Head of supporter experience jobs

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

Salary: £45,855 - £52,988

Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-2 days per month, depending on business need. We cannot offer fixed days at home. You are responsible for your own commuting costs).
Contract: Permanent, Full time.
Hours: 35 hours per week
Reporting to: CEO
Direct reports: Finance & Operations Manager

Role summary

As Head of Operations, you will play a pivotal role in ensuring the Ben Kinsella Trust has the strong operational foundations needed to maximise its impact and support continued growth. Reporting to the CEO and as a member of the Senior Leadership Team, you will provide strategic leadership across the charity's operations, governance, finance, HR and IT, ensuring the organisation operates efficiently, remains compliant and has the systems and infrastructure required to deliver its mission.

You will lead the development and continuous improvement of organisational systems, policies and processes, driving operational excellence and enabling colleagues to focus on delivering high-quality programmes, campaigns and services. Working closely with the CEO, Finance Manager, trustees and external partners, you will oversee governance, risk management, financial planning, people and culture, and digital infrastructure; ensuring the charity is well-managed, resilient and equipped for future growth.

We're looking for a proactive, organised and collaborative leader who enjoys improving how organisations work and can balance strategic thinking with practical delivery. Your leadership will help ensure the Ben Kinsella Trust remains a well-governed, financially sustainable and high-performing organisation, enabling us to honour Ben's legacy and prevent knife crime through education and campaigning.

Key Responsibilities

Operations

• Lead the development and continuous improvement of operational systems, processes and policies to ensure the charity operates efficiently, consistently and in line with best practice.
• Oversee organisational project management, ensuring strategic projects are effectively planned, monitored and delivered on time and within budget.
• Develop and maintain effective systems for organisational planning, reporting and information flow, ensuring senior leaders and trustees have access to timely and accurate information.
• Identify opportunities to improve efficiency through process redesign, automation and the effective use of technology and digital systems.
• Provide operational leadership across the organisation, ensuring resources, systems and infrastructure effectively support programme delivery and organisational growth.

Governance

• Lead the charity's governance framework, ensuring compliance with Charity Commission requirements, statutory obligations and internal policies.
• Maintain the organisation's policy framework, ensuring policies are regularly reviewed, updated and effectively implemented across the charity.
• Lead organisational risk management, maintaining the risk register and supporting senior leaders and trustees to identify, monitor and mitigate strategic and operational risks.
• Ensure appropriate compliance with data protection, safeguarding, health and safety, insurance and other regulatory requirements.

Finance

• Lead the charity's financial management, working closely with the CEO and Finance Manager to develop budgets, forecasts and management accounts.
• Monitor organisational income and expenditure, providing financial analysis and recommendations to support effective decision-making.
• Oversee financial controls, procurement processes and delegated authorities, ensuring robust stewardship of the charity's resources.
• Support the preparation of statutory accounts, annual budgets, audits and financial reporting for the Board of Trustees and external stakeholders.
• Develop financial systems and reporting processes that improve visibility, accountability and organisational planning.

HR & IT

• Lead the development of the charity's people infrastructure, ensuring effective HR policies, systems and processes to support employee wellbeing, performance and compliance.
• Oversee recruitment, onboarding, performance management and learning and development processes, working with managers to build a high-performing and inclusive culture.
• Ensure the charity's HR systems and employee records are maintained accurately and comply with employment legislation and GDPR requirements.
• Lead the organisation's IT strategy and digital infrastructure, ensuring staff have secure, reliable and effective technology to support their work.
• Oversee cyber security, business continuity, system procurement and relationships with external IT providers, driving continual improvement in digital capability.

How to apply

Please upload a CV and Cover Letter (no more than 2 sides of A4).

When you’re ready to apply, please use the ‘Apply’ button; we’re not able to accept emailed CVs or supporting statements.  

For a chat about the role before applying, please call the charity and ask for Patrick.

We are accepting applications and interviewing on a rolling basis. We reserve the right to close the vacancy earlier than advertised.

Applications close: Monday 3rd August @ 9:30am.

UPDATED 24TH JULY - THIS ROLE WILL CLOSE ON MONDAY 27TH JULY AT 5PM

For Recruiters:

This role is not currently open to recruitment agencies. We work with a small number of trusted recruitment partners where agency support is required and will contact these suppliers directly if appropriate. We kindly ask that agencies do not contact us regarding this vacancy.

Fundraising Events Executive

Location: The Twickenham Stoop, London (hybrid working: four days office-based, one day remote)
Contract: Permanent
Working Pattern: Full-time, with flexibility to work weekends and occasional evenings to support matchday and event commitments.

About Harlequins Foundation

Harlequins Foundation uses the power of sport to inspire positive change in communities. Through a range of innovative programmes, the Foundation supports individuals of all ages and backgrounds to improve their physical and mental wellbeing, develop new skills and create lasting opportunities. Working alongside schools, community groups, partners and supporters, the Foundation is committed to making a meaningful difference both on and off the pitch.

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join a passionate team dedicated to delivering memorable experiences that engage supporters and generate vital income to support community programmes.

About the Role

The Fundraising Events Executive will play a key role in supporting the planning, coordination and delivery of the Harlequins Foundation's events programme. Working closely with the Head of Programmes, Partnerships and Events and the Partnerships Manager, you will help deliver engaging, high-quality events that raise awareness, strengthen stakeholder relationships and generate fundraising opportunities.

Acting as a first point of contact for supporters and fundraisers, you will provide excellent stewardship and administrative support while helping to ensure events are delivered professionally, safely and efficiently. This is a varied, hands-on role that combines event planning, supporter engagement, logistics coordination and on-the-day delivery.

This opportunity would suit a highly organised, proactive and people-focused individual who enjoys working in a fast-paced environment and is passionate about creating exceptional experiences for supporters, participants, partners and the wider community.

Key Responsibilities

• Support the planning and delivery of a range of fundraising and engagement events.
• Coordinate event logistics including venues, suppliers, equipment and communications.
• Support the smooth and professional delivery of events and fundraising activities.
• Act as a key point of contact for participants, supporters and fundraisers.
• Deliver outstanding supporter care and stewardship from registration through to post-event follow-up.
• Coordinate Foundation activity at key fixtures and fundraising events, including auctions and supporter engagement activities.
• Maintain accurate supporter and event records within CRM systems.
• Work with colleagues to promote events and maximise participation.
• Research and identify new fundraising event opportunities.
• Gather feedback and event insights to continually improve supporter experience and event delivery.
• Support volunteers, ambassadors and stakeholders involved in Foundation events.

Key Requirements

• Experience supporting or delivering events, ideally within the charity, sports or community sectors.
• Strong customer, supporter or stakeholder engagement experience.
• Experience coordinating volunteers and working with a range of stakeholders.
• Excellent organisational skills and strong attention to detail.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience using CRM systems, such as Salesforce, would be advantageous.
• A proactive, flexible and positive approach with a willingness to get involved in all aspects of event delivery.
• A collaborative team player who enjoys building relationships and creating positive experiences for others.

Our Commitment to Inclusion

At Harlequins Foundation, we believe that diverse perspectives strengthen our organisation and help us better serve our communities. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive recruitment process, including making reasonable adjustments where required.

We recognise that great candidates do not always meet every requirement listed. If you are excited by this opportunity and believe you can make a meaningful contribution to the Foundation, we encourage you to apply. We value transferable skills, potential and lived experience, and would be pleased to hear from you even if your experience does not align perfectly with every aspect of the role.

Recruitment Process

Please note: we will be reviewing applications on a rolling basis and encourage interested candidates to apply as soon as possible, as interviews may be arranged before the closing date.

Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?

Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.

Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.

Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.

JOB DESCRIPTION

The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.

Key internal relationships include the Head of Supporter Engagement and the Fundraising Management team.

The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter Engagement activities.

The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.

The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.

ABOUT YOU

You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.

You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.

The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.

Please refer to the job description for more information on this role. 

Please note - we are only accepting direct applications for this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.

Senior Fundraising & Engagement Manager

Salary: £45,000
Location: Twickenham, London (hybrid working: four days office-based, one day remote)
Contract: Full-time, Permanent

About Harlequins Foundation

Harlequins Foundation uses the power of sport to improve the lives of people across communities. Working with individuals of all ages and backgrounds, the Foundation delivers programmes that promote physical wellbeing, mental health, education, inclusion and personal development. Through its work, the Foundation creates positive opportunities, tackles inequalities and helps people reach their full potential. 

As the Foundation continues to grow its reach and impact, this is an exciting opportunity to join at a pivotal stage and help shape the future of fundraising and supporter engagement.

About the Role

This is a senior fundraising leadership role with the opportunity to make a lasting impact on the future sustainability of the Foundation. Reporting to the Head of Foundation, you will lead the development and delivery of an ambitious income generation and supporter engagement strategy, driving growth across Individual Giving, Major Donors and Trusts & Foundations. 

Many of these income streams are still developing, making this an ideal opportunity for an entrepreneurial fundraiser who enjoys building new opportunities, shaping strategy and delivering sustainable growth. You will play a key role in developing long-term supporter relationships, strengthening the Foundation's fundraising infrastructure and increasing engagement with donors, ambassadors and stakeholders.

This role would suit an accomplished relationship-builder who combines strategic thinking with hands-on delivery and is passionate about creating meaningful supporter experiences that drive long-term impact.

Key Responsibilities

• Lead the development and delivery of the Foundation's fundraising and engagement strategy. 
• Build and grow income streams across Individual Giving, Major Donors and Trusts & Foundations. 
• Develop fundraising pipelines, targets and performance frameworks to support sustainable income growth. 
• Cultivate, solicit and steward major donors and high-net-worth supporters. 
• Develop tailored engagement plans and exceptional supporter journeys to maximise donor retention and giving. 
• Lead and oversee trust and foundation fundraising, including funding applications, reporting and funder stewardship. 
• Provide strategic oversight of marketing and communications activity, ensuring alignment with fundraising objectives.
• Strengthen the Foundation's case for support and develop compelling fundraising communications and storytelling.
• Build and engage a network of ambassadors to expand awareness, advocacy and supporter engagement. 
• Use data, insight and technology to improve fundraising performance and supporter engagement. 
• Explore innovative approaches, including digital tools and AI, to enhance fundraising effectiveness. 
• Work collaboratively with colleagues, trustees and external stakeholders to maximise fundraising opportunities. 

Key Requirements

• Proven experience in a senior fundraising role with a track record of delivering income growth. 
• Strong experience in one or more of the following areas: Major Donors, Individual Giving, Trusts & Foundations or high-value fundraising.
• Experience developing or scaling fundraising functions within a growing organisation. 
• Excellent relationship management and stakeholder engagement skills. 
• Strong understanding of supporter stewardship and fundraising best practice. 
• A strategic mindset with the ability to translate ambition into delivery. 
• Outstanding communication and storytelling skills. 
• Entrepreneurial, proactive and comfortable working in an evolving environment. 
• Data-driven with strong analytical and decision-making abilities.

Our Commitment to Inclusion

The Harlequinns Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital staus or pregnancy and maternity.

Every week, somewhere in England or Wales, a child experiences something they didn't think was possible. For almost 30 years Panathlon Foundation has created opportunities through inclusive sport for disabled and disadvantaged young people. Demand for our work continues to grow and we're looking for an outstanding Head of Fundraising to help us create opportunities for even more young people. This isn't simply about raising money, it's about creating opportunities.

Role Purpose

To lead Panathlon Foundation's fundraising strategy, securing sustainable income through trusts, foundations, corporate partnerships, individual giving, philanthropy, fundraising events and supporter engagement. 
Working closely with the Chief Executive, Trustees and Strategic Leads, the Head of Fundraising will develop the relationships, opportunities and fundraising culture that enable Panathlon to reach more disabled and disadvantaged young people through inclusive sport.

Why This Role Exists

Panathlon already benefits from committed funders, valued supporters and an experienced bid writer. This role has been created to take fundraising to the next stage of its development by providing strategic leadership, coordinating fundraising activity across the organisation and building sustainable income for the future.

Key Responsibilities

• Lead and deliver the fundraising strategy.
• Develop income from trusts and foundations.
• Build corporate fundraising relationships that generate sustainable income.
• Grow individual giving and philanthropy.
• Develop community fundraising and fundraising events.
• Lead supporter stewardship.
• Coordinate fundraising activity across the organisation.
• Manage the specialist bid writer and future fundraising resource.
• Report progress to the CEO and Trustees.

Organisation-wide Fundraising

Chief Executive – Strategic relationships, major donors and key introductions.
Head of Fundraising – Fundraising strategy, income generation, stewardship and coordination.
Strategic Leads – Programme partnerships and identifying funding opportunities.
Bid Writer – Funding applications and grant reporting.
Trustees – Advocacy, introductions and fundraising support.

Person Specification

Successful fundraising experience; strategic thinking; relationship building; communication; leadership; planning; collaborative, authentic, resilient and values-driven.

Three-Year Vision

A mature, coordinated fundraising function with diversified income, stronger supporter relationships and the financial resilience to enable Panathlon to reach significantly more disabled and disadvantaged young people.

Apply with your CV and a covering letter.

In your covering letter, please indicate:

Why you want to work for Panathlon Foundation.

Your most significant fundraising achievement.

How you would help grow Panathlon's fundraising over the next three years.

to https://bit.ly/PanathlonHoF

Remote work with occasional on site meetings also possible.

Role purpose

The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.

As the Head of Finance, you will:

• Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
• Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
• Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
• Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.

Main responsibilities

Financial controls, reporting, and operational finance

• Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
• Ensure that appropriately robust internal financial and operational controls are in place.
• Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
• Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
• Manage and oversee accounts receivable and payable, ensuring strong cash management.
• Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
• Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.

Financial administration and governance

• Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
• Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
• Responsible for our payroll and pensions functions.
• Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
• Identify and escalate financial risks to the chief executive and board
• Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.

Person specification

Knowledge and experience

We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:

• You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
• Excellent knowledge of charity financial management, SORP, and audit is essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
• Firm understanding of risk management
• Experience of improving policies and processes in comparable organisations
• Success in delivering increased cost effectiveness
• Evidence of building financial impact and performance metrics and reporting
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
• Considerable experience of management and development of staff

Skills, abilities, and behaviours

• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
• Strong change management skills with experience of managing teams through change
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
• Collaborative working style with excellent written and verbal communication skills
• Resilient with a flexible, creative and solutions-focused approach to problem-solving

About Multibank Scotland

Multibank Scotland tackles poverty and waste by redistributing essential goods to people who need them. We work through a network of charities, community organisations and frontline services to provide families and individuals with items such as clothing, toiletries, bedding, baby products, household goods and other essentials.

We currently operate across Fife, Dundee, Perth and Edinburgh, and are expanding into Glasgow. This is an important period of growth for the organisation, and we are looking for an entrepreneurial, practical and relationship-focused person to help us build lasting partnerships and identify new opportunities for impact.

Role Overview

The Head of Partnerships and Development will lead Multibank Scotland’s partnership and development activity.

This is a senior, outward-facing role for someone who can identify opportunities, make clear and compelling asks, build trust quickly and turn ideas into practical partnerships. We are looking for someone who creates momentum and follows opportunities through, rather than someone focused solely on networking or stakeholder management.

The role will lead the day-to-day development pipeline across corporate partnerships, product supply, strategic relationships, expansion opportunities, funding proposals and supporter stewardship.

A central part of the role will be developing partnerships that increase the volume, quality and range of goods available for redistribution. This will include working with businesses, manufacturers, retailers, logistics providers and other organisations to secure donated goods, services, expertise and in-kind support.

The postholder will also help expand Multibank Scotland’s reach. Working closely with the Chief Executive and the Scotland-wide Operations Manager, they will support the development of new partnerships, satellite sites and delivery models across Scotland.

Fundraising will form part of the role, but it is not primarily a traditional fundraising post. The emphasis is on building strategic partnerships that create long-term value, whether through goods, funding, services, expertise, infrastructure or collaboration.

The Chief Executive will continue to lead on overall strategy, major funder relationships, Board reporting, governance, finance and key organisational decisions. The successful candidate will add senior capacity at an important stage of growth, helping to turn external interest and opportunity into delivery and lasting impact.

How to Apply

To apply for the Partnerships & Fundraising Manager role, please submit:

• A current CV, outlining your relevant experience and career history
• A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role Applications close: Sunday 16th August 2026 at 5:00pm

Please download the job description for full details. 

If you have experience in individual giving, legacy or supporter stewardship and are passionate about building meaningful, lifelong relationships with donors, we'd love to hear from you. Join our small, supportive fundraising team and help secure vital funding for families affected by Huntington's disease. Apply now and help create a lasting legacy.
 

About the Huntington's Disease Association

Huntington's disease has a profound and lasting impact on families, often across generations. Our supporters frequently have a deep, personal connection to the cause and many stay with us for years - as fundraisers, donors and advocates. We are small, passionate fundraising team working to grow the income that funds vital services and support for everyone affected by Huntington’s disease

About the Team

You will join a small, collaborative fundraising team comprising a Trusts and Foundations Manager, a Community Fundraising Coordinator, a National Activity Events Coordinator and a Fundraising Administrator. The Head of Fundraising leads on corporate partnerships, major donors and fundraising strategy. Each team member works with a degree of autonomy whilst contributing to shared income goals and a collective approach to supporter care.

Role Purpose

To steward and grow relationships with our individual supporters across every stage of their journey with HDA - ensuring that however someone first connects with us, they feel known, valued and inspired to stay with us for life. This role leads on legacy and in memory fundraising, two areas of significant strategic importance to us, whilst sustaining and developing our wider base of individual donors through appeals, regular giving and digital communications. Working closely with colleagues across fundraising and communications, you will help ensure that every supporter feels genuinely connected to our cause and to the community of people whose lives are shaped by Huntington's disease. Learn more about the role in the job pack included.

What we offer

·  Hybrid working to support work life balance - 2 days a week in our Liverpool office

· 25 days annual leave plus public holidays (pro rata for part-time staff)

· 1 additional cultural or wellbeing leave day (pro rata for part-time staff)

· A pension scheme with 3% employer contribution

· Medicash scheme

· Travel-to-work scheme

· Flexible working approach

· Family forward policies

· Supportive and positive working environment

· Fantastic learning and development opportunities

Application

Please provide both a CV and cover letter outlining why you are applying for the role and how you meet the requirements of the person specification. The full job description and person specification can be found within the job vacancy pack.
 

Closing date for applications is Monday 17 August 2026

First round interviews will be held online on Thursday 3 September 2026. Second round interviews will be held in-person in Liverpool on Friday 11 September 2026

Job Title: Head of Finance - Business Partnering

Malaria Consortium works closely with valued partners to achieve a world free of malaria and associated health inequities, empowering people through access to healthcare. With 20 years of evidence-driven expertise, we deliver scalable, sustainable solutions that save lives and strengthen resilience.

Malaria Consortium is recruiting for a Head of Finance, Business Partnering on a permanent, full time basis to join our Finance team to be based in London, UK.

Job Purpose:

• The Head of Finance Business Partnering will design, develop and deliver the long-term financial modelling, including multi-year income and expenditure projections, take full ownership of budgeting, forecasting and management reporting, ensuring they are efficient, insightful and enable Budget Holders to take clear accountability for their financial performance. The postholder will lead strategic business partnering across the organisation, managing and developing the Business Partnering team. This will include fostering strong cross-departmental collaboration for income generation

• The post holder will support the Finance Director in overseeing financial aspects of the organization, including strategic planning, budgeting, reporting, compliance, risk management, team leadership, and strategic and operational finance. This role requires a Last updated: 05/05/2026 comprehensive understanding of the financial operations within a global non-profit setting and entails close collaboration with various internal and external stakeholders to ensure financial goals are met and aligned with the charity's mission. The Head of Finance Business Partnering will also design tools, resources and training that build financial capability across the charity

The post holder is required to have:

• Fully qualified accountant with recognised qualification and full membership of: CIMA, ACCA ACA or equivalent.
• Demonstrable experience of developing and delivering business partnering with fundraising and program delivery functions within a complex and large organisation.
• Extensive financial management experience in a complex organisation, with demonstrable knowledge of developing and maintaining an array of finance systems and reports including management accounts.
• Track record of developing long term financial planning and annual budgets and forecasts with scenario modelling and sensitivity analysis.
• Demonstrable experience of developing and delivering internal financial reporting to senior management and budget holders in a complex organisation.
• Strong interpersonal skills with proven ability to communicate effectively at leadership levels.
• Proven abilities in managing people, with the capacity to inspire, motivate, and enthuse others to achieve goals by setting and enforcing challenging standards.
• Experience of charity finance including restricted funds.
• Advanced excel skills to support the range of modelling requirements and advance analytical skill with ability to convert financial information to high quality visuals and narratives
• Postholder must have right to work in the country where they will be based.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in financial software and computer literacy.

We need to keep beneficiaries safe so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice here.

For UK-based roles, we offer Hybrid working arrangement where employees have the benefit to work from office one day per week unless otherwise agreed. 

To apply for this position, you must have the right to work in the UK.

#Finance

#Head of Finance

#Finance Business Partner

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Coeliac UK is seeking an experienced, strategic and hands-on Head of Marketing to lead our marketing function and help drive audience growth, engagement and organisational impact.

Job Title: Head of Marketing
Contract Type: Permanent
Hours: Full-Time 35 hours per week.
Location: Head Office, High Wycombe (hybrid working available, minimum of 1 day in the office)
Salary: £57,828 per annum
Salary Band: Specialist (SP2.5) 
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 11:59pm 23rd August 2026 (early applications may be reviewed as received)

Reporting to the Chief Engagement Officer, you will develop and deliver our marketing strategy, brand and annual marketing plan, ensuring all activity is insight-led, measurable and aligned to our organisational priorities. As both an inspiring leader and an active practitioner, you will lead a high-performing team while personally delivering major campaigns, organisational change programmes and complex marketing initiatives. Working collaboratively across the Audience Engagement Directorate and the wider charity, you will ensure marketing plays a central role in achieving our strategic objectives, while acting as the guardian of the Coeliac UK brand and ensuring excellence and consistency across every audience touchpoint.

Key Responsibilities:

• Develop and deliver Coeliac UK's multi-year marketing strategy, ensuring it supports organisational priorities, audience growth and income generation.
• Own the marketing operating model, including campaign intake, editorial governance and prioritisation
• Act as guardian of the Coeliac UK brand, ensuring consistent application of brand identity, tone of voice, messaging and visual standards across the organisation.
• Work closely with the Head of Digital to ensure integrated audience journeys across digital and offline channels.
• Lead, coach and develop a high-performing marketing team, creating a culture of collaboration, accountability and continuous improvement.
• Personally lead major marketing projects and strategic change programmes where senior expertise, judgement or cross-organisational coordination is required.
• Oversee development of organisational publications and major marketing assets, ensuring quality, consistency and effectiveness.

About You:

We are looking for an inspiring and strategic marketing leader with strong editorial and audience engagement skills. The ideal candidate will have:

• Significant experience in a senior marketing leadership role.
• Demonstrable success developing and delivering integrated marketing strategies that achieve measurable organisational outcomes.
• Strong experience of brand development, positioning and audience engagement.
• Experience leading multi-channel marketing across digital and offline channels.
• Experience leading and developing high-performing marketing teams.
• Strong understanding of CRM, audience segmentation, analytics and marketing performance.
• Experience managing marketing budgets and external suppliers.
• Proven ability to lead complex cross-organisational projects.
• Experience building effective relationships across multiple stakeholders.

About Coeliac UK:

Coeliac disease is a serious autoimmune condition that turns eating – one of life’s simplest pleasures – into a daily challenge. When it goes undiagnosed, it can damage long-term health and make every meal a source of uncertainty. Even with a diagnosis, coeliac disease can affect confidence and freedom – the freedom to eat safely, to socialise without fear, and to live without limits. Right now, the only treatment is a strict gluten free diet.

For nearly 60 years, Coeliac UK has been the trusted voice and driving force for everyone affected by coeliac disease, including those who don’t yet know they have it. We’re campaigning for change, breaking down barriers to diagnosis, improving healthcare, and ensuring safe, affordable gluten free food for all.

Closing date: 11:59pm Sunday 23rd August 2026
First stage interviews: 2nd September

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Head of Communities and Prevention Services

Job title: Head of Community and Prevention Services

Salary: £55,000 FTE

Hours: 30 – 37.5 hours

Contract Type: Permanent

 Start date: ASAP

Reporting to: Chief Executive

Line Reports: x2 -3 (tbc)

Place of work: DENS locations in Hemel Hempstead/Some home working will be possible.

Overall Job Purpose:

 As a member of the Senior Leadership Team, you will be instrumental in developing and driving forward DENS community and prevention services, during an exciting period for the charity, as we move into the new DENS Centre and relocate our Foodbank. As an ambassador both internally and externally, you will work collaboratively with the CEO and the wider leadership team to deliver DENS strategy and role model organisational values. With a focus on building and maintaining a strong network of external relationships, you will identify opportunities for growth and partnership working. You will be responsible for a diverse range of services in the community.

About You

You are a strategic and visionary leader with a solid background in the homelessness sector, a deep understanding of the challenges faced by the client community, and a firm grasp of safeguarding principles. With proven line management experience, you know how to motivate teams, coach peers, and foster a collaborative, high-performing culture. You excel at building strong external partnerships with local government and funders, using your exceptional interpersonal and communication skills to influence, negotiate, and champion DENS’s strategy. Highly organised and proactive, you bring strong project delivery skills to drive service innovation, such as leading the long-term development of the new DENS Centre, while remaining deeply committed to equity, diversity, and DENS’s mission to help rebuild lives.

How to apply

Read the full Job Description & Personal Specification.

If you match our criteria:

· Fill in the DENS Application Form including your Supporting Statement

· Closing date for receipt of applications is 9am 11th August 2026

· We may interview, and offer the role to a suitable candidate before the deadline

We will not accept a general CV for this role

Please advise us should you require adjustments to be made for you at interview.

Please advise us should you require adjustments to be made for you at interview.

 Extra info re benefits……

Why join DENS?

You’ll be part of a supportive, friendly, and dedicated team of fundraisers who foster a collaborative "One Team, One Goal" culture. We value and celebrate every member's contribution, ensuring you thrive in our positive working environment. Enjoy flexible working arrangements that support your work-life balance, along with ongoing training and development to enhance your skills. Your fundraising efforts will directly contribute to creating positive change and making a lasting impact in our community.

Benefits include:

• 25 days or equivalent annual leave, excluding Bank and Public Holidays
• One additional day of annual leave after each 5 years’ service, up to 3 days.
• Flexible working environment
• Medicash plan, including Virtual GP, some dental and optical cover
• Employee assistance programme – 24/7 mental health support helpline
• Blue Light Card discounts
• Professional development and training, including on-going access to e-learning platform
• Staff Networks, Wellbeing Days and whole team events
• One day to volunteer for DENS or another organisation
• NEST pension scheme

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills, and confidence to take the next step in their lives.

About the role

The Head of Income Generation is a new and important leadership role within Stonewall Housing, created to grow and diversify our voluntary income and support the next stage of our development as a nationwide LGBTQ+ housing and homelessness charity.

Reporting to the Director of Development, you will lead the development and delivery of ambitious income generation plans, with a particular focus on significantly growing income from corporate giving and partnerships.

You will build on Stonewall Housing’s existing corporate relationships while identifying and securing new opportunities across the UK. This will include strategic and commercial partnerships, Charity of the Year relationships, corporate donations, corporate foundations, employee fundraising, sponsorship, cause-related marketing and other opportunities for businesses and their employees to support our work.

You will develop compelling partnership propositions, lead applications and pitches, build relationships with senior decision-makers and create opportunities that deliver sustainable income alongside wider value for Stonewall Housing and the LGBTQ+ communities we support.

Alongside your focus on corporate income, you will work across Stonewall Housing’s wider fundraising portfolio, contributing to the development and growth of individual giving, major donor fundraising, community fundraising and other voluntary income streams. You will identify opportunities for different areas of fundraising to complement one another and create meaningful pathways for supporters to deepen their relationship with Stonewall Housing.

This is a senior role that combines strategic thinking with hands-on income generation. You will be as comfortable developing an income strategy and managing a pipeline as you are writing an application to a corporate foundation, pitching a partnership, meeting a prospective supporter or developing a new fundraising opportunity.

Working closely with the Director of Development and colleagues across Stonewall Housing, you will help translate our services, impact and ambitions into compelling opportunities for funders, businesses, partners and supporters.

As this is a new role, you will have a significant opportunity to shape our approach, develop new income streams and build the systems, relationships and opportunities needed to support Stonewall Housing’s long-term sustainability and national impact.

Key responsibilities

Corporate giving and partnerships

• Lead the development and delivery of ambitious plans to grow and diversify Stonewall Housing’s corporate income across the UK.

• Generate income through corporate partnerships, corporate giving, Charity of the Year relationships, commercial partnerships, corporate foundations, employee fundraising, sponsorship and other forms of business engagement.

• Build and maintain a strong, diverse pipeline of prospective corporate supporters and partners.

• Research, identify and pursue new corporate fundraising opportunities that align with Stonewall Housing’s mission, values and strategic priorities.

• Secure new high-value and multi-year corporate partnerships that generate sustainable income and wider strategic value.

• Develop compelling and tailored partnership propositions that connect corporate priorities with Stonewall Housing’s services, impact and ambitions.

• Lead approaches, applications, pitches, presentations and negotiations with prospective corporate partners.

• Identify and submit high-quality applications to corporate foundations, corporate grant programmes and other business-led funding opportunities.

• Develop and submit strong Charity of the Year applications, pitches and presentations, supporting employee voting and engagement where required.

• Build trusted relationships with senior business leaders, corporate social impact and sustainability teams, corporate foundations, LGBTQ+ employee networks, employee resource groups and other key decision-makers.

• Develop commercial and cause-related partnerships that generate income, raise awareness and engage new audiences.

• Identify opportunities for sponsorship of Stonewall Housing’s events, campaigns, programmes and other areas of work.

• Develop opportunities for employees to support Stonewall Housing through fundraising, payroll giving, matched giving, challenge events, volunteering and other forms of engagement.

• Work with corporate partners to develop engaging fundraising activities and campaigns that inspire employee participation and generate meaningful income.

• Build strong, long-term relationships with existing corporate partners, identifying opportunities for renewal, increased investment and deeper engagement.

• Provide high-quality stewardship, communications and impact reporting that demonstrate the difference partners’ support makes.

• Work closely with colleagues to create meaningful opportunities for corporate partners and their employees to engage with Stonewall Housing’s work.

• Ensure volunteering, pro bono support and gifts in kind are developed as part of wider strategic relationships and, where appropriate, create pathways towards sustainable financial support.

• Represent Stonewall Housing at corporate events, networking opportunities, conferences, pitches and sector forums.

• Ensure prospective partnerships are subject to appropriate due diligence and align with Stonewall Housing’s values, ethical fundraising principles and commitment to LGBTQ+ communities.

Individual giving and wider fundraising

• Work across Stonewall Housing’s wider voluntary income portfolio to support the growth and diversification of sustainable income.

• Working collaboratively with colleagues across the Development team, develop and deliver plans to grow income from individual supporters, including regular giving, one-off donations, fundraising appeals and digital giving.

• Develop engaging supporter journeys that strengthen acquisition, engagement, retention and long-term support.

• Develop fundraising products, campaigns and activities that are accessible, engaging and capable of generating sustainable income.

• Identify opportunities to connect corporate engagement with individual giving, including employee donations, payroll giving, matched funding and workplace fundraising.

• Use supporter insight and fundraising data to improve engagement, retention and long-term value.

• Explore new and emerging income opportunities where these align with Stonewall Housing’s values, strategic priorities and organisational capacity.

Income strategy and development

• Work with the Director of Development to develop and deliver Stonewall Housing’s multi-year income generation strategy.

• Translate organisational priorities, service developments and evidence of impact into compelling cases for support and fundable opportunities.

• Identify opportunities to increase unrestricted and flexible income while maintaining a balanced and sustainable funding portfolio.

• Develop new fundraising products, campaigns and partnerships where there is clear potential for sustainable growth and positive return on investment.

• Maintain a strong understanding of the external fundraising environment, including emerging trends in corporate giving, responsible business, philanthropy and supporter engagement.

• Identify opportunities for collaboration with organisations and partners that share Stonewall Housing’s values and objectives.

• Ensure income generation activity supports Stonewall Housing’s organisational strategy, financial sustainability and ambitions for national impact.

Person specification

We know that excellent candidates may not meet every requirement listed below. If you are excited by the role and believe you have the skills, experience and potential to succeed, we encourage you to apply.

Essential experience

• Significant experience of working in a senior fundraising, income generation, development, partnerships or business development role, with responsibility for generating income and delivering against agreed targets.

• A strong track record of securing and growing income from corporate partners, businesses or other external organisations.

• Demonstrable experience of developing successful corporate relationships, from identifying and approaching prospective partners through to securing, managing and growing partnerships.

• Experience of generating income through a range of corporate opportunities, which may include strategic partnerships, commercial partnerships, corporate giving, Charity of the Year relationships, corporate foundations, sponsorship, employee fundraising or cause-related marketing.

• Experience of developing compelling funding propositions, partnership proposals, applications, pitches or presentations that have successfully generated income.

• Experience of building and maintaining effective relationships with senior stakeholders, funders, corporate partners and other external decision-makers.

• Experience of managing income targets, fundraising pipelines and financial forecasts, with the ability to assess progress, identify risks and prioritise opportunities.

• Experience of contributing to the development and delivery of fundraising or income generation strategies.

• Experience of working collaboratively with colleagues across different teams to develop funding opportunities, cases for support and partnership activity.

• Experience of providing effective line management, support and development to staff.

Desirable experience

• Experience of working across additional fundraising streams, such as individual giving, major donors, community fundraising, trusts and foundations or digital fundraising.

• Experience of securing high-value or multi-year corporate partnerships.

• Experience of submitting successful Charity of the Year applications or applications to corporate foundations and grant-making programmes.

• Experience of developing commercial partnerships, sponsorship opportunities or cause-related marketing campaigns.

• Experience of working with LGBTQ+ employee networks, employee resource groups or corporate inclusion networks.

• Experience of working within the LGBTQ+, housing, and/or homelessness, charity sectors.

• Experience of working within a growing organisation or developing a new area of fundraising activity.

• Experience of using a customer relationship management system to manage fundraising relationships, opportunities and income pipelines.

Essential knowledge

• Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people, or the ability and commitment to develop this knowledge quickly.

• Strong knowledge of corporate fundraising and partnership development, including current approaches to corporate giving, employee engagement, Charity of the Year partnerships and corporate social impact.

• Understanding of how to identify, cultivate, secure and steward corporate partners and other high-value supporters.

• Understanding of the principles of effective fundraising, including supporter and partner stewardship, relationship management and long-term engagement.

• Knowledge of effective income pipeline management, forecasting and performance monitoring.

• Understanding of the importance of generating sustainable and unrestricted income alongside funding for specific services and projects.

• Understanding of how effective communications, storytelling, evidence and impact reporting support fundraising and partnership development.

• Knowledge of ethical fundraising, due diligence and the importance of developing partnerships that align with an organisation’s mission and values.

• Understanding of equity, diversity and inclusion, and the importance of representing LGBTQ+ people and people with lived experience accurately, respectfully and without tokenism.

• Knowledge of relevant fundraising legislation, regulation and good practice, including the Fundraising Regulator’s Code of Fundraising Practice, data protection and responsible use of supporter information.

Essential skills and abilities

• Excellent relationship-building and networking skills, with the confidence and credibility to engage senior corporate stakeholders, funders, partners and supporters.

• A strong ability to identify opportunities, open new relationships and develop them into meaningful, sustainable partnerships.

• Excellent written communication skills, with the ability to develop persuasive funding applications, partnership proposals, cases for support, presentations and reports.

• Excellent verbal communication, influencing, negotiation and presentation skills.

• The ability to communicate Stonewall Housing’s mission, services and impact in a compelling and accessible way to a range of audiences.

• Strong strategic thinking skills, combined with a practical and delivery-focused approach.

• The ability to translate organisational priorities and service needs into compelling and fundable opportunities.

• Strong commercial and financial awareness, including the ability to develop income forecasts, manage targets and assess return on investment.

• The ability to develop and manage a strong pipeline of prospective partners and fundraising opportunities.

• The ability to use data, insight and evidence to inform fundraising decisions, monitor performance and identify opportunities for growth.

• Excellent organisational and project management skills, with the ability to manage multiple relationships, priorities and deadlines effectively.

• The ability to work independently, use initiative and take ownership of agreed areas of responsibility while working collaboratively as part of a wider Development team.

• The ability to lead, motivate and support colleagues, creating a collaborative and ambitious approach to income generation.

• Strong judgement, including the ability to assess potential opportunities, partnerships and risks through an ethical and values-led lens.

• The ability to build effective relationships across teams and bring colleagues together around shared opportunities and objectives.

• Confidence using digital communication, fundraising and relationship management systems, with the ability to learn new platforms and tools.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Substance Misuse, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave - 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

· BHSF health cash  plan

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact Claire, our Director of Development, on claire[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

As Head of Development, you will be an experienced fundraiser with a proven track record of securing funding from grant-giving trusts and foundations. Experience of developing support from other fundraising sources, such as individual donors, corporates or public sector funders, would be an advantage.

You will be skilled at understanding organisational needs, developing compelling funding propositions and writing persuasive, high-quality applications and reports. You will be an excellent communicator with outstanding writing skills, highly organised, proactive and full of initiative. You will enjoy building strong relationships with funders, donors and colleagues, and be excited by the opportunity to deliver fundraising activity in a collaborative, mission-driven organisation.

Working closely with the CEO, Deputy CEO, Senior Leadership Team, Trustees, and colleagues across Art UK, you will play a vital role in securing the funding that enables us to deliver our mission and bring art to everyone through the power of digital. You will lead, support and develop the Development team, while using your expertise to build strong relationships with funders and partners, communicate the impact of our work, and develop compelling opportunities for support.

Your commitment to equality, diversity, inclusion, and belonging aligns with our organisational values, and you are passionate about contributing to a positive workplace culture.

Visit our website to download the full information pack.