Head Of Supporter Experience Jobs in Home Based

Back Up are looking for an outstanding Head of Communications and Marketing to join us during an exciting period of growth and change.

In April 2021, Back Up launched an ambitious strategy to be there for every single person affected by spinal cord injury – ensuring no one is left behind.  We have delivered against many of our goals and are now looking to the future.

Who should apply?

Our ideal candidate is an ambitious and experienced communications and marketing professional who possesses highly effective leadership skills and has a proven track record of leading highly successful communications and marketing teams.  You will be a proactive self-starter with an energetic approach and a passion for high quality, high impact communications and marketing.

What does the role involve?

This is an exciting time for the Charity during a period of sustained growth. Working with our CEO and the leadership team, you will play a key role in developing Back Up’s 2025-30 strategy.

You will ensure that the charity has the communications and marketing structures, systems and processes in place in order to help us reach even more people affected by spinal cord injury and increase our supporter base.  

This is a truly fantastic opportunity to transform the capability of a vital national charity.

Would you like to join a team who make a difference to local lives?

We’re looking for an experienced fundraiser with a passion for people and a track record for delivering financial results to become our Head of Fundraising.

We are an independent local charity in the Heart of Kent (Aylesford), offering a wide range of services to support local people and their loved ones, who are living with a life-limiting or terminal illness.

The work we do makes a real difference to the lives of local people and we support over 1000 patients at any one time between our Inpatient Unit and Community teams. The majority of this care is funded by the support given to us by our local community.

Being Head of Fundraising at Heart of Kent Hospice

As Head of Fundraising, you’ll be heading up an incredible team of 6 dedicated fundraising staff who, along with the support of our volunteers, work tirelessly to support our Hospice. Their dedication to, and care for, our supporters generates over £1.8 million annually, which is vital for funding our care.

This role is a hands-on, doing role, responsible for the day-to-day running of the fundraising function at the Hospice. The fundraising portfolio is both varied and diverse and the Head of Fundraising will be in amongst the team, overseeing the delivery and focusing on achieving and exceeding budget.

Working with the Communications Team you’ll support the team deliver integrated fundraising activity and develop outstanding supporter experiences and onward journeys.

Working with the Deputy Director of Fundraising and Communications you will support the development and oversee the delivery of a truly diverse fundraising portfolio that meets the needs of our changing community and their future interests and needs.

The fundraising team will be stewarding our incredible supporters and donors across fundraising events, community fundraising, challenge events, Corporate, In memory and regular giving portfolios.

Experience at a senior level in managing a varied and innovative fundraising environment, with a £1 million+ turnover, is crucial. Equally important is your passion, and drive, to make a difference and achieve results to make a profound difference. Please refer to the role JD for more information around main responsibilities.

Essential Criteria for the Role

o Extensive and progressive experience in fundraising, fundraising product development, or related fields, preferably within the healthcare or nonprofit sector.

o Have a pragmatic, creative and innovative approach to problem solving and decision making.

o Excellent communication skills - both verbal and written - able to communicate and build relationships with an array of people.

o Experience in developing fundraising products and supporter journeys.

o Experienced in budget setting and ongoing budget management, including reforecasting and day-to-day budget management and reporting.

o Experience with data analysis, and how to use this insight to progress future activity.

o Enthusiastic and pro-active, with a can-do attitude.

o Experience of and a passion for delivering high quality customer or supporter care while working efficiently and accurately.

o Enjoy collaborating with other team members.

o Excellent attention to detail.

o Experienced in IT - using databases to log and keep information accurately up to date, in a timely manner (the Hospice uses Raisers Edge).

o Excellent time management and organisation skills, to be able to manage multiple tasks at once.

About our Team 

Why join us as Head of Fundraising?

Our team is passionate, fun, creative and dedicated. We strive to raise the funds needed to deliver the life-changing services and support of the Hospice and we support each other to succeed, The wellbeing of our people is a priority and our generous annual leave, pension and other benefits reflect this.

About the Hospice

At Heart of Kent Hospice, we believe that everyone deserves compassionate, expert care when there is no cure for their illness and when they have a limited time left to live.

We are a charity and we don’t charge a penny for our care. We depend on the compassion and kindness of you, the people of this community, to power our services and ensure that everyone gets the help they need. 

We provide specialist care and support to adults who have a terminal illness as well as their families, friends and carers. We help people to live as fully and as well as possible for the rest of their lives and ensure that their final days are comfortable and peaceful, wherever they choose to be. We treat every individual as the unique and special person that they are. Everything we do is tailored and personalised.

Our vision is that everyone living with a terminal illness in our community will have the best quality of life. Our purpose is to enable people with a terminal illness in our community to live with comfort, independence and dignity to the end of their lives, and to support those closest to them.   All our care is underpinned by our core values of compassion, integrity, respect and teamwork.  These values guide our decision-making and how we conduct ourselves in our work and every one of our colleagues plays an important part in enabling us to give our patients and their families the best possible care. 

If you’re passionate about our cause consider joining our team.

Benefits of Working at the Hospice

At the Hospice we offer a competitive remuneration package including contributory pension scheme with NEST or the option to continue in the NHS pension scheme specifically if you have been contributing in the NHS pension for the last year, life assurance (2 x salary), employee assistance programme, incremental increases in annual leave from 27 days or 19 shifts per annum, up to 33 days or 23 shifts per annum, a flexible/hybrid working approach (where practical and appropriate for the role - 3/5 days at the Hospice location), a warm and friendly atmosphere with a focus on your health and wellbeing.  We support our colleagues and volunteers with on-going training and development, celebrating excellence and rewarding success. Full details will be provided if selected for interview.

All applicants must provide a covering letter together with a CV.  Shortlisted candidates invited to interview will also be required to complete our application form in full, prior to attending the interview.

We warmly welcome and encourage participation from all, irrespective of culture, race, ethnicity, disability, religious or spiritual beliefs, gender, age, sexual orientation, sexual identity or employment status.

A Standard DBS Check will be required if you are successfully appointed.

Registered Charity No 298164

London Academy of Excellence - Stratford (LAE) is seeking to recruit a Head of Fundraising and Partnerships to help it transform the lives of scholars from disadvantaged backgrounds. The ideal candidate will join LAE with experience in a fundraising role and have a passion for education.

LAE is the top-ranked sixth form provider in England to offer a full A level curriculum, according to the Sunday Times Parent Power Survey 2023. The school is particularly proud of its success in helping students from disadvantaged backgrounds to gain places at the finest universities in the UK and around the world. Over 1,200 of our alumni have progressed to Russell Group universities and over 120 to Oxford or Cambridge.

Recently admitted to the World Leading Schools Association as its first UK state school member, the LAE is set for considerable growth when it moves into its new building which will increase the size and number of students at the Academy. The school benefits from tremendous support from its existing lead sponsor and other supporters. The successful candidate will help grow those relationships and build more.

LAE can offer you:

• The opportunity to work with highly motivated students in one of the country’s leading sixth form schools.
• To be part of a staff culture that invests heavily in student achievement.​
• To work with donors committed to investing into young people.
• An intellectually stimulating working environment characterised by a culture of professional trust and collegiate working that promotes autonomy, innovation, and rigour.
• Access to an outstanding package of regular, high-quality continuous professional development and support.
• A modern and positive learning environment minutes from the Olympic Park and Stratford Station.
• Collaborative working with our world-class partner schools: Brighton College, Caterham School, Eton College, Forest School, Highgate School and UCS Hampstead.
• A package of employee benefits including subsidised lunches and social events; access to a Cycle Scheme, Tech Scheme, and discounted local gym memberships; and longer school holidays, which include an extended eight-week summer break.
• The London Academy of Excellence is committed to the safeguarding and welfare of children, and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.

LAE is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

How to Apply:

Please submit an application form including a concise supporting statement via the LAE website.

LAE reserves the right to close applications ahead of the deadline, and as such early application is advised. Due to the number of applications processed, if you have not received an invitation to interview within two weeks of the application date, please consider your application unsuccessful.

Are you an experienced and well-rounded marketing professional ready for your next challenge? Do you have a proven track record of using your marketing and sales expertise to deliver revenue growth? Are you passionate about transforming education for post-16 students? Then this could be the role for you.

About Us: 

At Learning on Screen, our core purpose is crystal clear: to elevate post-16 education by harnessing the transformative power of moving image and sound. We do this by working with members in educational institutions and beyond to provide unparalleled access to millions of audio-visual resources dating as far back as the 1920s for use in teaching and learning. We also support people to use this content, whether that’s navigating the minefield of copyright legislation or understanding best practice for embedding our content into their teaching. In addition, we work on pioneering partnerships and collaborations to amplify our global impact. Join us in our journey in shaping the future of learning and teaching and making a lasting impact in education. 

Role Overview: 

The Head of Marketing & Sales plays a pivotal role in driving the organisation’s growth. You will develop and execute multi-channel strategies delivered across the funnel from enhancing brand visibility and generating leads, nurturing leads to conversion, right the way through to supporting customer retention and advocacy. This varied role offers the opportunity to expand market reach with our current services, as well as helping launch new products into existing and untapped markets, while delivering a strong RoI. 

As well as being a commercial and strategic leader you will need to be a hands-on problem solver, ready to roll your sleeves up to support a small team to deliver where needed. You will be pivotal in ensuring we achieve our mission and deliver impact for post-16 students.  

You will report directly to the Chief Revenue Generation Officer who leads the revenue team, comprising of digital marketing and content specialists as well as membership support staff.  

Key Responsibilities: 

• Membership engagement and growth: Developing and executing strategic marketing and sales strategies to drive member engagement, growth and retention with our flagship membership and subscription services.  
• Brand positioning and visibility: Ensuring we have a powerful brand that punches above its weight to increase market share, drive competitive advantage and to position the organisation as a thought leader within the sector.
• Marketing analysis and segmentation: Conducting market analysis/research within existing and untapped markets to uncover insights to segment audiences and tailor marketing messaging and activities effectively to drive conversions. 
• Digital marketing: Overseeing digital marketing strategies, including website optimisation, email marketing, search marketing and social media marketing to drive traffic and conversion across the funnel stages.   
• Content and creativity: Oversea content strategy and creation across various formats and channels, ensuring innovation and creativity to stand out in a crowded market. 
• Data-driven decision making: Using analytics to test strategies, measure results and generate insights in order to iterate and improve performance, tracking key metrics and leading the team to deliver and report against agreed KPIs.  
• Budgeting and resource management: Tracking spend, ensuring cost effective allocation of resources and reporting on RoI.  
• Leadership and collaboration: Leading and mentoring the team to perform against growth and revenue targets as well as collaborating with other departments to ensure a unified approach.  

Essential experience and skills 

• Extensive experience in a similarly commercial marketing and sales role with a proven track record in driving revenue growth.
• Strong strategic thinking skills with a track record of successful planning and execution. 
• A commercial and results-driven mindset with a commitment to achieving and exceeding financial targets. 
• A diverse marketing skillset and proficiency across a range of marketing channels.  
• Experience leading and line managing a team to perform.  
• Excellent communication skills with an ability to convey complex ideas and concepts in an accessible way for a range of stakeholders,  
• Ability to thrive in a fast-paced, dynamic environment with fluctuating demands and priorities.  
• Demonstrated ability in managing budgets and tracking RoI.  

Benefits: 

• Flexible working hours: 4 days (80% / 28.8 hours) 
• Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed. 
• Competitive Salary: £36,000 per year actual (£45,000 FTE)
• Professional Development: We encourage continuous growth and provide resources to enhance your skills. 
• Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation. 

Join us in driving unparalleled success as the Head of Marketing & Sales at Learning on Screen. We look forward to reviewing your applications and welcoming the newest member of our dynamic and forward-thinking team!

How to Apply: 

To apply, please follow the "Apply via Website" button below to upload your CV, a cover letter outlining your relevant experience and qualifications, and a completed equality monitoring form via our Breathe Recruitment vacancy page.

Application Deadline: Thursday, 30th May 2024 by 6pm.

Please note that this is a part-time, permanent position. The job description is subject to occasional amendments and not considered part of the employment contract. Flexibility is required within the broad scope of the role. 

Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating an inclusive and diverse workplace. 

Unfortunately, we are unable to consider any applications received after the deadline.

First interviews will be held - 3rd June 2024

Second interviews will be held - 10th June 2024

Head of Marketing and Fundraising 

This is an exciting time for the Petty Pool Trust, and the Head of Marketing and Fundraising will strategically lead our efforts in raising awareness, engaging supporters, and securing funding for our programs and Initiatives.

Company Overview:

Petty Pool is a medium-sized charity dedicated to empowering young people to discover a world of opportunity and possibility. With a passionate team and a strong commitment to our cause, we strive to make a difference in the lives of those young people with learning disabilities and difficulties.

Job Summary:

We are seeking a dynamic and experienced Head of Marketing and Fundraising to lead our efforts in raising awareness, engaging supporters, and securing funding for our programs and initiatives. Reporting directly to the CEO, the successful candidate will develop and execute comprehensive marketing and fundraising strategies to achieve our charity’s goals.

Responsibilities:

• Develop and implement an integrated marketing and fundraising strategy aligned with the organisation's mission, vision, and strategic objectives.
• Lead and manage a team of marketing, communications and fundraising professionals, providing guidance, support, and mentorship to drive performance and achieve targets.
• Drive brand awareness and visibility through effective marketing campaigns, digital initiatives, and media relations.
• Cultivate and steward relationships with donors, sponsors, funders, grant givers and partners to maximise philanthropic support and revenue generation.
• Will lead the bid application pipeline to ensure key financial targets are achieved inline with our fundraising strategy.
• Plan and execute fundraising events, campaigns, and appeals to engage existing supporters and attract new donors.
• Utilise data analytics and metrics to assess the effectiveness of marketing and fundraising efforts, making data-driven decisions to optimise performance.
• Collaborate cross-functionally with other departments, including programs, finance, and communications, to ensure alignment and integration of marketing and fundraising activities.
• Stay informed about industry trends, best practices, and emerging technologies to continuously innovate and improve marketing and fundraising strategies.
• Represent the organisation at external events, conferences, and meetings to enhance visibility and expand networks within the philanthropic community.
• Manage budgets, resources, and timelines effectively to achieve desired outcomes and maximise return on investment.

Petty Pool Trust is officially an Outstanding to work for in 2023 by Best Companies. 

Our values:

• Ambitious – Striving for excellence in everything we do
• Brave – Fearless in our boldness
• Creative – exploring innovation and embracing change
• Collaborative – feeling valued and adding value

Staff Benefits:

• 28 days annual leave, plus 8 public bank holidays
• On-site parking
• Company Sick pay (after passing probationary period)
• Employee Assistant Programme
• Free meals when commuting by car sharing, walking, or cycling
• Bike rack
• Eye care vouchers
• Company pension
• Smart casual dress

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 9th June 2024

How to Apply 

To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

We are seeking a dynamic and experienced Head of Finance to lead our financial operations. This critical role will oversee all aspects of financial management, ensuring our charity continues to operate efficiently and effectively while maintaining the highest standards of financial integrity.

You will play a key role in our committed, enthusiastic, and supportive Senior Leadership Team and enjoy a challenging role which brings great job satisfaction.

This is an exciting opportunity to build on the charity’s existing successes, developing strength and sustainability to underpin services that that bring a voice hope and change, for Sussex people helping them to live healthy and fulfilling lives.

Key responsibilities:

• Oversee financial planning, budgeting, reporting, and forecasting; manage financial risks, investments, and reserves.
• Lead and manage the finance team, ensuring the development and implementation of financial policies, procedures, and internal controls.
• Provide financial guidance to the CEO, SLT, Trustees, and stakeholders; attend and present at key meetings.
• Manage financial administration including banking, payroll, tax returns, annual accounts, audit, and continuous process improvements.

The successful candidate will:

• Be a qualified accountant (CIMA / ACCA / ACA or equivalent).
• Have an understanding of the charity environment and wider landscape.
• Have excellent written and verbal communication, interpersonal skills and team working.
• Have a positive attitude.
• Can plan and prioritise own and others’ work to set deadlines, with good time management skills.

We welcome informal conversations prior to receiving written applications, please call us to discuss the role with our current Head of Finance.

Closing date: 5pm on Monday, 17th June 2024.

Interview date: To be confirmed.

London based contract with the option of hybrid working in the office and from home*

An exciting opportunity to lead and transform the CSP’s data capabilities in support of our public-good mission. You will improve our understanding and use of data across the organisation in aid of our 65,000 members and the physiotherapy profession.

The CSP is a one-off organisation. We give expert voice to UK physiotherapy, and support our members throughout their education, working lives and retirement. This makes us stewards of critical knowledge about the profession and its central role in the healthcare system. You will be shaping the data culture and capabilities that scaffold that knowledge.

You will be the visible lead for data in the organisation, a proactive voice to connect our data operations with the strategic objectives they serve. You will combine professional expertise with personal integrity: we are a values-driven organisation, and Data for Good will be your core business.

You will champion the data perspective among the organisation’s leadership: cementing the importance of data in corporate decision-making, and ensuring that our Data Governance and Management follows best practice and supports our ability to leverage data.

You will lead the organisation’s developing data maturity, including use of data and growth in data skills and capabilities in order to improve organisational decision making and influence.

For an informal discussion about the role, please contact Jonathan Scott-bryan, Assistant Director of CSI at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. (Remove if homeworker)

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

For further information and details of how to apply, please visit the website via the apply button.

CVs will not be accepted.

Closing date: 10am, 30 May 2024.

Interview date: 13 June 2024.

If you require any adjustments during the application stage, please email the Human Resources team via email.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

UPSU is a not-for-profit, value led organisation which exists to represent the interests of the students studying with the University of Plymouth and support their wider student experience through extracurricular activity.

Key responsibilities will be to develop and deliver outstanding Finance Services in line with UPSU’s strategy and to be accountable for the strategic management of the Union’s financial resources and services and successfully manage the day-to-day operations within the Finance Team.

The successful candidate should be a fully qualified accountant with a breadth of experience from a range of finance environments in senior roles, demonstrating strategic financial management.

Areas of responsibility:

• Provide strategic and financial guidance to ensure that the Students’ Union’s financial commitments are met.
• Ensure UPSU has strong financial management.
• Responsibility for strategic risk management.
• Company secretary for the University of Plymouth Students’ Union trading subsidiary.
• Develop, implement, and monitor annual business operating plan for the Finance Team and services provided.

Duties and Responsibilities:

Financial Management

• Ensure compliance with all statutory and legal requirements.
• Oversee the year end statutory accounts preparation and audit.
• Lead the preparation of the annual budget and forecasts and present finance papers to the Board of Trustees and relevant committees.
• Ensure timely and accurate financial accounting, production of monthly management accounts and the processing of returns to HMRC.
• Ensure a strong internal control framework and effective financial policies and procedures are in place.
• Responsibility for the SU’s payroll system and ensuring that PAYE regulations are adhered to at all times.
• Ensure that insurance cover is adequate for all areas of the SU, whilst maintaining value for money.
• To ensure that the Union’s cash assets are regularly reconciled, effectively managed to optimise cash flow and invested in a manner that will maximise the interest earned.
• Manage relationships with University finance staff, auditors, tax advisors, insurance brokers and banks.

People Management

• Provide leadership and direction for the Finance Team.
• Provide leadership, direct and coaching for direct reports.
• Co-ordinate the work and monitor the workloads of direct reports, undertaking performance reviews for Finance staff as appropriate.
• Identify individual training and development needs for direct reports and the Finance Team and assist in their development.

Service Delivery Management

• Create a culture of excellent customer service, ensuring that staff treat colleagues, students and stakeholders in a friendly manner and do everything in their power to exceed their expectations.
• Be responsible for the development and maintenance of relevant regulations and policies.
• To lead the development of finance IT systems to simplify and streamline approaches whilst maximising efficiencies.

Compliance Management

• Contribute to the development and maintenance of UPSU’s Risk Register.
• To update and maintain the Union’s asset register and other records of the Union’s financial and physical resources.
• Lead responsibility for any IT Service Level Agreement with the University.
• Ensure the department’s operations are compliant with national and local legal requirements including Health & Safety and the Students’ Union’s internal procedures.
• Overall responsibility for all health and safety matters within the department, ensuring that the Health and Safety Policy and appropriate legislation is adhered to, ensuring the health and safety of customers, suppliers, and visitors to the Students’ Union.
• To produce timely and accurate financial reports to the University as required under the 1994 Education Act.

General

• Understand and uphold the Vision, Mission and Values of the organisation and ensure that these guide and inform the work and conduct of the post holder. UPSU has a democratic decision-making process and the post holder must always respect this when carrying out their duties.
• To cover any Duty Manager responsibilities as and when required.
• Keep UPSU’s strategic plan in mind at all times, aligning all work efforts with the plan
• Be knowledgeable of the UPSU Constitution and Bye-Laws, as they apply to this post, including any legal requirements.
• Work in accordance with all UPSU policies and procedures, including Health and Safety, Staffing Protocols, Financial Procedures and the UPSU Equal Opportunities Policy.
• Work in accordance with UPSU’s Environmental Policy.
• Undertake duties from time to time as requested by the Chief Executive that may be reasonably considered within the scope of the post.
• Attend from time to time, as required, meetings as necessary to meet the requirements of the post.
• Attend all Staff Development Days and training as required. Flexibility in working hours may be required to accommodate this.
• Contribute to the positive image of the Union with students, the University, stakeholders and the local community.
• Be flexible and adaptable in a changing environment, the role holder may be assigned to other areas of the Students’ Union to meet the needs of the service. This will in turn provide development opportunities in which to broaden experience.

Closing date: 9am, Wednesday 5th June

Interviews expected to be: Wednesday 12th June

Role information:

Permanent full-time role, (1665 hours per year, with hybrid option)

Pay Scale: Grade 6, starting salary £39,359 per annum

Timescale:

Closing date: 9am, Wednesday 5th June 2024

Shortlisting: Thursday 6th June2024

Interview: Wednesday 12th June 2024

Start date: w/c Monday 8th July 2024

To apply for this position:

Please download and complete the Application Form, Personal Details Form and Equality Monitoring form from our website 

BENEFITS

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

JOB PURPOSE

The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level. 

A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.

We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world. 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.  

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE AND RESPONSIBILITIES

This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT. 

Key accountabilities:

• Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
• Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
• Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate. 
• Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
• Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:

1. Annual budgeting process.
2. Overseeing financial reforecasts at regular (currently quarterly) intervals.
3. Playing an active role in the broader business planning process.
4. Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow. 

• Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
• Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
• Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
• Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
• Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
• Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves. 
• Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Knowledge: 

• A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.

Skills:

• Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
• Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
• Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
• Comfortable in dealing with detail as required given the constraints of working in a small team.
• Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
• Experience of software implementation, and ideally of accounting systems.
• Strong leadership skills including the ability to motivate and develop staff members.
• Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
• Track record in successful project management.
• Ability to identify, assess and manage risks and make recommendations based on objective criteria.
• Team player able to establish productive working relationships with both colleagues and externally.
• Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.

Experience: 

• Relevant post-qualification experience, to include managing a finance team. 
• Experience of developing and implementing financial procedures and controls. 
• Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
• Experience of preparing management accounts in a rigorous environment.
• Experience of managing the preparation of budgets and business plans.
• Experience of VAT accounting, preferably the partial exemption basis and corporation tax.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.  

What else? 

Wellbeing  

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.  
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.  
• Hybrid and Flexible Working. 
• Staff socials. 

Financial  

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.  

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 28th May 2024

Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

About Unlocked

Unlocked Graduates exists to break cycles of reoffending. Currently, prison isn’t a place which successfully does this – the average prisoner has 16 previous convictions, and 55% of those released from short-term sentences reoffend within one year. The work we do is both extremely challenging and massively urgent. We aspire to have a deep impact on the landings of individual prisons but also breadth of impact through the whole sector and society at large.

Since 2017, we have sought to lead this change by recruiting, training and challenging the best graduates in the country to become prison officers. Our two-year programme has put the role on the map as a career where the best people can develop extraordinary leadership skills whilst making a real difference. We are ranked 22nd in the Times Top 100 Graduate Employers list and garner recognition in the UK and internationally for the impact our participants have on the landings.

Our participants work with prisoners to support them to stop reoffending, alongside studying for a Master’s degree, which helps them to understand systemic solutions to improve our criminal justice system. Our organisation draws on the evidence that relationships between prison officers and prisoners can be transformational, and with the best people in this role, prisons can be a place where cycles of reoffending can be broken.

About the role

The Head of Delivery role is absolutely integral to the success of the Unlocked programme, working both within the programme team and across the organisation to ensure the highest-quality delivery of all aspects of the programme.

We are looking for a bold leader with a proven track record of success in project and programme delivery who can lead a team to reach ambitious targets. The Head of Delivery will have excellent leadership potential, combining exceptional interpersonal skills with an ability to oversee continual improvements of process, logistics and content. This role is a high-impact position within the organisation, reporting to the Programme Director.

Why work for Unlocked?

You will have the satisfaction of working for a high-performing and exciting organisation which is actively making an impact on one of the most challenging social justice issues which exists in our society today. You will also receive an excellent package of benefits, including:

• 27 days’ annual leave
• Pension scheme with 10% employer contribution
• Employee Assistance Programme
• Interest-free season ticket loans
• Cycle To Work or Electric Vehicle (EV) scheme
• And more

For further details and to apply, please click the apply button to be re-directed to our jobs portal. 

Closing date: Midnight on Monday 3rd June 2024
First-round interviews (remote): Wednesday 12th and Thursday 13th June 2024
Second-round interviews (London): Thursday 20th June 2024

The Talent Set are delighted to be working with London's Air Ambulance Charity, supporting them to recruit a Deputy Head of Philanthropy (Trusts) maternity cover. This role will start at a key time in strategy development and long term planning, as they enter the final phase of their incredibly successful Up Against Time Appeal to replace their two helicopters.

As they enter the final phase of the appeal, having raised £11.5m of their £15m target (with a number of further pledges confirmed) this role will focus on developing the long term Trusts fundraising strategy. As Deputy Head of Philanthropy you will be tasked with considering the opportunities presented by the new 15 year organisational strategy, and contributing to the wider Philanthropy, Partnerships and Events team plans to ensure they have a strong footing as they look to the long term and next 15 years of London's Air Ambulance Charity. 

As Deputy Head of Philanthropy you will not only lead on strategy development but also build and develop the Trusts pipeline, leading and developing the Trusts and Prospect Research teams to improve internal processes and influence/respond to upcoming fundraising opportunities. 

Key Responsibilities:

• Lead the Trusts and Prospect Research teams and programmes through a year of maternity cover, ensuring both areas are in a strong position on the return of the substantive postholder. 
• Act as LAAC's Trust and Lead Gift (£500k+) fundraising expert, leading the Trusts and Prospect Research teams to be ambitious and consider the long term funding opportunities for the charity. 
• Lead the team through the transition from the Up Against Time Appeal to focus on the new 15 year organisational strategy and opportunities it presents to develop the pipeline for new projects.
• Take ownership of the Trusts, Foundations and Statutory pipeline, leading income generation from these sources with a personal focus on £100k+ opportunities, while informing the organisation's approach to restricted fundraising opportunities.
• Support the development of direct reports and wider Philanthropy, Partnerships and Events team. 

Person Specification:

• Strong sector knowledge and technical expertise of Trust fundraising, with experience of securing £100k+ support from trusts, foundations and/or statutory sources. 
• Demonstrable experience of developing and fundraising for restricted projects, monitoring income and expenditure budgets.
• Effective pipeline development skills and the ability to support a Prospect Research function to identify new opportunities. 

The deadline for applications is Friday 7th June, with initial interviews to take place the following week.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

At Merlin Neuro Therapy Centre's our vision is to "Build a strong and connected community, dedicated to improving the health and well-being of our community". We provide therapies and support to those living with long term neurological conditions or who have a neuro divergence in Cornwall. As Head of Income Generation you will lead a small team to increase income and awareness of this well-respected health charity through fundraising and marketing activities. The postholder will be a member of the Senior Management Team and will contribute to the strategic direction and day-to-day operational management of the charity. We have an ambitious target to increase income by circa 60% over the next three years - therefore the successful candidate will need to demonstrate experience of meeting and exceeding fundraising targets - to ensure the charity is financially sustainable.

DETAILS

• Salary: GBP 60,000-65,000 depending on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
• Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time.  Location in London or Berlin may be an advantage.
• Contract Type: Full-time, open-ended contract
• Closing Date: 9 June 2024
• Interview Dates: 14 & 17 June (first round interviews), 19 June (second round interviews)

TO APPLY

Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.

The Business & Human Rights Resource Centre is seeking a Head of Communications to lead our high-performing communications team. The successful candidate will lead strategic, high-impact external communications across the organisation. They will work closely with our global team across 30 countries involved in research and analysis. They will bring talent, enthusiasm, knowledge and experience. This role currently manages a team of five and reports to the Executive Director. The communications team is tasked to ensure strategic and effective media, social media, and delivery of our digital platform to drive change.

About us

Business & Human Rights Resource Centre is a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.

We seek a world where transformed business contributes to a just and regenerative economy that delivers shared prosperity and climate security; respects human rights and provides redress for abuse; and ensures greater equality of power and wealth. We stand with, and amplify and support, the voice and work of partners, allies, and movements in seeking to create linkages between grassroots experience and regional/international decision-making. We build and deploy evidence to influence decision-makers in governments and businesses towards transformative norms, regulations, and re-aligned business incentives that deliver systemic shifts from exploitative business behaviour towards a rights-respecting and regenerative economic model.

Responsibilities

• Lead strategic communications: Lead the strategic evolution of our global communications as a critical component of our strategies to make change happen. Drive impact by building strategic media and digital outreach that amplifies the work of ourselves and allies, and influences key audiences. Work across our global team to develop a shared understanding of grand strategy, key audiences, the fast-changing context, and how communications can drive positive change. With the management team, set the organisation’s communications strategy and ensure we have the right skills, knowledge, and connections to deliver it. Collaborate with regional and thematic leads to ensure our communications strategies help deliver the human rights impact our programmes seek with allies.
• Lead the communications team: Support a strong team, nurturing their skills to inspire effective and high-impact communications, with an emphasis on digital first. Ensure the work of the team is expertly planned and executed within budget and meets donor requirements. Deliver our performance management system throughout the year to ensure support, well-being, and accountability. Work with the Senior Management Team to manage strategic and operational opportunities and risks.
• Drive and execute innovative, advocacy-oriented communications: Work with senior management, regional and thematic teams to drive a dynamic approach to communications, alongside spotting proactive and reactive opportunities, building higher-level relationships with journalists and partners, and developing tactical approaches. Play an active role in executing impactful, advocacy-oriented communications strategies for key products and events.
• Digital action platform and technology: Work with the Web Content and Digital Officer to manage the development of the Resource Centre’s leading multi-functional digital platform, and our substantial data as compelling evidence. Develop an understanding of the organisation’s target audiences and ensure we deliver features that effectively support them to effectively organise and present their research data and promote human rights in business.
• Programme design and fundraising: Work with our development (fundraising) team and programme leads to ensure communications, and digital technology work is built into project design and budget, and that funders’ information needs are well-served.

Key competencies and attributes

Strategic communication: At least 5 years’ experience delivering top class communications and expert understanding of how strategic communications deliver change. Demonstrable experience in strategy design and execution. Sharp news sense and editorial judgement; strong grasp of the power of social media to make change happen; and a global perspective to communications.

People manager: At least 3 years’ experience in line management. Experience in nurturing and sustaining a high performing team that thrives in a diverse, and global context. Demonstrable success in supporting project teams to deploy communications strategically for impact.

Project manager: Track record of leading and/or implementing complex communications projects including planning, execution, and evaluation. Demonstratable success planning communications for a busy organisation working closely with allies.

Digital technology & data: Experience of design and delivery of website, digital tools, and data to make change happen. Experience of working with developers to manage and maintain a website.

Human rights, and economic justice expertise: Familiarity with social justice or human rights issues and a willingness to keep up to date. Experience communicating economic justice and human rights issues desirable.

Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse working environments desirable.

Networking: Track record of developing strategic relationships to enhance communications and advocacy efforts, e.g. civil society partners, consultants, journalists, opinion-formers. Experience building relationships of trust and joint action with allied organisations is strongly desirable.

Languages: Must be fluent in English. Additionally, French, German, Chinese, Arabic, Spanish, Portuguese, or Russian language skills would also be an asset (all languages of our digital action platform).

Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.