House manager volunteer roles in hitchin, hertfordshire
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.
Key tasks
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Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.
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Diagnose and resolve user interface (UI) issues specifically related to the student application.
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Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.
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Effectively escalate complex or unresolved technical problems to the digital team.
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Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.
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Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.
What we’re looking for
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Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.
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Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.
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Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.
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Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.
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Familiarity with support ticketing systems and knowledge base management.
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Ability to work collaboratively with cross-functional teams.
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A proactive attitude towards identifying areas for improvement in support processes and user experience.
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Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.
What we have to offer
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Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Professional development and practical experience in design and digital marketing.
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Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Podcast Hosts (remote but UK based) are invited to join our team to produce thought-provoking episodes that spotlight leaders in sustainability across the UK and beyond. Reach millions in over 120 countries.
You should have experience as a podcaster.
This is an opportunity to boost your portfolio and build a very high profile network for furthering your career, gain visibility and also be associated with the a global sustainability media platform.
Big-time sustainability is a global media platform of a United Nations CSO.
The Big-time sustainability podcast series (video and audio) is available across the world on all major platforms as well as on YouTube.
On the show, global sustainability leaders, trailblazers and rising stars share their stories and experiences to encourage individuals and organisations play a pivotal role in the road to 360-degree sustainability. Guests include public figures ranging from Noble Peace Prize Nominees, to US Ambassadors, members from the House of Lords, to world-leading sustainability leaders, innovators, as well leaders from media, academia, arts, film, policy, and the third sector.
The video podcast series inspires and empowers listeners to start their own enterprise, transform their own organisations, launch or build a career, collaborate or volunteer, whilst addressing the major challenges faced by us and the planet, such as climate change, loss of biodiversity, hunger, poverty, inequality and many more.
The podcast gives the mic to real people doing remarkable work—from eco-educators, local leaders to global thinkers.
The role
- Host 2 monthly episodes (30 minutes) featuring changemakers, innovators, thought leaders, experts, in the field of climate and sustainability - organisations and individuals from civil society, academia, governments and businesses.
- Research potential guests across key sustainability sectors covering climate education, climate action, climate solutions, finance, environment and natural resources, social justice and more.
- Prepare and conduct research-based, engaging interviews.
- Send personalised guest invitations in liaison with the production team.
- Edit your episodes and storyboard in line with the episodes' narrative.
- Help share and promote episodes through all online platforms.
What are we looking for?
- Experience in presenting, podcast hosting, interviewing, or broadcasting (essential)
- Have your own space with a presentable background, as all episodes are recorded remotely
- Interest or knowledge in sustainability, climate issues, and green innovation
- Confident speaking voice with a natural flair for storytelling
- Comfortable with remote recording tools
- Able to edit video recordings to a professional standard
- Strong communication and research skills
- Excellent time management and organisational abilities
- Collaborative mindset, yet confident working independently
- Curious about people and social change
- Committed to authenticity, impact, and inclusive storytelling
- Social media savvy.
What difference will you make?
Be part of the global sustainability media platform reaching millions in over 120 countries.
Over 85% of people in the UK and even more, globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.
This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.
As a podcaster/podcast host your contributions will play a vital role in sparking thoughtful conversations, spreading meaningful insights, and motivating others to take action for a more sustainable and climate-resilient future.
Most importantly your efforts will ensure that both individuals and organisations who see your videos and listen to the podcasts can come together and join forces to work in synergy, thus, benefitting more lives than acting alone.
Please include your CV, LinkedIn profile, any links to podcasts you’ve hosted, and a brief cover letter outlining your interest in the role.
Our mission: Facilitate the responsible creation and evolution of products, practices and policies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 2002, we’ve delivered a structured, high-impact, programme of mentoring, a paid internship, skills masterclasses, and workplace visits for young people from under-represented backgrounds.
Our programme empowers them with new-found skills, confidence, aspirations, and support networks, boosting their life outcomes. It also enables employers to engage with and shape future talent, adding value to their organisation, and make a positive difference in their local communities.
Our values
Our people are committed and passionate about changing the lives of young people. Our organisational values underpin how we work and are at the core of everything we do.:
· Trust
· Bravery
· Collaboration
· Empowerment
· Inclusion
We have 40 colleagues across the UK, and strong collaboration across a remote working environment is critical to our success. We champion flexibility and wellbeing, and strive to be a positive place work, both in terms of our mission and our culture.
Our impact and growth
Across the UK in 2024 we supported 4,238 young people across our two programme cohorts, with 4,395 volunteers supporting them. We worked with 374 employers to provide mentors and summer internships in 2024 and have 194 school and college partners.
Thanks to the support of our network, we’re able to have the following impact for young people:
· 99% of programme graduates go into higher education, apprenticeships or work
· 90% of students said they felt more confident than before the programme
· Career Ready alumni have a professional network twice the size of their non-programme peers
· 90% of students rated their career skills a strength following their paid internship
Following a challenging couple of years in the charity sector and wider economy, we have just closed the 2024/25 financial year in a more positive position. We are set to embark on a new 2025-30 strategy which focuses around 4 key pillars:
· Income sustainability
· Digital enablement and adoption
· UK programme alignment
· People & Culture
We are looking for further brilliant people to join our Board of Trustees and help us excel our new strategic focus.
About the role
Role purpose
As a Trustee you will make a significant contribution to creating empowering opportunities for young people from under-represented backgrounds.
The role of the Trustee is to ensure that Career Ready is carrying out its purpose, as set out in the Memorandum and Articles of Association, and that it complies with the law.
Trustees must always act in the best interests of Career Ready, with reasonable care and skill, whilst also ensuring it is accountable. They must also ensure that Career Ready manages its’ resources effectively and sets the forward direction of the organisation.
Main responsibilities and accountabilities
· Ensuring that Career Ready functions within the legal and financial requirements of a Charitable Company
· Account for the work of Career Ready to Companies House, The Charity Commission, OSCR, funders
· Managing risks, protecting assets (reputation) and people
· Ensuring that Career Ready strives to achieve best practice in all aspects of its work
· Determining the overall policy and direction of the Charity
· Fixing the annual budgets and approving accounts
· Recognising and dealing with conflicts of interest
· Appointing the Chief Executive Officer when required
· Agreeing strategic and work plans
· Collaborating with members of the senior management team in the development of strategic plans
· Hearing membership appeals against the decisions of the Chief Executive Officer
· Ensuring that Career Ready maintains and complies with a policy of equal opportunities in respect of staff, members and stakeholders
· Act as a champion and ambassador for the work of Career Ready
Person Specification
We are looking for 3-4 Trustees who have:
· A commitment to the mission of Career Ready
· An understanding of the legal duties, responsibilities and liabilities of Trusteeship
· Integrity
· Sound judgement
· Strategic vision
· A willingness to contribute ideas and challenge
· Willingness to actively participate in developing the senior leadership team through sharing of skills and expertise
As part of this recruitment exercise, we aspire to have greater Trustee representation from the following sectors/areas of expertise:
· Digital/technology/systems
· Comms/marketing
· Fundraising
· Finance
· Government/Policy
· Operations
In addition, we welcome applications from individuals from underrepresented groups, to align with the diverse range of young people we serve, for example, lived experience of social mobility.
Commitment
We’re looking for trustees who aren’t just interested—they’re invested. Our ambitions are big, and we need people who have the capacity and motivation to engage with us in achieving these.
At least four meetings per year plus AGM. Usually held in person in London/other locations with opportunity to join remotely.
Up to three-year initial term.
Invitation to join Career Ready team at annual All-Colleague event.
Encouraged to support and participate in Career Ready events.
Opportunities to join and influence other projects and governance committees.
Timetable
Applications close at 5pm on Thursday 31st July.
Please note that the closing date may be brought forward if we receive strong applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee - Role Description
Duties of a Trustee are as follows:
- To ensure that Action for ME complies with its Memorandum and Articles of Association,charity law, company law and any other relevant legislation or regulations
- To ensure that Action for ME pursues its charitable objects as defined in its Memorandum of Association
- To ensure Action for ME applies its resources exclusively in pursuance of its objectives
- To contribute actively to the Board of Trustees role in establishing a clear and sharedvision for Action for ME, giving firm strategic direction, setting overall policy, defining goals, setting targets and evaluating performance against the agreed targets
- To act in the interests of Action for ME and for people with ME in general
- To safeguard the good name and values of Action for METo ensure the effective and efficient administration of Action for ME
- To ensure the financial stability of Action for ME
- To protect and manage the property of Action for ME and to ensure the proper investment of charity funds
- To appoint the Chief Executive and to monitor his or her performance and determine his or her remuneration.
- In addition to the above statutory duties of all Trustees, each Trustee should use any specific knowledge or experience they have to help the Board of Trustees reach sound decisions
- To represent Action for ME as appropriate.
Time Commitment:
The time commitment expected of a Trustee is approximately six days per annum, including an AGM, preparing for and attending Board meetings, and involvement in at least one of the sub-committees: Audit, Finance & Fundraising; Public Affairs & Communications; Research; Healthcare Services; or Remunerations & Nominations.
We hold an away day once every two years. Additional time may be required dependent on circumstances/needs. You will receive a full induction and support upon appointment.
We do ask that Trustees make a commitment to at least one, three-year term of office.
Trustee - Person Specification
All Trustees must demonstrate:
- A commitment to the organisation, its cause and demonstrate an understanding of MEand its impact
- A willingness to devote the necessary time and effort Strategic vision Good, independent judgment
- An ability to think creatively
- A willingness to speak their mind
- An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
- An ability to work effectively as a member of a team
- A willingness to participate in at least one sub-committee, as appropriate
- A commitment to working within Action for ME’s values and principles of working,including Nolan’s ‘Seven Principles of Public Life’:
a. Selflessness
b. Integrity
c. Objectivity
d. Accountability
e. Openness
f. Honesty
g. Leadership.
- Be willing to sign relevant statutory and other forms (eg for opening bank accounts).
Specific requirements:
While we are open to applications from people who meet the person specification, we regularly review the skills and backgrounds of our Board members and are specifically looking for people who bring:
- Scientific and/or research expertise
- Policy experience at local or national level
- Communications and/or marketing expertise.
How to Apply
If you are interested in becoming a Trustee, please submit:
- Your CV, including all employment/voluntary roles since you left full-time education ensuring any gaps or time out is accounted for and
- A completed ‘Equal opportunities monitoring and information form’ (provided separately)
- A covering letter outlining why you would like to become a Trustee and how you meet the person specification outlined above, including how you meet the specific requirements we are currently looking for.
Please also indicate any reasonable adjustments that you may require to enableus to provide a good recruitment process with you.
You will be informed of the outcome of your application and any potential interviewdates with the Chair, the Chief Executive and another Trustee. We will be invitingpeople for interviews as applications come in and will close recruitment when we fillthe current vacancies.
Equity of access
We strive to ensure equity which includes being as accessible as possible to attract Board members with a diverse range of experience and insight. If you don’t meet the person specification fully, please do consider contacting us for a discussion as youmay be our ideal candidate!
We will consider all requests for reasonable adjustments within the parameters ofensuring Trustees are able to enact their legal responsibilities and accountabilities.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.