Hospitality volunteers volunteer roles in london

Refettorio Felix is a community kitchen with an open-door policy in the Earl's Court area. We provide a safe haven and a warm, welcoming atmosphere for those facing homelessness and financial crises.

Using surplus food ingredients, our kitchen freshly prepares a three-course lunch for up to 140 people per weekday. We are looking for friendly and dedicated volunteers to support us in our mission to provide fresh and nutritious meals to our guests.

Your support will have a meaningful impact on the quality of lives of the most vulnerable members of the community. From trained and experienced Chefs to keen home cooks, we would love to hear from you!

Overview:
We are seeking enthusiastic and dedicated volunteers to assist in the operation of our new community cafe. Volunteers will support the Community Cafe Managers in delivering excellent customer service, making & serving meals (sandwiches, salads, daily specials) maintaining the cafe, and engaging with the community. This is a great opportunity to contribute to a vibrant community hub, gain valuable experience, and meet new people.

Key Responsibilities:
1. Customer Service:
   - Greet and welcome customers warmly.
   - Take customer orders and process payments.
   - Make & serve food and beverages to customers.
   - Handle customer inquiries and provide information about the cafe and its offerings.

2. Cafe Maintenance:
   - Assist in setting up and closing down the cafe each day.
   - Maintain cleanliness and hygiene standards in all areas of the cafe, including the kitchen, dining area, and restrooms.
   - Wash dishes, clean tables, and ensure the cafe is tidy and presentable at all times.

3. Stock Management:
   - Help monitor stock levels and report low supplies to the manager.
   - Assist with the receipt, storage, and organisation of deliveries.
   - Restock shelves and display areas as needed.

4. Community Engagement:
   - Support community events and group activities held in the cafe.
   - Engage with customers and community members, fostering a friendly and inclusive atmosphere.
   - Help promote community programs and initiatives.

5. Team Collaboration:
   - Work collaboratively with other volunteers and staff members.
   - Attend training sessions and team meetings as required.
   - Provide feedback and suggestions to improve cafe operations.

Qualifications:
- Passion for Community Service: Enthusiasm for helping and engaging with the community.
- Customer Service Skills: Ability to interact positively with customers and provide excellent service.
- Reliability: Dependable and punctual, with a commitment to fulfilling scheduled shifts.
- Team Player: Willingness to work as part of a team and support fellow volunteers and staff.
- Adaptability: Flexibility to assist with various tasks and adapt to changing needs.
- Basic Food Handling Knowledge: Understanding of basic food hygiene practices (training will be provided).

Time Commitment:
- 4 hr shifts are available on weekdays and weekends, with flexible scheduling options.

Benefits:
- Experience: Gain valuable experience in customer service, hospitality, and community engagement.
- Training: Receive training and support from experienced managers and team members.
- Community Involvement: Make a positive impact in your community and meet new people.
- Recognition: Be part of a supportive team that values your contributions.

Application
Please fill in this application form: https://zfrmz.eu/teuq7xUKAFr5FfxDGQ9V and we will give you a call
 

Join Us in Empowering Inclusive Employment Through Hospitality

Fair Shot is a London-based charity on a mission to transform the lives of young adults with learning disabilities by breaking down barriers to employment. Through our training café and hospitality-based social enterprise, we provide real-life work experience, skills training, and supported internships that lead to meaningful jobs and independence.

Now in our fourth year and led by our Founder & CEO, we’ve grown to a team of 24 and operate with a hybrid income model: 50% from our hospitality revenue streams and 50% from fundraising.

We’re looking for an experienced Finance Director (volunteer, pro bono) to help shape our financial strategy and structure as we scale. You’ll play a vital leadership role in ensuring sound financial governance and driving our mission forward through strong fiscal stewardship.

Time Commitment: 10 hours/week
Start: Immediate
Location: Primarily remote, with initial onboarding and some in-person meetings in London
Minimum Commitment: 1 year (renewable)

Why This Role Matters

As we grow our impact and revenue model, your financial leadership will be instrumental in helping Fair Shot make strategic, sustainable decisions that expand inclusive employment opportunities across the UK.

What You'll Do

• Lead and oversee the charity’s overall P&L (profit and loss) and financial performance

• Develop and implement long-term financial strategies in collaboration with the CEO

• Improve and maintain financial systems, controls, and internal processes

• Manage the relationship with our part-time accountant (10 hrs/week), who handles:

  • Monthly reconciliations

  • Filing expenditures

  • Paying invoices

• Oversee two bank accounts — one for fundraising (restricted/unrestricted) and one for hospitality revenue

• Prepare for annual audits and ensure compliance with regulatory requirements

• Guide cash flow planning, budgeting, and forecasting

• Present financial reports, risks, and insights to the Board of Trustees

• Work closely with the CEO and Head of Operations on all financial planning and decision-making

What You Bring

• 10+ years of experience in senior finance roles, including P&L ownership

• Ideally experienced in the charity and/or hospitality/social enterprise sectors

• In-depth understanding of UK charity finances, including restricted/unrestricted funds

• Experience improving financial structures and preparing for audits

• Comfortable advising founders, leadership teams, and boards

• (Desirable) Relevant qualifications: ACCA, CIMA, CPA, CFA, or MBA

What You’ll Gain

• Use your expertise to drive social impact through inclusive employment

• Play a key role in shaping the future of a fast-growing, purpose-driven organisation

• Join a collaborative, values-led leadership team

• Opportunity for this role to evolve into a Trustee position

Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.

Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route. 

The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities. 

Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men. 

Trailblazers are looking for Volunteer Mentors who are:

• Empathetic with a positive outlook and manner.
• Able to help others without judgement or discrimination.
• Excellent communicators with a sense of humour.
• Well organised, can prioritise and multi-task.
• Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
• Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
• Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
• Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.