Head of supporter experience jobs

Be bold. Be compassionate. Be part of something life-changing.

At The Brain Tumour Charity, we’re here to accelerate a cure and improve life for everyone affected by brain tumours. We’re leading the way in research, support and advocacy – and we’re just getting started.

As we continue to work toward our ambitious strategic priorities, we’re looking for an exceptional leader to join us as our new Director of Services. We are looking for someone who shares our ambition, who connects with our values which are bold, collaborative, innovative and community-first. And someone who shares our deep commitment to creating real change for the brain tumour community.

This is more than a leadership role. It’s a chance to shape how care, support and information are provided to the brain tumour community, and to inform and shape faster diagnosis and care outcomes. We want to ensure that no one faces a brain tumour diagnosis alone.

About the role

Reporting directly to the CEO and sitting on our Senior Leadership Team, you’ll lead a talented team of around 20 colleagues to design, deliver, and evaluate services in collaboration with other teams within The Charity and with external partners.

We’re looking to you to lead our strategic priority for improving quality of life and quality of care for all those affected by a brain tumour. This includes:

· Tackling healthcare inequalities.

· Expanding and improving our counselling, peer support and information services.

· Equipping healthcare professionals to spot the signs and to deliver better care.

· Partnering with others to amplify the voice of our community and to drive systemic change.

You’ll be responsible for strategy and leadership oversight, budget oversight, safeguarding leadership, and service evaluation, ensuring our work is grounded in evidence, shaped by lived experience, and built for impact.

Who we’re looking for

We’re seeking a strategic, values-led leader who is ready to step into one of the most meaningful roles in the sector. Your professional background may stem from health, charity, or wider social impact; what matters most is your belief in the power of people and communities to shape and deliver change, your commitment to equity, and your readiness to lead with compassion, clarity, and courage.

You’ll bring:

· Proven experience designing, delivering and evaluating impactful services – ideally in a health, care, or social impact context.

· A deep understanding of the communities you serve, and a track record of collaborating with others to reduce inequity and increase access.

· Strategic confidence – from service transformation to budget ownership and cross-functional planning.

· A creative and inclusive leadership style, grounded in empathy, clarity and purpose.

· A commitment to equity, co-creation and continuous improvement, and a personal motivation to make a difference.

Whether you’re already a Director or a high-performing Head of/Assistant Director looking for the next step, we’d love to hear from you.

Why join us?

This is a rare opportunity to lead change at scale, joining a bold, inclusive and emotionally intelligent charity at a pivotal moment in its journey.

We offer hybrid and flexible working options; a strong commitment to wellbeing, inclusion and learning; and the chance to be part of an organisation that listens deeply to the people it serves and acts with courage.

You’ll be joining a team connected by a shared purpose – to do more, for more people, faster – and supported to lead with authenticity and heart.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again. In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins. Reprieve’s staff is made up of courageous and committed human rights defenders.

Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counterterror policies – rendition, torture, arbitrary detention and extrajudicial killing. We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues. Reprieve’s main office is in Aldgate, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

Reprieve works in close partnership with its independent sibling organisation Reprieve US. This collaboration is mutually beneficial to both Reprieve and Reprieve US as it enables each organisation to work more effectively and take advantage of the strategic locations to increase the impact of our work.

Reprieve is an equal opportunity employer and we particularly welcome applicants from Black and minority ethnic communities, members of the LGBTQ+ community, and those with disabilities. Reprieve is committed to fighting racism and advancing racial justice, both in our work and within Reprieve. For more information, please see our Equality, Diversity and Inclusion Statement. You can also read more about our recruitment process.

About the Role

The MENA Death Penalty Caseworker will undertake a range of activities in support of Reprieve’s work on cases of individuals on death row or at risk of the death penalty across the MENA region, including casework and investigations into individual cases and the broader death penalty landscape, support to Reprieve clients, and support to partner organisations and lawyers in the MENA region and beyond. The MENA Death Penalty Caseworker is an integral member of the MENA Team, and will work closely with the Media, Campaigns and Digital, and UK and US Policy teams, and the Directors and Deputy Directors. You will share our commitment to fighting against racism and advancing racial justice, and understand our responsibility to do our work in a way that does not compound racist structures. 

Background on MENA Death Penalty Work

Several countries in the MENA region consistently rank amongst the highest executing states in the world. Reprieve is one of few international organisations working on combatting the use of the death penalty in the region, working with partners primarily on Saudi Arabia, Bahrain and Egypt, and monitoring the use of the death penalty across the wider region. The MENA team’s work is diverse and constantly evolving to shape, respond to, and anticipate changes in the domestic and regional death penalty landscape. Our strategy in any given jurisdiction is developed in collaboration with – and informed by – our partners and fellows. Direct casework on strategic cases is core to our work in all regions, and includes legal, political and advocacy strategies as appropriate. We look in particular to find and develop cases and narratives which have the potential to change the landscape and benefit as many individuals or classes of individuals as possible. We also undertake and assist with longer term thematic projects and engage with regional and international mechanisms and organs where it is strategic to do so.

This is a full-time position on a one-year fixed term contract, to cover parental leave, based on a minimum of 37.5 hours per week. Due to the global and sometimes urgent nature of Reprieve’s work, flexibility on working hours will sometimes be required. 

Salary: £52,000 - £60,000
Contract: Permanent, full-time
Closing date: Review on a rolling basis
Location: Hybrid, based in either London or Manchester office
Benefits: 5% Employer pension contribution, Private medical insurance, Healthcare cash plan, income protection

We are thrilled to be working with a youth homeless charity as they search for a passionate Senior Philanthropy Manager to join their incredible team. They are the UK's leading youth homelessness charity, campaigning to end homelessness of youth by 2037.

The Senior Philanthropy Manager role leads the Philanthropy function here, driving the team forward as they embark on the cultivation of a strong new prospect pipeline. As part of the role, you will be responsible for a team bringing in income of over £1.3m per year, with a view to double income over the next 3 years.

Working closely with the Head of Relationship Fundraising, you will lead the development of team plans, ensuring that they are diversifying their high value donor portfolio, and delivers sustainable unrestricted and restricted income.

This is a great opportunity to lead a high performing team, and spearhead an exciting Philanthropy Programme with buy-in and investment from stakeholders across the organisation.

To be successful in the role of Senior Philanthropy Manager, you will need:

• Proven experience of working with high value donors as a leading professional in the area of philanthropy.
• Demonstrable experience of securing major donor gifts at £100k, with excellent writing skills to support the delivery of proposals.
• Proven experience of developing effective donor relationships and provision of excellent stewardship, with knowledge of the changing philanthropic landscape.

If you would like to have an informal discussion, please call and ask to speak to Jake. CV's are being reviewed on a rolling basis. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 
 

In this role, you’ll be responsible for identifying funding opportunities, crafting compelling grant applications, and securing the resources we need to expand our impact. You’ll work closely with teams across the organisation to shape fundable projects and ensure our proposals reflect both our strategic priorities and the needs of the communities we serve.

At Age UK Oxfordshire, grants from charitable trusts and foundations are a vital source of income—enabling us to deliver life-changing services for older people and unpaid carers across the county. As we implement an ambitious new strategy to double our voluntary income by 2030, we’re investing in the growth of our trust fundraising to help bring that vision to life.

We’re looking for a skilled and proactive Trusts and Foundations Manager to lead this work. In this role, you’ll be responsible for identifying funding opportunities, crafting compelling grant applications, and securing the resources we need to expand our impact. You’ll work closely with teams across the organisation to shape fundable projects and ensure our proposals reflect both our strategic priorities and the needs of the communities we serve.

This is a fantastic opportunity to play a central role in our future—helping to unlock vital funding, strengthen our grant-making relationships, and support older people and unpaid carers across Oxfordshire for years to come.

Ivy Rock Partners is proud to be supporting a values-driven organisation in the search for a Finance Business Partner to join their central finance function. This is an excellent opportunity for a commercially minded finance professional who is passionate about influencing strategic decisions and working collaboratively with senior stakeholders.

This is a pivotal dual-focused role with responsibility for:

- Business Partnering: Supporting central (head office) service teams in managing their budgets, identifying financial risks, and translating complex financial information for non-finance stakeholders.

- FP&A: Working closely with the Senior FP&A Manager on organisation-wide budgeting, forecasting and long-term financial planning, including involvement in a 30-year business plan.

- You'll lead the monthly reporting process for central services, improve financial systems and templates, and have the chance to deputise for senior leadership when required.

Key Responsibilities:
- Lead on the month-end process and regular review of management accounts with corporate service teams.

- Deliver annual budgets and quarterly forecasts for Central Services.

- Support long-term financial planning and scenario modelling across the wider organisation.

- Partner with non-finance colleagues to build financial capability and understanding.

- Drive process improvements in financial planning, systems, and reporting.

- Evaluate new initiatives for financial viability and strategic alignment.

We're looking for someone with:

- A full accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent).

- Strong experience in financial planning, budgeting and reporting in a large or complex organisation.

- Excellent communication skills and confidence engaging with senior stakeholders.

- Proven ability to drive change, improve systems, and build financial understanding across teams.

- Advanced Excel skills and ideally experience with planning software (e.g., Bricks).

Why Join?
This is a unique opportunity to work for an organisation that truly makes a difference, where finance is seen as a key strategic partner. You’ll join a collaborative and supportive team, gain exposure to senior leadership, and have genuine impact on long-term business planning.

Growing Younger is our 10 year plan for achieving two bold outcomes and we now need someone to lead this plan.

At the heart of our vision of a transformation in our engagement with children and young people are two commitments:

• that every child and young person in Cornwall will be in reach of a worshipping community in which to explore the possibility of God and be at home; and
• to increase the number of young disciples of Jesus by a factor of ten from a baseline of around 400 to 4,000.

You will be passionate about seeing children, young people, and families flourish in faith. Working  closely with clergy, deaneries and the diocesan staff team you will  have significant experience in church ministry,  working with children and young people, and achieving results against plans.

We are very happy to invest in the right person and can offer a range of training and support.

At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. You can find more information about this on our website. 

The closing date for applications is midnight on 27 July 2025 with interviews being held 5 August 2025 in Truro.

Please note that whilst some home working is permitted this role cannot be done remotely and we do not pay staff to commute from outside Cornwall.

We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.

SAFEGUARDING – EVERYONE MATTERS – EVERYONE’S RESPONSIBILITY

The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year.  Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events.  The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. 

The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).

What you will do:

The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.

You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:

· The Five Arrows Hotel

· The Bow Pub

· Wine at Waddesdon (both wine sales and wine related events)

· Waddesdon online shop (predominantly wine)

· Afternoon teas and special food events in Waddesdon’s Manor Restaurant

The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.

Key responsibilities include but not limited to:

• Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
• Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
• Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
• Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
• Develop the online wine business including the Waddesdon Wine Club.
• Manage marketing campaigns using the full marketing mix across online and offline channels.
• Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
• Use a CRM database and email software to effectively manage communications.
• Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. 
• Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
• Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
• Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.

You will be a great fit if:

You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.

Your areas of knowledge and expertise that matter for this role:

• Proven experience delivering successful marketing campaigns
• Experience of managing budgets, achieving targets, business reporting and forecasting
• Comprehensive knowledge of hospitality, events and the heritage sector
• Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
• Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
• Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
• Excellent copy writing and proof-reading skills
• Experience of using WordPress, GA4, Meta and CRM systems
• Demonstrate excellent attention to detail
• Excellent written and verbal communication skills, IT and office skills

Hybrid working with two days per week in Peterborough

Full-time, 35 hours per week

Are you passionate about international development and ensuring marginalised communities are able to access global health services? Do you want to be instrumental in ending one of the world’s most ancient diseases? Are you able to walk alongside our partners, across Africa and Asia, offering prayer, compassion and technical support, as they strive to transform the lives of some of the world’s most marginalised people? Is God calling you to follow in the footsteps of Jesus and serve those affected by leprosy?

Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them and excluded from basic services. 

Within our dynamic programmes team, you’ll be working alongside supportive colleagues who are passionate about ending leprosy and transforming lives. We have a culture of learning and growing together and will provide training in best practice, ensuring excellence in all we do. You will have at least three years’ work experience in an international development programming role or similar setting (ideally in the global South), with a degree in a relevant discipline. You will have monitoring, evaluation and research skills, with the capacity to work on your own initiative and will be an excellent cross-cultural communicator. We are particularly interested to hear from people with expertise in disability services, public health, research, quality assurance, or social enterprise development. However, those with experience in community development and working in fragile states would also be most welcome to apply.

You will be responsible for the development of UK-funded programmes, supporting the capacity development of overseas partners and managing income streams from large donors. In addition, you will champion our work on the global stage and engage in national and global advocacy on Neglected Tropical Diseases (including leprosy), global health and disability issues. This will require travel overseas for approximately eight weeks per year.

The Leprosy Mission Great Britain (TLMGB) is a leading international Christian development organisation with over 150 years’ experience and is part of The Leprosy Mission worldwide family. TLMGB serves the poorest of the poor in 9 countries across Africa and Asia, raising funds and developing partner capacity to provide life-changing healthcare, training and job opportunities for people who have been excluded and rejected.

TLMGB has a zero-tolerance approach to any harm to, or exploitation of, our beneficiaries, staff and communities we come into contact with. Recruitment to roles within TLMGB includes, in particular, criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. In addition, the successful candidate will be required to undertake a work health assessment questionnaire.

TLMGB is an explicitly Christian charity. Working alongside our Christian partners in often challenging and difficult circumstances, we come together regularly in prayer and also attend devotional prayer meetings. There is also an expectation to offer prayer to support our partners overseas and as such this role carries an occupational requirement to be a practising Christian. We are committed to diversity and welcome applications from appropriately qualified candidates from all sections of the community who have a right to work in the UK.

To apply and for more information on this role and the work of TLMGB, please visit our website.

Closing date: 9am on Friday 25 July 2025.

Pre-liminary interviews via Zoom: Date to be agreed.

In-person interviews at the Peterborough Office: Wednesday 6 August 2025.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment please apply early.

Registered Charity number 1050327.

KEY DETAILS

DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information. 

Refer to document attached (visible once you click 'Apply'). 

Job title: Operations Manager 

Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.

Salary: £32,400 to £36,000 depending on experience

Contract: 12 months with potential/possibility of extension

Reports to: Church Leadership Team (Ministers and Trustees)

Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)

Closing date and how to apply:

8.30am on Friday 18th July 2025.

FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED. 

Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

ABOUT THE CHURCH

We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.

Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer. 

OUR ETHOS – GUIDING VALUES AND IDEALS

We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.

With this in mind, we want to reflect God’s love and character in our values and actions.

OUR VALUES

• We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
• We build relationships on love, compassion, and mutual respect.
• We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
• We seek to reflect God’s generosity, integrity and honesty in business.
• We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
• We believe leadership is servant-hearted, and all are encouraged to take part.
• We seek to express encouragement, forgiveness, and lasting hope.

OUR WORK AND MISSION

Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.

OPERATIONS MANAGER - ROLE RESPONSIBILITIES

The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.

This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.

A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.

The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.

They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.

Leadership:

• Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
• Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
• Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
• The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.

Building Management:

• Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
• Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
• Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
• Provide the Trustees with regular building management reports.

Compliance and Legal Administration:

Provide effective management, administration, organisation, and compliance with UK laws, for:

• The maintenance of a safe and healthy working environment.
• Safeguarding, equality and inclusion.
• HR matters including safe recruitment, induction, training and employee development.
• GDPR
• Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
• Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
• Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
• Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
• Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
• Keep administrative records. Provide reports for the Trustees.

Administrative Services and Support:

• Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
• Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
• Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
• Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.

Financial Oversight:

• Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
• Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
• Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.

Provide financial oversight, management, and support for:

• Venue ministry finances, pricing and strategy
• Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
• Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
• Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.

PERSON SPECIFICATION

Essential Personal Skills and Characteristics:

• A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
• Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
• Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
• Attention to detail
• Time-management
• Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
• Excellent communication skills and interpersonal skills with a wide range of people.
• Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
• People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
• Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
• Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.

PREFERRED WORK EXPERIENCE

Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.

Preferred leadership experience – preferably in a church or other Christian organisation:

• The ability to contribute to the management decision making process.
• Understanding of the church and charitable sector.
• Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
• Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.

Other preferred areas of experience, skill and understanding:

• Operations and building management.
• Administrative and operational support,
• Human Resources, including employment laws, practices, and administration.
• Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
• General church administration, organisation and communications.
• UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
• Safeguarding administration and understanding of training requirements at a team leadership level.
• Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
• Venue management.
• Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
• Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
• Education: Bachelor’s degree or equivalent experience in the work environment.
• Holds a UK driving licence.

This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.

EQUALITY, DIVERSITY AND INCLUSION

Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.

We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.

As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.

Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:

A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.

They need to:

Be an active member of Westbourne Grove Church.

Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.

Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.

This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.

Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.

Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.

Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.

If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.

TERMS AND CONDITIONS AND HOW TO APPLY

The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.

Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.

In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.

Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.

Your cover letter should include:

1. Why you would like to work at WGC generally and this role specifically;

2. Why you think your skills and experience make you a good candidate for this role;

3. Describe how your Christian faith informs your life and actions

4. When you could start the job if you were to be offered it.

Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Thank you.

Education Programme Coordinator

Would you like to make a measurable difference in young people’s lives through educational support? Join a passionate team helping pupils reach their full potential.

Position: Education Programme Coordinator
Salary: £30,000 per annum (pro rata)
Location: Hybrid with daily travel to schools in Southampton (SO18/SO16) and termly travel to London
Hours: Part-time (up to 3 days/37.5 hours per week)
Contract: Fixed term for 6 months with potential for extension

Benefits: Staff pension, Paid travel expenses, Flexible working practices, Term-time holiday after 2 years’ service, Paid Summer sabbatical after 3 years’ service

Closing Date: 16th July 2025
Interview Date: Week beginning 21st July
Start Date: September/October 2025

About the Role

As Education Programme Coordinator you will oversee the delivery of an impactful tuition programme across a group of Southampton schools. This is a fantastic opportunity to combine your educational experience with programme and people management responsibilities in a mission-driven organisation.

You’ll work directly with pupils, tutors, and school staff to ensure sessions run smoothly and have real impact, helping young people double their expected progress.

Key responsibilities include:

• Planning, organising, and facilitating weekly in-school tuition sessions (term time)
• Designing and delivering tutor and volunteer training
• Ensuring safeguarding and wellbeing procedures are followed
• Analysing programme data, reporting on outcomes, and recommending next steps
• Building and maintaining school partnerships
• Contributing to curriculum development and programme improvement
• Supporting organisational growth and managing specific projects

About You

We’re looking for someone who combines educational experience with excellent organisation, people skills, and a genuine passion for improving pupil outcomes.

You will need:

• Qualified Teacher Status and/or significant experience in classroom or youth settings
• Proven success in youth behaviour management
• A degree in any subject and a strong academic background
• Strong organisational and data analysis skills
• Confidence working independently and taking ownership of outcomes
• Excellent communication skills with young people and professionals
• A commitment to safeguarding and child protection

Desirable:

• Volunteer or project management experience
• Experience with Key Stage 3 or 4 exam preparation
• A driving licence and access to a car

About the Organisation

The organisation works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress, build confidence and resilience, and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers and facilitators.

Other roles you may have experience of could include: Education Project Manager, Programme Lead, Head of Tutoring, Learning Mentor, Secondary Teacher, School Partnerships Manager, Outreach Programme Coordinator.

Apply today to join a values-driven organisation creating real change in education.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Finance Manager

Are you an experienced finance professional looking to make a meaningful impact in education across sub-Saharan Africa?

Position: Finance Manager
Location: Remote (UK-based), with occasional travel as required
Hours: Full-time (35 hours per week), with flexibility for 70%–80% part-time arrangements
Contract: Two years, with possible renewal subject to funding
Salary: £40 - £55k per annum, depending on experience
Closing Date: Wednesday 30th July 2025 at 5pm GMT

About the Role
We’re looking for a motivated and detail-driven Finance Manager to join ESSA’s international team and lead our UK financial operations. This vital role will support both UK and global finance functions, ensuring high-quality financial reporting, audit preparation, budgeting and compliance.

Key responsibilities include:

· Preparing monthly management accounts and variance analysis

· Leading year-end and audit processes for ESSA’s UK operations

· Ensuring compliance with charity accounting standards and SORP

· Managing financial reporting for donor-funded projects, including the African Centre for School Leadership (ACSL)

· Supporting budget development, forecasting and reforecasting

· Strengthening finance systems and controls, and developing financial capacity across the team

About You
We’re looking for a qualified accountant (ACCA, ACA, CIMA or equivalent) with:

· At least 5 years’ experience in a finance role in a UK-registered charity

· Strong knowledge of UK charity accounting regulations and SORP

· Experience managing audits and supporting cross-border operations

· Advanced Excel and financial systems skills (AccountsIQ or QuickBooks an advantage)

· Excellent attention to detail and the ability to communicate financial information clearly

· The confidence to work independently in a remote, international team

Experience working in Africa or the international development or education sectors would be an advantage.

About the Organisation
Education Sub Saharan Africa (ESSA) improves education outcomes across sub-Saharan Africa by using data and evidence to drive change. We work in partnership with researchers, educators, policymakers and employers to co-design solutions that strengthen education systems. Our values – evidence-driven, solutions-focused, building trust, and always learning – shape everything we do.

Other roles you may have experience of could include: Charity Finance Manager, International Finance Lead, Head of Finance, Programme Finance Manager, Accountant – INGO, Financial Controller, Grants & Compliance Manager, Remote Finance Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Head Office (Camden)

Salary: £40,326 - £42,978 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: Permanent

Closing Date: 25th July 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a People & Culture Business Partner at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About Us
Solace Women’s Aid is dedicated to ending the harm caused by gender-based violence. We work with women and children, offering services that are tailored to the unique needs of survivors. Our approach is holistic and empowering, partnering with survivors to help them achieve independent, abuse-free lives.

About the Role

Partnering with Managers and Heads of Department in specific areas of Solace, the HR Business Partner will build strong and credible relationships and thorough understanding of their partnered area(s). Providing People and Culture advice and guidance, identifying risks and opportunities in people activities. The People and Culture Business Partner will manage and support informal and formal employee relations cases to successful resolution and work closely with the wider People and Culture teams  to improve people practices.

About You
We are now looking for a People & Culture Business Partner to join us on a full-time, permanent basis. We're also looking to recruit the calibre of Business Partner that could progress quickly to a Sernior Business Partner at the salary of £46,156.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

An exciting Part-Time opportunity at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Perinatal Services Muslim Project Worker
Contract: 3 Year Fixed Term Contract
Hours: Part-Time, 15 hours per week – Term Time Only
Salary: £25,549.00 per annum FTE, £8,545.24 per annum actual
Salary scale point: 12
Based at: Cambridge Office – covering Cambridgeshire and Peterborough

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

About the Role and the Project

CPSL Mind’s Perinatal service delivers one to one and group support to pregnant women and new mums and dads who are at risk of, or are experiencing, a mental health challenge in Cambridgeshire and Peterborough.

We have recently secured new funding to increase our support across Cambridgeshire and therefore this role will predominately be based in the Cambridgeshire area.

The new funding will include launching our successful Muslim Mum support into the Cambridge area. The successful candidate therefore will need to be from the Muslim community and have knowledge of the Muslim community in Cambridge. As we have team and support spread across the Cambridgeshire and Peterborough there may be occasions for the successful candidate to travel across both areas.

The main purpose of this role is to deliver the support we offer to new parents in our area by providing a collection of tools and techniques to promote positive mental wellbeing through our groups and one to one sessions.

The successful candidates will have demonstrable awareness and understanding of how perinatal mental health problems affect women and men and their families and a positive approach to mental health, wellbeing and tackling stigma.

Closing date: 17th July 2025
Interviews will be held on: 22nd and 23rd July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community.

We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.

No agencies please.

Operations Manager/Projects Manager

Ffald y Brenin is a well-established and respected Christian ministry centred on the Retreat Centre and House of Prayer in West Wales. Thousands of residential and day visitors come every year to experience God’s presence, to rest and to be strengthened in their Christian lives. Thousands of others engage in Ffald y Brenin’s ministry of Local Houses of Prayer (LHOP) globally, as well as using online and printed resources, or attending Prayer Days and conferences.

Ffald y Brenin is celebrating forty years of ministry this year with an increasing sense of excitement about what the Lord has in store for the next forty! We want to build on our foundations, rooted in contemplative prayer and worship, with Ffald y Brenin as the trysting place between individuals and God, expanding our reach across the generations. There are developing plans to extend our reach, which could include an enlarged footprint in space and activity. The vision is unfolding under the banner of #Next40, and we will be fundraising, inviting friends and supporters to invest in Ffald y Brenin’s future.

We have a gap in our team that we need to fill. Whoever comes needs to sense a calling to join our close-knit community, with an eagerness to serve and a willingness to contribute to the daily rhythm of prayer.

The Operations Manager/Projects Manager supports the Director and Ministry Leads in enabling Ffald y Brenin to play its part in cultivating the presence of God, serving the Body of Christ and the nation of Wales and blessing the nations globally. They do so by ensuring effective resource management and operations and through high quality project management. Also, at this important point in the history of Ffald y Brenin, they will play a key role in supporting the visionary development of our ministry as we engage with all that #Next40 offers, including new development projects.

Accountable for

● Implementing and maintaining policies and ensuring legal compliance

● Managing land and buildings (decor, maintenance, equipment, etc)

● Stewarding the charity’s resources with integrity and clarity, applying Charity Commission guidance

● Collaborating closely with Trustees and the Finance Officer to oversee operational and project budgets—translating financial data into purposeful decisions aligned with timelines, funding conditions, and the organisation’s wider mission

● Providing line management to the Finance Officer, supporting shared accountability in financial stewardship

● Provide line management and day-to-day support to the Head Gardener and Groundsman, ensuring estate operations align with safety, care, and the wider goals of the organisation

● Setting and managing budgets

● Maintaining relationships with contractors and other external stakeholders

● Implementing projects and events (conferences, etc)

Person Specification

● It is a Genuine Occupational Requirement (GOR) that the person is a Christian and a committed follower of Christ, with a disciplined spiritual life

● Fully committed to the purpose and values of Ffald y Brenin

● Clear leadership abilities and able to work effectively with a wide range of people

● Able to challenge and encourage whilst maintaining relationship

● A minimum of five years management experience in a business/office environment

● Experience of planning and managing budgets

● Strategic thinker, capable of developing plans for different areas of the ministry

● Good written/verbal communication skills and highly computer literate

● Self-starter able to work on their own initiative and deal with challenges effectively

● Punctual, reliable, discreet and able to maintain confidentiality

● Committed to professional and personal development

● Passes a satisfactory DBS check

● Experience of project, estate or event management

Salary: c. £30,000

Closing Date for Applications: 12:00 on 31 July 2025

How to Apply: By email/letter and accompanying CV