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Page 4 of 17
London, Greater London (Hybrid)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Who are LRMN?

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.

Why do we need you?

Access to Healthcare has a very small team that works with clients to get over problems they have in getting healthcare. This might include helping them register with a GP, get medical records, find emergency medical treatment, understand what their rights to healthcare are, and encourage people to find out about vaccinations.  We also advise and support clients if they have been charged for NHS treatment.

What activities will you be involved in?

As part of our Access to Healthcare volunteer team you will:

  • Help clients register with GPs – this might involve:

    • finding a GP local to the client

    • calling surgeries to enquire/explain the right to register

    • explaining process to a client and sharing links/info

    • following up with clients to ensure they were able to register

  • Help clients access other medical services, as needed

  • Help clients understand the services we offer and how to access them

  • Help plan and run small community engagement projects around access to healthcare

  • Take on other administrative tasks as identified from time to time

You will report to the Access to Healthcare Advisor but will liaise with staff across the organisation as appropriate.

What can you gain from this opportunity?

By volunteering with LRMN, you will:

  • Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London

  • Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years

  • Gain experience of admin work in a business environment

  • Gain an understanding of the issues affecting refugees, asylum seekers and migrants

  • Have regular support and supervision from the Access to Healthcare Advisor

  • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)

Is there induction and training?

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team. 

Who are LRMN looking for?

We’re looking for someone who is/has:

  • Passionate about supporting migrants, refugees and asylum seekers

  • Friendly and approachable and can manage professional boundaries

  • Excellent communication skills, both verbal and written

  • Proactive and able to use own initiative

  • Organised and methodical in their work

  • Respectful of client confidentiality and follows LRMN’s policies on client confidentiality

  • Experience in working with multicultural communities

  • Good digital skills with internet access

  • Able to keep motivated whilst lone/remote working

  • Knowledge of the NHS and UK healthcare systems would be beneficial

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.

What commitment do you need to make?

We ask volunteers to commit to volunteering at least 4 hours per week during office hours (Monday. Thursday or Friday ideally) for at least six months.

How can you apply?

If you are interested in this role, we would love to hear from you. You can apply via Charity Jobs. 

If you have any questions, or need this information in a different format, please let us know.

Volunteers will be required to provide two referees and undergo a basic DBS check. This is an unpaid volunteer role.

Application resources
Application Instructions

Please apply via charity jobs.

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.

Posted by
Lewisham Refugee and Migrant Network View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 20 June 2025
Closing date: 18 August 2025 at 11:18
Tags: Advice / Information, Advocacy, Health / Medical, Human Rights, Refugee / Immigration

The client requests no contact from agencies or media sales.