Head of supporter experience jobs in brent, derby
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The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income.
Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.
Person Specification Essential knowledge, skills and experience:
- Three years+ experience of working in a supporter care fundraising role.
- Understanding of fundraising principles, relationship marketing and supporter care.
- Excellent written and verbal communication and interpersonal skills.
- High level copy writing skills.
- Experience of working with communications staff to support multi-channel fundraising campaigns.
- Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
- Good working knowledge of CRM databases and how to use them to steward supporters.
- Good knowledge of current data protection/GDPR regulation.
- Able to develop, initiate and maintain systems and procedures.
- IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
- A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
FilmBath is seeking a Head of Sponsorship & Fundraising to secure new partnerships and vital financial support for one of the South West’s leading film festivals.
With bold programming and a growing reputation, Bath Film Festival brings outstanding cinema to cinemas, heritage venues and unique spaces across the city. We’re looking for someone with experience in:
- Sponsorship, fundraising, sales, or business development
- Building and managing partnerships
- A passion for film, culture, and community
You’ll work closely with our Festival Director and Board to develop funding opportunities and sponsorships that will support the festival’s long-term growth and sustainability.
This is a freelance, flexible role with a negotiable project fee. The festival returns 17–26 October 2025.
Department: Community Fundraising
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £65,000 – £68,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.
Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.
You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.
As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.
To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
The Salvation Army – Assistant Head of Individual Giving - Supporter Acquisition and Innovation Unit
Location: Hybrid working, 2 days in office, London SE5.
Salary: £59,744 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new contactable supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an initial annual fundraising target of approximately £500,000. The role leads a unit of three people including one direct line report.
The successful candidate will have extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers. Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Tuesday 27th May, 9.00am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Orphans In Need is the UK’s leading charity dedicated to supporting orphans and widows. We’re looking for a Head of Fundraising to lead our Philanthropy, Corporate, Institutional, and Community Fundraising teams.
What you'll lead:
✔️ Major Donors & High-Value Philanthropy
✔️ Strategic Corporate Partnerships
✔️ Institutional and Trust Funding
✔️ Community Fundraising Networks across the UK
You’ll bring strong leadership, excellent relationship-building skills, and a passion for making a difference. If you understand Muslim donor motivations and thrive in a values-led environment — we want to hear from you.
Why join us?
- Be part of a respected, mission-driven charity.
- Lead high-impact fundraising strategies.
- Work with a passionate and inclusive team.
The client requests no contact from agencies or media sales.
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
The Activate Fund:
For 60 years, the Churchill Fellowship has been supporting remarkable individuals to source solutions from around the world to tackle critical issues affecting communities in the UK. The Activate Fund is an extension of the Fellowship which provides further funding and support to Fellows on their return to the UK to turn their ideas into action and achieve real and lasting change.
Purpose of the role:
This is a new role which sits within the Fellowship team and will be responsible for the re-opening of the Activate Fund in June 2026, following completion of a successful pilot. The Head of Activate will lead on all aspects of the application and award cycle and on the development of additional forms of support to enhance Fellows’ impact on society. The role will be supported by the Activate Manager, work closely with the Salesforce and Engagement teams, and alongside colleagues managing the annual Fellowship selection process.
This is a new role which is being recruited with sufficient lead-in time for the Head of Activate to be inducted into the existing processes to deliver the first year of awards, with scope to introduce new ideas to enhance the Fund’s impact from Year 2.
Key responsibilities:
Delivery of Activate
- Lead on the re-introduction of the Activate Fund; responsible for ensuring that potential applicants and relevant stakeholders understand the purpose, scope and criteria of the Fund and that all systems and processes are in place for applications to open in June 2026.
- Lead on the selection process from pre-applicant support to application, assessment and award, supported by the Activate Manager, working closely with the Salesforce team and the Comms team, and ensuring the process is aligned with TCF’s EDI values and strategic priorities.
- Lead on the iterative improvement of application and award documentation, throughout the lifetime of the Fund, working closely with the Salesforce team to ensure that any process changes are agreed with sufficient planning time to be implemented ahead of the next cycle.
- Oversee and participate in the longlisting and shortlisting of applications to the Fund, alongside other Fellowship staff and external assessors, where required.
- Responsible for establishing and convening (an) award panel(s) for the Activate Fund and working with the Chief Executive and Engagement team to identify panel members, likely to be drawn from the Fellowship’s Board of Trustees, Advisory Council, expert working groups and/or previous Activate grantees.
- Responsible for ensuring appropriate due diligence is conducted on applicants and where relevant, host organisations, to ensure that Activate grants are awarded in line with TCF’s charitable objectives and for a purpose that benefits individuals and communities in the UK.
- Attend and play a key role in the Activate selection interviews, including supporting Panel decision making according to agreed selection criteria, grant-setting and providing feedback to unsuccessful applicants.
- Oversee the award, payment and reporting of Activate grants, including the development of appropriate terms and conditions, and reporting requirements.
- Manage the Activate annual budget, ensuring that grants awarded are in line with the annual budgetary allocation for the Fund and report as required to the SLT.
- In collaboration with the Development team and Salesforce team, set up appropriate reporting mechanisms so that funding partners contributing to the Fund are informed of relevant Activate awards and updated on progress, as required.
Safeguarding and EDI
- Work with the Fellowship’s safeguarding lead and with the Fellowship Director to identify safeguarding risks and develop appropriate processes that are specific to the Activate Fund, for example where Fellows are working with children and adults at risk.
- Contribute to the ongoing improvement of the Fellowship’s approach to Fellows’ wellbeing, particularly when awarding grants to Fellows with lived experience of the issues they are addressing in their project.
- Work closely with the Fellowship’s EDI lead to ensure a proactive and consistent approach to EDI in the delivery of the Fund; in particular, that the Activate Fund’s selection processes are accessible to all Fellows eligible to apply, that EDI is core to the development of pre-application and non-financial support, and that the Fund’s messaging is inclusive and representative of the diversity of Churchill Fellows.
Enhancing Fellows’ capacity to achieve UK impact
- Building on learning from the Activate pilot, work closely with the Activate Manager to develop a support offer for Activate grantees that enhances their capacity to deliver their funded project and create change in their chosen sector or community; this could include 1:1 support such as mentoring and coaching and/or peer learning, convening and networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director and Head of Fellowship, explore if there might be opportunities for scaling support which has been tried and tested with Activate grantees, to Fellows at different stages in their Fellowship journey.
- In collaboration with the Engagement team, support Fellows to develop relationships with individuals and organisations in relevant sectors that will amplify the impact of their Activate project and proactively explore opportunities for Knowledge Partners to contribute time, expertise and networking support to Activate grantees.
Evaluation and Learning
- Working closely with the Engagement Director, to develop an approach for evaluating how the Activate Fund enhances Fellows’ capacity to create change in the UK.
- Apply lessons learned from stakeholder feedback to improve the experience of Activate applicants and grantees through changes to the selection process, development of new forms of support and extension of networking opportunities with the wider Fellowship community.
- Working closely with the Fellowship Director to undertake a strategic review of the impact of the Fund from the end of Year 3.
- Keep up to date with new thinking and research around supporting and developing individuals and good practice in grant making, including developing relationships with relevant individuals and organisations.
Fellowship team
- Attend quarterly leadership meetings, where appropriate and, in particular, to contribute to thinking about TCF’s role in supporting Fellows to achieve change in the UK.
- Attend Fellow-led events as appropriate and utilise knowledge of Fellows’ activation of their Fellowship learning to contribute to the design and delivery of Fellowship events, such as Connect & Inspire, as required.
Person Specification
Qualifications
- Degree level or equivalent transferable skills
Skills & Experience
- 10 years’ experience in grant making, with at least 3 years in a senior grant making role with responsibility for designing and delivering an end-to-end grant making process.
- Experience of managing a multi-year grant making or support programme and balancing ongoing delivery with innovation and improvement.
- Experience of working with and supporting individuals to create change whether through grant making, learning and facilitation or movement building.
- Demonstrable knowledge of different grant making practices and a commitment to trying out new approaches to remove barriers to those furthest away from funding.
- Experience of convening and managing relationships with multiple stakeholders to deliver time-sensitive projects or programmes and confident in liaising and negotiating with busy people in senior positions.
- Previous line management experience.
- Experience in safeguarding and or risk management.
- Experience in analysing and interpreting data for the purpose of monitoring, evaluation and improvement.
- Experience using and interacting with Salesforce (or similar CRM) and of working collaboratively with a data management/systems team.
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels.
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms.
- Excellent organisational and prioritisation skills.
- Evidence of managing a team and contributing to the creation of inclusive and collaborative working environments.
- Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals.
Personality Characteristics
- A confident and reflective leader, with the ability to inspire and support a new team and to contribute to a positive and collaborative working environment.
- Ability to balance an appetite for innovation and improvement with a pragmatic approach to working within an annual grants cycle.
- Ability to work with good humour, a positive attitude, tact, and diplomacy and to maintain confidentiality.
- Commitment to the principles of equity, diversity and inclusion.
- Ability to meet deadlines, and to work under pressure when required.
- Attention to detail and accuracy.
- Proactive and able to work well independently as well as part of a team.
- Passionate about achieving excellence through personal development and continual learning.
- Self-motivated and a great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
- To have a genuine commitment to the values and ethos of the Churchill Fellowship and an interest in the social impact and the work of the TCF Fellows.
Working for The Churchill Fellowship
Detailed package, benefits and wellbeing package:
- Salary c. £50-£55,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 weeks paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
- Personal Development Budget for training
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings, and Thursdays as an additional core day for Senior Leaders.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. Our office accommodation is accessible.
The client requests no contact from agencies or media sales.
About CXK
CXK is an award-winning charity committed to empowering young people, adults, and communities across the South of England to maximise their potential. From providing groundbreaking careers information, advice and guidance and employability training to offering targeted support for those at risk, CXK’s services inspire positive change and long-term growth in individuals and communities alike.
“The CXK Way” embodies the following core values:
Ø Ethical – We work with professionalism, honesty and integrity
Ø Passionate – We reach out enthusiastically to all who need out support
Ø Innovative – We inspire, enhance and improve
Ø Collaborative – We engage, support and share with others
You can click here to learn more about us
About the role
It’s an exciting time to join CXK as we continue to expand our reach and launch our new 5-year strategy.
We are searching for a Head of Bids, Grants and Tenders to work within our Development and Partnerships Team. This exciting new role will be responsible for writing and submitting compelling bids and proposals that clearly align to CXK’s strategic and operational vision, meeting the needs of our commissioners and funders.
The role will drive income generation and growth for the charity, creating high-quality tender responses on a regular basis, developing a pipeline of current and potential opportunities and proactively ensuring that all business development systems and processes are fully implemented.
As part of our Senior Leadership Team, the Head of Bids, Grants and Tenders will contribute to the strategic development of CXK, working closely with the Director of Development and Partnerships, our service leads, and the wider Senior Leadership Team.
Who we are looking for
This role will require exceptional writing and editing skills, with the ability to produce clear, concise, and compelling content aligned to a specification, with a proven track record of successfully responding to complex tender opportunities, and grant submissions.
The ideal candidate will bring a deep understanding of public or the not-for-profit sector and the areas impacting our work, such as education, employability, skills, rehabilitation and justice. This will be supported by proven experience of managing end-to-end tender processes and the achievement of financial targets.
If you can deliver results in a fast-paced, purpose-driven environment and you’re ready to bring energy, expertise, and a commitment to CXK’s mission, we’d love to hear from you.
You can read more via person specification here.
Benefits of working with us
Our employee benefits include:
Ø 30-33 days holiday, plus bank holidays
Ø Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
Ø Benenden private healthcare cover
Ø Flexible working
Ø Enhanced maternity and paternity leave
Ø Training and development programmes and opportunities
Ø Mental and physical healthcare initiatives
and more
Recruitment Timeline
Vacancy closing date: 26th May 2025
Application review date: 27th May 2025
Interviews dates: 10th June 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Our client is a charity which matches members of the public who need free legal help with barristers who are willing to donate their time and expertise in deserving cases for those who are unable to obtain legal aid and cannot afford to pay. They do this in every area of law, across England and Wales before every court and tribunal. The charity believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case. They are funded by the dedicated barristers who also volunteer their time and skills.
As demand for their service increases they are now creating a new role as Head of Operations to lead and oversee core operational functions to ensure effective day-to-day operations. Your responsibilities will include working with the CEO and trustees to ensure effective governance and compliance for the charity and supporting with the day to day management of the charity’s finances. You will oversee the HR function including recruitment, onboarding, performance, staff development and training. In addition, you will ensure smooth office operations supporting with IT and office management and will act as the charity’s data protection lead.
The successful candidate will have previous experience in an operational management role, with exposure to governance, finance and HR as priority areas. You will bring excellent organisational skills with the ability to manage multiple priorities. You will have experience of managing contracts and supplier relationships and have excellent people skills in order to engage with and support the wider organisation. With this being a newly created role this will require adaptability and is also an opportunity for the incoming Head to shape the role for the future.
This could be an ideal role for someone looking to develop and grow in a new position and is open to someone looking to make a step up to their first Head of Operations role. We also welcome applications from more senior level applicants who would enjoy developing and shaping the role and helping the charity to grow.
Please note that this role is stand-alone with no line reports and can be available either as a full time 5 days per week opportunity, or part time, 4 days per week on a pro-rated salary. The charity operates a hybrid policy and this role will be based 3 days a week in their London-based office.
To apply please submit your CV only at this stage, preferably in Microsoft Word/PDF format. If you have any further questions or would like to know more about this opportunity, please contact Steven Fraser at Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Interim Head of Operations
Bury St Edmunds (mostly on-site with some hybrid working)
Full-time | 6-month fixed-term contract
£54,000 to £57,000 per annum (pro rata)
Are you an experienced operations leader who thrives in a values-driven, purpose-led environment? Do you enjoy driving improvements across systems, facilities and IT to ensure teams can deliver their best work?
We’re supporting a well-established charity in the East of England to recruit an Interim Head of Operations. This is a key senior leadership role, responsible for the strategic and day-to-day management of Facilities and IT teams, ensuring the organisation’s systems, sites and environments are safe, compliant and operating to a high standard.
What you’ll be doing:
Leading and supporting high-performing Facilities and IT teams to deliver excellent, responsive services across multiple sites.
Overseeing health and safety, digital infrastructure, data security, procurement and contract management.
Developing and implementing strategic plans that support broader organisational objectives.
Acting as a key business partner, building strong working relationships across all departments.
Deputising for the Corporate Services Director on Facilities and IT matters.
What we’re looking for:
Proven experience at a senior level in operations, facilities, or IT/digital leadership roles.
A collaborative, hands-on leader with strong influencing skills and a solutions-focused mindset.
Sound knowledge of health and safety, data protection, procurement and project management.
Experience of leading through change and delivering service improvements.
A values-led approach and commitment to equity, inclusion and continuous improvement.
What’s on offer:
A competitive salary of £54000-57000 per annum (pro rata).
- Flexible, hybrid working
A chance to make a real impact in a respected and values-led organisation during a critical period of change.
This is a fantastic opportunity for someone who enjoys variety, strategic oversight and operational delivery – and who wants to contribute to work that really matters.
To find out more or apply, please get in touch today.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About Kent Community Foundation
Kent Community Foundation is a leading charitable organisation dedicated to connecting people who care with local causes that matter. For over 20 years, we’ve been championing grassroots charities and initiatives across Kent and Medway, helping to build stronger, more resilient communities.
Role Purpose
The Head of Communications will lead and deliver the Foundation’s communications strategy, ensuring consistent, high-impact messaging across all channels. This role is key to enhancing our profile, deepening engagement with stakeholders, and promoting our mission through compelling content, strong branding, and innovative digital campaigns.
Key Responsibilities
Strategic Communications
- Develop and implement a comprehensive communications strategy aligned with Kent Community Foundation’s strategic goals.
- Act as an advisor to the Chief Executive and senior management team on all matters of reputation, media, and stakeholder engagement.
- Monitor sector developments and identify opportunities for proactive thought leadership.
- Lead crisis and issues communications with sensitivity and professionalism.
Content Creation & Management
- Oversee the creation of engaging, accessible, and mission-aligned content for a range of audiences, including funders, grantees and partners
- Lead the production of key publications (e.g. annual reports, impact stories, newsletters).
- Ensure content is inclusive, audience-appropriate, and drives engagement.
Brand Management
- Champion Kent Community Foundation’s brand, ensuring consistency of tone, visual identity, and messaging across all touchpoints.
- Manage brand assets and oversee their use internally and externally.
- Continuously evolve brand guidelines to reflect the Foundations values and ambition.
Digital Communications
- Lead the development and optimisation of Kent Community Foundation’s digital presence, including website, email marketing, and social media.
- Drive digital engagement through analytics-informed strategies.
- Oversee the content strategy to ensure the website serves both operational and promotional needs.
- Identify and implement new tools and platforms that enhance Kent Community Foundation’s digital outreach.
Media Relations & PR
- Build and maintain strong relationships with local, regional, and sector-specific media.
- Draft press releases, opinion pieces, and media responses.
- Act as the primary media contact and spokesperson where appropriate.
Team Leadership & Collaboration
- Line manage communications staff and freelancers/agencies.
- Work closely with development, grants, and operations teams to support cross-functional initiatives.
- Provide training and guidance to colleagues on communications best practices.
Person Specification
Essential
- Significant experience in a senior communications role, ideally within the charity, public, or purpose-driven sector.
- Proven track record in developing and delivering integrated communications strategies.
- Outstanding written and verbal communication skills.
- Strong digital expertise, including website management, email campaigns, and social media.
- Experience in managing brand identity and delivering consistent messaging.
- Ability to lead and inspire teams and collaborate effectively across functions.
- Excellent stakeholder management and interpersonal skills.
- Proactive, creative, and solutions-focused approach.
Desirable
- Knowledge of the community and voluntary sector in Kent.
- Experience working with funders or grant making organisations.
In your application your covering letter must explain how you meet our person specification and how you meet the essential criteria and outline any of the desirable criteria as well.
The client requests no contact from agencies or media sales.
Are you passionate about building relationships with supporters and working with communities to generate income for a great cause? If so, we are looking for a highly organised and dynamic individual who can help get the most out of this key and fast-growing area of income for Brooke.
The Community Engagement Officer will play a pivotal role in our Legacy and Community Engagement Team. You will be responsible for helping to grow our network of community groups and key individuals. In order to do this, you will provide first-class stewardship to some of our most enthusiastic and engaged supporters, helping them to organise locally and maximising income. You will also be Brooke’s representative at an exciting range of virtual and in-person events, promoting our cause and encouraging further support.
All of this work will be underpinned by scrupulous planning and a keen focus on income and expenditure across the programme. You will work with the Community, Events and Stewardship Manager to ensure we can deliver on our ambitious 5-year strategy.
About you
You will have excellent people skills and a passion for animal welfare that can match some of our most loyal supporters. You will also have strong business awareness and keep an eye on return on investment at all times.
We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.
This is an exciting opportunity for someone with stewardship and communities experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.
You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines. You will have a proactive approach and be willing to travel or work unsocial hours on occasion.
You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.
If you are interested in the role and meet the criteria, we will look forward to hearing from you.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a highly organised and proactive individual to join our Individual Giving team as the Individual Giving Assistant – Supporter Acquisition.
This role will play a key part in supporting the recruitment of new supporters to the Charity through a range of direct marketing channels and propositions. The post-holder will provide vital administrative support, help deliver campaigns, ensure excellent supporter care, and play an important role in front-of-house operations at both our Chelsea and Sutton offices.
This is a fantastic opportunity for someone looking to start or grow their career in fundraising and gain hands-on experience in a fast-paced, ambitious, and supportive team.
About us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
You’ll be responsible for:
- Delivering first-class supporter care to new donors, helping ensure a positive and lasting first impression.
- Supporting the planning and delivery of supporter acquisition campaigns, including proofreading, briefing materials, and coordinating timelines.
- Helping with campaign reporting, KPI tracking, and budget administration.
- Providing regular front-of-house support including managing supporter queries by phone, email, and in person at Chelsea and Sutton.
- Working collaboratively with colleagues across the organisation to ensure seamless donor journeys and data accuracy.
For more details, you can download the full job description below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SPANA
SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.
About this role
SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.
The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.
This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes.
Salary, contract and location
This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan.
Further details and how to apply
Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.
Applications will be reviewed on a rolling deadline until the role is filled.
The client requests no contact from agencies or media sales.
We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £43m. Guided by the Parkinson’s community, we’ve shaped our strategy ‘Every Parkinson’s Journey’ for 2023 to 2026’. Our strategic aims are focused on improving access to health and care; improving our community offer and continuing with our groundbreaking research.
About the role
Our people are critical in helping us to achieve our strategic aims. We want to continue to develop and maintain a culture that is empowering, where all staff and volunteers feel supported and valued.
We are looking for an experienced Head of People to deliver both strategic leadership and operational excellence across all people functions.
Leading a team of 11, you will provide strategic business partnering and support across the organisation, ensuring the quality of experience and wellbeing of everyone that works at Parkinson’s UK, driving forward a culture of listening, and supporting our people to embrace and deliver change.
What you’ll do:
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Lead, coach, mentor and develop the People team and People Partners to deliver the operational and strategic people requirements across the entire people portfolio
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Work in partnership and provide coaching, direction and support to Executive members (including the CEO) and leaders to enable them to deliver their teams plans and strategies
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Provide professional people advice, guidance and support with an up to date employment law input on a wide range of strategic and operational people issues. This will include leading on complex areas of change and providing guidance on employee relations cases
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Manage the people and establishment budgets and plans, setting the annual process ensuring effective financial control through the monitoring and review of the monthly management accounts.
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Work in partnership with the Associate Director of People & Culture in delivering the strategic agenda, People & Culture Strategy.
What you’ll bring:
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Proven experience working as a People lead that includes, strategic Business Partnering and organisational change and restructures
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Demonstrable experience of managing complex employee relations issues including disciplinaries, grievances, appeals and performance management. This includes ETs and the interpretation of legislation for the purposes of internal policies and advice
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Proven experience of coaching and leading teams of professionals
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Experience of influencing and challenging executives within an organisational setting
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Ability to resolve difficult situations and problems that are people focused with proven attributes and approaches to reach logical, fair and inclusive outcomes
It’s a particularly exciting time to be joining Parkinson’s UK as the Board and Executive Leadership Team will be starting to shape our new strategy for 2027 onwards. We would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office.
Interviews for this role will be held on:
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04 June - for a brief 1st stage interview
- 16 June - for a 2nd stage interview and assessment process
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Support Services Co-ordinator provides the key interface between those looking for support and the resources at Lupus UK.
This is a new role. We have identified the need for a specialist role leading on the delivery and development of our support services, including recruiting and training volunteers to deliver those services. The aim for this role is to create a fully responsive support service for the UK wide lupus community.
Please submit a CV, no more than three pages, and a covering letter, no more than two pages of A4. The covering letter should contain a brief statement on why you would like the role and an indication of how you meet each item on the person specification, providing examples where possible, unless referenced in your CV.
The client requests no contact from agencies or media sales.