Head of supporter experience jobs

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the postholder will be responsible for defining aspects of the role, building relationships and processes that will enhance our ways of working as part of wider organisational processes. 

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will work closely with the Director of Partnerships in building relationships, systems and processes that support our delivery across regions and countries as well as working closely with key role holders such as but not confined to the Head of Partnerships Development, and Head of Programme for Vulnerable Children.

The Head of Partnerships Delivery will lead and coordinate our early years scaled programme delivery as well as ensuring activities to support delivery and development of our vulnerable children’s work are catered or within team processes and relationship building with strategic and local stakeholders.

This work spans the organisation – and will have a close working relationships with key stakeholders in operations on aspects of the work as well as to research and impact, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website). 

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Supporter Acquisition & Development Manager

Reporting to:

Head of Fundraising

Location:

Hybrid / Leatherhead (UK-wide considered)

Salary:

£35,000 – £40,000 (dependent on experience)

Role purpose

This is a critical, income-generating role responsible for growing Perennial’s Individual Giving programme and increasing unrestricted income, with a primary focus on supporter acquisition and on supporter development and retention.

This role translates strategy into delivery by converting audiences into supporters, and supporters into income, so our Services team can provide meaningful impact in people’s lives and income into meaningful impact.

You will own and deliver acquisition income targets, and working with our Marketing team lead on the development of audience-led, multi-channel campaigns that attract, convert and retain supporters.

This is an opportunity to build and scale Perennial’s Individual Giving programme from an early stage, shaping propositions, channels and supporter journeys to drive sustainable growth.

Working closely with our marketing and digital teams, you will turn awareness of Perennial into measurable income and long-term supporter value.

Key responsibilities

1. Acquisition strategy, income ownership & growth

· Develop and deliver a data-led Individual Giving acquisition strategy, aligned to organisational income goals

· Own and deliver annual acquisition income targets, with clear accountability for ROI and performance

·  Plan and work with our Marketing and Digital teams to deliver integrated, multi-channel campaigns, leading on the who and the why

· Build and scale regular giving acquisition, as a core long-term income stream

· Develop, test and refine compelling fundraising propositions that convert audiences into donors

· Work collaboratively to identify, test and scale new acquisition channels and opportunities

· Manage and optimise an acquisition budget, ensuring strong return on investment

2. Audience insight, segmentation & targeting

· Identify and prioritise high-value target audiences, including horticulture professionals, industry supporters and the wider public

· Develop clear audience segments and personas, based on behaviours, motivations and values

· Use CRM and campaign insight to drive targeted, personalised acquisition activity

· Ensure all activity is audience-led, insight-driven and performance-focused

3. Campaign delivery, testing & optimisation

· Lead end-to-end campaign delivery from planning through to evaluation and optimisation, working with Marketing to deliver effective branded, cross channel content.

· Implement a test-and-learn approach, continuously improving messaging and targeting

• Monitor and report on key performance metrics, including CPA,ROI and LTV
• Extend campaign lifecycles and maximise value through integrated, multi-channel planning

4. Supporter development & retention

· Design and deliver effective supporter journeys, moving individuals through a typical supporter lifecycle

· Deliver high-quality stewardship and supporter care, including welcome journeys

· Support progression into regular giving  and mid-value giving

· Lead the development of legacy giving within the fundraising programme, working closely with the Head of Fundraising to build a sustainable pipeline.

5. Content, propositions & engagement

• Lead the development and testing of fundraising propositions that clearly communicate impact, urgency and relevance to the horticulture sector

· Work with Marketing & Communications to deliver storytelling-led, conversion-focused content

· Ensure messaging is audience-specific, emotionally engaging and income-driven

6. Data, CRM & insight

• Work closely with Data/CRM colleagues to ensure accurate segmentation and data selection and develop effective campaign tracking and reporting
• Use data and insight to optimise campaign performance, enhance audience targeting and conversion rates, and increase overall supporter lifetime value.
• Ensure all fundraising activity complies with relevant regulations and standards, including General Data Protection Regulation (GDPR), Fundraising Regulator guidance, and Gift Aid requirements.

Scope & resources

· Responsibility for Individual Giving acquisition performance and income growth

· Management of an annual acquisition budget (to be developed and scaled)

· Access to internal expertise across fundraising, marketing, digital and data

· Opportunity to shape agency relationships and campaign delivery

Success measures (KPIs)

· Delivery of annual acquisition income targets

· Growth in new supporters and donors recruited

· Improved cost per acquisition (CPA)

· Increased conversion rates and ROI

· Growth in regular giving numbers and value

· Improved retention and lifetime value (LTV)

Person Specification

Essential experience

· Proven track record of delivering successful acquisition or Individual Giving campaigns that meet income or growth targets

· Experience managing multi-channel marketing or fundraising campaigns

· Good understanding of digital acquisition and direct marketing techniques

· Experience managing budgets and analysing performance data

· Experience using CRM systems for segmentation, targeting and reporting

Skills & competencies

· Strong commercial and income-driven mindset

· Excellent analytical and data interpretation skills

· Ability to translate insight into high-performing campaigns

· Strong project and campaign management skills

Personal attributes

· Results-driven, proactive and accountable

· Comfortable working in a target-driven, performance-focused environment

· Collaborative and solutions-oriented

· Motivated by delivering measurable impact through income generation

· Interest in horticulture or the outdoors (desirable)

Why join Perennial

This is a unique opportunity to build and shape a growing Individual Giving programme within a respected national charity supporting people across the horticulture industry.

You will play a central role in turning engagement into income, helping ensure more people can access vital support before crisis happens.

The role offers:

· Real ownership and accountability

· Opportunity to shape strategy and delivery

· Scope to grow income and to make a tangible difference to people’s lives

Location: The role is national, managing teams in Northern Ireland, Wales and across England. You will need to be able to work at one of our BookTrust offices in London, Leeds, Belfast or Cardiff for an average of 8 days per month whilst some of these collaboration days may be worked in partner locations, at events or stakeholder meetings in any part of the country. The position will require regular travel to BookTrust office bases and to visit and engage as needed.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

This is a new role within the organisation and the new role holder will have a chance to shape and build the role over time.  You will be a strong leader with great people skills -experience of working with and leading teams working in geographically dispersed locations is advantageous. 

You will have a clear experience the public sector landscape with a track record of relationships building, and an understanding of the local government policy landscape. With a collaborative approach to working across interconnecting complex work areas, you will be comfortable working within a matrix style of management for your won direct reports and those of other teams. 

You may have charity or statutory setting experience, and will have the ability to set out a strategic direction for partnerships team members as well as being hands on in developing new relationships to support our work as well as being able to produce high quality written materials, analyse complex data and respond dynamically to a changing external landscape.

You will be an excellent communicator who manages up effectively and who is comfortable working across a matrixed managed team. You will have the ability to work closely with the Director of Partnerships in building relationships, and developing and delivering on strategies that support impact in our early years programmes by guiding the work of our partnerships team.  You will be working closely with key role holders such as but not confined to the Head of Partnerships Delivery, and Head of Programme for Vulnerable Children.

The Head of Partnerships Development will ensure increasingly effective pathways to families by setting out ways of working that ensure delivery teams can access these routes, influence decision makers and develop and build the right relationships for greatest impact. Along with the Director of partnerships the role holder will aim to both influence and respond to central, local and regional policy initiatives in the sector to support BookTrust’s mission to get all children reading, especially those from low income and vulnerable family backgrounds.
The role holder will ensure internal stakeholders are briefed on the local government landscape and that risks and opportunities are clearly articulated.

This work spans the organisation – from within our partnerships team to our research and impact, communications and external affairs, design and innovation, growth planning, communications, profile-raising and income generation – and requires strong collaborative working to draw on skills and capacity in all these areas. 

The role will work internally and externally to ensure the right inputs to ensure success for our scaled programmes, supporting everything from design to upskilling our team and relationship building across the local government and regional and country landscape.

To apply, please complete the application along with a copy of your CV.

Want to join us? To find out more about who we are please go to our website. 

Please note that this advert may close early should we receive a high volume of suitable applications. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details are available on our website).

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

About us:

Join an amazing charity that makes a difference for more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

Muscular Dystrophy UK connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Main purpose of role:

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The Head of Health Information and Engagement will play a critical role in delivering Muscular Dystrophy UK’s (MDUK) 10-year strategy by leading the development and delivery of trusted, accessible information and impactful engagement for both the muscle wasting community and the professionals who support them.

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This role will be responsible for shaping and evolving MDUK’s portfolio of health and lifestyle resources, training materials, and community and professional events ensuring they are evidence-based, user-led, and effectively meet the needs of individuals living with muscle wasting conditions, as well as healthcare professionals across primary, secondary, and tertiary care.

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Leading a dedicated team of three, the postholder will oversee the creation, maintenance, and dissemination of high-quality printed and digital resources, and drive forward MDUK’s programme of community events and professional training.

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Positioned at the heart of the Services and Support Directorate, this leadership role will ensure our information provision and engagement work is inclusive, strategic, and impactful empowering our community and enabling better care and support across the UK.

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Other responsibilities:

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• To ensure that all actions comply with the Data Protection Act.
• To represent the charity externally if required and to undertake other such tasks as required by the line manager.
• Occasional evening and weekend work as required.

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Values and behaviours:

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• A positive attitude and approach that reflect the charity’s values.
• Seek opportunities to contribute to the development of the charity.
• A commitment to and an understanding of disability issues, equality, diversity and inclusion.
• Always demonstrate role model behaviour.

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Benefits:

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We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally. Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offer range of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Wednesday 1st July 2026 

NB Interviews likely to be held on Friday 10th July 2026 

Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

Please download the job description to see full role responsibilities

Endometriosis UK is looking for a Head of Finance to help shape the next stage of our development as a charity with growing ambition, increasing complexity and a powerful mission. This is an exciting new role for the charity, and is core to ensuring our ongoing success.

As a member of the Senior Leadership Team, you will work closely with the Chief Executive, senior colleagues and Trustees to shape organisational direction, strengthen financial planning and ensure resources are aligned with impact. You will provide strategic financial insight, constructive challenge and practical support across the organisation.

You will lead budgeting, forecasting, management accounts, statutory reporting, audit, financial governance, risk, reserves and controls. You will also support business cases, financial models, capital project oversight, trading activity and commercial decision-making.

We are looking for a qualified accountant with senior finance leadership experience, ideally gained in a charity or similarly complex organisation. You will bring strong technical finance skills, sound judgement, commercial awareness and the ability to communicate clearly with non-finance colleagues. Just as importantly, you will be collaborative, values-led and motivated by the opportunity to use finance as an enabler of delivering impact.

This role will suit someone who combines strategic leadership with a practical, hands-on approach, and who enjoys helping colleagues build financial confidence, accountability and discipline.

Sheffield Children’s Hospital Charity
Location: Sheffield
Reporting to: Director of Fundraising

Salary: £45,721.96 to £60,963.64 per annum

Hours and basis: Full Time 37.5 hours per week / Permanent position

Sheffield Children’s Hospital Charity is looking for an ambitious and inspiring fundraising leader to join us as Head of Philanthropy, Trusts & Foundations. This is a unique opportunity to shape and drive high-value fundraising strategies that directly transform the lives of children and families.

About the role

In this pivotal leadership role, you will lead and grow our philanthropy and trusts income streams, developing and delivering a long-term strategy that drives sustainable income growth and meaningful impact.

You’ll work closely with senior leaders, clinicians and colleagues across the Charity and NHS Trust to bring compelling, high-impact projects to life, engaging new supporters and strengthening relationships with our existing donors.

Key responsibilities

• Develop and deliver a strategic plan for philanthropy, trusts and foundations fundraising
• Secure significant gifts and long-term partnerships from major donors and funders
• Personally manage a portfolio of high-value prospects and supporters
• Build and maintain a strong pipeline of funding opportunities
• Oversee compelling cases for support, proposals and grant applications
• Lead, coach and develop a high-performing fundraising team
• Work collaboratively across the organisation to identify impactful funding opportunities

About you

We’re looking for a collaborative and driven fundraising professional with a proven track record in securing high-value gifts (ideally six-figure+).

You will bring:

• Strong experience in major donor and trust fundraising
• Exceptional relationship-building and influencing skills
• Strategic thinking and a results-driven approach
• Experience leading and motivating high-performing teams
• Excellent communication skills, with the ability to craft compelling funding propositions
• A proactive, creative mindset with strong organisational and analytical skills

For further details please read the full job description which outlines behaviours and qualities we are looking for along with skills and experience.

Why join us?

At Sheffield Children’s Hospital Charity, you’ll be part of a passionate, ambitious team committed to making a real difference. You’ll have the opportunity to work on inspiring projects, build meaningful relationships, and shape the future of philanthropy which supports the Sheffield Children’s Hospital to enable healthier futures for children and young people.

Ready to make an impact?

Apply today with your CV and a covering letter.

Initial closing date: Wednesday 1st July 2026 - 9am

Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children’s Hospital Charity.

Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.

About the role 

The Administrative Assistant plays a key role in supporting the effective delivery of services,  projects, events and member communications across the organisation. Working closely with the  Head of Services and colleagues across teams, the postholder will provide high-quality  administrative, project and operational support, helping to ensure services run efficiently and  members receive excellent support and communication. 

This is a varied role requiring excellent organisational skills, attention to detail, strong  communication abilities and the capacity to manage multiple priorities. 

Key Responsibilities 

Services Administration 

• Provide administrative support for the planning, delivery and evaluation of webinars and  online events.

• Support the production and distribution of Fragile Links, including content coordination,  proofreading, scheduling and publication processes. 

• Assist the Head of Services with the administration and project management of  conferences, events and service-related projects. 

• Maintain accurate project records, databases and documentation. 

• Updating information on the website when requested 

• Maintaining records and information on research requests 

Project Administration 

• Provide administrative support for partnership projects 

• Maintain accurate participant and project records in line with data protection  requirements. 

• Coordinate member communications relating to projects and programmes.

• Monitor participation, gather feedback and support project reporting. 

Membership and Member Support 

• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests. 

• Ensure member records are maintained accurately and confidentially. 

Cross-Team Administration and Support 

• Provide customer service support for the online shop, including responding to customer  enquiries and assisting with product updates. 

• Contribute to organisation-wide projects and initiatives as required. 

• Database administration

• Support fundraising administration tasks 

General Responsibilities 

• Work collaboratively with colleagues across all teams. 

• Maintain accurate records and databases in accordance with organisational policies and  GDPR requirements. 

• Undertake other duties appropriate to the role as reasonably required.

Person Specification 

Essential 

• Experience in an administrative, project support or coordinator role.

• Excellent organisational and time management skills. 

• Strong attention to detail and accuracy. 

• Willingness to speak to people over the phone and respond to enquiries.

• Ability to manage multiple tasks and competing priorities. 

• Strong written and verbal communication skills. 

• Good IT skills, including Microsoft Office and database/CRM systems.

• Experience maintaining records and handling confidential information.

• Ability to work independently and as part of a team. 

• Commitment to providing excellent customer and member service. 

Desirable 

• Experience working within the charity, membership or health sector.

• Knowledge of Donorfy, Wordpress and digital communication platforms.

• Understanding of the needs of people living with long-term health conditions or  disabilities. 

Please note that the successful candidate will be required to undergo a fully enhanced DBS check,  prior to commencing employment with EDS UK. 

Application process 

Please send your CV, together with a covering letter outlining how your skills and experience meet  the requirements of the role.

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.

MioCare is an organisation that cares deeply about the people it supports and the quality of the services it delivers across Oldham. We’re a place where people stay, grow, and do meaningful work. We’re deliberate about creating a genuinely supportive culture, and our employee engagement survey feedback shows that this is something people truly experience.

Our ambition is to be outstanding: to provide the very best care and support for residents in Oldham and beyond. Achieving this means delivering consistently high-quality services that continue to improve over time.

As we enter our next phase of growth, we are looking for a Head of Commercial to help us turn this ambition into reality. Working closely with the Managing Director and Senior Leadership Team, this role will focus on building partnerships, securing new opportunities, and helping us support more people to live fulfilling, independent lives.

Key Responsibilities:

• Support the delivery of MioCare’s rolling 3 year growth plan, ensuring growth ambitions are realistic, achievable and aligned with MioCare’s social purpose.
• Lead identification and prioritisation of tenders; Track the market for relevant tenders, frameworks and partnership opportunities, assessing strategic fit, commercial viability and operational deliverability.
• Support development of new service propositions; Help design new services and delivery models that respond to local need, align with commissioning priorities and reflect best practice in care and support.
• Contribute to SLT on growth and commercial matters; Provide strategic insight and challenge at senior leadership level, influencing organisational direction and supporting wider delivery beyond commercial work.

Please visit our website to download the vacancy Application Pack for full details of the role, including a Role Profile, Person Specification, Terms and Conditions and details of MioCare’s additional Staff Rewards package.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Who We Are

The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations. 

We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice.

Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice. 

We are based in London but have a national remit.

Job description

We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact. 

The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership. 

See Job Description document for full details of the role and responsibilties.

Person Specification 

Essential 

• Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation. 

• Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems. 

• Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels. 

• Strong ability to balance strategic thinking with operational delivery. 

• Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice. 

• Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities. 

• Experience of managing external suppliers, advisers or contractors. 

Desirable 

• Experience of working in a time and resource limited small or start up organisation. 

• Experience of working with boards, trustees or governance structures. 

• Experience of working in an organisation committed to equality, anti-racism or social justice.

• Knowledge of organisational development or change management approaches. 

Pay and Conditions of Service

This post is permanent and full-time.

The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting. 

There is a probationary period of six months for this post. 

Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays. 

The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office. 

The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m.

Application Process

Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance.

Please note that we are only able to appoint people who are eligible to work in the UK. 

Location:  Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £56,875 per annum 

Hours: 35 hours per week 

Closing date:  Wednesday 1 July 2026 midnight 

Interview date: Wednesday 15 July 2026 in person in our London office 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. We are looking for an experienced and dynamic Head of Finance to help us ensure the finance function is fit for purpose so that we can deliver our ambitious 10-year strategy.

Reporting to the Director of Finance & IT, this is a hands-on leadership role with responsibility for the day–to–day management of the finance function, responsible for monthly financial reporting including quarterly reforecasts and co ordinating the annual budget as well as partnering with senior stakeholders across the organisation.You will also lead on the annual accounts and external audit. 

Managing a team of 3 (2.2 FTE), you will ensure the organisation continues to deliver robust financial control, insightful charity reporting and effective support to operational teams.  

Experience required 

You’ll be/have: 

• CCAB qualified financial professional (or finalist) 

• Experience working for a charity in a senior finance role with fundraised income of £1m or more 

• Strong business partnering skills and experience working closely with senior operational leaders. 

• Strong financial reporting, controls and systems confidence 

• Ability to work both strategically and hands–on 

• Familiar with the charity SORP 

• Strong people management and leadership skills with the ability to develop and motivate teams 

• Excellent accounting, analytical, and communication skills allied with a pragmatic and solution focused approach. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

The Biochemical Society are seeking a Head of Journals, on a 2-year Fixed Term contract on a part time basis (0.6 FTE), to oversee the editorial and production functions across the Portland Press portfolio.

The Head of Journals will support the Director of Content and Engagement on the delivery of the PPL strategy, growing the publishing portfolio based on strategy and community need to achieve agreed targets, year-on-year growth, increase usage and attract the best authorship. You will also work closely with the Head of Sales and Licensing to ensure content and commercial strategies are aligned to drive growth and innovation.

The post-holder will oversee all systems, processes, suppliers and partners are delivering to agreed standards, along with driving continuous improvements to KPIs within publishing processes to deliver high-quality, cost-effective end-to-end publishing service in line with business strategy and research need, and able to recommend improvements or innovative ways of working.

This role will contribute to growing and maintaining the international profile and reputation of Portland Press and the Biochemical Society to deliver a reliable and efficient service with internal and external stakeholders to generate new ideas.

This position has management responsibility for the Publishing team, fostering a culture of conscientious working and continuous improvement to creatively grow the journals portfolio and ensure outstanding customer/research service across all publications.

Suitable candidates will have experience working in all areas of STM journal systems and processes, as well as demonstrate good knowledge of publishing policy, procedures and practices to drive performance and meet internal and external expectations.

For more information about the organisation, please visit our website.

Here is some information on our Benefits package.

Closing date: 3rd July 2026

Only shortlisted candidates will be contacted.

Please note that this role is home-based and as such interviews will be virtual.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

About the role

The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.

This senior role has three core objectives:

• to grow and structure the Institut’s existing Patrons’ Circle;
• to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
• to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.

The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.

A key dimension of the role is the development of both:

• an in situ engagement programme at the Institut français;
• and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.

Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.

About the Patrons’ Circle

The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.

Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.

Key responsibilities

Patrons’ Circle & Young Patrons development

• Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
• Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
• Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
• Build and nurture a strong community through tailored engagement and personalised experiences
• Oversee the full patron journey, including onboarding, stewardship and retention
• Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
• Structure and evolve benefits and membership offers for Patrons and Young Patrons
• Develop exclusive cultural experiences and networking opportunities for patrons and trustees

In-kind sponsorship activation & event partnerships

• Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
• Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
• Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
• Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
• Coordinate sponsor activations in collaboration with programming, communications and production teams
• Build and maintain long-term relationships with sponsors and institutional partners
• Coordinate delivery and follow-up of partnership benefits and sponsor visibility

Events & experiences

• Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
• Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
• Collaborate closely with programming, communications and production teams
• Ensure excellence in event delivery and premium stakeholder experience

Administration & coordination

• Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
• Draft meeting minutes and coordinate follow-up actions
• Oversee administrative management of the Patrons’ Circle
• Coordinate agreements, partnerships and sponsor deliverables
• Ensure logistical and administrative follow-up for events and activations

Strategic contribution

• Propose innovative formats and initiatives to enhance patron and sponsor engagement
• Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
• Monitor and evaluate engagement outcomes and partnership impact
• Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships

Profile

• Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
• Proven experience in developing and managing high-level relationships and stakeholder communities
• Experience in event partnerships, experiential engagement or brand activation
• Strong strategic thinking with the ability to design and implement audience and engagement initiatives
• Excellent organisational and project management skills
• Outstanding interpersonal and communication abilities
• Fluent English and French (written and spoken) essential
• Proactive and entrepreneurial mindset with strong initiative
• Strong interest in arts, culture and international environments

Conditions & benefits

• One-year renewable contract: 37.5 hours per week, Monday to Friday
• Gross monthly salary: £3,292
• 32 days of paid leave + public holidays
• travel allowance provided
• Possibility of joining a supplementary pension fund and health insurance subject to conditions
• Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
• Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
• Start Date: as soon as possible

HEAD OF FINANCIAL CONSULTING

Location: Central London / Hybrid (2-3 days a week in the office)
Salary: £100k Plus potential bonus up to 15%
Contract: Full-time, Permanent

Campbell Tickell is an award-winning ‘B Corporation’ providing a wide range of high level consultancy and recruitment services in particular to organisations in the public, non-profit and social impact sectors.

We are seeking an experienced and strategic finance professional for this newly created position, which will strengthen our growing Finance team and offer a rare opportunity to lead high-impact consultancy projects across sectors such as housing, local government, and social care.

Reporting to the Finance Director, who leads this consultancy workstream, you’ll work directly with clients to provide expert financial advice, strategic business planning, and performance reviews. The role includes leading consultancy assignments from end to end, guiding multidisciplinary project teams, and helping clients navigate complex financial challenges with clarity and confidence. You’ll also support the continued development of our finance service offer and contribute to the company’s wider strategic direction.

About you

The ideal candidate will hold a recognised accountancy qualification such as ACA, ACCA, CIMA, or CIPFA, and will bring significant post-qualification experience in senior financial roles or financial consultancy.

You’ll have a strong track record in business planning, financial modelling, and strategic financial analysis, as well as experience working with complex, regulated organisations - such as in the housing, local government, or care sectors.

Excellent communication skills and the ability to influence senior stakeholders are essential, along with sound professional judgement and a collaborative, values-driven approach.

Additional information

This role suits someone who thrives in a fast-paced, project-based environment and is motivated by work that has real social impact. You’ll be joining a supportive and expert team that values integrity, innovation, and professionalism.

If you’re ready for a role where your insight and leadership can shape the future of finance in socially focused organisations, we’d love to hear from you.