Head Of Supporter Engagement Jobs in London, Greater London
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact us.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups. You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. OTE £40,000.
-
Full-time.
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in the London region.
-
Home based with some travel to schools and colleges in London, Essex and Suffolk.
-
Start date: no later than w/c 2nd September 2024. .
-
To discuss any details about the role before applying, please contact Mhairi (details on our website)
-
We can only consider candidates who have the right to work in the UK.
Application process
-
Deadline: 10:00AM (BST) on Monday 1st July 2024.
-
Stage 1: Application form (~1 hour) ✍️
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
iii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
-
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
-
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 8th July 2024.
-
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
-
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
About the role
As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.
From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.
You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions.
Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team.
You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices.
This role is a 12 month fixed-term contract.
About you
A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.
You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Wednesday 26 and Thursday 27 June 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
£41,200 (pro-rata) + 6% pension contribution
21 hours per week
Supported by our CEO, you'll be working with an ambitious and caring organisation that works hard to support refugees, asylum seekers and migrants. As a relatively small organisation we can be creative and nimble and always strive to work collaboratively. We are looking for a dedicated and passionate individual who can embed our new People strategy, taking our HR function to the next level.
For more information, please refer to the job pack. To apply, please complete our online application form which you can find on our website.
Deadline: 9am 24th June 2024
Interviews: Week commencing 1st July 2024
The client requests no contact from agencies or media sales.
LMK (Let Me Know)
Programme Coordinator
-
20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant
-
£30,000 p.a. (pro-rated)
-
Working from home, with occasional travel to London
-
Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.
Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery.
Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy.
Key responsibilities:
-
Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
-
Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
-
Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
-
Ensure LMK leaders have the information and resources required to deliver their workshop.
-
Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
-
Work with our Head of Fundraising to track workshop delivery against funder commitments.
-
Keep the CRM system data up to date in a timely way.
-
Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested.
-
Share Leader evaluation feedback from workshops with Leaders.
-
Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
-
Support the Programme Manager to organise LMK Leader Huddles and training events.
-
Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
-
At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
-
Excellent communication and interpersonal skills, with an excellent track record of customer service.
-
Proven ability to work well within a team.
-
Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
-
Excellent organisational skills, with a keen attention to detail.
-
Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.
-
Excellent IT skills across core MS/Google packages, ideally with experience of CRM use
Safeguarding
This post is subject to a basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes.
Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.
You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible.
About you
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.
About us
-
Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
-
Our vision: A future where everyone can achieve their potential within and beyond prison.
-
Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Read more in the attached person specification and job description
Please submit a CV and cover letter outlining how your skills and abilities match those within the person specification and job description
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel
Contract: Full-time for ~six months (July-December 2024), with possibility of extension dependent on funding
Reporting to: Head of Communications and Engagement
Salary: £28,000 p/a
Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme
Summary of role
Reporting to the Head of Communications and Engagement, this role will provide critical support during a busy period, until the end of 2024.
Broad communications and engagement tasks range from content creation, maintaining project plans and records, handling logistics and the creation of communications materials for events, to processing membership applications and assisting with a new youth campaign.
Additionally, the role involves providing occasional executive assistance to the Executive Director and Chief Operating Officer.
A key focus for the organisation during this time will be on the successful delivery of the 2024 Global Summit in the United Arab Emirates (UAE) on 4-5 December. The 2024 Global Summit is a high-profile event involving numerous stakeholders, including senior officials from government, private sector, and civil society organizations worldwide.
This remote position is based in the UK, with occasional travel to Central London and travel to the UAE in early December 2024.
The ideal candidate should be proactive, passionate about project management and communication, quick to learn, and have excellent attention to detail. This opportunity is also a great way to gain experience in communications while focusing on logistics and coordination.
About WeProtect Global Alliance
The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board.
Job description
Overall purpose of role
Key responsibilities include:
1. Broad support to the Communications and Engagement team, including:
-
Helping draft content for the Alliance newsletter, website and social media.
-
Supporting delivery of online webinars and roundtables, managing registrations and following up on enquiries.
-
Completing due diligence checks on new membership applications.
-
Supporting the update of key membership information and presentations.
-
Supporting delivery of a participation roundtable of our members.
-
Supporting delivery of a youth campaign, providing project support and liaison with external stakeholders.
2. Event coordination tasks, including supporting the successful delivery of our 2024 Global Summit:
-
Maintaining events project plans and liaising across teams to ensure tasks, activities and deliverables are captured, up-to-date and accurate.
-
Collating content including delegate information packs, programme content and other collateral, liaising across the team and with Alliance members and external suppliers.
-
Tracking and monitoring enquiries about the Summit and coordinating responses.
-
Ensuring our CRM is kept up to date with accurate contact details and is GDPR compliant.
-
Supporting in setting up of and managing event registration including responding to registration queries, processing registrations, monitor registrations and escalate queries as necessary.
The role will also provide occasional administrative support to the Executive Director and Chief Operating Officer (~10% of the role’s time). This will include supporting diary management, booking travel, taking meeting notes, collating papers and briefs, and assisting with general administrative support on tasks, as required.
If time allows, the role may also be required to support other team projects across the Alliance Secretariat.
Wider organisational responsibilities
-
Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
-
Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
-
Comply with all organisational codes, policies and processes.
-
Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
-
Prepare and deliver reports for SMT members, as necessary.
-
Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
-
Commit to ongoing personal development and learning.
-
Travel locally, nationally and internationally for work events.
-
Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.
Person Specification
Essential skills, experience and knowledge
-
A minimum of two years’ experience working in a similar role.
-
Project administration experience.
-
Strong communications skills, with native English language proficiency.
-
Experience working with detailed project management plans.
-
Excellent drafting and editing skills for a range of formats, including for articles, briefings, and reports, with a keen eye for attention to detail.
-
Strong organisational skills, including ability to work to tight deadlines and prioritise workloads.
-
Strong interpersonal skills, with a friendly and professional demeanour.
-
High attention to detail and accuracy in data entry.
-
Able to work independently and as part of a small team.
-
The right to work in the UK.
Desirable skills, experience and knowledge
-
Prior event organisation experience.
-
Prior experience of working with newsletter programmes, content management systems such as WordPress as well as design programmes such as Canva or Adobe Express/InDesign.
-
Fluency in another language.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
-
Empowerment – collaboration, innovation, challenge
-
Accountability – responsibility, delivery, safeguarding
-
Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
Are you a talented campaigns and media specialist keen to develop high impact campaigns that amplify and maximise the voice of an organisation that has a big impact on the lives of people who need advice?
Charity People is delighted to be partnering with AdviceUK at a time of investment within their team, and is leading on the recruitment of a Media and Campaigns Manager to join their talented, flexible and welcoming team.
Reporting to the Head of Policy and Public Affairs, as Media and Campaigns Manager you will create campaigns, partnerships and content that have innovation at their heart and support the organisation's advocacy goals. You'll work in close collaboration with the Marketing Communications team to grow reach and engagement across communication channels, delivering campaigns that mobilise support and leverage media opportunities.
Salary: £30,961 plus Regional Weighting (£4,454 in London). All staff also receive £600 per year work from home allowance.
Contract: Permanent position, 35 hours per week with part time (four days/28 hours) and job share options considered
Location: Remote home based role with a small amount of office time four days per year to staff days, plus some travel for meetings as and when required for your role. This is a national role and we encourage applicants from across the UK to apply.
Benefits include: 20 days of annual leave, increasing by a day each year (to a maximum of 5 additional days) plus 3 days leave between Christmas and New Year, home working allowance, 6% pension contribution plan, two days volunteering days per year, season ticket and bicycle loan scheme
Key responsibilities within this role will be as follows:
- Develop and implement effective campaigns to raise awareness and drive action on priority issues for AdviceUK, including the effective delivery and evaluation of the #AdviceSaves campaign that includes Advice Week
- Work with the Marketing and Communication Manager to build engagement with members in support of campaigns and advocacy work, including developing social media strategies
- Alongside Policy and Public Affairs colleagues, deliver high-quality communications products including media articles, reports, blogs, presentations, web and social media content that communicate complex messages clearly and effectively to stakeholders
- Manage media and campaign areas of the website, creating regular, engaging and evidence-based content
- Devise and deliver a media strategy to secure coverage which advances AdviceUK's strategic objectives and ensures a diverse and inclusive approach
- Identify and produce engaging stories for a wide range of national, sector and local media across England, Wales and Scotland, and work with colleagues internally to communicate this content across channels
- Use a range of material to support this media communications activity including press releases, website content, video, animation, graphics, case studies and media briefings
- Work with Policy and Public Affairs colleagues to ensure effective communication of policy positions in responses to the media, opinion pieces and features and briefings for journalists
- Develop constructive relationships with journalists across the national and sector media, working with them to place proactive stories and briefing them on latest AdviceUK activity
- Support reputation management for AdviceUK and develop and maintain public position statements for key issues, advising and supporting AdviceUK staff where appropriate
We'd love to hear from individuals with the following skills and experience:
- Previous experience within a media and campaigning role
- Ability to create multi-channel integrated campaigns with a strong eye for developing content that supports calls for action
- Experience of delivering media strategies that deliver news and features coverage
- Ideally some understanding of the social welfare advice sector
- Well-developed stakeholder relationship management experience, including of nurturing positive relationships with journalists, and of working in partnership to deliver joint campaigns
- Experience of media communication planning, monitoring and evaluations in order to support decision making and improve engagement and impact
- Experience and expertise in translating evidence, data and research into compelling media-friendly content for a range of channels
Closing date for applications: Midnight on Sunday 23rd June
Interview date: week commencing 1st July. Interviews will be held in person at AdviceUK's London office with travel costs reimbursed
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Job Title: Institutional Funding Manager
Company: Self Help Africa
Team: Programme Funding
Location: Remote - home based (UK or Ireland) with occasional travel to London/Dublin/country offices.
Contract Type: Permanent
Hours: Full time 37.5 hours per week Monday - Friday
Reports to: Interim Head of Programme Funding
Salary: £36,000-39,000 annual salary, depending on experience
Organisation overview:
Self Help Africa is an international NGO dedicated to the vision of Sustainable livelihoods and healthy lives for all in a changing climate. Headquartered in Ireland, with offices in the UK, the US, Brazil, Bangladesh, Burkina Faso, Ethiopia, the Gambia, the Democratic Republic of Congo, Ethiopia, Kenya, Malawi, Mozambique, Nigeria, Uganda, Senegal, and Zambia. SHA creates scalable and sustainable solutions to eradicating long-term poverty through knowledge transfer, investment, and market linkages.
SHA is currently implementing a portfolio of approximately 80 projects in 16 countries, funded by a variety of institutional and private donors including the European Union, Irish Aid and USAID.
Job Purpose:
The Institutional Funding Manager will play an important role in SHA’s institutional income generation activities. Working closely with assigned country teams, the post-holder will support pipeline development, lead the development and writing of high-quality bids, donor engagement, and positioning for contract and grant opportunities. Excellent written and verbal communication skills are critical for this role.
French and/or Portuguese language skills are desirable.
The role is open to candidates with the right to work in the UK or Ireland.
You may see similar roles advertised as: Proposal/Bid Writer/Manager, Fundraiser, Resource Mobilisation Lead, Strategic Relationship Manager/ Business Development Manager, Programme Funding Manager.
Key Responsibilities:
Proposal development
- Identify, research and advise on new funding opportunities.
- Coordinate proposal development for assigned countries/donors and cross-organisational teams to respond to funding opportunities.
- Contribute to meeting departmental financial and non-financial (volume and quality of proposals) targets.
- Develop and oversee proposal development timetable; coordinate inputs; write and edit content; provide quality assurance on fit with donor priorities; ensure compliance with internal review and approval procedures; ensure timely submission; and follow up with donors for feedback.
- Facilitate proposal consultation meetings, prepare summary presentations and develop meeting notes.
- Work closely with colleagues in the Programmes Department, who lead project design, to contribute to the assessment, research and design of projects for specific donor funding opportunities.
- Lead tracking of funding opportunities including monitoring funding databases, liaising with donor staff and colleagues on progress of applications or potential funding opportunities.
- Work closely with Programmes Department colleagues to support and/or lead contract negotiation with institutional donors.
Donor Strategy Alignment, Engagement and Relationship Management
- Support donor strategy to maximise relationships and funding from donors through: meeting donors and cultivating contacts; creating and maintaining strategic account plans; liaising with colleagues across the organisation to coordinate donor meetings and briefings; and writing capacity statements/quality statements for specific donors.
- Maintain up-to-date information on donor priorities, strategies, regulations and activities pertaining to SHA’s strategic plan.
- Ensure relevant staff including senior management and Country Directors are briefed on donor activities, through the preparation of briefing notes and maintaining up-to-date information on our management information system.
- Provide advice to Programme Department colleagues on donor policies and priorities, in order to support overall donor strategies.
- Maintain and report on donor relationship and income pipelines on a periodic basis.
- Manage relationships with assigned funders to build effective long-term partnerships.
Programme Funding Team and Miscellaneous
- Work with colleagues within the Programme Funding Team, and across the organisation, to improve the standard of proposal and report writing and donor relationships, and ensure funding opportunities and contracts are managed according to donor requirements.
- Coordinate the timely review of grant agreements to signature
- Add and maintain opportunities, donor records, files and time records in the organisation’s management information system.
- Provide capacity development and training in programme funding and bid writing to colleagues.
- Contribute to Programme Funding Team reporting.
- Represent the organisation in donor funding-related groups and networks.
- Keep up-to-date on relevant areas of the development sector.
Key Relationships:
Internal
- Interim Head of Programme Funding (Line Manager)
- Business Development Manager (Institutional Funding) x 1, Programme Manager x 1, and Trust and Foundations Coordinator (Colleagues)
- Global Programmes Department staff (Colleagues)
- Country Directors and Heads of Programmes (Liaison)
- Global and Country Office Finance & Admin staff (Liaison)
External
- Donor staff
- Partners (NGOs, private sector, academic institutions)
Knowledge, Experience & other Requirements
Essential
- Minimum of three years’ experience in roles which included programme funding.
- Excellent written skills, and the ability to creatively turn complex project and/or organisational information into compelling proposals.
- Evidence of success in developing proposals and securing funding from institutional donors (e.g. USAID, EU, GIZ, UN, FCDO).
- Ability to form good working relationships and to coordinate with colleagues across the organisation and with partners in multiple locations.
- Administrative skills such organising and maintaining records, files, and databases
- Experience of building and maintaining excellent relationships with institutional donors and partners.
- Self-motivated, proactive and driven individual, with experience of managing and prioritising own workload, meeting tight deadlines and working under pressure.
- Strong and creative oral presentation skills and experience.
- Strong numeracy and analytical ability, with ability to understand complex budgets and an eye for detail.
- Ability and willingness to travel when required
Desirable
- Ability to speak/understand French or Portuguese and to write funding proposals in French/Portuguese.
- Experience and/or knowledge of agricultural development.
- Experience in coordinating, review and negotiate grant agreements with donors.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Domestic Abuse Survivor Advocate to support survivors who are impacted by domestic abuse. You will work closely with victims of domestic abuse from the point of referral, to provide high quality, independent advocacy and support. Refuge will be working with survivors of abuse whose perpetrator will be supported by Domestic Violence Intervention Project, run by Richmond Fellowship.
The client requests no contact from agencies or media sales.
Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!
What You'll Do:
As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:
- Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
- Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
- Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
- Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.
Work Environment:
- Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
- Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).
Key Events:
- Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
- Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
- Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.
Additional Responsibilities:
- Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.
Why This Role Is Special:
This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!
Ready to join our journey? Apply now and let’s make a difference together!
To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.
Interviews will be held w/c 8th July over Zoom.
The client requests no contact from agencies or media sales.
What is the University for the Creative Arts Students’ Union?
Are you passionate about supporting and enhancing the student experience in a creative and dynamic environment? The University for the Creative Arts Students' Union (UCASU) might be the perfect place for you. As an independent organisation from the University for the Creative Arts, we are dedicated to representing and advocating for the diverse community of students at the university. Our mission is to ensure that every student's voice is heard and their university life is enriched through a wide range of activities, services, and opportunities.
At UCASU, we believe in the power of creativity and collaboration. Our team works tirelessly to create an inspiring and supportive environment where students can thrive both academically and personally. From organising cultural and social events to providing essential welfare support, we are committed to making a positive impact on the student experience. Our initiatives not only enhance the campus atmosphere but also foster a strong sense of community and belonging among students.
Working at UCASU offers a unique opportunity to be part of a forward-thinking and innovative organisation. You will be joining a team of dedicated professionals who are passionate about student engagement and development. Our workplace culture is one of inclusivity, creativity, and continuous improvement, making it an ideal environment for individuals who are enthusiastic about making a difference. If you are looking for a role where you can contribute to the growth and success of students at one of the UK's leading creative arts universities, UCASU is the place for you.
Why Work Here?
Right now at UCASU, we are going through a process of transformation. Since September 2023 a Change Director has been working to develop and implement a turnaround plan overseen by a Turnaround Board. Following an increased funding arrangement for the Students’ Union with the University from £420,000 to £581,000 for the 2024/25 financial year (one of the few Students’ Unions in the country to receive a significant block grant rise this year), we are now opening recruitment for several positions to put in place the staffing structure we need to be able to deliver for students. We are currently undertaking a commercial review through Greenhouse Consultancy and Nina & Co as well as strategic research by Alterline that will lead to a new Strategy for the Students’ Union, and a clear direction for how to deliver commercial services.
This is a really exciting time to join UCASU. You will be part of a new structure, shaping a new way of doing things, putting together a new strategy and being part of a brand new culture. Get involved!
Job Purpose
This position has a pivotal role in ensuring the financial sustainability and operational excellence of the Students' Union. This role will drive the strategic direction of financial, HR, and operational functions. Proactively identify opportunities for improvement, streamline processes, and implement data-driven solutions to enhance the efficiency and effectiveness of the organisation. Collaborating closely with the CEO and the Director of Commercial and Operations, as well as other staff to align the Union's financial, operational, and commercial strategies with its overall mission and goals.
This role will:
-
Provide strategic leadership and oversight of the Union's financial, HR, and operational functions
-
Ensure robust financial controls, accurate reporting, and compliance with relevant regulations.
-
Drive continuous improvement in operational processes and systems.
For a more detail job description, please head to the application link.
Closing date for applications: Monday 24th June, 9am
Interviews: Monday 15th July (remote)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to work at the interface of research, farming and policy working as part of the GFM team to support the development of the GFM framework and its application on farm, in the food supply chain, for education and learning, policy and finance.
Reporting to the Head of Research of the SFT, you will join the GFM team responsible for a wide range of trials, in the UK and internationally. These include Defra Elms pilots, farm cluster groups, supply chain trials, and international trials delivered as partners of Regen10. Our trials test the application of the framework and the use of the GFM by other stakeholders.
You will work collaboratively with the trials team managers supporting the design, evaluation and timely delivery of trials. You will lead the quantitative and qualitative analysis of results and the design and reporting of feedback from participants, working with project partners, our trials team, and the wider SFT team to achieve and communicate outcomes. You will provide technical support to the team for the current GFM assessment and work with them and other project partners on the continuing development of sustainability assessments and data collection methodologies for application nationally and internationally.
The postholder will also have the opportunity to contribute to related work on the conceptual development and application of the framework in different contexts.
Key Responsibilities
- Support the team of trials managers responsible for a wide range of GFM trials, in the UK and internationally.
- Lead on the quantitative and qualitative analysis and interpretation of results and the design and reporting of feedbacfrom participants.
- Support the reporting and communication of results, leading the writing of key reports for stakeholders as needed.
- Contribute to the development and delivery of assessments used for the trials nationally and internationally - providing technical support including around data management, cleaning and extraction.
- Support the design and facilitation of workshops for trial farmers and farm advisors.
- Support the team to deliver their trials and meet trial deadlines, whilst sharing best practice and learnings across the team to build on the skills and strengths of the team across all trials.
- Contribute to GFM framework development and its application beyond the trials.
- Support the development of learning resources to explain farm sustainability and sustainability assessments to farmers using the GFM framework.
- Contribute to peer reviewed journal article(s) on the value of framework for building farm advisor / farmer knowledge and support for farm sustainability, and on adding a state-of-the-system approach to certification assessments.
- Work with project partners, our trials team, and the wider Global Farm Metric team to achieve and communicate our GFM mission and outcomes.
Relationships:
- Contribute to discussion and review of metrics and GFM team outputs and planning.
- Attend internal meetings on-line and in-person to share and discuss progress.
- Engage with external organisations as required to support and promote the GFM and the trials.
- Attend external meetings and events to present work as required (mainly in the UK, potentially EU)
- Work with the wider GFM and SFT team to support related work when needed.
- Engage with our externals partners and consultants to identify potential for collaboration and avoid duplication in related areas of work.
- Engage with the Regen10 Frameworks Hub team and contribute to discussions, planning and reports.
Specifically, we are looking for candidates who have experience with and can demonstrate the following:
- Masters level qualification (or degree level with 2-3 years relevant workplace experience) in a subject area related to food and farming
- Good knowledge and practical experience of UK farming and farm sustainability.
- Strong quantitative and qualitative data analysis skills.
- Experience in developing, delivering, or researching farm sustainability assessments including knowledge of LCA and similar impact assessment approaches.
- Competence in the use of Excel and other packages to collect, manage, analyse and interpret quantitative and qualitative data.
- Ability to create simple coding for data management, analysis and display an advantage
- Experience of delivering high quality, robust reports and written materials for different audiences
- Experience of engagement with farmers and/or farm advisors (desirable).
- Experience of contributing to peer reviewed publication (desirable).
- Excellent verbal and written communication skills.
- Ability to manage a diverse workload in a fast-paced project delivery setting.
- Self-motivated and capable of working independently, planning and managing workloads and meeting deadlines
- Ability and willingness to work within teams collaboratively to deliver outputs.
- Personal commitment to driving the transition towards more resilient and sustainable farming systems, with and an understanding of the needs and concerns of the farming community.
Location: Remote/home working in the UK, but some travel within the UK (office Bristol, London) and potentially the EU for meetings and events.
The client requests no contact from agencies or media sales.
About you
The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.
The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.
About the role
This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.
With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.
Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.
Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required
This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm on Friday 28 June 2024.
First interviews will be held on the Monday 8 July. This will be a two-stage interview process.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues
Salary (pro rata for part time): £33,000 per annum
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Monday 24th June 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need. If you have at least one year’s experience as a debt adviser, passionate about supporting individuals and families in need, and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework. You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
Main duties and responsibilities
-
Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework
-
Commit to complete ongoing training/development as requested by the charity
-
Provide generalist advice in benefits, income maximisation and housing as required
-
Complete Debt Relief Orders on behalf of clients
-
Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly
-
Provide a clear plan of action and follow-up on actions relating to cases as appropriate
-
Follow-up on actions relating to cases as appropriate
-
Identify and escalate serious problems, including safeguarding, appropriately
-
Ability to work to own initiative within a team environment.
-
Work closely with service colleagues and wider CAML team
-
Support clients in CAML offices and outreach venues
Monitoring Quality and Case Recording
-
Ensure all client engagement and support is comprehensively and accurately recorded
-
Review your work, and monitor quality standards, as per the Citizens Advice quality framework
-
Ensure data protections regulations are adhere and office procedures followed
-
Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.
Other Duties and Responsibilities
-
With wider charity team and other organisations, ensure clients are supported with related advice issues
-
Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
-
Assist and contribute to the charity’s communications, research and campaigns work
-
Maintain positive working relations with our stakeholders
-
Professionally represent Citizens Advice Merton and Lambeth
-
Other duties as requested by your line manager, senior manager and Chief Executive
Professional Development
-
All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).
Person Specification
-
Generalist Adviser certificate (Citizens Advice or equivalent) – Essential
-
Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential
-
Ability and willingness to comply with Citizens Advice quality standards
-
Experience of using client management databases (we use Casebook) - Desirable
-
Ability to prioritise work, meet deadlines and manage caseload - Essential
-
IT competency and experience - Essential
-
Ability and willingness to work as a team - Essential
-
Understanding of and commitment to the aims and principles of Citizens Advice service - Essential
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Monday 24th June 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
BEO is an independent national Black civil rights and campaigning charity created to dismantle systemic racism in Britain, drive generational change and deliver better lived experiences for Black people across the country. We are ready for a generational shift and will strive tirelessly to dismantle systemic racism and make the UK a better, fairer country for Black people.
We are looking for someone who is passionate about driving forward anti racist change and who has developed similar frameworks. You will have strong EDI, anti-racist and intersectional experience of successfully influencing change to improve the experience of minority groups in an organisation.
This is a great opportunity for a driven and credible advocate of equality, diversity and inclusion, who has an understanding of equality and diversity legislation, HR policies, issues and good practice as well as what it takes to foster an inclusive culture and to play a key role in a highly respected national charity. The successful candidate will have experience of providing strategic operational advice and guidance on EDI to employers at all levels of their organisation. You may be working as a consultant in the space already or be an in-house specialist.
In return we offer flexible working, a generous employee benefits package, a friendly supportive team and the chance to be part of a charity focussed on dismantling systemic racism experienced by Black people in the UK.
The client requests no contact from agencies or media sales.