Head of supporter engagement jobs in gateshead, hertfordshire

Job Summary

Learning Support Assistants support PiP’s Development Workers to deliver a flexible programme of learning and development opportunities; ensuring that students can actively participate and engage in sessions, giving student’s maximum opportunity to learn and develop. 

PiP’s programmes focus on four learning pathways:

- Independent Living Skills

- Creative and Performing Arts

- Health, Wellbeing and Happiness

- Employment and Vocational Skills

The role incorporates session delivery, recording and monitoring student progress, key working responsibilities such as liaising with student’s support networks and involvement in PiP’s wider work. 

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Experience of working with people with learning disabilities, or a similar vulnerable service user group in care or educational settings
• A strong commitment to person-centred support and advocacy
• A passion for enabling positive change in the lives of our students
• The character and communication skills to be an effective and supportive team member
• Energy, initiative and a proactive attitude
• A calm and creative approach to challenges and problem solving

What We Offer:

· You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish. 

· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)

· We offer a travel subsidy to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· When we can, we try to have an early finish on Fridays for staff at 4 pm

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and social-generally during work hours and they are optional.

· We offer a cycle-to-work scheme and other staff discounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: July 31st 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission

We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking a strategic and experienced Head of Fundraising & Events to lead the development and growth of a high-performing department focused on generating income through national and international challenge events and corporate partnerships. 
 
This is a senior leadership role with full responsibility for designing the fundraising and events strategy, building the structure and team to deliver it, and ensuring scalable, sustainable growth. You will shape the long-term direction of the department, ensure the right people and processes are in place, and play a key role in supporting the organisation’s broader income generation goals — including supporting the CEO with major donor stewardship. 
 
While the department’s primary focus is income growth through challenge events and corporate partnerships, the role also includes oversight of a small number of legacy community events and relationships ensuring continuity and reputational stewardship. 
 

Key Responsibilities: 

Strategic Leadership & Department Building 

• Develop and lead the overall strategy for the Fundraising & Events department in line with the organisation’s income growth objectives. 
• Design and build a departmental structure capable of delivering scalable fundraising through events and partnerships. 
• Recruit, lead, and manage a high-performing team, ensuring clarity of roles, effective delegation, and strong performance management. 
• Establish systems, workflows, and processes that support growth, quality, and consistency across all fundraising activity. 
• Set and monitor departmental KPIs, targets, and budgets, reporting regularly to the CEO and Senior Leadership Team.

Challenge Events Programme 

• Oversee the strategic growth and diversification of the organisation’s challenge events portfolio, building on successful formats and expanding into new areas. 
• Provide leadership and oversight of event planning, delivery, and evaluation — ensuring the team has the tools and capabilities to execute effectively. 
• Identify and guide strategic partnerships with external groups and communities that can support participant growth and event reach. 

Corporate Fundraising 

• Design and implement a new corporate fundraising strategy
• Lead the identification and prioritisation of strategic corporate opportunities. 
• Guide the creation of partnership models, engagement materials, and stewardship plans, supporting the team in execution. 
• Develop the necessary infrastructure (e.g. pipeline management, prospecting systems) for long-term corporate fundraising success. 

Major Donor Support 

• Act as a senior partner to the CEO in managing and stewarding major donors. 
• Ensure the department provides the research, briefing, and coordination required to support a best-in-class major donor experience. 

Legacy Community Fundraising 

• Provide oversight and continuity for a limited number of legacy community events, ensuring they are delivered with appropriate resource and quality. 
• Work with the Fundraising & Events Manager to assess the future viability of these events and how they may integrate with or exit from the broader fundraising strategy. 
• Maintain key relationships with mosque and school partners to preserve goodwill and support transitional planning. 

Team Leadership 

• Line manage the Fundraising & Events Manager, providing coaching, strategic direction, and performance support. 
• Ensure the team structure remains fit for purpose as event formats, income goals, and capacity evolve. 
• Delegate operational oversight of individual events and activities while maintaining accountability for departmental outcomes. 

Cross-Organisational Leadership 

• Represent fundraising and events at the senior leadership level, contributing to organisational strategy and decision-making. 
• Foster a culture of collaboration and continuous improvement across teams. 
• Uphold high standards of integrity, professionalism, and alignment with the charity’s values and mission. 

Essential Skills and Experience

• Significant experience in a senior fundraising or income generation role, including designing and delivering strategy at a departmental level.
• Strong track record of building and leading high-performing teams. 
• Experience growing and managing challenge events or mass participation programmes, either directly or through team leadership. 
• Proven ability to develop income streams, including events and corporate fundraising, from inception to sustainability. 
• Commercially minded, with strong strategic planning and budget management skills. 
• Excellent relationship-building skills and comfort engaging at senior/executive levels. 
• High levels of initiative, resilience, and the ability to lead in a remote-first environment. 

Desirable 

• Experience supporting major donor programmes or working in close partnership with a CEO or Director-level fundraiser. 
• Familiarity with charity CRMs and performance reporting tools. 
• Experience working within a faith-informed or values-driven organisation. 

Working Culture: 
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven leadership team committed to creativity, integrity, and delivering real-world impact.

Employment Type: Permanent, Full-Time 
Location: Remote Working
Reports to: CEO
Salary: £48,000 – £54,000, dependent on experience

About Blagrave

We are a social justice funder committed to shifting power, dismantling oppression, and supporting communities to thrive. We fund organisations and young people creating change, with a strong focus on lived experience, anti-oppression, and systems change.

We are committed to centering the voices of those we seek to serve. Our board and staff team have relevant lived and learnt experiences to help us fulfil our mission. We listen to the communities we seek to serve both directly and broadly to have as accurate of an understanding as possible about the issues that they are facing. 

As we come to the end of our current strategy cycle we are ambitious to explore how we can put our full asset base to work in support of mission and we have some exciting plans unfolding. This new role will be instrumental in ensuring collaboration is at the heart of our next strategy, with our funder peers, young people, the youth sector and local government.

We fund work in England, as well as having a specific focus on several counties in the South East of England. 
 

About you  

You believe in the power of young people to lead change and are passionate about social justice. You’re a natural relationship-builder with experience working across public, private and voluntary sectors, confident engaging at both national and local levels. You understand how to develop partnerships that are equitable, transformational, and that centre the voices and needs of young people. You have a track record in bringing in substantial partnerships in service to organisational goals.

You bring strong problem-solving skills and experience managing people. You’ve worked in, or alongside, organisations going through growth or transition and thrive in complexity. You care deeply about genuine partnerships and have a track record of working collaboratively to build collective power and challenge injustice.

We welcome candidates from all backgrounds and are especially keen to hear from people who can help diversify the voices shaping philanthropic work. We are committed to creating an equitable environment where everyone can thrive.

Purpose of the Role

This exciting new role is about creating connections, building ecosystems and developing and strengthening relationships that power social justice movements. As a member of the Senior Management Team, you will work closely with the CEO to lead our partnerships and community engagement work — creating the enabling conditions and networks that help youth-led movements grow, sustain, and make lasting change.

You will take lead on:

• Partnering with other funders to resource youth-led change, including co-designed and co-held programmes with other foundations.
• Developing community partnerships based on the needs and priorities of the young people we are here to serve - including charities, local businesses, and local authorities.
• Understanding the landscape of youth-led change and social justice work, identifying gaps in support and guiding our investment to help fill them, both at the national and local level.
• Monitoring and communicating the impact of our work with external audiences.
• Ensuring our work is grounded in safeguarding practices that minimise harm and uphold our commitment to care, equity and justice.

Success in this role looks like:

· A stronger Blagrave presence and impact at a local level.

· Growing networks of trust and solidarity across youth-led social justice movements, nationally and locally.

· Greater capacity, visibility, and long-term sustainability for youth-led organisations.

· Strengthened support for collective action and systems change.

· Young people and communities feeling ownership of, and connection to, the work.

We're looking for a Head of Fundraising with a focus on Trusts and Foundations to help take our income generation to the next level. The person in this role will lead and grow our income from major trusts and foundations, overseeing our existing portfolio while actively developing new, strategic opportunities.

This is a key leadership role in a small but ambitious fundraising team, with a focus on securing large-scale, multi-year grants. You'll write compelling bids and proposals, steward relationships with funders and senior stakeholders, and work closely with colleagues across the organisation to shape exciting, fundable projects.

You’ll line manage our Trusts and Reporting Officer and help create a clear, sustainable pathway for future growth – with a particular emphasis on building our capacity to operate at a medium-sized charity level.

You’ll report to the Director of Fundraising and play a vital part in a team that fuels the mission and vision of XLP.

Monitoring and Evaluation Officer

The Duke of Edinburgh's International Award Foundation

Remote

£27,000 per year

Full-time

Permanent

This job is closed.

Job description

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

This is an exciting opportunity to work with one of the world’s most respected youth charities, building
and deepening relationships with an established, high-level network of generous and engaged donors
who are passionate about our mission. You will help steward their continued support while also
introducing new philanthropists to the life-changing impact of the Award around the world.

Working closely with the Head of World Fellowship and Philanthropy, you will nurture and expand a global donor community, encouraging existing supporters to open their networks, and helping new donors feel part of a mission to empower and invest in young people. Given our work with an international network of supporters, a candidate interested in the international philanthropy space or with direct experience working with global philanthropists would be particularly well suited for this role.

It is envisaged that this role will be an even split between relationship-building and new donor
acquisition. We are fortunate to work with a network of thoughtful, values-driven supporters who are
genuinely engaged in our mission.

Key Responsibilities
Recruitment of donors

• Identify, vet, select and approach suitable donors at all levels, working in close collaboration with the Chair of World Fellowship, and other key ‘introducers’ .
• Promote and grow the Foundation’s Legacy fundraising programme, identifying and planning approaches to prospective legacy donors and supporting approaches to third party introducers.
• Develop and recruit lapsed donors to the World Fellowship.
• Write and submit proposals to donors to secure gifts.

Donor relationships

• Develop and deliver the Foundation’s ‘Fellowship’ programme; meeting the needs of different levels of engagement and promoting progression through different donor levels.
• Develop and maintain a robust framework for management of donor relationships
• Conduct and review due diligence of prospective and existing supporters.
• Undertake any other duties as required to support the successful delivery of Fundraising and Foundation objectives.

Project Management
Lead and prepare publications and relevant communications for all donors and supporters.
Be the Philanthropy team lead for specific events, overseeing the donor journey and financial
targets associated with the event.

Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

· Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.

· Lead the management and maintenance of our property portfolio to the highest standards.

· Oversee landlord compliance and drive continuous improvement.

· Deliver fire and building safety programmes with strategic and operational oversight

· Support organisational goals and property service strategies in partnership with the Director.

· Ensure compliance with regulatory standards, including the Regulator of Social Housing.

· Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

·  

In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.

• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.
•  

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and Supporting Statement. INCLUDE FOR QUICK APPLY ONLY

To find out more and apply please go to the St Mungo’s careers page on our website.  INCLUDE FOR EXTERNAL SITES

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

For external sites

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Workplace

· Great Pay and Other Benefits

 Are you an inspiring, forward thinking leader ready to make a lasting impact on safe homes?

With major investment in our housing stock and a firm commitment to delivering safe, sustainable, and affordable homes, we’re seeking an exceptional Head of Compliance and Building Safety to help shape the future of our property services at St Mungo’s.

Reporting to the Director of Property Services, you will lead on all landlord health and safety compliance across a diverse housing portfolio. From strategy to delivery, you’ll inspire operational excellence, foster collaborative partnerships, and champion continuous improvement in building safety.

The role of Head of Compliance and Building Safety isn’t just about technical expertise, it’s about people. In this role you will drive and support transformational change in the quality, maintenance, and performance of our housing stock, with residents' voices at the heart of what we do.

Key responsibilities include:

• Work with a collaborative leadership style that prioritises meaningful resident engagement and codesign.
• Lead the management and maintenance of our property portfolio to the highest standards.
• Oversee landlord compliance and drive continuous improvement.
• Deliver fire and building safety programmes with strategic and operational oversight
• Support organisational goals and property service strategies in partnership with the Director.
• Ensure compliance with regulatory standards, including the Regulator of Social Housing.
• Contribute to our Asset Management Strategy, with a focus on safety, sustainability, and growth.

In this role you will be work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for a collaborative leader, with a passion for safe homes and meaningful resident engagement. If you can bring expert leadership in landlord compliance, including fire and building safety, with a focus on high performance, value for money, and a customer focused culture, we encourage you to apply. You should demonstrate the below:

• Proven success delivering fire and building safety remedial programmes.
• Experience in financial planning and budget management.  
• Sharp attention to detail and a commitment to client safety.
• Experience in leading large functional teams with a leadership style that empowers managers to deliver effective results.
• Demonstrated ability to engage clients, residents and customers to improve services.
• Deep knowledge of compliance asset management, legislation, and performance assessment.
• Excellent communication skills with abilities to present information to senior teams.
• Strong negotiation skills with experience building strategic partnerships.
• Relevant industry based qualifications or equivalent experience.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 21 July 2025

Interview and assessments on: 29 and 31 July 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

We’re growing our passionate and ambitious Fundraising team and looking for two Corporate Partnership Managers to help us make a difference to even more families who need our support. 

These are exciting roles at the heart of our growth strategy and designed to build and deliver a powerful corporate partnerships programme that will generate vital income and create meaningful, lasting relationships with businesses across the UK who align with our values. 

The role

As a Corporate Partnerships Manager, you’ll proactively lead the way in securing high-value corporate support. You’ll identify and engage prospective corporate partners, create compelling proposals, deliver inspiring pitches and then manage long-term partnerships that deliver both income and impact. 

This is a great opportunity for someone who thrives in new business development and who can spot the potential for partnership across all sectors from sponsorships and strategic giving to employee fundraising and volunteering. 

You’ll be a key player in shaping our corporate fundraising approach, working closely with colleagues across Fundraising, Programmes, and Communications to create partnerships that are exciting, innovative, and mission aligned. 

About you  

We’re looking for someone with: 

• Proven experience in corporate fundraising, sales, or business development, particularly in securing five- to six-figure multiyear partnerships. 

• Excellent communication skills and confident in creating high-quality proposals and delivering persuasive pitches to senior stakeholders. 

• A natural relationship-builder, with a track record of opening doors and maintaining strong, productive partnerships. 

• A creative and strategic thinker who can identify new opportunities, meet ambitious targets, and bring fresh ideas to the table. 

A genuine passion for our mission and the drive to grow support for families raising disabled or seriously ill children. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Closing date: 1 August 2025
Interview dates: 20 August 2025

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Date: 5 August 

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Interim Head of Finance & Operations

Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.

We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.

About the Role

Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.

You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.

The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.

You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.

Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.

This is an interim role to cover a period of maternity leave.

Main responsibilities and accountabilities

· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people. 

· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.

· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.

· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.

· Produce financial reports for various stakeholders, as well as leading on financial modelling.

· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis. 

· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)

· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)

· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity. 

· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets. 

· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.

· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings. 

· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise. 

· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.

· Management of organisational governance and compliance activities, including policy management.

· Oversee and manage the organisation’s risk management register and process, with input from SMT.

· Oversee reviews and renewals of all insurance policies that affect the organisation.

· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.

· Ensure any changes to processes and procedures across the function are clearly documented.

Person Specification

Essential skills and experience

•  Belief and commitment to Career Ready’s mission and values
• Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
• Significant experience in producing management and financial accounts
• Skilled in financial reporting and producing VAT returns
• Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
• Experience in budgeting to support strategic decision making.
• Financial dexterity and strong analytical skills.
• Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
• Excellent organisational and prioritising skills and ability to work independently and with autonomy
• Strong starter finisher with ability to lead and drive projects
• Knowledge of charity governance and compliance requirements
• Ability to build excellent relationships and have effective engagement with stakeholders
• Good communication skills and ability to communicate financial concepts to non-finance staff
• Attention to detail
• Ability to present financial information to various audiences
• Ability to maintain confidentiality and sensitivity of financial information
• Ability to work in a fast-paced environment
• Ability to cope with competing demands to deadlines
• Honest and dependable

Desirable skills and experience

• Experience of leading a team, strong team building skills
• Line management experience
• Experience of using MS Planner or other project management tools
• Genuine interest in the work done by the Charity
• Experience of using a CRM (Salesforce)
• Degree in financial management or accounting

Full details are provided in the candidate pack

Salary and Benefits

Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)

28-35 hours per week.  Career Ready is committed to supporting condensed/flexible working patterns.

Permanent and remote.  Travel to London required on an occasional basis

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution.

· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays

· Cycle to Work Scheme

· Access to both our Reward Gateway Portal and an Employee Assistance Programme.

· Flexible working

· Work from home allowance and paid travel expenses.

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check. 

Timetable

Applications close at 9am on Monday 21 July 2025 

Please note that the closing date may be brought forward if we receive strong applications.

This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.

About WA-UK

The Welfare Association (WA-UK) is a UK registered charity supporting transformative development projects and humanitarian relief interventions to empower and benefit Palestinian communities in the West Bank, Gaza and the refugee camps in Lebanon.  WA-UK partners with Taawon and its network of local Palestinian organisations and international actors operating in the region.  WA-UK projects in the sectors of health, education and development are the outcome of a locally led needs assessment exercise and are designed in consultation with its partners and implemented by local actors.

WA-UK is governed by a Board of Trustees.

Job purpose: We are seeking a motivated, experienced Communications, Community Development and Support Officer to join a dynamic team to deliver WA-UK’s objectives. 

The appointee will develop and manage WA-UK’s Communication & Community Development strategy in coordination with the Fundraising Officer, the Programmes Officer, and in partnership with Taawon.  We’re looking for a team player who will devise communication strategies and produce content that informs and inspires multiple audiences including supporters, donors and other stakeholders.  You will set outreach targets, play an integral role in advancing campaigns – off-line and on-line – to advance the objectives of the charity and actively manage the website.  The post-holder will also provide administrative support and ensure the smooth running of the office

Duties & Key Responsibilities

Communications, outreach and community engagement

Guided by WA-UK’s objectives and strategic priorities and working in collaboration with its key partners:

· develop and lead on implementing WA-UK’s communication and community development strategy;

· produce content that informs and generates knowledge for the benefit of multiple audiences including supporters, donors and stakeholders; and utilise different mediums through which to disseminate that content;

· set outreach targets and grow and diversify the charity’s audience;

· devise and manage campaigns (offline and online) to advance WAUK’s objectives;

· regularly update website content (including quarterly e-news), WAUK Facebook page, X, Instagram profiles, LinkedIn;

· liaise with Taawon to coordinate messaging and appeals as and when necessary;

· maintain and update mailing lists;

· with the fundraising officer, promote the charity’s public profile (directly and indirectly) including through participation in multiple fora and with other stakeholders, charities, NGOs operating in the humanitarian space;

· promote opportunities for grassroots initiatives to engage with WA-UK.

Support and reporting

The appointee will:

· provide support to the programme officer and fundraising officer as and when needed

· provide the board with regular updates on the implementation of the communications and community engagement strategy

· contribute to the production of reports issued by and for the board including the annual report.

Administration

The appointee will be responsible for:

· basic book-keeping;

· monitoring and processing donations (digital and postal), responding to donors and updating databases;

· answering calls & inquiries including by email and post;

· general office admin tasks such as filing, maintaining office supplies.

Person Specification

Qualifications

We seek an appointee with strong literacy, numeracy, and analytical skills, backed by critical

thinking, problem-solving, and effective communication skills, demonstrated through relevant

qualifications or experience.  You will be a team player who is proactive, driven and ambitious to excel with good attention to detail. 

Essential experience

· a track record as a communications officer in the development sector.

· experience conducting research and drafting content on development related matters for a diverse audience.  

· experience creating digital content – written and visual – for different purposes such as appeals and news items.

· a successful record of working in a team including with partners based overseas.  

· proven ability in developing professional networks, partnerships, and external representation.

Essential knowledge and skills

• excellent team-working skills.

• excellent drafting skills and an ability to convey key messages clearly and concisely.   

• excellent communication and reporting skills. 

• advanced computer skills in MS Office, especially Excel and Word.

• attention to detail, organisational and problem-solving skills, and the ability to work independently and under pressure.

• excellent numeracy skills.

Personal qualities and competencies

• strong interpersonal skills.

• be driven, proactive, focussed, and able to spot and create opportunities.

• strong organisation/planning skills and ability to plan and deliver against targets

• strong time management skills and ability to prioritise, multi-task and work under pressure.

• ability to deal with information confidentially and respond with sensitivity.

• ability to resolve differences and negotiate to accommodate difference.

· Arabic language skills

Personal attributes and other requirements

· ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

· commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

· commitment to anti-discriminatory practice and equal opportunities.

· ability to apply awareness of diversity issues to all areas of work.

· able to work flexibly in emergencies and meet deadlines.

· a commitment to WA-UK’s vision, mission and values and a passion for empowering Palestinians.

· commitment to abide by organisational policies, codes of conduct and practices.

· commitment to treat with confidentiality any data or sensitive information about individuals, organisations, clients, and employees at WA-UK.

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Trust and Foundation income is a cornerstone of Acorns’ fundraising strategy. Income is primarily unrestricted and multi-year – a reflection of the strong, long-standing relationships Acorns have built with funders. With a mix of small templated applications and large bespoke bids, trusts work is underpinned by thoughtful stewardship and a collaborative, well-resourced approach across teams.

We’re looking for an experienced Trusts fundraiser to provide maternity cover and hit the ground running. You’ll take on a robust pipeline and inherit relationships from a portfolio that includes multi-year partnerships with major funders such as Children in Need and John Martins. 

Working closely with a highly experienced and supportive peer, you’ll enjoy a shared, balanced portfolio and the space to focus on great fundraising. With a responsive Data team, access to strong stories, and excellent internal buy-in, this is a rare chance to build on solid foundations and deliver high-impact work. We’re looking for someone with a proven track record in writing successful 5- and 6-figure bids, excellent storytelling skills, and confidence in translating data into compelling narratives.

As Fundraising Manager – Trusts and Foundations, you will:

• Take on a well-established portfolio of trusts and foundations with a combined value of c.£850K, delivering a mix of templated and bespoke applications
• Collaborate closely with a peer Trusts Manager, sharing responsibility for monthly submissions and stewardship
• Maintain and build relationships with existing funders, ensuring excellent reporting and donor care
• Work cross-functionally with the Data, Marcomms, Finance, and Care teams to develop strong cases for support
• Support joint cultivation and engagement events alongside the Philanthropy team

Ideal skills and experience:

• A strong track record of securing 5- and 6-figure grants from trusts and foundations, including multi-year funding
• Excellent written communication skills with the ability to tailor messaging across formats and word counts
• Comfortable managing and interpreting impact data, financial information, and project detail
• Highly organised and efficient, able to manage a busy workload with autonomy
• Collaborative and supportive team player with a donor-centred approach

Benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Digital Communications & Marketing Officer 

Reporting to: Digital Communications & Marketing Lead

Salary: £31,768 - £34,500

Hours: 35 hours a week

Contract: Full-Time

Location:   London (Hybrid Working), Women for Women International Head Office, London UK

(Coming into the office at least once or twice a week, dependent on work commitments)

Closing date for applications is Tuesday, 22nd July 2025, 23:59

About the role

Do you believe in the power of storytelling and digital content to spark change and inspire action? If so, Women for Women International wants to hear from you. This is not just another digital role—it’s your opportunity to help women survivors of war rebuild their lives.

This is an exciting time to join our Marketing and Communications team as we expand our reach and deepen engagement across digital platforms.

As our Digital Communications & Marketing Officer, you’ll play a key role in shaping our online presence. From crafting compelling social media content to building email campaigns and updating our website, you’ll ensure our message is heard and felt by audiences around the world.

You will collaborate across teams and globally, working closely with colleagues in our UK, US and German Country Support Offices and Global Communications network.

What We Are Looking For

 We’re looking for someone creative, proactive, and genuinely excited by digital communications. Ideally, you’ll have:

• A strong knowledge of social media trends and passion for creating engaging content. Proven experience of managing social media channels.
• Passion for digital communications and social media platforms stays up to date on newest trends and is excited about finding new creative ways of communicating.
• Image and video editing and graphic creation (Photoshop, Canva or similar).
• The ability to write clear, compelling copy tailored to different audiences.
• Confidence juggling multiple projects and deadlines.
• Using an email marketing system (WfWI-UK currently uses Marketing Cloud)
• Working with a website content management system (creating webpages)
• An analytical mindset—able to use performance data to refine content and campaigns.

Above all, you’ll be a team player who’s motivated to build relationships and contribute to a mission-driven organisation.

Why Join Us?

At Women for Women International - UK, you will find more than just a job. You will join a passionate team committed to creating meaningful change in the lives of the women we serve. We champion collaboration, integrity, inclusion. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Background

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of women for women, visit our website and social media - Women for Women International - UK

Please note Women for Women International - UK do not sponsor potential candidates.

If you will need reasonable adjustments for the application process, please contact HR via the UK Recruitment email address, on our recruitment page on our Women for Women International UK website.

How to apply

Click on the 'Apply via website' button below to apply online.

You will have an opportunity to attend a Q&A with the Digital Fundraising & Marketing Lead on Thursday, 17th July 2025, 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on 30th and 31st July 2025 and will be online. 

2nd Interview will be on 6th August 2025 and will be in person at our Head office London.

These dates cannot be changed, so if applying, please hold them in your diary.

We are delighted to be supporting a UK-based charity committed to tackling health inequalities. They are currently seeking an Interim Head of Digital Media and Communications to lead their strategic communications work for a 3-month period. This is a part-time role (28 hours per week), based in London with hybrid working available.

This is a fantastic opportunity for a communications leader with a passion for social justice to shape high-impact digital engagement, media relations, and advocacy campaigns.

Key Responsibilities for this role include:

• Developing and delivering a digital media and communications strategy that amplifies the charity's voice and mission.
• Leading media engagement, including press relations, crisis communications, and public affairs.
• Overseeing digital content creation and brand management to ensure consistent, compelling messaging.
• Designing advocacy campaigns that mobilise public support and influence policy.
• Building strong external relationships across sectors, including with funded partners and stakeholders.

To be considered for this position, you should possess:

• Proven experience in strategic communications, media relations, and digital engagement.
• Strong understanding of equity, diversity, and inclusion, particularly in relation to health.
• Ability to translate complex issues into clear, persuasive messaging for diverse audiences.
• Experience managing teams, contractors, and working with senior leadership.
• Excellent stakeholder engagement and relationship-building skills.

If you're a confident communicator with a strategic mindset and a commitment to driving change, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.