Head of support services jobs
POST
Finance and Operations Manager
RESPONSIBLE FOR
Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.
SALARY & HOURS OF WORK
Part Time – 4 days a week (30 hours)
Salary: Gross £40,000 pro rata £32,000
Term - Permanent
Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata
Pension: Workplace pension contributions of 5% per month will be paid by NUM
LOCATION OF THE POST HOLDER
The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours. All equipment required for remote working will be provided and costs for travel will be covered.
ROLE SUMMARY
We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision.
To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.
The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.
QUALIFICATIONS AND EXPERIENCE
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At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc.
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At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.
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Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.
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Excellent leadership and delegation skills and experience.
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Ability to support and execute on elements of NUM's policies and strategic plan.
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Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.
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Exemplary critical thinking and problem-solving skills and experience.
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Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.
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Experience in Human Resource Management and monitoring performance across diverse teams.
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Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders.
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A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.
Applications close on 31st October 2025 at 5pm BST.
Please send a CV (max 3 pages) and a cover letter (max 3 pages) to admin[at]nationaluglymugs[dot]org with your name and ‘Finance and Operations’ in the subject line.
Your cover letter should set out why you are interested in the post, and demonstrating with specific examples from your experience and qualifications, how you are the right person for this role. The Job Description PDF contains full guidance on what to include in your cover letter.
If you would like to request any adjustments or have any questions in relation to the role, please email in confidence. We will do our best to meet your needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.
The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.
This post will involve working closely with contractors, consultants, and senior colleagues
Salary: £28,712 - £32,240 per annum
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
- Checking specifications, quotes, and working with contractors on job pricing.
- Raising of Purchase Orders, tracking through to job completion
- Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
- Uploading job sheets, and all related documentation Including invoices and certification
- Overseeing a contractor’s diary and ensuring all regular checks are carried out.
- Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
- Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
- Monitor and track through to completion health and safety issues from the daily building Inspections
- Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
- Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
- Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
- To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable
About you
Experience
- Facilities / Maintenance and or property management background.
- 1 years experience in compliance administration is a must
- Experience of managing health and safety in the workplace would be an advantage.
- Experience of delivering Facilities related training, including site induction an advantage.
- Experience of working within a soft and hard Maintenance services environment.
- Experience of tendering maintenance and Facilities contracts.
Skills & Knowledge
- Excellent analytical skills
- Working knowledge of Social Housing Regulatory for building management and maintenance.
- Working knowledge of UK fire, health and safety regulations.
- Working knowledge of UK health and safety workplace regulations.
- Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
- Working knowledge of Building Management database systems
Abilities
- Demonstrate a positive, flexible approach to team working.
- Ability to communicate with residents and colleagues effectively.
- Ability to provide customer focussed and responsive services.
- Ability to organise and prioritise own workload with minimum supervision.
- Ability to understand and meet the needs of customers to ensure excellent customer service.
- Ability to understand community issues as well as current housing issues.
- Ability to communicate and work effectively with other agencies
- Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.
Personal qualities
- Willingness to work flexible hours to meet the needs of the service
- Patient and pro-active
- Demonstrate a positive attitude towards your own development including embracing the personal development review process
- Commitment to the values of diversity and inclusion
- Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment
Desirable criteria
- Facilities or Housing qualification or similar, or willing to undertake these qualifications
- Full UK driving license
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.
This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.
We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.
You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.
This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.
A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.
This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.
The client requests no contact from agencies or media sales.
Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?
We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.
Key Responsibilities:
- Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
- Manage schedules, resources, and communication channels to support marketing plans and initiatives.
- Support the development and delivery of audience-focused campaigns, from briefing through to completion.
- Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
- Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
- Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
- Maintain consistent branding and messaging across all materials and communications.
- Identify ways to improve marketing processes and support innovation in tools and techniques.
About You:
- Excellent written and verbal communication skills with a confident approach to engaging others.
- Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
- Ability to effectively manage multiple stakeholders simultaneously.
- Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
- Strong organisational skills and attention to detail.
- Able to prioritise and manage competing deadlines effectively.
- Collaborative team member who builds positive working relationships across all levels.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
The ideal candidate
We’re looking for an experienced Facilities Manager to be our named competent person for statutory compliance; covering health & safety, fire, water hygiene, electrical safety and environmental standards. You’ll coordinate planned and reactive maintenance - liaising with external contractors, keep accurate compliance records, and produce clear, risk-based reports for senior management. You’ll work with a high degree of autonomy, escalating issues and key strategic budget decisions as required.
What you’ll do
- Own compliance and risk management, maintaining live risk assessments and closing remedial actions within required timescales.
- Schedule and evidence statutory checks and liaise with approved contractors and maintain accurate records.
- Track maintenance spend and provide monthly variance reporting; support value-for-money supplier arrangements.
- Lead facilities projects as required - typically small to medium in scale.
- Drive sustainability improvements across energy, water and waste.
- Act as first responder to facilities incidents during working hours.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
To apply
Please upload your CV with a covering letter detailing how you meet the job specification by 6 November 2025 at 23:30*.
Interviews
*Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced administrator with a keen interest in mindfulness? Do you want to work in a compassionate environment where your contributions directly support people living with chronic pain, stress, and illness? If this sounds like you, we’d love to hear from you!
Breathworks is a global charity based in Manchester, offering mindfulness-based tools for managing pain, illness and stress since 2001. We're looking for a Training Coordinator to join our friendly and committed team, where your work will make a meaningful difference.
WHY WORK WITH US?
Breathworks have trained 900+ mindfulness teachers across 40 countries, who have taught Mindfulness-Based Pain Management (MBPM) to 120,000+ people. During the pandemic we successfully moved most of our training online, improving access especially for people with health challenges.
Our close-knit team offers a unique opportunity to make a tangible impact. With a small office in central Manchester and colleagues working remotely throughout the UK, we serve a global community. We work to embody mindfulness principles by acting with integrity and compassion in all that we do. If you’re passionate about using your administration skills to make a meaningful difference, this could be the role for you.
ABOUT THE ROLE
The Training Coordinator works closely with our Head of Training to administer the teacher training arm of Breathworks, a busy programme of events that is core to what we do. A capacity to work quickly, methodically and mindfully is a must. If you're ready to bring your brilliant administration skills to help people globally access the benefits of mindfulness and compassion training we would love to hear from you. You will need to be an experienced administrator who is highly organised, great with people and with systems such as CRM databases, online learning platforms and content management systems.
An interest in mindfulness is essential, but you don't need to be an expert meditator (is there even such a thing?) Download our full Role Description here to see if this role is for you.
WHAT WE OFFER
At Breathworks, we believe in nurturing our team members, both personally and professionally. In addition to a salary of £26,227.50 FTE (pro-rated to £14,337.70 for 20.5 hours), we offer:
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Generous annual leave (7.6 weeks)
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Flexible working arrangements
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Free access to selected Breathworks mindfulness events (outside of work)
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Opportunities for training and continued professional development
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A supportive, compassionate team environment
The successful applicant may work from our lovely city centre office in Manchester or remotely from home or a combination of both. Being based in or near Manchester is helpful but not essential.
APPLY NOW
If this role excites you, we’d love to hear from you. Please see our full Role Description with details on how to apply.
Closing Date: November 2nd 2025
We help people living with pain, illness and stress to reclaim their lives through accessible mindfulness training
The client requests no contact from agencies or media sales.
Are you ready to shape the future of digital platforms at the MND Association?
We’re looking for a Digital Technical Lead who will be responsible for providing expert technical guidance, knowledge and leadership across our digital platforms. This is a key opportunity to ensure our platforms are secure, scalable, and aligned with organisational goals—helping to deliver seamless and accessible experiences for everyone who engages with us.
As the Digital Technical Lead, you’ll play a crucial role in maintaining our digital standards and ensuring our technology supports innovation, efficiency, and impact. You’ll work collaboratively across teams, applying your technical expertise to strengthen delivery and enable colleagues to grow their digital confidence.
Key Responsibilities:
- Provide technical oversight and guidance across all digital platforms, ensuring they are secure, scalable, and aligned with best practice.
- Guide and support colleagues to enhance their technical understanding and product-based ways of working.
- Maintain high performance of core digital platforms through data analysis, testing, and continuous improvement.
- Identify and resolve technical issues, managing risks effectively and proactively.
- Act as the primary technical contact for our website agency and manage the day-to-day relationship.
- Oversee end-to-end user journeys to ensure seamless, efficient, and accessible digital experiences.
- Ensure compliance with relevant security and accessibility standards, mitigating risks as needed.
- Develop and maintain clear documentation, technical guidelines, and best practices across digital systems.
About You:
- Experienced in delivering and overseeing digital platforms with strong technical understanding of infrastructure and architecture.
- Skilled in Drupal CMS and Microsoft Dynamics 365.
- Confident working with and managing relationships with external digital agencies.
- Knowledgeable about accessibility (WCAG 2.1), performance optimisation, and user experience standards.
- Excellent communication skills with ability to explain complex technical concepts clearly to colleagues with varying technical expertise.
- Strong analytical and problem-solving skills with the ability to assess feasibility and manage risks effectively.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
If you’re an experienced Digital Technical Lead who thrives on ensuring digital excellence and wants to make a meaningful contribution to our organisation, we’d love to hear from you. Join us as our next Digital Technical Lead and help us build a stronger, more connected digital future.
The client requests no contact from agencies or media sales.
We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities.
Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.
This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences.
This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work.
Senior Manager, Integrated Marketing & Public Campaigning
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
To lead the strategic development and delivery of WaterAid's public fundraising integrated campaigns and high-impact mass public campaigning activations. As a key strategic leader, this role is responsible for driving marketing activities that effectively build the WaterAid brand, generate vital income, and mobilise public support for our mission.
In this role, you will:
- Lead the strategic development of integrated campaigns, ensuring a balanced focus on fundraising income maximisation and mass public action/mobilisation.
- Provide direct line management to the Campaigns Project Manager and champion best practice in project governance and execution.
- Direct cross-functional collaboration to align internal teams (Advocacy, Digital, Brand) and external agencies for seamless, high-impact campaign delivery.
- Own the income performance of the integrated campaign portfolio, driving a test-and-learn strategy and providing strategic insights to senior leadership.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Strategic Marketing & Public Campaigning Expertise: Proven track record of developing and owning the strategy for large-scale integrated campaigns with explicit goals for both income generation and mass public action.
- Line Management & Delegation: Formal experience in line managing staff, including appraisals, performance management, and a proven ability to delegate effectively.
- Strategic Stakeholder Management: Exceptional interpersonal, communication, and influencing skills to lead and gain buy-in from cross-functional teams in a matrix structure.
- Financial Governance: Proven ability to manage and be accountable for large activity budgets, overseeing planning, forecasting.
Although not essential, we’d prefer you to have:
- Experience with Large-Scale Fundraising Campaigns with significant income targets and experience contributing to Brand Building and Management.
- Experience in Mass Public Campaigning & Advocacy
- Prior experience working in the Non-Profit or International Development Sector.
Closing date: Applications close 12:00 PM UK time on 10 November 2025.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Community Builder (Community Development) – Inverness
Salary: Up to £33,995 per annum
Location: Remote in Inverness with travel within the UK. See the “Please Note” section below for further details.
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
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A Community Development qualification and/or transferable Community Development skills and experience.
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A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
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Strong communication and interpersonal skills, with the ability to build relationships that drive action.
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A track record of successful collaboration with internal and external partners and stakeholders.
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Effective and efficient organisational and IT skills.
PLEASE NOTE:
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The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
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There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
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The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
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The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
Closing date: 9th November 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Project Officer supports the effective delivery of HACT’s community-focused programmes, with a particular emphasis on operational coordination, partner engagement, and service administration. Working closely with internal teams and external stakeholders, the role ensures that project activities—such as voucher distribution, data management, and partner communications—are delivered efficiently, accurately, and in line with organisational standards.
This role blends project management and client relationship management, requiring a proactive and detail-oriented individual who can work independently and collaboratively, with a primary focus on ensuring HACT successfully delivers the objectives for the Fuel Fund programme. The postholder will act as a key point of contact for partners, manage administrative processes, and contribute to the continuous improvement of service delivery.
Job Purpose
To coordinate and administer the delivery of HACT’s community support projects, with a focus on the Fuel Fund and related initiatives, ensuring timely and accurate processing of partner requests and maintaining strong relationships with Housing Associations, Local Authorities, and other stakeholders. The Project Officer plays a vital role in ensuring that residents receive support efficiently via our partners, while contributing to the overall success and impact of HACT’s programmes.
Responsibilities
- Manage the general administration of the Fuel Fund
- Be the primary point of contact for all Fuel Fund queries (internal and external)
- Manage Expression of Interest requests from Housing Associations, local authorities and third sector organisations, ensuring they meet the qualifying criteria and terms of the Fund
- Manage voucher requests, ensuring they meet qualifying criteria, and issuing to referral partners across the UK
- Manage, and evolve as needed, quality control processes
- Manage collation of reporting data from Housing Associations and other referral partners
- Analyse multiple data sets and produce reports on the Fuel Fund for HACT and external stakeholders
- Provide updates to key HACT staff about distribution progress
- Feed informal and formal progress updates and reporting information to HACT Communications and Marketing colleagues, working with them to communicate project learning and opportunities
- Work closely with colleagues in the wider Communities team to support housing association engagement with HACT’s work and to support key team-wide activity such as the annual Community Investment conference
Required Skills
Essential
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Strong relationship management and collaboration skills, with an ability to engage, communicate and build relationships with a wide range of stakeholders at different levels.
- Experience of managing multi-partner/ stakeholder projects and knowledge of project management tools and methods.
- Excellent data analysis skills.
- Excellent communications skills, both oral and written.
- Demonstrable track record of preparing and producing data analysis and reports.
- Ability to work autonomously, use initiative and work independently to drive projects through to completion.
- NVQ Business Administration Level 2 (or suitable clerical experience)
Desirable
- An undergraduate degree in a relevant subject.
- Experience working in a charity, social enterprise or local government supporting communities facing hardship
- Experience using organisation-wide CRM systems and utilizing these to manage personal data and project delivery
Job Accountabilities
Complete fuel fund and voucher allocations as per agreed timelines.
Ensure projects operate with a sufficient number of sector partners, for example the number of housing associations referring into the fuel fund.
Monitor and review project reach and impact, using this learning to shape any new methods of delivery, e.g. pilots with other sector partners to reach new audiences.
Collaborate with colleagues to communicate the project opportunities and learning at regular intervals, contributing to the wider thought leadership and collaboration objectives of the Communities team.
Maintain positive relationships with project funder(s), by sharing project data in line with agreements.
Ensure high quality delivery of the project, ensuring robust systems are in place to record activity and monitor compliance with the terms and conditions of the project, improving systems as needed, to support partner engagement and voucher redemption.
Coordinate and lead day to day communications with sector partners participating in the project and ensure feedback is collected and reviewed from project partners and beneficiaries.
Further information
The post holder for this role will be required to complete a basic Disclosure & Barring Service (DBS) check.
The Fuel Fund programme must have dedicated resource at all times during the working week (Monday Friday) and as such, annual leave needs to be coordinated with colleagues in the team to ensure the programme is sufficiently resourced throughout the year.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
About HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
Interviews expected to take place on November 17th and 18th.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Job Title: Philanthropy Lead
Location: Hemel Hempstead (Charity Office), Watford & Hybrid where agreed
Salary: £37,000 FTE. DBS checks are required.
Job Type: 14 hours per week, permanent
About us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
Playskill are looking for a Philanthropy Lead to grow our corporate and donor income. This is a vital role in securing sustainable funding to our therapy services and family programmes.
You will be responsible for:
- Building high value partnerships with High Net Worth individuals.
- Developing and introducing innovative corporate fundraising initiatives.
- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.
Skills and Experience Required:
· Minimum 2 years’ experience in a similar fundraising role.
· Proven ability to secure High Net Work donations
· Excellent relationship building and stewardship
· Experience using a fundraising database
· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
· Confident IT use, including Microsoft Office
· Strong communication, empathy, numeracy, and administrative skills
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 31st October
Interview date: TBC
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Community Builder (Community Development) – Portsmouth
Salary: Up to £33,995 per annum
Location: Remote in Portsmouth with travel within the UK. See the “Please Note” section below for further details.
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
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A Community Development qualification and/or transferable Community Development skills and experience.
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A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
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Strong communication and interpersonal skills, with the ability to build relationships that drive action.
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A track record of successful collaboration with internal and external partners and stakeholders.
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Effective and efficient organisational and IT skills.
PLEASE NOTE:
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The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
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There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
-
The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
-
The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
Closing date: 2nd November 2025
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
(This role is based is home based. To ensure availability for in-person meetings and collaboration when required, applicants must reside within approximately one hour's commute of Leeds or Manchester)
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
This is a fantastic opportunity to join our small, friendly team and play a pivotal role in improving social care practice across the country, this role will include:
· working with frontline health and social care providers across the country to transform care and support
· creating an inspiring and engaging learning environment (in person / virtual)
· working alongside other projects within SCIE.
What we are looking for:
· knowledge and experience of adult social care practice
· experience of developing and delivering training courses on a range of topics
· commitment to equity, diversity, and inclusion
· confidence in delivering virtually.
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.
Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.
The Role
We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams.
We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process.
A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.


