Head of supporter experience jobs in brent, derby

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. We champion individual’s voices, uphold their rights, and promote personal autonomy through the provision of high quality information, advice, and advocacy support.

The purpose of this role is to provide professional advocacy to all eligible patients. To ensure that patients voices are heard and respected, rights upheld, and to facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient’s forums, ward meetings, working with patients on a one to one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.

Duties will include providing professional advocacy to all patients, informing them of their rights and supporting them with any issues that are impacting them during their hospital admission. Ensuring that advocacy is available for all patients, that appropriate methods of communication are available in order to meet the needs of all patients, and to be able to adapt to changing ward based or external changes.

This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations.

The successful candidate will have experience of working in a Forensic Advocacy Role within a Psychiatric Inpatient Setting and have at least 3 years experience of working in an Advocacy Role.

Full job description attached.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.

The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.

The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.

Independence will be encouraged through self-management and recovery.

The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.

This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)

Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.

We are currently hiring for a new Trusts, Foundations and Corporates Manager, who will be responsible for managing income streams and maintaining a high standard of applications, reporting and stewardship for our trusted partners.

You will be joining a friendly team and your hard work will make an immediate, real impact for our inherited sight loss community.

Key responsibilities:

* Secure funding from Trusts, Foundations and Corporates sources to meet annual income targets and key performance indicators.

* Maintain existing relationships with Trusts, Foundations and Corporates and deliver growth opportunities by identifying new funding opportunities and monitor external trends regularly.

* Secure Corporate sponsorship for key events and projects including our Annual and Professionals’ conferences, our upcoming gala dinner and our Look Forward magazines.

* Write compelling cases for support and proposals, refreshing our case studies, impact and messaging regularly.

* Schedule, write and submit donor reports as part of our requirements and stewardship.

* Work with the Communications Manager and Head of Income Generation to create relevant case studies, news stories and social media content relevant to Trusts, Foundations and Corporates.

* Identify and cultivate new Corporate prospects and ensure that our database is kept up to date.

* Lead an exemplary stewardship programme for existing Corporate supporters and sponsors, to maximise income and establish donor loyalty.

* Collaborate with other internal teams to engage colleagues on the importance of Trusts, Foundations and Corporates by sharing successes and ways for colleagues to support these areas.

* Regularly measure the success of our outreach with pharmaceutical companies and Corporate prospects.

* Attend relevant networking events to grow our presence in the Corporate space and maintain an engaging post-event stewardship with all new contacts.

* Research and prepare applications and presentations for Charity of the Year partnerships and grow this area year-on-year.

* Create high quality, inspiring proposals, pitches, copy and other material for new opportunities, ensuring that all communications are on brand.

SPECIFICATION (E = essential, D = desirable):

Skills & Experience

Minimum of 1 year working in a similar role - E                                   

Working in a small team - D                                                                 

Educated to ‘A’ level standard or commensurate experience - E       

IT literate and highly adept in the use of MS Office Suite - E                   

Familiar with email and internet - E                                                     

High standard of written and verbal English and grammar - E           

Database experience - E                                                                     

Personal Attributes

Confident, polite and cheerful telephone manner  - E                           

Quick learner able to act on initiative and in the absence of managers - E                                                                                                   

An eye for detail and a flair for organisation - E                                 

Ability to empathise with people with disabilities (particularly visual impairment) - E                                                                               

Able to manage a busy workload - E                                                   

Commitment

Empathy with Retina UK’s aims and objectives - E                           

Willing to live Retina UK’s values - E     

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

12 month fixed term contract (maternity cover)

This role is involved with the day-to-day running of our social media channels and peer-to peer support forum—2 of our most important spaces for connection and conversation. You'll shape content, manage engagement, and ensure our digital spaces are welcoming, inclusive, and supportive for everyone affected by breast cancer. You’ll work closely with teams across the charity to amplify our voice, grow our reach, and support our wider goals. You’ll also line-manage 1 digital community officer. It’s a hands-on, people-focused role where your digital skills will make a real difference every day.

About you

You’re a digital native with a heart for community and a mind for strategy. You believe in the power of connection—particularly for those navigating or impacted by breast cancer—and you’re ready to work on inclusive, impactful online spaces.

You’ve got experience managing digital spaces, writing copy for social, and confidence creating short videos for social channels.

You enjoy mentoring others, and you’re always looking for new ways to connect with diverse audiences.

You’re curious, collaborative, you often seek out opportunities to innovate, and you enjoy learning and sharing what you learn.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our Cardiff, Glasgow, London, or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Wednesday 21 May 2025

Interview date Week commencing 26 May 2025

Are you ready to shape and strengthen programme and project management across an organisation with purpose?

We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods

As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.

Key Responsibilities:

• Lead the design and implementation of consistent project and programme management tools and methods across the organisation
• Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
• Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
• Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
• Establish and manage a central log of projects, ensuring accurate and consistent reporting
• Ensure project benefits are identified, measured and reviewed, and that learning is captured
• Shape a centrally managed change portfolio to help deliver the organisation's strategy
• Develop and maintain reporting processes across all organisational projects
• Create and run a cross-organisational community/forum for project professionals to build skills and share learning
• Partner with the Learning & Development team to build capability in project and programme delivery
• Support the identification of project interdependencies and escalate issues for resolution
• Help inform decisions on resource allocation to maximise strategic impact

About You:

• In-depth understanding of the core elements of a successful PMO
• Recognised qualification in project or programme management, ideally with a PMO-specific certification
• Demonstrable experience of setting up and running a PMO in a similar organisational context
• Experience managing projects or programmes, with sound knowledge of relevant methodologies
• Skilled in supporting others to use consistent project and programme approaches
• Proficient in project management software such as MS Project
• Confident working across teams and functions to embed tools and approaches
• Able to clearly communicate, influence and support decision making at senior levels

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

A range of excellent benefits including:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods

• Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification

• Experience of establishing and running a PMO function in an organisation of comparable size and complexity

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income. 

PERSON SPECIFICATION 

Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England. 
 

An exciting opportunity has arisen in our Equality, Inclusion. Diversity Team. We are looking for an experienced EDI business partner to work  across Barnardo's providing expert advice and guidance to help us meet our public sector equality duty. The successful applicant will have the opportunity to work on ambitious initiatives, contribute to our culture of belonging and support training and events to promote awareness of EDI.

Our EDI ambition is growing a culture where everyone belongs. EDI runs through everything we do and we work in a collaborative and enabling way across the whole organisation. Key areas of our work are compliance, culture, participation, cultivation of belonging, colleague journey, recruitment, progression and growth. Our data led insight enables us to measure impact and plan for the future. Our EDI objectives are fundamental to our work on our anti-racism, disability equality, LGBT+ strategy and gender equality.

As an EDI Business Partner, you will be responsible for ensuring that a proactive, high quality, professional and appropriate business focused EDI service is delivered by providing first class advice, guidance, information and support to colleagues, across all areas of the organisation to assist them in delivering Barnardo's Corporate Strategy.

You will be a subject matter expert in EDI and will be key to embedding EDI in decision making, ensuring we are compliant with legal requirements, delivering on our EDI objectives, anti-racism and disability equality commitments, key EDI projects, supporting colleagues with lived experience and contributing to a culture of belonging across the whole organisation. The role holder will be expected to have a knowledge of EDI legislation across the UK.

If this sounds like you, please apply today.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions. As Senior Programmes Officer for Marketing and Communications, you’ll play a key role in driving engagement and recruitment across our entire programmes portfolio. You’ll bring fresh ideas, take ownership of campaigns, and help shape how the Trust tells its story to the people we support.

This is a unique opportunity to shape the voice and reach of sector-leading programmes that transform the lives of young people from disadvantaged backgrounds across the UK.

We’re looking for a creative, digitally savvy marketing and communications professional with a passion for educational equality. This role offers the chance to lead on campaigns that span digital, print, and events - creating standout content for diverse audiences focused on students but including teachers, universities, parents, and alumni.

This role sits within the Programmes Directorate, working closely with a small, collaborative team of six led by the Head of Digital & University Access. You’ll be line managed by the Senior Programmes Manager: University Access and collaborate extensively with the central Communications Team.

Main duties

Marketing & Engagement

• With a strong audience focus, develop appropriate marketing strategies to support the recruitment of students to Sutton Trust programmes with Programme Managers
• Develop creative content ideas and tactics to target key audiences including creating engaging copy and visual assets for marketing campaigns, including digital content (e.g. email campaigns, social media) and physical collateral (e.g. posters, brochures)
• Create engaging copy and visual assets for marketing campaigns and programme
• Support the capture of content at selected Sutton Trust events, including photography, video, and stakeholder feedback, to enhance marketing assets and engagement strategies
• Lead on the creation or commissioning of programme collateral and marketing assets
• Coordinate stakeholder focus groups (e.g. students, parents, teachers, alumni) to evaluate and refine our marketing and comms strategies
• Work with the central communications team to highlight our programmes and alumni activity in wider Trust communications and the media

Digital, Web and Social Media

• Ensure all programme information is accurate and up to date across the Sutton Trust website and microsites.
• Lead the rebranding and redevelopment of programme microsites and marketing materials in line with brand guidelines and with support from the central communications team.
• Work closely with the Senior Digital Communications Officer and Head of Communications & Advocacy to ensure brand consistency and coordinated scheduling across digital and social channels.
• Manage, plan, and create impactful social media campaigns to support marketing and engagement, with an increasing focus on video content.
• Collaborate with Heads of Department and Programme Managers to produce blog content that supports outreach, partnerships, and engagement.

Data Analytics

• Use internal data systems (e.g. Salesforce, analytics dashboards) to assess campaign performance and inform future communications strategy.
• Regularly track key KPIs such as application conversion rates, social media engagement, and stakeholder reach.

Other

• Keep abreast of digital developments, providing expertise to the wider organisation
• Work with the team to suggest improvements to our marketing and communications strategy
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Experience in marketing and communications planning, ideally in the education or non-profit sectors
• Experience developing content and campaigns targeted primarily at young people, while also engaging diverse stakeholders such as teachers, parents, and alumni.
• Demonstrated ability to use data and digital tools (e.g. Salesforce, Google Analytics, social media scheduling) to drive communications
• Strong copywriting, editing, and content design skills across print and digital
• Experience working with brand guidelines and delivering multi-channel campaigns
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for discrete projects and workstreams
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Salary: £34,000 - £36,000 per annum
• Contract: Full time, Permanent
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by midnight, Monday 26th May, with first round interviews held over Zoom on Tuesday, 3rd June, and second round interviews held at our London offices on Monday, 9th June.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: up tp £25,000 pro-rata

Hours: Part-Time, 3 days; 9.30am – 5.30pm with occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

With over 300 volunteers at Crimestoppers, this important role is crucial in ensuring the smooth operation of the volunteer programme.

We're looking for someone to support with:

• Volunteer Recruitment and Onboarding
• Volunteer Data Management​
• Vounteer Support and Retention
• Event Coordination
• Volunteer Communications

We're hoping that you'll have:

Experience:

• Proven experience in an administrative role, ideally within a volunteer or community-based environment.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
•  Excellent attention to detail, particularly when maintaining records and databases.

Skills:

• Strong interpersonal and communication skills, with the ability to engage effectively with volunteers, staff, and external stakeholders.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.

Attributes:

• A collaborative, solutions-focused approach to work.
• Strong organisational and time-management skills.
• A proactive and flexible attitude to work, with a willingness to learn and adapt to new challenges.

You'll find out more information in the job pack, along with details of how to apply.

We’re seeking a Philanthropy Lead to join our fantastic Philanthropy and Partnerships team. You will provide leadership to a team of fundraisers and secure transformational funding from philanthropic supporters to ensure Pancreatic Cancer UK can deliver its strategy to double survival rates of pancreatic cancer. In this role you will:

• Lead the growth of a robust pipeline of prospects with capacity to give significantly, working with key stakeholders to solicit and close asks as necessary.
• Work collaboratively with senior leadership to maximise high value fundraising opportunities and further a culture of philanthropy within the organisation.
• Be responsible for leading the development and delivery of the philanthropy fundraising strategy.

About You 

• Proven experience as a philanthropy fundraiser, with a strong track record of securing 6-figure gifts from philanthropic supporters.
• Proven experience of developing the skills of a fundraising team.
• Proven experience of building and delivering a major donor fundraising growth strategy.
• Highly skilled at influencing and negotiating with a variety of senior stakeholders.

If this sounds like you – we’d love to hear from you!

About Working for Us 

This is a fast-paced organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:

• Courage
• Community
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

How to apply

• Download the Job Description and Person Specification for full details of the role. If you have any questions, please get in touch with Laura Howard-Jones, Head of Philanthropy and Partnerships.
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held remotely on 28/29 May 2025

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment

At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Within the role of Benefits & Financial Inclusion Officer you will be expected to:

• Achieve income maximisation including the completion of welfare benefits applications.
• Provide support and advice on money management signposting to specialist agencies when necessary.
• Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
• Complete welfare benefits mandatory reconsiderations and appeals.
• Advice concerning Universal Credit.
• Casework support with ongoing queries.
• Work collaboratively with both internal and external departments and partner agencies.

We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.

You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.

This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.

If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

No agencies please.

The Mental Health Foundation is recruiting for a Senior Content Manager to join our Marketing and Digital Team.

Deadline: 5pm on Monday 26 May
Location: London
Salary: Starting salary £41,800, plus London Weighting of £3,285
Hours: Full-time (as part of our 32-hour week pilot and may revert to 35 hours after July 2025)
Contract type: This is 12-month maternity cover post

This exciting Senior Content Manager role will lead on the Foundation’s content strategy and the delivery of high-quality content across all our channels in line with our strategic objectives and digital strategy.

What does the role involve?

• Lead on planning, creating and scheduling content
• Manage the relationship with our community management agency to ensure our online communities are kept engaged and supported.
• Setting the standard and ensuring the high quality of all content produced at the Foundation.

What skills, knowledge and experience are we looking for?

• Experience of writing and delivering content and social media strategies.
• Significant experience of planning and delivering extensive social media campaigns for large audiences.
• Experience of writing, creating and deploying a range of content for different audiences across digital channels, including website, email and social media.
• Ability to convey complex information and stories simply and effectively.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

About us

Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.

Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.

We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.

The Foundation is the home of Mental Health Awareness Week.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Monday 26th May and we are unable to accept late applications. Interviews are planned for Friday 6th June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.

We look forward to hearing from you!

For over 100 years, this wonderful organisation has been working to make a meaningful difference in the lives of creative individuals across the UK. In a profession that can be unpredictable, with challenges such as unstable income and health issues, their support is crucial. A wide range of assistance is available to artists during both difficult times and moments of opportunity, helping them reach their creative potential and build sustainable careers in their craft.

Prospectus are delighted to be supporting this wonderful charity with their search for a Trusts & Foundations Manager. A full time, permanent role based in London with hybrid working pattern.

This role oversees delivery of the Trusts and Foundations strategy, including researching and identifying suitable prospects, writing funding applications, and account managing existing Trusts and Foundation supporters. Working with and reporting into the Head of Corporate, Trusts and Events, the post holder will be responsible for working across the organisation to ensure that the most accurate and relevant data is being presented in applications to ensure positive outcomes.

The successful candidate will have demonstrable experience in Trusts & Foundations fundraising at a charity, cultural institution or similar organisation, with a proven track record of securing 5 and 6-figure valued grants in support of an organisation’s key priorities and strategic objectives. The ideal candidate will be a self-starter, collaborative team player with a positive and supportive attitude who embraces and embodies  the charity’s values.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.