Head of supporter experience jobs in brent, derby

The Corporate Partnerships team at Alzheimer's Research UK has just celebrated a record-breaking year, with momentum building across a growing portfolio of partners including Cadbury, Omaze, Roadchef, The Perfume Shop, and Dyson.

We're looking for a Partnership Development Manager to lead and grow some of our highest value partnerships. You will manage a talented team and help shape the strategy to drive our success. There's never been a more exciting time for companies to support our mission to find a cure for dementia, and you will be at the forefront of some truly game-changing campaigns.

You’ll join a welcoming, well-respected team and will be a vital part of helping shape the strategy and growth of corporate fundraising at the charity.

Main duties and responsibilities of the role:

Accountability for delivering income through our high-value partners while driving partnership development and ensuring an excellent supporter experience.

· Set ambitious, strategic goals to grow and retain our highest-value partnerships. You will do this by setting and delivering robust engagement and retention programmes for these partnerships. 

· Gain and maintain the buy-in of internal stakeholders (including the Senior Leadership Team), who will be crucial to the delivery and growth of our partnerships.

· Maximise the use of ARUK’s networks, including trustees, senior volunteers, and staff, to develop effective relationships with partner companies.

· Develop and maintain knowledge of ARUK’s activities to enable you to deliver compelling presentations to corporate supporters, manage high-level meetings, and confidently represent ARUK and our work independently.

· Effectively recognise appropriate opportunities to cross-sell with the aim of increasing engagement with the wider charity. With particular attention to gifts-in-wills fundraising, which is a strategic priority for the charity.

· Understand our partner's business objectives, people, strategic direction, and objectives.

· Collaborate across the department to ensure corporate partners participate in multiple ARUK fundraising products and propositions.

· Ensure accurate and timely recording of corporate donations, activities, and communications.  Making sure that records are accurately maintained, and information is kept up to date on our database.

· Ensure we have necessary legal agreements in place.

Strategy, finance, and reporting

· Work with the Senior Partnership Development Manager (SPDM) to plan, implement, and deliver the Corporate Team strategy. You will be responsible for the operational performance of the team.

· Communicate this strategy and drive fundraising at all levels.

· Ensure all activity and use of team resources are focused on taking Alzheimer’s Research UK towards a cure. This means activity should align with our ten-year strategy and organisational priorities.

· Manage annual income, expenditure budgets and targets for corporate partnerships alongside the SPDM. Prepare income projections and monitor income and expenditure, as well as developing measurable KPIs that translate into tangible partnership benefits.

· Ensure effective reporting of wider partnership impact specifically non-financial benefits.

Leading the team

· Empower the team to provide sector leading customer service to our corporate partners to grow all partnerships to support ARUK’s strategic priorities.

· Drive the success of the team through effective and inspiring leadership to ensure a highly motivated team that achieves or exceeds targets agreed with the SPDM and Head of Corporate Partnerships.

· Ensure the highest quality tools and resources are available to our team for maximum engagement.

· Support the Regional Partnership Development Manager to provide training, resources, advice and guidance to our Regional Fundraising Officers and Central Fundraising Team who manage relationships with local corporate partners. 

· Line manages a Senior Officer who also manages our team assistant, including one-to-one meetings, annual and quarterly appraisal meetings, training, support, and career development discussions. 

· Coach the team, driving a culture of excellence and accountability.

· Liaise with HR and the SPDM on the recruitment and development of the team.

· Ensure good communication across the Directorate and particularly effective collaboration with the New Business and Regional Fundraising teams.

· Ensure good communication about our partnerships with staff, both within and outside the team.

Communications

· Ensure your team maintains a good understanding of the new business pipeline to plan resources accordingly.

· Grow and develop strong relationships between the Partnership Development team and the wider Corporate Team. 

· Liaise and work with the Communications team to produce accurate and timely reports and applications.

· Work closely with the Chief Executive’s office to ensure effective communication with our high-level stakeholders within key partnerships.

· Stay up to date with ARUK’s research and other news to be able to communicate effectively with supporters, disseminating the charity’s key messages both among the team and to key supporters.

· Communicate the work of the team and updates on corporate partner activities through attending relevant meetings and completing monthly reports.

· Leverage social media and networking platforms to deliver the charity’s engagement and education objectives, whilst also attracting and identifying new partnership opportunities.

What we are looking for:

· Excellent partnership development and relationship management skills in either a charity or corporate role.  Preferably managing six-figure charitable partnerships.

· Building and growing high-level relationships through networking, negotiation, and influence both internally and externally. 

· Ability to manage income and expenditure budgets.

· Good planning, prioritisation, and organisational skills with excellent attention to detail.

· Confidence working with computers; knowledge of Word, Excel, and Outlook.

· Excellent communication skills, with the ability and confidence to present to corporate audiences.

· Ability to independently manage projects from beginning to end.

· Experience managing a team.

· You work well as part of a team but are proactive and can work independently.

· A confident and friendly manner; would feel at ease representing the charity to high-level external contacts.

· Creativity, innovation, and resourcefulness to identify opportunities within partnerships and develop tailored fundraising ideas and initiatives.

· Willingness and ability to travel independently in the UK and to work outside of regular office hours when needed.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 26th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

Take on a pivotal leadership role as Director of People, where you'll be at the forefront of shaping strategic priorities and cultivating a culture defined by innovation, collaboration and excellence. In this influential position, you'll be part of the executive team to craft and execute transformative people strategies that span the entire employee lifecycle; from talent acquisition and development to recognition, performance and employee engagement.

Our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.

This is a rare opportunity to leave a lasting imprint on a high-performing, purpose-driven organisation. Join a passionate, forward thinking people team committed to positioning Harris Federation as an employer of choice within the education sector. We're seeking a visionary leader to champion this exciting transformation and help drive our collective success.

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MAIN AREAS OF RESPONSIBILITY

The Director of People is part of the executive team at Harris Federation, leading the organisation to deliver the strategic priorities and foster an environment of innovation, collaboration and excellence.

Your responsibilities will include:

• Developing and leading the implementation of the people strategies and supporting policies, frameworks, and processes, consistent with the firm’s strategic priorities and values.
• Lead organisational design and change initiatives, ensuring people are at the centre, and act as custodian of the organisation’s cultural evolution
• Create and maintain a strong employee value proposition, including reward strategies, recognition and holistic wellbeing initiatives, ensuring Harris Federation becomes an employer of choice
• Engender a continuous improvement ethos within the HR team, encouraging innovative thinking and a future-focused mentality

A full list of responsibilities can be found in the Job Pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• Demonstrable experience in senior HR leadership roles, overseeing people strategy and leading a team of HR professionals
• Proven ability to think strategically to create strategies combined with a strong understanding of how to align strategy to operational excellence and commercial reality
• Extensive experience in shaping and leading organisational change initiatives, including experience in managing TUPE and union engagement
• Demonstrable success in designing and implementing leadership development and talent programmes
• Strong understanding of UK employment law, with experience of navigating complex employee relations situations

For a full person specification please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

The Woodland Trust is looking for a Cyber Security Engineer to help us Trust-wide with our cyber security programme.

The Role:

· This role is responsible for acting as a security lead on all cloud infrastructure.

· You’ll develop and implement a leading cyber security programme to protect against cyber threats to the organisation.

· You’ll communicate effectively working in collaboration with IT partners and support the Head of Technology and Operations with projects.

· You’ll maintain cloud infrastructure, ensuring its compliance with relevant frameworks and legislation.

· You’ll manage and lead a cloud security design for new systems and migrations through the implementation phase as a part of the DE Programme and other projects.

· You’ll develop and maintain a disaster recovery plan to safeguard the organisation’s data and operations.

· You’ll lead on cyber security reviews and discussions with stakeholders and working groups.

· This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required once a month on average.

The Candidate:

· You have an enthusiasm for the environment and share our core values—Grow Together, Explore, Focus and Make it Count

· You’ll have experience cloud infrastructure and architecture diagrams to maintain project delivery and requirements.

· Strong communications skills with a strong ability to persuade others through writing proposals for projects.

· You’ll have experience using Azure such as Azure Monitoring configuration, Azure governance, Azure key management and Azure Backup and site recovery.

· You’ll have knowledge and understanding of relevant security frameworks and up to date legislation to ensure all infrastructure is compliant.

· You’ll have experience in designing and deploying a wide range of security technologies, tools and perimeter defence technologies.

· You’ll have knowledge of a range of security protocols including data encryption and authentication, email security and cyber adversary.

· You’ll have strong collaborative skills with the ability to work in a team and with internal and external stakeholders.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

· Enhanced Employer Pension

· Life Assurance

· Flexible & Hybrid Working Options

· Generous Annual Leave

· Enhanced Parental Pay

· Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams.

Barnardo's are seeking a UK Policy & Public Affairs Manager. The postholder will lead a team of eight developing and delivering Barnardo's policy and public affairs activity across the four nations, using intelligence and feedback to plan and deliver influencing activity that delivers transformational change for children across the UK.

The role offers the opportunity to play a crucial role in delivering Barnardo's strategy. You will work closely with our policy advisors, frontline services, communications team, and our voice and influence team to bring the voices of children and young people to decision makers in order to make childhoods safer, healthier, happier, and more hopeful.

This role will be hybrid home / office based and will require travel to all four nations as required. We encourage applications from candidates based in one of the devolved nations. The position is offered on a Full time basis, but we are happy to discuss flexible working. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements. We are committed to welcoming people from a diverse background, culture and experience.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to an approach to pay and reward to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint towards the minimum of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Production Manager

Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
 
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
 
Our commitment to building a strong connection with our community is reflected in our core values:

• Always be welcoming to our international community
• Be radical and progressive in our thinking and activities
• Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
• Most importantly, always celebrate our unique identity and growing accomplishments

Purpose of the role

The Production Manager plays a key role in delivering all aspects of the production process, coordinating all production activities and operations on time and within budget.
 
The role works closely with the Head of Technical, Production and Building services, Senior Producer, and Events team in scheduling, and delivering all technical and production services for all events and activities across Brixton House’s programme.
 
The Production Manager engages directly with creative teams, event clients, production companies and others, and leads their teams to use their expertise collaboratively and creatively to advise, support and deliver all technical and production services.
 
HOW TO APPLY?
 
Please note, previous applicants need not apply.
 
Closing date: Monday, 26 May 2025 23.59.
Interviews: Week commencing 2 June 2025.

During the application process, we will ask you to:
• Upload a current CV detailing a maximum of 10 years of work history, if applicable.
• Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Should you have any access requirements in applying for this role please contact us.
 
PLEASE NOTE

THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Location: Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
Contract Type: Fixed Term 12 months
Hours: Full time, 40 hours per week
Salary: £31,000 to £34,000 per annum depending on experience
Benefits: 22 days holiday per annum, Edenred Staff Discounts, Eye test Vouchers, Cycle2work Scheme, Employee Assistance Programme
 
REF-221 422

Are you ready to shape and strengthen programme and project management across an organisation with purpose?

We're looking for an experienced Programme Management Office (PMO) Lead to bring greater rigour and consistency to our portfolio of projects and programmes. This role will play a pivotal role in driving implementation of The Association's new strategy and shaping and driving change across all functions. This is a key role working with senior managers and project teams to develop and implement new organisation-wide project and programme management processes, tools and methods

As PMO Lead, you'll work closely with the Head of Strategy & Programme Management to embed consistent and effective practices across a central portfolio of projects and programmes. You will bring technical expertise, practical project and programme management experience and a collaborative approach to working across teams and levels.

Key Responsibilities:

• Lead the design and implementation of consistent project and programme management tools and methods across the organisation
• Support, upskill and coach Sponsors, Business Change Managers and Project Managers to fulfil their roles effectively
• Collaborate with project leads to ensure clear project scopes, risk management and reporting processes
• Support and challenge Project Managers, Sponsors & Business Owners across the Association to ensure the benefits of projects/programmes are defined, measured and learning points shared.
• Establish and manage a central log of projects, ensuring accurate and consistent reporting
• Ensure project benefits are identified, measured and reviewed, and that learning is captured
• Shape a centrally managed change portfolio to help deliver the organisation's strategy
• Develop and maintain reporting processes across all organisational projects
• Create and run a cross-organisational community/forum for project professionals to build skills and share learning
• Partner with the Learning & Development team to build capability in project and programme delivery
• Support the identification of project interdependencies and escalate issues for resolution
• Help inform decisions on resource allocation to maximise strategic impact

About You:

• In-depth understanding of the core elements of a successful PMO
• Recognised qualification in project or programme management, ideally with a PMO-specific certification
• Demonstrable experience of setting up and running a PMO in a similar organisational context
• Experience managing projects or programmes, with sound knowledge of relevant methodologies
• Skilled in supporting others to use consistent project and programme approaches
• Proficient in project management software such as MS Project
• Confident working across teams and functions to embed tools and approaches
• Able to clearly communicate, influence and support decision making at senior levels

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

A range of excellent benefits including:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1-2 days per week with flexibility to attend more regularly in line with organisation requirements. We are open to candidates interested in a Fixed Term Contract, part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Demonstrate a robust understanding of the key components of an effective PMO function and a thorough understanding of project and programme management tools and methods

• Recognised Project/Programme management qualification, ideally with an additional PMO-specific qualification/certification

• Experience of establishing and running a PMO function in an organisation of comparable size and complexity

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a fantastic opportunity to join as PMO Lead and play a central role in supporting meaningful change. If you are looking for your next step and want to make a real impact, we would love to hear from you.

We are looking for a passionate and experienced Chef to join our dedicated team at Lister House. In this rewarding role, you’ll prepare nutritious, delicious and high-quality meals that make a real difference in the lives of our residents.

The role offers 37.5 hours per week with a 5-day rota, covering 7 days a week, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

Key responsibilities of the role:

- Work with Head chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements

You will be educated to NVQ Level 2 Preparation and Cooking or equivalent and willing to work toward NVQ Level 3. An intermediary food hygiene certificate is required. In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Soil Association

Group Financial Controller

£69,000 - £73,000 plus excellent benefits and flexible working policy

Bristol / Hybrid working

About Us

The Soil Association is the charity joining forces with nature for a better future: a world with good health, in balance with nature, and a safe climate.

For over 75 years, the Soil Association has worked to transform the way we eat, farm and care for our natural world.

We build real solutions from the ground up. Because the only way to solve the issues facing our world is to understand that they are all connected - and that food, farming and forestry are a vital part of the solution.

Together, we are a force for nature.

Our charity helped to establish and has ongoing involvement in:

• our wholly-owned subsidiary Soil Association Certification Limited - the UK's largest organic certification body
• Food for Life - our programme making good food the easy choice for everyone
• the Soil Association Land Trust - who acquire and maintain farmland sustainably and connect the public with land stewardship

We're also a lead partner in several programmes that work directly with communities to deliver positive change and hopeful solutions. These include: Innovative Farmers, Sustainable Food Places, Food For Life Get Togethers.

The role

We are currently looking to recruit a Group Financial Controller - an exciting opportunity to provide strategic financial leadership across the Soil Association Group, comprising both charities and commercial companies, including a new digital start-up, all working to transform the way we eat, farm and care for our natural world.

As an experienced finance professional you will lead the Group's financial planning and accounting and provide high level analysis and advice to trustees and leadership teams.

The role heads up the Group finance function, a respected and motivated team, and works collaboratively across the Group supporting income generation and financial management.

We are in the process of updating our financial processes and systems and we are looking for someone to continue the journey to improve our efficiency, provide better data analysis and improve internal controls.

As a member of the Executive team you will also contribute to the strategic direction and sustainability of the organisation whilst ensuring its vision and core values are upheld.

About you

You will:

• Be a qualified accountant with experience of leading a finance function in a complex organisation and have significant post qualification experience working in the not for profit sector ideally in a charity and a solid understanding of the Charity SORP .
• Be a strong leader able to communicate well with your peers and team members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders. Experience of transforming finance systems and processes is also highly desirable.

• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service. You will demand high standards, whilst being an empathetic and supportive manager who works collaboratively with people of all levels
• Be financially and politically aware, bringing a high level of knowledge on the delivery of good financial control and financial governance ensuring that an effective service is delivered.
• You will be passionate about the natural environment and be motivated by the Soil Association's vision for regeneration.

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

• £69,000 - £73,000 plus excellent benefits and flexible working policy
• Bristol / Hybrid working
• 27 days holiday plus Bank Holidays, increasing with length of service

Grants and Operations Officer

We are looking for a Grants and Operations Officer to join the team in this part-time, hybrid working role.

Position: Grants and Operations Officer

Location: Hybrid/Swindon

Hours: Part time, 15 hours. The hours are to be worked over 2 or 3 days, with at least one day in the office

Salary: £26,000 to £29,000 per annum, pro rata (£10,400 - £11,600 actual)

Contract: Permanent

Closing Date: Monday 26 May 2025

Interview Date: Thursday 5 June 2025 (Swindon)

The Role

To implement its vision, the charity has identified five strategic goals. As Grants and Operations Officer, you will support Goal 5, which is to mobilise a global movement for Bible engagement. You will do this by working closely with the International Operations Manager, Head of Global Relationships and with other teams to facilitate aspects of grant-making to other Societies around the world, ensuring compliance and good stewardship.

This role will also contribute to the success of the International team’s broader work by providing operational support to projects and events that fall under this strategic goal.

About You

We are looking for someone who is familiar with grant making and grant management processes, with a track record of successfully overseeing complex processes requiring accuracy. You’ll thrive in this role if you are a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Grants, Grants and Operations, Operations, Grants Officer, Grants and Operations Officer, Operations Officer, Grants Assistant, Grants and Operations Assistant, Operations Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisations.

Location: Northampton
Salary: £50,000 - £55,000 p/a benefits
Contract: Permanent, 35 hours per week (Monday – Friday)
Benefits: 30 days annual leave, Health Cover, free onsite parking, personal training budget, sporting event tickets and discounts.
 
About the opportunity:
 
Our client is proud to partner with incredible organisations who are making a genuine difference every day. This opportunity is no exception.
 
They’re looking for a Finance Director who brings a great mix of strategic thinking, commercial acumen, and operational excellence. Someone who can shape future plans with a clear eye on opportunity and risk, while ensuring robust processes, controls, and best practice are firmly embedded.
 
This is a true business partner role; you’ll need to see the bigger picture and contribute at board level, while still being able to roll your sleeve up and strengthen day-to-day financial operations. Building financial awareness and capability across all departments will be key too, developing and upskilling teams to ensure financial thinking is at the heart of decision-making across the business.
 
This is your chance to be part of something special. You’ll join a passionate leadership team who are committed to creating positive social change through education and inclusion programmes that empower individuals, build confidence, and unlock potential.
 
You’ll bring strategic financial expertise to the table, helping to ensure that funds are used wisely and well, allowing these life-changing programmes to continue, grow, and evolve.
 
This isn’t just about the numbers. You’ll be a key voice at the leadership table, influencing decisions, challenging thinking, and helping shape the future direction of the organisation.
 
What you’ll be getting stuck into:
 
• Acting as a strategic finance partner to the CEO and leadership team - your insight will shape plans, drive decisions, and keep the mission on track.
• Leading on all financial reporting, planning, forecasting, and risk management - keeping the board, Trustees, and senior leaders fully informed.
• Ensuring robust financial controls, compliance, and governance across the charity.
• Leading the charge on data and insights - including developing meaningful KPIs, social value metrics, and an annual Impact Report that tells the real story of the difference being made.
• Managing the charity’s use of Salesforce and looking at how data can be used even more effectively to support decision-making.
• Keeping a sharp eye on VAT returns, payroll, gift aid, pension schemes, and investment administration.
• Line managing and supporting a small Finance team and succession planning to keep the team thriving.
• Business partnering with Heads of Department, helping each function understand the numbers and make smart, informed choices.
 
What they’re looking for:
 
• Proven experience in a senior finance role where you’ve combined strategic leadership with a hands-on approach.
• ACCA, CIMA, ACA, CIPFA (or similar) qualified.
• Confident working with Xero (or similar accounting software) and the Microsoft 365 suite.
• Skilled at translating financial data into plain English for non-finance colleagues - making the complex simple.
• A solid understanding of financial risk management, including how cybersecurity, fraud controls, and financial risks interact.
• Experience leading audits, preparing statutory accounts, and presenting at Board or Trustee level.
 
You’ll fit right in if you are:
 
• A strong communicator and influencer - able to build trust at every level.
• A strategic thinker who can see the bigger picture while staying close to the detail.
• Solutions-focused, proactive, and calm under pressure.
• Resilient, adaptable, and not afraid to challenge the status quo.
• Someone who leads with heart, champions collaboration, and believes in the power of purpose-driven work.
 
What’s in it for you?
 
Alongside a competitive salary and generous benefits, this is an opportunity to genuinely make an impact. You’ll play a critical role in sustaining and growing work that changes lives for the better — and you’ll do it alongside a leadership team who believe in what they do, care about each other, and are serious about making a difference.
 
REF-221319

Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development

Closing date: 29 May 2025

About the role

SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people. 

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services. 

As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.  

You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.  

Your key priorities will include: 

• Increasing bid capacity within the Business Development team to obtain more funding.  
• Supporting the growth of SignHealth’s commercial consultancy services.  
• Assisting in the business development of our social care services.  

You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.  

Do you have proven track record in securing income from government and statutory bodies? 

Do you have demonstrated success in leading proposals, tender bids, or grant applications? 

Do you have strong project management, relationship management and stakeholder engagement skills?  

Why choose SignHealth?

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

Being a SignHealth employee you will also receive:

• 25 days holiday per year plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• Eye care vouchers
• 5 days per year of paid study leave (CPD) (pro-rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/ chair to work from home.
• Refer a friend £200 voucher for both the referee and referrer!

To Apply

If this sounds like a position you would be interested in, please apply today!

To apply, please use our online application form.

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.

Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Within the role of Benefits & Financial Inclusion Officer you will be expected to:

• Achieve income maximisation including the completion of welfare benefits applications.
• Provide support and advice on money management signposting to specialist agencies when necessary.
• Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
• Complete welfare benefits mandatory reconsiderations and appeals.
• Advice concerning Universal Credit.
• Casework support with ongoing queries.
• Work collaboratively with both internal and external departments and partner agencies.

We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.

You

You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.

You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.

This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.

If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

If this sounds exciting, we want you on our team. Please do apply.

Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road

Interested?

Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.

Once you have landed on our website, you will need to do the following in order to apply for this role:

Application Process

Please apply with your CV and a covering letter telling us: -

(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.

Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.

Applications sent without a covering letter will not be accepted.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

No agencies please.

About the role

At The Brilliant Club, we mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.

We are excited to be recruiting a Research and Impact Director to lead the charity’s research and evaluation work. This senior role will be a part of the Senior Leadership Group and will report to the Chief Programmes and Communities Officer. Furthermore, the role will involve influencing and collaborating with different teams from across the organisation to ensure the research work that we do is to the highest standards and aligns with the charity’s strategic priorities. The role will be a figurehead internally and externally on all things research and evaluation.

The Research and Impact Department has two key areas of responsibility: evaluating and reporting the impact of the charity’s programmes and providing research and evaluation consultancy to mission-aligned organisations. The team consists of a Senior Impact and Evaluation Officer who evaluates the impact of our programmes and oversees stakeholder impact reporting, as well as a Research and Evaluation Consultancy Lead and Senior Research and Evaluation Officer who deliver the charity’s consultancy work via Brilliant Consulting.

The Brilliant Club has a strong reputation in the sector for our approach to evaluating internal programmes. As well as utilising UCAS progression data and the Higher Education Access Tracker to monitor long term impact, the Research and Impact Department regularly undertake internal research projects to enhance and improve our programmatic impact. As we embark on our next strategy, the successful candidate will play a pivotal role in this process of continuous evaluation and programmatic improvement.

Through our consultancy work, we have partnered with a range of universities and education organisations, such as the Centre for Transforming Access and Student Outcomes in Higher Education (TASO) and The Sutton Trust. A key part of this role will be building our consultancy work further in order to generate income and new strategic partnerships.

The successful candidate will have a proven track record of leading research and evaluation work in a relevant field and will have strong research skills and knowledge of evaluation methodologies. They will be highly experienced with managing stakeholder relationships and have commercial acumen. While this role can be based at either our London or Leeds office, some travel will be required (mainly to London) to attend in-person meetings.