Home manager jobs in broadland, greater manchester

Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you! 

Job Description: Administrative Assistant 

Hours:

20 hours per week – Working days subject to discussion at interview.

Salary:

£26,000 (pro rata £13,000)

Reports to:

Administration and Finance Manager

Location:

The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.

Job Purpose

To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.

Main Duties and Responsibilities

1) Assisting with updating and maintaining governance documents such as policies and procedures.

2) Scheduling meetings and coordinating calendars for members of the team when needed.

3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.

4) Dealing with incoming and outgoing correspondence.

5) Arranging travel and accommodation for team members, trustees and consultants when required.

6) Support the CEO with administration where required.

7) Support the Administration and Finance Manager with finance administration where required.

8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.

9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.

10)  Supporting projects for fundraising and awareness campaigns or events.

11) Responding to fundraising enquiries and assisting with regular giving communications.

12)  Thanking donors (when appropriate) and supporting the donor journey.

13)  Ensuring supporter data is current and accurate on our CRM system (Salesforce).

14)  Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.

15)  Processing book orders and arranging shipment.

16)  Supporting the team with various internal audits.

17)  Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.

Personal Development

1) Undertake training as required or considered appropriate for the role.

2) Actively participate in regular supervision sessions and team meetings.

3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.

General

1) Maintain a professional and confidential approach to work at all times.

2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.

3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.

4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.

5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.

6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.

This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.

Role Terms

· The position is part time.

· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.

· Probation period is 6 months.

Recruitment Process

Initial telephone screening calls will take place week commencing 18th August 2025.

Video call interviews will take place week commencing 25th August 2025.

In person interviews likely to take place week commencing 8th September 2025 depending on candidate location. 

Humanimal Trust’s Vision and Values

Our Vision:

We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.

Our Values and attitudes

CONFIDENCE:

We are self-assured, clear and persuasive about what we believe and what we seek to achieve.

HOPE:

We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.

COLLABORATION:

We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.

AMBITION:

We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.

We are looking for people who are enthusiastic, great at building relationships, motivated, willing to get stuck in, committed and reliable. The role of a support worker is highly demanding and you will be working to address complex needs and challenging behaviour by providing assertive, consistent and enabling support to people with complex mental health problems, Autistic Spectrum Conditions, learning disabilities and substance misuse issues. We deliver our support and housing services 7 days a week, 24 hours a day.

Essential

• An NVQ Level 2 in Health & Social Care (or equivalent) and / or experience in a relevant field are essential.

• DBS Certificate registered on the update service

• Car driver and use of a car

• Understanding of professional boundaries

• Good IT skills using MS Word and Smart Phone Apps for rotas and electronic notes

• Flexible approach to working 

Cultural awareness and ability to meet the different cultural needs of a variety of tenant groups

SUMMARY OF DUTIES AND RESPONSIBILITIES:

Tenant-related support tasks:
• Every three months, to assess Tenants’ support needs in all aspects of their daily living skills and design support plans in conjunction with the tenant, their families and carers (where appropriate), lead colleagues, care managers and relevant professionals.
• To review and complete Support Plans, Risk Assessments, Health Action Plans, Hospital Passports and Epilepsy Passport where appropriate.
• Complete budgeting plans with Tenants and provide support with money management skills
• Support tenants with shopping for food/household goods in keeping with budgeting plans
• Support tenants with meal preparation, cooking, baking and promoting a healthy eating routine.
• Arranging/supporting/monitoring of health appointments and routine health checks and GP appointments including:
✓ Drug and alcohol services
✓ Clozaril clinic blood testing appointments and monitoring smoking and alcohol levels
✓ Depot clinic appointments
✓ Dental check ups
✓ Optical check ups
✓ Specialist Health checks – e.g. diabetic, epilepsy, dietician, smear tests, Mammograms, Blood pressure and ‘Flu jabs
• Review and update Tenant Personal Information Sheet and other tenant-related documentation.
• To administer medication in line with the organisation’s Medication Administration policy and procedure for the safe administration of medicines.
• Plan, arrange and encourage social activities by the Tenants.
• To supervise and encourage gardening duties and other neighbourly and community responsibilities.
• To provide personal care to tenants as necessary.

Tenancy-related support tasks
• To Support the Tenants in keeping their homes safe and secure and carry out:
• Monthly health and safety audits of properties of key tenants
• Fire risk assessments
• Setting up tenancy related bills
• Contacting and liaising with Utility companies
• Ensuring that tenancy related bills are paid on time
• Housing Benefit claims (BECs) • Dealing with queries from DWP
• Support the tenant with day to day cleaning in the home, including regular ‘deep cleans’
• Ensuring the correct household refuse and recycling bins are put out for collection on the relevant days.
▪ To complete all necessary records of inspections undertaken, repairs needed, identified risks etc.

Miscellaneous/Administrative tasks
• Ensure session sheets are complete and up to date.
• Ensure CareLineLive Care Management Software notes are completed following each support session
• Complete timely and comprehensive incident reports
• Undertake Money Log Audits
• Undertake Medication Administration Record sheet (MARs) audits
• Complete Medication Return sheets • Complete feedback questionnaires with tenants
• Undertake mandatory and good practice training
• Attend and participate in supervision
• To observe and promote Blue Pits Housing Action’s Health and Safety Policy.
• Attend and participate in training and staff meetings. To attend other meetings as required.
• To participate in training as required for personal and professional develop and ensure that Personal Training records are maintained.
• To liaise with care managers in a professional manner and attend multi-agency care planning meetings as required.
• To carry out any other duties and responsibilities or activities that may be reasonably required by the Leadership Team. 

Location: Home based
Department: Business Development
Salary: £40,000 - £44,500 pro rata (depending on experience)
Hours: 37.5 (minimum 15 hours p/w)
Job Type: Full time or Part time
Contract Type: Fixed Term Contract
 
An opportunity has become available to support income generation across AoC, with a particular focus on sport and physical activity, as Business Development Manager. This role is available as a fixed term contract, and is offered at an exciting time as new strategies are implemented.
 
Working within the central Business Development Team, who contribute to the delivery of AoC’s strategic objectives and support our members to deliver excellent outcomes for students, the role is responsible for delivering a coherent approach to income generation for funded projects, sponsorship, and commercial partnerships.
 
The ideal candidate will be an exceptional communicator who has financial acumen and strong negation skills. Experience of managing stakeholders and leveraging these relationships to maximise funding opportunities is required, along with experience of sourcing and securing funded project work from a range of funding bodies and charitable trusts.
 
AoC has a culture of high performance and commitment and we expect and get a lot from our staff. We offer trust and autonomy in a highly flexible working environment with a great package of rewards that includes a generous holiday entitlement, flexible pension scheme, opportunities for professional development including sponsorship of professional qualifications. We also know that our passion for the further education sector, and our focus on enabling colleges to help people realise their talents and ambitions, act as a great motivator for working at AoC.
 
Hours: Full Time (37.5 hours per week) or Part Time (negotiable but a minimum of 15 hours/ 2 days per week is required)
 
How to Apply
 
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
 
Your application must be submitted and received by 5pm on 11 August 2025.
Interviews: W/C 18 August 2025, online
 
Please note, candidates who are shortlisted for interview will be required to complete a short interview task, that will be emailed out to them in W/C 18 July 2025.
 
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
 
Thank you for your interest in this opportunity to join the AoC team.
 
REF-222906

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Please note this is a rolling recruitment campaign

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 11th August 2025.

The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

SENIOR SPORTS EXECUTIVE

Salary: £34,000 - £36,000 per annum

Reports to: Product Manager

Department: Marketing, Fundraising & Engagement

Location: Home-based anywhere in the UK (quarterly travel will be required to London as well as to events all across the UK).

Employment type: Permanent

Working hours: 35 hours per week (we are open to further discussion around flexible working requests such as compressed hours)

Closing date: Thursday 14 August 2025, 23:55*

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

*Please also note that we may close this role early should we receive enough interest, therefore early application is encouraged to avoid disappointment.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for you to join us as a Senior Sports Executive. In this role, you'll be responsible for managing a large portfolio of high-value relationships with external running, swimming, cycling, triathlon and obstacle course event organisers. Working with the Product Manager you'll be maximising income from these partnerships, overseeing the recruitment of participants to ensure all places are filled and working with Marketing to optimise participants' supporter journeys. Within this role, you'll also be responsible for looking for business development opportunities that support both the team and Cancer Research UK's goals.

What will I be doing?

• Working with the Product Manager to account manage and develop various high-value relationships with 3rd party event partners across the portfolio ensuring that we hit our income goals by achieving participation targets

• Pitching externally for new or renewal business, including completing applications and/or meeting event organisers in person 

• Building networks with event organisers and key partners within the Sports sector 

• Building knowledge, relationships and stewarding key internal relationships to maximise the value we get out of our partnerships

• Responsible for creating and managing Sports Team web pages and social media pages and producing innovative and bespoke content that is user friendly across all devices and that drives engagement and participation

• Attending on-the-day of events to steward key participants and event partners

• Working with our Event Delivery on key events to plan on-the-day activity and activations

• Taking responsibility for ensuring targets (participation and financial) are fulfilled for your accounts, working with event organisers to improve performance as needed

• Supporting in the delivery of the whole Events Portfolio when required.

What skills are we looking for?

• Significant experience managing relationships with external stakeholders 

• Relevant experience in negotiating contract terms and finalising legal agreements 

• Relevant external account management experience 

• Proactive approach and able to think creatively to exceed targets 

• Understanding and ability to meet financial targets 

• Ability to show strategic thinking 

• Knowledge of digital products used in sports & events and how to integrate them across CRUK platforms 

• A working knowledge of IT systems including purchase order systems, databases, Microsoft office 

• Willing to work some unsociable hours, travelling extensively and staying away from home during the event delivery season when necessary. Time off in-lieu will be offered where applicable.

• Accuracy and attention to detail.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

As an Advocacy and Support Officer, you will provide one-to-one support to people facing immediate crises or longer-term challenges. You’ll work closely with individuals—often in their own homes or community settings—to help them navigate complex systems and build more stable, independent lives.

In the main people we support are Irish or of Irish descent including the Traveller Community, particularly those who find it difficult to access mainstream services. However, our services are open to all.

You will be delivering advocacy and representative services in order for people to secure welfare benefits, better housing conditions, enabling people to access the financial benefits they are entitled to. This will include supporting people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement.

Additionally, as part of this role, you will be working across the whole service in supporting our focus on early intervention and prevention. 

As part of the wider ICCM team you will help to inform and actively support community-based advocacy, awareness, and public campaigns to increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop.

 

Key Responsibilities

• Provide individual advocacy and outreach support to vulnerable adults facing health, housing, legal, and social challenges
• Carry out initial assessments and develop care/support plans
• Deliver advice on benefits, housing, finances, and access to services
• Accompany clients to appointments and act as their representative with agencies
• Make appropriate referrals and work in partnership with statutory and voluntary organisations
• Maintain accurate records and input into the case management system
• Contribute to community outreach and education campaigns
• Attend training, team meetings, and supervision sessions
• Support and mentor volunteers and students involved in client work
• Represent ICCM at forums and network events to highlight the needs of the Irish and Traveller communities
• Fully embrace ICCM’s values in all your work
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

 

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

Job title: Co-Director

Status: Fixed Term Contract for 12 months

Location: Home based in London area

Report To: Founder of The Black Economists Network

Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays

Salary: Based on experience; £23- £25 per hour.

Full time salary                      £45,000-48,100 per annum:

Pro-rata’d to                           £9,568-10,400 per annum

Benefits: Pension, holiday scheme

 

About us:

The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.

 

Do you:

• Have a passion for our mission and have a commitment to social impact?
• Proven leadership or management experience
• Have the drive and experience to help us to develop our long-term strategy?
• Have strong decision making skills?
• Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
• Enjoy working with people from a range of different backgrounds?
• Want to make a difference?

Would you

• Like to be part of an organisation that is striving to increase the visibility of Black economists?
• Be comfortable dealing with legal, financial and regulatory requirements?

Are you:

• An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
•  A strong communicator who can break down barriers and build relationships?
• An engaging public speaker who can represent TBEN in front of a variety of audiences
• An experienced people manager who can build a successful, collaborative and supportive team environment?
• Flexible and adaptable and happy working in a range of different environments?

If so, this is the role for you……..

The opportunity:

We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation.  The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.

This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.

 

If you have:

Essential:

• Proven experience as an Economist or a field related to economics and related fields;
• Proven experience as a people manager who has recruited, nurtured and developed a successful team;
• Proven leadership and management experience
• Clear experience managing budgets, understanding funding cycles and financial reporting
• Excellent communication and relationship building skills;
• An in-depth understanding of – and a passion for – promoting diversity and inclusion;
• Experience of working collaboratively and making strategic decisions;
• Excellent organisational skills, multi-tasking and prioritising across multiple projects
• A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
• Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
• Right to work in the UK.

 

Desirable:

• Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
• Fundraising or partnership experience
• Experience securing grants
• Building strategy partnership
• Public speaking
• Strong financial acumen and understanding of non-profit funding models;
• Experience in event planning and management;
• Experience of working in the charity sector;
• Economics related qualification.

Does this sound like you?  We would love to hear from you. 

We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission

Closing date: Monday 11th August 2025

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country. 

" Package Description:

Make a Real Difference Through Volunteer Management

New Role: Volunteering Development Officer (Part-Time, 20 hrs/week)
Salary: £18,481.60 (pro-rated from £34,653 FTE)
Location: Hybrid – Cheadle & home-based with travel across Greater Manchester
Hours: 20 per week (occasional evenings/weekends to cover events)
Reports to: Head of Workforce Analytics & Operations

Are you a clear, confident communicator who can engage a variety of audiences — from volunteers to internal teams — both in person and online?
 Do you enjoy motivating and inspiring others to achieve shared goals?
 Can you manage complex relationships with professionalism and positivity?
 Are you highly organised, with excellent time management and the ability to prioritise and collaborate effectively?

If so, you could be the person we’re looking for.

We’re excited to offer a brand-new opportunity for a Volunteering Development Officer to lead the way in delivering an exceptional volunteer experience across Together Trust. You’ll ensure every volunteer feels valued and supported — and that their work makes a lasting, meaningful impact for the people we support.

At Together Trust, we believe in the power of volunteering to change lives – for both our volunteers and the people we support. Together we make a difference. We develop and learn, and we support each other. Every day with us is different, but our mission remains the same: to champion the rights, needs and ambitions of the people we support – they are at the heart of everything we do. We stand by them, and we work together for change.

 What You’ll Do:

• Lead on delivering our Volunteering Strategy and action plans
• Act as the central point of contact for all volunteering across the Trust
• Design and coordinate inclusive recruitment campaigns
• Support services in developing meaningful, co-designed volunteer roles
• Drive volunteer recognition and retention initiatives
• Ensure best practice in Safer Recruitment and induction
• Analyse volunteering data to inform improvements
• Champion equity, diversity and inclusion within the volunteer workforce

  What We’re Looking For:

• A relevant qualification (NVQ Level 3 in Management or equivalent).
• Significant experience in recruiting, training, and supporting volunteers — including hard-to-fill roles.
• Strong knowledge of Safer Recruitment practices and volunteer management systems (or HR equivalents).
• A successful track record of delivering complex volunteer projects to deadlines.
• Experience working in the charity sector, with a solid understanding of volunteer leadership, recruitment, and retention challenges.
• Confidence in using data to analyse trends and improve volunteer engagement.
• Up-to-date knowledge of relevant legislation, including data protection.
• Proficiency in Microsoft Office and strong IT literacy.

 Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years.
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home.

At Together Trust, you'll join a passionate and supportive team, working in a flexible environment where you can shape meaningful volunteer experiences and make a lasting difference.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

If you're committed to Positive, Passionate, Professional, and Supportive values, we’d love to hear from you.

Want to know more? View the full Job Description on our website and apply today!

This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.

 Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

"

Location: Remote (based in England & Wales with occasional travel required for biannual team days in London, termly Support Coach Team meetings in various locations, and twice termly vists to facilitators in various locations). Due to location of regional hubs, we would encourage applications from the Bristol, Liverpool and Manchester areas.

Salary: £28,665 - £30,765 pro rata (£22,932 - £24,612 actual)

Hours of work: 4 days a week (28 hours)

Contract type: Permanent

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us​

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The Support Coach role involves:

• Supporting volunteer facilitators by coaching them through the opportunities, challenges and obstacles of running a Kids Matter programme
• Training and upskilling facilitators by helping run events and develop new resources
• Working with the wider Kids Matter team to encourage and strengthen Kids Matter’s church partnerships

At Kids Matter, we are committed to delivering effective coaching. All Support Coaches are given the opportunity to go through the coaching accreditation process with ICF to become an Associate Certified Coach (ACC). Kids Matter provides the support and supervision for this to take place, and will cover the cost of the accreditation if the individual remains employed as a Support Coach for the two years following applying for accreditation. If the individual leaves before two years, a percentage of the accreditation cost will be required to pay back.

About you

Are you someone who enjoys coming alongside others, encouraging and challenging them as they learn and grow? Do you have a strong understanding of the disadvantages many families face in the UK? Can you sensitively and effectively communicate with people from a wide variety of backgrounds and experiences? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision to see every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Support Coach position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm Monday 1st September 2025. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

**Please find the applicant pack with full details of the role in the documents section.***

LTSB has ambitious plans to grow our income over the next few years. You will be joining our fantastic Fundraising team, which currently has three members of staff who work with trusts, foundations, institutions, companies and individuals to ensure the charity has the funds and key relationships necessary to achieve our aims.

This brand new role will support with developing and growing the number of trusts, foundations and institutions we are working with.

Income from trusts, foundations and statutory sources is an important income stream at LTSB, and you will work closely with the Fundraising Manager to develop and execute a strategy in order to grow and retain some of our existing funders, as well as bring new ones on board through effective research and prospecting.

This role would suit someone who has some experience of trust fundraising but is looking for the next step, therefore you must have experience of grant writing (five figure bids). You will have competent writing skills and experience of building and maintaining strong relationships and searching for new ones, whether online or in person. You will be enthusiastic, driven and creative with a can-do attitude. This role will have periods of high intensity. Being able to manage the highs and lows of trust and foundations fundraising is key.

As we all work remotely, you will also need to be a self-starter and be able to work independently. We would expect a thorough understanding and commitment to LTSB’s vision, mission, and work.

To apply to be our Fundraising Manager - Trust and Foundations, please submit the following:

• Your CV
• A personal statement (maximum 2 pages) outlining how you fit the person specification and why you feel you can contribute to LTSB’s work and impact.

Apply by 6.00pm on Wednesday 6th August 2025. Interview dates are likely to be 1st and 2nd April, and will be held online. Second interviews will be scheduled for the following week (if required).

LTSB’s vision is: a world where all young people can choose their careers, with an emphasis on improving the lives of young people from disadvantaged backgrounds. The successful candidate will have a proven commitment to improving the lives of young people from disadvantaged backgrounds, and they have an excellent understanding of social mobility, diversity and inclusion issues, and how these factors impact young people.

LTSB does not have its own offices - so you will work remotely, but occasional travel to our city hubs Birmingham, Liverpool, London, and Manchester will be required. 

If you would like to discuss the role, please contact Petra Jarratt, our Fundraising Manager on petra @ ltsb.charity.

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.