Head of supporter experience jobs in brent, derby

We are seeking an Employer Engagement Officer to join our Work Experience Team.

Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression for young people.  Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year. 

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role with responsibility for sourcing and securing high quality work experience opportunities for young people through employer engagement. If you understand the benefits and importance of work experience for young people and can articulate this to engage employers - this is the role for you.

We are seeking a confident, passionate, articulate person who can communicate in a clear and compelling way across all communication channels including, email, telephone, in-person, social media and LinkedIn to engage employers in :

• Creating meaningful work experience placement opportunities for young people to enable them to gain experience of the world of work.
• Maintaining and developing existing employer relationships to maximise opportunities for young people.

If you have the skills necessary to do this role we would love to hear from you.

Key Responsibilities of the role include:

• Working with the Head of Career Guidance and Work Experience to set the strategic direction for employer engagement within the work experience team.
• Establishing and strengthening relationships with employers to ensure a continuous pipeline of work experience placements are available for young people.
• Acting as primary point of contact for employers.
• To carry out employer Health & Safety pre-placement checks.
• Maintaining administration systems to record and track progress in contacting employers.

Benefits

17 days annual leave plus a pro-rata amount of bank holidays

2 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an enhanced check via the Disclosure and Barring Service.

How to Apply

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role and how you meet the person specification of our job description.

Closing date

This application closing date for this role is 5.30pm, Thursday 11th September. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Main purpose of post
This is a senior role within the Fundraising team, responsible for driving forward
Weston Park Cancer Charity’s income generation strategy across key fundraising
channels, particularly within community fundraising, donor development, and
community partnerships. Working with the Head of Fundraising and community
fundraising team, you will lead the design and delivery of an ambitious and
creative community fundraising programme.
You will be responsible for managing a small, dedicated team of three, ensuring
high performance, innovation, and supporter-focused approaches that help us
grow our impact across the region.
This role combines strategic planning with hands-on delivery, ensuring that we
meet community income generation plans to achieve and exceed annual targets
currently c. £800k per annum.

Key Responsibilities
Fundraising:
 Lead and deliver an ambitious and creative community fundraising
programme, identifying new opportunities to engage individuals, groups,
schools, faith groups, sports clubs, volunteer fundraisers, and community
organisations.
 Maintain, develop and deliver a calendar of high-impact community
campaigns such as Time for Tea, that inspire participation, raise awareness of
the charity’s work, and generate sustainable income.
 Use insights and audience data to create tailored supporter journeys that
build long-term relationships, encourage repeat fundraising, and deepen
engagement.
 Harness audience data and insight to expand our fundraising reach,
increasing income in underserved areas of the region.
 Represent the charity at community events, delivering public talks,
stewarding key supporters, and raising awareness of WPCC’s work across
our region.
 Oversee the delivery of income and engagement targets, measuring impact,
evaluating outcomes, and embedding continuous improvement across all
community fundraising activity

Monitoring & Reporting
 Manage community fundraising income and expenditure budgets, ensuring
strong ROI and cost-effectiveness.
 Produce regular reports for senior leadership on performance, trends, and
forecasts.
 Ensure data is accurately recorded, monitored, and used to inform decisionmaking.

Team Management and Development
 Line manage and inspire team members.

 Provide support and guidance to the wider community and fundraising
team where appropriate.
 Set clear objectives, monitor performance and provide coaching and
development support.
 Foster a collaborative, motivated and high performing team culture.
 Uphold the commitment of the organisation to equality and diversity

Operational Delivery and Collaboration
 Ensure all community fundraising activities comply with legal, regulatory
and ethical standards (including Fundraising Regulator’s Code of Practice,
GDPR and charity law).
 Maintain high-quality supporter stewardship, using tools such as Raiser’s
Edge to monitor activity, analyse trends and report on outcomes.
 Take all reasonable steps to manage and promote a safe and healthy
working environment
 Work closely with the Cancer Support, Marketing, finance and Volunteer
teams to ensure joined-up messaging, delivery, and supporter experience.

Who you are
___________________________________________________
We are seeking an experienced and proactive Senior Fundraising Manager who
shares our values to join Weston Park Cancer Charity’s busy charity team. Your role
will play a vital part of our Fundraising team and help us to deliver our vision: a better
life for those living with, and beyond, cancer in our region. You will lead on the
development of an effective community fundraising strategy, to drive forward the
charity’s ambitious plans for change and growth in line with the 3 year strategy.
About you:
 Values-led fundraiser – Ability to develop and drive impactful fundraising
strategies that grow and diversify community income streams.
 Strong People Management – Proven experience in leading, motivating, and
developing high-performing teams.
 Exceptional Relationship Building – Skilled at engaging a wide range of
supporters, volunteers, and local partners with authenticity and empathy.
 Results-Oriented – Track record of meeting or exceeding income targets
through innovative and supporter-focused campaigns.
 Passion for Purpose – Deep commitment to improving the lives of people
affected by cancer, with a strong understanding of community fundraising’s
role in that mission.

Closing date: Sunday 14th September @ 11.59pm
1st Interview Date: Wednesday 24th September
2nd Interview Date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process,

The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.

The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation.  Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.

Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.

We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.

DUTIES AND RESPONSIBILITIES

• Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
• Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines. 
• Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
• Develop appropriate fundraising tools, such as cases for support and impact reports.
• Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
• Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
• Build and manage relationships with key stakeholders, including survivors and grant officers.
• Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
• Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
• Represent Rising Sun at fundraising events and pitches as required.
• Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
• Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
• Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
• Carry out any other duties that support the growth of the organisation as deemed appropriate.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Skills and Attitude

• Excellent communication skills, both written and verbal, including the ability to influence and negotiate
• Report writing skills
• Ability to build and maintain relationships with key stakeholders by phone, by email and in person
• Excellent team working skills
• Presentation / pitching skills (D)
• Excellent planning and organisation skills
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the vision and mission of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

Knowledge and Experience

• Success in raising income through trusts and foundations (D)
• Experience carrying out research into potential funders
• Experience establishing and developing partnerships
• Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
• Experience of completing reports for funders (D)
• Knowledge of the grant applications process (D)
• Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
• Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
• A relevant fundraising qualification e.g. Institute of Fundraising (D)

Other requirements

• Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
• Eligible to live and work in the UK

How to apply

Please download the application form on our website for the full job description, person specification and application form, and return the application by the end of Monday 15th September 2025.

The Eve Appeal is the UK's leading gynaecological cancer charity. Our aim is to prevent gynae cancers from developing in the first place, but if they do develop, we want to make sure they’re detected early so more people survive their diagnosis.

The role of Finance Officer is critical to our success, working across all parts of the charity to support our life-saving work in cancer prevention.

This role is central to supporting our programmes and fundraising teams delivering to the highest standards. Specific tasks include processing all income accurately and promptly, so donors can be thanked for their donations, as well as raising invoices and managing expenses. This role serves as the first port of call for finance queries across the charity. 

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships:  Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.   

In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager. 

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.

• Look for opportunities to thank our donors and communicate impact at key moments. 

• Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.

• Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets. 

• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. 

• Remain flexible and rapidly respond to emergency situations. 

• Work with the Data team to identify the best approach to data and segmentation for each project.

• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. 

• Manage donor research and mystery shopping as required, using insights to inform creative decisions. 

• Manage campaign fulfilment. Monitor responses to identify issues and opportunities. 

• From time-to-time support with Donor Care activities if required.

• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. 

• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. 

• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment. 

• Experience of scoping, briefing in, managing, and delivering fundraising campaigns.   

• Experience of managing a Telemarketing programme. 

• Experience of managing Direct Mail and email fundraising communications. 

• Experience of working with suppliers, including budget management, campaign planning and briefing.   

• Experience of data file development (in collaboration with Data teams)  

Essential Skills/Knowledge 

• Able to act proactively and identify new fundraising opportunities. 

• Able to juggle and prioritise multiple tasks, meeting programme deadlines. 

• Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy. 

• Sound knowledge of key retention and donor development activities. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

• Numerate, with an ability to analyse results and identify trends. 

• Strong presentation, communication (written and verbal) and interpersonal skills. 

• Excellent stakeholder and relationship management. 

• Proficient in Microsoft Word, Excel, PowerPoint. 

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies. 

• Experience in delivering Regular Giving proposition and/or onboarding journeys. 

• Up-to-date knowledge of direct marketing best practice, trends and compliance. 

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 2 September 2025

Interviews date: Week commencing 15 September 2025

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

 Stay is a leading homeless charity based in Telford, dedicated to providing vital support and accommodation for people experiencing homelessness. We’re looking for a proactive and experienced Operations and Services Manager to join our dedicated team. 

Post:                             Operations and Services Manager

Responsible to: Head of Services & Operations

Hours:37.5 hours per week

Salary:                               £38,616 per annum

Responsible for:Housing and Support Team Leader, Outreach Team Leader, The Net, Housing Services                                                           Manager, Property and Maintenance Team Leader

Location:Meeting Point House and Chec offices with the ability to travel and work across sites and in the                                               area. with flexibility to occasionally home working

What’s in it for you?

You will be part of a friendly, supportive and flexible working environment, where your contribution will be valued and appreciated with excellent learning and development opportunities and high-quality supervision and guidance.  In addition to this, you will also receive the following benefits: 

• 25 Days Annual Leave (enhanced according to length of service) 

• Birthday off after completion of probationary period 

• Regular supervision and separate wellbeing supervisions

• Access to Employee Assistance Programme 

• Pension Scheme – employer contribution of 5%.

This role:

This role will be responsible for managing the charities services and supporting the smooth and compliant operation of the charity’s operations. You'll be responsible for developing and implementing our services. A key part of your role will be acting as the Data Protection Lead.

Key Responsibilities:

Service Management & Development

• Manage staff and services, ensuring high standards of delivery, efficiency, and positive outcomes for our clients and tenants.

• Lead on the service development of existing services, identifying areas for improvement and implementing enhancements.

• Work closely with the Head of Services and Operations to develop and implement new services in line with strategic objectives and identified needs.

• Ensure all services adhere to internal policies, external regulations, and best practice.

Data Protection and GDPR

• Act as the charity's Data Protection Lead, working with the CEO to ensure compliance with GDPR and other data protection legislation.

• Develop, implement, and monitor data protection policies, procedures, advising on and overseeing data protection impact assessments (DPIAs).

• Oversee data security measures and conduct regular data audits.

• Oversee the secure storage, retention, and disposal of all personal data, both digital and physical

• Manage data subject access requests (SARs) and data breach incidents, ensuring timely and appropriate responses and reporting to the ICO where necessary.

• Ensure staff receive appropriate data protection training and maintain accurate records of compliance efforts.

Operational Management

• Lead on complaints, compliments, and comments management, overseeing the entire process from receipt and investigation to resolution and trend analysis for service improvement and reporting.

• Support the Head of Services and Operations with lease management for charity properties.

• Work closely with the Head of Services and Operations to support the charity's safeguarding function, acting as Deputy Designated Safeguarding Lead when required.

HR and Training and Development

• Work with SMT and support the review and implementation of HR policies and procedures (most of these are developed with our HR Support provider).

• Oversee the Finance Assistant & HR Administrator's HR responsibilities, ensuring efficient and compliant recruitment, onboarding, induction, and HR record-keeping.

• Provide support for HR processes for disciplinary and grievance matters, in line with the Charity’s policies.

• Work with the Head of Services and Operations to lead on the development and implementation of the charity's training and development strategy, identifying needs and overseeing delivery to enhance staff and volunteer capabilities.

Health and Safety

• Support the implementation and ongoing adherence to Health & Safety policies across all sites, fostering a safe environment for all.

• Oversee the Finance Assistant & HR Administrator responsibilities to ensure all staff and volunteers receive appropriate health and safety training and refreshers.

• Work with staff to ensure incidents are investigated, take the lead on analysing, and reporting. Working with the Head of Services and Operations, managers and Team Leaders ensure health and safety actions are logged and followed up appropriately.

• Oversee the maintaining of accurate records of all health and safety activities, training, and incidents and pull off and analyse reports for SMT and Board.

General

• To participate in the on-call out of hours decision making rota as required

• Contribute to the charity’s strategic objectives and operational plans.

• Represent the charity at relevant external meetings or forums as required.

• Maintain professional boundaries and confidentiality at all times, upholding the charity’s values and ethos.

• Participate in team meetings, training, supervision and appraisals as required.

• Undertake any other duties as reasonably required by the Head of Services and Operations or CEO.

• Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work and that the services                              are relevant and accessible to all.

Stay is committed to equality, diversity and inclusion in the workplace. We encourage applications from individuals who feel they meet the requirements of the role.

For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more. 

We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.

We’re looking for someone who:

• Is highly organised and confident managing multiple priorities.
• Has experience of working with volunteers from diverse and marginalised backgrounds
• Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
• Communicates with warmth, empathy, and clarity.
• Builds trust and strong relationships across diverse communities.
• Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
• Is comfortable with admin, databases, and digital tools.
• Can balance attention to detail with big-picture thinking.

This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Thursday 4th September 2025 at midday.

Interviews:  Friday 12th September (a short presentation will be requested)
 

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

This  role is funded by National Lottery Comunity Fund.

What you do
Main purpose of post
This is a senior and strategic role in our fundraising team. You will be
responsible for leading the development and delivery of our Individual Giving
strategy, ensuring sustainable growth in income from individual donors. You
will oversee the retention and stewardship of existing supporters and
implement creative, data-led campaigns to attract new donors across multiple
channels. You will line manage the Legacy and In Memory Manager, supporting
their growth and the success of these high-value income streams.

Key Responsibilities
Strategic Development and Planning
 Lead the development and execution of a multi-year Individual Giving
strategy.
 Develop and deliver an annual work plan to achieve agreed income
targets.
 Use data insights and donor segmentation to shape compelling and
effective campaigns.

Campaign Management
 Plan, manage, and evaluate a portfolio of Individual Giving campaigns
including:
o Regular giving
o Payroll giving
o Charity lottery
o Online and offline donor acquisition
 Test and implement new fundraising approaches to increase donor
conversion and value.
 Ensure all communications reflect the charity’s tone, values, and brand.

Donor Retention and Stewardship
 Design and implement supporter journeys that deepen donor
engagement and loyalty.
 Work with our Marketing Manager to oversee donor communications to
specific audience groups and stewardship activity, ensuring a positive
supporter experience.
 Monitor donor behaviour and lifetime value to inform stewardship and
upgrade strategies.

Legacy and In Memory Giving
 Provide strategic oversight of legacy and in-memory income streams.
 Line manage and support the Legacy and In Memory Manager to deliver
agreed targets and KPIs.
 Support the development of a legacy marketing plan to grow our legacy
pipeline.
 Support development of relationships with legacy pledgers and inmemory
donors

Budgeting and Performance
 Manage income and expenditure budgets for Individual Giving.
 Track and analyse campaign performance against KPIs and ROI targets.
 Maximise all gift aid opportunities within the agreed audiences.
 Report regularly to the Head of Fundraising on performance,
opportunities, and risks.

Cross-Team Collaboration
 Work with Communications, Digital, and Data colleagues to ensure
campaigns are well-coordinated, data-driven, and creatively delivered.
 Champion best practice in data protection and ethical fundraising.
 Stay informed on sector trends, regulations, and innovations in individual
giving.
 Ensure that all activities and contacts are managed through the charity’s
CRM (Raiser’s Edge)

Who you are
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Senior Individual Giving Fundraising
Manager will play a vital part in our team and help us to deliver our vision: a better life
for those living with, and beyond, cancer in our region.

About you:
 Strategic and data-driven mindset – able to develop long-term plans
and use insight to drive continuous improvement and income growth
across Individual Giving and Legacy streams.
 Exceptional communication and storytelling skills – confident in
crafting compelling donor messages that inspire giving and build lasting
relationships.
 Strong management ability – capable of supporting and developing
team members, fostering a high-performing, collaborative culture.
 Analytical and results-oriented – comfortable working with data and
KPIs to evaluate performance, inform decisions, and demonstrate impact.
 Supporter-centric approach – committed to delivering excellent donor
experiences with empathy, integrity, and a deep understanding of donor
motivations.
 Act as an ambassador for Weston Park Cancer Charity, reflecting the
objectives and values, and to always work in the best interests of the
charity.
 Support and encourage harmonious internal and external working
relationships

How to apply
Closing date: Sunday 14th September @11.59pm
1st Interview date: Thursday 25th September
2nd Interview date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
 

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you. As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

We are looking for someone who is empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

Key Responsibilities:

· Follow confidentiality and safeguarding policies

· Provide appropriate signposting to external services in accordance to callers identified needs.

· Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements

· You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.

· The ability to think on your feet to support callers who may call during panic attacks or flashbacks

· Excellent communication skills, spoken and written.

· Providing email support to individuals.

· Being flexible in your approach to your work in line with changing and growing needs of the support service.

· To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 1 September 2025.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interviews: Shortlisted applicants will be contacted directly. We anticipate interviews in early September in person at our Stockport office.  

The job description and application form are also available from our website 

Candidate Pack on our website:Our Vacancies – Naval Childrens Charity

The first year of this role will include some enhanced responsibilities, providing maternity cover for the Project Manager role from October 2025. 

The role will involve attendance at events around the UK, the post holder will work out of the main office in Castaway House and remotely.  Training in the internal systems of the Naval Children’s Charity will be provided and access to other relevant training as required.

This is a full time role of 35 hours per week which may need to be worked over 7 days/weekends to accommodate attendance at events as required. There is local and long-distance travel by appropriate means to support volunteers and community activities/events across the UK.  This role involves a significant number of weekend events. 

Specifics of Role

• Reports to the Head of Operations

• Works closely with:

  • Project Manager

  • The Head of Operations and case working team

  • Admin Support Officer

  • Naval Children’s Charity Youth Council

  • Individual donors and supporters

  • Royal Navy Ships/Units and Community groups

  • Volunteers 

PROJECT MANAGER SUPPORT (TO INLCUDE INTITIAL MATERNITY COVER RESPONSIBILITIES)

Life Chances

• Liaise with partners to secure 2026 delivery dates for some project areas

• Promotion of opportunities and processing of applications for key periods (February, Easter and Summer 2026)

• Evaluation of any opportunities taking place during the cover period

• Liaising with partners of the Charity’s Tier 2 projects and delivery of events

• Reporting data to CEO/SLT for Greenwich funding 

Youth Council

• Monthly online meetings with group and related administrative tasks to schedule dates/attendance and meeting focus

• Work with the Youth council to raise awareness of the support and recruitment of young people 

• In person delivery of annual events

Wellbeing Packs

• Oversight of requests for wellbeing packs, liaison with Office Administrator and Database Administrator for processing

• Monthly/regular stock checks and reorders

• Review of the process and packs toward the end of the financial year, ready for refresh and/or development

COMMUNITY EVENTS / OUTREACH

• Plan and implement a programme of attendance at external events such as Naval Charity Days

  • Maintaining and updating an events calendar for assessment of attendance by the Charity

  • Ensure event checklist is completed for approval of costs involved with each event and signed off by HOO or CEO.

  • Arrange site for charity gazebo.

  • Ensure manned throughout event by postholder and volunteers.

  • Put together all items required for event.

  • Ensure appropriate risk assessments/licences in place.

  • Ensure compliance with health & safety throughout the event.

  • Publicise events using Social Media and website

• Children’s competitions (such as Art or seasonal) to be run to increase awareness into schools

• Source raffle and auction prizes

• Branded charity items 

  • maintain stocks to be used as giveaways at events and given to fundraisers

  • source and price new items as required (as authorised by Line manager)

• Work with Project Manager on events relating to Life Chances, Youth Council, promotion of the Charity at a senior level as requested by CEO

• Support the caseworking team in their community outreach programme with resources and liaison with areas as required. This programme focuses on areas containing a high population of Naval personnel to include (but not limited to) Culdrose, Yeovilton, Plymouth and Devon.

• Reach out to families through attendance at community events, presentations to schools and other organisations.

VOLUNTEERS & FUNDRAISING

• Develop, manage, train and steward a network of regional volunteers and individual fundraisers, particularly in areas with strong Naval presence. 

  • To support at events

  • To fundraise within their community

    • To distribute collection tins around their community which are regularly checked and the contents banked

  • To support in the office

    • With distribution of resources

    • Office admin support

• Reach out to community local and national to recruit volunteers / individual fundraisers 

  • Through Naval community centres

  • Through Aggie’s Pastoral workers

  • Using Social Media

• Ensure volunteer and fundraising handbooks are kept up to date and all volunteers inducted using Volunteer Role Description, Volunteer Handbook and relevant guidance

• Maintain regular contact with volunteers, keeping them informed and engaged with the activities of the Charity

• Support Knitting volunteers across the UK, research new groups and organisations. This includes sending out patters on request, creating requests to send to the social media team and maintaining records of knitters.

• Send timely thank you letters 

OTHER

Responsible for personal learning and professional development

Such other relevant duties as may be assigned from time to time.

PERSONAL ATTRIBUTES 

Knowledge and skills commensurate with role to include: 

Essential

• Educated to A Level or equivalent standard or above

• Experience of working with a charity or not-for-profit organisation including

  • recruiting and managing volunteers

  • proven track record of community fundraising including Fundraising Regulations and Gift Aid

• Excellent time management stills, ability to work on own initiative, manage competing priorities and maintain high standards

• IT literate and with knowledge of MS Office 365 and database recording systems 

• In possession of a full UK driving licence with access to own vehicle.

Desirable

• Knowledge of the Royal Navy

• Experience of working with a charity or nor-for-profit organisation including:

  •  project management with skills to coordinate a diverse range of people/projects with vital deadlines

  • experience of public speaking and delivering presentations

Personal qualities

• Willing to embrace the Mission and Vision of the Naval Children’s Charity

• Be a constructive member of the team and work cooperatively with other staff members.  Take part and contribute to team meetings.

• Effective collaboration with colleagues and contribute to a positive team culture

• Excellent communication skills with colleagues, stakeholders and Trustees

• Attention to detail

• Empathetic nature

• Flexible, calm, proactive attitude

• Cooperate with the NCC on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace.

Location: Head Office/Camden (Hybrid)

Salary: 2 days a week: £10,802.80 - £11,169.60

3 days a week: £16,204.20 -  £16,754.40 

(Based on an FTE of £27,007 (LLW) - £27,924)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 15 hours per week or 22.5 hours per week

Contract: Permanent

Closing Date: Friday 5th September 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Business Support Administrator (x2 positions) at Solace Women's Aid on a part time basis.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As a Business Support Administrator, you will be responsible for creating a welcoming hybrid working space at our Head Office in Camden. This is also a space where our service users should feel safe and cared for. This is a key role in ensuring our Head Office runs smoothly for our Service users, teams, volunteers and visitors.

As part of the Business Support team you will also deliver cross organisational services to support the organisations operations including insurance, utilities, IT, phones and Health and Safety reporting.

About You

You will be passionate about meeting the needs of our service users and will have a can do attitude. You will have experience of adopting processes and systems to embed best practice in support functions. You will work well with diverse teams and be a team player, keen to work with others towards common objectives.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: hybrid working - a minimum of one day per week in our Aldgate, London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued

As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.

Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Job Title: Financial Reporting Manager
Location: Hybrid (or fully remote will also be considered)
Department: Finance
Reports to: Head of Finance
Job Type: Part-Time 3.5 days (26.25 hours per week)

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, Hertfordshire, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

About the Role

We are seeking a diligent and faithful Finance Reporting Manager to join our team in stewarding the financial resources of the organisation. This role plays a key part in supporting the Head of Finance in ensuring financial integrity, compliance, and wise resource management in line with our Christian values and mission.

Key Responsibilities

• Provide full support to the Head of Finance, especially in the preparation of year-end annual statutory accounts for the College and Trading Company including the audit.
• Assist in producing monthly management accounts for the College and Trading Company.
• Support the preparation of the annual financial data return as required by the Office for Students.
• Supervise the management of cash flow to ensure financial sustainability and accountability.
• Assist with statutory and regulatory compliance, including Charity Commission annual returns, Corporation Tax, and ONS returns.
• Lead the budgeting and forecasting processes across all courses, ensuring each has a minimum viable number for financial planning.
• Produce detailed product-level profit and loss statements for all courses.
• Prepare financial reports for specific projects and funds, including fund accounting and pricing of courses.
• Provide accurate and timely reporting on cashflows, budgets, and forecasts.
• Contribute to regulatory and management reporting requirements.
• Regularly review budgets against actuals and update forecasts in collaboration with budget holders.
• Reconcile service contracts such as catering to ensure appropriate use of funds.
• Oversee the ledgers and follow up on debtor balances as necessary, ensuring good stewardship of resources.
• Proactive in continuous improvements across the finance function.
• Provide support and coaching to the Finance Assistant, encouraging their growth and development.
• Offer flexible support across the finance team, including assisting with payroll and VAT returns as needed.
• Provide cover for the Head of Finance when required.
• Provide cover for other roles in the Finance team.

Person Specification

Essential:

• Demonstrable experience in financial reporting and budgeting
• Knowledge of UK charity accounting and compliance regulations
• Strong analytical skills and attention to detail
• Proven ability to lead and support others within a finance team
• Competence in Excel and financial systems
• A commitment to the values and ethos of a Christian organisation

Desirable:

• Experience in the charity or education sector
• Understanding of Office for Students financial reporting
• Experience of project accounting
• A heart for service and a calling to support Christian ministry through financial stewardship

Benefits

· Salary of £39,930 pro rata per annum

· Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.
 

· Life Assurance of three times salary 
 

· Employee Assistance Programme

· 30 days holiday per annum pro rata plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

· Free, freshly prepared lunch at the College on your working days if on site
 

Other Information

§  This role is located at our site in Ware, Hertfordshire (hybrid, or fully remote will also be considered).

§  It is a genuine requirement that the post holder is a committed Christian and fully supports the objectives of the college.

§  All Nations Christian College is committed to safeguarding adults at risk, and children from abuse and neglect. We expect all staff who work with us to share this commitment and staff will be required to be checked with the Disclosure and Barring Service (DBS).

§  If you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact HR.

§  Applicants must have the right to work in the UK.

Do you have a passion for empowering communities to shape the services they use? Are you skilled at building partnerships, strengthening grassroots organisations, and turning local insight into meaningful change?

The Bridge Renewal Trust is a local charity working with residents, grassroots groups, and statutory services as part of Haringey’s Community Protect Co-Production Programme, part of the borough-wide Healthy Neighbourhoods Programme. This initiative works to improve health, well-being, and life chances; reduce health inequalities; and ensure services are designed around the real needs of underserved communities.

We are currently recruiting a Programme Coordinator to lead and coordinate a network of Community Ambassadors, embedded within grassroots organisations. You will support them to champion health improvements, build trust between communities and service providers, and co-design culturally appropriate, inclusive health and wellbeing activities. Priority areas include diabetes, cardiovascular disease, mental health & isolation, menopause, and the wider determinants of health.

We are looking for someone who is:

· Experienced in engaging with diverse communities and facilitating co-production

· Confident in supporting, mentoring, and coordinating people and activities

· Skilled in building sustainable partnerships with statutory and voluntary sector partners

· Organised, with strong monitoring, evaluation, and reporting skills

· Able to balance strategic capacity-building with hands-on delivery

This is an exciting opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.

NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications. As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting one at the above email. Please quote the Job ID 2025031. Thank you.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No: 06949568 Registered Charity No: 1131941