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The Nehemiah Project, Multiple Locations (On-site)
£27,000 with contributory pension
Posted 2 weeks ago
Age UK East London, Multiple Locations (On-site)
£29,340 - £32,430 per year
Seeking an experienced enthusiastic individual to join Age UK East London as a Handyperson within our Hospital and Home Services department
Posted 1 day ago
Safer London, London (Hybrid)
£27,445 FTE (£13,722.50 pro rata)
We're looking for someone who enjoys helping people get the best out of online systems, designing and delivering training and resources.
Posted 1 day ago Apply Now
Glass Door Homeless Charity, Multiple Locations (On-site)
£19.90 per hour
Posted 2 days ago
National Ugly Mugs (charity), Glasgow (Hybrid)
£28,000 per year (£35,000 FTE)
Posted 1 week ago Apply Now
RABI, Oxford, England (Hybrid)
£35,000 to £38,000 per annum (depending on experience) plus £2,500 car allowance
Posted 1 day ago
The National Youth Orchestra, Holborn (Hybrid)
£33,000 - £38,000 per year dependent on experience
Manage pastoral support across our programmes, ensuring young people feel safe, supported and empowered while participating at NYO.
Posted 4 days ago
Different Strokes, Milton Keynes (On-site)
£24,500 per year pro-rata
Different Strokes, a charity supporting younger stroke survivors, seeks an administrator to work with our community of support groups.
Posted 3 days ago Apply Now
Closing in 4 days
Care Network Cambridgeshire, Multiple Locations (Hybrid)
32778
Posted 1 week ago Apply Now
Kids, Bracknell, Berkshire (On-site)
£23,613 per year
We’re looking for a Senior Practitioner who is passionate about empowering disabled children, young people, and their families.
Posted today
Page 3 of 5
London, Greater London (On-site)
Croydon, Greater London
Streatham, Greater London
£27,000 with contributory pension
Full-time
Permanent
Job description

Referrals Practitioner

Contract Type: Full-time, permanent, 35 hours per week

Reports To: Referrals Coordinator

Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required

Salary: £27,000 with contributory pension

Help Men Begin Their Path to Recovery

We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.

This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.

About the Role

The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:

  • Respond to referrals and enquiries with professionalism and compassion
  • Carry out assessments in line with Nehemiah’s admissions procedures
  • Build relationships with referral agencies, prisons, and community partners
  • Provide feedback to applicants and agencies on referral outcomes
  • Arrange and support resident arrivals, including prison gate pickups where required
  • Help ensure our houses remain safe, positive recovery environments
  • Maintain accurate records and contribute to reports and monitoring

This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.

What We Are Looking For

We are seeking someone who is:

  • Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
  • Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
  • Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
  • Able to demonstrate resilience and empathy in challenging situations
  • Understanding of addiction recovery and safeguarding principles
  • NVQ3 in Health & Social Care or equivalent experience (including lived experience)

Our Values

At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:

Belief – We believe in everyone’s potential for positive change

Respect – We value each other’s choices and differences

Kindness – We show empathy through our actions

Honesty – We build trust through integrity

Empowerment – We help each other find our own purpose

What You Can Expect from Us

  • A 35-hour working week (Monday to Friday)
  • 25 days annual leave, plus Bank Holidays
  • Contributory pension scheme (Nehemiah contributes 3% of salary)
  • Staff Health Plan including insurance and wellbeing package
  • Ongoing training, reflective practice, and professional development opportunities
  • A culture that is supportive, honest, and committed to lasting change

Why Nehemiah?

  • Make a direct impact at the crucial entry point of someone’s recovery journey
  • Work in a charity that values lived experience and diverse perspectives
  • Be part of a passionate and talented team committed to helping men build new futures
  • Experience a workplace culture that values innovation, inclusivity, and best practice

Application Process

  • Initial 30-minute video call with a member of our recruiting team
  • In-person interview (45 mins–1 hr) with relevant managers
  • Candidate presentation on a set topic (you’ll receive this in advance)

AI in Applications

We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.

To Be Considered

We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.

Interviews will be held on a rolling basis.

Any offer for this post is conditional on references and passing an Enhanced DBS check.

REF-223657

Application resources
Posted by
The Nehemiah Project View profile Organisation type Registered Charity Company size 11 - 20

To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

Posted on: 29 August 2025
Closing date: 26 September 2025 at 23:30
Job ref: REF-223657
Tags: Advice / Information, Justice, Substance Misuse, Social / Support Work