Health and wellbeing manager jobs in epsom and ewell, west midlands
TreeHouse School is an Ofsted “Outstanding” SEN School for children and young adults aged 3-19 with a primary diagnosis of autism (most of whom have additional learning, social, emotional, communication, health and care needs).
Our Ambitious approach ensures that, through our curriculum and delivery, we focus on delivering quality of life outcomes for our children and young people.
We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.
We have an exciting opportunity for a passionate, qualified SEND Teacher to join us on our ambitious journey. Your day to day role will include delivering creative and person-centred lessons to up to 8 learners in a pre-formal class.
We will consider ECT's for this role and welcome both Primary and Secondary teachers to apply.
Why join us?
- Term time only role
- Free healthy breakfast available every day
- Working with Autism/learning disability industry experts across our school and our charity
- Autonomy in your role – You have the freedom to be creativity and get to see first hand our learners progress and achieve their goals and aspirations (as well as your ideas coming to life in the classroom).
- Mental health and wellbeing are at the core of everything we do; The SLT practise “compassionate leadership”.
- Continued professional development and training including a wide range of in house and external training courses.
- Annual staff recognition awards.
- Eye test vouchers, season ticket loans and a cycle to work scheme (plus a bike shed outside the school).
- Employee Assistance Programme: to help you balance your work, family, and personal life.
- Access to physiotherapy.
- On-site parking is available
Your role:
- Provide excellent delivery, teaching and course leadership to learners across TreeHouse School.
- Safeguard and promote the welfare of the children and young people we support.
- Work with pupils to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans.
- Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements.
- Work collaboratively with allied health professionals as part of a trans-disciplinary team.
Our learners are mostly pre-verbal or use assistive communication systems to make their needs understood and follow different pathways depending on their needs and strengths, these are pre, semi and formal and you can read more on our website.
(Please refer to our JD and FAQ document attached to our website for more details).
Closing date: Sunday 15th of June
Shortlisting date: W/C 16th of June
Interviews date: Tuesday 24th of June
Start date: September 2025
Assessment: You will be asked to attend a formal interview (45 minutes - 1 hour) and you will conduct a Micro Teach (20-30 minutes) with a group of pupils.
Ambitious about Autism is fully committed to equality of opportunity and diversity andwe warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion
or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Programme Officer
Reporting to: Senior Programme Manager
Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)
Contract Type: Permanent and full-time
Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits
Interested in supporting projects that make a difference to the lives of others? This is an exciting opportunity for a person to grow and develop within a challenging but fulfilling sector. The Programme Officer will work closely with both the project teams and the wider organisation to support the effective management and delivery of projects across from our London office.
Purpose
The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. They will work closely with other members of the programme delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact and will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.
Main Responsibilities
The responsibilities of the Programme Officer include the following:
1. Project Support
- Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
- Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
- Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
- Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
- Monitor and support timely client and consultant billing and invoices attached to delivery
- Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
- Ensure project management software and tools are accurate and kept up to date for allocated projects
- Provide timely responses to client queries and alert the Senior Project Manager of any potential risks
- Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
- Liaise closely with technical colleagues and Project Managers on project support needs.
2. Project Financial Management
- Monitor project budget performance, capturing variances and liaising with the Finance Team and Senior Programme Manager
- Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts.
- Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
- Prepare internal project update reporting including finances and resourcing using required management tools.
3. Organisational Support and Business Development
- Provide support in strengthening policies, procedures, and management tools for Development Pathways
- Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects
- Signpost colleagues to relevant project management tools and processes, when required
- Support project closure processes as required, capturing and sharing lessons internally
- Provide ad hoc input to evolving organisational requirements as directed by senior members
- Assist with the identification and monitoring of business opportunities in donor markets, as requested
- Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
- Collate and share project information to support the Business Development and Communications department.
Skills, Knowledge and Behaviours
The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:
Required:
- An undergraduate degree in an appropriate subject
- Around 3 years’ experience working on project support or delivery within international development, research and/or the consultancy sector
- Ability and confidence to work independently and manage their own workflows
- Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
- Excellent drafting skills
- Ability to understand and effectively analyse and utilise financial information
- Proven ability to resolve problems, anticipate barriers and create practical solutions
- High IT proficiency (Microsoft Office (Word, Excel, SharePoint, etc.)
- Demonstrated attention to detail ensuring quality standards are maintained
- Ability to travel internationally when required.
Advantageous:
- Up to 3 yeaers project management experience
- Proficiency in additional languages
- Commitment to social justice and gender equality.
Reporting Lines:
This post will report to the UK Office Senior Programme Manager.
Terms of Employment and Benefits
Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:
- Fulfilling work - working to make a difference to some of the world’s most under-served communities
- Flexible working – Development Pathways offers employees flexible work hours and hybrid working
- Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
- Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
- Group Life Insurance
- Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
- Provision of a company laptop
- Yearly working at home allowance
- Reward Scheme for involvement in winning bid work.
How to Apply
We invite interested candidates to please apply for the post by including all of the following:
- A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
- A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
- All applicants will be required to specify if they have the right to work and live in the UK.
Closing date for this post will be the close of business on the 20th June 2025.
Applications should be submitted by email.
Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown rapidly into an internationally renowned and respected consultancy business, providing high quality consultancies and project management throughout Africa, Asia, Middle East and the Pacific in social protection, inclusive programming and management information systems. We have offices in the United Kingdom, Kenya and Australia, focused on: social protection; social and economic analysis; research and evaluation; training and capacity building; and, digital technology.
We are committed to transformative social policies to promote social justice and gender equality, women’s empowerment and social inclusion. We work hard and are passionate about what we do. We find time to discuss important issues and how we, as a company, can support initiatives that we care about.
Please note our staff have a hybrid working arrangement of 4 days remote and 1 day working in the office per week although this may be subject to change
For more information about our organisation, please visit our website.
Please include a Cover Letter with your CV.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group.
As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.
Interview dates:
- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Salary: £34,298 per annum (or £29,983 per annum outside of London).
- Hours: Full-time (35 hours per week). Job share applications are also welcomed.
- Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Interviews: Interviews will be conducted on an ad hoc basis, dependent on applications. You must be available to start within 1 week of your interview.
About the role
We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.
We are looking for someone to come in and provide temporary administrative support to help us manage our event journeys within our CRM system. You must be able to work quickly and accurately and be able to prioritise and manage a busy workload. Some experience in Finance would be preferable, as the role includes financial administration.
About the Services and Partnerships directorate
This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.
Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.
Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.
About the Training and Consultancy team
NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.
We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're Morden College: An almshouse charity with a proud 330 year history and a big vision for the future. We're entering in to a exciting new phase, with a fresh strategy focused on excellent housing, high quality services, and thriving communities.
What you’ll do
As our Director of Resident Services, you’ll be a key member of the Senior Leadership Team, leading on everything from resident experience and care quality to community life and strategic direction. You’ll:
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Oversee services that help residents feel safe, supported, and truly at home.
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Lead teams, manage budgets, and make sure everything runs smoothly.
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Champion inclusion, wellbeing, and independence for older people.
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Collaborate across teams and with external partners to keep improving what we do.
What you’ll bring
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A strong background in leadership in a charity or customer services setting, perhaps in health, social care, or housing.
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A strategic mindset and a warm, people-first approach to leadership.
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Excellent communication, financial oversight, and problem-solving skills.
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A deep commitment to dignity, equity, and resident voice in everything we do.
Why join us?
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A real chance to be part of shaping a vibrant, values-led organisation.
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An ambitious, kind, and forward-thinking team.
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Great benefit and wellbeing initiatives flexible working, and the opportunity to genuinely improve lives.
Please send a covering letter (no more than two pages) setting out why you are the right person for this role and how you’d approach it to the email address provided in the candidate recruitment pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.
Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.
One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.
You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.
PERSON SPECIFICATION
Essential skills and experience:
- Experience in marketing communications or a related role
- Excellent writing skills and creative flair
- Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
- Strong time management and the ability to work independently
- A collaborative approach and a clear focus on impact
- Experience working in or with schools is a bonus, but not essential.
If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.
Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance from day 1.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Head of Governance will lead the charity’s small Governance and Risk, and Facilities teams. They are responsible for governance, company secretarial, risk management, health and safety, safeguarding, information governance, procurement and contracts management, business continuity planning, and management of facilities and the charity's office and small portfolio of other properties.
The role would suit someone who enjoys a broad remit and working with colleagues across the charity, who can think around issues and implement pragmatic solutions. As the role has a wide remit, the ability to learn quickly will be key. Candidates will need senior level experience of charity governance, risk management and safeguarding, ideally working with adults at risk. Applicants will need to be good communicators, verbally and in writing.
This role is 0.5FTE (17.5 hours per week). There is some flexibility around how the hours can be worked, but hours would normally be worked across 2.5 days a week, with attendance required at specific times for management and trustee meetings. Office attendance will be required on average 2 days a week for meetings and due to responsibility for office management.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays (pro-rata), a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. We support flexible working hours and hybrid working where possible within the requirements of the role. If there is a form of flexibility that you need, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the Careers Page of our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate check will be required for this role.
Closing Date: Sunday 22 June, 11:59pm
Interview Dates: First interviews will be held at our offices on 2nd and 3rd July. We anticipate a final interview stage to take place the following week, on Thursday 10th July.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.




The client requests no contact from agencies or media sales.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
This is an exciting opportunity to join the Fund as we expand the UK Portfolio to meet our ambitions in delivering the strategy. We're looking for two people to join the UK Portfolio Team as Heads of Funding, leading a team of just under 40.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
As one of four Heads of Funding in UK Portfolio you will oversee all aspects of our work and ensure the team is resourced and able to deliver operationally. Heads of Funding are responsible for ensuring our programmes are designed and delivered to the scope, standard and deadlines required and will lead on specific strategic areas and relationships inside and outside the Fund. Heads of Funding are responsible for ensuring an understanding of the external policy, practice and funding context from across the UK is reflected in our delivery. You will provide leadership for the team, supporting the work of the Portfolio Managers.
We are currently evolving our UK Portfolio funding offers and programmes in response to the strategy, developing a partnerships offer, and how we are more than a funder through our support to communities across the UK.
All Heads of will lead on a combination of strategic and operational priorities and the roles will involve a variety of responsibilities including:
- Overseeing up to £50m of grant commitments each year ensuring compliance with our operational and governance policies and requirements
- Lead one of the community-led missions in relation to the UK Portfolio’s funding offer
- Lead the strategic development and direction of a combination of our funding programmes and partnership approach
- Responsible for stakeholder management, both internally and externally
- Ensure learning and impact of our work is shared appropriately and informs our practice
- Lead engagement with our decision making Panels, Committees and Board
- Team leadership including culture, resource planning and team development
- Fund wide leadership either relating to one of the missions or as part of cross Fund priorities
You will need to work closely with the other Heads of Funding and each day will be a blend of operational and strategic work, stakeholder engagement, team leadership with lots of opportunities to collaborate with others across the Fund.
We are looking for ambitious, creative and passionate people with experience of the funding environment and brokering partnerships. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the nuances of working within a public body, and a deep commitment to ensuring we are delivering impact through our current funding portfolio whilst also looking to the future and developing new funding initiatives and ways of working to meet our 2030 vision.
If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.
Interview Dates: 22 and 24 July
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only one of these roles could be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting an online briefing webinar on Monday 16 June at 10am. To reserve a spot, please contact recruitment (the email address can be found on the advert on our website)
On application, please align your supporting statement to the criteria below
Essential criteria
- Experience and understanding of grant making and the funding environment, including partnership working
- Proven ability to translate strategy to operational development, including problem solving, organisational and decision-making skills and ability to manage a complex workload
- Strong interpersonal skills, and resilience, with an ability to build relationships and work with a range of people inside and outside of the Fund, including working with Boards and Committees
- Experience of building high performing teams and leading change, as a leader and/or as a team player - creating the culture and structures in which people can thrive at work
- Excellent written and verbal communications skills, able to analyse and review complex ideas and information and tailor clear messaging to a range of audiences
- Commitment to equity, diversity and inclusion and experience of applying this throughout all aspects of work
Desirable criteria
- A passion for, experience in and an understanding of one or more of our community led missions and our commitment to equity
- Policy expertise in one or more of our ‘more than a funder’ priorities: partnerships; participation, convening, influencing, supporting grant holders, learning.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Special Events Coordinator (Fundraising)
Salary £31,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days (due to the nature of this role,
some anti-social hours working will be required)
Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The special events coordinator will report to the special events manager.
We're seeking an experienced and enthusiastic special events coordinator to join the dynamic philanthropy team. You will play a pivotal role in planning, organising, and executing a diverse range of events, providing the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, engagement events, and as we steer towards starting to do income-generating events.
The special events coordinator will support the special events manager in creating and managing an exceptional events programme to underpin major donor fundraising, supporting portfolio managers to successfully engage prospects and donors. You will be a creative and innovative thinker, dynamic and experienced in organising events from concept to delivery. You will be confident and comfortable working in an ambitious and busy team that is driven to provide a high level of supporter care and excellent and exciting events.
Principal responsibilities
Event planning and coordination
· Develop event concepts and themes, create detailed event plans, and coordinate all logistical aspects of events of events falling within the remit of this role.
· Work closely with the philanthropy and campaigns team to design and implement special events that maximise fundraising potential.
Stewardship events
· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.
Engagement activities
· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.
Supporting the new cancer campaign
· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.
Vendor management
· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating, and managing relationships with vendors, including caterers, suppliers, and on-site partners.
Budget management
· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.
Communications and promotion
· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.
RSVP management
· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.
Database management
· Maintain and update event-related databases, ensuring accurate records of participants, donors, and sponsors.
Relationship management
· Act as the main point of contact for colleagues, donors, and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.
Portfolio manager support
· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.
On-site coordination
· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.
Post-event evaluation
· Conduct post-event evaluations to gather feedback and identify areas for improvement.
Oversight and responsibility
· Manage risk assessment, risk management, and first aid training to ensure the safety and well-being of all event participants.
This position would suit a candidate who:
- is highly organised, creative, and possesses strong communication skills
- has proven experience in event planning and coordination, ideally including fundraising events
- develops excellent client relations
- has the ability to oversee events from setup to breakdown
- can manage RSVPs and maintain event-related activity on a CRM.
PERSON SPECIFICATION
Qualifications
· No specific qualifications are required, but a good level of numeracy and literacy is essential.
Experience
Essential
· Significant events delivery experience, ideally within the not-for-profit sector.
· Proven track record in developing and managing events on time and ensuring it is in line with budget (managed by the special events manager) achieving key performance indicators and receiving positive feedback from guests.
· Evidence of using outstanding planning skills to deliver complex projects.
· Experience of setting, monitoring and managing targets, objectives, KPIs and activity plans.
Desirable
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
Skills and knowledge
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· Excellent interpersonal skills and excellent ability to negotiate and achieve objectives.
· Strong communication skills with an excellent eye for detail.
· Highly numerate with the ability develop and monitor against budgets.
· Detailed understanding of the events sector and appropriate techniques and approaches for a major donor audience.
· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships (ideally learned through direct experience).
· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating successes.
· Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel, and PowerPoint). Fundraising databases (Raiser’s Edge preferred).
· Equal Opportunities awareness.
· Ability to:
- empathise and support staff positively
- build supportive and trusting relationships
· To be able to deliver a high quality of customer service to agreed timescales.
· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.
·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
·Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 9 June 2025, 12 noon.
Interview date: week commencing 16 June 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Join a dynamic Insight team and help shape its future! The Insight Team at BUCS is fairly new and this role has scope to help identify new opportunities and achieve the team’s ambitions.
The Insight Analyst will work with the Insight Manager to collect, analyse, and present data and insight to BUCS staff, members and other stakeholders. The Insight Analyst will also take the lead on key projects that support the Insight Manager to deliver the overall data and insight strategy.
The ideal candidate will have at least one year of experience working in insight, market research or a similar field. They will be confident with a range of data collection and analysis methods, have experience of deriving high-quality insights from quantitative and qualitative data, and be able to present these insights to non-specialist audiences in a clear, actionable way.
Working at BUCS
BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.
Benefits include:
- Generous Pension Scheme
- Access to paid Health Care Plan once the probationary period has passed.
- Tax-free - Cycle to work scheme
- Christmas Closure
- Volunteering Day leave
- Flexible - hybrid working
- Wellbeing and Social activities
- Company-supported Learning and Development opportunities
How to Apply
Please apply via our external recruitment platform Applied (copy and paste the link to your browser).
Should you have any questions about the role, please contact Liz Prinz. You can find further information on the BUCS website on our find a job section.
Application deadline:Monday 30 June 23.59pm
Interview Information: If successful candidate will be called to interview on the provisional date of 9 July.
The client requests no contact from agencies or media sales.
Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.
You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.
This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.
We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.
If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
EMpower is a global philanthropic foundation that partners with organisations across 15 emerging market countries who are focused on solutions that integrate the voices and experiences of marginalised young people, especially girls, aged between 10–24 years. We provide grants and capacity building support to local organisations working to strengthen education and livelihoods of young people across Africa, Asia, Latin America and Turkey.
EMpower’s fundraising proposition is proven and highly differentiated – we invest in local partner organisations for 10 years; a long-term approach that dramatically improved outcomes whilst also demonstrating short term progress. Significantly, we have the unique advantage that our fundraising, administration and management costs are covered by our Board of Directors, which means that every penny donated goes to where it is needed most.
This proposition and our recent investment into fundraising means that our income has nearly doubled in the last 5 years. We have attracted new large-scale corporate donors on top of maintaining our traditional areas of relationship-based fundraising success, including HNWI from the finance sector. Yet we know we are still only scratching the surface of what’s possible.
This new position is a response to the increasing focus on events as a key part of our fundraising and stewardship strategy. Our flagship Annual Dinner is our main fundraiser; last year we smashed our targets and raised over £2m. With this added post in our team we are confident that we can not only replicate but increase that growth. This role will take responsibility for all UK events, and resulting relationships with a small portfolio of major donors.
When thinking about the profile of individuals who would be well suited to this role and who will help bring our events and donor stewardship in the UK to the next level, it is likely you will have consolidated events experience, a talent for building relationships and a proven track record in securing some funds, ideally through relationship-driven fundraising activity.
This is a pivotal role within our fundraising team, with shared responsibility for generating the engagement and income that drives EMpower’s strategy and vision—a future in which young people living at the margins have the opportunities, skills, and confidence to transform their lives and communities
To read more about our work and the specifics of this role and team plus how to apply, please download the full appointment brief.
Closing date: 12 June 2025
Screening conversations: 13-17 June 2025
EMpower 1st Interviews: 25 June 2025
EMpower 2nd Interviews: W/c 30 June 2025
The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).
- Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
- Are you hardworking, flexible, highly organised and efficient?
- Are you reliable, with excellent attention to detail?
- Do you have office administration experience?
The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.
· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities
· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.
· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.
· Ensuring the issuing of invoices and onboarding of participants where appropriate
· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.
· Overseeing the coordination and administration of several QICN professional networks.
· Supporting the Network Lead with outreach to potential network members.
· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
· Minimum of four years’ experience of working in a coordination, support or administrative environment
· Experience of working in a delivery environment supporting course delivery and learning objective
· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
· Experience of using CRM packages to manage, distribute, and update work
· Experience of organising events/workshops
· Experience of financial administration
· Good problem-solving and communication skills
· Highly organised and methodical approach to managing workload, including competing deadlines
· Able to work on own initiative and deliver timely, high-quality results
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Strategic and Operational Leadership
- Set a positive leadership culture aligned with SCT’s ethos, values and mission.
- Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets.
- Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation.
- Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.
- Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work.
- Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence.
Service Development
- Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’).
- Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice.
- Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions.
- Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing.
- Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.
Housing and Recovery Support
- Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital.
- Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery.
Staff Leadership and Management
- Provide strategic leadership for a multi-disciplinary service delivery team.
- Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered.
- Promote a culture of inclusion, collaboration and high performance.
- Set clear expectations, targets, and accountability frameworks to deliver impact.
Person Specification
Essential Skills and Experience
- Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services.
- Significant experience delivering homelessness, housing, addiction recovery or therapeutic services.
- Expertise in delivering services that work with people with lived experience of social exclusion.
- Strong understanding of safeguarding, risk management and trauma-informed practice.
- Skilled in managing budgets, contracts and KPIs within charitable or commissioned services.
- Skilled in using In-Form or similar CRM system.
- Highly effective communicator with excellent negotiation and interpersonal skills.
Desirable
- Experience working in a values-led organisation or charity supporting marginalised groups.
- Knowledge of Housing First and Recovery Capital models.
- Understanding of social enterprise and peer-led service models.
To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £26,208 plus £3,954 London Weighting Allowance per annum
Location: Merton animal hospital, London SW19 1BD
Closing date: Sunday 15th June 2025
Interview date: Monday 23rd June 2025
By joining our animal hospital in Merton as an Animal Care Assistant, you’re joining a team who won the first BVA Wellbeing award for being a great place to work!
More about the role
Since June 1999, we've been a cornerstone of the Merton community, delivering veterinary services to approximately 6,000 unique pets every year. From routine procedures like neutering to intricate surgeries and advanced diagnostics, our hospital offers a comprehensive range of treatments.
As an Animal Care Assistant (ACA), you have a key role in our fast-paced hospitals, providing a high standard of care to the pets in our hospitals and providing support to their owners. You’ll do this by providing the highest level of animal care and customer service with empathy and a non-judgmental mindset in all situations.
Each day will see you providing care to the pets in our hospitals which includes cleaning, feeding, exercising, grooming, laundry and administering treatment. Another part of this role is where you will be based on our reception, working with customers face to face, answering the phone, using the computer, dispensing medication and taking payments.
Our ACA's are responsible for managing the laboratory as part of their shifts so your duties will include processing and documenting all samples at the hospital. To do this, you will use our in house lab machines to run blood samples, staining and preparing microscope slides for inhouse analysis, perform urine testing, prepare samples for external analysis and maintain accurate records of sample handling and reporting.
This is full time role working 42 hours a week with a one hour paid lunch break on a rota to include weekends and public holidays. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands.
Let’s work together to see if this is the role for you!
About you
The ideal candidate for this role is someone who has previous experience in a veterinary support role which may have been in a vet practice, or kennel setting. As well as the practical animal handling skills, we would ideally like someone who has experience working in a busy reception alongside their animal care role who feels confident in both animal facing and customer facing environments, however this is not essential.
As mentioned in the 'More about the role' section, lab work is an important part of this position, therefore having an understanding of urinalysis and use of a centrifuge for example would be advantageous.
With great communication skills you will be able to speak to a wide variety of people including senior vets, members of the public and your team. Working in an animal hospital can involve supporting clients that are distressed and you will be working in an emotionally challenging environment therefore you will need the ability to keep calm under pressure and re-prioritise tasks where needed.
Knowledge, skills, and experience
- Experience working or volunteering in a veterinary practice or within a similar role
- Good communication skills, both written and verbal
- IT literate with MS Office and web-based databases and platforms
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Experience within a reception or client care role
- Qualification in Animal Care or similar
- The ability to observe changes in animals health and wellbeing
- The ability to interact face to face with clients and visitors and communicate effectively with a range of people
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 15th June 2025. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.