Head Of Supporter Experience Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vetlife is a charity for the veterinary community that provides independent, confidential and free help. We offer a 24/7 phone and email helpline, professional mental health support, financial assistance, information and resources. Vetlife is governed by an enthusiastic board of trustees who are all qualified vets or registered vet nurses. We have close ties with all the major UK veterinary stakeholders and are based in Central London.
We are looking for a compassionate and enthusiastic administrator to provide charity administration support, predominantly within our Financial Support service. You will be responsible for processing applications for financial assistance, checking and accumulating an applicant’s supporting evidence. In addition, you will assist in monitoring all existing Beneficiaries, ensuring continued quality and suitability of support and fulfilling Charity Commission requirements for the provision of benevolent aid.
You will also be assisting in the administration of our team of volunteer Area Representatives who provide face-to-face support to our Beneficiaries. You will therefore possess excellent interpersonal and team leadership skills, and the ability to communicate clearly and with empathy.
An organised and confident individual, your work will also involve providing administrative support to our events team, increasing awareness of the services we provide, as well as supporting the Head of Operations. You must possess excellent time management skills and the desire to build and maintain successful working relationships.
This is an excellent opportunity for an innovative, organised and caring individual to help our charity support vulnerable people.
If you are interested pursuing this opportunity, please visit our website at our website to find out more about Vetlife. The starting salary for this role is £32,387 (pay review pending in January), plus a generous benefits package.
To apply please send your CV and a covering letter explaining clearly how your skills and experience fit the role profile and giving an indication of your current salary to the email address listed in the attachment below.
The closing date for applications is 9am on Thursday 21 November 2024. Interviews will take place in person on Thursday 28 November 2024 in London.
Vetlife is strongly committed to equality, diversity & inclusion, and we welcome applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit sector.
No agencies please.
About Reprieve
Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to past harms with a view to preventing them from occurring again.
In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.
We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.
About this role
We are pleased to advertise for a Head of Death Penalty Projects- US to oversee our work against the death penalty in the United States of America.
Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.
The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.
Contract, location and salary
The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance.Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. There is the opportunity for international travel in the role.
Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. You can learn more about Reprieve’s salary structure and ethos on our website.
Full details and how to apply
Please see the job description for full details including a person description. Applicants should complete and submit an application form, and the deadline for applications is 17 November 2024. Applicants must have the right to work in the UK currently and for the duration of the contract.
The client requests no contact from agencies or media sales.
The role of Management Accountant is to provide high quality support to the Head of Financial Planning and Analysis in the annual budget setting process, whilst being responsible for the monthly management accounts, including production, analysis, reporting and communication.
Duties and Responsibilities
- Maintain the full analysis, with all appropriate backup, of the current organisational budget: pay, non-pay, income and capital; ensuring that all documentation is fully backed up.
- Ensure complete transparency with budget holders of all components and assumptions inherent in the budget.
- As directed by the Head of Financial Planning and Analysis, input any agreed changes to the budgets, in full liaison with budget holders.
- For each annual budget, liaise with budget holders to agree monthly phasing assumptions. These will be fixed at the beginning of the financial year, unless authorised by the Head of Financial Planning and Analysis.
- Prepare and deliver accurate, timely management information and financial reports to support strategic decision-making and operational performance monitoring.
- On a monthly basis, prepare the management accounts for the organisation. For presentation to the Head of Financial Planning and Analysis, ensure arithmetic accuracy, full reconciliation to the general ledger, analysis of all material variances and identification of underlying trends.
- Once the management accounts have been approved, liaise with budget holders to effectively communicate their monthly results, and provide sound guidance and advice on effective budget management and forecasting of future spend.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
This is a senior role within our People & Organisational Development directorate. Reporting to the Associate Director, People Operations you will play a key role in supporting Marie Curie's 5-year strategy by enabling employees to focus their time on patients and services by implementing efficient, prompt, automated and human-focused processes across data, systems, administration, payroll and audit.
Your Role:
- Overall Direction and Development: Leading the payroll team, you will ensure efficient and accurate payroll processing.
- Strategic Planning: You will have the opportunity to develop and execute payroll strategies to align with organisational goals.
- Compliance: You will ensure adherence to all payroll-related financial, legal and corporate compliance requirements.
- Leading and driving improvement. You will understand organisational impacts and create and encourage a culture of continuous improvement.
Additional Criteria for Success:
- Proven track record in payroll management, preferably in a large and complex organisation (e.g. commercial, audited environments private or public sector). This should include operational management of service delivery to a diverse customer base.
- Strong payroll legislation knowledge.Including payroll laws and regulations, tax compliance, pensions, statutory payments and employment law. Associated audit and risk experience is a must.
- Payroll systems expertise. Highly proficient with payroll software (Oracle and/or Zellis is highly desirable). Advanced Excel is additionally required.
- Demonstrable experience managing and developing a team, with strong performance management and coaching/development skills.
- Project management experience. Proven achievements in leading payroll-related projects, such as systems implementations or process improvements.
- Strong ability to identify, assess and solve payroll-related issues with a proactive and strategic approach.
- Results oriented with a positive outlook, high level of motivation, enthusiasm and dedication to the mission and goals of Marie Curie.
Contract: Permanent
Salary: £65,000 - £70,000 pa dependent on skills, knowledge and experience.
Location: Home-based within the UK, with ad-hoc travel to London and Birmingham required.
Application & Interview Process
As part of your online application please submit your CV plus a cover letter outlining your interest in/suitability for the role.
Close Date: Sun 20th October
Benefits you'll LOVE:
* Flexible working. We're happy to discuss flexible working at the interview stage.
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities. We can consider financial support for HR/payroll-related qualifications for this role.
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
* Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please find our contact details on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are working with a brilliant Animal Charity to recruit a Head of Philanthropy & Partnerships to lead a newly structured team, leading income growth across Major Donor, Corporate, Trusts and Legacy gifts.
What’s on offer:
Salary: circa £55,000 dependant on experience
Working pattern: Hybrid or Remote, with quarterly travel into Central London
Key duties include:
· Lead on the development and operational delivery of the philanthropy and fundraising partnerships strategy, encompassing work across the high-value donor, legacies, trusts and corporate fundraising income streams.
· Maintain relationships with existing high-value donors and funders, through the provision of exemplary stewardship including reports, mailings, phone calls and face to face meetings.
· Oversee the continued development and growth of the charity’s global legacy programme, including the production of legacy mailings, telemarketing, offline and digital advertising, and features, as well as correspondence with supporters, solicitors and other stakeholders.
· Drive the development of the corporate fundraising programme, working with Global Programmes colleagues and partners based in the countries where the charity operates in.
· Provide supportive and dynamic line management for the Philanthropy and Fundraising Partnerships team.
· Support the Chief Executive, Directors and senior colleagues to build new funding relationships with key stakeholders.
· Work closely with the Director of Fundraising, Marketing and Communications to develop and drive the Philanthropy & Partnerships growth plan.
We’re looking for the following skills & experience:
· Demonstrable experience of managing multi-faceted, high value fundraising campaigns across Major Gifts, Trusts, Corporate or Legacy fundraising.
· Experience of developing, building and maintaining relationships with high-value stakeholders.
· Experience of line management and building a collaborative, high-performing fundraising team.
· Experience of developing and driving income growth across high-value fundraising income streams.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead
We have a vacancy for a Mental Health Support Administrator to join our team.
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
Purpose of Post
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
- To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices
- To undertake training as required and to maintain policies and procedures
- To undertake other duties as may be reasonably determined by the Head of Services or CEO.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Domestic abuse has blighted women’s lives throughout history. We’ve been helping women in London recover from its effects since 1996. Our specialist counselling transforms the mental health and wellbeing of women who have suffered physical, emotional or sexual abuse, financial exploitation or coercive control, and we have assisted well over 15,000 people to date. Add your skills to our closely-knit all-female team and you can help thousands more on the road to recovery.
You will lead Woman’s Trust income generation ensuring adequate income to sustain and grow the organisation, increasing its income from £1.3 Million to £3 Million in the next 3 years. While raising funds from multiple income streams, focus growths areas will be statutory and Trust and foundation funding securing six-figure, multiple-year grants and contracts. You will effectively communicate our services and campaign our aims aligned to our strategic priorities.
You will oversee the development and implementation of the fundraising strategy and the funding pipeline; ensure the maintenance and development of excellent relationships with current and new funders, stewarding grants and reporting back; review, update and develop service budgets; oversee the submission or coordination of quality bids, approaches, and events.
As a member of the senior leadership team, this post will work cross departmentally and will contribute to the overall strategy of Woman’s Trust, working closely with the CEO and the Board of Trustees. You will lead and line manage the Senior Trust and Foundation Manager and Fundraising Officer. You will deliver a direct income target for each year, with a focus on the development and tendering of statutory commissioning.
Hours: 35 hours per week (28 hours will be considered).
Location: Office based with remote working available – minimum of 50% of working hours in Woman’s Trust Office, Edgware Road/Paddington, NW1.
In return, you can expect exceptional career satisfaction plus an excellent package of benefits including:
- 25 days holiday + 3 days in December + Public holidays (pro rata)
- 3% pension contribution
- Employee Assistance Programme
- Cycle-to-work scheme
To find out more and apply with your CV, please visit our website via the apply button.
Closing date: 9.00am on 11th November 2024.
Interviews will be held on 14th and 15th November 2024.
We will conduct interviews on a rolling basis. Please note, if an appointment is made before the deadline, the post will close early.
This post is open to women only. The Equality Act 2010 pursuant to Schedule 9, Part 1 applies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**Interviews will take place on a rolling basis, so please apply ASAP. For suitable applicants, a detailed brief will be shared and support provided with formal application.**
Prostate Cancer UK (PCUK) is the largest men’s health charity in the UK. They have a simple ambition – to stop prostate cancer damaging lives. The charity invest millions in research to revolutionise testing, treatment and care. And they work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
PCUK's sector leading Events and Community fundraising team raises c.£12m through a programme of Community, Sporting Events and Virtual Products. Along with recruiting teams in events such as the TCS London Marathon, Great North Run and the London Landmarks Half Marathon, they also deliver two-charity owned cycling events, the Grand Depart Classic and the Big Blue Bike Ride. Since 2020, the team have experienced income growth of 35%, and their activity has been recognised across the sector, featuring in the Massive Top 25 for five consecutive years.
The role of Sporting Events Manager offers an exciting oportunity to lead on the strategy and delivery of the charity’s flagship walking event, March for Men, which raises c.£450k. A key focus will be with a key focus on co-creating and delivering a robust marketing plan.
As Sporting Events Manager, you will:
- Support the Assistant Head of Events & Community Fundraising to generate income through their Sporting Events programme of walking, running and cycling activities. The income for the events team is c.£3.3m, with expenditure of c.£1.1m.
- Lead on strategy and delivery of PCUK’s flagship walking event, March for Men, which raises c.£450k. You will project manage the event, co-creating and managing the recruitment marketing plan, delivering the supporter journey to drive participant value and working with an external delivery partners
- Work closely with the Black Healthy Equity Team to increase representation across PCUK’s activity portfolio, with a focus on March for Men to ensure it’s a diverse and inclusive event
- Drive and report on operational plans and budgets to generate medium and long-term sustainable income, taking responsibility for team outcomes including financial and key result reporting
- Line manage and support a Sporting Events Coordinator and Sporting Events Executive
Ideal skills and experience:
- Ability to project manage and deliver large scale fundraising events, including leading complicated programmes with multiple partners
- Excellent organisational skills to support complex activity streams – using own initiative when required and able to manage multiple and competing priorities and deliver in a fast-paced environment
- Experience of engaging with a range of stakeholders and managing relationships right up to the most senior levels
- Experienced people manager, able to motivate and manage a team to deliver excellent results
Employee benefits
Benefits include:
- Flexible working, which includes hybrid working with core working hours of 10am to 4pm Monday to Friday, unless otherwise agreed
- 28 days annual leave plus bank holidays, increasing to 30 days after three full years service
- After one years’ service you have the option to buy and sell up to an additional week’s annual leave (subject to minimum/maximum leave)
- Enhanced maternity, paternity & adoption pay
- Enhanced sick pay
- Healthcare Cash Plan (Medicash)
- 50% discount on multi-gym membership. Our closest gym – Cottons London Bridge (next to our London Bridge office) – is a Tier 1 facility
- Life assurance (3 x annual salary)
- Free income protection scheme
Prostate Cancer UK believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything they do.
PCUK are committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men’s risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. Therefore, PCUK are particularly interested in applications from those from marginalised and vulnerable communities. This will help PCUK to create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Expert recruitment for fundraisers and charities.
At Young Lewisham Project (YLP) we are passionate about food and our kitchen is one of our fundamental focal points which helps to foster connectivity, consistency and cohesion at the Project, as well as amazing breakfast and lunches.
- You will quickly become the go to person with the answers and you will be a role model when it comes to what a great service would look like.
- You will ensure that the ordering, preparation, cooking and delivery of our enticing dishes runs smoothly and the kitchen remains in top condition, tidy and compliant with Food Hygiene Standards.
- You will help to create a menu with the help of our young people to ensure that vibrant, colourful and nutritious meals are provided to perfection.
- When you join us, we want you to bring your strong communication skills, strong teamwork ethos and your positive can-do attitude with you!
- You will also be flexible, positive and creative with a child centred approach.
- You will be expected to work both independently, on your own initiative and as part of a team supported by and offering support to your colleagues. The post holder will be expected to contribute to staff meetings and supervision with their line manager.
- You will also be expected to attend relevant training.
- The role provides good opportunities for development and progression for the right talent.
- YLP is committed to safeguarding and promoting the welfare of young people. Consequently, this post will require prospective applicants to undergo screening appropriate to the post, including checks with past employers and an Enhanced DBS check.
- YLP embeds a strong Safety culture in everything we do. There will be company policies and procedures to follow alongside our Health & Safety practices so it is essential that you will champion this.
- YLP reserves the right to close this advert early if we are in receipt of a high number of applications.
Skills required
- Knowledge of regulations and working within the relevant Food Standards framework
- At least two year’s experience of working with young people in an education or youth and community setting
- Experience in compliance, quality assurance, monitoring and evaluating the service
- Excellent written and communication skills at all levels
- Safeguarding knowledge
- Computer literate
- Good Food and Hygiene Standards
- Organised, methodical with sound decision making ability
- Experience of catering and supervising catering team members
- Exceptional standards in all aspects of food service
- Proven track record in a catering establishment
- Proven track record of continually improving standards
- A positive outgoing disposition and real 'can-do' approach
Main duties and responsibilities:
- To prepare, cook and serve nutritional balanced food with the young people and staff
- To control portions and food cost management.
- Organise and supervise the food service.
- Allocate duties and responsibilities to the rest of the team and provide general supervision/oversight with the young people helping in the kitchen.
- Ordering weekly food stock on line; establishing and maintaining an appropriate stock control methodology.
- Ensure all supplies of food, equipment and cleaning materials are of the right standard.
- To produce menus and food plans with the young people and staff in accordance with guidelines on nutrition and healthy eating.
- Oversee administration of Cooking Open College Network Level 1 and 2 with support
- Cleaning the kitchen, overseeing and maintaining kitchen cleaning schedules
- Compliance and Health and Safety and Food Safety regulation.
- Monitor the performance of young people assisting in the kitchen and reporting any issues to the Operations Manager or line manager.
- Ensure health, hygiene, and cleaning protocols are carried out in accordance with statutory regulations.
- Assist in the control of costs by monitoring and controlling supplies within the budget and by following through with the recommended menus.
- To liaise, as required, with the Operations Manager, Managing Director and others concerned with the running of the services. To attend and contribute to supervision and attend staff meetings
- Ability to maintain confidentiality
- To complete ad-hoc tasks as required
Other general tasks and duties:
- Undertaking such other duties, training and/or hours of work as maybe reasonably required and which are consistent with the general level of responsibility of this role.
- Maintaining personal and professional development in order to meet the changing demands of the job by participation in appropriate training activities aimed at encouraging and supporting staff in their development and training.
Notes:
- The duties listed in this job description are not exhaustive. The service provider reserves the right to alter the job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
- The duties and responsibilities in the job description must be carried out in a manner which promotes dignity and due respect for all staff, young people and other stake holders and consistent with the Equality, Inclusion and Diversity Policy of the Project.
All applicants will have to complete application form, after we recieve a CV.
Deputy Head of Strategic Planning (Statutory Reporting and Data) | £55,000 - £60,000 + benefits
For a large, London-based University, we are recruiting a Deputy Head of Strategic Planning (Statutory Reporting and Data) to lead the delivery of statutory reporting, and the data governance and data quality required to ensure accurate data submissions. This is a key role in compiling, completing and assuring data quality on Higher Education Statutory Returns such as HESA Student, Initial Teacher Training (ITT) returns and Unistats. The role will provide oversight to the entire University data lifecycle, ensuring it informs internal analysis and external returns via robust governance and accurate completion and submission of all data returns.
Main Duties:
- Lead the University statutory data returns processes
- Act as the champion for data quality, ensuring process redesign and quality assurance are robust
- Own the start-to-finish cycle of statutory returns including HESA Student, Initial Teacher Training (ITT) returns and Unistats
- Oversight of other statutory data returns e.g., HEBCI and EMR
- Support further implementation of HESA Data Futures for future returns and shift to in-year reporting
- Lead, motivate and manage a team of highly performing staff
Person Specification:
- Expert knowledge of UK Higher Education statutory data submissions including data collection and manipulation
- Track record of improving data governance and data quality
- Excellent knowledge of the Higher Education sector, its data, policy and regulations and requirements of statutory reporting
- Experience of the Individualised Learner Record (ILR) and external data requirements including OFS, HESA, HESES, TEF, SLC, EFSA
- Staff management, leadership and development
- Strong experience of data preparation, extraction and visualisation i.e., Alteryx, SQL, Power BI or tableau
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Our client, a leading London University, is seeking to recruit a temporary Head of Student Casework on a full-time basis (35 hours per week). This role is for an initial 3-month period, with hybrid working—3 days on-site and the remainder remote—and an immediate start.
Key responsibilities include:
- Advising on student casework policies and procedures.
- Ensuring the student code of conduct and related policies remain relevant.
- Monitoring statutory requirements and national developments in student casework.
- Contributing to the development of casework-related policies and guidelines.
- Overseeing quality assurance processes and providing accurate advice on standards.
- Offering expert guidance in panel meetings to ensure adherence to policies.
- Managing effective triaging and oversight of all casework, providing updates on live cases.
- Supporting team members with complex cases and serving as the escalation point.
- Liaising with external parties, including the Office for Independent Adjudication (OIAHE) and legal advisors.
- Establishing strong relationships with key stakeholders and internal teams.
- Keeping senior executives informed of significant casework matters.
- Developing effective communication strategies for engaging with students and staff.
- Representing the department on key committees (e.g., Equality, Diversity, and Inclusion).
- Collaborating with the students’ union to support students during casework procedures.
- Line managing the Casework Team to ensure efficient service delivery.
To be considered, you will have:
- Experience in a Student Casework environment from within Higher Education.
- Strong administrative skills and a keen eye for detail.
- Proven line management experience, leading high-performing teams.
- Excellent problem-solving, communication, and organisational abilities.
- Expert knowledge of regulatory issues, safeguarding, and student misconduct.
- Strong IT literacy.
The post requires immediate or short-notice availability.
The Head of Internal Communications will be the strategic and tactical lead of all internal communications activity across the organisation, developing and delivering an internal communications strategy that supports the NT's organisational objectives. Working alongside the Director of Communications, you will act as a trusted advisor to senior leaders across the organisation to lead, develop, implement, and support a variety of activity, ensuring colleagues receive communications in a timely and effective manner that supports our engagement across the whole organisation.
The successful candidate will have the following:
- Extensive experience in internal communications, internal culture building and change management with demonstrable success.
- Previous experience in building and implementing an internal communications strategy.
- Prior experience of providing strategic advice to Executive and Senior Leaders and presenting to them on a regular basis.
- Demonstrable experience of implementing effective internal communications plans for a large complex organisation which deliver impact across multiple channels.
- Excellent internal stakeholder engagement with the ability to work collaboratively with colleagues from across the organisation.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 18th November 2024 at 12 noon
The client requests no contact from agencies or media sales.
Are you an outstanding leader? The Francis Crick Institute are appointing to a new leadership role which will shape the Crick's future strategic approach to risk, internal audit and compliance and be responsible for working with leaders across the Institute to identify, record, assess, evaluate and manage the risks that may hinder the Crick from achieving its objectives.
A member of the Chief Finance Officer’s senior team, this critical role will support the Chief Finance Officer and General Counsel in ensuring that they are delivering against strategic priorities in relation to the below listed critical capabilities: -
- Corporate Risk Management
- Compliance (some activities such as Data Privacy & Due Diligence are delivered in other teams)
- Internal Audit (via outsourced provider)
- Insurance
The role will aim to consolidate and enhance a number of current activities across the institute under one banner, ensuring common practice, approach and application of the Board’s risk appetite. You will be responsible for developing and delivering an ongoing programme of continuous improvement and cultural change across the organisation, building resilience, and achieving a step change in performance through the embedding of a compliance life-cycle.
A champion and role model for this vision, and the values and behaviours that are important to the organisation, you will identify opportunities for improvement, and create sustainable and innovative solutions which ensure services are compliant, resilient, and fit for the future. There will be an expectation of delivering strong results, being able to work collaboratively and at pace, and ensuring that available resources are continuously focused on those activities which provide the greatest value and benefit to the Crick.
What We Are Looking For
- Degree-level education, with relevant qualifications in finance, risk management, or audit.
- Significant experience in a senior risk, audit or compliance role within a large, complex organisation.
- Strong communication skills, capable of influencing diverse stakeholders at all levels.
- Proven ability to drive strategic change, embed risk management cultures, and deliver impactful results.
- Experience managing teams, with the ability to grow and develop the function to support future objectives.
Why Join The Francis Crick Institute?
- Salary banding starting from £82,000. Please get in touch for full details.
- 28 days holiday each year, plus three additional days and bank holidays
- Defined contribution pension scheme, with the Crick contributing between 3 and 16% of salary
- Discounted annual gym membership
- Annual leave purchase
This is an exciting opportunity to make a lasting impact in a world-renowned research institute. If you are passionate about driving strategic risk management and compliance in a leading scientific environment, we would love to hear from you.
Ivy Rock Partners are working exclusively with The Francis Crick Institute in the recruitment of this role. For further information, please get in touch with Holly Arrowsmith at Ivy Rock Partners for a confidential conversation.
Prospectus is working with the Salvation Army to recruit an Assistant Head of Philanthropy – Major Donors. The Salvation Army work across the UK and support various communities and people who require personalised, individualised help. Philanthropy is an area of growth for the team and this is a really exciting opportunity to join.
The Assistant head of Philanthropy – Major Donors will play a critical role in leading the major donor programme, inspiring individuals to make transformational donations and the postholder will also manage an excellent, ambitious philanthropy team. Inheriting a pipeline income of circa £2m you will develop and implement a strategy to substantially grow major donor fundraising over the next five years and will personally manage a portfolio of donors making multi-year, six figure asks.
The selected candidate will have extensive successful major donor fundraising experience and a demonstrable track record of personally securing six figure gifts. You will enjoy building productive relationships with potential and existing donors and encouraging and coaching your team to do the same. Reporting to the Head of Philanthropy, the postholder should have excellent communication and organisational skills too.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
We're looking for a dynamic, strategic and resilient Head of Service - Domestic Abuse Matrix Lead.
£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a key senior leader in Look Ahead, the Head of Service will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver our vision and strategic objectives.
The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high-quality performance across the Housing Related Support directorate. The successful candidate will ensure that all Services are run effectively, well managed financially and employees are performing at high levels.
The Head of Service for Housing Related Support will be a Domestic Abuse Matrix Lead which is a key area in the directorate.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description for this role, please visit our website jobs.lookahead.org.uk and search for REQ005833
The ideal person for this role will have:
- Specialist experience and knowledge of working within the Housing Related Support sector, as well as expertise and passion for the relevant matrix lead area
- A positive attitude and ability to motivate direct reports
- Proven experience of being a strategic lead across relevant services
- Experience of successfully delivering in a contract and target driven environment
- Proven financial management experience and delivering surplus
- Previous experience of working with housing management contracts and agreements
- Experience of Safeguarding and responding effectively to serious incidents
- Excellent report writing skills
- Experience of successfully leading on new and existing contract negotiations
- Experience of leading investigations into serious incidents
- Experience of successfully managing and developing teams across geographical areas
- Ability to turn organisational vision into reality for front line employees
- High levels of written and verbal communication
- Proven influencing and negotiation skills
- Excellent prioritisation and organisational skills
- Resilience and ability to work effectively in a team as well as self-manage
- Ability to cope with change in a fast paced and challenging environment
- A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification
- Have relevant training and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.