House manager volunteer roles in shadwell, greater london

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our office/Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Business and Operations Officer

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri)  for at least six months. 

Who We Are  

Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our Modern Slavery and Crime Reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment.

We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.

Role Summary  

How this role fits into the vision and objectives of Causeway  

Our trustees bring strategic oversight and direction; to ensure Causeway is true to its purpose and effective in its strategic objectives, whilst ensuring all governance responsibilities are fulfilled. They champion the people we support, promote the charity and its work and bring expertise to purposefully develop Causeway and its impact.

Who are we looking for? 

Causeway are looking to recruit a Treasurer to the Board who is willing to bring energy, enthusiasm and commitment to the role, and support the strategic growth of the charity. We are particularly looking for our Treasurer to have:

• A relevant accounting qualification.

• Experience of charity accounting and relevant accounting standards.

• Ability to maintain overview of the financial affairs of the charity, ensuring its viability and proper financial records and procedures.

• A confident networker who will bring relevant connections and facilitate introductions for the benefit the charity.

• Experience in working with a Charity Board and subcommittees.

• Someone with at a minimum of two years governance experience

It is important that trustees reflect our geographical reach in the North, and that we have diversity of knowledge, experience and background on the trustee board. If you have lived experience relevant to our work or can bring a perspective that is under-represented, we strongly encourage you to come forward.  

Pecan is seeking committed Christians to join our Board of Trustees and help shape the future of our fantastic charity. As a Trustee, you will play a vital role in guiding our governance and upholding our values of Kindness, Belief and Hope. Trustees are responsible for setting the strategic direction of the charity, safeguarding its resources, and ensuring compliance with legal and regulatory frameworks.

We welcome Trustee applicants with a wide range of skills—particularly those with strong networks in Southwark or the funder community—and especially those with lived experience of the challenges Pecan addresses. Trustees should be able to devote time to preparing for and attending most of our 8–10 annual meetings (primarily virtual, with occasional in-person gatherings in south London). If you are passionate about making a difference, committed to our statement of faith, and ready to help Pecan grow and thrive, we would love to hear from you!

Deadline: 9am on 5 January 2026 but earlier applications encouraged. 

Trustee
League Against Cruel Sports
Location: Remote, with one in-person Board meeting per year
Commitment: Approx. 1–2 days per month
Term: Three years (renewable for up to three consecutive terms)

Be part of a new era for animal protection

The League Against Cruel Sports is at an exciting point in its 100-year history. With a new Chair, a new CEO and a bold new strategy, we are entering the next chapter in our mission to end the persecution of animals for sport once and for all.

As Britain’s leading animal welfare campaigning charity, we expose cruelty, protect animals and drive legislative and cultural change. From helping to secure the landmark Hunting Act 2004 to tackling new and emerging forms of cruelty, our work is fuelled by compassion, evidence and impact.

We are now seeking new Trustees to join our Board at this pivotal time — people who can help guide our strategy, strengthen our governance and ensure the League continues to be a powerful voice for animals.

About the role

As a Trustee, you will:

• Share responsibility with fellow Trustees for the League’s governance, strategy, and financial oversight.
• Provide support, insight and constructive challenge to the CEO and senior leadership team.
• Help ensure the charity continues to deliver on its mission effectively, ethically and sustainably.
• Act as an ambassador for the League, promoting our work to supporters, partners and the wider public.

This is an exceptional opportunity to use your skills and experience to make a tangible difference for animals — and to help steer one of the UK’s most respected and influential campaigning charities into its next phase of growth and impact.

What we’re looking for

You’ll bring:

• A genuine commitment to animal welfare and to the League’s mission and values: Compassionate, Courageous, Credible, Collaborative and Connected.
• Strategic thinking, sound judgment and the ability to analyse complex information to make evidence-based decisions.
• Experience of operating at a senior or strategic level, ideally within a board or governance setting.
• A commitment to the principles of good governance and the Seven Principles of Public Life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership).

Previous trustee experience is welcome but not essential – we value diversity of thought, background and experience.

Time commitment

• One in-person Board meeting per year and three virtual meetings, plus an Annual General Meeting.
• Additional engagement between meetings as needed (approximately 1–2 days per month).

Trustee positions are unremunerated, with reasonable expenses reimbursed.

Join us

If you share our belief that cruelty to animals in the name of sport has no place in a modern society — and you’re ready to play a part in leading the League into its next chapter — we’d love to hear from you.

To apply, please send your CV and a short statement outlining your interest and relevant experience by 15 January 2026. Please see the Trustees Brief located on our website jobs page.

Together, we can create a kinder world for animals.

This role will be supporting two lovely gentlemen living in Twickenham who would love a visitor to spend some time with them. They both enjoy exploring their local high street charity shops and going for a drink and a sausage roll in Greggs. When at home, one man enjoys relaxing in front of the telly and the other enjoys listening to his record and cassette collection.

Living in the same home, we’d ideally like one volunteer to visit both gentlemen. For one of the men, their speech might take some patience to understand, and the other prefers to communicate with gestures and pictures, so a friendly and understanding approach is key. It would be up to you whether you do both visits on the same day or on alternate months.

Access to a car would be a great addition but is not essential for this role as the house is very near to both bus and train routes.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

Watch a video about this role here

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local café/pub for a meal/drink
• Take part on community activities like visiting a place of interest, go shopping etc.
• Enjoying a walk
• A craft activity at home

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Unify Giving CIC – UK Based

Unify Giving is building more than just a platform — we’re building a movement around tech for good and social impact. We need a Community Builder to help us connect and grow that movement both inside and outside the organisation.

What you’ll do

• Support our volunteers: keep in touch, share updates, and make sure people feel connected and valued.

• Spot social impact leaders on LinkedIn, Slack, Discord and beyond — and invite them into our Tech for Good Unify Giving channel.

• Grow our community: help us build an online space where people working in social impact and innovation can connect, share, and support each other.

• Create opportunities for conversation: organise community calls, and help set up a podcast with our founder, Matt, interviewing other Tech for Good founders and innovators.

Why this is for you

• A chance to be right at the centre of the UK’s growing Tech for Good community.

• Build your skills in community management, partnerships, and social impact networking.

• Minimum 5–10 hours per week, for at least 3 months.

• A role with variety: part people, part digital, part creativity.

Who we welcome
No age limits, no “perfect CV” required. If you’re passionate about social impact and love bringing people together — online and offline — this could be the challenge for you.

�� If you’ve ever wanted to build a community from scratch, this is your chance to do it while making real impact.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

To bring our vision to life, we are looking for a dedicated person to play a vital role in managing and strengthening our relationships with partner organisations (such as university Islamic Societies), with a focus on marketing and growth. You will work closely with external partners to increase the number of students attending Roots workshops through creative and innovative methods.

Key tasks

• Marketing Support - Provide guidance and resources to partners for marketing Roots workshops effectively, including sharing marketing collateral and leading growth initiatives.

• Performance Monitoring - Monitor the marketing efforts of partner organisations, track key performance metrics, and provide feedback and recommendations for improvement.

• Communication Liaison - Serve as the primary point of contact through social media between our organisation and partner organisations, facilitating clear and consistent communication channels.

• Training and Onboarding - Conduct training sessions and onboarding for new partner organisations to familiarise them with our brand guidelines, marketing strategies, and communication protocols.

• Collaboration - Coordinate cross-functional efforts with internal teams, such as marketing, design, and external partnerships, to ensure alignment with partnership goals.

What we’re looking for

• Passion for Islamic education and the development of young Muslims. 

• Creative ideas and ability to think outside the box.

• Excellent interpersonal and communication skills.

• Ability to multitask successfully.

• Proficiency in project management and organisational skills.

• Analytical mindset for assessing results and suggesting recommendations.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?

ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life. 

We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance. 

This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

UK Area Lead Volunteer

We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.

We are looking for Leads in the following areas:

• North London (including Brent, Barnet, Camden and Harrow)
• West London (Ealing/Acton)
• Reading
• Oxford
• Surrey (Redhill/ Reigate)
• Bedfordshire 
• Southampton
• Birmingham
• Nottingham
• South Yorkshire
• West Yorkshire

Responsibilities include:

• Organising activities (distributions, drop-ins, conversation clubs)

• Monitoring WhatsApp groups

• Attending and leading meetings

• Sharing updates and resources with volunteers

• Partnering with local organisations and councils

• Attending training

• Ensuring best practice and reflecting Care4Calais objectives

• Monitoring group funds and purchases

• Recording services and support provided

• Ensuring your group reflects Care4Calais’ values and messaging

What you will get

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector

• Greater understanding of the UK asylum system

There are a range of activities that you can organise, including the following:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, and toiletries. 

• Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a motivated and experienced Podcast Producer to support the planning and delivery of the Firmly Rooted Podcast. You will be responsible for planning and booking studio recording sessions, managing post production editing, and working closely with the host and other team members to make this the no #1 podcast for Muslim university students. 

Key tasks

• Brainstorming, contacting and liaising with guests to appear on the podcast

• Booking and preparing the recording studio for filming sessions

• Recording the podcast in the studio alongside the guest and host

• Cooperating with the host to plan the structure and topics covered in each episode

• Coordinating research and brainstorming sessions to identify potential guests and topics

• Collaborating with data analyst and design team to test and produce attention-grabbing thumbnails and titles

• Uploading the podcast to our video and audio platforms

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Some experience or training in video or podcast production.

• Ability to travel to locations across the UK (Manchester and London) for recording sessions.

• Strong attention to detail and organisational skills.

• Ability to work collaboratively with a large team.

• Ability to work effectively under time pressure 

• Proactive, self-motivated, and willing to think outside the box.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing and communication.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

Volunteer Role Description

We are looking for empathetic and motivated people, who are committed to welcoming people seeking safety to join our volunteer teams across the UK. We have volunteer teams across the UK so there will be a local group you can join.

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in, depending on the area you volunteer. Some activities include:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Sports - activities like yoga, football etc. are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer, you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, assisting individuals to register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

As a Digital Trustee with expertise in AI and digital technologies, including regulation of AI use within organisations, you will play a pivotal role in providing strategic direction to our ethical AI adoption and digital transformation. This position is a voluntary trustee role, requiring a passionate and dedicated individual with experience in emerging tech trends, particularly in the non-profit sector and a genuine commitment to the values and objectives of our organisation.

About Us

The European Network on Statelessness (ENS) is a civil society alliance of organisations and individuals working to promote the right to a nationality in Europe. Our network brings together over 180 members in more than 40 countries. Since establishing in 2012, we have been dedicated to raising awareness about statelessness and the right to a nationality, supporting legal and policy development, and building civil society’s capacity to act. Our secretariat team of 9 is based in the UK, our Board of Trustees includes individuals based in the UK and across Europe.

We are a fully digital and paperless team, using MS365 and a CRM. We have developed and maintain innovative digital tools like the Statelessness Index (which analyses and compares how European countries are protecting stateless people and taking steps to end statelessness) and the Statelessness Caselaw Database (the first database containing case law related to statelessness in Europe, a vital tool for legal practitioners). Now we're looking forward to harnessing technology like AI and more, to continue to innovate in our work to end statelessness and protect people without a nationality.

We are recruiting for a new Trustee with expertise in fundraising and income generation

The role

You will join a small and active trustee Board supporting the effective delivery of HealthProm’s current programmes and guiding its future strategy and direction, with a specific focus on income generation and fundraising.

 Time commitment

You will prepare for and participate in HealthProm Board meetings in person or online remotely (currently four per annum, each lasting three hours and held in London). You will also chair the Fundraising sub-committee which meets periodically and advises the full Board.

In addition to this formal role we are looking for a trustee who is able to dedicate some time to support HealthProm staff in the detailed delivery of agreed fundraising initiatives and targets.

HealthProm trustee appointments are unpaid but travel expenses will be reimbursed.

Overall Objective

With other trustees, you will be responsible for the overall governance and strategic direction of HealthProm, developing the charity’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

Key Responsibilities

• To take part in formulating and regularly reviewing the strategic aims of HealthProm, and evaluating performance against agreed targets
• To advise on appropriate fundraising strategies and initiatives to ensure HealthProm can deliver on its plans
• To ensure that the policy and practices of HealthProm are in keeping with its objectives and its memorandum and articles of association (and any variations thereto) and that these are carried out by management.
• To ensure compliance of HealthProm with statutory and legal requirements To ensure that HealthProm functions within the legal and financial requirements of the Charities Commission and Companies House and strives to achieve best practice
• To ensure that the income of HealthProm is spent solely for the purposes as laid out in its objectives
• To act in the best interest of HealthProm at all times

Main duties

• To assist the Chair as an active member of the Trustee Board in exercising its responsibilities and functions
• To participate in meetings of Trustees, whether Board or committee meetings and in other exchanges as needed, ensuring HealthProm’s policies and concerns are reflected in their deliberations
• To be familiar with the operations of HealthProm to ensure that a critical and informed view can be maintained, and participating in appropriate training sessions.
• To chair the fundraising subcommitee.
• To contribute specific fundraising skills and contacts to support HealthProm.
• To guide and mentor HealthProm’s staff on fundraising strategies and tactics.
• To promote HealthProm to as wide an audience of donors and beneficiaries as possible

Person specification

You should be able to demonstrate and provide evidence of the following criteria within your written application. We are keen to ensure diversity on the Board. 

The successful candidates will be able to give evidence of:

· An understanding of, empathy with, and commitment to HealthProm’s vision, mission and values. 

· Proven experience and expertise in sales, business development and/or fundraising. This will include generating income from corporates, High Net Worth individuals, trusts and foundations, events or other initiatives.

· Knowledge of the region in which HealthProm operates (desirable)

· Some awareness of the sectoral areas in which HealthProm is involved: maternal and child health, social care, fostering, disability, palliative care, early intervention, migration.

· Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship and an understanding of the respective roles of the Chair, Trustees and Director of Operations

· The ability to work effectively as a collegiate member of a board while contributing an independent perspective

· Some experience of board or committee membership in a charitable, public sector or commercial organisation

· Links to a network of current and relevant contacts

You should also be able to demonstrate:

1. An understanding of and commitment to, the values of accountability, probity and openness.

2. An ability to process detail and get to the heart of an issue.

3. Confident and effective communication skills with a range of audiences and ability to act as an ambassador for the organisation.

4. A willingness to devote the time and effort required to effectively discharge the duties of this role.

The Timetable

The closing date for applications is 15 January 2026.

Preliminary interviews will be arranged in the week beginning 19th January 2026.

How to apply

To apply for this role, please provide the following:

· a supporting statement, explaining how you believe your skills and experience match the requirements of the role, directly addressing the person specification,

· a short introductory statement demonstrating your motivation for this role,

· a comprehensive CV including details of your achievements in each role, and including details of two referees.

All of these documents should be forwarded by email to Simon Ray

Adult Casework Volunteer - Role description 

Role: Adult Casework Volunteer 

Team: Casework 

Supervised by: Adult caseworker 

Location: Tooting office on a Thursday afternoon (2-5.30pm)

Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS :  

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do 

About CARAS casework:

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.

About the Role:

We are currently recruiting for 2 volunteers to join our Adult Casework team. 

The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm.  Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members.  These can be related to a range of topics.  Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards.  Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides. 

Adult Casework Volunteer Tasks and Responsibilities:  

• Working in an empowering way with individuals and promoting their independence through goal-setting.  

• Supporting people to develop their knowledge of rights and entitlements.   

• Assisting with filling out forms 

• Signposting and referring onto other services and organisations.  

• Gathering information from experts and disseminating information to people in an accessible manner.  

• Engaging in collaborative internet and phone research on services, organisations and grants.  

• Flagging safeguarding concerns and other issues where further support is required.  

• Keeping accurate casenotes 

• Supporting to maintain our signposting database 

• Researching and collating resources 

• Working collaboratively as a team and assisting to shape the Adult Casework project.  

• Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.  

Requirements:

Essential

• Experience of doing 1:1 advice work/casework.

• Excellent communication skills, especially with people with varying levels of English.   

• Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)  

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• A commitment to confidentiality and data protection 

• Thorough with good attention to detail 

• Reliable 

• A high level of spoken and written English 

• Ability to gather information from people in a sensitive way  

• A calm, friendly, kind and patient approach 

• Enjoyment in speaking to new people 

• A commitment to working in an empowering way 

• Able to maintain boundaries 

• Able to work autonomously 

• Currently resident in the UK 

Desirable 

• Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum 

• Experience of working with interpreters 

• Direct experience of the UK immigration system.  

• Past experience of working with people seeking asylum 

• Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.  

We will prioritise applicants with lived experience of the asylum process 

Benefits to Volunteering:

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

•  Be able to access relevant training, including safeguarding training. 

• Obtain a reference from us relating to your volunteering 

All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting.  You will also receive training and support relevant to your specific role. 

To Apply:

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

 Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will undergo training and induction with our team.