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Closing in 4 days
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Page 13 of 19
Derby, Derbyshire (Hybrid)
£34,000 per year, plus additional on-call manager payments
Full-time
Permanent
Job description

The Services Lead will lead on the operational delivery of a portfolio of mental health and wellbeing services, and to oversee the recruitment, line management and support of service staff and volunteers. They will ensure that services are delivered efficiently and to a high standard, co-produced with service users and people with lived experience.

The Services Lead will oversee the day-to-day delivery of Derbyshire Mind's mental health and wellbeing services, ensuring efficient systems and processes are in place to meet KPIs and service objectives. They will manage staff and volunteers, allocate caseloads, oversee triage and audits, and monitor waiting lists. Responsibilities include managing service risks, maintaining databases, monitoring data accuracy, managing budgets, and ensuring compliance with health and safety policies.

The role involves engaging service users through co-production strategies, fostering relationships with stakeholders, and promoting services to diverse communities. Additionally, the Services Lead will address safeguarding concerns, prepare service reports for funders and commissioners, attend meetings, and contribute to the development of service resources and marketing materials. Please see the Job Description and Person Specification for more detail.

Interviews will be held face to face at our head office in Mackworth, Derby on Tuesday 20th May 2025.

Application resources
Posted by
Derbyshire Mind View profile Organisation type Registered Charity Company size 21 - 50

For everyone in Derbyshire to have good mental wellbeing and to live their best life.

Posted on: Wednesday, 16 April 2025
Closing date: 11 May 2025 at 11:58
Job ref: B0397-25-0000
Tags: Administration, Advice / Information, Project Management, Business Development, Volunteering Management, Operations, Compliance / Quality, Data Analysis, Health and Safety, Mental Health, Programme Management, Recruitment, Risk Management, Safeguarding, Strategy, Wellbeing, Events / Activities, Governance / Management

The client requests no contact from agencies or media sales.