Helping volunteer volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll play an important role in taking time to listen to people in crisis, understanding what’s driving their poverty and identifying agencies they can be referred to for specific help. You’ll enjoy being alongside an enthusiastic team of volunteers. Using your empathy, confidentiality and motivation to support others you will truly make a difference and help to change lives.
What you will be doing;
- Listening to clients who visit the centre for food – providing a non-judgemental ear
- Looking at ways we can help them further
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we're looking for
We're looking for enthusiastic, creative and organised people across Bedfordshire to be a Community Fundraising Volunteer. Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.
What you'll do
You'll volunteer without regular time commitments, ‘as and when' volunteering! Engage with the public, organisations and local communities – promoting a positive image of the NSPCC! You'll be a valued part of one of our Volunteer Community Fundraising Teams across the UK, raising awareness and funds. We appreciate that work, family and friends come first and, with that in mind, this role offers flexibility to fit in with your lifestyle. You only need to commit to a couple of hours a month, but if you want to do more that would be great.
What you'll get
We'll support you with advice, skills and tools to help you fundraise and spread the word of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and you'll have the opportunity to grow your skills and inspire others to support us. It's also a chance to spend time with like-minded people and make new friends.
Who's right for the role?
While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experiences.
- Passionate about helping young people and children
- Enthusiastic and personable
- Strong organisational skills
- Able to think on your feet
- You work well within a team
- Great communication and social skills
We are currently unable to accept applications from under 18's to this role, please view our other volunteering opportunities.
Interested in getting involved? Volunteer today and join our fight for every childhood.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our volunteer Fundraisers use their organisational and people skills, as well as creativity and a sense of fun, to raise vital funds for their local branch.
What the role involves
This is a varied role that each branch can do a little differently, but it may include the following responsibilities, with potential for additional fundraising opportunities:
· Organising fundraising events big and small
· Identifying and helping to apply for local grants
What you’ll need for this role
· An interest in fundraising – prior experience isn’t a must
· Able to work independently from home
· Willing to attend meetings of your local branch
· A commitment to our aims and values
You’ll also need to complete the induction checklist and a reference check.
If it works better for you, there’s a possibility this role could be done remotely.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation, and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.
What is a Helper?
SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.
When would you be needed and where would you be based?
This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.
What would you be doing?
- Helping at public events by staffing stalls, stewarding etc
- Helping to distribute Christmas hampers to clients.
- Giving talks about SSAFA to schools and local groups
- Helping with office tasks like stuffing envelopes, ordering marketing materials
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local induction
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with a cheerful attitude
- Good spoken English
- Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.
- Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.
- Reliable attitude, keep appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely.
- Access to transport if needed for your role.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer, you will meet a wide variety of people with unique backgrounds and personal stories to share. You will discover new talents and skills you didn’t even know you had. Most importantly, you will build lasting connections and make new friends who share your passion for helping others!
Volunteers help in many ways, from making drinks and providing much-needed one-to-one attention for clients, to supporting outings, maintaining our building, assisting carer groups, and running fundraising events or campaigns. Each volunteer’s contribution plays a crucial role in supporting our work.
You will join the Headway Black Country team and work alongside dedicated individuals who make a real difference in the lives of those we serve.
We prefer volunteers to commit for at least six months, with a minimum of one half-day per week. This ensures you can make a meaningful and lasting impact while fitting the role into your schedule.
Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for patient, supportive people who’d like to spend a few hours each week helping others to learn and develop new skills.
As a Learning Support Volunteer, you’ll be part of a welcoming team that helps adults and young people take part in our learning, employability and personal development sessions. You’ll provide encouragement, guidance and reassurance to help participants build confidence and progress at their own pace.
This is a flexible, hands-on role for anyone who enjoys supporting others and wants to make a difference in their community.
What You’ll Be Doing
- Supporting learning and skills sessions led by tutors or facilitators
- Assisting individuals or small groups with practical tasks and exercises
- Encouraging participation and helping build confidence during activities
- Helping prepare materials, resources and session spaces
- Providing friendly reassurance and guidance to learners throughout sessions
- Assisting with feedback collection, attendance and evaluation records
Skills and Qualities We’re Looking For
- Good communication and listening skills
- Patience, empathy and a supportive approach
- Confidence working with people from different backgrounds
- Teamwork and reliability
- Organised and attentive to detail
- Willingness to follow guidance and safeguarding procedures
What You’ll Gain
- Experience supporting learning and employability programmes
- Opportunities to develop communication, facilitation and teamwork skills
- The satisfaction of helping others grow in confidence and independence
- A chance to meet new people and contribute to positive community impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Support Volunteer - Acorns Children's Hospice in Knowle
As part of our network of shops across the West Midlands, the Knowle store helps us generate vital funds to support children and their families. By volunteering in our store, you’ll play a key role in this mission while sharing your passion.
Step into a dynamic and exciting environment where no two days are the same!
The Role?
- Are you friendly, approachable, and enjoy helping people? We’re looking for a Customer Service Volunteer to join our team!
- In this role, you’ll support with customer interactions, helping our visitors find the perfect pieces while providing a warm, welcoming experience.
How much time will it take?
Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm. You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.
Why volunteer at Acorns?
- To help a local charity
- To make a difference in your local community
- To connect with like minded people and make new friends
- Boost your CV
- Opportunities to progress to other roles
- All training will be provided
Am I right for the job?
For this role, you'll need to:
- Be welcoming and friendly
- Have a good eye for merchandising
- Be a team player that thinks of others
- Be sensitive to the needs of our customers/donators
Full training will be provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring vital funding to adult carers in Solihull.
Your work helps keep services running and opens new opportunities for people who care for others.
As an Adult Carers Fundraiser Admin & Support Volunteer, you will play a key part in helping Carers Trust Solihull secure funding that enables us to continue and expand our vital services for adult carers across the borough.
Working alongside the manager, you will help identify and apply for funding opportunities, assist with administrative and community-based fundraising activities, and represent the charity in local events. Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities.
This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.
Key Roles and Responsibilities
- Research and help identify funding opportunities relevant to our work with carers.
- Support the manager with administrative tasks linked to grant applications and fundraising.
- Represent Carers Trust Solihull as a friendly and professional ambassador at fundraising events.
- Keep accurate records of fundraising activity, donations, and outcomes.
- Attend and help organise fundraising events that support our mission.
- Present pre-prepared presentations or films to funders and partners to raise awareness of our work.
- Assist or lead in writing small grant applications (and larger ones where confident).
- Collect and log donated items for our service (e.g., gift vouchers, tickets, Easter eggs, and Christmas selection boxes).
- Monitor when key funding streams renew or reopen, ensuring timely applications.
- Work collaboratively with the manager to assess the viability of opportunities within our available resources.
- Carry out any other agreed tasks related to fundraising and community engagement.
Preferred Skills and Qualities
- Good understanding of marketing and community engagement.
- Excellent written and verbal communication skills.
- Confident when approaching potential funders or representing the charity in public.
- Organised, reliable, and able to manage multiple priorities effectively.
- Experience writing small, medium, or large funding applications (desirable).
- Willingness to travel across the borough to attend events (expenses reimbursed).
- Comfortable working both independently and as part of a team.
- Able to understand and work within resource and role boundaries.
- Passionate about achieving a high-quality service for adult carers in Solihull.
What You Will Gain
- Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.
- Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.
- Skill development: Strengthen your communication, writing, and organisational skills.
- Confidence building: Engage with funders, local businesses, and the public in meaningful ways.
- Training and support: Receive full induction and ongoing guidance from experienced staff.
- Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.
Additional Notes / Special Requirements
- Flexible working hours and days, with some evening or weekend events required.
- An enhanced DBS check and references will be required before commencing the role.
- Travel expenses reimbursed in line with Carers Trust Solihull’s volunteer policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for creative, enthusiastic people who enjoy photography, storytelling and social media to help share the work we do and the difference it makes in our communities.
As a Digital Media Volunteer, you’ll help capture and share real stories from our projects and events, creating engaging content for social media, newsletters and other digital platforms. You’ll play a key role in helping us celebrate achievements, highlight opportunities and inspire others to get involved.
This is a flexible role for anyone who enjoys being creative and wants to use their digital skills for a positive cause.
What You’ll Be Doing
- Creating and scheduling social media posts across platforms
- Taking photographs or short videos during activities and events
- Writing captions, stories or updates that highlight community impact
- Helping prepare content for newsletters, blogs or website updates
- Supporting engagement by monitoring comments and interactions online
- Organising photos, videos and creative assets for use in campaigns
Skills and Qualities We’re Looking For
- Creative eye for photography, video or design
- Confidence using social media platforms such as Facebook, Instagram and LinkedIn
- Good writing and communication skills
- Basic knowledge of tools like Canva or other editing apps (training can be provided)
- Organised and reliable with good attention to detail
- Respect for safeguarding, consent and confidentiality when sharing media
What You’ll Gain
- Experience in digital communications and social media for a charity
- A chance to develop creative and storytelling skills
- Opportunities to build a portfolio of photography or content work
- The satisfaction of helping promote community stories and impact
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Trustee Recruitment
Age UK Redbridge, Barking and Havering
Become a trustee for Age UK Redbridge, Barking and Dagenham and Havering (Age UK RBH)
We are seeking new trustees to strengthen our Board and help shape the future of vital services for older people across our three boroughs.
We are looking for dedicated, passionate people, of all ages, with a range of professional and life experience, to join the Age UK RBH Board of Trustees.
You'll join a trustee team with a vast amount of personal and professional experience across a whole range of fields. You’ll be warmly welcomed, participate fully in the governance of our charity and all that entails, and supported to develop your skills.
We'd love to hear from you whether you're an experienced trustee or have never been one. It's just important that you're passionate about creating a fair and equal society for older people and can embody our values.
What we are looking for:
· Previous committee experience and abilities to work in a team
· Professional or voluntary skills and experience covering areas such as supporting older people, caring, finance, communication, property, Human Resources.
· People who live in one of our 3 core boroughs or work or have family connection to one of them or an interest in supporting older people in Redbridge, Barking and Dagenham and Havering
· Commitment to diversity and inclusion
It is not essential to be an older person yourself (due to a majority of older people on the existing board).
We are particularly keen to recruit trustees with experience in one or more of the following areas that are underrepresented on our board:
· Legal – governance, compliance, contracts, safeguarding
· Human Resources – workforce development, wellbeing, organisational culture
· Local Authority/Public Sector – commissioning, partnership working, policy insight
· Data and Digital – evidence‑based decision making, data governance, innovation
· Social Enterprise/Business Development – income generation, sustainability, entrepreneurship
· Commissioning and Contract Management – strategic commissioning, outcomes framework
We're actively looking to improve the diversity of our Board of Trustees, so we'd especially like to hear from people from diverse backgrounds and under-represented groups.
Time commitment
There are six Board of Trustees Meetings in the year usually on a Friday afternoon and additional training days as required.
Contact
To register your interest in becoming a trustee please email your CV with a short paragraph stating why you are interested in the role to chair
We will invite you for a conversation and provide further information about becoming a trustee.
Closing date: 31st January 2026
Interviews: Week beginning 9th February 2026
For more information please email:
Alima Qureshi, Chair of the Board of Trustee
Andreea Albu, Chief Executive
Age UK Redbridge, Barking and Havering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.
We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.
Our Retail Volunteer Anne shares why she loves volunteering, “I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It’s good to feel useful and part of the successful running of the shop.”
We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.
Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.
Where you will be based
Shop
Why we want you
We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.
What you will be doing
- Welcoming and assisting customers and donors
- Customer care
- Stock control
- Sorting donations
- Hanging and ticketing stock
- Helping to keep shop clean and tidy
The skills you need
- Effective communication and customer care skills
- A willingness to volunteer in a team environment, and with the public
- A willingness to undertake all training required for role
What's in it for you
- Meet new people
- Use your skills and learn new ones
- Make a real difference to people with our conditions
Disclaimer
Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats each year thanks to our dedicated and passionate volunteer groups and teams, all of which help our cats in different ways. Our treasurer volunteers maintain the finances of local groups and teams, ensuring they hold the funds needed to continue their vital work. Cats Protection relies solely on donations from generous members of the public, and our treasurer volunteers help make sure these funds are spent in the most effective way.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Preparing budgets
- Keeping accurate financial records
- Reporting financial records via ‘Cashlog’ (Cats Protection supplied software)
- Paying invoices and volunteer expenses
- Being part of a team which ensures there are sufficient funds to meet expenditure
- Updating and advising others on income received, expenditure and available funds
- Managing and monitoring donations made to the group
- Following financial procedures e.g. Gift Aid returns and VAT claims
Time expectation
Our current volunteer treasurers usually spend between 2 to 4 hours per week in this role. More hours may be required at certain times, such as towards the end of the financial year but support is always available.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Volunteer
Why we want you
As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.
What you will be doing
· Organising and attending awareness and fundraising events within the community
· Identifying new fundraising and awareness opportunities
· Helping at events
· Delivering presentations to community groups, schools, etc through
· SSAFA’s speaker programme
· Event administration
· Social media marketing
The skills you need
· Friendly and approachable
· Happy to help
· Basic IT skills would be an advantage
What's in it for you
· Use your skills, knowledge, and life experience to benefit others
· Support in your role from the team at SSAFA
· Develop your experience and skills which you can highlight on your CV and in job interviews
Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Recruitment Coordinator?
Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.
When would you be needed and where would you be based?
The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.
What would you be doing?
- Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
- Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
- Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
- Conducting ID checks (where relevant) so the volunteer can begin the vetting process
- Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
- Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
- Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
- Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
- Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
- Supporting any volunteers facing barriers to find a suitable role.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Use your skills, knowledge, and experience to benefit others.
- Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses.
- Support from the Volunteer Development Manager and Trainer (per region)
- Access to the Volunteer Experience Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, with good listening skills, patience, and a positive attitude
- Good communication skills, both written and verbal
- Good written and spoken English.
- Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
- Ability to encourage and motivate all volunteers to undertake training.
- Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
- Access to public transport or a car to travel to meetings and events and t meet volunteers.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.