Health data manager jobs
A Finance Officer is required within our vital and growing community organisation to; manage financial systems, create and report on finance to the trustee board and stakeholders of the Loughborough Community Centre.
What you would do:
Oversight and day to day management of the organisational financial systems, including:
- Using Quick Books, spreadsheets to track expenses and company spending.
- Company payroll, tax and financial auditing.
- Keeping well-organised files and records of business financial activity.
- Archive of reports, receipts, and other financial evidence.
- Keeping financial databases up to date.
- Interacting with customers either on the phone or in person.
- Following up on business financial communications, billing, and ordering.
- Communicating with funders, suppliers and vendors.
- Company Invoicing.
- Using Quick Books, spreadsheets to track expenses and company spending.
- Collecting and inputting company data within the financial systems.
- Learning about the company's mission and available products/services.
- Assist with financial technical support.
- Acting as a personal assistant to the Director and/or board of LCC for financial matters.
- Giving feedback on finance efficiency and suggesting possible improvements.
Please apply by sending your CV and covering letter.
The client requests no contact from agencies or media sales.
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
As the Board Secretary to the Board of Trustees, you will be responsible for administration support, diary management and meeting organisation of the Board and Board Committees including being responsible for the compiling and distribution of Board packs by co-ordinating input from relevant staff.
Administration support will include assistance with developing and recording annual workplans, minute-taking, action management and support with forward planning for meetings and key events. You will take ownership of the annual meeting schedule and calendar of Board and Committee meetings; you will also be responsible for organising other trustee and CEO related meetings at the discretion of the Chair of the Board.
As Executive Assistant, you will provide high quality administration support to the CEO and Senior Leadership Team (SLT), to ensure the smooth operation of CEO and SLT responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
You will have significant experience of providing accurate proactive and responsive administrative assistance to senior staff and be able to demonstrate experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional, with well-developed time management skills and able to evidence completion of activities. A high level of accuracy and attention to detail is critical to this role, as is the ability to handle sensitive and confidential information with care and integrity.
Key responsibilites
Board Secretary
-
Develop and maintain annual workplans for the Board and Committees in conjunction with the Chair of Trustees, Committee Chairs, CEO and SLT to ensure agendas are structured and tasks are delivered and completed.
-
Set Board and Committee meeting dates in conjunction with the CEO and Chair and organise all meetings which may be in person, online or hybrid.
-
Produce Board and Committee meeting agendas in liaison with CEO and SLT, ensuring that committee and board workplans are adhered to, and action logs followed up in a timely manner.
-
Co-ordinate the collation of Board packs with input from SLT, the Governance Manager and other members of the Extended Leadership Team to support the agenda items.
-
Oversee the timetable for production of Board packs and using the board portal (Team Engine), distribute agendas and the Board pack for all board and committee meetings on a timely basis.
-
Clerk all board and committee meetings, producing minutes and action logs in a timely fashion and ensuring they are signed off by the CEO, SLT lead and Chair.
-
Keep the board portal (Team Engine) up-to-date with meeting papers, policies and other relevant documents.
-
Administer all board appointments and reappointments, producing the induction plan and checking all paperwork is complete to ensure compliant appointments.
-
Support the production and delivery of Board business including the Annual Report and Accounts, recruitment and selection of trustees, and Board development activity where required.
-
In conjunction with the Company Secretary and Governance Manager, ensure adherence to submission with various regulatory and statutory documents to Companies House and the Charities Commission.
-
Liaise with the Governance Manager and Chair on the administration of compliance and governance matters related to the Board and longer-term Board projects e.g. skills audits and Board development.
Executive Assistant
-
Provide proactive and responsive administrative support at an executive level to the CEO and SLT, including diary management and ad hoc administration tasks.
-
Develop, plan and maintain an organisational calendar and scheduling meetings and events in a co-ordinated and manageable way.
-
Liaise with SLT to plan an appropriate schedule of work for the organisational calendar to maximise collaboration and the efficient use of time and resources.
-
Provide executive and secretarial support including action logs at the weekly SLT meetings in an efficient and effective way e.g. using note taking software. Assist with following up actions and meeting outcomes by the agreed deadlines.
-
Collate and distributing of agendas, actions and annual workplans for the SLT meetings in a timely manner.
-
Organisation and administrative support of charity wide events including internal quarterly whole organisation meetings, both in-person and virtual, to ensure the smooth and efficient running of these events.
-
Lead on the organisation and administration of specific project or task groups to ensure that agreed targets, objectives and deadline are met.
General
-
Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders.
-
Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
-
Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training.
-
Additional ad hoc duties as and when required.
What we’ll need from you
We are looking for a highly organised, proactive, outcome focussed person. You will enjoy being autonomous while working to a plan and to deadlines. You will be capable of producing accurate work and having an eye for detail. You will have excellent communication skills and be able to work with a wide range of people.
Who you’ll be working with
You will be part of our Finance and Resources team and report directly to our HR Manager. Your day-to-day working relationships will be with the CEO, Senior Leadership Team and Board of Trustees.
How to apply
If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply. Or if you wish to speak to someone about the role in more detail first, please refer to the attached recruitment pack for full contact details.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Closing date: Midnight Sunday 10 August 2025
First round interview date (virtual): W/C 18 August 2025
Second round interview date (in-person): W/C 25 August 2025
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.




Are you a researcher looking to make a difference to children and young people’s lives? We want to hear from you.
Anna Freud is seeking a Research Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident Committed employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to work across a large, thriving research team focusing on applied research for real-world settings around children’s mental health and wellbeing. You will have exposure to and gain insight from a range of expertise and research techniques, large scale, real-world research and knowledge mobilisation to inform practice. We offer a collaborative and motivational working culture with strong links across Anna Freud and University College London.
We also offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
Working in the Applied Research and Evaluation division, the you will focus on mental health and wellbeing initiatives in local authorities and services. Key projects include income support for families in social care, strategies to reduce youth crime and violence, and mixed-methods research in child mental health, particularly in schools. Responsibilities involve managing projects, conducting qualitative and quantitative research, reviewing literature, and disseminating findings
What you’ll bring
As a highly organised research professional, you will have a background in health or social sciences, and experience in conducting ethical research and engaging with vulnerable populations.
Essential Skills and Experience:
- Degree in health or social sciences or substantial experience as a Research Assistant;
- Proven experience in managing research processes including ethics approval, data collection, and analysis;
- Skilled in working with children and families, particularly in sensitive contexts, to facilitate study participation;
- Competent in using statistical software (e.g., R, Stata, SPSS) for data cleaning, management, and output generation;
- Strong planning abilities across multiple projects and excellent communication skills for diverse audiences.
Key details
Hours: There are two positions available: 1) 28 hours per week; 2) 35 hours per week. Usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £34,611 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD)
Contract type: Fixed-term, 8 months - starting in September 2025
Next steps
Closing date for applications: midday (12pm), Wednesday 23 July 2025. Please note: this advert will close early once 100 applications are reached. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday 29 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Monday 4 August 2025.
How to apply: click 'apply’ button to apply online via our careers website. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Join Savera UK
Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.
This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.
You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.
You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.
An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.
Savera UK provides all staff with:
Holiday: 28 days annual leave, plus bank holidays
Training and Development: Training and development opportunities
Wellbeing: External supervision and other wellbeing opportunities
Pension: Employer contribution of 3% gross of employment
Primary purpose of job:
As the service manager you will manage all aspects of the Direct Intervention (DI) service and manage its team to deliver high quality and expert interventions and a person-centred approach to those at risk of ‘honour’-based abuse (HBA) and harmful practices. You will have responsibility for students on placement and volunteers with the DI service, and will create an environment that is safe for our clients, staff and volunteers.
You will be required to maintain current partnerships and build future partnerships where relevant to the DI service and the organisation across professionals. You will work closely with the internal Savera UK team to develop and translate our ambitious plans into reality.
Dimensions:
- This post reports directly to the CEO.
- Required to work closely with the Communications team to ensure relevant information and case studies are provided, and to encourage client involvement to help with the organisation’s campaign messages and to amplify the voices of our survivors.
- Also to work closely with the Communications team, using the organisation’s branding and creating communications to different audiences for impactful engagement.
- The post-holder will have line-management responsibilities for all staff within the Direct Intervention team, including volunteers and student placements.
- Working with and supporting the CEO, you will be required to contribute to the development of the organisation’s strategies and development, as and when required.
- Responsible for reporting and updating the Community and Engagement Project.
Please see the full Job Description and Person Specification for further details.
Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.
Registered address: 151 Dale Street, Liverpool L2 2AH
Company Number 7564891
Charity Number 1145564
Please download and read the Job Description and Person Specification or visit the Savera UK website.
Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised. Please send a CV and covering letter, outlining your suitability for the post, and complete the equal opportunities monitoring form. Applications that don’t include a covering letter, as specified, will be automatically rejected.
Please ensure that your covering letter clearly relates to the essential specifications required, as per the Job Description.
Closing date for applications: 5pm Friday 18th July 2025
We will end ‘honour’-based abuse and harmful practices.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
To be considered for the Service Delivery Manager role, please ensure you answer the screening question in full.
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo
Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community.
Job Purpose:
The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:
· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.
· Foster connections with local businesses to attract corporate sponsorship and payroll giving.
· Research new opportunities for raising income such as events and training programmes.
You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.
Benefits include some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.
For the full role specification please refer to the attached JD.
The client requests no contact from agencies or media sales.
CancerCare North Lancashire & South Cumbria is looking for our new Head of Client Services!
In this role, you will be responsible for overseeing the delivery of high-quality, client-centred therapeutic services to individuals affected by cancer, life-shortening illnesses and bereavement. The Head of Client Services will ensure the effective management of both freelance therapists and PAYE staff, fostering a collaborative environment that upholds CancerCare’s commitment to compassionate and flexible support.
CancerCare is a local, independent charity who provide complementary services and counselling to adults and children affected by cancer, life-shortening illnesses and bereavement.
Hours: Variable up to 37.5 hours per week
Salary: £40,182 based on 37.5 hours per week
Closing date: Sunday 10th August
Please note only applications with a completed application form will be accepted.
#HeadOfClientServices #ClientServices
Please note only applications with a completed application form will be accepted.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK’s most inspiring and best-known faith-based organisations, is looking for a passionate and meticulous Training Programme Facilitator to be part of the team at Hadleigh Training Centre Essex.
Hadleigh Training Centre has been providing training opportunities since 1990 for adults with additional support needs. There are currently approximately 160 trainees who attend the training centre, following personalised pathways to meet a range of outcomes. All training is designed to maximise progression opportunities, whether this be in particular vocational skills, or transferable life skills such as motivation, self-esteem and confidence.
Key Responsibilities:
As Relief Training Programme Facilitator, you will be responsible for delivering high-quality training activities for all trainees, embedding a person-centred approach within training activities, focusing on each trainee’s strengths and opportunities to increase independence. You will be required to provide comprehensive reports on each trainee’s engagement and progression towards their goals, including feedback on existing strategies within individual learning support plans.
The successful candidate(s) will be able to demonstrate:
- A passion to be a part of the delivery of high-level training programmes to transform the lives of those we engage with, with previous experience of having worked successfully in a learning environment.
- An awareness of the barriers faced by adults with additional support needs.
- Good communication and interpersonal skills, particularly when it comes to developing good working relationships and building trust.
- The ability to identify a range of approaches when planning and delivering training to recognise individual needs.
- An awareness of relevant regulatory and compliance requirements such as health and safety, data protection, safeguarding, equality and diversity.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Working hours: Relief role - As and when required
Closing date: 23 July 2025
Please note, this advert may close early as interviews will be conducted on a rolling basis
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce.
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note, this advert may close early as interviews will be conducted on a rolling basis
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Visitor Manager
Government of South Georgia & the South Sandwich Islands (GSGSSI)
Location: Stanley, Falkland Islands
Hours: Full-time, 36.25 hours/week
Contract: 2-year fixed term (with option to extend)
Salary: £43,000 per annum + up to 25% annual gratuity
Closing Date: 23:59 (UTC-4), Friday 18 July 2025
Protecting a world-class wilderness through responsible tourism
At the Government of South Georgia & the South Sandwich Islands (GSGSSI), our mission is to safeguard one of the planet’s most remote and ecologically significant places. Home to millions of seabirds, whales, and seals, South Georgia is both a thriving ecosystem and a living museum of polar heritage.
Through our values-led framework, Protect, Sustain, Inspire, we promote rigorous environmental protection, evidence-based policymaking, and responsible, well-managed visitation. Are you ready to be part of this mission?
About the role
Each year, thousands of people journey to South Georgia—tourists, scientists, filmmakers, yachts, and research vessels—all of whom require government permission to visit. As Visitor Manager, you’ll be at the heart of managing and improving that process.
Based in Stanley, Falkland Islands, you’ll oversee our visit permitting system, lead on visitor site strategy and briefings, embed our new Entry Control System, and shape the future of tourism policy. You’ll also work closely with our teams at King Edward Point, the Falklands, and beyond to ensure visits protect the islands’ unique biodiversity while supporting sustainable growth.
What you’ll be working on
-
Managing visit permit assessments across multiple visitor types
-
Leading implementation of our new electronic Entry Control System
-
Acting as the main liaison with tour operators, the International Association of Antarctic Tour Operators (IAATO), and partner organisations
-
Delivering port-call briefings, resources, and biosecurity guidance for operators
-
Coordinating biosecurity measures and visitor site monitoring across the season
-
Developing and delivering a 3–5 year visitor strategy for sustainable tourism
-
Supporting response planning and incident readiness involving visitors
-
Collaborating with stakeholders to improve systems and collect visitor feedback
This job is for you if...
-
You’re a confident communicator with strong stakeholder engagement skills
-
You can assess applications and make decisions using policy or legislative frameworks
-
You’re experienced in managing multiple projects and operational workstreams
-
You’re comfortable working independently in a fast-paced environment
-
You enjoy turning strategy into action and driving continuous improvement
-
You have experience of team leadership or line management
-
You hold a full manual driving licence and are willing to travel internationally
-
You’re enthusiastic about remote, wilderness, or conservation-based destinations
Bonus points if you:
-
Have worked in the cruise, eco-tourism, or remote destination travel sectors
-
Have experience implementing digital systems or Entry Control processes
-
Have P&L or revenue generation experience in a tourism or operational context
-
Understand the use of working dogs in conservation or biosecurity settings
What we offer
-
£43,000 per annum + up to 25% annual gratuity
-
Flights to/from your country of residence and annual return travel
-
Relocation support and housing contribution in the Falkland Islands
-
30 days’ annual leave plus public holidays
-
A collaborative, international, and values-led working culture
-
The chance to visit South Georgia (subject to medical clearance)
How to apply
Please submit a CV and covering letter (max 2 pages each) outlining your motivation and how you meet the essential and desirable criteria
Deadline: 23:59 Falkland Islands time (UTC-4), Friday 18 July 2025
Please note: Applicants must be eligible to travel to the Falkland Islands (see full list of restricted nationalities on our website). Shortlisted candidates will be invited to interview in late July.
South Georgia & the South Sandwich Islands is a British Overseas Territory in the southern Atlantic Ocean.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver and develop the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, predominantly within Northern General Hospital, Sheffield but also in other hospital settings or Trusts as required.
To have a visible physical presence within the Trust and become embedded into clinical teams focussing on the major trauma pathways.
To work closely with those impacted by catastrophic injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating early access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by catastrophic injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Key responsibilities
The post holder’s primary duties and responsibilities are as follows:
-
Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by catastrophic injury.
-
Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
-
Provide consistency in assessment of all patients, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
-
Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
-
Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
-
Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
-
Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
-
Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
-
Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
-
Support the roll out of our Peer Support Service, focussed on promoting awareness and uptake within the region.
-
Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
-
Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
-
Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
-
Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
How to apply
Please upload your CV, and answer a couple of screening questions, demonstrating how you meet the criteria and outlining why you’re interested in the role.
If you have any questions about the role, or you would like an informal chat with the Services Manager, refer to the attached recruitment pack for full contact details and further information on the role.
Closing date: 5pm Tuesday 22nd July 2025
First stage virtual interviews: 28th July 2025
Second stage in-person interviews: W/C 4th August 2025
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.




The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role will take our charity’s mission to a wider audience at an exciting time of development and growth. For a small communications team, we punch above our weight - regularly hitting the headlines, getting featured on agenda-setting news shows, receiving pro-bono support from renowned agencies and we have high-profile ambassadors, such as Prue Leith, Henry Dimbley and Thomasina Miers in our corner.
We need someone who’s creative, strategic and has great media contacts, or the knowhow to forge them, who can ensure a steady stream of coverage that gets our work in front of key audiences. This is an exciting time. Change is coming to school food - the government has committed to updating the school food standards and you’ll be part of the effort to transform the food kids eat in school every day. You’ll enjoy problem solving, crafting ideas and media opportunities, from stunts to stories.
You’ll be working on exciting projects, experience some incredible food and be surrounded by an ambitious, diverse and dynamic team, all passionate about the power great food and food education in schools has to shape and change young lives.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
-
Work with the Head of Communications to develop and deliver content, media moments and campaigns that help raise awareness of our cause and achieve our wider strategic goals.
-
Work closely with colleagues, school chefs and teachers to unearth compelling content that will connect with key audiences.
-
Identify, create and secure opportunities for coverage of our charity’s mission in target publications and platforms.
-
Create and deliver communications plans and assets.
-
Build networks and contacts within mainstream, education and food-related traditional and social media platforms to secure proactive story and content placement.
-
Deal with reactive media queries to tight deadlines, overseeing preparation of briefs and Q&As.
-
Oversee the ongoing development of our website and work to improve user experience.
-
Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.
-
Monitor and control spending against delegated budget, clearing any anticipated variance with the Head of Communications in advance.
-
Develop and deliver a patron and ambassador strategy.
-
Oversee content creation for our online platforms, resources and marketing materials, ensuring brand consistency and appropriate audience targeting.
-
Ensure any data collection via our website or other platforms is compliant with GDPR and any related or superseding legislation.
-
Line manage and mentor the Communications Officer and Social Media Officer, with a commitment to ensuring their development.
Skills & experience:
-
3+ years prior experience in a similar role.
-
You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
-
You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead.
-
Experience of line management in a hybrid working environment. You must be committed to developing the team.
-
You have proven success designing and delivering communications plans and campaigns.
-
You have experience successfully pitching stories and/or collaborations to media, journalists and influencers.
-
You understand how to create engaging content - both written and visual.
-
You spot opportunities for coverage and know how to make them happen.
-
You’re up to date on media and communications trends and able to stay ahead of the curve.
-
You’re capable of managing multiple projects simultaneously.
-
You’re confident enough to deputise for the Head of Communications, such as deciding which reactive media queries to pursue, presenting at events and crisis management.
-
You can constructively critique the work of others with an emphasis on learning and continuous improvement.
-
You have excellent writing skills and communication skills.
-
Experience of education media would be nice.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
For the first interview, we will ask you to submit a short written exercise.
Expected duration of this application process: 4-6 weeks
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.





The client requests no contact from agencies or media sales.
Job Title: Database Administrator – VAC146
Working Hours: 37.5 per week (Flexible and part-time working offered by agreement)
Salary: £25,000 - £27,000 per annum
Contract: Fixed Term, 12-18 months
Deadline: Monday, 11 August 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.
Interviews to take place: Wednesday, 27 August 2025
Location: Leeds Charity Offices with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have excellent attention to detail and have experience of working with databases? If so, we want to speak to you!
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
As a Database Administrator you will help manage one of our biggest investments, our Fundraising CRM. Reporting to the Database & Insight Manager, you will play a key role in ensuring our fundraising database is effectively maintained and up to date.
You will assist with the administration and processing of donations, month end reconciliation, gift aid processing, and maintaining database records. You will manage day to day support and improvement of the database by completing regular housekeeping tasks that ensure data integrity and consistency is maintained.
The person will:
· Process income on the CRM database from a variety of sources, including online platforms (LHC website, JustGiving, Give as you Live, etc.) and BACS donations.
· Maintain accurate Gift Aid information and help prepare data for Gift Aid claims.
· Utilise Microsoft Excel to manage the import and export processing for internal and external data sets.
· Assist with monthly financial reconciliation support as needed.
· Ensure high standards for all supporter data entry and help to ensure data is kept accurate and up to date on the CRM with a focus on supporter preferences, change of addresses, etc.
· Ensure we are compliant with the UK's data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The successful candidate will have:
· Previous experience working with data management using CRM systems.
· Excellent IT skills and be confident and proficient in working with Excel, Word, Publisher, PowerPoint and CRM systems.
· Have an excellent understanding of marketing consent and GDPR
· Have a resourceful and logical mind with great attention to detail and high standards of accuracy
· Be able to think creatively and problem solve using data and strong critical reasoning skills.
· Have a strong understanding of Fundraising and Gift Aid legislation and compliance rules.
· Have strong communication skills, both verbal and written, with the ability to build relationships with a wide variety of stakeholders.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact us via our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Flexible and Hybrid Working
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The role of is a senior position within the Young Lewisham Project. The role is responsible for the workshop staff, young people and project management of the referral groups and activities. Managing staff, maintaining participant’s records and ensuring all administration required for OCN and other qualifications are kept up to date and in order.
Accountability
The post is accountable to the Managing Director.
Purpose
The purpose of this post is to provide leadership and management of the Young Lewisham Project workshops to achieve the operational goals of the project.
To be responsible for the achievement of project goals, measurable outcomes and outputs.
To continually develop and improve the Young Lewisham Project’s offerings.
Oversee and improve attendance
Principal Duties
To oversee the delivery of Young Lewisham Project programmes and activities.
To provide supervision and support to workshop project staff and volunteers to ensure co-ordination and effective team work within Young Lewisham and individual projects/groups.
To actively promote the services of the project through appropriate channels and on appropriate platforms.
To co-ordinate and facilitate good relationships with partners and attend multi agency meetings where necessary.
To have some oversight of IT system Monday and the collection and analysis of performance data, producing management information and reports for internal and external stakeholders.
To act as one of 3 designated safeguarding leads and attend all training to ensure current compliance.
Support young people with SEN
Support tutors to work with young people with challenging behaviour
Specific Duties Management
To plan and facilitate team meetings, multi-agency meetings, consultation and co-operative working with statutory and non-statutory agencies.
To manage the risk and safety of young people, service users and be responsible for their care whilst they engage with Young Lewisham Project along with other management team.
To ensure that Health and Safety processes and policies are followed and that risk assessments are in place, up to date and complied with.
Manage workshop equipment - service, maintenance, repair and replacement
Maintain up-to-date knowledge of legislation and policy in areas of education and youth work.
Oversee risk assessments and health and safety of workshops
Specific Duties Human Resources
Responsible for the supervision and management of workshop staff and volunteers involved in specific groups / projects within Young Lewisham.
Involvement in the recruitment and induction of new staff or volunteers involved in specific groups / projects within Young Lewisham.
Specific Duties pertaining to individual Groups and Projects
Responsible for workshop and tutor spending according to specific project budget and Young Lewisham finance policy and any funding agreements in place.
To work in a multi-agency setting e.g. schools, Youth Services, specialist projects/agencies to maximise development and learning opportunities for young people.
To work in a multi-disciplinary way by: building and maintaining relationships with partners, sharing information in line with the Data Protection Act and Young Lewisham policies; attending relevant meetings as necessary
Monitoring and Reporting
Responsible for maintaining and developing systems of monitoring that can capture and analyse performance data to track progress of individual projects against outputs and outcomes
Responsible for producing timely and accurate reports for the Management Committee and external funders.
General
In carrying out the above role, the post holder will:
Be available to work unsociable hours when necessary (this may include some weekends and overnight stays).
Work with young people in accordance with the core values of mainstream education & youth work
Manage accident and incident reporting processes
Adhere to and ensure the implementation of Young Lewisham Project’s organisational policies and procedures within their role.
Adhere to Health and Safety protocol and procedures in line with the nature of the role.
Be fully committed to the active promotion of the Young Lewisham’s Equality and Diversity Policy. Be committed to the involvement and participation of young people in the services they receive from Young Lewisham.
Seek to improve his/ her own performance and be committed to continuous professional development.
To act as an ambassador for Young Lewisham Project, upholding and promoting our organisational values and ethos.
The post holder will undertake any other duties of a similar nature, which are commensurate with the grade and seniority of the post.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.
You will be joining a small , friendly registered charity and registered provider with a supportive team.
Job purpose
The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.
The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.
This will be achieved through regular client-led keywork sessions and in close collaboration with external partners.
The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.
Duties and responsibilities specific to the role
Intensive Housing Management
- Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
- Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
- Work collaboratively with the Finance team to coordinate rent/ service charge collections
- Carry out regular occupancy checks.
- Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
- Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
- Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
- Ensure the accommodation meets all legal and statutory health and fire safety requirements
- Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
- To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
- This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
- To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
- Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
- Liaise with senior managers to ensure complaints are addressed in a timely manner.
Health and Safety
- Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
- Ensure you undertake required health and safety training.
- Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
- Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
- To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
- To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.
Keyworking, Support planning, risk assessment
- Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
- Use the SMART process to ensure all actions from keyworking are followed up.
- Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
- Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
- Signpost and refer to external statutory and voluntary sector partners where necessary
- Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
- Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
- Develop and maintain a thorough working knowledge of Adult Safeguarding
Team Working
- Foster a positive team culture, being supportive of colleagues
- Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
- Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
- Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
- Work to meet team targets.
- Support new team members in progressing through an induction programme
- To advise of any ideas which may enhance or improve the level of service delivered
Other
- No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
- Willingness to work flexibly in response to changing organisational requirements.
- Keep managers informed of all significant issues relating to and affecting service delivery.
- Ensure compliance with CLHT Equality and Diversity policy & procedure
- Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
- Attend regular meetings as directed by management.
- Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.
Person specification
Knowledge
- Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
- An understanding of the common reasons for homelessness amongst single homeless people with support needs
- Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
- Knowledge of the principles of Adult Safeguarding in a housing setting
- Knowledge of and commitment to the principles of the Equalities Act
Skills
- Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
- Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
- Assertiveness and de-escalation skills
- Able to proactively participate in a comprehensive induction to the organisation and the services provided
- Coaching skills
- Able to cope under pressure, using initiative to manage time and to meet deadlines
- Ability to work within a team, promoting open communication skills and creative thinking
- Proficient IT skills, including Excel and Word and basic keyboard skills.
- Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour
- Excellent numeracy & literacy - able to produce clear written records
- Integrity, sensitivity and understanding.
- Approachable, adaptable and assertive.
- Able to recognise learning needs and seek out learning and development opportunities with your line manager
- Is open and honest about mistakes and willing to use mistakes as tools for development
.
Experience
- Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
- Experience of working in partnership with other agencies to achieve effective outcomes.
- Experience of effectively prioritising your workload in a fast-paced environment
- Experience of de-escalating situations where clients have exhibited challenging behaviour
Other
- DBS Check.
- Strong empathy with homeless people, demonstrating a non-judgmental approach
- Commitment to the aims & objectives of the organisation.
Education and Qualifications
- Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
- Evidence of a commitment to ongoing professional development
- It is desirable for the postholder to have a valid driving licence
The client requests no contact from agencies or media sales.