Helpline advisor jobs in Central london, greater london
Want more results?
Add job titles:
To provide high quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.
To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Thank you!
The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for an individual to join our incredible frontline team. This is a role where you can learn about the difficulties that young people and their families face, deliver high quality advice, offer crucial emotional support and be part of a service that makes a phenomenal difference.
You will be responding to helpline calls, which can cover wide-ranging and complex issues. You will be using helpline skills to listen to callers concerns, and draw on your expertise to provide tailored guidance to service users.
You will need to ensure that you follow helpline safeguarding and data protection procedures, and accurately record information into our Parents Helpline database. And, above all, you will have a strong passion for helping parents and carers to support themselves and their child in the best way they can.
Registered Charity
101 - 500
To make sure all young people get the mental health support they need, when they need it, no matter what
The client requests no contact from agencies or media sales.