Head of supporter experience jobs

We’re looking for a passionate, insight-driven leader to join Willen Hospice as our Head of Fundraising Development — a pivotal role at the heart of our future growth.

Working in close partnership with the Associate Director and an established Fundraising team, you will help drive the next phase of income growth, shaping innovative approaches and unlocking new opportunities across key supporter audiences.

This is a high-impact role with direct accountability for growing our Individual Giving, Legacy, and In-Memory income streams, with a collective target of £2.5 million in 2026/27.

If you’re excited by the opportunity to optimise existing programmes, unlock new opportunities, and drive the transformational growth needed to establish Willen as a market leader in the sector — we’d love to hear from you.

An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.  We are looking for an enthusiastic and dedicated leader to manage programmes and daily operations at our Hereford farm.  Set in the stunning Golden Valley on the Welsh border, Jamie’s Farm Hereford offers young people the chance to take part in real, meaningful farm life in a nurturing and purposeful environment.  You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience, feeling the positive impact long after their visit.

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.

Known internally as ‘Head of Farm’

More about the role:  As Head of Farm, you will lead the delivery of our programme at Jamie’s Farm Hereford, working alongside and managing a values-driven team to deliver an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, representing Jamie’s Farm with partner organisations, funders, volunteers and other stakeholders; and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.

You will participate in all aspects of farm life - leading walks, guiding young people through meaningful output-based jobs like gardening or log chopping, and creating meaningful connections during shared meals and evening programmes. You will also contribute to broader Jamie’s Farm strategy as a key member of the Leadership team.

About you:  We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience in relational leadership and practice with young people. Prior management experience is preferred, showing your ability to support and motivate teams effectively. You will bring exceptional communication, teamwork, and organisational skills to the role.

You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

Head of Risk and Internal Audit
£75,000 per annum
Permanent and Full Time
Hybrid (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Head of Risk and Internal Audit, playing a critical role in strengthening our risk management, internal audit and assurance frameworks. In this role, you will ensure the organisation effectively identifies and mitigates risk, delivers a robust internal audit programme, and provides independent assurance to senior leadership and the Board. You will work closely with the Executive Team to embed a strong risk-aware culture and support strategic decision-making.

We are looking for an experienced risk or audit professional with a strong track record in developing and embedding enterprise risk management and internal audit programmes in complex organisations. You will bring excellent analytical and communication skills, with the ability to challenge and influence senior stakeholders, including Boards or Audit & Risk Committees. A strong understanding of risk, assurance and governance frameworks, alongside a commitment to integrity and continuous improvement, is essential.

Act now and visit our website via the link, to apply online.

Closing date: 9AM, Monday 20 July, 2026.
Interview date: 30 July 2026 (in person).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and              wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their              utmost for children

· the opportunity to work in a leading children’s organisation making a difference to children around the world.

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Experience in oncology, cancer care, urology, gynaecology, adolescent and young adult services, community nursing or related healthcare settings would be highly valuable. The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

Head of Finance and Operations

• Salary: £36,000 – £40,000 FTE
• Hours: 3 to 4 days a week (22.5 to 30 hours) – Open to full-time discussions for the right candidate
• Location: Hybrid (Salisbury, Wiltshire) – Requires 50% time on-site within the Bemerton Heath community
• Closing Date: 11:00 PM on Sunday, 12th July 2026
• Target Start: September 2026 (Flexible based on your notice period)

Shape the Next Stage of Our Growth

At Rise:61, we enter a season of significant opportunity. As we transition our operational management from a single role into two specialised leadership positions, we are seeking a strategic thinker and practical doer to join our Senior Leadership Team.

As the Head of Finance and Operations, you will lead our financial sustainability, operational backbone, and governance compliance. This is a pivotal role designed for someone who possesses strong professional expertise but is equally excited to roll up their sleeves and see a local community thrive.

The Impact You Will Make

Our work is expanding rapidly—in the past year alone, we engaged with 231 children and young people and made 1,500 local resident contacts. Your leadership will ensure the charity operates safely, effectively, and sustainably as we pursue ambitious new projects, including a proposed £500k Youth & Family Hub build.

Key First-Year Priorities Include:

• Financial Oversight & Restructuring: Take the reins of our recently restructured financial systems, leading on budgeting, forecasting, and reserves management using Xero.
• Operational Leadership: Line manage our Finance Officer and Engaging People Manager, supporting programme quality and team delivery.
• Governance & Risk: Maintain our organisational risk register, ensure GDPR data protection compliance, and lead compliance monitoring.
• Impact & Trust Reporting: Oversee our data integrity and impact measurement systems (including our Upshot Database) to clearly demonstrate the difference Rise:61 is making.

What We Are Looking For

We welcome applications from people of all faiths and none who can fully support and work within the Christian ethos and core values of Rise:61.

Essential Requirements:

• Senior operational leadership and management experience within the youth, community, education, or charity sectors.
• Strong financial management experience, including complex budgeting and forecasting.
• Experience in line management and leading a team.
• Excellent verbal and written communication skills.
• A willingness to get stuck in and support a passionate, close-knit team.

Why Join Rise:61?

We believe in creating a supportive, great working environment where our team can flourish. Your benefits package will include:

• Generous Holiday: 35 days a year plus bank holidays.
• Wellbeing Support: Access to external supervision and dedicated team training.
• Future Security: A workplace pension scheme with Nest.
• Culture: A family-friendly working environment with regular team socials.
• Ready to find out more? Read full details on our history, our direct community impact, and the complete job specification by downloading our candidate pack.

How to Apply

You can apply for this position in one of two ways:

• Option 1: Send us your CV and a covering letter.
• Option 2: Send us your CV and a short video (maximum 3 minutes).

In your cover letter or video, please detail why you want to work for Rise:61 / what excites you about the role, alongside the skills and experience that make you the right fit.

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay

Work Location: Hybrid, Bermerton Heath, Salisbury SP2 9LE

At Homeless Link, we believe that ending homelessness requires sector-wide high-quality practice, innovation and collaboration. As our Head of Innovation & Good Practice, you will play a pivotal role in helping the sector respond to new challenges, improve service quality and deliver better outcomes for people experiencing homelessness. You will lead our work to identify, develop and promote effective practice, ensuring that homelessness organisations have access to the knowledge, tools and support they need to deliver high-quality services. You will also help position Homeless Link as the leading source of expertise, learning and innovation for the sector.

This role offers an opportunity to influence practice at a national level while remaining connected to the realities of frontline delivery by Homeless Link members and the experiences of people affected by homelessness.

If you are a strategic leader who combines sector knowledge with curiosity, innovation and a commitment to continuous improvement, we would love to hear from you.

We are actively seeking to increase diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability. 

This is an exciting opportunity for an experienced international advocacy professional to lead our global engagement strategy as our inaugural Head of Advocacy. You will be joining us at a pivotal moment on our mission as we continue to develop and implement our international engagement strategy and launch a new Global Institute for the 1001 Critical Days. As our Head of Advocacy you will elevate our influence on the global stage. You will work with our senior team to drive international advocacy and engagement with policymakers, parliamentarians, international organisations, and strategic partners. Your work will help us to position babies – and the 1,001 critical days – at the heart of global policy agendas.

To apply please click on the redirect to recruiter button. 

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

We are seeking a highly experienced and adaptable Head of Legal to join our impactful organisation

At Global Witness, we’re on a mission to shift the balance of power from the polluters profiting most from the climate emergency to the people most adversely affected.

We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable that enable corporate abuses of power that harm people and planet.

We are all determined and confident that together we can secure a better tomorrow for everyone. If you are inspired to join us as we investigate and expose abuses of power, tell the stories the world needs to hear and campaign for systemic change, we would love to hear from you.

About the role

We are seeking a highly experienced and adaptable Head of Legal to join our impactful organisation.

The Head of Legal will provide comprehensive, strategic legal advice across a wide range of organisational activities, with a primary focus on investigations and litigation advice.

As an in-house legal expert, you will manage litigation, deliver pre-publication advice, and proactively assess and mitigate legal risks, including those related to intellectual property and data protection.

You will work closely with the senior leadership team to ensure that we maintain the highest standards of corporate compliance, both nationally and internationally, while protecting and enhancing our reputation and relationships.

In addition, as part of our learning organisation, you will play a pivotal role in knowledge sharing and legal training, fostering collaboration across the organisation to ensure staff are equipped with the legal knowledge they need to thrive.

About you

This senior role requires an individual with deep expertise in editorial media law, pre-and post-publication and litigation across jurisdictions.

The ideal candidate will have experience in defamation, privacy, intellectual property especially in the context of high-profile, international campaigning and investigations. You will be a strategic thinker who can manage complex legal issues while supporting the overall mission and goals of the organisation.

You will bring senior experience which includes advising and negotiating on a range of contracts matters, as well as the flexibility to support an evolving and fast paced international and mission-driven organisation.

Working for Global Witness

Global Witness has a talented team of people worldwide with offices in London, Washington D.C. and Brussels.

We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.

We offer an excellent benefits package including a competitive salary and 20 days annual leave (excl. Bank Holidays). We also offer healthcare insurance, wellbeing days and policies to support you during key life events.

We have formalised our shorter working week where everyone works 30 hours Monday to Thursday, with Friday off with no impact on full time salary. We operate a hybrid working model which requires at least 2 days in the office.

How to apply

Applications should be made online and include:

• a CV
• Covering letter (no more than two pages) explaining your motivation for applying for the role, along with how you meet the knowledge and experience criteria in the person specification

The closing date for applications is 9am GMT 15th July 2026

Interview process

Preliminary interviews with be held virtually date to be confirmed

If you have any questions relating to the role or the process or would like any adjustments made to accommodate your needs, please contact us.

Equality and diversity

We would appreciate your participation in completing our Equality and Diversity Monitoring Form.

Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.

Help us tackle disadvantage and change lives

Salford Foundation is looking for an experienced, values-driven Head of Finance & Resources to join our Senior Management Team and play a key role in ensuring the organisation is financially sustainable, well governed and equipped to deliver lasting impact for local people.

This is a varied and hands-on leadership role combining strategic responsibility with operational delivery. Reporting directly to the Chief Executive, you will lead our finance function while providing oversight of people, IT, facilities, data protection and organisational compliance.

You will be responsible for financial planning and reporting, budgeting, risk management and governance, while supporting colleagues across the organisation with the systems, processes and resources they need to succeed. You will also act as the Foundation's Data Protection Officer and lead officer to the Audit and Risk Committee.

About you

You will be a qualified accountant with strong financial management experience and the ability to communicate financial information clearly to a wide range of audiences. You will be comfortable operating both strategically and operationally, bringing a collaborative and solutions-focused approach to leadership.

You will have experience of supporting organisational decision-making, managing people and resources, and building effective relationships with colleagues, trustees and external partners.

Most importantly, you will share our commitment to tackling disadvantage, supporting communities and creating opportunities for people to thrive.

We offer

• Salary of £45,000 - £50,000 per annum
• Hybrid working
• Opportunity to influence the future direction of a respected local charity
• Supportive and values-led working environment
• The chance to make a meaningful difference in the lives of people across Salford

Join us and help ensure Salford Foundation has the resources, systems and leadership needed to continue tackling disadvantage and changing lives.

A job and person specification is attached along with our company benefits.

MioCare is an organisation that cares deeply about the people it supports and the quality of the services it delivers across Oldham. We’re a place where people stay, grow, and do meaningful work. We’re deliberate about creating a genuinely supportive culture, and our employee engagement survey feedback shows that this is something people truly experience.

Our ambition is to be outstanding: to provide the very best care and support for residents in Oldham and beyond. Achieving this means delivering consistently high-quality services that continue to improve over time.

As we enter our next phase of growth, we are looking for a Head of Commercial to help us turn this ambition into reality. Working closely with the Managing Director and Senior Leadership Team, this role will focus on building partnerships, securing new opportunities, and helping us support more people to live fulfilling, independent lives.

Key Responsibilities:

• Support the delivery of MioCare’s rolling 3 year growth plan, ensuring growth ambitions are realistic, achievable and aligned with MioCare’s social purpose.
• Lead identification and prioritisation of tenders; Track the market for relevant tenders, frameworks and partnership opportunities, assessing strategic fit, commercial viability and operational deliverability.
• Support development of new service propositions; Help design new services and delivery models that respond to local need, align with commissioning priorities and reflect best practice in care and support.
• Contribute to SLT on growth and commercial matters; Provide strategic insight and challenge at senior leadership level, influencing organisational direction and supporting wider delivery beyond commercial work.

Please visit our website to download the vacancy Application Pack for full details of the role, including a Role Profile, Person Specification, Terms and Conditions and details of MioCare’s additional Staff Rewards package.

Job Description

The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the 
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes 
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project 
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence 
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model 
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of 
our number of programmes, in line with our strategic regional and national plans. You will also 
contribute to the strategic direction of the organisation, working closely with cross-functional teams 
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery. 
In addition, occasional international travel may be required, for example to the annual conference in 
the United States.

Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are 
autistic 
• Educated to degree level or relevant Professional Qualification 
• Highly motivated and organised self-starters with the ability to work under your own initiative 
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local 
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.

Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship 
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel 
• Experience of using a CRM for administrative and reporting purposes

DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young 
people and adults and expects all staff and volunteers to share this commitment. This post is subject 
to an enhanced DBS disclosure. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ 
candidates, disabled candidates, and from men, because we would like to increase the 
representation of these groups at this level at DFN Project SEARCH.

-Interviews will take place on:
  1st round July 23rd and July 24th
  2nd and final round: July 31st
  Closing date: Sunday July 12th

-Start date - Asap

Salary: £63,494

Grade: Grade 1

Position type: Permanent, full time 37.5 hours a week (Flexible working considered)

Responsible to: Director of Finance

Direct reports: Financial Reporting & Systems Manager, Financial Controller, International Programmes Finance Manager, Internal Audit Manager

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro approx four times per year

Role purpose:

This is a new role created in order to support and strengthen our financial capacity. The role will have day to day responsibility for all finance matters at ShelterBox and will play a pivotal role in ensuring the strength, integrity and effectiveness of financial management at ShelterBox.

The Head of Finance will be a key business partner across the business for all financial matters. Reporting to the Director of Finance, they will lead the finance function overseeing budgeting, financial reporting, compliance and statutory accounts, as well as oversight of the work of the operational finance team and board and committee reporting. While this is a leadership and management position, the small team structure means the successful candidate will be expected to take an active, hands on role in delivering work in addition to leadership responsibilities; They will have their own suite of projects and activities to deliver, as well as leading the finance team, and working across the organisation to support other teams. They'll work closely with our Director of Finance and senior leadership team.

Who are we looking for?

ShelterBox is seeking a qualified accountant with a minimum of ten years PQE in a management capacity.

The successful candidate must have extensive leadership experience and have proven experience in creating a modern, progressive finance function, with customer service at its core; we want this role to create long term impact.

Experience in accounting for projects, professional services and/or inventory would also be beneficial. Sector experience in an INGO is highly desirable.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high quality financial reporting, and strengthening systems alongside a very worthy cause. You'll bring together your technical excellence and strong leadership skills, working collaboratively and effectively in a complex and fast changing environment.

Main role and responsibilities

· Lead and support finance team including four direct reports

· Provide guidance, advice and be a point of escalation for the finance team

· Represent the Finance Team in senior leadership forums

· Provide business partner support, to exec team, senior managers and international affiliate organisations

· Be a key point of contact for financial matters relating to larger international affiliates

Provide guidance, leadership, advisory support and quality control, across core services provided by direct reports including:

o Monthly financial reporting

o Developing and monitoring annual budgets and quarterly forecasts

o Finance operations including payroll, accounts payable, expenses, forex, cash and bank

o Financial business systems

o International Programmes project financial management including donor reporting; and

o Internal audit services

· Relationship management of investment advisory company and ongoing assessment of performance to ensure we are maximising returns on our investments in a risk appropriate manner

· Preparation of Board and Finance Committee reporting including cover at meetings for Director of Finance in periods of absence

· Setting and monitoring annual team deliverable timeline

· Carrying out ad-hoc financial analysis and reporting

· Development and maintenance of finance KPIs

· Manage relationship with external audit partner

· Provide a quality control review point and support and advise to Financial Controller over annual external audit.

· Guiding and directing team in an advisory capacity on all components of direct and indirect taxation

· Monitor processing of Gift aid to ensure we are compliant but also to drive improvements in gift aid recovery through simple supporting processes and trend analysis

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

Head of Course Development – Self-Paced Learning

Remote (UK) | Full Time | 12-Month Fixed-Term Contract | £60,000–£70,000

Help build something entirely new with a global leader in education.

Marble Mayne Recruitment is delighted to be supporting a world-leading international education group in the appointment of a Head of Course Development for an exciting new strategic initiative.

This is a genuinely unique opportunity to join an organisation at the forefront of premium education and play a pivotal role in launching a brand-new self-paced learning offering. Rather than stepping into an established function, you'll have the rare opportunity to build an innovative educational product from the ground up, shaping how high-quality GCSE and A-Level courses are designed, developed and delivered for students across the world.

This is a fully remote role, open to candidates based anywhere in the UK, offering the flexibility to work from home while collaborating with an ambitious international team.

The Role

As Head of Course Development, you'll lead the creation of a new portfolio of self-paced GCSE and A-Level courses. You'll recruit and manage the course development team, establish quality standards and production processes, oversee instructional design, content development and assessment, and ensure delivery to ambitious project timelines.

Working closely with colleagues across product, operations and marketing, you'll help shape a market-leading online learning experience from concept through to launch. This is a rare opportunity to leave your mark on a completely new educational offering.

As the new product grows, there is also the potential for this role to evolve into a longer-term leadership position within the organisation.

About You

We're looking for an experienced education leader with a strong understanding of curriculum development and pedagogy, ideally across GCSE and A-Level. You'll bring experience leading course or curriculum development, managing educational teams, delivering complex programmes to fixed deadlines, and be someone who thrives in a fast-paced, build-from-scratch environment. Experience of online or asynchronous learning would be highly advantageous.

If you're excited by the prospect of building something from scratch, leading a talented team and helping shape the future of online education within a globally recognised organisation, we'd love to hear from you.

Closing date

Ongoing / ASAP – the new postholder will ideally start the role for the new academic year in September