Housing first volunteer volunteer roles

Do you know your Single Crochet from your Slip Stitch? Your Half Double Crochet from your Chain? Then you're the person for Crochet Club!

Our customers at Tentercroft Court would like to learn how to crochet and are looking for someone to teach them the basics.

You'll be helping them to learn how to crochet and maybe assist them to make a blanket or two! They're complete beginners, so even just learning some terminology and simple stitches would be super.

The residents are really flexible as to when they'd like to run the club, so this could be on a day and at a time to suit you. We see this being up to 2 hours a week maximum.

You must be over the age of 18 if you're doing this role on your own. However, we're happy to consider someone over 14 if they volunteer with a parent or guardian, who's over the age of 18.

Volunteer Trustee English Language Teaching Experience – International House London

Job Description 

Trustee - International House London (English Language Teaching (ELT) background preferred) 

International House Trust Ltd (trading as International House London, IH London), a registered UK charity is seeking passionate and dedicated new Trustee to join their Board and help drive the mission of delivering high-quality language and communication training that unlocks human potential. As a global leader in language teaching, teacher training, and trainer development, IH London is committed to creating meaningful change in the world by fostering effective communication. 

 We are particularly committed to creating an inclusive environment and are actively seeking applications from individuals from diverse backgrounds, including women and individuals from underrepresented communities, to ensure that our Board truly reflects the communities we serve. Your unique perspective and expertise will help us expand our impact and create lasting change. 

Vision: Do you want to be part of an ambitious, forward-thinking organization that brings people together and acts as a force for positive change? If so, we want to hear from you! 

Specific Expertise: We are actively seeking for candidates with specific expertise and experience in English Language Teaching (ELT) to offer strategic oversight on language training programs. 

Location: Remote 

Report to: Chair of Board of Trustees 

Time commitment: Quarterly Board and Committee Meetings (normally remote), ad hoc issues etc. 

Remuneration: This is an unpaid voluntary role, with reasonable expenses reimbursed 

Responsibilities: As a Trustee, you will play a vital role in shaping the future direction of IH London. 

 Key responsibilities include: 

• Contributing to the strategic and long-term direction of IH London 

• Ensuring compliance with relevant legislation and aligning resources with objectives 

• Protecting and promoting the reputation of IH London and acting in the best interests of the charity 

• Ensuring financial stability, sustainability, and effective risk management 

Person Specification: 

We are looking for candidates who can bring a wealth of experience and knowledge to provide oversight at a senior level to join our strong and committed Trustee Board including: 

Essential 

• A strong track record in education, with clear evidence of career progression including teaching experience and holding a senior position of responsibility. 

• Proven leadership skills. You will display a record of leadership and a proven track record of working at strategic and senior levels, with an ability to provide sound governance and oversight alongside objective, independent judgment. 

• Communication skills. Demonstrable effective written and oral communication skills, the ability to influence others and to advocate on behalf of IH London. 

• Strategic thinking ability. You will demonstrate a proven ability to think strategically, analyse complex concepts and actively contribute to the strategic direction setting of IH London, both over the long and short term. 

Desirable 

• Extensive experience in English Language Teaching (ELT), both in the UK and internationally. 

• Demonstrated engagement with wider industry bodies and professional networks. 

• A history of sharing expertise and knowledge with colleagues and peers. 

• Experience of working within a commercial education environment. 

• Awareness of recent developments and innovations in learning technologies. 

Application process 

If you are interested in joining the Board of one of the world’s most respected English Language educational brands, please submit a CV and a brief covering letter explaining your interest in the role and how your skills can contribute to our success. 

Applications should be sent by 5pm 16 October 2025 

The selection process for shortlisted candidates will include an online conversation with the Chief Executive and a meeting with a group of Trustees. 

We’re on the lookout for a volunteer who’s keen to make a real difference in our communities — and pick up some new skills along the way!

This is a unique opportunity to gain a recognised qualification while helping residents at Asquith Court and Charlotte Court enjoy regular chair-based exercise sessions. These schemes don’t currently have any sessions, but they’re really keen to get started — ideally once a month to begin with (and maybe more if it’s a hit!).

We’ll support you every step of the way, including covering the cost of your Amac Certificate in Chair-based Exercise Instructing - which you can complete online at your own pace. Once you’re qualified, we’ll work with you to build a schedule that fits around your availability.

Each session will last up to an hour, and we’ll also cover your travel expenses between the two schemes.

Because you’ll be working with potentially vulnerable residents, you’ll need to be 18 or over to take on this role.

If you’re passionate about helping others stay active, feel good, and have fun — we’d love to hear from you!

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a high-quality visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales.  

Tasks and Responsibilities  

• Welcoming and engaging visitors, providing information about the gallery and programmes  

• Responding to telephone, email and face to face enquiries  

• Being a visible presence in the Gallery space, ensuring everyone’s safety and the security of artwork and our retail space 

• Guiding visitors around the gallery and wider site 

• Assisting with sales and shop displays, including cash handling 

• Maintaining a neat and tidy reception and retail area  

• Supporting our retail work, with stocktaking, pricing and other tasks 

• Monitoring visitor numbers and contributing to evaluation initiatives  

• Representing the Gallery and Richmond Arts Service  

What we hope you will get from the role 

• The opportunity to meet new people and engage with the local community 

• Improved and demonstrable administration and communication skills 

• Valuable insight and experience of a contemporary art gallery, crossing the arts, cultural and heritage sectors 

• An understanding of the breadth of arts activity offered by Richmond Arts Service 

Training and Support  

We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new! 

Desirable qualities and experience  

• Enthusiasm for meeting and engaging with people and sharing information 

• Interest for contemporary art, local history and/or heritage  

• Able to answer enquiries in a friendly and helpful manner  

• Willingness to learn, particularly administrative skills 

• Enjoys being part of a team  

• Ability to complete tasks independently 

• Good time keeping  

Availability  

The gallery is open to the public Tuesday to Sunday, 10am – 5pm, with two volunteer shifts a day, 10am – 1pm and 1pm – 5pm.   

We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.   

Location  

This role is based at Orleans House Gallery in the Main Gallery building.

Expenses  

We will cover travel expenses up to £14 per day.   

How to Apply  

Please complete our application form through our website.

Our Volunteers Co-ordinator will then contact you for an introductory chat, to learn more about your interest in volunteering and discuss the role further.   

Background  

Richmond Arts Service is based at Orleans House Gallery on the Riverside in Twickenham, promoting arts and culture through a programme of contemporary art exhibitions, festivals, events and activities for everyone in the community.   

We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world. We bring thought-provoking art to the Borough and cultivate a network of individuals, organisations and programmes that nourishes the arts, local organisations and communities.

Home to the Richmond Borough Art Collection, comprising of over 4,400 artworks, at a site with a rich 300+ year history, Orleans House Gallery works with local, national and international artists and community partners to engage with the community, as we have done since 1972.   

Shop Volunteering Opportunities - Ilkley

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop is open Monday - Saturday 08:00-16:00.

Location: Shop in Ilkley, LS29 9NQ

Supervised by: Community Shop Manager/Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop or get in touch.

Job description

Dr Johnson’s House is a charming Georgian townhouse, nestled amongst a maze of courts and alleys in the historic City of London. Samuel Johnson, writer and wit, lived here in the mid-18th century, and compiled his great Dictionary of the English Language in the Garret. Today, the House is open to the public from Tuesday to Saturday, with collections relating to Johnson, restored interiors, and a research library.

Events Volunteer

Our Events Volunteers play a vital role in welcoming visitors to Dr Johnson’s House during our evening events. At the moment, we need volunteers to help at our Museum Lates. Our visitors love to explore the House after hours and volunteers play an important part in creating a memorable and interesting experience for them.  

Activities

We need help between 5.15pm and 7pm on the following dates:

Thursday 24 July, 5.30-7pm

Thursday 21 August, 5.30 - 7pm

Thursday 25 September, 5.30 - 7pm

Thursday 23 October, 5.30 - 7pm

What it involves (one of the following)

• Ticking off names on the guest list. Most will have prepaid + a few walk-ins.
• Chatting with visitors and answering queries.
• Serving sparkling wine and setting out glasses.

If you enjoy 18th century studies, you may like to give a short 10 minute talk at one of these events. (optional)

Are you looking for a new and exciting opportunity which makes a positive difference to the everyday lives of others?

Then why not consider becoming a director with the Charity of Elizabeth Janes Jones and the David Henry Waring Home?We are an Almshouse and provide 103 units of high-quality accommodation for people of limited financial means in Bedfont, Southwest London and have plans to create a further 31 new units.

Being a director for the Charity of Elizabeth Janes Jones and the David Henry Waring Home is an exciting and challenging role, bringing with it opportunities for applying strategic thinking, planning, creativity, and stewardship which can help guide the Charity to achieve its goals in the management of its properties, a site re-development which is a significant milestone in the Charity’s history.

Our directors are responsible in law for managing the incorporated entity, and as we are a charitable organisation our directors are also trustees at law and have formal responsibilities under the Companies Act 2006.Our directors give their time voluntarily and the positions are unremunerated, but reasonable out of pocket expenses may be allowable.

As a director, you’ll work as part of a board alongside our other directors and will also have opportunities to work with the CEO, staff, and volunteers, adding to the range of knowledge, skills, and experience within the Charity’s team.  As well as bringing fresh ideas to current and future property management and development projects, the director role also has responsibilities for the governance of the Charity, regulatory compliance matters and the effective stewardship of our finances and resources.

We are looking to recruit new directors to the board. If you would like to become a director and have an interest in property and housing, then we’d be delighted to hear from you!The positions require the following commitments:

• Dedicating the necessary time to prepare for and attending scheduled meetings and other obligations.

·Understanding and accepting the legal duties, responsibilities, and liabilities of directorship of the Charity.

·Respecting and upholding the Charity’s values, staff policies and processes and to applying the generally accepted principals of directorship, selflessness, objectivity, accountability, openness, honesty, and personal leadership. 

• Think creatively and identify new directions, whilst preserving the overall purpose of the Charity.

We’re looking for people who are passionate about making a difference to the housing sector we would love to hear from you if you’d like to contribute. Ideally, we are hoping to find volunteers with professional qualifications experience and knowledge in the following areas:

·Practical skills and knowledge of social housing and the housing sector and an understanding of the difficulties face by individuals with disadvantaged backgrounds.

·Practical skills and knowledge of, accounting and budget management, using financial data to run a team, function or organisation and to make financial decisions which optimises budgets and contributes to the smooth running of the operation.

·Charity law and governance, with a practical understanding of a directors, legal duties, responsibilities, and liabilities.

·Familiarity with personal responsibilities and liabilities like that of a director and acting in the best interests of the team and organisation.

·Time management and decision-making skills.

·Management and mitigation of risk, including areas such as finance, media and PR.

·Interacting with others and people skills, and a track record of being able to get along with, boards, employees, service users and the public.

·Working with and interpreting data and management information to develop plans and help make and support the making of informed decisions.

·An understanding of and commitment to equity, diversity, and inclusion.

Time commitment: The full Board meets every 2 months and meetings last for about 2.5 hours. In addition, Board members are expected to be members of at least one sub committees. These meet when needed but typically monthly. 

Cheerer Volunteering at the 2025 Royal Parks Half Marathon

Would you like to have a great day out, while supporting Shelter’s fundraisers?

Information about the role

The main thing we need you to do is cheer! You will be a vital part of race day, supporting 282 Shelter runners from the side lines. You’ll need to help create a high energy, friendly atmosphere, motivating everyone on race day to do their best.

Volunteering at this event is also an opportunity to have fun, meet new people and experience some wonderful community spirit whilst contributing towards our mission.

Date: Sunday 12th October 2025

Time: 09:00-12:30

Location: Somewhere along the race route, exact locations to be confirmed

This role fights the housing emergency by creating an inspirational buzz and providing much needed support to our fantastic runners, helping them in their mission to raise money for our Fight for Home.  

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Next steps

If you would like to volunteer at this event, click ‘fill in an application’. After you have applied, we’ll be in touch to say hi and discuss the volunteering opportunity further.

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean that you cannot volunteer with us but it may limit the different ways that you can get involved. Please get in touch if you require more information.

Community Volunteer - Sheffield

Do you want to raise some money for Shelter, while having fun along the way?

Information about the role

This role involves supporting at a range of events to help raise money and awareness to tackle the housing emergency. It’s a really flexible opportunity. Once you’re signed up, we’ll let you know about upcoming events and tasks, and you can decide which you’d like to do.

Location: Sheffield

Suggested contribution: It’s up to you! Ideally, you’d help out at least 4-5 times per year, but this is flexible.

Availability: This is a varied opportunity with events taking place at different times and on different days throughout the year, including evenings and weekends. You can choose the events that best suit your availability.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

This is a flexible and diverse role. Here are some of the activities you might get involved in:

· Represent us at a range of events including, community fairs, gigs, Pride marches, sporting events and street stalls.

· Support some of our fundraising activity such as holding collection cans in public spaces or bag packing in supermarkets.

· Help us grow our movement for change by supporting petitions and raising awareness of our calls to action through social media.

· Other one-off tasks such as web-based research.

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

The most important thing for this role is that you are passionate about joining our fight for home!

Supporting you

· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.

BACKGROUND:

• The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we: 
• Provide a home to 39 young people
• Offer support to local children and families at risk
• Help families keep or find a stable home and manage their money
• Mentor people to find work or training
• Help people secure their legal right to remain in the UK and access homes, work and benefits.

Last year we helped over 1200 people including nearly 600 families and 230 children and young people.  Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life.  We want to see the value in each individual and nurture potential, helping young people and families to thrive.

The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy. 

OUR PEOPLE - We believe each person matters: 

Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere. 

We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work. 

Our staff and volunteers: 
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness. 

The HUB on Medway Street is the main entrance for clients who wish to access the services on offer.  Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services. 

Summary of Role.

You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)

Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.

This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.

What will you be doing?

• Answering the intercom and buzzing clients in when they arrive
• Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
• Registering new clients and booking an appointment with the Assessment team
• Assisting with the collection and distribution of client mail
• Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
• Printing off and posting out letters to clients
• Possibility of assisting with benefit claims/forms

Other tasks that can be undertaken during quieter periods:

• Assisting clients and staff with phone calls if volunteer speaks a needed language

What are we looking for?

• You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
• Some experience of customer service or dealing with a diverse range of people desirable
• Good listening skills
• An ability to communicate well and with confidence when handling enquiries
• Some IT skills useful
• A non-judgemental attitude towards people’s problems in their lives

What is the time commitment?

We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly! 

How will you be supported?

You will be supported by the Advice and Assessment team  

You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty

You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.

Recruitment Procedure

Apply> Informal interview> Reference and DBS checks> Trial period

We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.

The role will require you to:

• Greet guests who are visiting the Community Wellbeing service for the first time
• Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
• Signpost to local services and partners that come into the space
• If needed, book an appointment for the member with an advisor
• Update Sufra’s case management system, keeping detailed notes of appointments

Skills required

Professional

• No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
• You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
• Digital literacy is essential.
• You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.

Personal - We need volunteers who:

• Are friendly
• Are non-judgemental
• Can actively listen
• Are passionate about supporting local families to access the support they need
• Are empathic
• Preferably be able to speak another language: Arabic, Persian, Spanish
• Are confident communicating to people without a shared first language
• Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
• Have a good understanding of confidentiality

Overview

Are you practical, hands-on and enjoy being a friendly face in your local community?

Scarborough Community Furniture Store make deliveries and collections of donated furniture on a daily basis, and volunteers can provide additional support to our driver team with the loading and unloading of items, and being a friendly, welcoming representative of the store out in the local community.

We are currently looking for van support volunteers to assist on a Wednesday, Thursday and Friday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Assisting the driving team with their deliveries and collections
• Supporting a driver on their route in their van
• Using the phone to communicate with customers about when you will be arriving
• Loading and unloading furniture into vans at the store and at customer’s home
• Being an ambassador for our organisation, by giving polite, helpful and friendly service to the customers you are visiting

Skills required:

• You will need to undergo a DBS check for this role as you will be entering customer homes
• You will need to communicate well with the rest of the driver team
• You need to be able to lift and move furniture - although we will never ask you to lift anything you are uncomfortable with and will provide full manual handling training
• You will need to be a positive, helpful and friendly representative of Community Stores as you interact with the local community
• There is no need to have a driving license for this role

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on Wednesday, Thursday and Friday

Who this role would suit:

• Those looking to gain skills and experience in warehouse work, delivery work and customer service
• Anybody willing to learn, support, and be part of the van team

Volunteer: “My favourite experience of volunteering at CFS was that I could meet new friends and experience local culture. I learnt so many transferable skills”

Volunteer Opportunities with Unique Support Hub: Asylum Support Team – Croydon & Crystal Palace Areas

Are you passionate about social justice, community engagement, and making a lasting difference in the lives of migrants and those seeking sanctuary?
We are seeking dedicated, compassionate, and experienced volunteers to join our Asylum Support Team in Croydon and Crystal Palace.

As part of this vital team, you will contribute directly to enhancing the wellbeing and experience of asylum seekers living in the community and those in Home Office accommodations. Your support will play a critical role in helping individuals navigate the complexities of the asylum process and build connections within their new communities.

Volunteer Roles Available

We are looking for individuals to take on a variety of essential roles, including:

• Community Activities Coordinator
  Organise and facilitate inclusive, engaging activities both within the reception centres and in the wider community to foster wellbeing, integration, and resilience.
• Advice & Advocacy Support Volunteer
  Provide one-to-one guidance on asylum procedures, support clients in understanding their rights and entitlements, and escalate cases where needed in collaboration with Migrant Help and AASC providers.
• Wraparound Services & Signposting Volunteer
  Assist asylum seekers in accessing crucial wraparound services including housing support, digital inclusion, mental health, education, and employment advice. 
  Provide effective referrals to legal aid solicitors and community organisations.

What We Offer Our Volunteers

• A volunteer allowance per visit
• Paid training sessions to equip you with the necessary skills
• DBS checks fully funded
• Continuous support and professional development
• The opportunity to work within a passionate team making meaningful impact in people’s lives

Who We’re Looking For

We welcome applications from individuals with:

• Lived or professional experience in migration, advocacy, or community work
• Strong organisational and interpersonal skills
• A deep sense of empathy, cultural sensitivity, and a commitment to social equity
• Availability for regular visits and engagements in Croydon and/or Crystal Palace

How to Apply

Please apply by submitting your CV and a brief personal statement by EMAIL  outlining your motivation and any relevant experience. Indicate clearly which role(s) you are most interested in.

Application Deadline: Rolling recruitment until positions are filled. Early application is encouraged.