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Head of supporter care jobs in london

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Top job
One YMCA, Remote
£40,857 per year
Exciting opportunity to lead a national youth work programme supporting young people from RAF families.
Posted today
Top job
Playskill, Watford (Hybrid)
£37,000 per year
Playskill are looking for a Philanthropy Lead to grow our corporate and donor income.
Posted 1 day ago Apply Now
Closing in 2 days
South East London Mind, Lewisham (On-site)
£31,752 per year (based on a full-time salary of £39,690)
Seeking a Service Manager to take a leading position in the development and delivery of our Primary Care Mental Health Team in Lewisham
Posted 4 days ago
Closing in 3 days
The National Youth Orchestra, Holborn (Hybrid)
£33,000 - £38,000 per year dependent on experience
Manage pastoral support across our programmes, ensuring young people feel safe, supported and empowered while participating at NYO.
Posted 1 week ago
Closing in 7 days
Youth Endowment Fund, London (Hybrid)
£67,900 per year
We are looking for an expert with vast experience of Children's Services to join us as the Head of Change for Children's Services.
Posted 1 week ago
Closing in 3 days
St Giles Trust, Remote
£52,000 pa excluding £3k London Weighting where applicable + generous benefits including 30 days + bank holidays
Posted 1 week ago
Centre 404, Wembley (On-site)
£32,000 - £35,000 per year
A pivotal role continuing Centre’s 404 service expansion in the Wembley area, bringing our expertise, vision and values to families in need.
Posted 1 week ago Apply Now
Closing in 4 days
Prospectus, Letchworth Garden City (On-site)
£60,000 per annum (FTE)
Posted 1 week ago
Lifelites, London (Hybrid)
£32,900 - £40,000 per year
Trainer & Engagement Officer wanted! Join Lifelites to strengthen partnerships, deliver training & drive our ambitious expansion programme.
Posted 1 day ago Apply Now
CARE International UK, London (Hybrid)
£55,694 per year
A unique opportunity to build and lead a brand-new major giving programme at CIUK, shaping something from the ground up.
Posted 1 week ago
Closing in 3 days
St Giles Trust, Remote
£52,000 pa excluding £3k London Weighting where applicable (pro-rata) + generous benefits + 30 days + bank holidays (pro-rata)
Posted 1 week ago
Making The Leap, London (On-site)
£36,750 per year
Hiring a skilled trainer to deliver employability, character and soft skills to students who are on alternative/non-traditional career paths
Posted 1 day ago Apply Now
Page 3 of 12
Remote
£40,857 per year
Full-time or part-time (30 - 37.5 hours)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you a JNC-qualified Youth Worker with significant project management experience?

Do you have a passion for supporting young people and a staff team to reach their potential?

Are you an inspiring leader who can build relationships with partners and stakeholders at all levels?

If so, the role of Airplay Programme Manager could be the perfect opportunity for you!

About Airplay:
Airplay is a national youth work programme delivered by a partnership of YMCAs on behalf of the RAF Benevolent Fund (RAFBF). We provide year-round activities and support for children and young people aged 5–18 at RAF Stations across England, Scotland, and Wales, as well as online through Airplay Connect. As the lead partner, One YMCA oversees the contract, manages central functions, and acts as the key point of contact for the RAFBF and RAF on behalf of the partnership.

If this role sparks your interest, please keep reading. We welcome applications from candidates seeking 30 - 37.5 hours per week.

The Role
We are seeking an Airplay Programme Manager to lead the Airplay Central Team and take overall operational responsibility for delivering and monitoring the Airplay programme.

Key responsibilities include:
• Leading and supporting the Airplay Central Team.
• Managing sub-contracting arrangements with partner YMCAs.
• Ensuring the programme achieves its objectives and delivers high-quality youth work.
• Building and maintaining strong relationships with key stakeholders, including the RAFBF and RAF.

We are looking for someone who:
• Has experience in programme or project management, ideally in youth work or a similar sector.
• Can lead and motivate a team across multiple locations, often working remotely.
• Is skilled in stakeholder management and building strong partnerships.
• Demonstrates a passion for supporting young people and creating positive outcomes.

Why Join Us
• Be part of a national programme making a real difference in the lives of children and young people.
• Flexible working hours (30–37.5 hours per week).
• Join a collaborative and mission-driven organisation.

Benefits of working with us!
• Generous pension scheme and life cover
• Health cash plan
• Ongoing professional development opportunities
• Retail discounts, Blue Light Card, and more
• Generous annual leave including your birthday off and a paid wellbeing day
• Proud to be a Real Living Wage employer

Apply today to help shape the future of Airplay and support young people across the UK!

Applications require a CV and supporting statement.

We kindly ask that Recruitment agencies do not contact us directly – Any unsolicited CVs or candidate profiles submitted by agencies not on our PSL will be considered speculative and not create any contractual obligation or financial liability on our part.

*Please apply promptly, as interviews will be conducted on a rolling basis*

We look forward to reading your application!

This is a full or part time role, dependant on the successful candidate.
Hours per week: 30-37.5 hours per week
Working Pattern: to be agreed with successful candidate. Generally Mon-Fri office hours, but flexibility is essential - the role will include regular travel to One YMCA Hatfield Hub and RAF Stations, some evening and residential work, including being part of an on-call safeguarding rota.

Important: We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made

Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying

Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.

EDIB: At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

Application resources
Posted by
One YMCA View profile Organisation type Registered Charity Company size 0
Posted on: 26 September 2025
Closing date: 17 October 2025 at 17:31
Job ref: Programme Manager - Airplay
Tags: Social Care / Development, Project Management, Compliance / Quality, Delivery, Partnerships, Programme Management, Safeguarding, Youth / Children, Social / Support Work

The client requests no contact from agencies or media sales.