About the opportunity
The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.
As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers
You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026.
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.
Duties and responsibilities
- Process DBS checks for volunteers (training provided).
- Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
- Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
- Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning.
- Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
- Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
- Previous professional experience handling sensitive personal information appropriately.
- Proficiency in using Google Workspace.
- Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
- Evidence of adapting quickly to using a CRM system.
You will likely be more successful in this role if you have:
- Experience managing DBS applications, including supporting applicants with inquiries.
- Experience using Salesforce CRM for administration.
- Experience using Zoom to schedule online events.
Registered Charity
51 - 100
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of People and Culture
Salary: £48,000 - £51,000 - depending on experience (pro-rata)
Contract Type: Permanent
Hours: Part Time - 3 days a week (typical example of hours 09.30-17.30 but with flexibility)
Location: Remote with periodic travel to London (to our Elephant & Castle, central London office) and external meetings as required to meet the needs of the role
Responsible To: CEO
Application Deadline: 22nd September 2025
Responsibilities
Strategic HR Leadership
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Develop and execute the overall people and culture strategy aligned with Hatch’s overall vision, values and organisational strategy.
Organisational Culture & Employee Experience
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Work with the CEO to champion a values-driven, inclusive, and purpose-led culture that supports employee engagement and well-being.
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Design and oversee initiatives to enhance employee satisfaction, psychological safety, and workplace trust.
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Lead initiatives that reinforce cultural norms and behaviours aligned with organisational values.
Diversity, Equity & Inclusion (DE&I) Leadership
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Develop and lead the Hatch’s DE&I strategy
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Set DE&I KPIs; monitor progress and report to leadership in the quarterly board papers.
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Set up and work with an internal DE&I working group to implement DE&I Strategy
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Organise training and education programmes on unconscious bias, inclusive leadership, and anti-discrimination.
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Oversee equitable hiring, compensation, promotion, and development practices.
Employee Relations & Engagement
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Act as a senior point of contact for complex employee relations matters.
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Build systems for transparent communication, feedback, and conflict resolution.
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Analyse quarterly engagement surveys and eNPS score data and develop action plans for improvement.
Governance, Compliance & Reporting
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Deliver reports on key people and culture metrics to the Senior Leadership Group (SLG) and Board, ensuring data-driven insights support strategic decision-making.
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Ensure all people-related policies, procedures, and contracts are regularly reviewed and updated, aligning with organisational needs, values, and current employment legislation.
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Maintain compliance with employment laws and regulatory requirements, minimising organisational risk and promoting ethical practices.
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Support the organisation in responding to emerging workforce-related risks.
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Develop and manage the people and culture budget annually
Compensation and Benefits
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Ensure our pay, benefits and progression framework support employee well-being and align with DE&I principles.
Learning and Development
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Identify skill gaps and oversee the creation of learning strategies to support upskilling and reskilling.
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Promote a continuous learning culture and leadership development at all levels.
Talent Attraction, Management and Succession Planning
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Lead the design and execution of robust talent acquisition, development, and retention strategies.
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Oversee performance management frameworks to drive growth and accountability.
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Continually develop Hatch’s employee value proposition to build Hatch’s brand as an employer of choice
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Further develop our performance management framework to encourage high performance, professional development and values alignment
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Support and enhance our approach to leadership development and succession planning and providing support and advice to the team and managers to navigate these
HR Operations
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Act as owner of the Factorial HR system, ensuring data accuracy, functionality, and ongoing optimisation.
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Review and approve staff expenses in line with Hatch’s policy.
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Oversee all onboarding and offboarding processes, ensuring a smooth employee experience across the lifecycle.
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Manage changes to staff working hours, salaries, and contractual terms.
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Lead and coordinate recruitment processes, including job postings, candidate management, interviews, and offers.
Person Specification
Skills
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An all rounder, able to develop a big picture vision and deliver on the details
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A keen eye for identifying talent and passion for developing people (in both their professional and personal growth)
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A focus on diversity and inclusion as a competitive business advantage
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Ability to build authentic relationships across a diverse group of stakeholders
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Excellent communicator on all levels with demonstrated empathy and strong interpersonal skills
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Analytical skills and and ability to make, and support others to make, data-informed decisions
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Project management skills
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Problem-solving skills
Experience
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Proven experience in a similar leadership role, preferably within the social enterprise or nonprofit sector
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Demonstrated experience in developing and implementing people and culture strategies, talent management, and performance management programmes
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Leadership of end to end employee life cycle
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Partnering with business stakeholders across a whole organisation, especially senior stakeholders
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Leading people & culture project rollouts
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Developing a positive performance culture
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Experience with recruitment and HR systems advantageous
The client requests no contact from agencies or media sales.
Thank you!
WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.
Registered Charity
51 - 100
A world where every whale and dolphin is safe and free
The client requests no contact from agencies or media sales.