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Top job
Clergy Support Trust, Westminster (Hybrid)
£32,650 - £34,335 per year
Seeking an experienced Grants & Services Officer to join a passionate team where your expertise positively impacts clergy families.
Posted 1 day ago
Closing in 2 days
Edinburgh International Festival, Edinburgh, Edinburgh (Hybrid)
£25,000 - £28,000 per year
The role will join a team responsible for managing & growing relationships with corporate, international & strategic partners.
Posted 5 days ago
Prostate Cancer UK, Multiple Locations (Hybrid)
£62,250 - £67,300 per year
We're looking for a Head of Individual Giving to join our amazing Fundraising team.
Posted 1 week ago
Four Greens Community Trust Family and Wellbeing Hub, Plymouth (Hybrid)
£50,000 - £56,000 per year
Looking for a new challenge? Four Greens Community Trust is seeking an exceptional CEO to lead it in its phase of its growth and development
Posted 5 days ago
Safer London, London (Hybrid)
£27,445 FTE (£13,722.50 pro rata)
We're looking for someone who enjoys helping people get the best out of online systems, designing and delivering training and resources.
Posted 3 days ago Apply Now
Closing tomorrow
Harris Hill Charity Recruitment Specialists, London (On-site)
£16.48 - 16.48 per hour
Posted 4 weeks ago Apply Now
Closing tomorrow
Battersea Dogs & Cats Home, Battersea (Hybrid)
£29,335 per year
Posted 3 days ago
Closing in 2 days
Medair, Kennington (Hybrid)
£28,900 per year (pro-rated to agreed working hours)
Help enable life-saving humanitarian work by providing vital financial, operational and fundraising support.
Posted 1 week ago
Closing in 4 days
World Horse Welfare, Norwich, Norfolk (Hybrid)
£37,500 per year
Are you a Microsoft Dynamics 365 CRM professional who wants to be a valued member of a busy and friendly charity fundraising team?
Posted 5 days ago Apply Now
Page 6 of 13
Westminster, Greater London (Hybrid)
£32,650 - £34,335 per year
Full-time
Permanent
Job description

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

  • Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
  • Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
  • ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

  • Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
  • Prioritise any applications with particularly urgent requests 
  • Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

  • Provide clear guidance to applicants throughout the application process and respond to their queries quickly
  • Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

  • Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

  • Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
  • Proven experience of providing help and guidance, predominately over the phone and via email
  • Previous experience of using databases / CRM systems (e.g. Salesforce).
  • Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

Application resources
Posted by
Clergy Support Trust View profile Organisation type Registered Charity Company size 21 - 50

Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.

Posted on: 19 September 2025
Closing date: 13 October 2025 at 12:30
Tags: Advice / Information, Christian, Customer support, Faith-Based

The client requests no contact from agencies or media sales.