Head of supporter engagement jobs

Dept: Health
Contract Type: Fixed Term Contract – 01/06/2026
Location: Remote with minimum of one day a week co-location within Cheshire and Merseyside
Hours: Part Time 30 hours M-F
Working Pattern: M-F equal hours
Grade / Salary Band: Band 4 £29,556 - £32,139 (Pro Rata)
Line Manager: Head of Services
Key Contacts: Health
Travel: Occasional on-site work

Benefits

• 25 days holiday plus bank holiday (Pro rata)
• Flexible working
• End of Year shutdown
• Opportunities for Learning & Development

About Standing Together:

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the role:

This role involves working alongside the Regional Lead to review, analyse, and evidence the work done in establishing a coordinated, supportive, and safe environment across Cheshire and Merseyside ICB. You will support the development of an effective evaluation framework that captures the impact of efforts to address domestic abuse and sexual safety issues.

Your work will help build a solid foundation for understanding the progress made in creating safer environments and ensuring that the initiatives are thoroughly documented. Collaboration with key stakeholders will be essential, as you help shape strategies to continue improving safety and support for affected individuals across the region.

Key Duties – What you will be doing:

Main Responsibilities:

• Work with the Health Team to create a theory of change for the Health Domestic Abuse (DA) and Sexual Violence (SV) response.
• Establish an evaluation framework, including the creation of monitoring tools and outcome measures.
• Engage with a wide range of health partners to ensure data is collected in a timely manner, and communicate timeframes and deadlines effectively.
• Collect, collate, analyse, and clean monitoring data, ensuring the data is presented clearly and concisely.
• Prepare and create reports based on monitoring data findings, ensuring distribution to relevant contacts.
• Develop and deliver presentations, workshops, and webinars related to evaluation frameworks and outcomes.
• Project manage work using project management tools to develop project plans and deliverables, monitor progress, and report on outcomes and resource needs. Coordinate input and support from project partners.

About You – Skills & Experience:

• Strong understanding of domestic abuse and sexual safety concerns, particularly within healthcare settings.
• Experience of health systems, structures, and governance.
• An understanding of the theory of change and its application in a domestic abuse/VAWG context.
• Ability to build partnerships and coordinate networks across multidisciplinary teams.
• Excellent organisational skills, with experience in project management and resource development.
• Excellent written and verbal communication skills, including report writing/input and presenting to a range of different audiences.
• Proven experience in research and evaluation, particularly in establishing evaluation frameworks and creating monitoring tools to support this.
• Proven ability to collect, analyse, and interpret complex data to extract, summarise, and act on key findings.
• Proven ability to work independently, be flexible to service demands, and work under pressure to meet deadlines.
• Excellent IT skills (including MS Office and Excel), and familiarity with databases and tools for data collection and monitoring.
• An understanding of and a commitment to Equal Opportunities in employment and in service delivery.

Join Us If...

Join us if you're dedicated to creating safer environments, improving health responses to domestic abuse and sexual violence, and driving meaningful change through data-driven evaluation and collaboration across Cheshire and Merseyside.

Right to Work and DBS Check

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.

Equality, Diversity, and Inclusion

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.

Information

Appointment will be subject to a satisfactory DBS check.

Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page.

Please note that we may close this job advert early if we receive a high volume of applications.

REF-221219

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline:      Friday 9th May, 10pm
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

Dept: Health
Contract Type: Fixed Term Contract 01/06/2026
Location: Remote with minimum of one day a week co-location within Cheshire and Merseyside
Hours: Full Time 35 hours M-F
Working Pattern: M-F equal hours
Grade / Salary Band: Band 4 £29,556 - £32,139
Line Manager: Head of Services
Key Contacts: Health
Travel: Occasional on-site work

Benefits:

• 25 days holiday plus bank holiday
• Flexible working
• End of Year shutdown
• Opportunities for Learning & Development

About Standing Together:

Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.

Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.

Purpose of the role:

The Domestic Abuse (DA) and Sexual Safety Coordinator will be pivotal in fostering a coordinated, supportive, and safe environment across Cheshire and Merseyside Integrated Care Board (ICB). This role is focused on addressing domestic abuse and sexual safety through the development of essential resources, effective governance, and a collaborative community of practice. The post holder will be responsible for creating a comprehensive directory of third-sector services, ensuring compliance with risk management standards, supporting policy development, and facilitating a network for shared learning and mutual support among employees. This role will contribute to a cohesive approach in safeguarding and providing holistic support across the region.

Key Duties – What you will be doing:

Main Responsibilities:

• Mapping and Directory Creation:
• Identify and map third-sector services within Cheshire and Merseyside related to domestic abuse and sexual safety.
• Develop and maintain a comprehensive Directory of Services to provide staff with a clear resource for referrals and support.

Governance and Risk Management:

• Oversee governance processes related to domestic abuse and sexual safety, ensuring adherence to best practices and robust risk management.
• Embed evidence-based practice in DA and sexual safety policies and procedures, integrating these practices within the organisational framework.

Policy Development Support:

• Contribute to the development of a comprehensive DA and sexual safety policy aligned with NHS standards and local requirements.
• Work collaboratively with internal and external stakeholders to draft, review, and implement policies.

Community of Practice Coordination:

• Establish and lead a community of practice to connect employees involved in DA and sexual safety work.
• Facilitate regular meetings, sharing sessions, and training to enhance knowledge, skills, and collaboration amongst employees.
• Develop methods to capture insights and learning from the community to inform future policy and practice.

About You – Skills & Experience:

• Strong understanding of domestic abuse and sexual safety concerns, particularly within healthcare settings.
• Experience of health systems, structures, and governance.
• Proven experience in risk management, governance, and policy development.
• Ability to build partnerships and coordinate networks across multidisciplinary teams.
• Excellent organisational and communication skills, with experience in project management and resource development.
• Proven ability to collect, analyse, and interpret complex data to extract, summarise, and act on key findings.
• Proven ability to work independently, be flexible to service demands, and work under pressure to meet deadlines.
• Excellent IT skills (including MS Office and Excel) and familiarity with databases and tools for data collection and monitoring.
• An understanding of and a commitment to Equal Opportunities in employment and in service delivery.
• An understanding of the theory of change and how this can apply to a domestic abuse/VAWG context.

Join Us If...

Join us if you're passionate about making a real impact on domestic abuse and sexual safety, developing effective policies, and building strong connections to improve services across Cheshire and Merseyside.

Right to Work and DBS Check

Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines.

Equality, Diversity, and Inclusion

At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.

Information

Appointment will be subject to a satisfactory DBS check.

Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page.

Please note that we may close this job advert early if we receive a high volume of applications.

REF-221218

Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.

Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.

The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.

Salary: £46,000-£51,000 per annum depending on experience.

How to apply

Download the application pack from our website which includes a full job description and person specification.

The deadline for applications is 9am on Wednesday 7 May 2025.

1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices

To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.

Completed application forms should be returned to Create with the job title in the subject field).

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.

No agencies / consultancies.

Salary: £46,000

Contract type: Permanent

Location: UK (minimum 2 days a week in our London office for a full time role)

Work pattern: Full-time (flexible options including part time considered)

Reporting to: Chief Impact Officer

Deadline: Midnight Friday 30th May

Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.

Your covering letter should outline:

● Your motivations for applying to Mission 44

● How this role fits into your career plans

● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

About the Role

In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:

● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle

● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners

● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation

We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.

Roles and Responsibilities

Grant Operations (55%)

• Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit. 
• Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
• Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
• Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
• Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
• Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
• Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.

Funder Plus (20%)

• Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
• Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners

Research, Learning and Evaluation (15%)

• Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work. 
• Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
• Work with our Head of  Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation. 
• Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact 
• Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
• Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.

Fundraising and Communications (10%)

• Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
• Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities

About You 

Skills and experience

Essential

• Experience of working with a grantmaking organisation, as a researcher and/or grant-maker 
• Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
• Strong project management skills 
• Experience of using grant management and/or database systems eg Salesforce or other CRM systems
• Experience of managing complex partnerships or contracts
• Proven experience of building and maintaining relationships with a range of internal and external stakeholders
• Proven experience of analysing information to inform your judgement
• Excellent written and verbal communication skills
• Excellent time management skills with the ability to manage multiple projects with competing deadlines

Desirable

• Experience working in the non-profit, education, youth employment or youth sector
• Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
• Understanding of participatory grantmaking models and approaches

Personal Qualities 

• Passionate about supporting and empowering young people to thrive and succeed 
• Flexible and creative; a strategic mind and a proactive self-starter
• Humility, tact, maturity, and a strong personal commitment to learning and improvement
• Possesses cultural sensitivity to work respectfully and effectively in different settings
• Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
• Ability to work independently as part of a global team and being self-motivated

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

Could you be the new Worker Organiser in our team? This 12 month post will lead on worker outreach and organising with onshore and offshore energy workers. Working from our existing contact list, and making new contacts through online and in person outreach, you will be responsible for building links with energy workers and community members and planning interventions. 

Being based in the north east of Scotland will be a significant advantage, and we encourage applications from people based in for example Aberdeenshire, Moray and Highlands. However, this role would also work if you were able to travel there regularly. 

Platform's team has staff at various locations aroudn the UK, including Wales, Scotland and England. We are organised around collective decsion within a flat structure.