Head of supporter experience jobs in brent, derby
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing & Communications Officer (Maternity Cover)
Main purpose of the job
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To support a range of activity that helps raise the profile of the Royal Star & Garter group with a focus on Care for Veterans.
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To provide design services for inhouse creative projects, including the development of on and offline materials to support marketing and fundraising activity.
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To maximise our digital platforms to increase awareness and engagement.
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To lead on activity to promote occupancy and other services provided by the Home
Marketing & PR
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Coordinating the development of the Care for Veterans website, bringing content into line with Royal Star & Garter and helping prepare for a longer term integration.
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Creating engaging content for the Care for Veterans website and social media platforms.
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Development of press content supporting our focus on the Royal Star & Garter group as an exemplar of best practice.
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Effective support for a range of Care for Veterans fundraising events to include digital marketing and attending in person.
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To develop and design marketing materials and literature to be used across Care for Veterans.
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To design and write the content for donor and supporter newsletters (print and digital)
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To develop and implement marketing plans to support occupancy and services for Care for Veterans, including Day Care.
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To develop paid digital advertising campaigns to support activity across fundraising and occupancy
Process & administration
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Review, update and oversee the Care for Veterans consent process.
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Support on incoming media enquiries with a focus on Worthing site.
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Support the planning, tracking and updating of the marketing and communications budget to ensure accurate financial reporting.
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Support the roll out of the new Care for Veterans brand overseeing a range of material production.
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We have an inclusive approach to administration and expect all team members, regardless of level, to be responsible for identifying and effectively managing this aspect of their work
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To provide appropriate support on other Royal Star & Garter activity as required and directed by the Head of Marcomms.
Other
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To be a brand ambassador encouraging a deep understanding of our values and aims, ensuring consistency to a range of audiences.
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To understand and adhere to relevant laws including data protection.
Person specification
Knowledge and experience:
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Experience of working in a busy marketing environment with the ability to plan, prioritise and manage a varied workload delivering projects to a high standard.
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A sound knowledge and understanding of digital marketing.
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Good knowledge of relevant marketing and charitable legislation and guidelines.
Skills:
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Excellent communication and listening skills across a wide range of audiences.
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Good editing, copywriting and design skills with excellent attention to detail and accuracy.
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Strong relationship building with the ability to work across teams.
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Good IT skills including MS 365, Teams, Mailchimp, Canva and Adobe or other design packages.
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Experience of using Wordpress to maintain web content.
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An enthusiasm and commitment to the work of Care for Veterans and Royal Star & Garter.
Other:
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Be willing to work flexibly including some evenings and weekends.
Personal characteristics should include:
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Enthusiasm and passion for our work and a commitment to our values
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A self-starter with energy, who motivates with enthusiasm
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A positive attitude
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Reliable, professional manner; flexible and calm under pressure.
The client requests no contact from agencies or media sales.
The Duke of Edinburgh’s Award is in the process of evolving its current ‘Youth Without Limits’ strategy which aims to give all young people the chance to experience the life-changing benefits of a DofE programme. The Charity has a strong desire to become a more insight-driven organisation and has recently launched a data strategy that will help realise that vision. We have a clear view of where we want to be and some of the gaps and challenges that will need to be tackled along the way. The Head of Data will be instrumental in helping the charity achieve its vision for data and will play a key role in delivering the data strategy. Working with the Director of Data and Impact, you will develop the capabilities, frameworks and infrastructure to ensure data is managed, governed, understood and used effectively to enable the Charity to make informed decisions.
If you’re a staunch techie then this role probably isn’t for you but if you have gained a solid technical grounding in previous roles and are passionate about bringing people and data together to develop understanding and deliver meaningful insight then we’d love to hear from you.
Key responsibilities:-
- Support the Director of Data and Impact in delivering the Charity’s data strategy and be their ‘right hand person’
- Grow and shape the data team
- Lead on delivering insights from our CRM data to support audience growth and engagement.
- Promote data governance to ensure the quality, stewardship and lineage of data is addressed
- Act as a data business partner with internal teams to understand data needs
- Oversee data infrastructure and reporting provision
- Support on providing data expertise to inform planning and innovation
- Support the development of a data literacy culture and ‘insight-first’ thinking
What we are looking for:-
- A solid understanding of data and technology concepts gained through hands on experience in previous roles
- The ability to articulate data and technology concepts in clear, layman’s terms with confidence and enthusiasm
- An understanding of data practices including governance and compliance (including GDPR)
- The ability to translate data into meaningful, actionable insights
- Knowledge of SQL Server, data warehouses and visualisation tools
- Excellent communication and stakeholder management skills at all levels
- Experience of leading and developing teams
How to apply and interview dates:-
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Wednesday 27th August at midnight
1st interviews will take place on:WC: 1st September to be held via Teams
2nd interviews will take place on: WC 8th September to be held via Teams.
**Additional interviews may be required.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!
We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.
The Role
The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.
Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.
The main responsibilities will include:
- Setting the vision, direction and standards for all BAUS events
- Ensuring an exceptional experience for all delegates and exhibitors
- Working to agreed budgets to maintain financial sustainability
- Aligning events with the educational vision
- Strengthening BAUS’s reputation through exceptional delivery.
The Person
We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.
You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).
Why BAUS?
BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.
The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.
Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Could you lead and manage British Heart Foundation’s (BHF) Medical Technology portfolio to help deliver our vision of a world free from the fear of heart and circulatory disease?
We’re seeking an experience leader to join us as our Head of Product and manage our Medical Technology portfolio, which spans clinical and healthcare solutions, research platforms, and health insight products. This portfolio is delivered through a bi-modal approach—a blend of agile product development and structured project delivery—encompassing build, buy, and partner strategies.
About the role
As our Head of Product, you’ll:
- Own and evolve the Medical Technology product portfolio, ensuring alignment with BHF’s Medical and Technology strategies.
- Lead product strategy and execution across multiple disciplines, and product portfolio.
- Collaborate closely with senior stakeholders in the Medical Directorate to shape and deliver products that support BHF’s mission and medical objectives.
- Be responsible for prioritisation, customer value delivery, communication, scheduling, resourcing, and financial oversight across the portfolio.
- Operate as a key member of the Technology Senior Leadership Team, contributing to strategic planning and cross-functional leadership under the guidance of the Director of Technology and Chief Technology Officer.
About Technology at BHF
Technology is a critical enabler of BHF’s mission. From transforming patient experiences through digital health tools like RevivR and The Circuit, to advancing research through AI and data analytics, our Medical Technology portfolio is at the forefront of innovation.
We’ve established dedicated product teams to ensure consistent access to technology expertise and services, enabling the Medical Directorate to deliver impactful outcomes.
Working arrangements
Please note This is a 12-month fixed term contract, covering family leave, and we'll be looking for candidates to be able to join us as soon as possible.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring:
- Proven experience in bi-modal product and portfolio delivery, ideally within a similarly complex organisation.
- A commercial mindset and strategic thinking capabilities, with a track record of shaping and delivering product strategies.
- Existing Head of knowledge and strong leadership skills, able to manage multi-disciplinary teams and influence senior stakeholders.
- Deep understanding of customer needs, market trends, and emerging technologies in health and research.
- Proficiency in agile methodologies (Agile), product ownership, and translating user insights into actionable product requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be held w/c 1st September, via MS Teams. Second stage interviews will be held in person, at our London office, which will include a presentation element, as well as a chance for you to meet with some key stakeholders this role will work closely with.
How to Apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

We are looking to recruit a Head of Major Projects and Programmes to join our team based at our Midlands site. You will join us on a full-time, permanent basis. In return, you will receive a salary of circa £55,000 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Head of Major Projects and Programmes role:
We are looking for an experienced Head of Major Projects and Programmes to join the Museum team at an exciting time as we deliver the £28M Inspiring Everyone: RAF Museum Development Programme, supported by the National Lottery Heritage Fund.
You will lead and champion the delivery of this programme and agreed major projects to budget, defined deadlines and to the highest quality standards.
Key responsibilities of our Head of Major Projects and Programmes include:
- Supporting the Senior Leadership Team in the development and delivery of major projects and programmes (capital projects and engagement)
- Project managing agreed major projects and programmes including the Delivery Phase of the Inspiring Everyone: RAF Museum Midlands Development Programme
- Leading and motivating staff and volunteers ensuring plans are progressed successfully
- Being an active member of the Senior Management Group working as part of the team to lead and model good practice across the organisation
- Ensuring effective communication with all stakeholders, both internally and externally to build and maintain partnerships
- Working closely with other departments to deliver museum-wide programmes and objectives
- Working to reduce operational costs and maximise resources whilst maintaining standards of products and services
- Upholding both the spirit and letter of the Museums Association’s Code of Ethics
What we are looking for in our Head of Major Projects and Programmes:
- Demonstrable experience in developing, project managing and delivering major projects (capital and engagement activity) in a museum or heritage environment
- Demonstrable experience in project budget setting and management with budgets of more than £5M
- Is able to inspire team to engage with the long-term vision and purpose of the Museum.
- Delegates decision making to the right level within team
- Willing to make difficult decisions, pragmatically weighing up the complexities against the need to act and demonstrates resilience in communicating and implementing decisions
- Pushes themselves and team to achieve, setting a clear plan and objectives and ensuring they/their team stay focused
- Demonstrates positivity in relation to change and encourages team to embrace change
- Demonstrable experience of developing and delivering National Lottery Heritage Fund supported projects
- Prince2™ Practitioner/ MSP™ Practitioner or equivalent experience
Closing Date: 26th August 2025 at 10am
Interviews will take place on: 5th September 2025 and 10th September 2025
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force's story continues to enrich and inspire current and future generations. We would love to hear from you!
As a Senior Employment Advisor, you will sit within the Employment & Careers team, supporting the direct delivery of our employment service by recruiting beneficiaries through outreach and supporting them to secure or progress in employment.
Reporting to Head of Employment & Careers you will be required to manage and support a varied and challenging caseload into employment by providing high quality information and guidance. You will be expected to conduct in-depth and comprehensive initial assessments in order to produce SMART and tailored action plans.
Your role will also require meaningful weekly contact with beneficiaries, conducting regular reviews of agreed actions and setting revised actions where applicable. It is imperative that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths based approach to their journey into employment.
As a Senior Employment Advisor, you will be expected to conduct employer engagement activity for the service, as well as support the delivery of job fairs and sector specific workshops. The role will also require you to ensure the service is at capacity levels by establishing and maintaining a network of referral partners and attending outreach events.
You will have at least 3 years of experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will be equipped with influencing and persuasion skills.
You will also be responsible for conducting caseload reviews weekly/monthly and maintaining up to date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.
We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities.
Main purpose of role
Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland.
Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks.
Raise awareness of NPH across Health & Social Care professionals and the public.
Support the planning and delivery of the annual NPH Awareness Week.
As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS.
Promote and support all Shine’s services and activities.
Shine will offer you:
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Support to learn & develop by accessing training in NPH and dementia
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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A competitive salary of £28,471 (pro-rata for part-time hours)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call.
Closing date: Sunday 7th September at 11:30pm
Interviews: Friday 19th September (virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Championing supporter care across The Charity, you will lead on guaranteeing a high quality experience for our donors and supporters through their journey with us. Everything the team does is about ensuring CX excellence, from handling first communications and processing income, through to ensuring that an appropriate ‘thank you’ is received.
Responsible for a small team of both Central Operations and Supporter Care experts you’ll ensure that our community are placed at the centre of all we do. Working with Fundraising, Finance and Marketing you’ll ensure the smooth running of our campaigns and income reconciliation, implementing the workflows to get the right data into the CRM, acting as the central point between them and our technical teams (Website, Journeys, Finance and IT).
WHO WE'RE LOOKING FOR:
With boundless energy, passion and enthusiasm, you are the positive and welcoming face of the Charity, inspiring and motivating our supporters and encouraging their ongoing participation. You’ll work tirelessly to ensure that they receive the best possible service and see themselves as an integral part of our community.
You’ll have proven experience of working in a busy Supporter Care or customer-focused role, as well as being a people manager, with a good understanding of the fundraising environment. You’ll need a strong understanding of our systems, processes, fundraising options and services. You’ll also be responsible for inspiring excellent supporter care across the Charity, ensuring that our community is placed at the centre of all we do
KEY ACCOUNTABILITIES:
- With the support of the Head of CX, provide an exemplary core Supporter Care and Central Operations function, meeting agreed SLAs to maximise supporter engagement, stewardship and accurate income processing
- Oversee accurate daily and monthly bank reconciliation, working closely with the Finance and Fundraising teams
- Support initiatives to maximise engagement by calling supporters e.g. to welcome them to The Charity and to talk to them about Gift Aid
- Work with the Head of the CX team to create monthly reports to evidence progress and adherence to the team SLAs
- Manage complaints and assist other teams in responding to complaints, ensuring robust recording in the CRM
- Lead on new supporter care projects and activities
- Regularly review fundraising and complaint policies, updating documentation and processes as needed e.g. vulnerable persons policy
- Provide supporter care ‘consultancy’ for other teams and promote supporter care excellence
- Keep up to date on current fundraising regulations and legislation; share knowledge and best practice with the wider team
- Lead on planning, implementing and documenting team processes, striving to automate and improve wherever possible
- Facilitate and provide training to members of the team as required
- Support regular reviews of Gift Aid and ensure Gift Aid claims and income are maximised, working closely with the Finance team
- Identify volunteer opportunities and manage team volunteers, acting as a Volunteer Champion for the team
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.
METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.
The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.
The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.
The client requests no contact from agencies or media sales.
We are looking for a Head of Communications to lead the Comms function at a strategic level, inspiring and influencing how the charity share their story with the world. Youll craft and deliver bold, creative, and inclusive communications that raise awareness for the charity.
This is a Hybrid role with 2 days a week in the London office, either SW London or West London with regular travel across England and Wales.
The Charity
Highly respected social welfare charity working to develop a range of innovative services providing practical and emotional support.
You would be joining an inclusive, welcoming organisation with a diverse workforce of passionate individuals offering fantastic benefits, including flexible working arrangements, 30 days annual leave plus 8 days bank holidays per year and an employee assistance programme as well as much more!
The Role
Work with colleagues to devise, deliver and evaluate multidisciplinary Comms Plans that raise awareness and support the charity to achieve corporate objectives.
Oversee Pacts and the Prisoners Families Helpline digital platforms and channels,including social media and websites.
Lead and oversee the production of corporate publications, including the development of compelling marketing material that engages staff, volunteers and service users.
Proactively place positive stories in the media; be the first point of contact for incoming media enquiries; and prepare spokespeople for media interviews.
The Candidate
Experience of devising, delivering and evaluating communications plans that support the delivery of organisational objectives.
Experience of web and digital media management.
Experience of working with the media.
Experience of creating and delivering high quality marketing material.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Location: Remote (occasional UK in-person meetups)
Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours
Salary: £55,000–£75,000 per annum (commensurate with experience)
Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working
Reporting to/supported by: CEO
How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.
About Iswe
Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.
We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.
About the role
We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.
This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.
Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.
You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).
Key Responsibilities
Strategic Leadership
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Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding.
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Identify and pursue diverse fundraising opportunities, with a focus on:
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Grant fundraising
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Institutional partnerships
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Innovative pooled funding mechanisms
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Individual giving and public campaigns
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High-net-worth individuals
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Revenue-generating partnerships and services
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Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.
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Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).
Fundraising Execution
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Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.
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Write and oversee the development of high-quality grant proposals, donor reports, and communications.
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Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.
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Develop digital strategies and campaigns to support public fundraising and individual giving.
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Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.
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Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.
Team Leadership
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Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.
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Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).
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Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.
Operational Excellence
- Design and implement systems for tracking fundraising performance and measuring ROI.
- Develop internal processes for grant management and donor engagement.
- Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
- Build the fundraising literacy and capability of project and leadership teams across the organisation.
Person Specification
Essential
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Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.
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Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.
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Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).
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Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.
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Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.
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Working knowledge of GDPR.
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Understanding of how to build systems and culture to support high net worth individual engagement and income generation.
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Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.
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Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.
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Ability to build strong internal and external relationships and to work across multiple teams and time zones.
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A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.
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Experience working effectively in a remote environment and enthusiasm for this mode of working.
Desirable
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Experience developing pooled funding models or engaging with multilateral funding initiatives.
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Experience monetising services or designing other forms of business income.
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Experience working in or with small, fast-moving nonprofits or startups.
What We Offer
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A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.
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A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.
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A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
In this exciting new position, you will play a leadership role across the organisation, internally and externally, leading on our operations, championing the organisation’s strategy and building strong relationships.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Joining a motivated and friendly team, you will play a leading role in helping Action Hampshire continue to grow sustainably and fulfil its vision and purpose.
The VCSE sector is vital to strong, connected, thriving communities. At Action Hampshire we're working to see communities and the VCSE sector empowered to lead community-based action that results in equitable, thriving communities. Our approach, The Action Hampshire Way, is to resource and support VCSE organisations to work with their communities in the way they know best on a range of topics - community research, smoking cessation, cancer prevention, climate action, rural housing, social enterprise, village halls and a whole lot more. This bridge to communities, and community-led action reduces inequity and puts communities at the heart of the change they want to see.
We've been through a time of change internally to make us more sustainable, efficient and agile - including moving to a teams based approach and making better use of digital tools. In the final year of our 3 year strategy, we're looking to the future. Could you be a key part of the Senior Leadership Team and help us shape Action Hampshire for the next part of the journey?
Your role will be to lead on operations at Action Hampshire. This will include supporting our finance team and working with our external finance company. You will contribute to our progress against our strategy. Effective operations and financial management are key to our sustainability and a key part of our strategy, so you will oversee development work to keep improving the organisation’s performance in these areas.
You will play a leadership role across the organisation, internally and externally, championing the organisation’s strategy and building strong relationships.
You will work with the rest of the team to keep developing Action Hampshire’s positive, inclusive, and collaborative working environment. You will help shape the organisation so it can be agile and responsive and keep fulfilling our mission and purpose in the most effective and sustainable way.
You’ll have oversight of teams with an internal focus. As you facilitate and support team members to play their part, you will gather insight and use this and your knowledge of charity operations to inform and make recommendations to the Senior Leadership Team.
We are committed to building an inclusive and diverse workforce. We welcome applications from people from all backgrounds who feel they are suitably qualified for the position.
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Crimestoppers is an independent charity that plays a vital role in helping people speak up about crime safely and anonymously. For over 35 years, we’ve worked with the public, police, and a wide range of partners to ensure vital information gets to where it’s needed - helping to solve and prevent crime, protect communities, and save lives.
We’re now looking for a Head of Marketing and Communications to lead and shape the vital function that sits within the role. This is a senior strategic role at the heart of the organisation, whilst still allowing the post holder to stretch creatively. You’ll be responsible for building national campaigns, leading our communications strategy, overseeing our brand, and ensuring our message reaches the right people including the public, law enforcement and commercial clients and partners.
This is more than a brand role. It’s about driving real-world impact and action; helping people feel confident to share what they know about crime, supporting victims, and promoting positive change. Crimestoppers operates in a complex landscape of public safety, corporate partnerships, and digital innovation and so knowledge of the commercial world is key. You’ll need to balance creativity with accountability, public interest with stakeholder engagement, and strategic thinking with hands-on delivery.
We’re looking for someone with strong leadership experience across marketing, media, digital, and strategic communications, ideally in a high-profile or sensitive environment whether this be not-for-profit or otherwise. You’ll need to be comfortable managing teams and budgets, influencing at senior management team level, and working across different sectors. Most importantly, you’ll share our belief that everyone has a right to feel safe from crime.
Please see the job pack for more information.
Please submit both a CV and covering letting in application for this role - applications without covering letters may not be considered.
The client requests no contact from agencies or media sales.
Are you looking for a flexible role in finance? We’re looking for a Head of Finance to join our team on a part-time basis.
We are recruiting for a qualified accountant with a calm and professional approach to lead on the financial management and governance of Energise Me.
About You
You’ll need to be a Qualified Accountant (CIMA, ACCA, CIPFA, ICAEW) with experience of working at a senior level.
You’ll have significant financial management and financial administration experience with proven track record of achievement.
You’ll have experience of administrating and managing payroll.
Charity Accounting experience is desirable.
You’ll be an effective and adaptable communicator, from working with our small team on a one-to-one basis, to providing comprehensive guidance and reports to our Board.
The Role
You’ll be part of Energise Me’s senior leadership team, and lead on the financial management and governance of the charity.
- Plan and co-ordinate annual audit and prepare Energise Me’s annual accounts. Manage external auditors and be the main point of contact for Auditors. Ensure accounts are filed with the Charity Commission on time and lead audit tender process at least every three years
- Manage relationships with external financial providers including banking and investment
- Manage outsourced payroll and ensure charity employees are paid accurately and on time
- Manage Energise Me’s financial and accounting functions and related policies, ensuring compliance with all relevant standards, regulations and procedures (Charity Commission guidelines, HMRC and financial regulations)
- Make sure budgets are managed effectively and in line with overall target/costs
- Exercise strong financial and budget monitoring including preparing quarterly management accounts including balance sheet and SOFA
- Responsible for Financial IT Systems, ensuring they’re fit for purpose and data is accurate and up to date
- Lead, empower, support, develop, coach and mentor the Finance & IT Manager and other team members as required across the organisation
About Energise Me
Energise Me is a small charity working across Hampshire and the Isle of Wight. We tackle the things that prevent active lifestyles, so everyone can improve their health and happiness by moving more.
We are:
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Curious about what stops people from being active
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Open to different ideas and perspectives
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Creative in how we do things and who we work with
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Bold in taking risks and speaking out about things that need to change
We provide a friendly and flexible working environment, with opportunities to work remotely.
We are growing. We have investment secured to 2027 and further investment opportunities in the pipeline.
We tackle the things that prevent active lifestyles, so everyone can improve their health and happiness by moving more.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes.
About the role
- To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
- To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
- Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
- Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
- To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



