Head of supporter experience jobs

This is a pivotal leadership role at the heart of Stewardship’s customer operations. You will lead a dedicated team responsible for delivering operational excellence across our primary platforms, ensuring that the systems, processes and controls supporting our services are effective, scalable and aligned with our mission.

This dynamic and strategic role offers a unique opportunity for an enthusiastic leader who is passionate about serving our organisation’s Christian mission. As the leader in this role, you will have proven ability to drive operational efficiency and implement best practice. You will prize quality and attention to detail, and innovation, focusing on growing the Kingdom of God through operational efficiency and excellence.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

A little about us 

We are one of the largest providers of mental health services to schools in Greater London. We also provide high quality early years education and family support, including offering emergency assistance for families in crisis. This work makes a real difference to thousands of children and families each year.

Our values

We work with people of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership. 

About the role

This is an exciting opportunity to join the Senior Management Team (SMT) of a dynamic and growing children’s charity as Head of Human Resources and Operations, taking on a critical leadership role to support the next phase of our development.  Working closely with the SMT as trusted advisor and most senior HR professional, you will provide strategic and operational advice, guidance and support to the organisation on all people related practices.

What we are looking for

The successful candidate will have:

· A CIPD Level 7 qualification, or equivalent demonstrable senior HR experience.

· A strong track record of working successfully within a senior HR role.

· Initiative, creativity and a proactive approach.

· Excellent interpersonal and people management skills.

What you will get in return

· Generous annual leave allowance of 35 days p.a. plus bank holidays (pro rata)

· 11% employer pension contribution

· Access to a staff Health Plan and Employee Assistance Programme

· Hybrid working options.

· CPD opportunities.

· The opportunity to wake up each morning and feel you are making a positive difference.

Salary

£60,000 - £65,000 p.a. pro rata (£36,000 - £39,000 for three days per week).

Hours

Three days per week (21 hours), with flexibility to spread hours across the full working week if preferred.

Location

Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff), with hybrid working options.

How to apply

A full job description is attached. Please apply using the 'Apply Now' button and include your CV and cover letter.  Please ensure your cover letter is concise (max. two sides of A4) and clearly set out why your skills and experience make you suitable for this role and what motivated you to apply. 

CLOSING DATE: Monday 6th July 2026, 9am
INTEVIEW DATE: Week commencing 13th July 2026

Please be aware that due to the high volume of applications, feedback will not be provided for candidates who are not shortlisted.

Further information

CCS is an inclusive employer and we aim to have a workforce that reflects the rich diversity of the communities we service. There is no requirement for our staff to be Catholic and we encourage applications from candidates from diverse backgrounds. We are committed to safer recruitment and maintaining a strong and positive safeguarding culture.  This post will be subject to an enhanced DBS check.  References from current/past employers will also be sought once an offer has been made.

Charity No. 210920

About The Advocacy Project

We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

· Advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

· User involvement projects that help organisations improve what they offer by listening to people who use their services

· Local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.

About the role

The Advocacy Project vision is clear: everyone should have a voice. We work tirelessly to ensure that those who are often unheard or whose wishes are dismissed are heard and their rights upheld.

We believe passionately that everyone should have equal outcomes when accessing health and social care services, and we all live our values everyday showing up with kindness, strength, honesty and belief in the work we do. Our work makes a difference, but we need to reach more people and change more lives; can you be part of our journey? 

You will be joining The Advocacy Project at a critical time as we enter the second year of our new strategy.  Key to the success of the new strategy is developing a sustainable business model that moves us from a reliance on statutory income to a mixed portfolio of funding including trusts and foundations and paid for services.  Focussing on growth we are looking to secure at least £250,000 new income annually while maintaining our current income levels, we aim to double our income by the end of our strategy in 2030.

As part of our senior leadership team, you will be agile and collaborative, a fundraising professional who has developed and delivered an income generation strategy and achieved income growth across multiple income streams, including developing commercial income streams, grants and statutory income. You will be hands on, getting stuck into applications, prospecting, communicating, and developing new income opportunities. Building strong relationships with staff, volunteers and service users, you will also have the ability to engage with stakeholders and build relationships externally. You will develop evidence-based and impact-led cases for support for various projects and must be able to unlock growth, develop new approaches and help communicate our impact.

You will build and lead a small, effective and positive fundraising team.

Key responsibilities

• Developing our income strategy to ensure we reach our financial and strategic goals.
• Chairing the Business development and fundraising committee
• Further developing trust and foundations pipeline, growing income and identifying new opportunities.
• Further develop our commercial income opportunities including training, consultancy and paid for services.
• Overseeing all tender submissions including building the pipeline and writing or commissioning tender writers.
• Working with the CEO and our comms officer to ensure our Comms and Income generation strategy are aligned.
• Recruiting and managing bid writers as required. 
• Working with our Finance team to ensure all donations are collected and recorded correctly, holding budget responsibility for fundraising and cooms.
• Building our case for support, working closely with staff and service users to understand their lived experience.
• Representing The Advocacy Project with funders, commissioners and external partners
• Ensure the Board of Trustees are regularly updated on the progress of income generation and our comms engagement, using a transparent and consistent reporting framework.
• Embed a fundraising culture within The Advocacy Project.

About you

We’re looking for someone with a significant success and experience of impactful charitable fundraising across diverse income streams especially from trust and foundations.

You must be passionate about our work the role of advocacy and involving service users in design.

Essential

î  Effective line management skills and ability to deliver alongside and through small team.

î  Experience of developing trust and foundations pipelines, bid writing and evidenced success of winning significant funding.

î  Experience of statutory services and tender submissions

î  Experience of developing new income streams.

î  Experience of delivering to targets, including a strong understanding of risk and how best to manage it

î  Knowledge of fundraising regulations, GDPR, and best practices

Desirable

î  Experience of working as a senior leader within a third sector, public sector, or voluntary organisation, including setting strategy and managing change

î  Experience of designing and delivering commercial income streams including business to business and direct to consumer products

î  Previous experience in an Advocacy/user voice organisation

î  Previous experience of co production.

Skills

î  Strong leadership and management skills

î  Ability to work collaboratively and lead change effectively

î  Be highly organised and self-motivated with a proven ability to work to tight deadlines

î  Positive, creative, entrepreneurial, and solutions focused.

î  Proactive, dynamic, able to work effectively independently.

î  Ability to problem solve and think creatively

î  Confident networker, with strong communication skills.

î  Strong understanding of EDI principles and how to apply them in your work

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.

Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers.

We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters. 

This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most. 

The role 

In collaboration with the Head of Communications and Director of Income Generation you will help develop Farleigh Hospice’s supporter engagement and individual giving programme, with a focus on retention, growing regular giving and lifetime value.

A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission.

You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams.

Using your strong leadership and team management skills you will provide guidance, direction and support to the supporter engagement team, while delivering impactful campaigns, supporter journeys and stewardship touchpoints. 

This is an exciting time to join Farleigh Hospice. As we grow our supporter engagement programme, you will play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.  

What we are looking for 

A highly motivated individual with:  

• Significant experience in supporter management and /or individual giving fundraising

• A proven track record of growing supporters and regular income 

• A proven track record of achieving income targets 

• Significant experience delivering supporter journeys, stewardship and retention activity 

• Strong leadership and team management experience    

• Excellent communication, influencing and relationship-building skills   

Why apply for this role? 

We offer a great working environment, a competitive pay and benefit package, training and development opportunities and a strong team to support you. 

If you would like the opportunity to be part of a mission-driven organisation where your work has real impact, please view the full job description.

Please note we are unable to accept CV’s emailed direct – please apply via the Farleigh website – thank you. 

Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this, we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and end of life care, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Our communications department develops and implements the Marie Curie external communications strategy that embeds our corporate identity and reputation in a strategic manner amongst the public, stakeholders, communities, media and regulatory arena.

As our Head of Communications, you will play a leading role in helping grow and position Marie Curie as the expert in end-of-life care, increasing our audience, influence and amplifying our voice. This is a unique opportunity to shape the conversation around end-of-life care, using the power of communications to drive change and make a meaningful impact in a truly mission-driven organisation.

Your Impact: 

• Develop, implement and manage our external communications in line with our organisational strategy and values.
• Work closely in collaboration across directorates and initiatives, ensuring our messaging is aligned and effective.
• Together with the Director Corporate and Strategic Communications and the Head of PR and Media, lead in periods of crisis communications with response plans and key messages.
• Lead, guide and develop the communications team.

Key Criteria:

• Experience in a similar role, creating and delivering organisation wide communication plans that support business objectives.
• Strong track record of leading on major communication campaigns, including change communications.
• Experience managing, leading and developing a team.
• Experience working in a complex organisation, bringing together and aligning different departments.
• Excellent interpersonal and leadership skills, with the ability to develop strong relationships and influence across all levels.
• Strong project management skills with experience aligning and managing campaigns, projects and products to organisational objectives.

Please see the full job description .

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Monday 29 June. We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.

Salary: £58,500 - 65,000 depending on experience.

Contract:  Full time, permanent.

Based:  UK homebased. Occasional travel to our headquarters in London will be required.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.

This is a unique opportunity to drive meaningful change, ensuring volunteering continues to play a vital role in delivering our mission. Reporting to the Chief People Officer, you'll provide organisation-wide leadership on volunteering, helping us maximise our impact, strengthen community connections, and support the long-term sustainability of our services.

Working closely with senior leaders and teams across the organisation, you'll champion inclusive, accessible and innovative volunteering opportunities that enable people from all backgrounds to contribute in ways that are meaningful to them.

Key Responsibilities

Strategic Leadership

• Develop and deliver a volunteering development plan aligned to Sense's strategic priorities.
• Act as a trusted advisor to senior leaders on volunteering strategy and opportunities.
• Champion volunteering as a key contributor to organisational impact, reputation and sustainability.
• Represent Sense internally and externally, promoting excellence in volunteering.

Developing Volunteering

• Create new, flexible and inclusive volunteering opportunities across services, communities, retail and corporate activity.
• Develop frameworks, tools and guidance that support managers to recruit, engage and retain volunteers effectively.
• Build volunteering opportunities that are meaningful, accessible and rewarding.
• Develop robust KPIs to measure volunteer engagement, impact and experience.
• Use volunteer feedback to drive continuous improvement and innovation.

Inclusion and Engagement

• Promote accessible and inclusive volunteering practices across the organisation.
• Work alongside volunteers, disabled people with complex needs and families to co-design volunteering opportunities.
• Ensure volunteer voices help shape the future of volunteering at Sense.

Governance and Compliance

• Provide expert guidance on volunteering governance, risk management and best practice.
• Lead the development and review of volunteering policies and procedures.
• Ensure volunteering activities comply with relevant legislation, regulation and safeguarding requirements.
• Manage the central volunteering budget and demonstrate value for money.

About You

You'll be a passionate and experienced volunteering leader with a strong commitment to inclusion and social impact.

You'll bring:

• Proven leadership experience within volunteer management.
• Experience working in social care, health, disability services or a related sector.
• A track record of developing and growing inclusive, sustainable volunteering programmes.
• Strong coaching, facilitation and influencing skills.
• Experience using data and insight to inform decision-making and demonstrate impact.
• Budget management experience and an ability to demonstrate return on investment.
• A commitment to accessibility, inclusion and rights-based approaches.

We'd love it if you also have

• Experience supporting disabled people with complex needs.
• Experience within regulated services.
• Knowledge of retail volunteering.
• Experience of co-production and co-design approaches.
• Understanding of trauma-informed or positive behaviour support approaches.
• Experience using digital systems to enhance volunteer engagement.

Why Join Sense?

This is an opportunity to shape volunteering across one of the UK's leading disability charities. You'll join a values-led organisation where collaboration, inclusion and innovation are at the heart of everything we do.

If you're passionate about creating outstanding volunteer experiences and want to help more people make a meaningful difference, we'd love to hear from you.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

The Head of Programming & Creative Producing is a new senior role, working with the Chief Executive to shape and deliver the artistic output of the Philharmonia.

The postholder works hand-in-hand with the Head of Artistic Planning, and members of the Executive team to programme and artistically shape traditional concert programmes at various scales and in various contexts, as well as learning and digital projects and pre- or post-concert activities. The postholder also leads on the development and producing of new performance formats for own-promoted concerts.

A first-rate creative thinker, you will be passionate about working with conductors, artists and agents to create world-class concert programmes, residencies and series, and will be able to draw on your deep knowledge and understanding of orchestral repertoire, artists, and the wider cultural context, as well as an established network of industry relationships to turn your ideas into reality.

Your artistic interests, however, will range beyond the traditional core, and you will be driven by a personal mission to engage different and new audiences with orchestral music, whether that is through music for films or games, cross-artform and cross-genre collaborations, pre-performance debates, schools performances, VR installations, or different performance formats. You will take a producing approach to new performance formats, keenly appreciative of the importance of staging, narrative and flow for contemporary audiences. 

You know the importance of equality and diversity on stage in building a future for classical music, and are an active champion of creative projects which demonstrate this. Discovering new artists and musical voices will be second nature to you, just as you will be sensitive to the needs of established artists and composers in shaping a project. While your focus is on the quality of the artistic output, you will maintain in-the-round awareness of the complex jigsaw of sometimes competing priorities and restrictions into which any project has to be delivered, including box office and audience development targets.

An important member of the HODs Team with a close relationship to the Philharmonia Orchestra Artistic Committee, this role suits a collaborative and inclusive emerging leader who acts with integrity, and who can manage complex systems and personalities in line with the Philharmonia’s mission to create the orchestral experience of the future.

Key Responsibilities

Strategic Planning

• Research and identify future featured artists, composers and guest conductors proactively

• Research and develop ideas and concepts for season themes and series

• Create mainstage programmes in line with the artistic strategy of the Philharmonia Orchestra in close consultation with the Chief Executive and conductors

Leadership and Management

• Lead on chamber music programming, including liaison with players over proposals

• Lead on the development of wrap-around activity on concert days

• Lead on opportunities for commissioning and co-commissioning of new works, negotiating commission fees and contracts. Liaison with publishers.

• Lead on programming Philharmonia Residency venues, taking both box office and logistical considerations into account

• Lead on Philharmonia Records, developing and overseeing the recordings strategy and identifying and planning recording projects for own-label release

• Initiate and develop non-standard orchestral projects for own promotions, such as film or games music formats, formats using visuals, cross-artform or cross-genre collaborations, and performances in non-traditional venues

• Artistically and operationally produce all non-standard orchestral projects, including shaping narrative, stage presentation, and close working with the venue technical staff, supported by relevant project managers

Key tasks

• Develop repertoire ideas and ensure timely registration on clash-diary, with support from Co-ordinator 

• Collaborate with Director of Tours and Project Development and partners to develop programmes for foreign touring and commercial projects, while considering market and budget limitations

• Collaborate with the Learning and Engagement Department on programming for education and learning performance formats, including Artist in Residence Programme and Orchestra Unwrapped, leading as required

• Collaborate with the Development Department on funding approaches to support programming, and work with them on programming fundraising performances and events

• Collaborate with Head of Digital Product and Experience on repertoire and project development for PO Virtual Orchestra

• Join the Artistic Committee discussions re future plans as required

• Listen to recordings to assess suitability for release, and discussing in-house recordings with Artistic Committee.

Other

• Work as part of the HODs team on developing future business plan and strategies built around the Orchestra’s mission, vision and values 

• Be in regular contact with Marketing colleagues to help shape season narrative and proof-read key documents.

• Act as artistic liaison with external promoters and project partners as required

• Attend rehearsals and performances at Southbank Centre and at venues out of London and overseas as required, in order to meet artists and monitor artistic performance and quality

Skills and Qualifications

• Excellent track record of working in artistic planning or artist management (min 5-7 years)

• First-class knowledge of orchestral repertoire and artists, as well as the work of the Philharmonia Orchestra

• Demonstrable creative programming experience at an advanced level

• Demonstrable entrepreneurial mindset with a successful history of creating new projects

• Current experience of development of UK and international markets for orchestras

• First class communications, influencing, and negotiation skills – and the ability to make the case effectively and enthusiastically

• A collaborative team player able to develop excellent working relationships across the organisation 

• Flexible and positive attitude, as well as the ability to think laterally and creatively to overcome obstacles 

• High level of professionalism, self-motivation and organisation, and an ability to manage complex issues effectively. 

• Ability to regularly work out of hours and travel, as required. 

• Diplomatic and capable of being an excellent ambassador for the Philharmonia Orchestra 

Supporter Acquisition & Development Manager

Reporting to:

Head of Fundraising

Location:

Hybrid / Leatherhead (UK-wide considered)

Salary:

£35,000 – £40,000 (dependent on experience)

Role purpose

This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.

This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.

You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.

This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.

Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.

Key responsibilities

1. Acquisition strategy, income ownership & growth

· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals

· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance

·  Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why

· Build and scale regular giving acquisition, as a core long-term income stream

· Develop, test and refine compelling fundraising propositions that convert audiences into donors

· Work collaboratively to identify, test and scale new acquisition channels and opportunities

· Manage and optimise an acquisition budget, ensuring strong return on investment

2. Audience insight, segmentation & targeting

· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public

· Develop clear audience segments and personas, based on behaviours, motivations and values

· Use CRM and campaign insight to drive targeted, personalised acquisition activity

· Ensure all activity is audience-led, insight-driven and performance-focused

3. Campaign delivery, testing & optimisation

· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.

· Implement a test-and-learn approach, continuously improving messaging and targeting

• Monitor and report on key performance metrics, including CPA,ROI and LTV
• Extend campaign lifecycles and maximise value through integrated, multi-channel planning

4. Supporter development & retention

· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle

· Deliver high-quality stewardship and supporter care, including welcome journeys

· Support progression into regular giving  and mid-value giving

· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.

5. Content, propositions & engagement

• Lead the development and testing of fundraising propositions that clearly communicate impact, urgency and relevance to the horticulture sector

· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content

· Ensure messaging is audience-specific, emotionally engaging and income-driven

6. Data, CRM & insight

• Work closely with Data/CRM colleagues to ensure accurate segmentation and data selection and develop effective campaign tracking and reporting
• Use data and insight to optimise campaign performance, enhance audience targeting and conversion rates, and increase overall supporter lifetime value.
• Ensure all fundraising activity complies with relevant regulations and standards, including General Data Protection Regulation (GDPR), Fundraising Regulator guidance, and Gift Aid requirements.

Scope & resources

· Responsibility for Individual Giving acquisition performance and income growth

· Management of an annual acquisition budget (to be developed and scaled)

· Access to internal expertise across fundraising, marketing, digital and data

· Opportunity to shape agency relationships and campaign delivery

Success measures (KPIs)

· Delivery of annual acquisition income targets

· Growth in new supporters and donors recruited

· Improved cost per acquisition (CPA)

· Increased conversion rates and ROI

· Growth in regular giving numbers and value

· Improved retention and lifetime value (LTV)

Person Specification

Essential experience

· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets

· Experience managing multi-channel marketing or fundraising campaigns

· Good understanding of digital acquisition and direct marketing techniques

· Experience managing budgets and analysing performance data

· Experience using CRM systems for segmentation, targeting and reporting

Skills & competencies

· Strong commercial and income-driven mindset

· Excellent analytical and data interpretation skills

· Ability to translate insight into high-performing campaigns

· Strong project and campaign management skills

Personal attributes

· Results-driven, proactive and accountable

· Comfortable working in a target-driven, performance-focused environment

· Collaborative and solutions-oriented

· Motivated by delivering measurable impact through income generation

· Interest in horticulture or the outdoors (desirable)

Why join Perennial

This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.

You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.

The role offers:

· Real ownership and accountability

· Opportunity to shape strategy and delivery

· Scope to grow income and to make a tangible difference to people’s lives

We are looking for a Head of Operations & Development to play a key leadership role in a creative, community-focused Arts Council England National Portfolio Organisation.

This is a hands-on role combining leadership of day-to-day operations with responsibility for income generation through funding applications, grants, and tenders.

You will play a central role in strengthening how we work and ensuring we have the systems, resources, and funding needed to deliver our programmes and grow sustainably.

About Gazebo

Gazebo is a diverse arts organisation based in Wolverhampton and an Arts Council England National Portfolio Organisation.

We have a fantastic programme of Theatre in Education, community arts, out-of-school activities, professional touring theatre, and creative training. Our work supports children, young people, and communities to build skills, confidence, and creativity.

We are rooted in our values of creativity, inclusion, and collaboration, with a strong commitment to diversity, social justice, and community engagement.

What you’ll do

• Lead the day-to-day operations of the organisation
• Develop and maintain effective systems and processes
• Lead on funding applications, bids, and tenders
• Identify and develop new income streams and partnerships
• Oversee financial processes, budgets, and reporting (with support)
• Support governance, compliance, and reporting
• Line manage staff and support effective organisational delivery

About you

We are looking for someone who:

• Has experience in a senior operational or management role
• Has experience writing funding applications or bids
• Is confident managing a broad range of responsibilities
• Is proactive, organised, and able to take ownership
• Is approachable and able to build strong working relationships

We are particularly interested in candidates with experience in the arts, cultural, or voluntary and community sector. However, we also welcome applications from those with transferable skills and experience from other sectors.

Why join us

This is a key leadership role within a small, ambitious organisation.

You will play a central part in shaping how we operate, securing funding, and supporting the delivery of creative work with communities.

For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk

How to apply

Please send:

• A CV (maximum 2–3 pages)
• A supporting statement (maximum 2 pages)
• A completed equalities monitoring form

Your supporting statement should:

• Set out how you meet the requirements of the role, as outlined in the full person specification (in candidate pack available on our link tree)
• Highlight your experience of operational management and funding
• Include an example of a funding application or similar work
• Explain why you are interested in the role and why you would be a good fit

 Please include “Head of Operations & Development” in the subject line of your email

 Closing date: Friday 19 June 2026
 Interviews: Friday 3 July 2026, Gazebo Theatre, Wolverhampton

If you need any support with your application, please get in touch and we will do our best to meet your needs.

Equality & inclusion

We particularly welcome applications from people of the Global Majority and those currently underrepresented in the arts and cultural sector.

About the role

The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.

This senior role has three core objectives:

• to grow and structure the Institut’s existing Patrons’ Circle;
• to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
• to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.

The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.

A key dimension of the role is the development of both:

• an in situ engagement programme at the Institut français;
• and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.

Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.

About the Patrons’ Circle

The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.

Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.

Key responsibilities

Patrons’ Circle & Young Patrons development

• Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
• Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
• Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
• Build and nurture a strong community through tailored engagement and personalised experiences
• Oversee the full patron journey, including onboarding, stewardship and retention
• Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
• Structure and evolve benefits and membership offers for Patrons and Young Patrons
• Develop exclusive cultural experiences and networking opportunities for patrons and trustees

In-kind sponsorship activation & event partnerships

• Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
• Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
• Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
• Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
• Coordinate sponsor activations in collaboration with programming, communications and production teams
• Build and maintain long-term relationships with sponsors and institutional partners
• Coordinate delivery and follow-up of partnership benefits and sponsor visibility

Events & experiences

• Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
• Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
• Collaborate closely with programming, communications and production teams
• Ensure excellence in event delivery and premium stakeholder experience

Administration & coordination

• Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
• Draft meeting minutes and coordinate follow-up actions
• Oversee administrative management of the Patrons’ Circle
• Coordinate agreements, partnerships and sponsor deliverables
• Ensure logistical and administrative follow-up for events and activations

Strategic contribution

• Propose innovative formats and initiatives to enhance patron and sponsor engagement
• Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
• Monitor and evaluate engagement outcomes and partnership impact
• Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships

Profile

• Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
• Proven experience in developing and managing high-level relationships and stakeholder communities
• Experience in event partnerships, experiential engagement or brand activation
• Strong strategic thinking with the ability to design and implement audience and engagement initiatives
• Excellent organisational and project management skills
• Outstanding interpersonal and communication abilities
• Fluent English and French (written and spoken) essential
• Proactive and entrepreneurial mindset with strong initiative
• Strong interest in arts, culture and international environments

Conditions & benefits

• One-year renewable contract: 37.5 hours per week, Monday to Friday
• Gross monthly salary: £3,292
• 32 days of paid leave + public holidays
• travel allowance provided
• Possibility of joining a supplementary pension fund and health insurance subject to conditions
• Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
• Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
• Start Date: as soon as possible

Across the UK, millions of children and young people are facing complex social and emotional challenges. AllChild works within local communities and wider support systems to identify and support children and young people most at risk of poor social, emotional and academic outcomes. Through our two-year Impact Programme, we help build a joined-up network of support around each child and family, working in partnership with schools, local services and community organisations.

We’re looking for an inspiring Head of Community Delivery to join our London-based team. This is a senior leadership role within our Delivery Team, where you’ll play a key part in shaping and delivering AllChild’s place-based programmes, ensuring they create meaningful and lasting impact across your region.

For further information, please view the Job Pack.

To apply, please visit our website via the Apply button.

Closing date: 9 July 2026.

We recognise that candidates may use AI tools to support research and check grammar. However, we ask that all supporting statements and application responses reflect your own thoughts and experiences. Over-reliance on AI may limit our ability to assess your individual skills, critical thinking, and personal approach, which are important parts of our selection process. 

Assistant Head of Fundraising (Public Fundraising)

Salary £57,574.79 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Assistant Head of Fundraising (Public Fundraising)

Location: London/Hybrid

Salary: £57,574.79 per annum

Weekly Hours: 35

Reference: YMC1212513

An exciting moment to join us

YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people. Working alongside local YMCAs, we will support the development of new accommodation across the federation, helping young people move towards independence.

This role sits at the heart of that ambition.

You will lead the fundraising behind two critical components of the 10,000 Homes programme:
• Securing income from the public to build and sustain a central Centre of Expertise (mobilisation team), supporting local YMCAs to develop and deliver housing projects.
• Raising capital from individual supporters, mid-level donors and major donors to grow a replenishing national fund that provides upfront investment to unlock housing developments across the federation.

At the centre of this is the 10,000 Homes Fund: a bold, housing-focused proposition that offers the public a clear and tangible way to support young people into safe, stable accommodation. You will be responsible for growing this proposition, ensuring it resonates strongly with supporters and inspires giving at all levels.

You will lead an integrated public fundraising approach, bringing together individual giving, mid-level and major donors into one compelling, housing-led narrative. A key part of the role will be translating a complex, federated model into a simple, emotional and compelling case for support that connects with people’s motivations to give.

We’ve established strong early foundations and are now ready to scale. This role offers the opportunity to take a high-potential public fundraising proposition to the next level -expanding its reach, deepening supporter engagement, and unlocking significant new income.

We are looking for someone who is creative, data-driven and passionate about engaging the public to drive meaningful change for young people. We’re looking for someone comfortable working in a federated environment, with the ability to simplify complex ideas into compelling messages for the public.

The role

As Assistant Head of Fundraising (Public Fundraising), you will lead and inspire a team of talented fundraisers, deputising for the Head of Fundraising and taking ownership of our most ambitious programmes:

The 10,000 Homes Fund driving forward our flagship proposition across individual giving, cash appeals and mid-level audiences.

Major Donors shaping the strategy for high-net-worth relationships, new giving circles and development boards.

RoomSponsor, YMCA’s flagship regular giving product, now in its third year of an ambitious growth strategy. You will oversee a unique partnership model across 45 local YMCAs, support the income distribution process, and see first-hand the impact of your work through a programme that directly supports young people with safe accommodation.

Legacies working with the Senior Fundraising Manager and Head of Fundraising to define and grow what is set to become a landmark legacy programme.

This is a hands-on leadership role: you will set direction, manage budgets, develop your team, while also being prepared to step into delivery when it matters most. You will balance strategic oversight with practical execution, ensuring programmes are both ambitious and deliverable.

About you

You are an experienced public fundraising professional with a strong track record in individual giving or direct marketing, alongside a well-developed understanding of major donor fundraising. You know how to bring different disciplines together behind a single proposition and deliver results.

You are an effective and confident leader, able to build, motivate and develop high-performing teams. You create clarity, set high standards, and support others to do their best work, stepping in when needed and leading from the front.

You are at your best when driving a clear proposition forward. You are excited by the opportunity to take a compelling idea and translate it into something that engages the public, inspires generosity and delivers sustainable income.

You are energised by a challenge, comfortable with complexity and working in a federated environment, where success depends on strong relationships and shared ownership. You are skilled at working with partners, whether agencies, internal stakeholders or local YMCAs, and know how to align people around a common goal.

You combine strategic thinking with operational delivery. You are data-driven, using insight and performance to shape your decisions, and confident working with (and occasionally building) financial models to plan, test and scale activity. You bring both creativity and discipline, generating new ideas while ensuring they are grounded, deliverable and effective.

Above all, you are a strong communicator and influencer. You can simplify complex ideas into clear, compelling messages, build confidence with colleagues and stakeholders, and position fundraising as a critical enabler of impact.

Why join us now

YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. What we need now is a leader ready to take this momentum to the next level.

YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.

Our recruitment process is anonymised and candidates' names are hidden. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Head of Communications & Media

·Salary - £56,898 (including £5,000 London area weighting)

·Contract – Full time, Permanent

·Hours – 37.5 per week

·Location – London & Hybrid

·DBS requirement - No

·This role does not offer eligibility for visa sponsorship.

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an exciting senior leadership role for an ambitious communications professional who thrives on shaping narratives, building reputation and driving engagement.

Reporting to the Director of Engagement & Impact, you will lead Nacro's communications and media function, developing and delivering impactful strategies that raise our profile, influence change, strengthen our brand and amplify the voices of the people we support.

Leading a high-performing team, you will oversee media relations, content and campaigns, marketing, digital engagement and brand management, ensuring communications support organisational priorities and deliver measurable impact.

We're looking for a strategic communicator with a proven track record of delivering high-impact communications and media campaigns.

You'll bring with you:

• Experience leading high impact communications teams.
• Significant experience in communications, media and/or marketing strategy
• A strong track record of securing proactive, high-profile media coverage.
• Experience developing and delivering integrated communications and digital engagement strategies.
• Strong understanding of brand identity and management.
• Experience using emerging technologies, including AI tools, to improve communications effectiveness and efficiency.
• High quality written and verbal communication skills.
• Creativity and strategic thinking skills
• A collaborative leadership style and a commitment to developing others.

This is an opportunity to play a key role in shaping the voice and profile of a national charity that changes lives every day. You'll work alongside passionate colleagues who are committed to creating positive social impact and helping people realise their potential.

If you're an experienced communications leader ready to make a meaningful difference, we'd love to hear from you. Join us and help tell the stories that inspire change.

This role offers a starting salary within Nacro’s pay structure of £56,898 + London area weighting with expected progression to £58,455 + London area weighting within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

Application deadline 24/06/26, please submit a supporting statement with your application

Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service.

Head of Community Services

£54,961 PA
37.5 hours per week
Working days: Predominately Monday-Friday with On Call requirements

Benefits

5 weeks’ holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: 3rd July
Interview date: 13th July

Make a genuine difference, every day

At Nottinghamshire Hospice, we’re proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values—Compassion, Trust and Ambition—guide everything we do, for the people we support and for each other.

About the Role

The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice’s community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).

What we’re looking for

We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don’t need to meet every desirable criteria — we recruit based on values.

If you’re compassionate, reliable and eager to learn, we’d love to hear from you.

Equity, Diversity, Inclusion and Belonging

We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under‑represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.

The successful applicant will be subject to an Enhanced DBS check with Barred List and must be eligible to work in the UK. Nottinghamshire Hospice is a non‑smoking organisation.

Due to the number of applications we receive, if you haven’t heard from us within three weeks of the closing date, please assume your application has not been successful.

Your privacy

We are committed to protecting your personal information and being transparent about the data we hold. We collect and process information such as your CV, cover letter and application in line with data protection laws. You can read our full Privacy Policy on our webiste.

Registered Charity No: 509759