House manager volunteer roles in stockton on tees, county durham

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.

Key tasks

• Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.

• Diagnose and resolve user interface (UI) issues specifically related to the student application.

• Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.

• Effectively escalate complex or unresolved technical problems to the digital team.

• Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.

• Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.

What we’re looking for

• Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.

• Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.

• Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.

• Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.

• Familiarity with support ticketing systems and knowledge base management.

• Ability to work collaboratively with cross-functional teams.

• A proactive attitude towards identifying areas for improvement in support processes and user experience.

• Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in design and digital marketing.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Podcast Hosts (remote but UK based) are invited to join our team to produce thought-provoking episodes that spotlight leaders in sustainability across the UK and beyond. Reach millions in over 120 countries.

You should have experience as a podcaster.

This is an opportunity to boost your portfolio and build a very high profile network for furthering your career, gain visibility and also be associated with the a global sustainability media platform. 

Big-time sustainability is a global media platform of a United Nations CSO.  

The Big-time sustainability podcast series (video and audio) is available across the world on all major platforms as well as on YouTube. 

On the show, global sustainability leaders, trailblazers and rising stars share their stories and experiences to encourage individuals and organisations play a pivotal role in the road to 360-degree sustainability. Guests include public figures ranging from Noble Peace Prize Nominees, to US Ambassadors, members from the House of Lords, to world-leading sustainability leaders, innovators, as well leaders from media, academia, arts, film, policy, and the third sector.

The video podcast series inspires and empowers listeners to start their own enterprise, transform their own organisations, launch or build a career, collaborate or volunteer, whilst addressing the major challenges faced by us and the planet, such as climate change, loss of biodiversity, hunger, poverty, inequality and many more.

The podcast gives the mic to real people doing remarkable work—from eco-educators, local leaders to global thinkers.

The role

• Host 2 monthly episodes (30 minutes) featuring changemakers, innovators, thought leaders, experts, in the field of climate and sustainability - organisations and individuals from civil society, academia, governments and businesses.
• Research potential guests across key sustainability sectors covering climate education, climate action, climate solutions, finance, environment and natural resources, social justice and more.
• Prepare and conduct research-based, engaging interviews.
• Send personalised guest invitations in liaison with the production team. 
• Edit your episodes and storyboard in line with the episodes' narrative.
• Help share and promote episodes through all online platforms. 

What are we looking for?

• Experience in presenting, podcast hosting, interviewing, or broadcasting (essential)
• Have your own space with a presentable background, as all episodes are recorded remotely
• Interest or knowledge in sustainability, climate issues, and green innovation
• Confident speaking voice with a natural flair for storytelling
• Comfortable with remote recording tools 
• Able to edit video recordings to a professional standard
• Strong communication and research skills
• Excellent time management and organisational abilities
• Collaborative mindset, yet confident working independently
• Curious about people and social change
• Committed to authenticity, impact, and inclusive storytelling
• Social media savvy.

What difference will you make?

Be part of the global sustainability media platform reaching millions in over 120 countries.

Over 85% of people in the UK and even more, globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

As a podcaster/podcast host your contributions will play a vital role in sparking thoughtful conversations, spreading meaningful insights, and motivating others to take action for a more sustainable and climate-resilient future.

Most importantly your efforts will ensure that both individuals and organisations who see your videos and listen to the podcasts can come together and join forces to work in synergy, thus, benefitting more lives than acting alone.

About Us

For three decades, Forward Arts Foundation (‘Forward’) has been at the forefront of new poetry and now reaches an estimated 131 million people each year.  We are a national charity working across the UK and online to widen poetry’s audience, honour achievement and support diverse talent. Through our two flagship programmes, Forward Prizes for Poetry and National Poetry Day, we work towards a better society where individuals and communities can develop their innate creativity, their agency and their understanding through the making and sharing of poetry. 

Leadership and Management

Forward is led by its board of eight Trustees, chaired by Jamie Andrews. Jamie is Director of Public Engagement at the British Library and brings extensive experience as a trustee of several charities, including Oxford House. Other trustees are Forward’s founder William Sieghart CBE, responsible for the 2013 Sieghart Report on libraries and e-books; Kim Evans, former senior executive at BBC and Arts Council; Aoife O’Connor, poet and producer; Amelia Richards, culture and communications leader; treasurer and CFO Latinka Pilipovic; marketing manager Maya Ophelia and data scientist Mary Amanuel.

The organisation is led by Mónica Parle and Lucy Macnab, Co-Executive Directors.   Both have experience as directors of writing organisations (First Story and Ministry of Stories). Mónica is an award winning writer and Lucy brings national policy and strategy design experience from Arts Council England. With joint accountability, they each work 0.5FTE. The team also includes Jay Bhadricha, Head of Programmes, and Annalise Peters, Finance and Operations Coordinator. 

The team is supported by freelance specialists in education, communications, finance and fundraising. 

We believe poetry is for everyone. Our approach to recruiting trustees is shaped by a commitment to diversity, equality, and inclusion. We particularly welcome applications for vacancies from D/deaf and disabled and black and minority ethnic candidates, as well as candidates from lower socio-economic backgrounds, as they are under-represented in the arts, and we commit to review our processes to ensure that our organisation more closely reflects the society it serves.

Chair Role

The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity’s vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity.  

1. Provide strategic leadership to the charity and the Board.
2. Work in partnership with the Co-Executive Directors and Vice Chair.
3. Lead the board in ensuring that it fulfils its responsibilities for the governance of the organisation.
4. Plan and chair the board meetings with the Vice Chair and Co-Executive Directors.
5. Act as a spokesperson and figurehead for Forward.

What we are looking for 

1. Experience of being a trustee. You do not need to have been a Chair before.
2. A keen sense of strategic purpose. 
3. An inclusive leadership style: able to inspire and support everyone to participate on an equal footing. 
4. The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment. 
5. Advocate - be able and willing to champion Forward’s work through personal networks, social media, and other channels.
6. A strong personal commitment to equity, diversity and inclusion. 
7. Be responsive. At a small charity, things sometimes ‘come up’ that require the Chair to advise, support or give consent to. It is very helpful to have a Chair who is available and responsive.

Trustee roles 

We are also looking for trustees with expertise in any of the below and a belief that your skills will contribute to the strong and effective governance and growth of a small charity. We are especially looking for experience and networks in: 

• Fundraising or philanthropy
• Governance/institutional/policy leadership
• Digital/data/design
• Education
• We’re also interested in applications from those under 30 or those seeking their first trusteeship, and offer support and guidance from an experienced ‘buddy’ trustee.
• Ideally, applicants should show interest in or understanding of the literature/arts sector and/or literacy and education.

Responsibilities of all trustees 

• Support and provide advice on Forward’s purpose, vision, goals and activities. 
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee Forward’s financial plans and budgets and monitor and evaluate progress. 
• Ensure that key risks are being identified, monitored and controlled effectively.
• Provide support and challenge to Forward’s Co-Executive Directors 
• Keep abreast of changes in Forward’s operating environment.
• Applying your skills, expertise, knowledge and contacts to promote Forward’s work.

Essential qualities and attributes of all trustees 

• Willingness and ability to understand and accept their responsibilities and liabilities as  trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion. 
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to our values of wonder, play and openness.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms and Commitment 

Location: All board meetings may be attended online. We will try to meet face-to-face when we can. But trustees are welcome wherever they live.  

We estimate you’ll need to commit around 30 hours over the course of a year. The board meets quarterly and we have a strategy day one afternoon a year. Trustees are appointed for a 3-year term, with a maximum of 2 terms.

Salary: Unpaid, travel expenses will be reimbursed if needed and where necessary.

Deadline for applications: 21 July

Interviews beginning w/c 28 July

To apply or find out more, contact Co-Executive Director Lucy Macnab explaining why you would like to be a trustee. If you are interested in being Chair, please make this clear. You may want to tell us what your previous experience is, and what knowledge and skills you have and what you would like to gain from the experience. Also someone we can talk to as a referee. We will accept applications in any medium.

For those applying for the chair role, you are welcome to have a call with Jamie Andrews, current chair, to find out more.

Forward Arts Foundation is a registered charity (charity number: 1037939) and a company limited by guarantee (company no: 02902864), registered in England and Wales.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Since 2002, we’ve delivered a structured, high-impact, programme of mentoring, a paid internship, skills masterclasses, and workplace visits for young people from under-represented backgrounds.

Our programme empowers them with new-found skills, confidence, aspirations, and support networks, boosting their life outcomes. It also enables employers to engage with and shape future talent, adding value to their organisation, and make a positive difference in their local communities.

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Our values

Our people are committed and passionate about changing the lives of young people. Our organisational values underpin how we work and are at the core of everything we do.:

· Trust

· Bravery

· Collaboration

· Empowerment

· Inclusion

We have 40 colleagues across the UK, and strong collaboration across a remote working environment is critical to our success. We champion flexibility and wellbeing, and strive to be a positive place work, both in terms of our mission and our culture.

Our impact and growth

Across the UK in 2024 we supported 4,238 young people across our two programme cohorts, with 4,395 volunteers supporting them. We worked with 374 employers to provide mentors and summer internships in 2024 and have 194 school and college partners. 

Thanks to the support of our network, we’re able to have the following impact for young people:

· 99% of programme graduates go into higher education, apprenticeships or work

· 90% of students said they felt more confident than before the programme

· Career Ready alumni have a professional network twice the size of their non-programme peers

· 90% of students rated their career skills a strength following their paid internship

Following a challenging couple of years in the charity sector and wider economy, we have just closed the 2024/25 financial year in a more positive position. We are set to embark on a new 2025-30 strategy which focuses around 4 key pillars:

· Income sustainability

· Digital enablement and adoption

· UK programme alignment

· People & Culture

We are looking for further brilliant people to join our Board of Trustees and help us excel our new strategic focus.

About the role

Role purpose

As a Trustee you will make a significant contribution to creating empowering opportunities for young people from under-represented backgrounds. 

The role of the Trustee is to ensure that Career Ready is carrying out its purpose, as set out in the Memorandum and Articles of Association, and that it complies with the law.

Trustees must always act in the best interests of Career Ready, with reasonable care and skill, whilst also ensuring it is accountable.  They must also ensure that Career Ready manages its’ resources effectively and sets the forward direction of the organisation.

Main responsibilities and accountabilities

· Ensuring that Career Ready functions within the legal and financial requirements of a Charitable Company

· Account for the work of Career Ready to Companies House, The Charity Commission, OSCR, funders

· Managing risks, protecting assets (reputation) and people 

· Ensuring that Career Ready strives to achieve best practice in all aspects of its work

· Determining the overall policy and direction of the Charity

· Fixing the annual budgets and approving accounts

· Recognising and dealing with conflicts of interest

· Appointing the Chief Executive Officer when required

· Agreeing strategic and work plans

· Collaborating with members of the senior management team in the development of strategic plans 

· Hearing membership appeals against the decisions of the Chief Executive Officer

· Ensuring that Career Ready maintains and complies with a policy of equal opportunities in respect of staff, members and stakeholders

· Act as a champion and ambassador for the work of Career Ready 

Person Specification

We are looking for 3-4 Trustees who have:

· A commitment to the mission of Career Ready

· An understanding of the legal duties, responsibilities and liabilities of Trusteeship

· Integrity

· Sound judgement

· Strategic vision

· A willingness to contribute ideas and challenge

· Willingness to actively participate in developing the senior leadership team through sharing of skills and expertise 

As part of this recruitment exercise, we aspire to have greater Trustee representation from the following sectors/areas of expertise:

· Digital/technology/systems

· Comms/marketing

· Fundraising

· Finance

· Government/Policy

· Operations

In addition, we welcome applications from individuals from underrepresented groups, to align with the diverse range of young people we serve, for example, lived experience of social mobility.

Commitment

We’re looking for trustees who aren’t just interested—they’re invested. Our ambitions are big, and we need people who have the capacity and motivation to engage with us in achieving these.

At least four meetings per year plus AGM.  Usually held in person in London/other locations with opportunity to join remotely. 

Up to three-year initial term. 

Invitation to join Career Ready team at annual All-Colleague event. 

Encouraged to support and participate in Career Ready events.

Opportunities to join and influence other projects and governance committees.

Timetable

Applications close at 5pm on Thursday 31st July.

Please note that the closing date may be brought forward if we receive strong applications.

This is an opportunity to become Chair of a Charity which has recently celebrated its 10th anniversary. If you are someone who is looking to make a “real difference” for mothers/birthing people and their families facing one of the most challenging and unexpected periods of their lives, then we would like to hear from you.  We are also looking for a Chair who can lead and “harness” the range of skills present within our existing Board members, who come with a range of experience.

Now into our second decade as a charity, it is exciting time to join Mummy’s Star as the Chairperson. We have broadened the conversation about cancer and pregnancy nationwide, and internationally too despite our small stature. We now must sustain what we have built and help take the charity to that next level where we can elevate the voices of those we support, so that their needs are not only understood, but are also prioritised and used to inform policy and planning.