Health and wellbeing manager jobs in sheffield, south yorkshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.
This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.
You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.
ole purpose
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To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat
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Deliver Financial Capability and Income Maximisation advice to clients
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Support Clients to understand the benefits systems and application processes
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To share responsibility for compliance with Projects, targets and requirements.
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Ensure high quality standards are met and that data is captured and recorded accurately.
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To work effectively with other partners and stakeholders to deliver a seamless service to clients
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Undertake service delivery at Outreach venues across the city as required.
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To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
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Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat
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Conduct initial assessments to understand clients' needs and identify the key issues.
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Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.
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Explain complex information clearly and concisely, ensuring clients understand their options.
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Assist clients in exploring different solutions and making informed decisions.
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Empower clients to act on advice and information provided
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Liaise with third parties as appropriate.
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Ensure income maximisation through the take up of appropriate benefits.
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Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
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Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Comply with all organizational policies, procedures, and guidelines in the performance of all duties
Research and campaigns
● Assist with research and campaigns work by providing information about clients' circumstances.
● Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
● Monitor service provision to ensure that it reaches the widest possible client group.
● Alert other staff to local and national issues.
Essential Skills & Experience:
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Proven experience in providing high-quality advice and support to clients.
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Ability to explain complex information clearly and concisely
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Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.
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Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.
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Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.
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Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.
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Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.
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Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.
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A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.
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A strong work ethic and a proven ability to adapt to changing priorities and targets
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Understanding of welfare rights and benefits
In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Registered Charity 
21 - 50
Thank you!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
This fixed-term contract is initially until 31st March 2026 and is subject to continued funding. The role involves working across various locations within Doncaster.
Thank you!
Using Anonymous Recruitment
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Chiltern Music Therapy is looking for a key individual to join our small communications team to support them in their aim of developing a growing community of champions; creating strong connections and giving them a voice to champion music therapy.
About Chiltern Music Therapy
At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of.
Chiltern is employee-owned and operates under a self-managing model. You can read more about this on our website.
Overview of the role:
- Support the delivery of our quarterly campaigns by working with the team to create engaging and exciting content.
- Act as a brand champion ensuring branding and messaging is consistent and accessible.
- Contribute to the organisation and planning of events throughout the year.
Responsibilities will include but are not limited to:
- Coordinate campaign and ad hoc content creation
- Work with the Therapy Communicator to obtain content from the therapy team and ensure content adheres to our values.
- Work with the Campaign Supporter (content designer) to ensure graphics are ready ahead of time.
- Draft content where needed for the comms team for email, social media and website.
- Ensure all content is accessible and on brand including writing alt text.
- Keep Monday . com up to date with progress.
- Schedule content across different platforms.
- Events coordination
- Contribute to the organisation and planning of events throughout the year, including coordinating logistics, leading on promotional materials, and supporting on-the-day activities as needed.
Person Specification
We are looking looking for an efficient, well-organised, enthusiastic person to join the team with the following qualities.
- Be able to work independently and with initiative when needed.
- Have experience creating and writing content for different communications platforms.
- Have strong communication skills as you will be required to work with different teams across the organisation
- Be able to multitask and prioritise.
- Experience with the following software/platforms is desirable but training can be given; Canva, MailChimp and Monday . com.
Salary and hours
- Salary: £28,000 per annum, full time equivalent (this salary is consistent with our organisational pay structure). We would consider a freelancer.
- Part time: 16 hours per week.
- Fixed term, maternity cover contract for 9 months.
- The role holder has autonomy to create a working schedule that fits their needs. We do require at least 4 hours on a Monday as that is a core working day. The remainder of the working hours can be worked flexibly across the week in business hours.
- This is a remote role.
- There are 2-3 meetings a year that could be attended in person if that suited the role holder but can be attended online.
Benefits
- Work autonomy through a self-managed organisation
- Online community through Slack
- Competitive annual leave allowance (32 days per year, pro-rata)
- High street discount shopping portal
- EAP package - access to confidential support and wellbeing services
How to apply
To apply, please apply with your CV and a cover letter which should include; your reasons for wanting to work with Chiltern Music Therapy, your experience with regards to the role responsibilities and how you meet the person specifications.
Clsoing date: 5pm, 17th August
Interviews: (Via Zoom), w/c 25th August
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
The client requests no contact from agencies or media sales.