Health and wellbeing manager jobs in sheffield, south yorkshire

About The Role

About the opportunity

Would you like to play a key part in influencing national decisionmakers across Wales, England and Northern Ireland to drive major, positive change in the dementia policy space? Then this could be the role for you.

Sitting within Alzheimer’s Society’s National Influencing team, as our new National Influencing Officer (Public Affairs) you would be instrumental in delivering innovative, engaging, collaborative, and evidence-based influencing work. You’d be ensuring that political and health system stakeholders are acting on the biggest issues affecting people living with dementia, working closely with other teams to drive work that is integrated locally and nationally.

While this role is predominantly focused on delivering national influencing activity in England, you’ll also be part of a fluid and flexible team that operates across boundaries and supports with our political work in Wales and Northern Ireland.

This is an exciting time for dementia policy in England, Wales and Northern Ireland. We have the chance to ensure that governments are prioritising dementia and the needs of all those affected by the condition. Our National Influencing Officer (Public Affairs) will be at the forefront of taking on this vitally important challenge.

About You

You will bring:

- Excellent knowledge of the political and health system and how to influence national decisionmakers.
- A strong understanding of the external political environment and a proven track record in political or similar stakeholder management at a national level.
- Experience engaging proactively with national politicians and decisionmakers, acting as the first point of contact for their teams.
- Confidence and credibility in working with both internal and external stakeholders, with the ability to influence across geographical and organisational boundaries.
- A proven ability to operate and thrive in fast-paced, multi-dimensional environments, and to adapt well to change and ambiguity.
- Strong analytical, written, and verbal communication skills, including the ability to translate complex data into accessible, impactful content and recommendations.
- Experience working across multiple UK nations in complex influencing environments.
- A commitment to involving people with lived experience – such as those with dementia or long-term health conditions – in your work.

What You’ll Focus On

In this role, you will:

- Lead or support political engagement across England and potentially other UK nations, using your knowledge of parliamentary structures and influencing routes to drive change.
- Provide oversight and coordination of political monitoring and stakeholder engagement activity.
- Plan and deliver impactful public affairs (or similar) events, including parliamentary receptions, breakfast meetings, roundtables, and party conference activity.
- Translate evidence-based policy positions into compelling and effective influencing strategies that achieve real-world impact.
- Build delivery plans focused on meaningful outcomes and measure their success through evaluation and learning.
- Produce high-quality, accessible content to inform and engage stakeholders, using strong presentational and communication skills.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

We don't believe survivors of modern slavery should ever have to sleep on the streets. We're looking for a team player with great communication skills and a 'can do' attitude to join our small, supportive team in making sure survivors have a safe place to live. 

You'll combine your passion, organisation and collaboration skills to recruit, train and support hosts, process referrals and make guest placements. 

Hope at Home operates a hosting scheme for survivors of modern slavery and human trafficking in the UK.  We train and support volunteer hosts to welcome a survivor facing homelessness into their homes for an agreed time period.

KEY RESPONSIBILITIES

• Recruiting new volunteer hosts using networking and marketing skills including cold calling, following up warm leads and presenting at in person events.
• Supporting hosts with training, host support groups and staying in touch.
• Processing referrals and facilitating guest placements
• Building relationships with partner agencies 

For a full job description and person specification, please see the attached document.

EMPLOYEE BENEFITS

Holiday Entitlement

33 days FTE including bank holidays (19 days actual including bank holidays).

Training & development

We have a strong value for the personal growth and development of our staff, as such we actively encourage and enable our employees to undertake various forms of training and development to enhance their personal skills and abilities and to grow as individuals.

Other benefits

Monthly external supervisions, flexible working arrangements, staff wellbeing package, employee pension scheme, travel costs (including mileage) covered by Hope at Home, supportive team and plenty of cake.

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Please note this is a rolling recruitment campaign

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

Grow is an exciting, grassroots organisation making a significant impact. Our small, vibrant, and dedicated team has a profound influence on the lives of young people in Sheffield.

Our Head of Fundraising role could be your next exciting opportunity! We are seeking a candidate who is passionate and focused on resourcing our nature-based youth development work. The role provides an opportunity to build and shape our next fundraising strategy, focus on planning, income generation, and relationship building, and support the expansion of Grow’s programmes into 2026 and beyond.

Strategy

• Lead on the development and delivery of an overarching fundraising strategy for Grow
• Increase funding revenue through statutory, corporate and individual donors and build this into the fundraising strategy
• Manage and develop Grow’s Fundraising Team
• Deliver Grow’s ambitious fundraising financial targets
• Manage strategic bids and reporting processes
• Develop and oversee fundraising events in collaboration with the Head of Marketing and External Relations including promoting Grow to a wider audience

Management

• Manage and mentor our Fundraising Assistant 
• Manage the fundraising budget
• Conduct regular 1-to-1s and manage relevant performance management processes
• Prioritise the development of the Fundraising Assistant through developing KPIs, identifying training needs, and accessing training with support from the People & Culture team
• Reporting to CEO
• Lead compliance in relation to CIoF code of conduct

Wider responsibilities

• Showcase the impact of young people - investing time in understanding the faces and people that are at the heart of Grow’s mission
• Play an active role in Grow’s team and key activities, including attending social and fundraising events (likely to be during evenings and at weekends)
• Occasional evening and weekend commitments

We are looking for someone who is a fantastic relationship builder who can interpret and deliver an understanding of our mission to others and ultimately gain their support. We want someone with a track record of working in the third sector and who can develop and deliver high-impact fundraising strategies so that we can take our nature-based work to the next level and expand our programmes in the Sheffield area.

Any role offer is subject to an enhanced DBS check.

You must be available to work on Mondays.

Training

• Support and training will be provided as needed to ensure the post holder's success and development in the role. Initial development needs will be identified and addressed during the probation period.
• Monthly training sessions take place at 10.30am, on the first Monday of each month. This is for all employees to come together to learn and socialise.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.

Position: S11299 Stroke Support Coordinator

Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £27,400 per annum

Hours: Full-time, 35 hours per week

Contract: This is a fixed term contract for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 10 August 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 19 and 20 August 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Ability to use basic Microsoft systems.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Habitat for Humanity Great Britain

Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.

Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.

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Location of this role: Home-based with regular travel to internal and external meetings and team events.

Job Purpose

Head of Major Gifts, Foundations and Trusts will be a key member of the Team.

With strong foundations already in place, Habitat for Humanity Great Britain are ready to take philanthropy to the next level—growing income from high-net-worth individuals, trusts, and foundations. This role offers the opportunity to grow and lead a talented team, cultivate transformational gifts, and build a sustainable, high-performing philanthropy programme. The role offers flexibility in how you manage your time and team, giving you the freedom to creatively approach donor stewardship, team development, and pipeline growth.

The foundations are already in place, over the past 3 years our team have established relationships with established and emerging Trusts and Foundations and created a robust set of stewardship journeys for new and existing donors.  We are in the process of launching an inspiring calendar of events from online webinars for mid-level donor conversion and early engagement to tailored thought leadership events and international project engagement. This is an exciting time to lend your philanthropy experience to a high growth area within Habitat for Humanity.

The role leverages the connections, networks, support, proposals/programmes and partnerships from across Habitat for Humanity GB and the Habitat for Humanity International network by working in collaboration, support and shared vision with others. As a member of the Fundraising and Partnerships Team the role will support and enable the development of the whole organisation. Externally, the role develops the profile of HFHGB, bringing in new relationships as well as managing existing, requiring strong oversight of fundraising and delivery.

We’re looking for a proven leader with hands-on experience in securing six and seven-figure gifts, developing high-value pipelines, and inspiring teams. The role is based remotely with frequent travel within the UK, and occasional global travel. 

Key responsibilities include:

• Strategic and operational planning and research.
• Partnership working and development.
• Management and reporting of Major Donor fundraising.
• Being an active leader, collaborating effectively with teams, and contributing fully to initiatives and opportunities.
• Co-creating ways of working to enable an adaptive, collaborative and high performing team
• Leading and managing a team.

Key Accountabilities and Responsibilities

Strategic and operational planning and research

• Research and develop plans for fundraising from trusts, foundations, & philanthropists.  Collaborate with CEO, Board, and Development Councils to explore and equip opportunities to extend networks and relationships.
• Partnership working and development: Cultivate, secure and steward funding and relationships for HFHGB from major donors, high net worth individuals, trusts and foundations. Design and implement a programme of relationship development/stewardship and cultivation events.

Management and Reporting

• Develop oversight and reporting on development and delivery of Major Donor fundraising monitoring progress against key performance indicators.
• Maintaining the database of critical information (pipeline proposals, meetings, grants and donations. 

Leadership, networking and representation

• To develop a culture of support within the organisation. To lift others up and to give voice, agency and equity to all. Contribute to the Development Team, taking the lead on cross-organisational activities.
• Collaborate with the CEO to support/enable them to develop engagement with HFHGB.  Represent HFHGB externally at a senior level, building the organisational profile.

Skills and competencies:

• Extensive knowledge of trusts, foundations and high net worth individual fundraising best practice.
• Proven experience of raising 6 and 7 figure gifts from Trusts, Foundations and High Net Worth Individuals.
• Demonstrated success in developing and implementing strategic plans for high value donors/ trusts and foundations.
• A strong track record of overseeing prospect research, pipeline development and delivering growth.
• Extensive experience of producing high quality and compelling donor facing proposals, reports and other materials.
• Experience of fundraising management databases.
• Strong interpersonal and professional network development skills
• Engaging communications style for all stakeholders.
• Empowering and engaging line management style and approach.
• Excellent numeracy skills including experience of financial planning, budgeting, target setting and presenting detailed financial information.
• A self-starter with creative, entrepreneurial energy and confidence to take calculated risks with tenacity to manage setbacks. 
• Strong integrity, showing respect for others, trustworthiness and responsibility.
• Commitment to our vision, mission and values.
• Right to work in the UK at time of application.
• Ability to travel in the UK and occasionally globally

The role and responsibilities will be carried out in a way which reflects:

•  Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
• A commitment to Habitat GB’s vision, mission, values and approach.
•  A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The purpose of the social media officer role is to monitor, respond to and triage social media enquiries across Breast Cancer Now’s social media platforms, ensuring our tone and messaging are consistent, clear and engaging. 

Working closely with fundraising teams and the social media and community team, you’ll keep up to date with current and upcoming campaigns and activity, ensuring our online communities receive an excellent supporter experience.

This is an exciting opportunity to play a key part in shaping Breast Cancer Now’s social media response handling.

About you

You’ll have some experience responding to external enquiries within charity, with an ability to adapt your communication style to suit the campaign or audience.

You’ll enjoy working as part of a busy and high performing team to reach shared goals, while also having the ability to work individually and manage your own workload. You’ll have experience training others, working with colleagues to deliver best practise across social media in this role.

As a well-organised person with an eye for detail and excellent communication skills, you’ll enjoy working with a wide range of colleagues and key external suppliers to monitor, respond to and report on our social media activity.

If you’re someone who thrives in a fast-paced environment and is passionate about giving our supporters the best experience possible, we want to hear from you!

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date 09:00 am Monday 18 August 2025

Interview date Tuesday 26 and Wednesday 27 August 2025

Are you a creative, organised, and analytical individual with a strong passion and knowledge of social media and the drive to make a difference for animals raised for food?

The Humane League UK (THL UK) is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK is seeking a creative, proactive, and strategically-minded individual with the drive to end the abuse of animals raised for food.

As Social Media Coordinator, you will live and breathe all things social media, understanding its potential contribution to achieving our mission.

You'll lead all activities across our Facebook, X, Instagram, Threads, YouTube, and LinkedIn, as well as keeping an eye out for opportunities elsewhere on social media. With strong working knowledge across social channels, you’ll implement a digital strategy focused on reaching, engaging, and converting our audiences to take action for animals.

This role reports to the Digital Communications Manager.

To find out more about the role you can watch the recording of our recent webinar by following the 'Redirect to recruiter' button.

Who you are:

You are passionate about The Humane League’s mission of ending the abuse of animals raised for food. With an attention to detail and strong written and verbal communications skills in English, you’ll have a keen eye for persuasive and punchy copy and an ability to adapt your tone of voice.

You’ll be able to prioritise and manage multiple tasks efficiently in a fast-paced environment, ensuring that you meet deadlines and communicate internally.

You’ll have experience of digging into the data, using analytics to assess results, gain learnings, and action those learnings to improve channel performance. You understand what audiences want to see from different channels, and how to get cut through and reach attention on each one.

You are a whizz with editing tools and can create compelling, dynamic video and static content that hooks people in and keeps them watching.

You’ll be comfortable reacting to opportunities nimbly and being proactive in looking for stories to tell about our work, seeing every interaction as an opportunity. 

You’ll be willing to be the face of the organisation on social media, ensuring that you have a good working knowledge of our issues and campaigns in order to motivate support for them.

You will have a supporter-centric approach to communications, responding to comments and messages from a place of care and empathy.

While working with autonomy is an important part of your role, strong collaboration and communication skills are paramount to your success.

Primary Responsibilities:

• Ownership of our social media channels; regularly testing, creating, and posting content that is tailored to each platform, using each channel’s features to maximise impact towards our goals.

• Planning and building social media campaigns that strategically integrate goals and consider metrics.

• Updating the communications calendar.

• Create inspiring concepts and develop these into compelling, on-brand, platform-specific content using tools like Canva and Adobe Express.

• Social media community management including moderating and responding to comments and messages to ensure people feel valued, engaged, and we are building strong relationships with supporters and potential supporters.

• Regularly monitoring social trends to create topical content.

• Using tools such as Google Analytics, Facebook insights, and Sprout Social to report on post and channel performance, monitoring and evaluating success against goals on a monthly basis.

• Contribute to or initiate the development and improvement of processes that improve delivery and collaboration.

• Keep up to date with new features and tech related to social media platforms, as well as other organisations’ activity, to ensure the most engaging and effective content.

• Encourage and assist staff members in producing social media content, supporting them with creative and technical guidance and giving feedback.

• Contribute to other communications activities such as website and PR content, as necessary.

• Attend events, protests and actions as necessary, developing on-the-ground content plans that effectively showcase our actions and further our goals.

In addition

• Update the wider team on social media progress and insights.

• Perform any other duties assigned by the Digital Communications Manager or Head of Communications.

• Participate in team meetings including note-taking and facilitation.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Attend in-person workshops several times a year.

Essential Skills and Experience:

• Strong working knowledge across multiple key social media platforms, particularly Instagram and Facebook – this could be through professional experience or demonstrable extensive personal use.

• Experience in planning, creating, and scheduling social media content ahead of time, as well as reactive content.

• An understanding of how different audiences engage with content across various platforms, and what they want to see from each.

• Confident using the features and tools of each channel to optimise reach and engagement.

• Experience using data and analytics to assess social media performance, extract insights, and apply learnings to improve results.

• Proficiency with editing tools to create both video and static graphic content.

Desirable Skills and Experience

• Proficient in tools such as Google Analytics, Facebook Insights, and Sprout Social (or similar).

• Experience in community management, including responding to comments and messages in a timely, appropriate, and engaging way.

• Knowledge of factory farming/farmed animal welfare issues

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Redirect to recruiter' button.

Hours:

As an organisation we work a four day work week. This is a full time position of 30 hours per week over Monday to Thursday.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week 
• 20 days leave plus 8 days for bank holidays that can be used at a time of your choice
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Social Media Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

The National Youth Agency is looking for a new Academy Tutor to join our Academy Team.
 
Contract:    Permanent
Hours:        Full-time - 37 hours per week 
Salary:        £36,724.54 per annum
Remote:      This role is homebased with occasional travel for staff residentials and   other events. 
 
What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
 
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
 
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.  
 
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.  
 
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.  
 
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.  
 
Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training).  
• Supporting learners and monitoring their progress through regular reviews and assessments.  
• Contributing to the ongoing development and improvement of resources and processes.  
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes. 
• Ensure all learners have a supportive and positive learning experience 
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.  
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.  
• Ensure the NYA follows best safeguarding best practice.  
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.   
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures. 
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 
• We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
Interviews to be held W/C 8^th September (subject to change).
 
The National Youth Agency is an equal opportunities employer. 
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223 201

Job description

We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.

• Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
• Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
• Plan and manage events, including fundraising and challenge events, from concept to delivery.
• Create and manage digital content across social media, website, newsletters, and other channels.
• Recruit and supervise volunteers to support communications and event-related activities.

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

1. Abilities/Experiences

• Experience in digital campaigning and digital content creation.
• Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
• Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
• Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
• Experience in designing popular, results-oriented and successful campaigns.
• Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
• Experience working within a close-knit team in a busy and fast paced working environment.
• Demonstrable ability to plan and prioritise own workload with minimum supervision.
• Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
• Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
• Mailchimp to deliver effective long-term public engagement.
• Willingness to work occasional evenings and weekends when required.

2. Qualifications

• Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.

3. Knowledge/Skills

• Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
• Strong knowledge of WordPress or similar website builder.
• Knowledge of best practice in digital fundraising.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

Location: Sheffield

Salary: Grade 7- £48,757 per annum

Contract: Permanent

Hours: Full-time - 37.5 hours per week

Closing date: Wednesday 20th August 2025 at 11.30 pm

Are you an influential, analytical and ambitious individual with excellent leadership skills and a proven record of working in homelessness or social justice? Do you have experience of service delivery and project planning, budget setting and management, and stakeholder engagement? If so, consider moving to Shelter as our new Strategic Lead for Sheffield and you could soon be making a real difference to people affected by the housing emergency.

About the role

You will be the local leader for Shelter’s Community Services, leading a multidisciplinary team in implementing Shelter’s strategy locally, delivering the local response to the housing emergency and empowering the local community in Sheffield to fight for home.

You will take the lead on the delivery of services and contracts to provide consistently high levels of performance, and plan and deliver service development strategies, including seeking business development opportunities that align with our strategic aims, both across Community Services and in partnership with the Lead Solicitor.

As the strategic lead for Sheffield, you will promote and direct systems change activity, so we better understand what is influencing people’s experience of homelessness and bad housing and have effective plans to influence change.

You will act as an ambassador for Shelter in the local area, representing the organisation through media, networks and local stakeholder engagement.

Alongside this, you will plan and implement resourcing plans for your Hub, including staffing, volunteers and engaging people with lived experience and will manage the Hub Leadership team. Ensuring there are multiple and ongoing opportunities for people with lived experience of homelessness and bad housing to be part of Hub development, activities and learning is a key element of this role, as well as upholding and promoting a learning culture with the Hub.

About you

A natural leader, who can inspire, others to advocate for change, you will have a proven working knowledge of homelessness, housing and related issues affecting local communities. You will possess sound experience of managing and delivering contracts, partnerships and services along with experience of being involved in implementing and reviewing change management, whilst demonstrating excellent budgeting and financial reporting skills.

The ability to proactively develop and maintain key relationships and having impressive analytical skills to use insight and evidence to present data, manage performance and to identify and implement systems change are vital to this role, as are impressive interpersonal and communication skills, both verbal and written.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the team

Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Does your extensive experience of delivering  anti-racism, equity and inclusion (AREI) strategies within a complex organisational structure include having collaborated and co-produced solutions with a wide range of stakeholders? Then join Shelter as Head of Equity, Inclusion and Anti-Racism and you could soon be playing a pivotal role within our Equity, Inclusion and Culture Directorate.

About the role

This is a hands-on, practical role for someone who can hit the ground running. You’ll be leading the design and delivery of Anti-Racism, Equity and Inclusion (AREI) plans that turn vision into reality — working across directorates to embed change where it matters most.

You’ll work closely with Directors, HR, and a range of stakeholders to build and deliver programmes that support Shelter’s strategic aims. That means helping teams shift from intention to action — shaping and delivering interventions that have a real, measurable impact. From advising on best practice, facilitating workshops and training, to reporting on progress and helping the organisation stay accountable — this is a role with reach and purpose.

Role specifics

An excellent leader and project manager, your career to date will need to include extensive experience of mobilising teams to support the development of measurable initiatives to drive and embed cultural change and inclusion within an organisation. We’ll particularly be looking for a pragmatic and proactive approach, with a history of co-designing and delivering Equity and Inclusion (E&I) initiatives that resonated with an organisation’s core values and were pivotal for driving forward their ambitious goals. A flair for turning concepts into actionable plans is essential too, as are strong communication and presentation skills and the ability to influence and collaborate across all levels of an organisation. In short, you’re a strategic thinker with a values centred approach, E&I expertise and proven experience of leading and managing others. You are a confident leader and experienced project manager, with a solid track record of driving cultural and organisational change. You know what it takes to co-design and deliver initiatives that are grounded in an organisation’s values and relevant to its people.

You bring a practical, collaborative approach — and you’re not afraid to challenge, ask the right questions, and get things moving. You’ve led or supported measurable EDI or anti-racism work before, and you understand how to turn strategy into action. You will take a structured yet flexible planning approach, ensuring delivery stays focused while adapting to the realities of a fast-paced environment.

Crucially, you are someone who brings people with you. You can engage and influence at all levels, communicate clearly, and translate complex ideas into achievable plans. You are values-led, focused on impact, and ready to help push this agenda forward in a meaningful way.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Equity, Inclusion and Culture (EIC) Directorate was created in 2021 to look at the future with an equity lens across Shelter and Shelter Scotland as a core part of our strategic aims.  It combines critical enabling functions to achieve this: a defined anti-racism, equity and inclusion programme, effective internal communications and engagement, dedicated lived experience activity, innovative learning, and quality volunteering.   

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.

This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.

You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.

ole purpose

• To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat

• Deliver Financial Capability and Income Maximisation advice to clients

• Support Clients to understand the benefits systems and application processes 

• To share responsibility for compliance with Projects, targets and requirements.

• Ensure high quality standards are met and that data is captured and recorded accurately. 

• To work effectively with other partners and stakeholders to deliver a seamless service to clients

• Undertake service delivery at Outreach venues across the city  as required. 

• To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.

Advice 

• Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat 

• Conduct initial assessments to understand clients' needs and identify the key issues.

• Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.

• Explain complex information clearly and concisely, ensuring clients understand their options.

• Assist clients in exploring different solutions and making informed decisions.

• Empower clients to act on advice and information provided 

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Liaise with third parties as appropriate. 

• Ensure income maximisation through the take up of appropriate benefits. 

• Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation. 

• Comply with all organizational policies, procedures, and guidelines in the performance of all duties

Research and campaigns 

● Assist with research and campaigns work by providing information about clients' circumstances. 

● Provide statistical information on the number of clients and nature of cases and provide regular reports to management. 

● Monitor service provision to ensure that it reaches the widest possible client group. 

● Alert other staff to local and national issues. 

Essential Skills & Experience:

• Proven experience in providing high-quality advice and support to clients.

• Ability to explain complex information clearly and concisely

• Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.

• Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.

• Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.

• Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.

• Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.

• Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.

• A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.

• A strong work ethic and a proven ability to adapt to changing priorities and targets

• Understanding of welfare rights and benefits 

In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.