluate work. Experience of developing pilots or start-up scale organisations would be desirable but is not essential. 
• Strong numerical skills, able to conduct diagnostic and predictive analysis of quantitative data sets. 
• Strong written communication and research skills, able to produce clear and jargon-free reports and summaries that synthesise qualitative trends. 
• Strong change management skills and experience, ensuring innovations are launched and embedded successfully. 
• Able to plan at a strategic level, factoring in external environment trends, financial limitations and scalable solutions. 
• In addition, the job holder is expected to substantially demonstrate the four competencies in our competencies framework at the ‘Head of ‘Level. 

You will be likely be more successful in this role if you have: 

• Experience working in the charity sector. 

We are delighted to be working in partnership with Christians Against Poverty (CAP). For nearly 30 years, CAP has been transforming lives, enabling churches to help end poverty through their communities and to encourage people to live with faith in Jesus and hope for the future. Through hundreds of dedicated staff members and incredible church partners across all four UK nations, people in desperate need discover life-changing freedom and hope every day. Since 1996, tens of thousands of families and individuals have broken free from debt and poverty through CAP's vital work.

We are seeking an experienced and strategic Head of Finance Operations to join CAP during an exciting period of transformation. This is a pivotal leadership role that will shape the future of financial operations, driving excellence in statutory reporting, regulatory compliance, and client asset management whilst leading the finance department through significant systems and process improvements.

In this influential role, you'll lead the Finance Operations team, oversee the annual statutory audit and CASS audit processes, and take the leading role in the finance ledger system replacement. You'll provide comprehensive balance sheet reporting and forecasting to support CAP's financial sustainability, whilst identifying and implementing process improvements that strengthen core financial controls. Working closely with the Chief Financial Officer and Head of Financial Planning & Analysis, you'll deliver outstanding customer service to internal and external stakeholders.

With ambitious targets to achieve and a finance transformation programme to deliver, this role offers the chance to make a significant operational and strategic impact on CAP's mission to end UK poverty.

The successful candidate must be able to demonstrate:

• Qualified Accountant (CCAB) with Post Qualification Experience
• At least 3 years' experience at a senior level within a finance/accountancy environment
• Experience of leading the annual accounts and audit process
• Strong leadership skills with experience of managing teams to meet key objectives

This is an incredible opportunity for a practicing Christian who wants to make a powerful, lasting impact. You'll join a passionate prayerful workplace committed to ending UK poverty, working within a supportive and fun culture that values you as a whole person.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the Christians Against Poverty Statement of Faith and Core Values.

Location: Hybrid - 2 days per week onsite (Bradford)

Closing date for applications: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Are you an operationally savvy leader with a passion for assessment delivery and customer experience?
 
 
TPP Recruitment, on behalf of the National Examining Board for Dental Nurses (NEBDN), is seeking a Head of Assessment Delivery to cover maternity leave for 12 months. This is a pivotal role, ensuring NEBDN’s assessment services remain fair, valid, and reliable, while supporting business growth and placing learners at the heart of everything they do.
 
Salary: £57,000 per annum
Employment type: 12-month FTC
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum 1 day per week in the Preston (Lancashire) office
Start date: As soon as possible
 
 
About the Organisation
 
NEBDN is a leading provider of qualifications for dental nurses, committed to enhancing lifelong career development and enabling excellence in practice. Their vision is to deliver high-quality, innovative, and inclusive education, underpinned by their values of fairness, professionalism, collaboration, innovation, and inclusivity.

About the Role
 
Reporting to the Chief Operating Officer, you’ll lead the Assessment Delivery functions, ensuring services meet both current and future strategic objectives. You’ll oversee the operational delivery of scalable, high-quality assessment services, embed a culture of quality and continuous improvement, and ensure ongoing compliance with regulatory requirements. You’ll also manage the associate workforce (assessors and invigilators), ensuring they feel valued and supported.

Key Responsibilities
 

• Develop and implement a KPI framework to evidence departmental impact
• Oversee delivery of fair, valid, and reliable assessments
• Ensure operational teams are equipped for new products and services
• Uphold assessment integrity and compliance with regulatory requirements
• Lead on malpractice and maladministration management
• Represent NEBDN at board meetings, sector groups, and events
• Analyse data, report on trends, and manage departmental budgets
• Manage and support direct reports and the wider associate workforce
• Foster a positive, inclusive, and high-performing team culture

 
 
Skills / Experience Required
 

• Minimum 5 years’ experience in assessment delivery
• Senior experience in education, training, or examinations environment
• Strong operational and customer experience focus
• Experience managing multidisciplinary teams and associate workforces
• Excellent data analysis, KPI reporting, and presentation skills
• Understanding of regulatory environments and assessment integrity
• Strong relationship management, communication, and leadership skills
• Proficient in Microsoft 365

 
Interview Process
 

• One-stage, in-person interview at Preston head office
  • Competency-based questions (provided in advance)
  • Presentation (PowerPoint) on a scenario (provided in advance)
  • Office tour

 
To Apply
 

• Bespoke covering letter
• CV

 
 
Deadline
 

• Wednesday 22nd October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About the role

Reporting to the Director of Fundraising and Campaigns, the Head of Philanthropy and Capital Campaign will lead a high-performing team to deliver significant philanthropic income, with a particular focus on our landmark £50 million ‘Join the Future’ capital campaign to build the Royal Free London Cancer Centre. This is a unique opportunity to shape and deliver one of the most ambitious fundraising initiatives in the charity’s history.

You will oversee a talented team working across major donors, trusts and foundations, and corporate fundraising, providing strategic direction and hands-on support to secure transformational gifts. A key aspect of the role involves managing the Campaign Development Board and working closely with senior stakeholders, clinicians, trustees and volunteers to cultivate long-term relationships and unlock new income opportunities, driving income growth and helping to deliver a project that will transform cancer care for generations to come.

Collaboration will be central to your success, working cross-functionally with colleagues from both the NHS and the charity to align fundraising activity and ensure a seamless, high-impact donor experience.

Who we are looking for

We’re looking for a senior fundraising professional with a strong track record in high-value fundraising and capital campaigns.

You’ll be an empowering leader and expert relationship-builder, confident in working with high-net-worth individuals, senior volunteers, trustees, and clinicians.

With a deep understanding of major donor fundraising, you’ll thrive on the opportunity to lead a campaign of real ambition and scale.

Our fundraising department

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious £50 million campaign to fund the construction of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises of two teams which work closely together to achieve our shared objectives:

• Our Philanthropy & Capital Campaign team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.
• Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
• Our Fundraising Operations team underpins and supports the entire department.

Person Specification

Essential:

• Significant experience in major donor and capital campaign fundraising
• Proven ability to secure five-, six-, and seven-figure gifts
• Leadership experience, including line management of a high-performing team
• Experience working with senior volunteers, trustees, and high-net-worth individuals
• Strong skills in setting and managing income targets and budgets
• Excellent communication, influencing, and organisational skills
• Ability to analyse fundraising data and develop compelling donor materials

Desirable:

• Experience in corporate, trust, or legacy fundraising
• Fundraising experience in healthcare, the NHS, or higher education
• Familiarity with Raiser’s Edge and PowerPoint
• Understanding of the North London philanthropic landscape

The Third Age Trust currently provides members with access to two systems to aid them in the running of their u3a.

Beacon is an online membership and activity management system for u3as. It provides a simple interface for managing members, groups and finances. Beacon currently provides over 650 individual u3as with over 300,000 members with a secure, efficient and effective means of managing their day-to-day business functions. 

SiteWorks offers a website presence solution for u3as, Networks and Regions. A volunteer-led team provide WordPress websites on a managed platform. SiteWorks provides over 700 u3as with a website presence.

A central aspect of this role will be working closely with volunteers; the service manager will play a key role in overseeing and supporting the ongoing operation of both these systems. Historically theses services have largely been managed by volunteer teams, whose commitment and expertise have been vital to the success of both systems. Going forward the service manager will provide oversight and accountability for these critical systems, ensuring they remain reliable, secure and fit for purpose.