Head of supporter experience jobs

We’re looking for a passionate, insight-driven leader to join Willen Hospice as our Head of Fundraising Development — a pivotal role at the heart of our future growth.

Working in close partnership with the Associate Director and an established Fundraising team, you will help drive the next phase of income growth, shaping innovative approaches and unlocking new opportunities across key supporter audiences.

This is a high-impact role with direct accountability for growing our Individual Giving, Legacy, and In-Memory income streams, with a collective target of £2.5 million in 2026/27.

If you’re excited by the opportunity to optimise existing programmes, unlock new opportunities, and drive the transformational growth needed to establish Willen as a market leader in the sector — we’d love to hear from you.

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Experience in oncology, cancer care, urology, gynaecology, adolescent and young adult services, community nursing or related healthcare settings would be highly valuable. The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

This is an exciting opportunity for an experienced international advocacy professional to lead our global engagement strategy as our inaugural Head of Advocacy. You will be joining us at a pivotal moment on our mission as we continue to develop and implement our international engagement strategy and launch a new Global Institute for the 1001 Critical Days. As our Head of Advocacy you will elevate our influence on the global stage. You will work with our senior team to drive international advocacy and engagement with policymakers, parliamentarians, international organisations, and strategic partners. Your work will help us to position babies – and the 1,001 critical days – at the heart of global policy agendas.

To apply please click on the redirect to recruiter button. 

"Lead finance. Shape strategy. Change lives."

Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.

Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.

We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.

This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.

As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.

Who We Are Looking For

We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.

You will bring:

• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.

• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.

• Strong strategic financial planning, budgeting, forecasting and reporting skills.

• Experience of producing meaningful management information and using data to support organisational decision-making.

• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.

• Knowledge of grant funding, commissioned services and restricted fund management.

• Experience of developing and improving systems, processes and organisational effectiveness.

• Strong leadership skills with the ability to motivate, support and develop others.

• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.

• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.

• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.

Why Join Aspire?

This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.

In return we offer:

• Salary: £50,000 – £55,000 per annum

• 25 days annual leave plus bank holidays

• Pension contribution

• Cycle to Work scheme

• Employee Assistance Programme

• Hybrid working arrangements

• The opportunity to make a genuine difference in the lives of people across Oxfordshire

Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.

Closing Date: 19 July 2026

Ref 7367

Save the Children UK has an exciting opportunity for an experienced safeguarding professional with a strong safeguarding casework and investigations background to join us as our Head of Investigations & Quality, where you will lead complex safeguarding casework, drive quality assurance, and strengthen safer practices across the UK and internationally. 

This is a 12-month fixed-term maternity cover contract, starting in September 2026. Due to the nature of the role, candidates must be available to commence employment in September 2026. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the Role 

As Head of Investigations & Quality (Safeguarding, Health, Safety & Security), you will lead Save the Children UK's safeguarding casework and investigations function, ensuring safeguarding concerns are managed to the highest standards and in line with organisational policies, regulatory requirements and sector best practice.

Bringing significant experience of safeguarding investigations and complex case management, you will oversee sensitive and high-risk safeguarding cases, provide quality assurance across safeguarding, health, safety and security incident management, and drive continuous improvement through learning, insight and organisational accountability. Working closely with senior leaders and safeguarding colleagues, you will help strengthen our safeguarding culture and ensure survivor-centred, trauma-informed approaches are embedded throughout our work. 

In this role, you will: 

• Lead and oversee safeguarding investigations and case management activity, ensuring complex and sensitive cases are handled using survivor-centred, trauma-informed and risk-aware approaches.
• Provide quality assurance and oversight of safeguarding, health, safety and security incident management, ensuring consistency, compliance and high standards of practice across the organisation.
• Strengthen case management systems, processes and reporting mechanisms, embedding learning from cases and near-misses into organisational policies, training and safeguarding practice.
• Provide expert guidance, support and quality assurance to Safeguarding Business Partners and stakeholders, helping build capability and confidence in case management and investigations.
• Analyse safeguarding, health, safety and security data, identify trends and risks, and prepare high-quality reporting and insights for senior leadership, the Board and governance committees.
• Develop and deliver training, contribute to safeguarding improvement projects, and occasionally deputise for the Director of Safer Programming & Advocacy on safeguarding matters.

About You  

This role is an excellent opportunity for an experienced safeguarding investigations professional who is passionate about protecting children and communities, driving high-quality practice, and ensuring organisations respond effectively when concerns arise. 

To be successful, it is important that you have: 

• Significant experience leading safeguarding casework and investigations, including managing complex, high-risk and sensitive safeguarding concerns within a large or complex organisation.
• Advanced safeguarding investigation and case management expertise, with a strong understanding of survivor-centred and trauma-informed approaches.
• Deep knowledge of safeguarding and child protection legislation, policy and best practice, ideally across both UK and international or INGO settings.
• Strong analytical skills and sound professional judgement, with the ability to balance risk, survivor needs and organisational accountability in challenging situations.
• Experience strengthening case management systems, quality assurance processes, audits and organisational learning frameworks.
• Excellent communication, influencing and relationship-building skills, with experience
• training, mentoring and supporting colleagues to improve safeguarding practice.

What we offer you 

We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day. 

Some of the benefits you can expect include: 

• Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'. 
• Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
• Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
• Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back. 
• Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions. 
• Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
• Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

The Safer Programming & Advocacy Team currently meets once per month at our office in Farringdon, but this will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage. 

Please note: travel costs to your contracted office will be at your own expense.  

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive. 

We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.

We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world. 

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes. 

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.

The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.

This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

We actively encourage applications from underrepresented groups and welcome candidates from all backgrounds and communities. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Endometriosis UK is looking for a Head of Finance to help shape the next stage of our development as a charity with growing ambition, increasing complexity and a powerful mission. This is an exciting new role for the charity, and is core to ensuring our ongoing success.

As a member of the Senior Leadership Team, you will work closely with the Chief Executive, senior colleagues and Trustees to shape organisational direction, strengthen financial planning and ensure resources are aligned with impact. You will provide strategic financial insight, constructive challenge and practical support across the organisation.

You will lead budgeting, forecasting, management accounts, statutory reporting, audit, financial governance, risk, reserves and controls. You will also support business cases, financial models, capital project oversight, trading activity and commercial decision-making.

We are looking for a qualified accountant with senior finance leadership experience, ideally gained in a charity or similarly complex organisation. You will bring strong technical finance skills, sound judgement, commercial awareness and the ability to communicate clearly with non-finance colleagues. Just as importantly, you will be collaborative, values-led and motivated by the opportunity to use finance as an enabler of delivering impact.

This role will suit someone who combines strategic leadership with a practical, hands-on approach, and who enjoys helping colleagues build financial confidence, accountability and discipline.

Help us tackle disadvantage and change lives

Salford Foundation is looking for an experienced, values-driven Head of Finance & Resources to join our Senior Management Team and play a key role in ensuring the organisation is financially sustainable, well governed and equipped to deliver lasting impact for local people.

This is a varied and hands-on leadership role combining strategic responsibility with operational delivery. Reporting directly to the Chief Executive, you will lead our finance function while providing oversight of people, IT, facilities, data protection and organisational compliance.

You will be responsible for financial planning and reporting, budgeting, risk management and governance, while supporting colleagues across the organisation with the systems, processes and resources they need to succeed. You will also act as the Foundation's Data Protection Officer and lead officer to the Audit and Risk Committee.

About you

You will be a qualified accountant with strong financial management experience and the ability to communicate financial information clearly to a wide range of audiences. You will be comfortable operating both strategically and operationally, bringing a collaborative and solutions-focused approach to leadership.

You will have experience of supporting organisational decision-making, managing people and resources, and building effective relationships with colleagues, trustees and external partners.

Most importantly, you will share our commitment to tackling disadvantage, supporting communities and creating opportunities for people to thrive.

We offer

• Salary of £45,000 - £50,000 per annum
• Hybrid working
• Opportunity to influence the future direction of a respected local charity
• Supportive and values-led working environment
• The chance to make a meaningful difference in the lives of people across Salford

Join us and help ensure Salford Foundation has the resources, systems and leadership needed to continue tackling disadvantage and changing lives.

A job and person specification is attached along with our company benefits.

Salary: £63,494

Grade: Grade 1

Position type: Permanent, full time 37.5 hours a week (Flexible working considered)

Responsible to: Director of Finance

Direct reports: Financial Reporting & Systems Manager, Financial Controller, International Programmes Finance Manager, Internal Audit Manager

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro approx four times per year

Role purpose:

This is a new role created in order to support and strengthen our financial capacity. The role will have day to day responsibility for all finance matters at ShelterBox and will play a pivotal role in ensuring the strength, integrity and effectiveness of financial management at ShelterBox.

The Head of Finance will be a key business partner across the business for all financial matters. Reporting to the Director of Finance, they will lead the finance function overseeing budgeting, financial reporting, compliance and statutory accounts, as well as oversight of the work of the operational finance team and board and committee reporting. While this is a leadership and management position, the small team structure means the successful candidate will be expected to take an active, hands on role in delivering work in addition to leadership responsibilities; They will have their own suite of projects and activities to deliver, as well as leading the finance team, and working across the organisation to support other teams. They'll work closely with our Director of Finance and senior leadership team.

Who are we looking for?

ShelterBox is seeking a qualified accountant with a minimum of ten years PQE in a management capacity.

The successful candidate must have extensive leadership experience and have proven experience in creating a modern, progressive finance function, with customer service at its core; we want this role to create long term impact.

Experience in accounting for projects, professional services and/or inventory would also be beneficial. Sector experience in an INGO is highly desirable.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high quality financial reporting, and strengthening systems alongside a very worthy cause. You'll bring together your technical excellence and strong leadership skills, working collaboratively and effectively in a complex and fast changing environment.

Main role and responsibilities

· Lead and support finance team including four direct reports

· Provide guidance, advice and be a point of escalation for the finance team

· Represent the Finance Team in senior leadership forums

· Provide business partner support, to exec team, senior managers and international affiliate organisations

· Be a key point of contact for financial matters relating to larger international affiliates

Provide guidance, leadership, advisory support and quality control, across core services provided by direct reports including:

o Monthly financial reporting

o Developing and monitoring annual budgets and quarterly forecasts

o Finance operations including payroll, accounts payable, expenses, forex, cash and bank

o Financial business systems

o International Programmes project financial management including donor reporting; and

o Internal audit services

· Relationship management of investment advisory company and ongoing assessment of performance to ensure we are maximising returns on our investments in a risk appropriate manner

· Preparation of Board and Finance Committee reporting including cover at meetings for Director of Finance in periods of absence

· Setting and monitoring annual team deliverable timeline

· Carrying out ad-hoc financial analysis and reporting

· Development and maintenance of finance KPIs

· Manage relationship with external audit partner

· Provide a quality control review point and support and advise to Financial Controller over annual external audit.

· Guiding and directing team in an advisory capacity on all components of direct and indirect taxation

· Monitor processing of Gift aid to ensure we are compliant but also to drive improvements in gift aid recovery through simple supporting processes and trend analysis

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.

This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £49,217 - £53,148 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday

Closing Date: 12/07/2026

Ref No: 1088

Are you an experienced fundraising leader with a passion for bringing people together, creating memorable experiences and inspiring communities to support a cause that truly matters?

At Tŷ Hafan, we are here to ensure that when a child’s life will be short, no family has to live it alone. Our Income Generation team plays a vital role in making that ambition possible.

We are looking for a Head of Community and Events to lead and grow two very important fundraising areas: Community Fundraising and Fundraising Events. This is an exciting opportunity to shape strategy, inspire a talented team, develop meaningful supporter relationships and create outstanding fundraising experiences that grow long-term income and impact.

About the role:

As Head of Community and Events, you will provide strategic leadership for a varied and ambitious programme of fundraising events and community activity. You will lead the development and delivery of plans that maximise long-term income and contribution, while ensuring every activity is safe, professional, supporter-focused and aligned with Tŷ Hafan’s wider strategy.

You will lead the Events Manager and Community Fundraising Manager, supporting them and their teams to deliver high-quality fundraising activity, build strong relationships and identify opportunities for growth. Working closely with colleagues across Income Generation, Marketing and Communications, BI and the wider charity, you will use insight, innovation and collaboration to strengthen our reach across communities in Wales.

This is a leadership role for someone who can combine strategic thinking with hands-on delivery, financial confidence with creativity, and strong people leadership with a genuine commitment to excellent supporter experience.

The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.

About you:

You will be a confident and values-led fundraising leader with experience of managing and motivating teams to meet targets and maximise return on investment. You will understand what it takes to deliver successful fundraising events and community activity, and you will bring a track record of building strong, mutually beneficial relationships with supporters, partners or customers.

You will be strategic, curious and solutions-focused, with the ability to turn data and audience insight into practical plans that improve performance and supporter experience. You will be an approachable and resilient leader who can inspire others, work collaboratively, solve problems creatively and represent Tŷ Hafan with warmth, professionalism and integrity.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. 

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

For any queries regarding the role, please email. 

Agencies need not apply. 

Closing date: 12th July 2026

Interview Date: 27th July 2026

£75,000 per annum 

Fixed term (8 months)  

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children. 

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of the Finance Business Partnering Team. 

Reporting to the Director of Finance, you will lead the team responsible for organisational financial planning and analysis, partnering with budget holders across the organisation and delivering vital and timely information and analysis to support key strategic decisions and the delivery of the strategic plan.

The ideal candidate is someone who has successfully managed a similar Finance Business Partnering /FP&A team with a track record in effective partnering with income-generating teams and in building a high-performing team that provides insight and constructive challenge. 

Act now and visit the website via the aply button to apply online.  

Closing date: 9am, Monday 6 July 2026.  

Interview date: TBC via video conferencing (MS Teams). 

In return, we offer: 

• excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools) 

• outstanding training and learning opportunities and the support to flourish in your role 

• impressive open plan office space and facilities on the Queen Elizabeth Olympic Park 

• an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

• the opportunity to work in a leading children’s organisation making a difference to children around the world 

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process. 

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.We will happily discuss other flexible options to suit your circumstances. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children. 

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. 

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit. 

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences. 

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours. 

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates. 

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland) 

Interim Head of Data and Evidence
£60,250 to £65,500 per year
Fixed term 12 months, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
This is a brilliant opportunity to lead our Data and Evidence Team on an interim basis while the postholder is on parental leave. You’ll help us understand and use the evidence that shapes our work, from clinical and real-world data to screening, Black health equity and wider health improvement priorities.

Working closely with teams across the charity, you’ll turn complex evidence into clear insight that supports our strategy, communications and programme delivery. You’ll also guide research and analysis across the four UK nations, helping us stay focused on the biggest opportunities to improve outcomes for men and their families.

What we want from you
We’re looking for an experienced evidence and data leader who can quickly build confidence, relationships and momentum. You’ll bring a background in health epidemiology, data science or biomedical science, with strong experience of working with healthcare data and real-world evidence.

You’ll be confident analysing and interpreting complex information, and just as confident explaining what it means to different audiences. You’ll also be a supportive, inclusive people leader who brings curiosity, judgement and an equity lens to your work. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. 

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting the website via the apply button.

The closing date is Sunday 12th July 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.