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The Access Project, Remote
£35 per hour
Can you support under-resourced young people to reach their full academic potential? Join The Access Project as a Group Tutor
Posted 1 week ago
Closing in 5 days
Alzheimers Society, Remote
£38,704 - £43,004 per year
Posted 1 week ago
Closing in 2 days
WaterAid, Canary Wharf (Hybrid)
£57,415 - £60,436 with excellent benefits
Posted 5 days ago
Closing in 3 days
Battersea Dogs & Cats Home, Battersea (On-site)
£25,210 per year
Posted 4 days ago
Closing in 5 days
South East Rivers Trust, Leatherhead, Surrey (On-site)
£30,371 - £39,716 per year
Posted 2 weeks ago
Page 6 of 7
London, Greater London (On-site) 19.41 miles
£34,567
Full-time
Contract (12 months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the role

This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.

Main duties

  • To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
  • To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
  • To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
  • To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.
  • Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
  • To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.

Key responsibilities

  • In conjunction with your Housing Needs Service Coordinator to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
  • To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
  • To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
  • To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
  • To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
  • To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

  • Experience of providing tenancy support to vulnerable individuals.
  • Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
  • Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
  • Experience of establishing relationships and working with a wide range of take holders and liaising with support agencies.
  • Experience of obtaining grants, local support payments and benefit payments for.

Desired knowledge

  • Knowledge of how to work with clients within a psychologically informed framework.
  • Knowledge of the issues which contribute to homelessness and challenges with maintaining tenancy.
  • Knowledge of risk and incident management in a psychologically informed manner.
  • Knowledge of welfare rights and how they impact on our client group.
  • Knowledge of resources, and other services supporting vulnerable people, and how
    to access them to obtain a positive outcome for our clients.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Application resources
Posted by
The Passage View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 29 May 2025
Closing date: 28 June 2025 at 12:45
Tags: Housing, Homelessness

The client requests no contact from agencies or media sales.