NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households through working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs.  

This post provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK. 

NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive and confident.  Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups.  They also get involved in a range of tasks to support these activities.  Energy Advisors sit within the Operations Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances. 

Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as NEA will provide full training to the successful candidate.

This is a full-time role - 37 hours per week Monday to Friday on a flexi-time basis.

This is a one-year fixed term appointment, and we are flexible about the location of the post. Office bases will be discussed with applicants on appointment, but staff are currently working from home on a temporary basis.

The job description which you will find on NEA’s website provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are looking for a positive, driven and people-focused Support Services Manager to manage a highly skilled team of Support Service Officers and Nurse Advisors in the delivery of high quality services that meets the greatest needs of those affected by blood cancer. 
 

The primary objective of the role will be to manage our services and provide practical and emotional information and support to anyone affected by blood cancer via our different platforms. But you’ll also be excited to use your knowledge and experience to scope out and project manage the development of new, innovative new services that meet the wide-ranging needs of the 1m people affected by blood cancer in the UK.  We are particularly keen to explore how we can use digital tools to increase our reach, and to provide greater value to the blood cancer community when they need it most.  Experience in digital project management would be particularly welcome.   

You’ll be excited to work flexibly and not daunted by regular adaptation to plans as we grow our insights and understanding about our community, and ways to support them.  You’ll love working with other internal and external stakeholders on projects large and small, working passionately to ensure the ‘patient voice’ is heard and always represented in everything we do.  This role will involve working with volunteers to oversee and moderate our growing digital and peer: peer services on a day to day basis, growing our network of people affected by blood cancer who can connect with each other and share experiences.  Keeping this community safe is vital, so an understanding of online safety practices is key. Impeccable written and verbal communication skills are essential in this role.  An understanding of blood cancer and blood cancer patient care would be beneficial.  

This exciting role provides the front line of our Blood Cancer Support Service, putting people affected by blood cancer at the heart of everything we do and tailoring our work to better meet their needs.  For this reason, the Support Services Manager will need to be resilient, adaptable, and determined to maximise the value and opportunities the role can bring to the blood cancer community. 

 We welcome applications from part time or job share candidates for this role.

Helpline Practitioner

This is a fantastic opportunity for you to develop your child protection expertise within a unique and highly influential national service, to work for an organisation whose core value is putting children first and you to personally make a positive impact on thousands of families across the UK.

Position: Helpline Practitioner

Salary: £25,500 FTE per annum, plus 3.5% rota allowance.

Location: Birmingham - Ciba Building

Vacancy Type: Permanent

Working Hours: 35 hours per week

Closing Date: 19th May 2022

About the role:

At their UK-wide Helpline, the charity’s priority is to empower the public to protect children and young people. With empathy, sensitivity and common sense you will provide emotional support, practical guidance and help to anyone who thinks a child may be at risk of abuse. Working as an advisor to adults across the UK you will encourage and empower them to look out for the children around them - to take action and give children a voice when they are unable to ask for help themselves.

You will be providing advice and assistance to the public via telephone, email, text and through social media. You will take ownership of each contact you take and you will be responsible for assessing the risk, liaising with our external child protection partners (Children’s Services, Police) to ensure prompt and effective action is taken to minimise the risk to any child.

About you:

To be successful in this role, you will need to have the following:

• A qualified social care, health or education professional and have substantial and extensive experience in safeguarding children and young people
• Driven by making a difference
• Up-to-date knowledge of child protection legislation and practical experience of child protection and welfare issues
• A passion for customer service
• An understanding of the needs of children and their psychosocial development
• Ability to collect, assess and summarise essential information in written format
• Good IT skills

This is a fast-paced national helpline with demanding targets, where self-discipline and the ability to work quickly are as essential to enable the charity to effectively deliver a child focused service. If you believe you tick all of the above and want to join in the fight for every childhood please apply now.

In return:

• Generous annual leave entitlement starting at 29 days per year (plus bank holidays)
• Employee discounts on everyday goods and services offering up to 35% off your favourite brands
• Employee Assistance Programme (EAP)
• Pension
• Life Assurance Scheme
• Family friendly policies including paid parental and carers leave
• Bicycle and Season Ticket Loans
• Staff volunteering opportunities

Other roles you may have experience of could include: Social Worker, Helpline Service Assistant, Helpline Manager, Child Helpline Manager, Child Protection, Helpline Coordinator Telephone Advisor, Operations Executive, Helpline Officer, Helpline Support, etc.

This is an exciting opportunity to be part of a team which is experiencing significant growth and is funded to deliver several successful and in-demand programmes to those unable to access support for an eating disorder or on a waiting list for NHS treatment.

The post-holder will have a passionate and enthusiastic approach in supporting individuals with an eating disorder, with advanced listening and communication skills. They will have excellent organisational and interpersonal skills, with the ability to work well both in a team and independently. This is an opportunity to gain experience in providing support in a holistic and practical way, working collaboratively with Beat’s services teams as well as receiving professional guidance through clinical supervision.

Support Officers are an integral part of the delivery of Beat’s services, providing high-quality support services to Beat’s beneficiaries, endorsing early intervention and sustained long-term recovery, notably through telephone, video call and online support channels across Beat’s support services, including the eating disorder support programmes and helpline.

The post-holder will be a member of the Services team, reporting to a Deputy Services Manager. Support Officers work closely with the Clinical team and receive support and supervision from the Helpline Management team.

Structured programmes are delivered within the Support Services opening hours. The ability to work flexibly is required. Hours can be worked over weekends and evenings and will include a daytime shift each week.

Welfare Rights & Energy Advisor

Permanent

Full Time (34.5 hours, Monday-Sunday)

Salary Range: £23,500- £28,500

Location: Home based/Remote

Are you looking to take your welfare benefits and energy advice knowledge to the next level by helping people living with cancer maximise their income?

Do you pride yourself on delivering exceptional customer care and high-quality information through a variety of communication channels?

Does your compassion, determination, and resilience shine through when supporting customers in a time of great need? 

If so, we would love to hear from you!   

About the Role

Now more than ever, people living with cancer are contacting our support line for advice relating to the rising cost of living, so to meet this need we are expanding our wonderful team.

You'll work within our Money and Work Team, offering comprehensive benefits and energy advice on our busy helpline, which receives up to 1000 calls per week, as well as by email and webchat. In addition to offering benefits and energy advice, you will support customers by signposting them to access debt, housing, and employment rights services.

We will offer you the opportunity to develop your knowledge and give you experience in an environment where you will become an expert in providing information to people living with and affected by cancer. This will enable you to build on your existing skills, and you will gain valuable experience from working in a growing and exciting area.

About You

We are looking for experienced Welfare Rights Advisors with some knowledge of Energy Advice who can demonstrate highly developed listening, communication, and interpersonal skills necessary to handle emotional and complex situations in a way which always balances empathy with professionalism.

To do this role you will have:

• Experience of providing up-to-date and accurate Welfare Rights and Benefits advice
• Some knowledge of Energy Advice
• Contact centre experience
• Excellent communication skills, both written and verbal
• Experience using the Microsoft Office suite of applications

Alongside having excellent technical knowledge, you will have a flexible approach to work. This will support our service as it enables us to meet the needs of more people affected by cancer. 

Working Hours

Full time hours are 34.5 per week on a shift system basis. The service operates 365 days per year and hours are worked between 08:00-20:15, Monday – Sunday, including some weekends and bank holidays. We offer fully flexible working which can be discussed at point of interview.

About Us

We help millions of people with cancer across the UK live life as fully as they can through physical, emotional, and financial support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Together, we do whatever it takes for people living with cancer; with heart, with strength and with ambition.

In return for the commitment and skills you’ll bring to our friendly, supportive and high-performing team, we will commit to actively developing you in the role. We offer excellent benefits including CPD, private medical insurance, life assurance, private pension, generous annual leave, and interest-free loans for season ticket and gym membership.

We strongly encourage people of different age groups, of different ethnically diverse backgrounds, of different religions, beliefs or no faith, and who identify as lesbian, gay, bisexual, transgender, and non-binary people, veterans, parents, and individuals with disabilities to apply. Macmillan is an employer which welcomes everyone to our team to join us and fulfil their potential with us.  If you need reasonable workplace adjustment at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc)

Recruitment Process

The application deadline is May 18th, 2022 at midnight. Please submit your application as soon as possible, as we reserve the right to change the closing date of our vacancies.

Successful candidates will be invited to a virtual group assessment centre w/c May 30th, 2022 via MS Teams.

Successful candidates will then be invited to a virtual interview w/c June 6th, 2022 via MS Teams.

The expected start date for this role is July 2022.

If you have any queries before applying, please contact People Services who will be happy to help you.

Any offers on this role are made subject to a criminal records disclosure check or equivalent. 

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are looking for a skilled, passionate and diligent Research Officer on a permanent and full-time basis to join the Solving Kids’ Cancer UK team.

There has never been a more exciting time to join us, as we launch our ambitious 5-year strategic plan. To help manage our growing international research portfolio and ensure maximum impact for children, we are recruiting for a committed and talented Research Officer to monitor ongoing projects, maintain key relationships, and share the impact of our vital work with partners and other stakeholders.

The ideal candidate

You will be a passionate individual with an understanding of clinical research and/or grant management. You will have a solution-focused and agile approach to working, and be able to apply your existing skillset to support and enhance the work of our Research team.

You will be organised, self-motivated, able to communicate effectively with colleagues and have the ability to respond flexibly and positively to unexpected changes or demands. Most importantly, you will have a passion for working for a charity with children at its heart.

For more information about the role and charity, view the attached Job Pack. Should you require an informal conversation prior to applying, contact the charity to speak to Leona Knox, Head of Research. 

What we can offer

• Salary £29,000
• 5% employer pension scheme contribution
• 32 days holiday inclusive of bank holidays (pro rata)
• Access to 24/7 confidential helplines for counselling support and legal and tax advice
• Wellbeing check-ins with manager and optional Wellbeing Action Plan
• Participation in staff surveys – an opportunity to anonymously share experiences at work
• Home/hybrid-working with information technology to support effective homeworking
• Regular opportunities to come together in person as departments / the full team
• Training opportunities – we care about our staff and volunteers and encourage opportunities for professional development
• Becoming part of a dynamic, ambitious, and child-centred charity working alongside people who are passionate about what they do

Shortlisting: Thursday 19 May; Interviewing: Wednesday 25 May and Friday 27 May, 10-2pm (via Teams)

Note, this role requires a basic DBS check. 

Solving Kids' Cancer UK is a parent-led charity and actively encourages applications from the parent community with lived experience of neuroblastoma and/or other childhood cancers.

Our work and practice is underpinned by safeguarding principles with the aim of protecting children and young people and enhancing their welfare. Solving Kids’ Cancer always works in accordance with legislation, statutory guidance and best safeguarding practices.

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

Contact the charity for a copy of our HR Privacy Notice.

Engagement and Training Officer - Online Learning

Shrewsbury - Home Based / Base Negotiable

Up to £27,089 per annum plus benefits

Full Time - 37.5 hours per week

Fixed Term Contract until 31st March 2023 initially with possibility of extension

.

Our client now has an exciting opportunity to join their Eco-Skills team to curate and create engaging adult learning courses to meet objectives of one of the UK’s leading environmental education charities.

The post holder will develop and maintain training standards and tutor networks for a portfolio of subjects and work with course co-ordinators and marketing to arrange course delivery. This post will be part of a national team with ambitious targets for income and impact. The scope for the team is 200+ online and place-based courses per year about biodiversity, natural history and environmental art. The focus is delivery in the UK through commercial and philanthropic funding.

Success will achieve accessible learning outcomes for target audiences by developing/upscaling learning pathways. This includes providing support for learners and links to partner organisations and Publications.

The role includes work on the Forgotten Places project led by Trees for Cities. This project is funded by the Government's Green Recovery Challenge Fund. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England, the Environment Agency and Forestry Commission.

Key responsibilities are:

• To produce and manage learning pathways for delivery through their online learning platform (Moodle) and learning locations in the UK.

• To achieve excellent working relationships with allocated external relationships, especially subject experts, associate tutors, partner organisations, natural history and art communities, and other stakeholders.

They ask that you have:

• A great work ethic where aptitude and attitude are key

• A natural pride in the work you produce

• A flexible and adaptive approach able to perform using your own initiative both independently and as a team player

• A professional manner in all that you do

• An empathy with their aims and objectives

• A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges

Benefits

• Holidays - 28 days, excluding bank holidays (increases with length of service - up to 2 extra days)

• Pension

• Sick Pay

• 24hr Counselling Helpline Service

• Life Assurance

• Health Cash Plan

• Training & Development

• Happy to talk flexible working!

They look forward to receiving your application in due course.

The closing date for receipt of your completed application is 30 May 2022.

Interviews are scheduled to take place via Zoom in w/c 6 June 2022.

Shortlisted applicants will be contacted by telephone and/or email.

Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We're looking for a Senior Online Communities Officer to help us grow and develop our digital peer support communities. Working with our community members and our brilliant volunteers, you’ll play a key role in helping us to reach and support more people affected by bowel cancer.

If you’ve previously moderated or supported an online community or have a background in providing digital support, then this could be the role for you. You’ll lead on growing and supporting a range of online communities, making them the go-to place for online bowel cancer support in the UK.  In return you’ll join our brilliant team, be able to work flexibly and finish each day knowing you have played a central role in supporting people affected by bowel cancer.

Childline Night Service Supervisor

As a Night Service Supervisor you will be responsible for the day to day delivery of a safe and effective helpline service for children and young people through volunteers.

Position: Childline Night Service Supervisor

Location: Birmingham - Ciba Building

Salary: FTE £29,607 per annum plus 7% Rota Allowance – pro rata

Hours: Full time and part time opportunities available

Contract: Permanent

Closing date: 1st June 2022

You will have the ability to provide effective supervision to volunteers and staff including feedback, training and support where needed and ensuring that a quality response is given to every child or young person who contacts the helpline.

You will have the proven ability to engage with children and young people as well as up to date knowledge of child protection systems, best practice, research and legislation and the ability to make child protection risk assessments.

You will be committed to protecting and enhancing the lives of children and young people.

Overnight shifts up until 7:30am is required - 2 shifts per week, with the requirement to work a third shift every third Saturday. Other shift work over evenings and weekend is a regular requirement to ensure the helpline can respond to all children’s calls.

There are currently three vacancies for this role:

• 1x Full Time 35 hours, Permanent
• 1x Part Time 17.5 hours, Permanent
• 1x Part time 21 hours, Fixed Term (1 Year)

Please specify in your application and interview which vacancy you are interested in.

As an organisation, the charity are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Their safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

Other roles you may have experience of could include: Helpline Service Assistant, Helpline Manager, Child Helpline Manager, Child Protection, Helpline Coordinator Telephone Advisor, Operations Executive, Helpline Officer, Helpline Support, etc.

Dementia Advisor

Contract Type: Permanent
Location: Flexible across the Area boundaries in West and South London
Salary: £20,872- £22,143 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 35 per week

Closing Date: 23 May 2022
Interview Date: TBC via Zoom/Teams

Location: Hybrid role (Homebased, Community and Office)

About Our Client

Dementia devastates lives. By 2025, over 1 million people will be living with the condition. But dementia won't win. Until the day a cure is found, our client will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything they do is informed and inspired by them.

They are one of the UK's leading dementia charity. Every day, they work tirelessly to find new treatments and, ultimately, a cure for dementia. They provide expert information, training, and support services to all those who need their help. And they are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

There is no direct care element to the Dementia Support Worker role, however they work passionately to provide advice, support and guidance to people affected by dementia.

This role supports people in their homes where they interact face to face, telephone and virtually to give people the tools and knowledge to make informed decisions about their future.

The company is proud to have a small but passionate and diverse team with a welcoming and supportive culture.

- Offering a vital and compassionate advice service to support and guide those affected by dementia.
- Provide community based, face to face services for an increased level of support for more complex cases.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Signposting clients to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access their services.

About you

They are hoping to welcome an approachable and knowledgeable Dementia Adviser to work in Wandsworth. This is an amazing opportunity to have a rewarding career providing support and guidance to people affected by Dementia.

They strive to help people to maintain independence, improving their sense of well-being, and putting people in more control of their own lives. They promote a person-centred service so that their support is unique to each individual, based upon their own aspirations and needs.

They are looking for:

- Someone who has working experience of assessing people face to face with an ability to assess their needs.
- Deliver advice and guidance with a non-judgmental approach and outstanding communication skills.
- Strong organisational and time management skills to manage your caseload of clients effectively.
- Good IT skills and be able to travel independently across Wandsworth
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other challenges this would be taken into consideration.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career within the company.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 132 818

The charity is seeking a Development Manager to take the lead on the charity’s operations in Northern Ireland and Scotland, and deliver the Hourglass model of community-focused support to tackle and prevent the abuse of older people.

This is a dynamic role, presenting a unique opportunity to create a responsive and person-centred support framework.

The Development Manager will play a key role in shaping Hourglass’ response to meeting the needs of vulnerable older people and their communities.

Leading a team of staff and volunteers, the postholder will develop strong partnerships with other agencies and networks, and have operational responsibility for all programmes, services and developments in both Northern Ireland and Scotland.  The Development Manager will also be involved in scoping the pathway for Hourglass to work in the Republic of Ireland.

As part of a UK-wide team, the postholder will work closely with the Management team, providing support relating to programmes, performance, policy, communications, and fundraising. With a passion for supporting and representing older people, the Development Manager will utilise relevant skills, knowledge and experience to develop an end-to-end model of support from prevention right through to recovery.

About us

The Lucy Faithfull Foundation is the only UK-wide charity dedicated solely to preventing child sexual abuse. We run the Stop It Now! helpline and campaign. Our mission is to prevent sexual abuse from happening by working with those perpetrating it, those affected by it and with protective adults who can keep children safe.

We are an influential charity and we’re growing. Our work is vital and has real impact – every day we protect children from harm.

About the role

We are looking for a dynamic and talented senior leader to join our management team as Director of Policy and Advocacy. This is a new role.

The successful candidate will advocate and influence policy, deliver effective engagement with a range of audiences and key stakeholders, and increase awareness of our work and our services. They will head up our communications team of five.

This role will contribute to organisational development, influence our direction of travel and create new possibilities for the prevention of child sexual abuse. This is a fantastic opportunity for a senior leader to have a big impact. 

About you

You will have experience of effective delivery at a senior management level in policy, advocacy, engagement or communications. A background in child protection is essential and there is scope to develop your existing areas of expertise.

We are seeking someone with an instinct for creative communications, authentic engagement and strong leadership skills. You need to be able to represent the Foundation with gravitas and credibility to the highest levels of external audiences (e.g. governments, law enforcement agencies, funders and charities), while at the same time being prepared to lead through example in a medium sized and growing organisation, with a hands-on approach to our day-to-day activities.

You will need:

• Experience of working in a child safeguarding role within statutory or non-statutory sector, or a thorough understanding of child protection and child sexual abuse.
• Experience of working at a senior management level in either a policy, advocacy, engagement or communications role.
• A demonstrable track record of engaging with decision makers and key influencers.

You will have:

• Demonstrable interpersonal, negotiating and collaboration skills, with the ability to influence both internal and external partners at a senior level.
• Highly developed verbal communication skills including the skill to speak engagingly to a range of audiences, including the public.
• Highly developed written communication skills to produce guidance and policy documents, reports, and articles that are engaging, clear and practical.

You will be:

• Passionate about the delivery of our vision of a world free from child sexual abuse.
• An inspiring role model for others, capable of building trust and promoting our vision / mission and values.
• Happy to pitch in and support colleagues on organisational priorities with a ‘can-do’ attitude.

At The Lucy Faithfull Foundation we believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Treating people fairly is part of our values and at the core of our culture. As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity.

If you are eager to make a positive difference in your next role, this is a superb opportunity to join a charity tackling an issue that affects 1 in 6 children across the UK. In joining us, you will be instrumental in helping us protect children from harm.

The closing date for completed applications is 24th May 2022 but we reserve the right to close the vacancy early as we will be interviewing candidates shortlisted as applications are received, therefore we advise that you submit your completed application form as quickly as possible.  Candidates not shortlisted will not be contacted after the closing date.

Service Development Manager

We are seeking an experienced Service Manager to manage, motivate, and develop a healthcare team and its services across the UK for a healthcare charity.

Position: Service Development Manager

Salary: Up to £41,324 depending on experience

Location: Homebased with very occasional travel to Maidenhead

Contract: Full time, permanent

About the role:

As Service Development Manager you will manage and develop the Healthcare services of the charity ensuring excellent benefit to beneficiaries and delivery of their charitable objectives.

This is an exciting and varied role, where no two days will be the same, your responsibilities will include:

• Work closely with the marketing team to promote support services to the public and healthcare professionals across the health systems of the UK.
• Manage an effective and efficient helpline
• Manage the production and update of information materials both off and online
• Work with the marketing team to coordinate and develop the e-news
• Manage identified project and programmes across the charity
• Ensure appropriate monitoring and evaluation systems are in place to measure outcomes and impact
• Establish good relationships with key stakeholders.

About you:

To be successful in this role you will need to be an excellent, supportive and engaging manager, with experience of service delivery within a healthcare setting ideally.

Essential skills and experience include:

• Experience of developing and delivering services/projects to educate and increase reach and engagement of beneficiaries.
• Experience of collaborative working, particularly with marketing teams.
• Experience of evaluating services/projects to demonstrate impact.
• Experience and an excellent understanding of commercial relationships.
• Strong project and people management skills.
• Experience managing budgets.
• Excellent MS Office skills in the use of email, internet, SharePoint, Teams, Word, Excel and PowerPoint.
• The ability to establish good relationships with key stakeholders.

Other roles you may have experience of could include: Operations Manager, Service Manager, Healthcare Service Manager, Healthcare Operations Lead, Business Operations Manager, Programme Manager Healthcare, Charity Development Manager, Healthcare Partnership Development Manager, Assistant Manager - Healthcare Services, Clinical Service Manager, Helpline Service Manager. Etc.

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?

ISWAN has recently obtained funding for this new role which will be pivotal to achieving the objectives in our new strategic plan.

As ISWAN’s Policy & Research Manager, you will be responsible for developing robust and relevant research projects to inform ISWAN’s policy positions and raise the charity’s profile with member organisations and the wider maritime sector.

We have no preconceptions about where the successful applicant will come from but you will need to have an awareness of policy drivers and how they impact on the core issues affecting an organisation’s work, a proven track record of taking a strategic approach to evaluating impact and analysing data and be capable of working effectively within a complex international context. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.