The Professional Association for Childcare and Early Years (PACEY) has around 25,000 members who work in the early years sector, made up of childminders, nannies and nursery workers, we support them to deliver high quality care and early learning through online training, practical help, expert advice and peer support.

We are looking for an experienced Head of Resources to join our team, working to support the Director of Finance, Support & ICT and other team members to achieve agreed outcomes.

To be a successful candidate you must have substantial experience including developing IT, HR and Compliance Strategy within a business, Project Management skills (ideally PRINCE2), and strong staff management and leadership skills.

Currently this role is home based while Covid restrictions are in place, however normally it would be based at our Head Office in Bromley, Kent.

To apply, please send your CV and covering letter outlining your suitability, experience and interest for the role  by Wednesday 14 April 2021.

Role purpose

To collaborate with other senior management to formulate strategy and ensure PACEY’s HR and ICT policies and processes support effective delivery of agree strategic objectives.  As part of this ensure that PACEY meets its legal and compliance requirements including H&S, financial services and data protection

To support our HR, IT and compliance teams to operate efficiently and align with our business objectives.

Key Responsibilities

ICT Management

• Assist with overall business technology planning, providing current knowledge of business need and future vision of how technology and systems can support PACEY strategy
• Work with other departments to determine their business requirements for technology now and in the future and work with Dir FSI to agree priority for resource investment.
• Coach and mentor the team, in relation to methodologies, delivery processes and best practices in order to ensure adoption and consistency
• Lead the process within the business to identify relevant, strategic technology projects
• Develop the IT team and drive performance management; working closely with the Director of Finance, Support and ICT to define company policies and ensure compliance
• Developing our existing approach to process improvement and project management across the organisation, working alongside project director
• Championing innovation and the utilisation of technology to deliver the best services to the business
• Ensure PACEY’s Business Continuity Plan is robust

HR Management

• Lead the process to ensure PACEY’s people strategy supports it to deliver its strategic objectives and remain agile on how it resources its priorities
• Lead on agreed strategic HR projects
• Oversee PACEY’s performance evaluation systems to ensure they are effective and use these to develop our ongoing support for staff development and training
• Ensure regular review of company HR policies and procedures, including employment contracts and agreements
• Track key HR metrics like cost per hire and retention rates, putting in place any mitigations if these are needed
• Manage all internal HR communication to staff and volunteers
• Measure the effectiveness of our staff benefits programs and recommend improvements

Compliance Management

• Lead the process within the business for Insurance, FSA, GDPR reporting, Data protection and Corporate HR & health & safety
• Ensure our recordkeeping and data processing procedures comply with GDPR requirements
• Ensure PACEY meets its compliance requirements and that a strong compliance culture is maintained amongst staff;
• Develop a proactive, risk-based compliance monitoring system;
• Lead the process within the business to identify relevant, strategic compliance projects
• Conduct reviews, assessments, and investigations in accordance with the regulatory and internal/external requirements;
• Ensuring the current compliance framework is fit for purpose;
• Promotion of compliance through the business to ensure staff are aware of their regulatory obligations;
• Conduct compliance investigations as and when required and advise on themes, trends and reporting of reportable breaches
• Provide advice and information to the Director of Finance Support and ICT, Chief Executive, Senior Management Team and other stakeholders to support PACEY to meet its regulatory requirements and continuously improve.

Relationship Management

• Developing strong relationships internally so informed decisions can be made
• Develop strong relationships with partners and suppliers that facilitate good service and deliver innovative cost effective solutions
• Work with PACEY colleagues to ensure that issues are fully investigated and tasks delivered in the most efficient and effective way possible.
• Ensure that team members follow company guidelines and policie
• Be an integral member of the senior management team
• Line management of HR, Compliance and ICT managers
• To be the Business Continuity Lead

Team management responsibilities

• Recruitment, induction and development of team
• Performance management of direct reportees (including work allocation), leadership and motivation
• Efficient and agile use of the team’s resources (time, spending, equipment and information) so PACEY can deliver its priorities
• Shared ownership for corporate communication
• Supporting and promoting PACEY’s culture

Leadership and organisational responsibilities

• External representation of PACEY
• Develop strategic relationships to help grow business opportunities
• Maintain effective partnerships with key stakeholders
• Lead and motivate the Commerce function, ensuring the highest levels of contribution and performance, encouraging innovation and utilising their ideas and input to the best possible effect.
• Support the development of PACEY’s strategic plan, helping to ensure that it is cohesive and positively supports members’ interests, including horizon scanning and competitor monitoring
• Manage effectively compliance and risk matters
• Produce board and executive reports as required by the Board of Trustees and Chief Executive.

Common organisational wide responsibilites

• Flexibility
• Customer focused (internal and external customers)
• Working co-operatively and collaboratively across teams and departments
• Demonstrating PACEY’s Corporate Behaviours

Introduction

This is an exciting time to be joining ReachOut. Having appointed a new CEO in March 2021 and developed and rolled out an online mentoring programme to support the needs of school children during COVID-19, we are ambitious for the organisation to expand its reach and impact.

The new Head of Delivery will be part of the Senior Management Team and have the opportunity to contribute to the organisation’s long-term strategic planning to ensure that we continue to meet the needs of young people at this uniquely challenging time, and that our staff and mentors continue to help them develop the character strengths required to go on to lead good, happy and successful lives.

The post-holder will have strategic oversight of all mentoring delivery work at ReachOut, working closely with the CEO and Senior Management Team to do this.

In addition to being an inspiring, engaging leader who brings extensive front line youth work experience, the successful candidate will need strong management and planning skills and be responsible for promoting a culture of safeguarding throughout the organisation. They will report to the Chief Executive.

Job Description

The Head of Delivery will:

• Work with the SMT & Board to deliver ReachOut’s strategy.
• Oversee ReachOut’s programme of mentoring work and maximise outcomes for our young people by ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects
• Own design and implementation of our mentoring work, keeping character development as our key focus
• Lead on the management and development of our volunteer mentors
• Lead on programme development in all locations
• Build and develop relationships with relevant stakeholders
• Provide leadership to our project staff team, including permanent staff, Project Leaders and volunteer mentors
• Act as the Designated Safeguarding Lead for ReachOut, and sustain our culture of safeguarding throughout the organisation

Key responsibilities:

Leadership and Line Management

• Work with the CEO, SMT and Board to achieve ReachOut’s mission
• Line manage middle managers in all locations and provide leadership to the wider team, including full time staff, sessional staff and volunteers
• Ensure the learning and development needs of all delivery staff and volunteers are met
• Ensure that ReachOut policies and procedures are followed and adhered to by the Project team in all locations
• Lead on recruitment and development of ReachOut’s volunteer mentors

Mentoring Programmes

• Oversee all delivery work at ReachOut, ensuring consistent, quality delivery and effective monitoring, evaluation and reporting of all projects
• Own design and implementation of our mentoring work, leading on reviewing existing services and assessing new services or approaches
• Ensure character development sits at the heart of all our delivery work, helping our young people grow up into good, happy and successful young adults

New business and programme development

• Lead on strategic planning for delivery and programme development in all locations
• Build and develop relationships with all relevant stakeholders to increase our reach and deepen our impact on young people
• Build and develop ReachOut’s network and pipeline of schools and potential delivery partners including local authority and other organisations

Safeguarding

• Act as the Designated Safeguarding Lead for ReachOut
• Work with the SMT to sustain our culture of safeguarding throughout the organisation
• Review related policies and procedures annually
• Ensure all staff are appropriately trained in safeguarding practice at ReachOut

General Duties

• Report on delivery to the Board of Trustees, prepare papers for and attend sub-committee and full board meetings every quarter
• Carry out other duties as required by ReachOut
• Act in a manner that is in keeping with ReachOut’s values

Person Specification

• Demonstrable belief in ReachOut’s mission and passion for our work
• 5+ years’ experience directly line managing full time staff
• Experience of leading, training and developing a team made up of staff members of different levels of seniority
• 5+ years’ experience of managing services for young people and meeting targets
• Excellent interpersonal skills and experience of building relationships with various stakeholders at a senior level
• Extensive front-line experience working with young people
• An understanding of the education system at KS2, KS3 and KS4 Level
• Experience in leading on safeguarding policy and procedures and managing safeguarding concerns
• Good communicator: orally and in writing
• Proactive and can use initiative and find solutions to problems
• Has the ability to adapt and learn
• Positive, energising and adopts a “can do” mentality
• Proficient IT skills, including use of Microsoft Office programmes
• Can work flexible hours when necessary
• Willing to travel to various locations to attend projects and events
• Willing to travel to our Manchester Office regularly and stay overnight if required

Please note, if you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. ReachOut will cover the cost of the check and guide you through the process. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Please note that we are reviewing applications and interviewing shortlisted candidates on a rolling basis so you are advised to submit your application early.

Assessment Process:

• First-round interview with the Senior Management Team
• Second-round interview with the Board of Trustees

21 hours per week, with flexible working possible.  £35,000 pro rata, plus 5% pension.  Burpham, Guildford.

Surrey Community Action are looking for a skilled and experienced finance manager to help us thrive and grow for the benefit of Surrey’s voluntary sector.

You will be responsible, along with a Finance Assistant, for managing all aspects of the charity’s finances, developing financial services for other voluntary sector organisations, and contributing to the strategic management of the charity.

If you feel you have the special blend of finance management skills, an entrepreneurial mindset and management skills, and are passionate about working with Surrey’s voluntary sector, then we want to hear from you.

To apply for this position, please send a CV and Cover Letter.  Cover letters must include why you want the role and  examples illustrating skills and experience against the person specification. 

Applications will not be accepted without a cover letter.

We welcome applications from all sections of the community and will offer interviews to all applicants with disabilities who meet the criteria for the roles.

We are committed to flexible working and will consider job shares.

Closing date for applications is 5:00pm on Monday 19 April 2021.

Interviews provisionally scheduled for Week Commencing 26th April 2021.

Registered Charity,1056527 and a Company Limited by Guarantee, number 03203003.

Head of Service

Full time 37.5 hours per week

£39,931

Based at SIFA Fireside Allcock Street, Birmingham, B9 4DY

Permanent

SIFA Fireside is a leading charity in Birmingham that supports people who are homeless and vulnerably housed. Following an exciting period of development and growth, we are seeking an energetic, passionate and highly competent leader to join our team. You will be accomplished at leading teams through change and you strive to lead by example. You are keen to share learning including your own, acting as a visible and accountable leader to your team.

This position oversees all aspects of service delivery at SIFA Fireside and whilst this is a strategic position we are looking for someone who genuinely wants to understand our clients, services and staff in order to create an integrated, gold standard model of support for some of the most marginalised and excluded people that live in our city.

The Head of Service reports directly to the Chief Executive and forms part of the senior leadership team at SIFA Fireside. We strive to be a values led, inclusive employer and encourage applicants to think creatively about how they demonstrate the requirements of the person specification. You do not need to have gained your experience through traditional routes and we strongly encourage applications from individuals that reflect the vibrant community of people SIFA Fireside works alongside.

We have an opportunity for a Head of Services to join us based in Birmingham. You will join us on a full-time permanent basis and receive a competitive salary of £45,000 - £52,000 per annum.

Servol Community Services is an established charity providing person-centred support to adults affected by and recovering from mental health conditions. Support is provided to people in accommodation that meets their needs, including residential 24 hour staffed services and semi supported accommodation.

The Head of Services post is a new role, working closely with the CEO, developing informed strategy and leading, managing and supporting staff within Servol’s diverse functions/services to deliver sustainable and successful outcomes. This role also requires strong, visible and influential leadership of Servol and to deputise for the CEO in their absence.

Key duties and responsibilities of our Head of Services include:

1. Managing the delivery of a range of services which meet the highest professional standards, in accordance with the organisation’s objectives and core values.
2.Manage, supervise, and develop staff and volunteers.
3. Act as a trusted advisor to the CEO, and extended management team.
4. Oversee the delivery of the IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money.
5. Ensure effective facilities management and administration services are in place to enable the charity to fulfil economic and safe service delivery.
6. Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.
7. Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
8. To manage and review contract rates to ensure competitiveness and maximize income generation.
9. Deputise for the CEO when necessary including attending meetings and preparing and presenting reports.
10. Pro-actively monitor and evaluate activities within Servol’s business through the development and delivery of effective cross service monitoring and evaluation, responding to issues and identify/follow up opportunities.
11. Secure/seek new business opportunities, develop, and write funding bids, and produce and lead on tender responses, and produce progress reports.
12. Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
13. Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues
14. To participate actively in strategic planning process in the following ways:
- Leading on/inputting to the planning and development of projects (both existing and new)
- Proactively alerting staff and trustees to potential opportunities and threats to the charity
15. Lead on the delivery of a sustainability plan.
16. Manage overall budgets for services across the organisation and produce reports related to these.
17. Ensure compliance with all relevant legislation.

Skills and experience required to become our Head of Services:

- Educated to Degree/NVQ L7 level or equivalent in Health and Social Care, Marketing & Communications, Advice and Guidance, Training or Business/Voluntary Sector Management
- Able to grasp corporate and functional business objectives
- Have worked in a multi locational role previously
- An working knowledge of the commissioning of services within the social care sector
- Previous senior operations management within a social care setting or at a junior level position is essential
- Managerial experience of agency/partnership working within the NHS/PCT or Strategic Level Contracts
- Ability to work with financial, budgetary and management controls
- Analytical skills, excellent attention to detail, political acumen and awareness of changing policy
- Proven experience of developing partnership and projects with public, voluntary and private sector organisations

If you feel that you have the skills and experience required to become our Head of Services, please click ‘apply’ today – we would love to hear from you.

We are White Lodge. In our wonderful corner of Surrey we provide services that enable those with a range of disabilities, their families and carers to lead fulfilling lives.

For over 59 years we have helped enable people with disabilities and we now support over 2,500 individuals across Surrey and beyond.

We are situated on a wonderful two acre site in Chertsey, with three specialist buildings with great facilities and services for all ages that include physiotherapy, occupational therapy, speech and language therapy, specialist nursery, hydrotherapy, holiday clubs, personal support in the home, short breaks (respite), fitness and rehabilitation and many activities such as trips out, art, baking, swimming, and much more.

Through individual assessments, our teams of highly experienced staff enable those with disabilities to reach their potential through tailored programmes.

We are a complex organisation with over 270 staff and 120 volunteers, running a wide range of services with different funding streams, different professional practitioners and different regulatory oversight (CQC and Ofsted).

We are seeking a new Head of Services for our established, well-regarded local charity, to ensure we are there for our community with the best services long into the future.

Key details:

Job title: Head of Services

Salary: £44,066 per annum plus benefits

Hours: Full time, with occasional weekend and evening work

Location: Chertsey, Surrey

Alongside other criteria, the successful candidate will have:

• Track record of solid management/leadership experience.
• Substantial experience in working with people with disabilities.
• Experience of managing budgets.
• Knowledge and practice of implementing Q.A systems.
• Experience of either OFSTED or CQC.
• Previous experience in care standards for domiciliary and residential settings would be advantageous.

Closing date for applications: 5pm on Friday 30th April
First Stage Interview: 11th/12th May
Second Stage Interview: 21st May

If you would like to receive an Information Pack for this role, with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

At Oasisplay, we run several exciting sites for children and young people, including a Kart Track, a Nature Garden and an Adventure Playground. We provide varied opportunities for children and young people to play, learn new skills and knowledge and develop confidence and self-esteem. We are managed by a voluntary management committee and funded by the London Borough of Lambeth, The National Lottery, BBC Children in Need, The Walcot Foundation and the City Bridge Trust.

As the Head of Play and Youth Service, you will directly lead the operations of all the sites, including an additional one due to join us in summer 2021. The sites are run via a committed team of site managers, play and youth workers, support staff and volunteers. You will provide inspiring and enthusiastic leadership as well as coaching and mentoring your whole team and you will be expected to provide ‘hands on’ support during busy times.You will also be responsible for the good financial management and administration of all the projects.

You should be a successful manager with significant experience in a children's play centred organisation, education or other similar organisation, and will have worked with disabled and non disabled children and their families. You must have a strong belief in the right of all children to succeed. You should also hold a recognised qualification in playwork, youth work, childcare or education or be qualified through significance experience and willing to gain a qualification.  Evidence of successfully managing others is essential. 

You will be able to demonstrate good leadership, great communication and networking skills, excellent administration and organisational skills and sound knowledge of safeguarding policy and practice.

Oasisplay is an inclusive employer and welcomes applications from disabled people. Please get in touch if you have any support or communication needs you would like to discuss with us.

Working days – Tuesday – Saturday during term time, Monday – Friday in school holidays ( flexible working will be considered)

Peabody are seeking to recruit an Assistant Head of Service - Disabilities to join their team based in Westminster. This is a full-time, permanent opportunity, and in return, you will receive a competitive salary of £52,000 per annum.

About the role:

As an Assistant Head of Service - Disabilities, you will support the Head of Service to ensure that the directorate achieves its strategic ambitions by developing and delivering services for Adults with disabilities. You will provide supportive, insightful and challenging leadership to ensure your services are managed effectively and that we are delivering services and homes that we can be proud of. You will develop partnerships that support our ambitions to be a provider of integrity who collaborates with others to benefit people needing support and the community. 

Responsibilities of our Assistant Head of Service - Disabilities include:

- Deputising and providing management support in the absence of the Head of Service

- Providing inspirational, visionary and effective leadership, visiting services on a regular basis to meet customers, access culture and service quality

- Delivering and embedding clear and consistent messages relating to our mission and values

- Developing improved methods to obtain customer feedback, and involving customers in the co-production of their service

- Keeping abreast of political, policy, legislative, demographic and commissioning changes within the sector

- Setting up and maintaining strong links with the Commissioners, NHS, Local Authorities, our peers and relevant agencies

- Ensuring that services are contractually compliant and that internal key performance targets are met

- Providing robust leadership for the work and activities of managers

- Surpassing standards that are set by commissioners and other regulatory bodies

- Ensuring that structures, systems and staffing procedures are in place to identify, manage and mitigate risk whilst providing the highest possible quality services

- Ensuring that processes are in place to monitor the effectiveness and performance of all services

- Implementing processes to audit quality and performance, to set improvement targets, learn lessons and share good practice

- Building strong links with both local and national agencies working with and on behalf of adults with disabilities and other vulnerable groups

- Participating in an on-call rota

What we’re looking for in our Assistant Head of Service - Disabilities:

- Experience of working at senior-level in services that support adults with disabilities

- Experience of supporting services through change and transformation

- A commitment and understanding of new models of support and outcome-based service design

- Knowledge of relevant care and support legislation, regulation, procedure and best practice with an emphasis on Care Quality Commission standards

- A full clean driving licence with access to a motor vehicle and willingness to travel between sites

- A DBS check that is satisfactory to Peabody

- Experience in managing CQC registered services

- Experience in providing services for people with a range of disabilities

- Experience of managing, motivating, coaching and developing a dispersed staff team

- Knowledge of best practice in supporting people with disabilities

- Experience of co-production and/or genuine inclusion of people in the development and delivery of services

- Knowledge and experience of safeguarding

- Experience of managing different income streams and budgets

Benefits of becoming our Assistant Head of Service - Disabilities:

- 25 days annual leave, plus bank holidays

- Sleep-in payments £73.89 per night

- Paid Mileage at 45p per mile

- Up to 4% pension contribution matched 1:1

- Flexible benefits of 1% of salary with a minimum of £300

- Spot Bonus awards

- Long Service awards

- Paid Induction Training

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)

Closing date: Sunday 11th April at 11.55pm

If you feel have the skills and experience to become our Assistant Head of Service - Disabilities please click ‘apply’ now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.

Norwood is looking for an experienced, creative and highly motivated Head of Marketing & Communications to join our senior management team. You will lead and develop the marketing and communications strategy at a pivotal time in Norwood’s 225-year history, building on our reputation as an innovative and high-quality service provider as we work to transform the lives of children and families facing social, emotional or mental health challenges and children and adults with learning disabilities or autism into the future.

You will be responsible for driving stakeholder engagement and well as supporting income generation on which our vital work depends. The right person will enjoy working as part of a team and be adept at juggling competing priorities. You’ll feel comfortable dealing with a wide range of stakeholders, from our service users, care staff and Trustees to journalists, donors and our volunteers.  Working closely with our Director of Transformation, you’ll implement and establish a range of KPIs to measure the effectiveness of our communications activity in a challenging and competitive market.

Some of the Main Responsibilities

1. Develop and oversee the implementation of Norwood’s Marketing and Communications Strategy, in order to strengthen Norwood’s position as a leading Jewish charity across all our stakeholder groups, internal and external. In addition to the charity’s general marketing activity, this includes public and media relations, press statements and crisis management

2. Together with the Senior Marketing Manager, set and monitor the annual marketing budget. To hold overall responsibility for the department’s budget and leveraging it to its fullest potential

3. Develop an excellent knowledge of Norwood services to

• benchmark the organisation in the marketplace

• identify Norwood’s USP and differentiators

• effectively position Norwood as a ‘go to’ organisation for children and families facing challenges in their lives and for anyone of any age with a learning disability or autism

4. Oversee Norwood’s website and intranet to ensure clear, engaging and succinct messaging for all those who use our digital platforms.

5. Set strategic direction and assist the Senior Marketing Manager in developing creative briefs for the editorial, design, production and distribution of Norwood’s internal and external communications.

Essential Requirements:

• Demonstrable extensive skills, knowledge and experience in the design and execution of marketing campaigns, communications and public relations activities in busy environment with multiple stakeholders

• Strong creative, strategic, analytical, organisational and sales skills.

• Experience of developing and managing budgets, training, developing, supervising and appraising marketing teams

• Experience of developing and implementing an External and Internal Communications strategy

• Demonstrable successful experience of developing compelling external content

• Experience overseeing the design and production of campaigns and content from brief, implementation and review

• Ability to manage multiple projects with responsiveness to emerging priorities

Incentives:

• The opportunity to work for a leading UK charity

• Competitive salary & benefits package

• Generous annual leave entitlement

• 1pm finish on a Friday

• A challenging and varied role

• A supportive team

• Additional leave during Jewish festivals

Norwood is committed to offering high quality, continuous professional development for our staff.

Please note: We reserve the right to close the advert, once we receive sufficient applications, so recommend an early application. For a full Job Description please contact us.

This post is subject to an enhanced Disclosure and Barring Service (DBS) disclosure.

Patron: Her Majesty The Queen.

Registered Charity No: 1059050.

We are seeking a motivated and experienced Deputy Head of Advancement Services for Advancement at the University of Surrey. Based in Guildford, The University of Surrey is a global university with a world-class research profile and an enterprising spirit.

The Advancement Team seeks to build and sustain lifelong relationships with our global alumni community of over 127,000 graduates. Within the last three years we have more than doubled the funds raised to support students and the University's research and teaching activities. We are a professional, collaborative and supportive team, working in an agile manner. We have a high standard of output and a strong work ethic, working together to achieve our common goals. Currently we are building towards publicly launching our first comprehensive global fundraising Campaign.

The main focus of this role is to develop and manage the team which is responsible for prospect research, data and insight, donor relations, gift processing and financial/KPI reporting.  Reporting into the Head of Advancement Services, you will also take the lead in establishing policies, procedures and practices and the management of the systems necessary to create an environment in which relationship building and fundraising can thrive. This role will be crucial in establishing key elements that will underpin a well-managed Campaign.

You will be part of university-wide project groups, as well as lead Advancement project teams. You will deal and resolve problems and challenges that arise through routine work or due to a new team activity.  You will enjoy working in an agile and flexible manner to juggle multiple and complex challenges simultaneously, switching your attention between challenges as required.

We are looking for you to demonstrate a strong track record of successful team management and the ability to coach and influence others to achieve results.  You will have substantial experience and background working in fundraising within charity or higher education sectors and be skilled in producing MI outputs (benchmarking, surveys, reporting) and working with data analytics and insights.

In addition to a sector-leading salary, you will receive a generous annual leave entitlement and excellent personal development opportunities. Benefits package includes a comprehensive pension scheme, child care assistance and discounted membership to the Surrey Sports Park.

Closing date: 7 May 2021

Interviews will be held on: 17 and 19 May 2021

Location: You can be based in any of our UK offices.

We are growing our Technology leadership team and looking for someone to lead the transformation of our Business Services portfolio, responsible for the technology that allows our staff and volunteers to do amazing work with Young People and to support the effective running of our organisation. 

This critical role will lead a team responsible for the development and operations of a suite of services that support our operations, fundraising, HR, Finance and other support functions, many of which need to be refreshed, consolidated or replaced in the coming years. 

You will be perfect for this role if you have a passion for building technology services that balance meeting user needs with operational effectiveness and want to be part of an organisation with true purpose. 

For more information, please go to the job description. (If you're viewing this on an external job board, please click apply to be directed to our website).

We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role. If you think you could do the role, but don’t have all the desirable experience, we would still love for you to apply.

Upon joining the Trust, you’ll have the opportunity to join and be supported by our 4 main networks. PT CAN (Cultural Awareness Network), PT GEN (Gender Equality), PT PULSE (LGBTQ+ network) and PT DAWN (Disability and Wellness Network). We want to work with people who think they can make a difference in young people’s lives, if you think that’s you, we’d love to hear from you.

Why we need a Head of Business Services:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 773 

Exeter Students’ Guild is an exciting, student-led education charity that is dedicated to improving the University experience for Exeter students.  The Guild exists to represent and enhance the experiences of over 27,000 students at the University of Exeter.  We share a vision for the future where students are empowered to take their place in the world and make a positive difference.  We pursue our purpose through:

• Influencing the Exeter student experience to ensure it is both a high quality, value for money experience for all students, and transforms their lives.
• Collaborating with students to ensure there is a supportive, inclusive, empowering and enriching community at Exeter for every student.
• Connecting Exeter student life to the wider world, ensuring that both whilst studying and beyond that Exeter students and graduates are networked and connected.

The Guild is currently going through an exciting period of change. We've just recruited a new CEO, launched a new strategic plan, and have successfully negotiated a significant increase to our funding following the transfer of commercial services to the University, reducing our financial exposure and securing the long-term stability of the Guild. We are now recruiting a Head of Organisational Development who can help us to drive new ways of working and excellent systems and processes across the Guild.

We are looking for someone who can work as part of our Senior Leadership Team to ensure a collaborative approach to delivering the Guild's strategy. You'll do this by streamlining processes and facilitating teamwork in remote environments, ensuring that core services like HR, IT, Health and Safety and Governance are a consideration in everything we do. You'll be a completer-finisher with a passion for project management and strong attention to detail, implementing Agile methodology values across the organisation and supporting our elected student-leaders and staff team in adopting them.

We look after students on two campuses in Exeter, and work with our partner Students’ Union in Cornwall. The Students’ Guild main office is located on the one of the most beautiful university campuses in the UK, and emerging from the Covid pandemic we are expecting to be working in new ways to enhance student experience both on campus and in the digital environment. Our approach is flexible, inclusive, and supportive, and we are looking for innovation and new ideas in the successful candidate.

As we work towards transforming our services for digital and physical delivery, we're looking for a new leadership team to shape an excellent experience for all students at Exeter. We look forward to receiving your application.

To find our more please visit our website to download our recruitment pack.

How to apply:

Please submit your application via our recruitment portal here. Your application should include the following:

• A personal statement that demonstrates how you meet the 'essential' requirements set out in the Person Specification.
• An up to date, detailed CV including all relevant employment history and expertise.

For a confidential conversation about the role, please visit our website for details on how to contact us.

Inclusion is central to the Guild.  We approach our work collaboratively, empower our people and celebrate our uniqueness.  If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

BAME Guaranteed Interview Scheme for Senior Roles

We recognise that applicants from Black, Asian and Minority Ethnic (BAME) backgrounds may have experienced additional barriers when applying for new roles, especially at a senior level. Therefore, we are taking positive action to address an under-representation within our senior management team.

If you meet the minimum criteria for a senior level role (at least 80% of the 'essential' criteria in the person specification) and are from a BAME background, you'll be guaranteed an interview.

If you are a BAME applicant and would like to be considered under our guaranteed interview scheme, you must indicate this by selecting the relevant box on the Equality and Diversity Monitoring section within our application portal. If you do not select this box, your application will be considered alongside all other applications as normal.

Please note that the scheme guarantees an interview for senior level roles for BAME applicants who meet the minimum criteria. The final selection decision will be based on the most suitable candidate, regardless of background or protected characteristic.

Vacancy Reference Number:

HOEd/P/UK-R1

Position title:

Head of Education

Reports to:

Programme Director

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

And

Remotely

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £42,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than Friday, 26th March 2021

Approx. Interview & Role Commencement Date(s):

ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold a Zoom Interview with Muslim Hands.

About Us:

Muslim Hands is a UK faith based international relief and development organisation working in over 40 countries worldwide. The headquarters of Muslim Hands is based in Nottingham, with additional operational function of the - fundraising team located in London. There will be occasional travel between the two locations.

Muslim Hands UK is seeking an enthusiastic, dynamic and passionate individual to lead our Education work. Education is a core part of Muslim Hands Vision and strategy as we grow.

Purpose of Post: to provide strategic oversight and management of the Muslim Hands Education and Orphan Sponsorship portfolio. To ensure Muslim Hands programmes are meeting the needs of the communities we serve and benefit from wider learning from the sector.

Role Overview:

The Head of Education will ensure the implementation of the MH Programmes Strategy within the Education and Sponsorship portfolio.

The Head of UK Education will report to the Director of Programmes and will manage the Education and Sponsorship teams.

The candidate will have demonstrable experience of successful delivery of international education programmes and project management.

Main Responsibilities:

• Strategy
  • To ensure that the MH Programmes Strategy and theory of change for MH education programmes aligns with and in support of MH’s global strategy.
  • Carry out regular performance and annual review of education programmes based on strategic aims and KPIs
• Programme Management
  • Review proposals of proposed interventions to ensure innovative projects and programmes are designed adhering to sectoral standards, principles in accordance with guideline on humanitarian interventions and best practice
  • Effectively coordinate and liaise with partners to ensure education sector good practices are utilised in MH education programmes
  • Ensure the successful implementation of project cycle management tools within MH education and sponsorship programmes.
  • Ensure MH education programmes are in line with sector and international standards on programme quality
  • Support the current education MEAL frameworks and tools and ensure effective programme oversight
  • Ensure the programme is in line with MH policies and procedures
  • Ensure all programmes are in line with due diligence, risk procedures etc.
• Finance and compliance
  • To ensure effective implementation of projects through progress and financial reporting
  • Ensure the MH education programmes meet local and international compliance requirements
  • Ensure documents and relevant procedures are correctly and appropriately applied.
• Networking and Influencing
  • To significantly raise the profile and visibility of MH education Program
  • Represent MH on national and regional platforms. To develop understanding, support and to work in collaboration with education focused organisations
  • Coordinate with internal stakeholders to ensure the internal visibility of MH programmes
• Capacity Strengthening 
  • Provide insight into education trends to all relevant internal stakeholders and become a champion for education programmes internally and externally
  • Build on current trends such as Education in Emergencies, education partnerships, programmes knowledge and awareness to improve quality of MH education programmes 
  • Ensure the vision, values and aim of the programme continue to be embedded in all areas of work and are clearly communicated internally and externally.
  • Ensuring areas of MH are in line with current education programmes trends
  • Ensure the capacity MH education programmes are reviewed and developed through teacher training programmes, infrastructure reviews, curriculum planning etc.
  • To work closely with colleagues and partners with relevant technical expertise to ensure (planning, monitoring, fundraising, M&E and governance and other appropriate support is available for programmes.
• Communication and Marketing
  • To provide key case studies to the Communication department in Fundraising to create further opportunities by highlighting key stories, which heighten the awareness of the education and sponsorship programmes.
  • Provide all relevant education and sponsorship updates to the Communication department via the programmes reporting officer, including producing quarterly reports for them to share updates with our donors.
• To undertake all tasks and duties in an effective, efficient, transparent, and wholly accountable manner
• Ability to demonstrate current eligibility to work within the United Kingdom.
• Ability to provide a valid DBS certificate (issued within the last year) when requested by Muslim Hands; OR Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach, and conduct.
• To support with fundraising activities from time-to-time, including occasionally helping with Live TV Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by line manager

Note: This job description will change from time to time due to changes within the Organisation as well as the updating of procedures within your department.  If there is a major change to your role then a new job description will be produced.

About the Successful Candidate:

Essential:

• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Uphold Muslim Hands’ Organisational Values

Education:

Essential:

• University Degree (BA, BSc).

Desirable:

• MBA, or masters level degree in International Development or related subject.

• Experience

Essential:

• Experience of programme management in low- and middle-income countries.
• Experience of leading and managing teams.
• Experience on managing education programmes

Desirable:

• Charities/INGO experience.
• Experience of working with institutional donors
• Experience of managing a portfolio of international education programmes

This is a very rewarding position for the right person. If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!

Deadline for applications is Friday, 26th March 2021, however, we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Head of Operations

Are you a strategic thinker who can lead and develop operational service delivery?  We are looking for a Head of Operations to bring their energy and enthusiasm to a Senior Leadership team.

Position: Head of Operations

Location: Semington office. Currently home-based temporarily due to COVID-19 restrictions.  Under normal circumstances, some travel is required throughout Wiltshire and Dorset

Hours: Full time, 37 hours per week, core hours 10-2 and 2-4 typically Monday – Thursday 7.5 hours, Friday 7 hours with occasional evening and weekend working

Salary: £45k

Contract: Permanent

Closing Date: 23rd April

The Role

Join a charity that provides support directly to unpaid carers of all ages, as well as raising their profile and needs with health and social care professionals, employers, and the public.

As Head of Operations and a member of the Senior Leadership Team (SLT), you will ensure the successful strategic development, and the effective and safe operational delivery, of all the organisation’s services in Dorset and Wiltshire.

You will:

• Manage contracts and other funded services with budgets worth over £1m
• Administer the Trustee Board’s Quality, Compliance and Volunteering Committee
• Deputise for the CEO as required.

Key duties and responsibilities include:

• Ensuring that all services and activities are consistently of high quality and have a transformational impact
• To manage the Operations Department
• To oversee the effective and timely implementation of new contracts and other funded and services within the Operations Department
• To provide reports for the Board, commissioners and funders on service and Operations Department performance
• To lead on strategic development and operational implementation
• To have oversight of the Board’s Risk register
• To provide leadership on organisational quality and evaluation methods and reporting
• To have strategic oversight of the health and safety of all staff and volunteers working in the Operations Department
• To ensure any complaints are handled in line with our policies and appropriate action taken.

About You

As Head of Operations, you will be a visible leader who has a results and solutions focussed mentality and ethos. With a commitment to quality customer/client experience, you will be resilient and responsive to change.

You will have experience of:

• Leading and managing health and social care services, within the health, local government or third sector, including setting up new services from scratch
• Owning and driving change in a complex and well-established team
• Successful management of local authority/NHS service delivery contracts/SLAs
• Track record of successful service innovations

You will have:

• Strong working knowledge of services delivered by charities in the community, local government and the NHS, both face to face and online, such as information and advice, community connectors, counselling,
• Knowledge of the strengths-based approach and experience of co-production in service delivery
• Understanding of carers’ issues and their rights
• Good understanding of the Care Act 2014 and linked legislation
• Safeguarding legislation and practice

In return…

You can work for an organisation that really makes a difference within your local community, an organisation that supports unpaid carers and impacts positively on their lives? If you want to work somewhere that can offer you a meaningful career, training and development opportunities and a great benefits package, apply today!

About the Organisation

3 in 5 of us will become a carer at some point in our lives. Whether we are caring for a parent, partner or family member with an illness or disability, caring is a rewarding and demanding role.

Unpaid carers save the economy over £132bn every year – that’s the cost of a second NHS. The carers our client supports save the Wiltshire economy over £961 million a year.

The charity helps carers access services, information, education and training, respite, and breaks from their caring role. It ensures they have a voice that is heard and work with health and social care professionals and employers to raise carer awareness and develop best practice.

You may have experience in areas such as Operations, Operational, Operations Manager, Hospital, Hospital Liaison, Manager, Management, Hospital Service, Hospital Services, Project Manager, Project Manager, Coordinator, Care, Social Care, Support Service, Adult Social Care, Health, Health and Social Care, Volunteer, Volunteer Management, Supporter Engagement, Hospital Liaison, Hospital, NHS, Head of, Director, Service, Head of Service, Director of Service, Service Manager.