Head of technology and workplace services jobs in Westminster, greater london

Salary: £41,855 per annum

Hours: Full time or flexible hours considered

Location: Hybrid working - London based twice a week and the rest home working

Sadler’s Wells is a world-leading creative organisation, dedicated to presenting, producing and touring dance made today in all its forms. Sadler’s Wells commissions, presents and produces more dance than any other theatre in the world – from tango to hip hop, ballet to flamenco, Bollywood to cutting-edge contemporary dance. With an innovative, year-round programme of performances and learning activities, this is the place where artists come together to create dance, and where we welcome everyone to experience dance and be inspired.

The Role

The Major Gifts Manager will work closely with the Head of Individual Giving & Major Gifts to provide support on all gifts at £12,000 and above. The role combines face-to-face fundraising of the annual Major Donor levels of Artistic Director’s Circle and Avant Guardians, implementing the strategy to recruit further support at these levels as well as supporting recruitment at the Major Project Support level which begins at £50,000. There is regular and proactive collaboration with development department colleagues and the wider Sadler’s Wells team to deliver a dynamic programme of donor cultivation and stewardship.
 

What are my responsibilities?

Fundraising

• Manage the annual Major Gifts programme (Avant-Guardians and Artistic Director’s Circle), overseeing stewardship, retention and recruitment as well as the implementation of the five-year fundraising strategy of this income area.

• Develop and maintain excellent relationships with own portfolio of major donors as the ‘Primary Worker’

• Work with the Head of Individual Giving & Major Gifts to deliver special fundraising events for cultivating and stewarding Major Project Supporters and annual Major Gifts Supporters.

• Work with the Head of Individual Giving & Major Gifts to identify and cultivate Major Project Supporter prospects from current Sadler’s Wells donors.

• Support on administration of Major Project Support, including writing reports, gift agreements and stewardship touchpoints with donors.

• Along with other team members, support administration of Sadler’s Wells America, our 501 (c)(3) US entity.

• Build strong relationships with other departments and project teams to foster a deep understanding of, fluency with, and confidence in talking about the work and vision of Sadler’s Wells and related disciplines.
• Recognise and exploit key crossovers exist between all income areas (e.g. Individual Giving/Corporate Giving/Sponsorship/Trusts and Foundations) and liaise with colleagues as appropriate to ensure best results.

• Attend regular Development evening events as necessary.

• Network and gain knowledge across the fundraising spectrum.

Management and Administration
 

• Line Management and development of the Major Gifts Officer including carrying out annual reviews and objective setting.

• Ensure the team maintain accurate financial records and cultivation and stewardship plans.

• Ensure compliance with GDPR and other relevant legislation and regulations.

• Keep abreast of developments in fundraising best practice, new funding programmes and legislation and contribute to any changes in procedures and practices as appropriate.

• Represent Sadler’s Wells at external meetings and events.

Who should apply?

The successful applicant will demonstrate the following skills, experience, and personal qualities.

Experience and knowledge
 

• A proven track record in achieving fundraising targets from major donors at the £25,000 and above level

• A personal track record in initiating and securing new gifts and retaining support from individuals

• Experience of creating and developing strong relationships with supporters and stakeholders at all levels

• The ability to work both as part of a team, and autonomously

• Experience of managing expenditure and income budgets and in communicating and presenting financial information

• Thorough knowledge of fundraising database systems

• Experience of Line Management and supporting others within their role/s, with positive performance management

Skills and abilities
 

• Ability to think strategically and creatively and contribute effectively to department strategy

• Ability to work effectively under pressure and to meet challenging targets, multi-tasking and delegating where needed

• Excellent written and oral communications skills with keen attention to detail

• Excellent IT skills; including spreadsheets and presentation packages

• Proactive, entrepreneurial and creative in identifying new income sources

• Diplomatic, with a professional approach to good customer care

• Ambitious, collaborative and enthusiastic

• Available to work in the evenings on a regular basis

• Demonstrable interest in the performing arts

• Must currently hold the right to work in the United Kingdom

Additional, but not essential
 

• Experience of working within an arts organisation / charity

Why Work for Us?

You will be a key part of our mission to make and share dance that inspires us all and delivering our vision to create, through dance, a depth of connection beyond borders, cultures and languages, so we see ourselves in each other.

• You will get 25 days annual leave per annum (pro rata), with an additional 3 days after five years’ service

• You will be enrolled into the Sadler’s Wells Trust Ltd. pension scheme

• You will have access to our Employee Assistance Programme (EAP) to support your wellbeing

• Engage in learning and project opportunities to develop personally and professionally, and support your career journey

• You can access an interest-free Season Ticket Loan and a Cycle to Work salary sacrifice scheme

• You will be eligible for a death in service insurance policy covering twice your annual salary

• You will be encouraged to attend performances at both theatres with a discretionary allocation of tickets to employees (subject to availability), and a staff discount at the Garden Court Café

• We welcome everyone through our doors and encourage and enable people to be the best versions of themselves and to feel confident and capable in their roles

• We celebrate diversity in the dance we share and showcase, and in our workplace. We are working hard to be more inclusive and increasing access both on stage and off and have several anti-racism commitments to make lasting changes in the way we work

Application

To apply, please send Anna Ludeman your CV and a letter (max. 2 pages) letting us know why you would like this role and what you can bring to us here at Sadlers Wells.

Accessibility is incredibly important to us here at Valued Recruitment and at Sadlers Wells. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small.

We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Closing date: 26th January 2026

OVERALL PURPOSE OF THE POST

This strategic and outward-facing role will be instrumental in expanding the School’s network of supporters and maximising philanthropic income as we celebrate our Centenary in 2026. The postholder will take a leading role in identifying, cultivating, and securing new major donor relationships - building a strong and sustainable pipeline of prospects capable of making transformational gifts to support the School’s vision and long-term priorities as it seeks to uphold its global standing as a centre of performance excellence in classical dance from London base.

This position offers an exceptional opportunity for an experienced development professional to play a pivotal part in shaping the School’s next chapter. Working closely with senior leadership, the postholder will design and deliver innovative engagement strategies to attract new supporters, deepen relationships with key prospects, and communicate the School’s impact and ambitions with clarity and passion. The role requires a proactive and strategic relationship-builder with the confidence to engage high-level individuals and the insight to convert interest into enduring philanthropic partnerships in support of the future of the performing arts at the highest level.

CONTRACT TERMS

Hours: 35 hours per week, Monday - Friday

Salary: £45,000 per annum

Location: Upper School, Covent Garden

Start Date: March/April 2026

Annual Leave: 30 days per annum

MAIN DUTIES

Donor Cultivation and Relationship Management

• Build and nurture strong, long-term relationships with new and existing supporters through personalised engagement strategies informed by the Head of Development
• Represent the School at meetings, events, presentations and functions to cultivate connections with prospective donors
• Collaborate with senior leadership and the Donor Relations Team to ensure high-level donors are onboarded seamlessly and receive tailored stewardship and recognition.

Strategic Fundraising Planning

• Develop and implement strategies to attract new major donors, aligning with the School’s fundraising priorities for UK in-year activity, as well as USA and Asia development
• Work with senior leadership to set fundraising targets, track progress, and report on performance across each giving level prioritising annual donations of £50k+ per annum.

Proposal Preparation

• Collaborate with content, communications and marketing team colleagues to create compelling materials that articulate the School’s mission and strategic priorities
• Contribute to the planning and delivery of fundraising campaigns, events, and initiatives to engage, cultivate and convert prospective supporters.

Prospect Research and Identification

• Maintain and update the active prospects pipeline, ensuring all opportunities are tracked and appropriately prioritized with touchpoints and assigned relationship leads
• Contribute to the invitations tracker to ensure all prospects are engaged with in a systemised and relevant way according to location, interest, propensity to give.

Monitoring, Reporting, and Analysis

• Maintain accurate records of donor engagement and interactions in the CRM system improving and refining systems and processes as part of a growing department
• Monitor progress against fundraising targets, providing regular reports and insights to senior leadership on pipeline value from identification to stewardship stages
• Analyse donor trends, sector insights and curate feedback to refine engagement strategies.

Team Collaboration and Leadership

• Work closely with colleagues across Development and the Senior Leadership Team as well as Artistic and Academic staff to refine the propositions and align fundraising priorities
• Host year-round events with the Development Team to enable all prospect engagement
• Mentor and support junior staff involved in development activities where appropriate.

PERSON SPECIFICATION

Essential Criteria:

• Proven experience in donor cultivation and relationship management - Demonstrated success in building and sustaining 5 and 6 figure annual relationships with major donors and key stakeholders.
• Strong organisational and project management skills - Capacity to manage multiple donor relationships, events/projects, and fundraising initiatives simultaneously, while maintaining attention to detail in a dynamic office environment.
• Strong strategic fundraising expertise - Ability to design, implement, and evaluate fundraising strategies that align with institutional priorities and deliver measurable outcomes.
• Excellent communication and interpersonal skills - Skilled at engaging and influencing diverse audiences through persuasive written and verbal communication, including at senior levels.
• Proficiency in proposal and campaign development - Experience preparing compelling fundraising proposals, campaign materials, and event strategies that inspire donor support.
• Analytical and reporting skills - Ability to monitor, interpret, and report on fundraising performance, donor trends, and engagement metrics using CRM and data analysis tools.
• Collaborative teamwork - Proven ability to work effectively across departments and with senior leadership, collaborating with colleagues to achieve shared goals.
• Ethical commitment and alignment with institutional values - Demonstrated integrity, discretion, and commitment to advancing the mission and values of the School through responsible fundraising practices.

Desirable Criteria:

• A knowledge and appreciation of ballet, the arts, performance, elite sport
• Understanding of 501c3 and Endowment Fund structures
• Previous experience of using Salesforce.

SAFEGUARDING DUTIES & RESPONSIBILITIES:

The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:

• To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
• To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
• To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
• To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.

This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.

We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.

Business Development Officer 

Salary: £28,346 – £31,656 (depending on experience) (see below for more details on remuneration)

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point).

Your purpose

To support school recruitment by analysing school and trust data, identifying areas of opportunity, and holding early conversations to understand context and check alignment with our membership criteria. You will qualify leads, progress straightforward opportunities, and help ensure schools receive clear information and timely follow-up. Your insight will support targeted campaigns, pipeline planning, and a smooth route into membership.

Who you are

We’re looking for someone who combines thoughtful desk-based research with strong interpersonal skills, and who enjoys turning insight into focused, well-judged outreach. You’ll be confident speaking to schools and trusts, able to understand their context quickly, and comfortable moving from analysis to action.

Your responsibilities

Speaking to schools and trusts 

• Hold early conversations with schools and trusts, using insight as a starting point but leading with curiosity, listening carefully to their situation and getting quickly to the heart of whether there is a good fit.

• Act as a thoughtful first point of contact, helping schools understand Voice 21 and decide whether joining is right for them, rather than pushing them through a process.

• Progress opportunities through the early stages of the pipeline, moving confidently from research to conversation to action.

• Keep pipeline information up to date, recording what matters (context, motivations, concerns, next steps) so schools experience a joined-up and professional journey.

• Nurture early interest by sharing useful information, answering questions clearly, and booking follow-ups at the right moment.

Supporting Business Development through research and segmentation

• Turn data and insight into practical targeting decisions, building named lists of schools and trusts connected through MATs, clusters, Teaching School Hubs or local networks, so outreach is intentional rather than broad.

• Use research to shape how we approach schools, tailoring messaging and timing so conversations feel relevant to their context and priorities.

• Carry out focused desk-based research using school and trust data (GIAS, DfE, FSM/IMD, MAT structures, regional insight) to help us decide where to focus our time and energy.

• Share insight with colleagues, including patterns emerging from both the data and conversations with schools.

• Support events and outreach activity by helping identify who to invite, shaping follow-up, and ensuring learning feeds back into future targeting.

• Take on practical research and follow-up work that enables senior colleagues to focus on larger MATs, strategic partnerships and more complex opportunities.

Your progression 

 
Within 1 month, you’ll have:

• Understood our segmentation logic and data sources, and started to have ideas of how to support this work.

• Begun supporting early outreach with named schools and trusts.

• Held your first qualification calls (supervised and supported).

• Met colleagues across Growth, Programmes, and Events.

Within 3 months, you’ll have:

• Created lists of priority schools and groups based on need and opportunity.

• Shared insights that support targeted campaigns.

• Managed a steady set of early-stage conversations.

• Contributed to event planning and follow-up.

 Within 6 months, you’ll have:

• Helped progress a number of schools through to joining.

• Provided useful insight that shapes where we focus.

• Supported regional or trust-level activity.

• Helped build a warm list of schools not yet ready to join.

From 6 months onwards, we expect you to be:

• Confident working with education data and context.

• Managing the early pipeline smoothly and accurately.

• Sharing patterns and opportunities with colleagues.

• Helping ensure that schools have a clear, positive experience of Voice 21 from first contact.

This job is for you if...

• You are comfortable working with data and spreadsheets.

• You enjoy speaking with external stakeholders, can ask great questions, and understand the impact of their answers.

• You are comfortable learning new systems and working with digital tools like CRMs.

• You can organise information clearly and keep things moving.

• You like spotting patterns and making helpful recommendations.

• You are curious, friendly and motivated by helping schools take part.

• You enjoy both independent work and being part of a small, collaborative team.

Who you’ll work with: 

• As part of our Operations Directorate, you’ll work in the Growth team with our Head of Growth, Marketing Lead, and Senior Business Development Lead.

• You’ll work closely with our Events, Comms, and Programmes teams as well as the wider Ops Directorate.

Where you’ll work: Remote, with potential regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. 

Terms: Full Time 

Application details 

To apply: 

Please apply with your CV and a short cover letter with the subject line:
“Business Development Officer application.”

Your cover letter should briefly:

1. What do you think are the main challenges of nurturing the sales / business development pipeline within the education sector? (max. 400 words).
    

2. What are the opportunities you foresee for Voice 21 in 2026? What are potential challenges? (max 400 words).

We welcome applications from candidates based anywhere in the UK.

Closing date: Midnight, 11th January 2026.

Interview date: TBC but beginning as soon as suitable candidates are found. 

Start date: ASAP.

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact John Stabler-Wright.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.