Head of supporter development jobs in ,

The Youth Endowment Fund 

Violence against Young Women and Girls Lead

Reports to: Head of Toolkit

Salary: £55,000 per annum

Contract: 2-year fixed term

Location: Central London, Hybrid* 

Closing date: Friday 13th June 2025 at 9am

 

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives. One in 12 women will be a victim of violence against women and girls each year in England and Wales. Our Children, Violence and Vulnerability (CVV) research with teenage children showed that 33% of teenagers have encountered online content that encourages violence against women and girls.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

Violence against Young Women and Girls

At the heart of our work is getting clear on what works. We are looking for someone who can lead our research and change agenda on violence against young women and girls (VAWG). We have built the foundations of this work by:

• developing our understanding of experiences of violence through our Children, Violence and Vulnerability (CVV) research with teenage children;
• reviewing evidence on the effectiveness of interventions that aim to prevent relationship violence and violence affecting young women and girls, which is summarised in our Toolkit; and
• ensuring a strong focus on VAWG prevention in our Education Systems Guidance and Education Practice Guidance, based on the evidence we have for relationship violence prevention delivery in education settings.  

There is still a lot to do. We need to fund new research to fill gaps in our understanding of what works. We need to turn this evidence into actionable recommendations and sustainable change that will keep children safe from violence.

Key Responsibilities

The Violence against Young Women and Girls Lead will lead the VAWG research and change agenda for YEF. 

You will:

Be the YEF’s expert on VAWG

• Making sure we understand the key issues, stay on top of the latest research and are connected to the right people.

Lead YEF’s research agenda on VAWG

• Commissioning research that fills important gaps in knowledge and leads to important changes in policy and practice.

Develop evidence-based recommendations on the prevention of VAWG.

• Drawing on research and expert insight to produce recommendations for systems and practice guidance, across the seven essential sectors that we work with: children’s services, education, health, neighbourhoods, policing, youth services, and youth justice.
• Writing and publishing evidence briefings and recommendations for policy makers and system leaders about how to prevent VAWG.
• Working across YEF teams to ensure that YEF recommendations on VAWG are incorporated across our evidence and change products, including systems, sector and practice guidance, the Toolkit and implementation resources.

Develop and lead a change strategy.

• Developing great relationships with senior leaders, policymakers, commissioners, and key stakeholders connected to VAWG across England and Wales.
• Generating a strong understanding of key issues and needs across systems and sectors and building credibility and trust in YEF’s evidence products and recommendations.
• Creating practical tools and resources that help leaders put evidence into action.
• Developing, managing and tracking your change plan to get more senior leaders to be aware of and use our guidance, tools and resources, continuously looking for data-driven improvements.
• Delivering events and presentations to effectively connect people with the evidence.

As a senior member of staff in the organisation you also:

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Secondments

We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidate should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.

Hybrid Working Details

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 13th June 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:

1. Briefly describe the key pieces of research that you have commissioned or delivered related to VAWG and be clear about the role you played in the work.

2. Provide some clear examples of work you have delivered to translate research findings into products or activities to influence policy and practice. Include the key people or organisations that you were seeking to influence.  

Interview Process

This will be a two-stage panel interview process. The first stage interview will take place in week commencing the 23rd June 2025.

Shortlisted candidates, invited to an interview, we will ask you to prepare a 10-minute presentation on the main issues that the Youth Endowment Fund should be addressing related to Violence against young women and girls.

The second stage interviews are currently scheduled for the week commencing 30th June 2025.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

• £1,000 professional development budget annually

• 28 days holiday plus Bank Holidays

• Four half days for volunteering activities

• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year

• Death in service - 4 times annual salary

• Flexible hours. Core office hours 10am – 4pm

• Financial support including travel and hardship loans

• Employer contributed pension of 5%

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

SENIOR BUSINESS CHANGE MANAGER

Salary: £58,000 - £64,000 per annum

Reports to: Head of ETP Business Transformation

Department: Marketing, Fundraising & Engagement

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: 18 month fixed-term contract

Working hours: 35 hours per week

Closing date: Tuesday 3 June 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone strategic and with significant experience leading effective change management plans to drive the adoption of new technology systems, someone like you.

We have an exciting opportunity for someone to join us as a Senior Business Change Manager. We need you to manage the development, delivery, evaluation and iteration of a strategic change management plan that drives the successful adoption of new marketing technology systems across a large number of stakeholders.

What will I be doing?

• Leading the development and execution of a single strategic change management plan, to ensure successful and sustained adoption and sustained usage of new marketing technology systems to achieve required outcomes and benefits

• Driving the consistent application of Prosci® ADKAR methodology throughout the change lifecycle, to deliver a best practice approach to change management

• Coaching and influencing key stakeholders (e.g. Sponsors and People Managers) so that they understand their change management roles and responsibilities, to drive the required behaviours and action to enable effective delivery of change management plans

• Leading the development of creative and adaptive solutions to drive adoption and sustained usage, in line with changes required to achieve planned outcomes and benefits

• Ensuring avoidable costs and risks are prevented by conducting robust change impact and readiness assessments and deploying the right tactics to drive the people change required

• Driving strong collaboration with the relevant project and programme managers to ensure change management activity is effectively planned and resourced

• Effectively manage dependencies between change management plans and create a holistic view of people change to prevent and mitigate risks to user adoption and usage

• Driving the development and delivery of training plans and/or other activity to provide our people with the right knowledge to adopt the required changes.

What skills are we looking for?

• Significant experience of driving people change, including technology system adoption, in large digital transformation programmes

• Proven track record driving the people side of change to achieve desired results (outcomes and benefits) in large organisations

• Extensive experience leading the development, delivery, evaluation and iteration of change management plans that has led to successful adoption of changes within a large organisation

• Demonstrable expert knowledge and experience of applying business change principles, frameworks, tools, and techniques to achieve required outcomes and benefits

• Significant stakeholder engagement and influencing experience, with a proven track record driving clarity about the connection between the changes our people are required to adopt and planned benefits

• Exceptional communication skills with the proven ability to communicate complex information simply to a variety of audiences at all levels in an organisation, as well as experience developing and delivering inspiring content that increases understanding, desire and knowledge for change within impacted stakeholder groups

• Proven ability to build a change advocate network, successfully recruiting and supporting change champions within the business to help drive the required outcomes and benefits from specific areas of change

• Ability to work with a high degree of independence and to handle difficult and sensitive situations tactfully, adhering to the required confidentiality.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Are you ready to shape and strengthen programme and project management across an organisation with purpose?

We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods

As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.

Key Responsibilities:

• Lead the design and implementation of consistent project and programme management tools and methods across the organisation
• Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
• Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
• Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
• Establish and manage a central log of projects, ensuring accurate and consistent reporting
• Ensure project benefits are identified, measured and reviewed, and that learning is captured
• Shape a centrally managed change portfolio to help deliver the organisation's strategy
• Develop and maintain reporting processes across all organisational projects
• Create and run a cross-organisational community/forum for project professionals to build skills and share learning
• Partner with the Learning & Development team to build capability in project and programme delivery
• Support the identification of project interdependencies and escalate issues for resolution
• Help inform decisions on resource allocation to maximise strategic impact

About You:

• In-depth understanding of the core elements of a successful PMO
• Recognised qualification in project or programme management, ideally with a PMO-specific certification
• Demonstrable experience of setting up and running a PMO in a similar organisational context
• Experience managing projects or programmes, with sound knowledge of relevant methodologies
• Skilled in supporting others to use consistent project and programme approaches
• Proficient in project management software such as MS Project
• Confident working across teams and functions to embed tools and approaches
• Able to clearly communicate, influence and support decision making at senior levels

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

A range of excellent benefits including:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods

• Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification

• Experience of establishing and running a PMO function in an organisation of comparable size and complexity

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.

Job Description

In this pivotal role, you are responsible for ensuring not only the efficient and effective operation of the organisation, but also the quality of public engagement and the achievement of CSC’s annual direct revenue targets. You help steer and coordinate all of CSC’s workstreams, translating the organisation’s vision into action that is grounded, sustainable, and scalable. Your remit includes oversight of all public and school engagement, operations at the Trinity Centre, and outreach delivery for remote-site pop-ups.

People and talent management sit at the heart of this role. CSC is powered by an exceptionally skilled, passionate, and committed team, and your primary responsibility is to create the conditions in which they can thrive. You coordinate planning across functions, define clear pathways forward, remove obstacles, and keep priorities aligned—empowering others to do their best work.

You are a thoughtful, supportive, and trusted leader—respected for your fairness, clarity, and calm. You set high standards, not through pressure, but by fostering a culture of growth, accountability, and mutual respect. You understand the value of developing individuals and teams, nurturing talent while keeping the organisation agile and focused.

Empathy, clarity, and accountability are central to your leadership approach. You bring a “firm but fair” ethos to everything you do—balancing care with rigour, and ensuring people feel valued, heard, and united in purpose.

You lead CSC’s budgeting, cost control, and direct revenue generation, working closely with the Finance Director to oversee all financial operations. Beyond finance, you are responsible for maintaining and evolving the IT and business systems that underpin CSC’s day-to-day operations—ensuring the organisation can coordinate effectively, track progress, and resolve issues with a solutions-focused mindset.

Leveraging Cambridge’s world-class deep-tech ecosystem, you help ensure CSC remains at the forefront of best-in-class management systems and processes. You assess their potential for cost-effectiveness and operational value before planning and managing implementation.

You also work in close partnership with the CEO and Board to identify organisational risks and develop robust mitigation strategies—ensuring CSC remains resilient, responsive, and well-positioned for the future.

Key Responsibilities

• Oversee the implementation of CSC’s annual operational plan, aligning delivery with strategic priorities, managing budget adherence, and reporting quarterly to the Board on progress and performance.

• Oversee the organisation’s engagement with the public, schools, and local communities, including activity at the Trinity Centre and through outreach initiatives.

• In coordination with fellow Directors, support the CEO in translating their vision and strategy into actionable workflows by setting measurable goals, assigning clear ownership, and guiding team leads to develop practical delivery plans—overseeing progress and ensuring alignment throughout.

• Develop and maintain a corporate dashboard that provides a clear, at-a-glance view of the organisation’s performance against its annual plans—offering an ongoing health check throughout the year.

• Ensure regular, focused cross-team check-ins are in place to support coordination, align workflows, and provide timely visibility of upcoming activities and priorities.

• Line-manage the Visitor Experience Manager and Engagement and Logistics Lead.

• Support the Visitor Experience Manager in setting and achieving annual direct revenue targets, while ensuring Cambridge Science Centre serves as a vibrant showcase of the organisation’s brand and values.

• Support the Engagement and Logistics Lead to ensure the delivery team is well-trained, motivated, and equipped to deliver high-quality engagements. Oversee the development of fair and forward-planned rotas, and ensure any unassigned delivery capacity is allocated in a way that maximises value for CSC while supporting individual development and growth.

• Support the Outreach and Innovation Manager to integrate their team’s workflow with that of the Delivery and Visitor Engagement team.

• Ensure that each team member has a clearly defined individual development plan reviewed and agreed annually, with regular check-ins to keep progress on track and ensure ongoing support throughout the year.

• Set and regularly review CSC’s corporate policies to ensure they remain current, relevant, and understood by all staff.

• Ensure all staff receive appropriate training to maintain a safe, low-risk environment for both colleagues and the public at all times—covering safeguarding, health and safety, de-escalation, and emergency procedures.

• Review all CSC contracts at key development stages to ensure commitments are clearly understood, feasible, and aligned with the organisation’s capacity to deliver.

• Oversee CSC’s contractual fulfilment and organisational risk management, including asset tracking and oversight in coordination with the Visitor Engagement Manager and Product Development Officer. Work alongside the Finance Director to maintain and review the company’s risk register on a six-monthly basis, ensuring risks are monitored and mitigated effectively.

• Oversee the implementation and ongoing management of IT, HR, and business systems—ensuring effective staff training, consistent usage, and accessible support to maximise organisational efficiency and impact.

• Manage CSC’s documentation policies, digital archiving, and workspace structures (e.g., Google Drive), including the assignment and oversight of access permissions to ensure clarity, security, and ease of use.
   

Person Specification

Essential Criteria

• Brings a solutions-oriented mindset and a practical, inclusive approach to problem-solving, underpinned by a positive and collaborative “can-do” attitude.

• A seasoned line and team manager who leads with a “firm but fair” ethos—valuing clear communication, personal accountability, and empathetic leadership to foster a supportive and high-performing team culture.

• Proven experience overseeing spaces, systems, and logistical operations, preferably within a public venue environment, with a strong understanding of the practicalities of day-to-day visitor management and operational delivery.

• An inclusive and approachable leader with a natural curiosity, you foster an open-door culture and ask the right questions to help people and teams explore ideas and reach effective solutions.

• You are detail-oriented and methodical, ensuring that planning is assigned, completed, and maintained. You work well in advance to create plans that are clear, comprehensive, and easy to follow—making sure everyone understands their role and is committed to achieving shared goals.

• Excellent verbal and written communication and presentation skills.

• Confident and literate in IT networks and business systems, with the ability to navigate, implement, and support digital tools that enhance organisational efficiency.

• Driven to deliver timely, high-quality outcomes in everything you do.

• Proven ability to adapt quickly and effectively to changing priorities.

• A commitment to equity, diversity, and inclusion.

• A collaborative work ethic that enables you to work effectively with colleagues and partners across a diverse range of projects and disciplines.

• Achieve a satisfactory enhanced DBS check.

Desirable Criteria

• Proven experience managing public engagement across multiple sites, including coordinating dynamic pop-up exhibitions and events.

• A keen interest in staying informed about global developments and emerging trends in science, technology, engineering, and mathematics.

• Customer service skills and experience.

• A qualification or training in business or operational management would be advantageous, but relevant experience and skills will also be highly valued.

• Full clean driving license

Working Conditions
The primary locations for this role will be Cambridge Science Centre's Head Office at 44 Clifton Road, Cambridge, CB1 7ED (assigned desk or workspace) and the Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN (hotdesking model).

In addition, there will be travel (primarily driving with a company or hire vehicle) to the semi-permanent centre (Inspire Wisbech Centre, Wisbech, PE13 1AR) and, on occasion a variety of locations across the East of England.

We offer the option of flexible hybrid working where and when possible.

Advancement Opportunities

CSC invests in its staff through a structured career-planning framework. As a senior staff member, your training will focus on developing best practice within the areas you manage, tailored to both organisational goals and your professional growth. These individual development opportunities are reviewed and planned annually, ensuring your continued progression and alignment with CSC’s strategic objectives.

Standard working hours are 7.5 hours per day

Parking and bike storage are available at both CSC locations.

Benefits include:

• 25 days annual leave, plus Bank Holidays

• Mental health support in partnership with BetterHelp

• Contributory pension scheme

Recruitment Process and Timeline:

To apply for the position of Director of Operations and Engagement at Cambridge Science Centre, please submit your CV and a Cover Letter explaining why you are interested in joining the Centre and how your skills and experience align with the role.

At CSC, we’re committed to equity, diversity and inclusion in all areas of our work. We actively welcome applications from people of all backgrounds, especially those underrepresented in science engagement.

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. The IRC is on the ground in more than 40 countries, providing emergency relief and rebuilding lives in the wake of disaster. The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK a programme that is rapidly growing.

In Europe, the IRC currently operates in the UK, Sweden, Belgium, Switzerland, Italy, Greece, Poland, Serbia and Ukraine.

 

PURPOSE OF THE ROLE

The P&C Director manages the HR teams across the IRC UK, Switzerland, Belgium and Sweden, and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department to cultivate the desired culture, talent practices, and investments to deliver on our people strategy. This position plays pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values through exceptional communication skills. They are deeply committed to achieving operational excellence and modelling the values of an engaging and respectful workplace where everyone can be at their best.

Reporting into the Regional Director, P&C Europe and collaborating closely with colleagues across Global People & Culture, the role provides insights supporting the implementation of People & Culture priorities across the 300+ IRC colleagues in the UK, Switzerland, Belgium and Sweden as determined by the respective country Executive Directors and the Regional Director P&C Europe.

 

As a member of the UK Senior Management Team (SMT) the role also supports the delivery of these priorities, and serves as an advisor and coach with a keen focus on building leadership competencies and organizational effectiveness.  The role is also part of the global P&C community to participate and stay informed of global change initiatives and to shape or adapt them to IRC UK’s culture and regulatory environment.

This role supports the UK Executive Director in managing the relationship with the UK Trade Union, Unite, including quarterly meetings with Union Representatives and ensuring smooth consultation and negotiation on matters where relevant including the annual salary review, restructures and complex employee relations matters. The post holder has an excellent understanding of Union relations and rights, working collaborative to ensure compliance and the bets outcomes for IRC UK and employees within the bounds of what is possible in the organisation.

KEY RESPONSIBILITIES

1. P&C Strategic Leadership and Management (~25%)

· Serve as a strategic advisor to the local HR Managers, Executive Directors, and UK Senior Management Team (SMT) on succession planning, providing key insights to facilitate future leadership transitions.

· Act as a thought partner to the SMT, offering strategic guidance on People & Culture (P&C), and organizational culture/values to align with the mission and goals.

· Supervise and be a supportive leader to approximately 5-7 P&C staff within the UK, Belgium, Swizterland, and Sweden HR Team, ensuring the leadership and management of direct reports are handled with excellence.  Accountable for the overall quality and effectiveness of the P&C team, actively monitoring progress against established goals.

· Take the lead on conducting talent dialogues, recommending development opportunities, and coaching on conducting high-quality conversations during performance reviews.

· Serve as an advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities and role model safe, inclusive, and caring leadership standards.

· Provide constructive feedback and guidance on career paths and professional development for the P&C team and IRC staff; establish a culture of continuous learning opportunities.

· Partner with peers to facilitate the workforce planning, including, managing workforce adjustments, such as staff reductions, or scale up, including organizational design work, in partnership with senior management teams, the Regional Director, People & Culture Europe and Global People & Culture Partners, ensuring these actions comply with local legal requirements and IRC's country and Global policies while minimizing risks and supporting affected staff.

· Support management through coaching, development, tools and guidance to build a team of skilled, committed, and motivated staff, ready to advance in their career.

· Manage the UK HR budget with support from colleagues in FP&A for planning, budgeting and reforecasting of expenditure.

· Prepare reporting to the UK Board of Trustees, including presentation to the full Board and People and Culture Committee.

2. Manage HR Service Delivery and Core Operations (~40%)

· Oversee the creation and tracking of P&C objectives, ensuring alignment with organizational goals including but not limited to providing support and contributions to the design and implementation of global shared solutions models that deliver meaningful outcomes and service improvements.

· Actively engage in proposal design and grant review meetings, providing expert advice on organizational structure, position scoping, demographic and staffing analysis to build a robust P&C foundation that supports high program quality.

· Drive informed decision making by using data to support people and culture functions, ensuring all data reporting requirements, including to the UK Board and reporting as required for UK programmes donors are delivered accurately and in a timely manner.

· Oversee end-to-end P&C activities across the employee lifecycle, including onboarding and exits, payroll, benefits, contract management, performance management, workforce reporting, and year-round staff communications to ensure high-quality outcomes aligned with organizational standards and strategic objectives.

· Ensure the development and implementation of high-quality, context-specific improvement plans and practices in areas such as recruitment, compensation and benefits, employee relations, onboarding, offboarding, contract management, learning and development, performance management, leave management, code of conduct compliance, legal compliance, HR Information Systems, coordination of policy development and implementation, etc.

· Advise supervisors on appropriate disciplinary actions, serve as an impartial mediator in disciplinary proceedings, and oversee follow-up measures to ensure fairness, compliance with employment laws, and adherence to labor regulations.

3. Workplace Culture (~15%)

· Promote initiatives that enhance the employee experience, team engagement, inclusion, and cohesion fostering an environment conducive to continuous learning and honest dialogue.

· Foster a healthy organizational culture. Oversee the integration of IRC’s Values, People Manager Standards, and Employee Success Factors throughout the employee lifecycle.

· Safeguarding:  promote best practice through the integration of safeguarding considerations in hiring, recruitment and onboarding practices, ensuring that all IRC employees receive orientation to IRC's Safeguarding Policy and expectations.

· Ensure that the IRC Way and information on reporting channels are sign-posted in all IRC office locations.

· Partner with IRC’s global Ethics, Compliance and Global Employee Relations investigations to promote safe, healthy and respectful workplaces.

· With the support of the  Duty of Care colleagues and Regional Director People & Culture Europe, provide guidance and support for all staff-related duty of care initiatives, and critical incident response is delivered according to organizational standards.

· Ensure strong connectivity and communication among P&C staff to foster a cohesive team environment.

· Actively participate in and support staff meetings to foster a collaborative work environment.

 

4. Collaborate with the Union (~15%)

· Working with the UK Executive Director, maintain a positive working relationship with the UK Trade Union representatives, Unite.

· Negotiate and consult with the Trade Union, facilitating the quarterly Joint Negotiating Committee (JNC) meetings and ensuring a good relationship is maintained and progress is made with key priorities including introduction of new policies, policy updates and salary review negotiations.

· Develop and manage union engagement and communication plans aimed at maintaining a healthy and empowering office environment that promotes open, honest, and productive communication.

 

KEY WORKING RELATIONSHIPS

 

• Indirect reporting to Europe Regional P&C Director
• Partners with UK Executive Director and the UK SMT
• Manages the UK HR Operations Manager, UK HR staff, and the heads of HR in Switzerland, Belgium and Sweden
• Collaborates with Trade Union Representatives
• Oversees contracts with Employees and External consultants and vendors
• Collaborates with Global P&C team members at all levels
• Collaborates with senior managers across the organisation

PERSON SPECIFICATIONS

 

· CIPD qualified with experience of complex HR processes in the UK including restructures, TUPE and employee relations.**

· Significant experience in an HR leadership role, with broad knowledge and experience across the spectrum of People & Culture responsibilities.**

· Strong teamwork approach with quality interpersonal and analytical skills who can work seamlessly in a global matrix organization.

· Experience working in a complex international matrix organsiation a plus.

· Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**

· Experience of working with Trade Unions on a range of matters.**

· People management experience.**

· High level of confidentiality and tact.

· High level of service orientation and excellent intercultural communication skills.

· Ability to work under pressure, manage and prioritize competing priorities from different stakeholders.

· Ability to drive manage projects with a high degree of subject matter complexity and a high number of stakeholders independently

· Willingness to take on a high level of responsibility and independence in day-to-day work.

Director of Corporate Services
 
We have an exciting opportunity for a Director of Corporate Services to join our Senior Management Team and provide expert leadership of our Corporate Services Directorate, specifically our facilities, finance, IT and registration teams, as well as carry responsibility for audit, risk and assurance, and support our Audit, Risk and Finance and Investment Committees. Reporting to the Chief Executive and Registrar, this is a high-profile and satisfying role requiring credible and visible leadership, demonstrable business expertise and high attention to detail, underpinned by adherence to GOC values and active promotion of equality, diversity and inclusion, enabling everyone who works for the GOC to give their best for the maintenance of public confidence in the professions we regulate and the public we serve.

You will join our senior management team (SMT) at an exciting time. For the third year in a row we have met all 18 of the Professional Standards Authority’s (PSA) Standards of Good Regulation, and through harnessing the ideas and talents of all our people you will help successfully realise our new strategy ‘Safe and effective eye care for all’, alongside sharing collective responsibility for the GOC’s overall management and smooth operation, where our focus is to consolidate and extend our achievements in our ambition to be a world class regulator.

We are particularly interested in candidates who can operate strategically in relation to audit, risk and finance and are skilled at leading a Council or Board and its committees to identify and manage key risks, plan mitigations and develop internal controls and associated assurance activity to ensure our finances and management of corporate and departmental risks match our strategic ambitions. You will also chair our monthly SMT risk register meetings and be adept at preparing comprehensive and well-written reports and briefing papers to help inform good decision making and accurate reporting.

Maintaining the integrity and accuracy of our register is paramount, as is managing registration renewals and applications for registration, including from optical professionals registered overseas. A key focus here is learning lessons from never events and engaging with PSA’s review of our performance in this area. We are also making a significant investment from our reserves to improve our digital infrastructure. This includes implementing a new MyGOC platform, with the build phase just launched. We anticipate this will deliver improvements to our digital interface with our registrants, and to our ability to provide excellent customer-service. as well as facilitate positive operational improvements. Our digital-first strategy describes our ambitions for the next five years to be a digitally enabled, cyber secure organisation, including through the appropriate use of AI, ensuring all our people are fully supported in their use of our digital environment.

We have recently moved office into temporary accommodation at One Canada Square, with a second move planned into our new office in late June 2025. Your leadership of our facilities team will be central to managing this move, identifying and managing risks and capitalising on the opportunities a new office will bring to the development of our internal culture.

In addition, your strategic leadership of our expert finance team will ensure our effective financial management, regulatory compliance and optimisation of resources, and ensuring our financial resilience, and continuously improving and managing our financial capabilities so that we are best placed to finance our functions efficiently. An important dimension of the role will be the support and advice you provide to the Chief Executive, Chair and Council, SMT, committees, panels, workers, members and employees on all matters relating to the delivery of Corporate Services in accordance with our statutory responsibilities. Your leadership and development of a high-performing multi-disciplinary team will also ensure we meet current and anticipated regulatory needs and public protection within an ever-changing landscape.

If you share our values, have the expertise and skills to take our practice to “world class” and aspire to have an impact beyond the boundaries of your role, helping to shape eye care regulation at this exciting time, we would be delighted to hear from you.

Please note your application will not be accepted without a statement of no more than 2 sides of A4 indicating how you meet the ‘essential skills, experience, qualifications’ and ‘critical competencies and behaviours’ given in the Person Specification on page 13 in the Recruitment Pack, in order to demonstrate your ability to deliver the key accountabilities listed on pages 10-11 of the Recruitment Pack.

Important dates:

Closing date for applications - Wednesday 4 June 10am

Shortlisted candidates will be asked to attend the following:

Wednesday 18th June 2025: staff networks engagement and SMT engagement (Two sessions, about 20-30mins each, online – via MS Teams)

Friday 20th June 2025: In person competency-based interview at either our new office at One Canada Square or other London location. At interview you will be invited to make a short (3-4 min) presentation on a topic provided approx. one week in advance of the interview.

If these dates are problematic, please indicate in your covering email/ letter. Some flexibility may be offered, but this is not guaranteed.
 
PLEASE SEE RECRUITMENT PACK FOR FULL INFORMATION ON THE ROLE AND HOW TO APPLY
 
Location: Canada Square, London
Contract Type: Permanent
Hours: Full time, 34.75 hours per week
Salary: £107,115 - £134,710
 
You may also have experience in the following: Director of Corporate Services, Head of Corporate Services, VP Corporate Services, Director of Business Operations, Director of Administrative Services, Director of Corporate Operations, Corporate Services Manager, Executive Director – Corporate Services, Chief Administrative Officer Strategic planning, Operational management, Corporate governance, Compliance & risk management, Financial oversight / budget management, Organizational development, Executive leadership, Stakeholder engagement, Cross-functional leadership, Corporate administration etc
 
REF-221 547

At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Within the role of Benefits & Financial Inclusion Officer you will be expected to:

• Achieve income maximisation including the completion of welfare benefits applications.
• Provide support and advice on money management signposting to specialist agencies when necessary.
• Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
• Complete welfare benefits mandatory reconsiderations and appeals.
• Advice concerning Universal Credit.
• Casework support with ongoing queries.
• Work collaboratively with both internal and external departments and partner agencies.

We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.

You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.

This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.

If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

No agencies please.

Are you ready to Lead, Inspire, and Transform Clinical Excellence? As our Clinical Services Matron, you’ll launch and lead a brand-new team, setting the gold standard for care. Reporting to the Regional General Manager, you’ll champion clinical excellence, safety, and exceptional client experiences.

 �� Location: Marston Green 

�� Contract Type: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift

�� Salary: £46,434.55 - £56,185.81(depending on experience and skills)

 Your Impact Starts Here ��

Be at the forefront of our regional expansion — Build Something Extraordinary. You’ll help set up new sites and cultivate a skilled, passionate team. If you’re a dynamic leader with a valid Nursing and Midwifery PIN, we want to hear from you! With hands-on training and travel opportunities, you’ll seamlessly integrate and elevate our services and empower teams to inspire them to provide enhanced care, and exceed expectations.

This is your opportunity to Be the Difference, Drive Change, and Deliver Excellence whilst collaborating with Operational and Clinical teams to achieve outstanding results. In return you will have a work-life balance like no other. 

What’s in it for you? 

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

✨ Financial Reward: Take advantage of free parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through the Blue Light Card!

�� Health and Wellness: Access a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

��️ Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits. No more early, late, bank holiday or Sunday shifts! 

�� Career Development: Benefit from paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

 ��️ What You’ll Be Doing (First 6–12 Months)

�� Strategic Planning & Site Launches – Partner with the RGM to bring ambitious growth plans to life.
�� Seamless Integration – Ensure smooth operations, technology adoption, and team coordination.
�� Team Building – Lead recruitment, onboarding, and training to build a high-performing service delivery team.

This is your chance to make a lasting impact in clinical leadership. Ready to lead the way? Apply now and shape the future of healthcare!

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We stand apart from other Colleges due to:

● The quality of teaching, learning and assessment of computer science and related

subjects

● Our fantastic progression outcomes for our learners

● The breadth and depth of our industry partnerships

● Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds

● Our high support, high expectations culture for staff and learners

Job Purpose

The successful candidate will be expected to demonstrate exceptional communication skills, meticulous attention to detail, and strong organizational capabilities. The role demands the ability to effectively manage multiple priorities, ensuring tasks are completed within deadlines and that the finance function operates efficiently.

To be successful in the role the post holder will:

● Have excellent organisation skills with the ability to structure processes and set up

efficient systems to support Ada’s continued growth;

● Be consistent and accurate and have a keen eye for detail;

● Have experience in and be committed to following careful procedures to protect the

sensitive personal data involved in this role;

Role Responsibilities:

● Support Finance Manager in day-to-day financial operations, including month-end

and year-end closing processes:

● Cash Management: Overseeing the handling of cash receipts and

disbursements, ensuring accurate recording, and managing bank balances.

This includes reconciling bank accounts and petty cash.

● Account Reconciliation: Reconcile accounts receivable, accounts payable, and

credit card statements, ensuring that balances are accurate and up to date.

● Journal Adjustments: Making entries in the accounting system to correct errors

or to record transactions that are not entered automatically.

This specifically includes:

● Prepayments: Accounting for expenses paid in advance.

● Accruals: Recognizing expenses incurred but not yet paid, or income

earned but not yet received.

● Payroll: Processing payroll transactions, ensuring accurate payment of

salaries and wages, and recording related deductions and taxes.

● Prepare mid and end of the month BACS payment run and ensure that

suppliers, staff and students are paid within payment terms.

● Support Head of Finance on the external and internal audits;

● Gathering and organising financial records and documents needed for the

audit process.

● Responding to inquiries: Addressing questions and requests for information

from auditors.

● Prepare the VAT statement for review by the Finance Manager.

● Ensure all suppliers’ invoices are attached to purchase requisitions on

ApprovalMax and in Xero.

● Ensure that all income is recorded against the relevant nominal code and cost

account and that the correct VAT code is used.

● Ensure that all requests for sales invoices are monitored and chased so that

the prompt payment is received.

Person Specification

● ​Previous Officer/Administrator experiences are ideal but not necessary.

● Ability to undertake administrative tasks and development of effective office systems

and procedures.

● Ability to use information technology for word processing, spreadsheets and

databases and ideally you will have a typing speed of over 60 words per minute.

● A good understanding of equal opportunities issues as they affect our stakeholders.

● Strong stakeholder management, working with individuals across an organisation.

● Aligned with the values of the College in their approach to their work.

Other Requirements:

● Passion for working with young people and adults to help improve their life chances

● A commitment to on-going personal development.

● A willingness to work flexibly and where necessary outside of normal working hours;

● Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and

potential community;

● To ensure that all employees and prospective employees of the College are treated

solely on the basis of their merits, abilities and potential without receiving any

unjustified discrimination or unfavourable treatment on grounds such as age,

disability, marital or civil partner status, pregnancy or maternity, race, religion or

belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-

economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is

free from prejudice, discrimination and any forms of harassment, bullying or

victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us directly.

Please also state whether you wished to be considered for a full-time or part-time role.

Closing date for applications: 4th June 2025

Do you want to use your expertise in HR administration to serve God and see people thrive? Are you passionate about students around the world encountering Jesus? Then, join us! Use your HR administrative skills to build strong teams that provide fruitful ministry around the world.

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally.

IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA.

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Would you join us? 

To assist in this work, we are looking for a motivated and organised individual to join the provide administrative support in the HR team so that together we can ensure an effective and efficient HR department. In this role, you will be engaged in a range of administrative tasks related to HR processes; HR database; HR records; travel insurance; and Health & Safety. Your support will be invaluable to the smooth running of the organisation, helping us to serve our staff and national movements all over the world.

Could that be you? 

The successful candidate will have a gift for administration, excellent attention to detail, and strong verbal and written communication skills. We’re searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry, are confident in your ability to work in a multi-cultural setting, and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you. 

• Salary: £27,764 - £32,036 per annum
• Contract: Full-Time, Permanent 
• Location: Oxford, Hybrid (60% office based) 
• Benefits: Flexible and hybrid working options; 10% employer pension contribution; Life Insurance; generous Annual Leave allowance 

You can find out more information about the job in the attached Position Profile. You can also find our Doctrinal Statement and Job Privacy Notice attached. 

To apply for this role, please click the above “Apply for This Job” button and complete the online application form.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply. 

We would be grateful if you could complete the attached Equal Opportunities Form and upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only.

If you have any questions, please do get in touch.

• APPLICATION DEADLINE: 5pm Thursday 12th June 2025. 
• INTERVIEW DATE: Monday 16th June 2025, in Oxford.

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.  IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement.

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

Salary: £46,000

Contract type: Permanent

Location: UK (minimum 2 days a week in our London office for a full time role)

Work pattern: Full-time (flexible options including part time considered)

Reporting to: Chief Impact Officer

Deadline: Midnight Friday 30th May

Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.

Your covering letter should outline:

● Your motivations for applying to Mission 44

● How this role fits into your career plans

● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

About the Role

In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:

● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle

● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners

● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation

We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.

Roles and Responsibilities

Grant Operations (55%)

• Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit. 
• Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
• Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
• Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
• Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
• Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
• Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.

Funder Plus (20%)

• Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
• Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners

Research, Learning and Evaluation (15%)

• Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work. 
• Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
• Work with our Head of  Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation. 
• Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact 
• Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
• Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.

Fundraising and Communications (10%)

• Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
• Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities

About You 

Skills and experience

Essential

• Experience of working with a grantmaking organisation, as a researcher and/or grant-maker 
• Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
• Strong project management skills 
• Experience of using grant management and/or database systems eg Salesforce or other CRM systems
• Experience of managing complex partnerships or contracts
• Proven experience of building and maintaining relationships with a range of internal and external stakeholders
• Proven experience of analysing information to inform your judgement
• Excellent written and verbal communication skills
• Excellent time management skills with the ability to manage multiple projects with competing deadlines

Desirable

• Experience working in the non-profit, education, youth employment or youth sector
• Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
• Understanding of participatory grantmaking models and approaches

Personal Qualities 

• Passionate about supporting and empowering young people to thrive and succeed 
• Flexible and creative; a strategic mind and a proactive self-starter
• Humility, tact, maturity, and a strong personal commitment to learning and improvement
• Possesses cultural sensitivity to work respectfully and effectively in different settings
• Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
• Ability to work independently as part of a global team and being self-motivated

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

• Hours: full time 37.5 hours per week
• Permanent Position
• Hybrid working predominantly in the Surrey area

About us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the South East are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

The role

This is a fantastic opportunity to utilise your educational skills, in a natural environment, whilst engaging young people,  as well as our local communities.  You will have a background and passion for teaching and engaging a range of audiences, to learn about the importance of our rivers, together with the ecosystems that survive and thrive around them.  You will have a hands on approach, with the ability to design, develop and deliver a range of educational activities to suit your varying audiences.  You will enjoy having time working independently to create your teaching sessions, either in an office environment or at home, as well as being outside, delivering your teaching or activities.

Whilst you will predominately cover the Surrey catchment area, you will be happy and flexible to work anywhere within the south east, together with some degree of flexibility with the hours that you work, so that events can be held on occasional evenings and weekends.  Your time will be spent at home developing your sessions, delivering a range of activities such as guided walks or talks, as well as hands on activities in and around a river, or educational events.

The South East Rivers Trust has an exciting opportunity for an enthusiastic individual who loves our natural environment, and wants to engage and teach local communities.  As our Education and Engagement Officer, you will inspire children and their families through a range of fun, hands-on activities that connect them to our amazing rivers and their wildlife.

Please see the full Education and Engagement Officer job description for more information.

How to apply:

Please send the following documents to us (details are on our website):

• Your CV
• a completed SERT Application form
• Equality and Diversity Monitoring Form (optional)

The deadline for application is 11:59pm on 8th June 2025.  We reserve the right to close the recruitment early.