Health safety volunteer roles

We're organising a new support group in Hull and are looking for a group facilitator. Would you be interested in taking on this role?

The primary purpose of this flexible volunteering role is to support us as peer support group facilitators for support groups for those affected by brain tumours.

1. Hours: Variable – depending on individual circumstances and what people can do
2. Support Supervisor: Amy Gorse

We want to ensure that volunteering with us is not daunting, so the exact tasks might vary depending on your circumstances. However, some typical tasks may include: 

• Facilitating peer support group sessions

• Provide emotional support to attendees 

• Offer information on YBTC services

• Attending relevant training

• Maintain records of attendance and provide feedback to YBTC

• Liaise with the venue about group bookings 

We are looking for people who are: 

• Are compassionate and non-judgmental 

• Have personal or professional experience with brain tumours

• Confidence in facilitating group discussions

• Commitment to scheduled group sessions

We can offer you the following: 

• Full induction and ongoing training 

• Ongoing support and supervision in your role 

• Opportunity to learn new skills 

• The satisfaction of making a positive impact on those affected by brain tumours 

We appreciate any volunteering help you can offer YBTC and want to ensure our volunteers have a positive experience with us. We pledge to support you as much as we can.  

To improve people's lives impacted by a brain tumour in Yorkshire through local support and research.

Use your skills to help shape brighter futures for children, young people, and families across Kirklees

Fresh Futures is a Kirklees-based charity aiming to improve lives and inspire change for vulnerable and  disadvantaged children, young people, adults, and families.

Our vision is for everyone to have opportunities for a better life, now and in the future.

To achieve this, Fresh Futures focuses on four interwoven strands: Education, Health & Wellbeing, Employability & Skills, and Relationships.

What will you be doing?

Our trustees play an important role in making sure that the charity is run in the interests of the children, young people and families we support. They strategically oversee the management and administration of the organisation.

Trustees also ensure the charity has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable the charity to grow and thrive, and through this, achieve our mission.

Trustees are asked to attend 6 meetings per year, of which four run virtually via Teams. In person meetings run twice a year and are face-to-face for a full day – these are always run at one of our sites in the Kirklees area. Trustees also have the opportunity to join one of our committees, for example, our finance committee.

What are we looking for?

We are looking to fill vacancies on our Trustee board and on our Finance and Governors sub committees.

Members of these committees do not necessarily have to also be Trustees. We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

We are particularly interested in recruiting new Trustees/members who have experience in any of the following:

· Health and safety

· Charity finance

· Marketing & PR

· Charity fundraising

· The commercial sector

· Knowledge of Kirklees

· Safeguarding children and vulnerable adults

· Independent education

We strive to be more representative of the diversity of the communities we serve. Applications from first time Trustees/Governors are welcome, you do not have to have previous experience of being on a board. Training and induction are provided.

What difference will you make?

By joining Fresh Futures as a Governor, you’ll help guide our strategy, strengthen governance, and ensure we continue improving lives across Kirklees. Your skills and perspective will support vital services in education, employability, health and wellbeing, and relationships - helping thousands of children, young people, and families thrive.

At FareShare, we stop good food from going to waste and give it to people who need it in our local community. Our Volunteer Drivers deliver food to our Community Food Members which is vital to ensuring the donated food we receive gets to the right people, instead of going to landfill. 

What will I be doing? 

• Safely driving vans to deliver and collect food 

• Loading and unloading food orders, planning routes and completing paperwork 

• Responsibly driving the van, cleaning the van, reporting any issues or accidents 

• Representing FareShare in a courteous and professional manner and, where necessary, you will be accompanied by a Volunteer Driver’s Assistant. 

Why volunteer as a Driver with FareShare? 

• Gain skills such as route planning, manual handling, organisation, teamwork and communication skills 

• Meet new people, be part of a team and socialise with other volunteers and Community Food Members 

• Be physically active, keep fit and help vulnerable people in your community. 

Requirements for the role: 

• Hold a full driving licence with no or low points 

• Be over 21 with minimum 3 years driving experience 

• Have the confidence to drive a medium-sized van (training/support will be offered where needed) 

• Be able to perform physical manual handling tasks safely including loading/unloading food from the van 

• Have the ability to complete paperwork and follow directions via Sat Nav system/map 

• Be adaptable and flexible. Managing surplus food is unpredictable and tasks can vary 

• Be positive, friendly and personable 

• Be able to work well in a team and on your own 

• Follow health and safety policies & procedures 

We are committed to embracing diversity and promoting equality and inclusion. As part of your application, please let us know of any health conditions or access needs that might impact your volunteering with us. 

We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!

This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).

We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.

Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.

Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.

If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!

Our Education Team is central to our mission — and we’re looking for passionate volunteers to help us deliver workshops, create educational resources, and raise awareness both online and in person.

About Emerge Worldwide

Emerge Worldwide exists to protect children, young people, and women from sexual exploitation and sex trafficking. Through education, training, and advocacy, we equip communities, schools, and professionals with the knowledge and tools to prevent exploitation and safeguard the most vulnerable.

The Role

As an Education Team Volunteer, you will:

• Deliver training and awareness workshops in schools, youth groups, and community settings.

• Assist in designing engaging resources such as toolkits, handouts, and presentations.

• Support our online education campaigns by creating posts, videos, or articles that raise awareness.

• Help evaluate feedback from workshops and contribute ideas for improving delivery.

Skills & Experience We’re Looking For

You don’t need to be a teacher or safeguarding expert . We’d love to hear from you if you have:

• A passion for protecting children and young people

• Confidence in speaking to groups or willingness to learn

• Creativity in designing educational materials or content

• Good communication and teamwork skills

• Good digital skills (e.g., Word, PowerPoint, Canva)

What You’ll Gain

• Free training on safeguarding, sexual exploitation awareness, and workshop delivery

• Experience in education, advocacy, and youth engagement

• The chance to make a tangible difference in your community

• Opportunities to develop public speaking, content creation, and teamwork skills

• Ongoing support and mentorship from the Emerge Worldwide team

Time Commitment

We are flexible — whether you can give a few hours a month or more, we’ll work with your availability. Most workshops run during school hours, with some evening or online opportunities. Other work can be completed in times convenient for you.

Impact of role:

1. Raising Awareness & Knowledge

• By delivering training sessions and workshops, volunteers will give young people, parents, and professionals the tools to spot the signs of grooming and exploitation early.
• Every workshop increases community understanding.

2. Empowering Communities

• By educating schools, youth groups, and the wider public, volunteers help communities learn how to protect and support vulnerable children and young people.
• They equip people with practical steps for prevention, safeguarding, and reporting.

3. Creating Resources with Lasting Value

• Volunteers help design toolkits, handouts, and digital content that schools, families, and agencies can use long after a session ends.

4. Preventing Exploitation Before It Happens

• Through education and awareness, volunteers help reduce the risk of exploitation in communities by teaching early warning signs, online safety, and where to get help.
• This proactive approach can save lives and protect children from harm.

5. Strengthening the Charity’s Voice & Reach

• By educating online (social media, blogs, campaigns), volunteers help amplify Emerge Worldwide’s message to a much wider audience, influencing policy, practice, and public opinion.

6. Personal & Community Transformation

• Volunteers become role models and advocates, showing children and young people that their lives matter and they have support.

Can you bring your vision, passion, and experience to support our rapid growth, and strengthen our board to deliver our strategy? North Cotswold Foodbank are looking for a trustee with experience in fundraising to join them.

What will you be doing?

North Cotswold Foodbank are looking for a trustee with experience in fundraising to join them. We are a fast-growing charity that requires a Trustee who can enhance the board and build our fundraising ability to support our growth, ensuring that we are compliant with fundraising legislation and in line with our policies.

Responsibilities (specific to your role):

• Help to develop and approve the charity's fundraising strategy, ensuring it aligns with the charity's overall goals and values. 
• Ensure compliance, taking responsibility for ensuring the charity's fundraising activities comply with all relevant laws and regulations, including those set by the Fundraising Regulator and the Charity Commission. 
• Manage any risks associated with fundraising activities, including conflicts of interest, and ensuring the charity's reputation is protected. 
• Trustees have a responsibility to scrutinize the fundraising budget and ensure that fundraising activities are properly funded and monitored. 
• Trustees play a key role in ensuring the charity's fundraising activities are conducted ethically and in accordance with the Fundraising Code. 
• Trustees may be involved in representing the charity at fundraising events or speaking to donors and the public. 

Responsibilities (common to all trustees):

• Collaborate with the trustee board to ensure that North Cotswold Foodbank’s financial dealings are systematically accounted for and on time, independently examined and made publicly available when necessary.
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law. 
• Ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• Ensure that North Cotswold Foodbank has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role.
• Give good counsel and measured advice on any matter that requires it, acting in a collaborative, positive, and constructive way.

What are we looking for?

North Cotswold Foodbank are looking for a trustee with experience in fundraising to join them. We are a fast-growing charity that requires a Trustee who can enhance the board and build our fundraising ability to support our growth, ensuring that we are compliant with fundraising legislation and in line with our policies.

Our ideal candidates would demonstrate:

• Knowledge, ability and passion for fundraising and grant application writing
• An ability to lead on any fundraising and grants matters in a supportive and confident manner
• An ability to lead on any matters relevant to your role.
• The ability to provide carefully considered advice in a constructive way.
• A knowledge of, and commitment to, the work of North Cotswold Foodbank and Trussell. 
• Sympathy towards the ethos and principles of Trussell.
• An understanding of the reasons why people face hunger, food insecurity, and/or food poverty.
• Someone who enjoys working as part of a team.
• An understanding that some periods throughout the year are busier than others.

We welcome applications from new and experienced Trustees.

What difference will you make?

By leading on Fundraising strategy for the food bank, you are providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with North Cotswold Foodbank.

Overview of the role

Airdrie Foodbank are seeking someone with fundraising and grant applications experience at board level, ensuring that the Board of Trustees are aware of and kept up to date with any fundraising or grant developments and build a sound fundraising strategy as we move forward. This role involves leading on fundraising affairs for the food bank and ensuring that they are conducted within good practice frameworks.

Responsibilities

As a trustee you will share collective responsibility for the governance of the food bank and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. It is also the responsibility of the treasurer to work in partnership with the chairperson and other trustees to ensure the financial viability and development of the organisation.

What will you be doing?

Trustee (Fund Raising & Grants Lead) responsibilities:

• to work alongside the director, treasurer and the rest of the board to plan what level of funds are required to be generated to ensure the effective running of the charity
• to work alongside the trustee board to ensure that all grants are sought and written with the purpose of meeting the charity’s vision and objectives
• to lead on the organisation of local fund-raising opportunities to support the running of the charity, including incorporating national Trussell fund raising campaigns/events throughout the year to oversee, with operational management support, the writing of high-quality grant applications that are in line with the charity’s vision and objectives
• to regularly communicate to the rest of the trustee board via trustee meetings or any other communication, any relevant information and/or developments regarding fund raising or grant applications.

Other responsibilities, along with the board of trustees, include:

• to approve, support, and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate to ensure that key risks are identified, monitored, and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
• to review and approve financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

What are we looking for?

We are looking for people who want to help their local community and work towards the eradication of food poverty whilst support the food bank to continue to provide emergency food to people who find themselves in crisis. Our ideal candidates would demonstrate:

• an understanding of, and commitment to, the work of the Airdrie Foodbank
• a knowledge of, and passion for, fundraising and grant application writing
• an ability to lead on any fundraising and grants matters in a supportive and confident manner
• a commitment to understand and support your local community
• excellent communication and collaboration skills
• willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board
• willingness to act in the best interest of the charity
• sound, independent judgement and ability to think creatively
• working effectively as a team member and demonstrating a willingness to learn and develop.

What difference will you make?

By leading on fundraising and grants matters for the food bank, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Airdrie Foodbank.

Can you bring your vision, passion, and experience to strengthen our board to deliver our strategy? North Cotswold Foodbank are looking for a trustee to join their board and lead on the key area of Marketing and social media.

What will you be doing?

Responsibilities (specific to your role):

• Establish a marketing strategy, offering leadership, guidance and support, in particular in the realm of social media, with the aim of helping to raise the charity’s profile and increasing donations, ensuring that the strategy aligns with NCFB’s overall goals and values. 
• Take responsibility for ensuring the charity's marketing activities comply with all relevant laws and regulations. Take responsibility for the annual review of relevant policies, such as the social media policy.
• Manage any risks associated with marketing activities, including conflicts of interest, and ensure the charity's reputation is protected. 
• Trustees have a responsibility to scrutinize the marketing budget and ensure that marketing activities are properly funded and monitored. 
• Play a key role in ensuring the charity's marketing activities are conducted ethically and in accordance with all legal requirements and in line with NCFB’s overall goals and values. 
• Follow and actively engage with the charity’s social media accounts.
• Maintain a good understanding of online threats, such as trolling, deepfakes and misinformation, and how these should be managed.
• Trustees may be involved in representing the charity at events or speaking to donors and the public. 

Responsibilities (common to all trustees):

• Collaborate with the trustee board to ensure that North Cotswold Foodbank’s financial dealings are systematically accounted for and on time, independently examined and made publicly available when necessary.
• Ensure your charity is accountable, actively complying with statutory accounting and reporting requirements and the law. 
• Ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• Ensure that North Cotswold Foodbank has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role.
• Give good counsel and measured advice on any matter that requires it, acting in a collaborative, positive, and constructive way.

What are we looking for?

North Cotswold Foodbank seeks someone with senior-level experience of marketing, and in particular, social media marketing. Our ideal candidates would demonstrate:

• Experience of working with the media (in particular in the realm of social media) and contacts within media organisations and/or agencies.
• A robust knowledge of contemporary IT, systems, and data management.
• An ability to lead on any matters relevant to your role.
• The ability to provide carefully considered advice in a constructive way.
• A knowledge of, and commitment to, the work of North Cotswold Foodbank and Trussell. 
• Sympathy towards the ethos and principles of Trussell.
• An understanding of the reasons why people face hunger, food insecurity, and/or food poverty.
• Someone who enjoys working as part of a team.
• An understanding that some periods throughout the year are busier than others.

We welcome applications from new and experienced Trustees

What difference will you make?

By leading on Marketing and Social Media for the food bank, you are providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with North Cotswold Foodbank.

Organisation: Support U is a leading LGBTQIA+ resource and support service based in the Thames Valley area. 

Location: Work from home but ideally based in Bracknell / Reading / Wokingham  

Commitment: Approximately 2-4 hours a week alongside any training and volunteer team catch ups / planning meetings 

Overview: 

Sometimes, you just need someone to listen without judgement. That’s why we’re launching a brand-new telephone support service for the LGBTQ+ community, and we’re looking for friendly, reliable volunteers to help make it happen. As a Volunteer Support Mentor, you’ll answer pre-booked calls from service users, creating a safe space for them to speak openly, offering emotional support, guidance, and signposting to other resources. 

What You’ll Be Doing 

• This is a home based volunteering role, but you’ll need to be based in Berkshire, ideally in the Bracknell, Reading, or Wokingham area. 

• The telephone support service will run twice a week within a 2-hour time slot. You’ll ideally commit to 2–4 hours per week. 

• Service users will pre-book telephone appointments via our website. 

• You’ll answer calls, providing a safe, non-judgemental space for users to talk openly, offering emotional support, guidance, and signposting to other relevant services. 

• After each call, you’ll complete a short record noting what was discussed, any guidance given and any safeguarding concerns. 

• Support U’s designated safeguarding leads will be available during service hours for any immediate advice or escalation. 

Who This Role Would Suit 

• Someone looking for a long term volunteering opportunity. 

• Qualified counsellors, psychotherapists, or other talking therapy practitioners who wish to give back to the community. 

• Students or trainees in counselling, psychotherapy, psychology, social work, or mental health nursing seeking practical experience. 

• Individuals with experience in mentoring, coaching, befriending, or other listening based support roles. 

• People with strong empathy, good listening skills, and an interest in supporting the mental health and wellbeing of the LGBTQ+ community. 

What’s In It for You 

• Make a direct and positive impact on the lives of LGBTQ+ individuals. 

• Help create a safe, judgement free space for those who may never have experienced one before. 

• Offer meaningful support, even a short 30 minute conversation can impact someone’s day or outlook. 

• Contribute to a wider effort to foster safety, inclusion, and understanding within the community. 

• Gain valuable experience in active listening, support work and working with diverse communities. 

• Be part of a welcoming, passionate and supportive team. 

Requirements 

• Based in Berkshire (preferably Bracknell, Reading, or Wokingham). 

• Able to realistically commit to a minimum of 2-4 hours per week for the long term. 

• Basic administrative skills and strong communication and organisation skills. 

• Some experience in a similar line of work (e.g. counselling, mentoring, support work) or willingness to learn and undertake training. 

• Willing to undergo an enhanced DBS check. 

• Evidence of completed safeguarding training or willingness to complete safeguarding training organised by Support U. 

• Comfortable using basic technology to answer calls/log call notes. 

• Commitment to maintaining confidentiality and safeguarding best practice. 

West Cheshire Foodbank was established in 2012 to provide emergency food to people in crisis. We are part of the Trussell network of foodbanks and last financial year we provided food to 14,500 people in the 12 months to March 2025. We can only do this with the commitment of our volunteers, our small, dedicated staff team and the much-valued support of local businesses, organisations and individuals.

We are now looking for two new trustees, with relevant experience, who share our vision for a future without the need for foodbanks. You do not need previous experience as a trustee to apply for these roles.

We welcome applications from people from all backgrounds and experience, particularly those who have lived experience of financial hardship and/or food insecurity. The successful candidates will be provided with an induction, training and support to help establish themselves in their roles.

Our Purpose is

1. to provide relief to individuals and families in crisis in West Cheshire, through the provision of emergency food supplies.
2. to provide practical, mental and spiritual support either directly or by referral to approved partner agencies to enable individuals and families avoid future crises.
3. to raise awareness of the causes of food poverty and to encourage both policy-makers and local people to take action.

Participation Trustee specific responsibilities

• Ensuring WCFB practice and strategic direction is informed by the voices of people with lived experience of food insecurity and financial hardship.
• Support the WCFB strategic lead to develop and implement the Participation Framework, including periodic reviews to assess progress, learning and impact.
• Support all trustees and members of the staff team to take a participatory approach where appropriate and enact the principles of participation.
• Model a participatory way of working to ensure voices of lived experience are amplified and help inform and influence key decisions at Board level.
• Ensure trustees are informed of the impact of national and local policy changes for people using WCFB with implications for service delivery and lobbying.
• Willingness to share your experience of food insecurity and/or financial hardship, whilst recognising that your experience cannot represent a whole community.

General responsibilities of all WCFB Trustees 

• Work alongside the Treasurer and the trustee board to ensure WCFB’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available as necessary.
• Ensure WCFB is accountable, actively complying with statutory accounting and charity law reporting requirements.
• Ensure that all charitable activities undertaken by WCFB are compliant with its charitable objectives as set out in its governing document.
• Ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• Understand and commit to WCFB’s strategic direction and mission
• Contribute to the development and review of WCFB’s strategic plan, ensuring it aligns with the needs of people struggling to afford the essentials.
• Help promote the organisation to a wider audience of potential funders, partners and people experiencing financial hardship and food insecurity.
• Ensure WCFB has appropriate procedures in place to comply with current legislation and good practice including: employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving time, thought and energy to fulfil your role.
• To serve as an additional promoter of the food bank in the community.
• Attend trustee meetings and produce feedback and reports as necessary.
• Ensure decisions are informed by people experiencing financial hardship by working in a participatory and inclusive way at board level.
• Demonstrate empathy and a non-judgemental attitude.

What are we looking for?

West Cheshire Foodbank are  looking for new trustees, with relevant experience, who share our vision for a future without the need for foodbanks. You do not need previous experience as a trustee to apply for these roles.

We welcome applications from people from all backgrounds and experience, particularly those who have lived experience of financial hardship and/or food insecurity. The successful candidates will be provided with an induction, training and support to help establish themselves in their roles.

We are looking to recruit a Participation Trustee who:

• Can fulfil the role as lead trustee for their specific area of responsibility, demonstrate leadership skills and confidence to work as part of the Trustee team
• Has experience of using a foodbank or of financial hardship
• Has volunteering experience in a community setting
• Has knowledge of the wider social issues associated with food insecurity and financial hardship
• Has knowledge of charitable law and funding or is willing to develop this
• Is friendly and approachable, able to communicate with people from a wide range of backgrounds
• Is willing to listen to other perspectives and give others the space to share their knowledge and experience
• Has a knowledge of, and commitment to, the work of WCFB
• Is willing to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board
• Will act in the best interest of the charity
• Demonstrates sound, independent, judgement and the ability to think creatively
• Works effectively as a team member and demonstrates a willingness to learn and develop

Benefits of volunteering

• Being able to use your existing skills to make a difference
• Meet new people who share your passion to eradicate poverty in the local community
• Make a real difference to the running of the foodbank as part of a team providing holistic support in the local community, ensuring a dignified experience to anyone visiting or in contact with WCFB
• Induction and training to support you in your role as a trustee

What difference will you make?

By leading on the food bank's participatory approach and ways of working, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with West Cheshire Foodbank.

Job Title: Volunteer Trainee Roller Sports Coach

Location: Various venues across the UK (including after-school clubs and community programmes)

Position Type: Volunteer – 8 to 16 weeks (initial commitment)

Expenses: Travel and other agreed expenses will be reimbursed

About RollaDome All Skate: RollaDome All Skate is a charity committed to making roller sports accessible, inclusive, and enjoyable for people of all ages and abilities. Through structured coaching and community activities, we promote active lifestyles, personal development, and teamwork in a supportive environment.

Role Overview: We are looking for enthusiastic Volunteer Trainee Coaches to join our team and support the delivery of roller sports sessions across multiple venues in the UK. This is an excellent opportunity for individuals who are passionate about working with young people, developing their coaching skills, and gaining hands-on experience in a community sports setting. The role provides valuable practical experience alongside mentoring and training, ideal for anyone considering a future in sports coaching, youth work, or education.

Key Responsibilities:

• Support Lead Coaches in delivering fun, inclusive roller sports sessions.

• Assist participants in developing fundamental skating skills and confidence.

• Help with the set-up and pack-down of equipment at sessions.

• Provide encouragement and positive feedback to participants.

• Maintain a safe environment by following health and safety guidelines.

• Take part in training and mentoring to build your skills.

• Act as a positive role model, promoting inclusion, respect, and enjoyment.

• Engage with participants, parents, and staff in a friendly, professional manner.

Person Specification: Essential:

• Enthusiasm for sport, coaching, and working with young people. 

• Willingness to learn and develop roller sports and coaching skills.

• Good communication and teamwork skills. • Reliable, punctual, and able to travel to different venues as required.

• Ability to work flexible hours, including after-school sessions and occasional weekends.

• Commitment to safeguarding, inclusion, and health and safety.

• Possession of a valid Enhanced DBS Check (or willingness to obtain one prior to starting).

Desirable:

• Intermediate or advanced roller skating skills.

• Experience working with children or young people in a community or sports setting.

• A recognised sports coaching qualification (any sport considered).

What We Offer:

• Mentoring and practical coaching experience.

• The opportunity to develop your roller sports and coaching skills.

• A positive, supportive team environment.

• Reimbursement of reasonable travel and agreed expenses.

• A meaningful role that contributes to improving young people’s lives.

• A potential pathway to paid coaching opportunities within RollaDome All Skate.

Summary

Role: Helpline Support Volunteer

Reporting to: Operations Director / Helpline Manager

Benefits: on the job training; ongoing professional development opportunities, and access to mental health and wellbeing support.

Hours: 3.5 hours per week (minimum)

Role Type: Voluntary (reasonable expenses will be paid)

Location: First Floor, 1192 Stratford Road, Birmingham, B28 8AB (office based)

Application deadline: 9am on Friday 19 September 2025

Interviews: Monday 29 September and Tuesday 30 September

Training: for 3 weeks across October (09:30-14:00 on 6th,7th,8th,13th,14th,15th,20th,21st and 22nd - please note these dates may be subject to change)

Start Date: 06 October 2025

About Us

Muslim Women’s Network UK (MWNUK) is an award-winning national charity based in Birmingham and has been running since 2003. MWNUK are working to advance equality and social justice for Muslim women and girls. MWNUK achieves its aims through research, campaigning, training, engaging with its membership, evidence-based advocacy, and by operating a culturally sensitive helpline and counselling service.

Training

Due to the variety of enquiries we receive and their sensitive nature, the first month of your role will involve specialised training.You will be required to attend 3 mornings per week for 3 weeks.

Purpose of the Role

We are looking for individuals to volunteer on our Muslim Women’s Network (MWN) Helpline Service which primarily provides support to victims of domestic abuse, violence against women and girls (VAWG) and related issues. We are also recruiting volunteers for a new helpline service focused on recording incidents of anti-Muslim hatred.

As a Helpline Support Volunteer, you will be answering calls, emails, texts, webchat and on Amal Safety mobile app from service-users and supporting them on the wide variety of issues that are raised on the Helpline.  The helpline supports women on more than 45 different issues with most of the calls relate to VAWG as well as mental health and wellbeing.

All responses must be in line with the ethos of MWNUK which upholds protection from discrimination, harassment and victimization in line with the Equality Act 2010. The nine protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

You will be responsible for maintaining accurate records of the client cases on MWN’s bespoke online databases, ensuring data complies with GDPR requirements.

Given the nature of the role, experience supporting individuals - particularly Muslim women - is essential. This may be through paid employment, volunteering, or informal support of friends and family.

You may also have the opportunity to contribute to maintaining website resources, promoting the service, supporting other MWNUK projects and activities related to Helpline issues.

Full training and ongoing support will be provided to help you feel confident and equipped in your role.

Who are we looking for?

We are looking for a highly motivated and organised individual who is passionate about women’s rights and keen to make a difference. An interest in Violence Against Women and Girls (VAWG) sector and tackling anti-Muslim hatred / Islamophobia is important.

We particularly encourage applications from women who may have taken a careers break or have caring responsibilities as full training will be provided and ongoing support to help you feel confident in your role.

Main responsibilities

• Providing high-level support to users of the MWN Helpline and/or a new anti-Muslim hatred / Islamophobia incident recording service, responding to telephone and electronic enquiries.
• Manage helpline cases, including accurate data entry into MWN’s bespoke database.
• Maintain confidentiality and adhere to data protection policies at all times.
• Attend training sessions as directed.
• Stay informed about developments and legislation on key issues such as forced marriage, violence against women, hate crime, Islamophobia, and related topics.
• Carry out administrative duties and provide support to the Helpline Manager, Operations Director, and Trustees as required.

Person Specification

We are looking for someone who:

•  Has a strong interest in the charity sector, particularly in empowering racialised communities and Muslim women.
•  Can work in a non-judgmental, culturally and faith-sensitive manner.
•  Demonstrates accurate listening and note-taking skills.
• Has an approachable and friendly manner, with strong communication skills.
• Possesses excellent IT skills, including data entry and email correspondence.
• Speaks a second language (e.g., Urdu, Arabic, Punjabi, Mirpuri, Pashtu, Bengali, Gujarati).
• Has experience supporting Muslim women and girls—through paid work, volunteering, or informal support.
• Maintains a high level of professionalism when engaging with internal and external stakeholders. 
• Has knowledge of key issues affecting Muslim women and girls, including domestic violence, sexual violence, forced marriage, honour-based violence, hate crime, Islamophobia, and mental health.
• Works effectively as part of a team.
• Can work independently in a highly organised manner.
• Is driven and committed to providing the best possible service and ensuring the success of the Helpline.
• Understands and upholds confidentiality, data protection, and professional boundaries.
• Has knowledge of the community sector and its role in supporting vulnerable groups.

 Equal opportunities awareness

• Demonstrates awareness of diversity issues and maintains a positive, non-discriminatory, and non-judgmental approach.
•  Committed to working collaboratively and flexibly with all members of the MWNUK team.

Essential

• DBS basic clearance

Application process

Stage 1: How to apply

Please send your cover letter (and CV if you are including this) by 9am Friday 19 September 2025. Your cover letter should be no longer than one side of A4 and must include the following:

• Your name and contact details (address, email, phone number)
•  Languages spoken
•  Why you are interested in this role
• How you meet the criteria outlined in the job description and person specification
• Transferable skills relevant to the role—feel free to draw on experiences from home life, education, work, or volunteering
•  Confirmation that: you can commit to the hours outlined and you can attend all training days
• Any existing affiliations with MWNUK (e.g. relationships with current staff, volunteers, or board members)
• Details of one referee who is not related to you

We welcome CVs in addition to the cover letter, but they are not mandatory.

Stage 2: Interview process

Shortlisted applicants will be invited to attend a face-to-face interview on Monday 29 September or Tuesday 30 September 2025.

Further information

•  Unfortunately, we are unable to provide feedback at Stage 1 of the application process.
• A Basic DBS clearance is required for this role.
• If successful, references will be requested. To help speed up the process, please include referee details in your cover letter and/or CV.
• In accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
• Please note that, in line with MWNUK’s legal obligations as a charitable company, all job applications (successful or otherwise) will be retained for a minimum of six months. Applications will be securely deleted once retention is no longer necessary.
• For more information, please refer to our Privacy Policy.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.