Head of services jobs in ealing, greater london

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. They do this in every area of law, across England and Wales before every court and tribunal. The charity believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. They are funded by the dedicated barristers who also volunteer their time and skills.

As demand for their service increases they are now creating a new role as Head of Operations to lead and oversee core operational functions to ensure effective day-to-day operations. Your responsibilities will include working with the CEO and trustees to ensure effective governance and compliance for the charity and supporting with the day to day management of the charity’s finances. You will oversee the HR function including recruitment, onboarding, performance, staff development and training. In addition, you will ensure smooth office operations supporting with IT and office management and will act as the charity’s data protection lead.

The successful candidate will have previous experience in an operational management role, with exposure to governance, finance and HR as priority areas. You will bring excellent organisational skills with the ability to manage multiple priorities. You will have experience of managing contracts and supplier relationships and have excellent people skills in order to engage with and support the wider organisation. With this being a newly created role this will require adaptability and is also an opportunity for the incoming Head to shape the role for the future.

This could be an ideal role for someone looking to develop and grow in a new position and is open to someone looking to make a step up to their first Head of Operations role. We also welcome applications from more senior level applicants who would enjoy developing and shaping the role and helping the charity to grow.

Please note that this role is stand-alone with no line reports and can be available either as a full time 5 days per week opportunity, or part time, 4 days per week on a pro-rated salary. The charity operates a hybrid policy and this role will be based 3 days a week in their London-based office.

To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: The main purposes of the Projects Coordinator role are:

• Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
• Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
• Monitoring and evaluating the impact of Tender’s training sessions

Success in this role would mean that, after six months, you will have:

• Successfully coordinated the delivery of our adult training sessions in schools and youth settings
• Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
• Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
• Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies

Essential requirements:

• Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
• Proficiency in office software, including Word, Excel, Powerpoint
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrate commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet the agreed objectives
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.

This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

An exciting and challenging opportunity to lead and develop IT provision in the UK’s largest union.

The Head of IT Support is responsible for UNISON’s entire technology infrastructure, and provision of systems and services to all our staff, members and lay officers.

High-quality customer service to all our users is central to this role. To this end, you will ensure UNISON’s IT infrastructure is reliable and secure; that systems are modern and effective; and that we embrace innovation, taking advantage of new developments to further the union’s objectives.

The Head of IT Support controls a substantial budget (£10m), and needs to balance providing the best technological solutions for UNISON while ensuring members’ money is spent wisely for their benefit.

A team of in-house IT management and support staff will report to you. You will also manage our IT Managed Service provider, and direct relationships with suppliers of other IT services.

The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit

Location: Hybrid working, 2 days in office, London SE5.

Salary: £59,744 per annum.

Contract: Permanent, full-time hours. 

The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.

The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.

The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully  implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.

Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Tuesday 27th May, 9.00am

We are seeking a skilled and experienced SEND Service Manager to lead on the delivery of our services for children and young people with additional needs (SEND). This includes an Afterschool Club, Weekend and School Holiday Playschemes/Teens sessions and evening youth groups.   The role is offered on a 4 day per week or 5 day per week basis with at least one Saturday a month and school holiday working.

​The role involves planning and delivering inclusive, engaging, and structured group sessions within a fun, safe, and supportive environment. You’ll be key in mentoring staff, ensuring quality service delivery and getting to know the children, young people and families we support.

Key Responsibilities

Planning & Organisation

· Collaborate with the Team Leader to manage bookings and allocate places across sessions.

· Support with recruitment and line management of Group Leaders, Deputy Group Leaders, and sessional staff, working with the Head of Services and Talent Acquisition Manager.

· Develop creative, inclusive session plans in partnership with Group Leaders, ensuring activities meet the needs and interests of participants.

· Procure resources for sessions including sensory toys, arts and crafts materials, baking supplies, etc.

· Ensure session documentation and CRM records are accurately maintained.

· Maintain excellent communication with parents, carers, social workers, schools, and internal teams.

· Identify and coordinate training needs within the team, taking part in relevant professional development.

· Liaise with the Office Manager to ensure all spaces used are clean, safe, and hygienic.

· Work with the Marketing Manager to share impact stories, quotes, and photos (with appropriate consents).

Session Delivery & Quality

· Oversee the delivery of all sessions, ensuring they are age-appropriate, engaging, and meet the needs of young people with SEND.

· Supervise and coach staff during sessions, providing guidance on behaviour management and inclusion strategies.

· Ensure every session promotes fun, safety, and a sense of belonging.

· Support staff in session planning and resource management, ensuring spaces are left tidy and ready for the next use.

· Plan and coordinate meals/snacks for afterschool sessions, ensuring adherence to food hygiene standards.

· Foster independence in young people, supporting them to develop social, communication, and life skills.

· Provide hands-on support where needed, including personal care, eating and drinking, mobility, or emotional regulation.

· Implement a simple outcomes framework to measure impact and track progress.

Safeguarding, Incidents & Compliance

· Ensure all safeguarding policies and procedures are followed, maintaining a vigilant and proactive approach to child safety.

· Record all incidents and accidents using CPOMS and escalate urgent concerns appropriately to the Head of Services and Quality and/or CEO (Designated Safeguarding Lead).

· Model professional curiosity and promote a culture of safeguarding awareness ("It could happen here" mindset).

General Responsibilities

· Comply with all LinkAble policies and procedures, with a focus on safeguarding, equality and diversity, and health and safety.

· Attend relevant training and contribute to a continuous learning culture.

· Support team collaboration by assisting colleagues during peak times or staff absence.

· Represent LinkAble’s values in all interactions with staff, families, professionals, and the wider community.

· Undertake additional duties as reasonably required to support the evolving needs of the service.

·

Equal Opportunities Statement:
LinkAble is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We are especially keen to hear from individuals with lived experience of disability or neurodiversity.

We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m.  Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’.  Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.

About the role

Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued. 

We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions. 

Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change. 

What you’ll do:

• Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio

• Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies

• Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases

• Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.

• Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.

What you’ll bring:

• Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures 

• Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice 

• Proven experience of coaching and leading teams of professionals 

• Experience of influencing and challenging executives within an organisational setting 

• Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes 

It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards.  We would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.

Interviews for this role will be held on:

• 04 June - for a brief 1st stage interview

• 16 June - for a 2nd stage interview and assessment process

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About you

You are an experienced and values-led HR professional with a track record of strategic leadership and operational delivery. You are comfortable working across the full range of HR functions, from leading organisational development and change to ensuring high-quality operational support.

You are a trusted advisor to senior leadership, with excellent influencing skills and the ability to coach and support managers at all levels. You are also passionate about building inclusive workplaces and supporting staff to thrive.

About the role

As a core member of the Leadership Team, the Head of HR will lead the development and implementation of Plantlife’s people and culture strategy to enable a thriving, inclusive and high-performing workplace.

The postholder will oversee both strategic HR initiatives and proactive and efficient HR operations, providing a high level of customer service and ensuring our people policies, systems and culture are aligned with Plantlife’s goals and values.

With a staff team of almost 100 staff located across the UK, primarily working remotely, this role is critical to embedding values-led leadership, building organisational capability, and ensuring all staff have access to the tools they need to succeed.
This is a pivotal role for someone who thrives on balancing strategic influence with operational excellence, supporting our ambition to be an employer of choice in the conservation sector.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

Prospectus are excited to be working exclusively with our client to help them recruit for an interim Head of Fundraising to join their team. The organisation is a charity founded in 2018 by families bereaved by gambling-related suicide. They operate the UK's only specialist support service for people affected by gambling-related suicide. Their work prevents gambling-related harm for those who gamble and prevents those impacted by a gambling-related suicide from suffering additional harm.

This role is offered on a flexible 6-month contract basis paying a salary between £55,000 to £60,000 per annum pro rata with remote working arrangements and occasional staff meetings.

The Head of Fundraising is responsible for developing and delivering the fundraising strategy to support the charity’s work across its programme areas, including the family support, research, and prevention. They will work closely with the Chief Operating Officer and colleagues across the organisation to deliver a multi-income stream plan. They will be responsible for developing and maintaining relationships with funders to promote ongoing support. Critically, the post holder will be responsible for developing fundraising propositions in response to the new statutory levy on gambling operators and ensuring the long-term sustainability of the charity’s funding pipeline.

They are looking for someone with demonstrable experience in a leadership level fundraising role delivering a transformational strategic plan. They are looking for a candidate with a demonstrable track record of raising funds from multiple income streams, including trusts, foundations, government and public bodies, and other funding bodies. They are looking for someone with demonstrable experience of growing and developing an organisation’s fundraising and income generation capability. The ideal candidate will be persuasive and passionate about the charity's aims and objectives with a strong belief in and commitment to their mission, vision and values.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Are you passionate about fundraising? Do you want to work for an organisation that puts people at the heart of everything it does?

Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.

Does this sound like something you want to be a part of?

We are looking for a passionate and driven Head of Fundraising to help us take our fundraising to the next level.

The impact you will have

Leading Connection Support’s fundraising activities, you will generate income from existing sources and new income streams, and inspire funders, donors and local companies to support our work. Providing strategic direction combined with a hands-on role, you will lead on funding applications, plan and deliver campaigns and events, and develop lasting relationships with our supporters.

This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis. You will be joining a supportive and friendly team and will work closely with colleagues from across the organisation to deliver fundraising activities and raise the profile of Connection Support.

Contract: Permanent, Hybrid working

Hours: Between 30 – 37.5 hours per week.

Salary: £42,322 - £44,558 per annum (pro rata for part- time)

Closing date: Tuesday 10th June @10am

Interviews: Monday 16th June

About you

You will have significant fundraising experience, including trust and foundation fundraising. In addition, you will have experience of at least one charitable income stream, i.e. cooperate, public, major donor or legacy, and a successful track record of delivering results.

Your experience should also include designing and managing fundraising campaigns and monitoring and analysing fundraising performance.

You will be passionate about solving homelessness and mental ill-health and share the values of Connection Support.

What we offer in return

Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is treated is valued, treated with respect and has a positive experience.

We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.

We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more. 

Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We are looking for the next Head of Operations (Events and Access). Internally, this job is known by its historical title, Yeoman Usher of the Black Rod.

The Head of Operations (Events and Access) acts as the deputy to the Lady or Gentleman Usher of the Black Rod. This post assists with the planning, coordinating and executing of events held in the House of Lords, and in areas shared with the House of Commons. The Department also has responsibility for access to the precincts of the House and is responsible for assessing and advising on the impact of major building works on access. 

As The Head of Operations (Events and Access) you will support Black Rod in the day-to-day operational delivery of all Black Rod’s responsibilities and act as Deputy to Black Rod. This includes having oversight of access policies and admission of visitors, Incident Management and leading and managing allocated projects that impact on access to the House and its precincts. 

The postholder also has participation in ceremonial functions, including the Lord Speaker’s daily processions, and other events as well as detailed planning and coordination, under the direction of Black Rod, of allocated areas of responsibility within ceremonial events in the Palace of Westminster.

If this sounds like something you would like to hear more about, please apply below.

What we’re looking for

• Experience of managing and improving complex services with multiple stakeholders 

• Experience of delivering projects and programmes, ideally with an access and security dimension. 

• Expertise in planning and coordination of high profile multi-agency events. 

• Strong inter-personal skills and the ability to build and maintain effective working relationships; and to influence and operate with diplomacy and personal credibility among a wide range of internal and external stakeholders ideally within a political environment.

• Experience of representing an organisation both internally and externally to senior stakeholders and at public events.

The job description provides full details about the role and what we are looking for.

What you’ll get in return

• 30 days annual leave (increasing to 35 after one year’s service)
• Generous civil service pension schemes
• Parliamentary health and wellbeing service
• An opportunity to witness history in the making

Please complete your online application by 23:55 on Sunday the 15th of June 2025. Interviews are expected to be w/c 14th of July.

If you require any reasonable adjustments during the application process, please contact us.

The House of Lords Administration is committed to increasing diversity and maintaining an inclusive workplace culture. The House of Lords is an inclusive employer and is committed to becoming an even more welcoming, inclusive and diverse organisation. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. 

There are over 900,000 people with dementia in the UK. This will increase to over one million by 2025 and 1.6 million by 2040. 

Our client is the specialist dementia nurse charity. Their nurses, called Admiral Nurses - whom they continually develop - provide life-changing support for families affected by all forms of dementia, including Alzheimer’s disease.

Over the last five years, our client have increased what they can deliver for families living with the effects of dementia by significantly expanding their clinical services, increasing their income, and their national awareness. Our client’s new strategy see the organisaion continuing this growth, underpinned by a strong structure, stable finances and a great culture.

Director of Nursing Services 
Salary: £100,000 to £117,000, plus good benefits. NHS pensions can be transferred. 
Location: Remote, managing a remote, UK based team, with travel to the London office, for stakeholders meetings and UK wide.

This is an exciting time to join the organisation, as over the past twelve years, our client has grown from 24 to over 300 staff, from £1 million to a near £30 million charity, and from 84 to 442 Admiral Nurses.

Firmly rooted in the organisation’s values, this sustainable growth has meant making a real difference to families living with the effects of dementia and the complexities it can bring. Continuing to increase the number of Admiral Nurses is a central part of our client’s next strategy, set to launch in September. 

The newly created post of Director of Nursing Services is key to the future development of clinical services delivered by our client and covers their Helpline, Clinics and Consultant Admiral Nurses. As a member of the Executive Team, the Director will work closely with the CEO & Chief Admiral Nurse and colleagues in the Executive Team. 

The Director of Nursing Services will: 

• Strategically plan, develop, and implement clinical service delivery through the organisation as they grow.
• Lead the implementation of effective clinical interventions.
• Ensure the delivered services are designed to enhance the clinical services, aligned to best practice. 

We are seeking:

• A qualified senior nurse (Head of Nursing and above) with a live registration.
• A proven leader with a track record of working closely with and supporting clinical teams.
• A commitment to the organisation, its vision and values. 

Our client is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a Disability Confident employer and welcome you to disclose any disabilities, as those meeting the minimum criteria for the role who disclose a disability will be progressed to interview.

For further information and details on how to apply, please click ‘Redirect to Recruiter’.

Closing date: Monday 9th June 2025 
Interviews with Prospectus: 12-16th June 2025 
Interviews with Client: 20th June 2025