Head of supporter experience jobs in bermondsey, greater london

Owned Events Lead

Salary: £37,000 to £41,000 per annum
Location: London-based, hybrid (2 days a week in the office, 3 from home)
Contract: Permanent, full-time

Shape the future of fundraising events

Guy’s & St Thomas’ Foundation is looking for an Owned Events Lead to grow and deliver a portfolio of in-house fundraising events. From well-loved challenges like the St Thomas’ Abseil to supporter favourites such as Steps for Evelina, you’ll create memorable experiences that inspire people to give and get involved.

This is a great role if you enjoy being hands-on with events. You'll be planning, organising, working with suppliers, making sure everything runs smoothly on the day, while also bringing new ideas to life. With space to develop new fundraising events over the coming years, you’ll have the chance to shape how we connect with supporters and raise vital income.

What you’ll be doing

• Organising and delivering a range of fundraising events, both live and virtual
• Taking responsibility for logistics, safety, suppliers and everything that makes an event work
• Growing supporter-led events like Steps for Evelina and trying out new ways to engage people online
• Working closely with colleagues across fundraising, digital and communications to bring events to life
• Looking after event budgets and keeping track of performance
• Creating supporter journeys that keep people engaged before, during and after events
• Gathering feedback and learning from each event to make the next one even better

What we’re looking for

• Experience of running fundraising events from planning to delivery
• Confident managing suppliers, venues and event logistics
• Knowledge of virtual fundraising and digital campaigns such as paid social or online sign-ups
• Someone who enjoys working with others and building positive relationships across teams and agencies
• Strong organisational skills and the ability to juggle different projects at once
• Calm and reliable under pressure, with an eye for detail and a focus on supporter experience
• Creative and enthusiastic about trying new ideas and building things from scratch

Why join us

• Be part of a welcoming and ambitious fundraising team raising money for Guy’s, St Thomas’ and Evelina London hospitals
• Join a charity that is investing in new ideas and innovation
• Work in a friendly, supportive culture with regular socials and team offsites
• Enjoy excellent benefits including 27–30 days’ annual leave, 6% employee / 12% employer pension, £800 annual learning budget, £200 wellbeing budget, enhanced health plan, sabbaticals, hybrid working and more

This is your chance to take ownership of exciting, high-profile fundraising events and make a real difference to the work of three world-leading hospitals.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025. 

Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.

Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising. 

This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.

Key duties

Major Donor Fundraising

• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+

• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.

• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships

• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.

• Be responsible for our Breakthrough-ME Group with high quality proposition development.  Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.

• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.

• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.

• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.

• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.

• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.

• Create adequate systems and processes to support the major donor programme.

• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.

• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.

• Provide regular feedback and internal reporting to line management.

• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.

• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.

• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity

• Occasional travel to London, Bristol & events

Other duties

• To positively promote the work and activities of Action for M.E. at all times.

• To contribute to the team’s overall, ongoing and annual planning and budgeting.

• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.

• Act as an advocate for the Charity and its work.

• To work in accordance with Action for ME’s values of collaboration, equity and empathy.

Job purpose

To support Debt Advisers in their roles and ensure that the advice provided to overindebted Clients is accurate, effective and tailored to individuals’ circumstances. To support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with their Grant Agreement.

Scope of role

The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.

Key working relationships

Head of Quality and Compliance, Quality Assurance Manager, Debt Advisers, Delivery Partner Organisations, Training and Wellbeing Manager, Funders and External Partners, Recognising Excellence.

Key Responsibilities

1. Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.

• Conducting debt-advice interview observations
• Undertaking debt advice file reviews
• Identifying advisers’ soft skill and technical training needs
• Providing constructive feedback, and pastoral support, to advisers and their line managers
• Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.

2. Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.

• Ensure partner organisation are kept up to date with the requirements for external assessments.
• Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
• Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.

3. Ensure project compliance and quality requirements are achieved.

• Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
• Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
• Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.

4. Contribute to Team

• Work to an agreed work-plan meeting targets and milestones
• Prioritise and manage your own workload
• Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
• Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
• Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice

Other:

• Travel across London as required, and occasionally the UK
• Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.

Person Specification

The successful candidate will demonstrate:

Essential Criteria:

1. Experience and Skills:

• A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
• Hold a valid Money and. Pension Service accredited qualification in debt advice
• Have recent knowledge and experience of specialist debt casework
• Ability to supervise, develop and motivate a team of Debt Advisers to achieve performance, quality and Continuous Professional Development
• Understanding of the issues involved in interviewing clients (all channels)
• Ability to analyse and interpret complex information and produce and present clear reports verbally and in writing in cross cultural settings.
• Ability to work with funders and (partner) organisations to earn and maintain the trust of the people with whom Toynbee Hall deals.
• Experience of the monitoring, managing and evaluation of projects and performance
• Have achieved the MaPS competency requirements for a Technical Debt Supervisor (or be working towards these) and have experience of monitoring casework for quality.
• Proven ability to work creatively to support change management using a solution-based approach that resolves issues and accomplishes goals
• Ability to lead and contribute to the team, including the ability to prioritise own work and the work of others, and take decisions in relation to service delivery and rota cover (if required)
• Ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best
• Ability to best use IT systems and packages in the provision of advice services, including Microsoft Office, Teams, and case recording tools eg AdvicePro

2. Communication and Interpersonal Skills:

• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.

3. Personal Attributes:

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.

4. Commitment:

• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Contract Type: Permanent 

Location: London

Assessment Centre: 29th of September, in-person at our South London Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people starting businesses to explore and test their ideas, write business plans, and launch their own businesses or achieve alternative outcomes in education, training, volunteering, or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Enterprise programme, as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these businesses flourish. Funding applications? You've got it covered!

Attention to detail is your superpower, and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you shared that passion too.

This is more than just a job; it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

35 hours per week

Teddington, London Borough of Richmond

Ruils is run by, and for, disabled people. We exist to remove the barriers that prevent disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We work with the Richmond General Practice Alliance (RGPA) and our local Primary Care Networks to deliver personalised care services: Social Prescribing and Proactive Anticipatory Care (PAC). This allows GPs and other health care professionals to refer patients to a Link Worker or Care Coordinator, who can work with the individual and connect them with services and activities in their community. We have a team of 15 Link Workers and Care Coordinators spread throughout the borough and in this role you will lead and manage the team.

The NHS Plan also highlighted the need to focus on the prevention of long-term conditions and reduce health inequalities faced by sections of society. You will also lead the delivery of ‘Health in Your Hands’ and a Community Health and Wellbeing Programme, which focuses on targeting localities that are facing health inequalities due to high levels of social deprivation.

You may currently be:

• Social Prescribing Link Worker looking for career progression
• Working in the voluntary sector and looking for career progression into a management role
• An allied professional with knowledge of personalised care services
• An experienced manager looking for a new opportunity in the field of health and social care.

Duties and Responsibilities:

• Leading and motivating a team of professionals with differing skills and experience to deliver high quality services meeting Key Performance Indicators.
• Being a key member of the Charity’s leadership team able to consider and discuss the wider aspects of the charity outside of your own direct responsibilities.
• Working with the RGPA contract manager and the CEO to set and monitor targets for each project/service and identifying and resolving any issues that arise.
• Strong project management skills – able to set up projects, processes and communicate these clearly to the wider team.
• Creating coherent and comprehensive reports for stakeholders by analysing and collating data from different sources.
• Working on your own initiative and with minimum day to day supervision to achieve agreed goals and targets.
• Attending meetings and events, communicating effectively with a variety of individuals including health professionals and other organisations in the voluntary sector.
• Being responsible for the recruitment, selection, induction and training of new permanent or temporary staff.

What we can offer you:

• A vibrant and interesting work environment – every day is different
• An experienced and supportive leadership team
• Training and development opportunities
• Flexible working
• Kind and caring colleagues who work as a team
• A cycle to work scheme
• An employee assistance programme (EAP)

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

To apply for the role, please send your CV and covering letter outlining how you meet the key requirements for the role (as outlined above). If you would like a full Job Description to aid your application, please request this, as detailed in 'How to Apply'.

Closing date: 23rd September 2025.

Face-to-face interviews will take place during the week commencing 29th September 2025.

Are you experienced in trust fundraising and ready to help make a meaningful impact?

We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.

This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.

Key Responsibilities:

• Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
• Research and identify new funding prospects
• Develop clear, well-structured proposals for low- and mid-value funders
• Build strong internal relationships to support collaborative working
• Deliver timely and accurate reports and updates to funders
• Provide excellent stewardship to funders to support long-term engagement
• Maintain accurate and consistent records of fundraising data
• Contribute to wider team targets as part of the High Value team

About You:

• Proven experience of trust fundraising, meeting income targets
• Strong writing skills, with the ability to tailor content for different funders
• Confident in identifying and researching suitable funding opportunities
• Able to build and maintain positive working relationships internally and externally
• Highly organised and able to prioritise a varied workload
• Strong attention to detail
• Comfortable working both independently and as part of a team
• Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.

Job Title:Engagement Manager – Employee Volunteering

Reference Number: V557

Location: Homebased within South West England/London

Contract Type: Fixed term until 31st March 2026 (with possibility of extension)

Hours: Full time (35 hours per week)

Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)

DBS/PVG: Basic

Job Family: 3

Line Manager: Project Manager

Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications

Interview Date/s:Week commencing 29th September 2025

Anticipated start date: ASAP

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.

· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

· We connect businesses with communities, creating meaningful employee volunteering projects.

· We show the impact of volunteering and social action, proving how it changes lives for the better.

Our promise to volunteers

We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Job Purpose

We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.

Here is some of what you’ll be doing, please refer to the full job description for full details: 

· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.

· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.

· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.

· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.

· Assist the Project Managers by preparing case studies, change stories and reports. 

Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

Salary: £42,787

Grade: 3

Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)

Responsible to: Head of Philanthropy & Partnerships

Direct reports: Corporate Partnerships Officer

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.

ROLE PURPOSE:

Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.

As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.

With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.

You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.

You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.

WHO ARE WE LOOKING FOR?

We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.

You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.

This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.

Duties will include but not be limited to:

New business

Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.

Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.

Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.

Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.

Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.

Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.

Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.

Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.

Relationship management

Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.

Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.

Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.

Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.

Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)

Strategy, engagement and data

Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.

Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.

Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.

Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.

Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.

Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.

Leadership

Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.

Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.

Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.

Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.

Job Title: Administration Officer
Reports to: Head of Foundation
Location: The Maqam Centre, London, NW10 3HJ
Contract: Permanent
Salary level: £30,000 - £35,000 + benefits

Role purpose

To provide efficient, high-quality administrative and communications support to the Foundation and its Head of Foundation. The Administrative Officer will act as a central point of contact for internal and external enquiries, oversee day-to-day office administration, manage correspondence, and support the Foundation’s communications, events, and compliance activities.

This role requires excellent organisational and communication skills, attention to detail, and the ability to work independently and collaboratively to support the smooth running of the Foundation.

Key duties and responsibilities

Administration and office support

· Act as the first point of contact (phone, email, in-person) for enquiries, providing professional and courteous service.

· Manage correspondence, including drafting, proofreading, and responding to routine communications.

· Maintain accurate records, filing systems, and databases.

· Support scheduling, diary management, and meeting coordination for the Head of Foundation.

· Prepare agendas, take accurate minutes, and circulate papers for meetings.

· Support the efficient day-to-day running of the office, including supplies and equipment, contact records, travel arrangements, and liaison with service providers.

 

Communications and publicity

· Support the preparation and publication of content for the Foundation’s website and social media channels.

· Draft and proofread communications, newsletters, and publicity materials.

· Maintain a consistent, professional tone across digital platforms.

· Assist with monitoring engagement and reporting on communications activity (as required).

 

Events and coordination

· Provide logistical and administrative support for events, workshops, and meetings.

· Assist with planning and delivery of Foundation events under the guidance of the Head of Foundation.

· Liaise with suppliers, venues, and participants to ensure smooth event operations.

 

Compliance and charity support

· Support the Head of Foundation in maintaining charity compliance records and documentation.

· Assist with drafting and maintaining policies and procedures as required.

· Undertake basic research and reporting to support Foundation governance.

Person specification

Essential:

· Strong administrative experience in a professional office or charity/education setting.

· Excellent organisational skills and attention to detail.

· Confident communicator, both written and verbal.

· Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new systems quickly.

· Experience with social media platforms and website content management.

· Proven ability to draft clear, accurate minutes and reports.

· Ability to manage competing priorities and work independently.

· Professional, discreet, and reliable.

 

Desirable:

· Experience supporting events and project delivery.

· Knowledge of charity governance and compliance.

· Interest in education, interfaith work, or charitable initiatives.

Review and development

The post holder will be subject to an annual performance review with the Head of Foundation, and ongoing professional development will be encouraged.

About Unfold

We are a bold, growing local charity powered by volunteers and dedicated staff who support young people and families to set and achieve goals that matter most to them. Through mentoring, peer groups, and specialist programmes for people seeking asylum and refugees, we are creating opportunities for growth, belonging, and brighter futures. Last year, we supported over 350 people, and we’re growing.

The Role

We are seeking a Funding and Impact Manager to help us achieve our ambitious growth plans. This is a pivotal role where you’ll blend strategic fundraising with impact storytelling, ensuring our programmes remain high-quality, sustainable, and far-reaching.

You’ll be working closely with our CEO, Deputy CEO, and Programme Managers to:

• Secure sustainable income streams through grants, trusts, corporate partnerships, and individual giving.
• Strengthen our impact measurement, analysing programme data to tell powerful stories of change.
• Support our fundraising strategy, from opportunity spotting to proposal writing and reporting.
• Build and maintain relationships with funders, partners, and supporters.
• Use and improve our CRM (Beacon) to manage funding pipelines and track programme outcomes.

This is a fantastic opportunity for someone who is proactive, innovative, and passionate about making a measurable difference.

About You

To be successful in this role, you'll be:

• Experienced in third-sector fundraising and income generation.
• Skilled in monitoring and evaluation with the ability to turn data into insights and impact stories.
• A strong communicator with the ability to write compelling bids and reports.
• Collaborative, yet confident working independently.
• Aligned with our values of trust, compassion, and empowerment.

Experience with CRM systems and/or data visualisation (e.g. Power BI) would be an advantage.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

Overview:
 

This role sits within a vibrant and ambitious fundraising team spanning major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation, and supporter experience. Together, we work to raise vital income for our three hospitals, helping them continue their life-changing work.
 

As Owned Events Lead, you will play a key role in developing and delivering a portfolio of our in-house fundraising events — from flagship campaigns like the St Thomas’ Abseil and Steps for Evelina, to new concepts we’re planning to pilot in the coming years. This is an exciting opportunity for a creative, hands-on event professional to shape original products, build memorable supporter experiences, and drive long-term income growth.
 

You'll be joining a forward-thinking team at a time of strategic growth, with the chance to make a tangible difference to how we engage supporters and grow our owned event programme for the future.

About us

Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
 

As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
 

There is more information about working with us on our website, where you can read about:
 

• how we approach recruitment

• our team, culture and values

• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development

Overall purpose of the role

The Owned Events Lead plays a pivotal role in shaping and delivering Guy’s & St Thomas’ Charity’s evolving portfolio of owned and virtual fundraising events — a strategically important area of growth for the organisation.  

Working as part of a dynamic and cross-functional fundraising team, this role leads on the planning, execution and scaling of original event products — from large-scale mass participation experiences like the St Thomas’ Abseil, to creative, insight-driven virtual campaigns and supporter-led challenges. It’s a diverse, hands-on portfolio that brings together live delivery, digital innovation and product development. 

With a clear focus on income growth, audience engagement and supporter experience, the role blends operational expertise, creativity, and entrepreneurial thinking. You’ll work closely with teams across fundraising, supporter experience, digital, innovation and comms to pilot new ideas, improve performance, and build events that inspire action and loyalty. 

This is a delivery-focused role requiring end-to-end event management experience — from logistics, safety and supplier coordination, to data-led decision-making, budget ownership and multi-channel stewardship. It’s an exciting opportunity for someone who thrives on building things from scratch and wants to make a real and lasting impact on how we connect with our supporters.  

Key Responsibilities

• Lead the development and delivery of a portfolio of owned and virtual fundraising events — from concept through to post-event evaluation — ensuring operational excellence, creativity, and supporter satisfaction.
• Deliver large-scale in-person events such as the St Thomas’ Abseil, including venue and supplier coordination, safety planning, risk management, insurance, and on-the-day execution.
• Develop and grow virtual fundraising products, such as Steps For Evelina, drawing on insight, testing and digital best practice to create scalable, supporter-led experiences.
• Lead cross-functional project teams and working groups — aligning stakeholders across digital, supporter experience, innovation, comms and fundraising to deliver shared outcomes.
• Manage event budgets end to end — including forecasting, reforecasting, reconciliation and performance analysis — and use financial insight to inform decisions on where to invest, scale or refine.
• Lead on supporter acquisition for owned products, including paid digital campaigns (PPC, social), segmentation strategies, audience targeting and grassroots recruitment.
• Create and implement behavioural, insight-led supporter journeys — driving engagement and long-term value through personalised, multi-channel communications.
• Produce and maintain risk assessments, permits and compliance documentation, ensuring safe and well-managed delivery across all owned events.
• Build strong, collaborative relationships with internal teams, suppliers, venues and agencies to ensure delivery is aligned, effective and on brand.
• Monitor KPIs and use performance data, feedback and market trends to evaluate success, inform future development and drive continuous improvement.

Work environment

• The post holder should expect to:

• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 

• Be responsible for the input and maintenance of databases and files relevant to the post requirements.

• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience

• At least 3 years’ experience delivering owned, public-facing or virtual fundraising events, with full responsibility for planning, delivery, compliance, and performance.
• Strong track record in hands-on event delivery, including supplier and venue management, live production, logistics, and on-the-day coordination.
• Experience developing and implementing risk assessments, permits, insurances and health & safety documentation.
• Demonstrated success in launching new fundraising products — from concept through to live delivery — using innovation frameworks or test-and-learn methodology.
• Knowledge of digital acquisition, including PPC, paid social and segmentation strategies for events.
• Proven ability to lead cross-team project groups and manage external partners, contractors or agencies.
• Experience managing detailed budgets, with strong financial accountability and performance tracking.
• Expert in live event planning, delivery, and documentation — including compliance, health & safety and supplier contracts.
• Strong understanding of virtual fundraising best practices and digital supporter engagement.
• Confident using audience insight and supporter data to drive product development and communications.
• Clear grasp of behavioural communications and how to apply them across email, WhatsApp, SMS and face-to-face.
• Skilled project manager with the ability to juggle multiple workstreams, deadlines and priorities.
• Collaborative, solutions-focused, and able to build strong relationships across teams.
• Familiarity with fundraising regulations, GDPR, and Facebook Fundraising platforms is desirable.

Personal Attributes
 

• Strategic and delivery-focused — equally comfortable shaping the vision and getting stuck into delivery.
• Entrepreneurial and innovative — thrives on building new things and improving existing ones.
• Proactive and accountable — takes ownership and drives progress without needing close oversight.
• Calm and composed under pressure — especially during live delivery or external stakeholder engagement.
• Highly organised and detail-oriented — ensures everything is well documented, planned and communicated.
• Passionate about delivering exceptional supporter experiences and meaningful fundraising moments.
• Adaptable and resilient — thrives in a fast-moving environment and embraces change with a positive mindset. 

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Trusts and Foundations Fundraiser
 
Salary: £35-42,000 FTE depending on experience
Reporting to: Head of Funding and Partnerships
Contract: Fixed term 12 months, part-time 0.5 FTE (with the possibility of extension)
Location: UK (Homeworking) - with mandatory attendance at quarterly in person All Team Day in London (travel at own expense)
 
Unlimit Health
 
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
 
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.
 
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective nonprofit initiatives, we have received significant funding since our inception including from the UK Department of International Development (DFID), USAID and philanthropic investors.
 
What we do
 
Our work includes:

• Evidence-based disease elimination support
• Cross-sectoral health systems strengthening
• Building collaborative partnerships

 
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:

• Reduced productivity
• Internal organ damage
• Impaired child development
• Reduced school attendance
• Increased risk of HIV in women
• Infertility

 
Unlimit Health is a UK-based not-for-profit organisation that partners with Ministries of Health across sub-Saharan Africa to design and deliver evidence-based programmes to control and eliminate schistosomiasis, one of the world's most neglected tropical diseases (NTDs). Our work supports country ownership and strengthens national health systems to achieve long-term, sustainable impact.
 
We are known for our collaborative ethos, strong partnerships, and as a supportive, flexible employer committed to diversity, well-being, and professional development.
 
The role
 
This is an opportunity for an experienced trust fundraiser to supercharge Unlimit Health’s trust and foundations income stream through updating and expanding the trust and foundations pipeline, qualifying new potential donors and making initial approaches and funding applications. You will help to secure a modest new business income target for the year 25/26 and lay the foundations for further expansion of the income stream in 26/27 and beyond.
 
You will be well organised and have excellent research and communication skills, with the tact and tenacity to establish and maintain productive relations with funding organisations of different kinds.
 
To apply
 
To apply, please submit an up-to-date CV and covering letter outlining your suitability for the role according to the job description and person specification.
 
Closing date: 7th October at 9am
Interview dates: W/C 13th October
 
Please ensure you are available to attend an interview on these dates.
 
Applicants are required to have the right to work in the UK, and documentary evidence will be requested at the interview stage.
 
Diversity Statement
 
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
 
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
 
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