Head office volunteer receptionists volunteer roles
Are you friendly, enthusiastic, and ready to make a difference?
We're on the lookout for volunteers to join our Reception Team!
As a reception/admin volunteer, you'll be the welcoming face of Tŷ Hafan, tackling a variety of exciting admin tasks and projects. This is a fantastic opportunity to gain valuable office experience or to share your existing skills, all whilst supporting an important cause.
Considerations:
Location: Ty Hafan Children's Hospice, Hayes Road, Sully, CF64 5XX
Hours: Monday AM/PM, Thursday AM/Pm, Friday AM/PM
Age requirement: 18+
Background checks: we will ask you to provide us with 2 references and a basic DBS check is required for this role.
This role is perfect for someone who is friendly, approachable, enthusiastic and works well as part of a team.
Confidence speaking on the phone and using the pc/laptop are required for this role.
Activities include:
• Support the Facilities Team with essential admin tasks
• Organise and update files – both paper and digital
• Data entry to keep our records accurate
• Assist with audits and inventories at Head Office and the Hospice
• Help with project research and computer filing
• Welcome visitors by covering reception and greeting staff and visitors
• Answer calls and manage the entry barrier
Every day brings new challenges and opportunities!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


About Bliss
With an impact in all corners of the UK, Bliss is the leading national neonatal charity, championing and developing the services for the 90,000 sick and premature babies born each year, supporting both them and their families. At Bliss, we are committed to improving care, giving voice to babies, and supporting parents to be partners in care.
This is a really exciting time to join our board. We’ve just launched our new four-year strategy, which puts equity at the heart of everything we do. With NHS reforms underway, a new 10-Year Plan on the horizon, and growing attention on maternity and neonatal care, there’s a real opportunity to raise Bliss’s profile and make a lasting difference for premature and sick babies across the UK.
Chair opportunity
Our new Chair will be an experienced Trustee or Board member with proven ability to manage meetings effectively and foster productive, inclusive discussions. They will bring energy and drive, ensuring robust governance and alignment between strategy and operations. They will enjoy leading inclusive and thoughtful discussions, and share our passion for giving every baby the best possible start in life.
You can find more information about Bliss and the Chair role in our recruitment pack.
Don’t think you quite meet all of the specifications? Please don’t count yourself out – we’d still love to hear from you and learn more about you and your interest in joining Bliss!
Ready to apply?
Eastside People is supporting Bliss in the recruitment of these roles. Please by submitting your CV and a cover letter both in Word doc format.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:
- Why is Bliss’ work important to you and how can you contribute to the charity as our Chair?
- How do you ensure board meetings are focused, inclusive, and lead to clear decisions?
- How would you go about ensuring that our many stakeholders are heard and represented at Board level?
We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
Bliss’ Chair, CEO and Trustees will be hosting a 30-minute drop-in session on Mon 8th December at 12pm via Teams. This is an opportunity to learn more about Bliss and what’s involved in joining our Board. You can register to attend here.
The closing date for applications is Mon 5th Jan.
Longlisting interviews with Eastside People will take place mid-January, with shortlisted candidates invited to panel interviews with Bliss during the week commencing 2 February.
Shortlisted candidates will then be invited to take part in open sessions with staff and Board members, with final interviews scheduled for the week commencing 23 February.
Bliss is an equal opportunities organisation. We actively welcome applications from individuals of all backgrounds, cultures, beliefs, and lived experiences. We strive to reflect the diversity of the communities we serve and are committed to equity and inclusion at every level of our governance.
We look forward to hearing from you!