Housing manager jobs
Salary: £31,600 per annum pro rata
Hours: Part time - 18.75 per week - working pattern negotiable
Location: Humberside, based in Hull
Contract: Fixed term until 31st March 2026
Closing date: Thursday 23rd October 2025 at 11.30pm
We are looking for an Accommodation Adviser for our team based in Humberside, to provide tailored support to women under probation supervision within the community and helping reintegrate into a life outside the justice system.
About the role
You will complete an Initial Needs Assessment (INA) with each client, having a detailed discussion with them to outline their situation and the support they need. A strengths-based approach is used to identify the positive attributes that they can build upon to achieve their goals and is reflected in the design of the INA.
Working together with your client, you will map out and agree a set of interventions and the outcomes needed, encouraging and empowering them to actively contribute towards their goals.
You will carry a fluctuating case load of service users with varying levels of needs. The focus of the service is to support the desistance model, supporting individuals to achieve their full potential.
The position will be based Hull Women’s Centre, with other locations and travel expected when needed across the National Probation Service Region in Humberside.
About You
You have considerable experience of housing law and debt advice, along with an understanding of issues affecting homelessness and women with multiple and complex needs. You have a successful track record of delivering services for women and advocating for clients to agencies and authorities. You can adapt complex information into practical plans and proactively manage your caseload.
Motivating and encouraging your clients will be a key part of the role, as well the ability to build rapport, trust and actively listen to their needs. As you will be working closely with clients, a sound understanding of professional boundaries is crucial. If you have experience of working in a criminal justice setting that would be an advantage but is not essential.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
We ensure that our clients are supported to gain and retain safe, decent and affordable accommodation. A stable home is a key factor in successful rehabilitation and breaking the cycle of re-offending. We work holistically with clients, alongside multiple agencies.
Nationally we aim to influence the Government and MOJ to bring about systemic change, so that people in the criminal justice system can access better housing. We also work with housing providers and local authorities to achieve change at a local level.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 1000 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1 support.
The client requests no contact from agencies or media sales.
Combination of early, mid and late shifts worked over a 6 week rota
Our client provides supported accommodation for adults who have mental health needs and support for alcohol/substance use needs. Their clients have a mix of medium to high support needs and provide 24/7 support across two houses next door to each other, as well as floating support across 4 properties and sublets in Portsmouth. Thier sublet service support provides housing management support to clients living in self-contained units across the city to manage a tenancy independently.
They are looking for a Mental Health Recovery Worker to join a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those your support, then this is the role for you!
The role
As their Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. You’ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.
You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients.
You’ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service.
Helping their client’s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering.
Further information:
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work nights and/or weekends
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This role will require you to lone work
Their ideal candidate will have:
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting
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A confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
Desirable Criteria:
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
Do you have the leadership skills to run a busy residential centre and inspire a team to deliver outstanding outdoor learning experiences?
We’re looking for you to join our Environmental Education Charity as our new Centre Manager.
- Permanent full time contract
- Starting salary is circa £39,390 per annum
- Excellent benefits – including 28 days annual leave + bank holidays, life assurance and a health cash plan (see the full list below)
- Work in a stunning location, with nature on your doorstep every day
- We have a 2-bedroom bungalow on site, providing the opportunity to relocate to beautiful Somerset (subject to availability).
Love where you work!
Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.
We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.
What you’ll be doing
As our Centre Manager you will have a key operational and leadership role within our charity. You’ll work closely with the Head of Education and Operations to ensure the effective running of your centre, ensuring all activities align with the Field Studies Council vision and strategy.
You will have overall responsibility for the day-to-day operations, management and performance of your busy residential learning location. This will involve budgeting and ensuring effective systems are in place to meet customers’ expectations. As well as working with our Sales and Business Development teams to actively retain and develop new business opportunities.
You will successfully lead and manage your team, providing clear direction, motivation, support, and feedback. As well as play an active role in recruiting, inducting, and developing each team member supporting them to perform at their best with a strong focus on delivering excellent customer service.
Please refer to the vacancy pack for further information on the full responsibilities of this position.
Where you’ll be based
Field Studies Council Nettlecombe Court is a unique and inspiring place to work. Set in a peaceful valley on the edge of Exmoor National Park, the house is a striking Tudor and Georgian mansion surrounded by ancient woodland, heritage parkland, and a nationally important Site of Special Scientific Interest.
Working here means being immersed in nature every day, with easy access to the Somerset coast, Exmoor, and the Quantocks National Landscape. The setting is not only beautiful but also rich in history and biodiversity, offering a truly rewarding environment to be part of.
Who we’re looking for
You will have developed strong business management skills from your previous work experience and be confident to deliver the day-to-day operational functions of a busy learning environment.
Experience in a similar centre environment within the leisure, hospitality, or education sectors is advantageous.
In addition, you will have:
- Excellent communication skills, with the ability to engage a wide range of audiences.
- A proactive approach to personal development. You will be motivated to learn new skills and seek new challenges, as well as be able to inspire others to do the same.
- Demonstrable time management and prioritisation skills.
- A passion for outdoor learning and a commitment to its value
Sound like the role for you? Join us and help shape outstanding learning experiences in nature.
* Your benefits whilst working with us will include:
- Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
- Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
- Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
- Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.
The closing date for receipt of your completed application is 9.00am on Monday 20th October 2025.
We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.
Interviews are scheduled to take place at Field Studies Council Nettlecombe Court on Wednesday 5th November 2025.
Shortlisted applicants will be contacted by email.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preferably London due to the clients you'll be working with; however, we will accept applications for any UK Trust office. This is a hybrid role, and 40-60% of your week will be in the office
Interviews: 3rd and 4th November
For more information, or to apply, please click 'apply now' to be directed to our website.
We’re looking for a bold and creative Business Development Manager to join The King’s Trust. This is an exciting opportunity to drive forward some of the most innovative commercial campaigns, cause-related marketing and fundraising products in the charity sector. Your work will directly power our mission to support young people to live, learn and earn, while helping us grow long-term, high-value brand partnerships.
In this role, you’ll take the lead on securing six-figure strategic partnerships from the consumer and leisure sectors. You’ll work closely with brand, youth marketing, commercial and senior leaders to develop pipelines, respond to briefs, and create bespoke opportunities that inspire brands to work with us. With your relationship-building skills, commercial acumen and creative flair, you’ll deliver compelling pitches, proposals and presentations that showcase the power of purposeful partnerships with The King’s Trust.
If you’re a confident partnership builder with a track record of winning big, thrive in a target-driven environment, and love bringing ideas to life through creative campaigns, we want to hear from you. Join a team that’s ambitious, collaborative and focused on transforming futures, and play your part in helping more young people unlock their potential.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Business Development Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of a Business Development Manager!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Multi-Disciplinary Support Worker to join our homelessness and complex needs service in Westminster.
£29,340.47 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Edward Alsop court provides support and accommodation for up to 50 men over 50's with complex needs. These needs may be around health, mobility, alcohol use, or mental health. This customer group will be catered for, with breakfast and dinner which is provided on the premises. There are also 29 self catering bed spaces for men over 35 who have low support needs and require support in order to prepare for independent living.
The service also offers specialist support to homeless men across a range of areas including re-offending behaviour, mental health issues, and substance misuse.
EAC implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
You will provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
For a full job description, please visit our website.
About You:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behaviour
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the Southeast. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.
You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.
KEY RESPONSIBILITIES
Strategic Leadership of Events and Ambassador Programme
- Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
- Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
- Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
- Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.
Agricultural Shows and Sector Representation
- Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
- Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
- Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
- Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.
Event Management and Delivery
- Project manage a range of events including:
- National and regional agriculture shows and conferences
- Volunteer and ambassador engagement events
- Rural community outreach and partnership events
- Ensure all events are delivered to a high standard, on time and within budget.
- Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
- Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.
Team Leadership and Development
- Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
- Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
- Delegate effectively and ensure clarity of roles and responsibilities across the team.
Cross-Team Collaboration
- Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
- Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
- Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.
Monitoring, Reporting and Evaluation
- Monitor event budgets, track expenditure and provide clear financial reports.
- Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
- Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.
PERSON SPECIFICATION
Essential
- A minimum 5 years’ experience working in a successful Events team at a managerial level.
- Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
- Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
- Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
- Excellent organisational and project management skills with a high attention to detail.
- Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
- Comfortable working flexibly, including occasional evenings, weekends and national travel.
- Understanding of health and safety and safeguarding considerations in event delivery
- Full UK driving licence.
Desirable
- Previous experience in rural or farming events
- Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
- Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
- Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 151
Groundswell is a sector leader in participation, and our culture is built around the fact that over 65% of our staff have lived experience of homelessness or related experience. Our organisation benefits from a huge range of lived and learned experience and skills, and prides itself on ensuring our people and their experience and skills are at the heart of our organisation’s culture, delivery, and development.
Our organisation has grown substantially over the last five years, to a staff team of around 40 people, growing from being London-based to having staff across England, and the world-wide transition from purely office-based to hybrid working for most staff members.
We have been working hard to incorporate Trauma Informed Care Principles and a person-centred approach into our People function, while also building strong administrative practices, and we are looking for the right person to maintain these practices across the coming year in this maternity cover role. There are several projects that we have outlined as priorities for the coming year, including the streamlining and accessibility of our staff resources and the development of effective induction and onboarding practices and resources.
This is an exciting opportunity for someone who wants to develop their HR experience in a truly pioneering organisation, where lived experience and participation are key priorities. We’re looking for someone who has a solid grounding in employment legislation and best practice, which they are able to tailor to the circumstances and the individual they are supporting, while maintaining clear communication and effective People operations.
The client requests no contact from agencies or media sales.
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £50,000 to £55,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
Reporting to the Head of Marketing and Communications, the Senior Strategic Communications Manager is a pivotal new senior role within the team. You will lead the planning, coordination and strategic oversight of RABI’s national communications, campaign planning, media relations and content production, working with the Senior Digital Communications Manager to develop and deliver a bold new internal and external communications strategy for RABI.
With direct line-management of the PR & Marketing Manager and Events & Engagement Manager, this role combines strategic vision with operational leadership to ensure RABI’s marketing, communications, and presence at shows and corporate events is effective, aligned and impactful. You will work closely with the Head of Marketing and Communications to translate organisational priorities into successful campaigns and provide strategic guidance on messaging, brand positioning, external affairs and delivering impactful community engagement initiatives and events.
KEY RESPONSIBILITIES
Strategic Marketing and Communications, Campaigns and Engagement
- Lead the development and implementation of a new integrated communications strategy that amplifies RABI’s brand and maximises reach and impact across multiple channels.
- Develop tailored media campaign frameworks that align with the charity’s strategic goals, with a strong focus on outcome-driven audience engagement and clear calls to action.
- Ensure all communications – from reactive press statements to flagship campaigns – are underpinned by consistent messaging, high production values and meaningful audience insight.
- Identify strategic PR and community engagement opportunities, overseeing the delivery of tailored campaigns, the Ambassador Programme, and RABI’s engagement at shows, events and community activities.
Press, Media and External Relations
- Oversee all aspects of press and media engagement, serving as a senior advisor on tone, narrative, and positioning, providing clear direction for the PR and Marketing Manager.
- Advise on RABI’s strategic network of media contacts, influencers and industry voices, ensuring RABI is front of mind for journalists across agriculture, rural affairs, health and policy sectors.
- Oversee proactive media planning and press office coordination, ensuring RABI provides timely and effective responses to requests, crisis, and PR opportunities.
- Manage the relationship with RABI’s external crisis comms agency and provide senior input to crisis planning and incident response.
Publications, Content and Branding
- Take strategic ownership of RABI’s publication portfolio, including annual reports / reviews, and newsletters whilst developing new opportunities to engage with our audience.
- Oversee content planning, commissioning and production cycles, ensuring publications reflect the organisation’s voice, values and strategic ambitions.
- Manage external contributors, designers and editors to deliver high-quality and engaging materials on time and on brand.
- Manage the relationship with RABI’s external branding partners.
- Support the development of an annual content map, aligning publications, campaign materials and media outreach into a cohesive schedule.
Thought Leadership, Awards and Profile Building
- Help to position RABI as a thought leader by working with colleagues to identify key moments, themes and sector platforms for visibility and influence.
- Lead the strategy and delivery for industry award submissions, ensuring compelling and evidence-based entries that reflect the impact of RABI’s work.
- Promote recognition of RABI’s successes internally and externally through coordinated communications across media, digital and stakeholder channels.
Leadership and Development
- Line-manage the PR & Marketing Manager, and Events & Engagement Manager roles, providing strategic oversight, mentoring and direction to ensure delivery of high-impact work.
- Foster a high-performing team culture focused on collaboration, learning, innovation and accountability.
- Provide visible senior leadership to the wider communications team and act as a key deputy to the Head of Marketing and Communications, representing the department in meetings and supporting executive communications as needed.
Monitoring, Reporting and Continuous Improvement
- Lead evaluation and reporting across all communications work, using data and insights to assess performance and improve outcomes.
- Provide regular strategic updates for the Head of Marketing and Communications, Senior Leadership Team and Trustees, highlighting campaign performance, media metrics and reputation indicators.
- Ensure communications work is responsive to changes in the external environment, sector landscape and supporter needs.
PERSON SPECIFICATION
Essential
- A degree in Communications, Public Relations, Marketing, Journalism, English, or a related field.
- A minimum of 8–10 years’ experience in communications, public relations, or external affairs, with at least 3 years in a senior strategic leadership role.
- Demonstrated experience of successfully delivering complex, multi-channel campaigns across press, digital, and event-led platforms.
- Proven line-management experience, including oversight of senior team members and external contractors or agencies.
- Experience in leading cross-functional teams and managing large-scale external events or national campaigns.
- Demonstrated ability to build, inspire, and develop high-performing teams during periods of strategic growth or transformation.
- Excellent understanding of brand development, audience segmentation, integrated campaign planning, and stakeholder communications.
- Extensive media relations experience with a proven track record in securing high-profile national and specialist media coverage.
- Experience developing and managing corporate publications, brand collateral, and speech writing for senior executives.
- Outstanding interpersonal and influencing skills with the ability to engage effectively with a wide range of internal and external stakeholders, including press, partners, politicians, and sector leaders.
- Comfortable advising and working alongside executive leadership and Trustees on sensitive and high-profile issues.
- Experience managing budgets, planning cycles, and reporting frameworks across campaigns and events.
- Skilled in evaluating campaign performance using analytics and data insights to shape future direction.
- Capable of handling complex information and translating strategy into actionable communications plans.
Desirable
- A postgraduate qualification in a relevant discipline
- Professional membership or accreditation, e.g. CIPR (Chartered Institute of Public Relations) or CIM (Chartered Institute of Marketing).
- Knowledge of the farming sector or experience working in rural affairs or health and wellbeing charities.
- Experience using Microsoft Dynamics 365 and AgilityPR.
- Understanding of digital tools and media planning software.
- Background in public affairs or working with parliamentary/media stakeholders.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 148
Salary: £45,981
Contract: Full-time, permanent
Location: Turn2us London Hub (Farringdon) & homeworking
As the Supporter Engagement & Legacy Manager you will play a key role as we seek to reignite our legacy marketing programme and grow overall individual giving income to help ensure long-term support for those facing financial difficulty. You will be responsible for the project management and implementation of all supporter engagement activity, acquisition, and legacy marketing activities, ensuring all activity is optimised and campaigns include enhanced digital and social media content.
Reporting to the Co-Heads of Supporter Engagement and managing the Supporter Engagement Officer, you will develop a multi-year plan to rebuild legacy income and a pipeline of legacy supporters, including re-engaging the EFH care home staff and major donors.
You will be responsible for supporting the strategic direction, operational plans and effective management of Turn2us’s giving programmes from individuals including appeals, regular giving and legacies, maximising net income from new and existing income streams.
The successful candidate will have experience of managing direct marketing campaigns in a charity environment as well as proven ability to manage successful legacy marketing campaigns. They will have significant experience stewarding individuals and legacy supporters and be adept at communicating the impact of donations, as well as having line management experience. The ability to make a strong case for supporting Turn2us’ key areas of work is crucial, as is an aptitude for proactively increasing acquisition and retention rates.
The post holder will also be a self-starter who is comfortable building new strategies from a relatively small pool of supporters and is experienced testing different tactics to establish the best practice for Turn2us.
If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 29th October 2025 at 23:59pm.
Interview date: 11th November 2025
Every two hours, someone is paralysed by spinal cord injury. Aspire is a national charity providing practical support to ensure all those affected can move from injury to independence.
Aspire’s Independent Living Service supports around 600 patients a year, with our team of Advisors working in the NHS's specialist hospitals to provide advice and support directly to those who are newly injured.
We’re looking for someone to manage our national team team and ensure our service meets the needs of the patients who use us. We need someone with excellent organisational skills, able to tackle the day to day requirements of managing a remote team and who can produce the annual budgets and business plans for the service. You'll also be an excellent communicator, comfortable building relationships across the organisation and with key external partners. Experiencing of delivering or managing a support service would be an advantage.
To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, we will not accept AI-generated letters.
REF-224 389
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £35,000 to £38,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
The PR & Marketing Manager is a specialist media and storytelling lead within RABI’s Marketing and Communications team, with a core focus on strengthening the charity’s voice across agricultural, regional and national media. This pivotal role requires a journalistically minded communications professional with a strong track record in media engagement, story sourcing, and reactive PR. With a firm grasp of audience insight, campaign messaging and fast-paced content development, the postholder will manage all inbound media enquiries, drive proactive press activity, and lead the creation of compelling editorial and campaign copy that elevates RABI’s brand and influence.
The role reports to the Senior Strategic Communications Manager and is supported by the Marketing & Communications Coordinator. It will work closely with colleagues across the organisation to uncover impactful stories, draft powerful messaging and manage time-sensitive responses. This role is ideal for a media professional with experience in journalism, public relations or press office environments who brings a blend of creativity, copywriting skill, and newsroom agility.
KEY RESPONSIBILITIES
PR and Media Relations
- Lead the delivery of RABI’s press office function, including proactive media outreach, reactive response, and managing journalist relationships.
- Continually scope, plan and deliver media engagement activity to secure positive and frequent press coverage across agricultural, health, regional, and national media.
- Draft compelling press releases, media packs, statements, and comment pieces aligned to RABI’s strategic priorities.
- Cultivate and maintain a live, segmented database of journalists, editors, sector influencers and media contacts.
- Serve as contact for media handling during high-profile campaigns, events, or issues, supported by senior colleagues and external PR agency partners.
Campaign Marketing and Creative Development
- Develop and implement creative marketing campaigns to support RABI’s major initiatives, appeals, events, and sector outreach.
- Coordinate the production of marketing content including videography, photography and storytelling assets.
- Direct the framework and management of RABI’s online asset library.
- Collaborate with internal teams, including External Affairs and Fundraising, to create engaging marketing outputs tailored to key audiences.
- Oversee third-party designers, writers, photographers and multimedia producers for marketing and PR related materials.
- Ensure all outputs are brand-consistent, audience-focused, and aligned with RABI’s tone of voice and messaging guidelines.
Publications and Content Planning
- Oversee the planning and delivery of RABI’s outward-facing publications and branded content, ensuring they align with organisational priorities, audience needs, and campaign timelines.
- Act as editorial lead—commissioning, writing, and editing content in collaboration with internal teams, external contributors, designers and printers.
- Manage project timelines and workflows for all publications, from initial scoping through to production and distribution, ensuring content is delivered to a consistently high standard and to deadline.
- Maintain high standards of content governance, applying editorial judgement and ensuring compliance with brand guidelines, accessibility standards, and legal/ethical requirements (e.g. safeguarding, consent, GDPR).
- Work closely with the Senior Strategic Communications Manager to shape RABI’s long-term publications roadmap, ensuring that content plays a strategic role in reputation building and stakeholder influence.
Digital Collaboration and Integrated Marketing
- Work in close partnership with the Digital Communications team on the cohesive planning and delivery of integrated campaigns across digital and traditional channels.
- Support the Digital Communication team’s planning and rollout of supporter journeys via email, ensuring communications that reflect RABI’s brand voice and objectives.
- Input into CRM-led campaign planning using Microsoft Dynamics 365, helping segment audiences, personalise outreach and track engagement.
- Share campaign results and insights with the Digital Communications team to jointly evaluate performance and identify opportunities for refinement and learning.
Team and Project Leadership
- Line-manage the Marketing & Communications Coordinator, ensuring clear direction, regular feedback, and development support.
- Support the delivery of integrated campaign plans led by the Senior Strategic Communications Manager, ensuring timely implementation of PR and marketing deliverables.
Brand Awareness and Recognition
- Identify new opportunities to grow brand awareness and RABI’s share of voice within the agricultural and wider wellbeing sectors.
- Lead on promotional activity for awards submissions, key events and organisational milestones.
- Create and coordinate celebratory communications for sector recognition, shortlists or accolades achieved by RABI.
Insight, Evaluation and Learning
- Track campaign and media engagement performance using AgilityPR and generate insights to optimise future planning.
- Produce monthly reporting dashboards for the Senior Strategic Communications Manager with narrative summaries of media reach, campaign engagement, and PR activity.
- Apply a test-and-learn approach to campaign marketing, incorporating audience insight, message testing and performance data into continuous improvement cycles
PERSON SPECIFICATION
Essential
- Bachelor's degree in Public Relations, Marketing or a related field.
- Minimum 5 years’ experience working in public relations, media engagement, or campaign marketing, with a demonstrable track record of leading successful, high-profile communications activity.
- Proven ability to manage integrated marketing campaigns from concept to delivery.
- Exceptional copywriting skills with a flair for storytelling and message crafting.
- Experience in managing staff or direct reports
- Proven experience developing publications and editorial outputs in a professional setting, including commissioning, writing, and managing multi-stage content workflows.
- Ability to transform complex or sensitive material into clear, compelling narratives for varied audiences.
- Confidence working with designers, printers and digital producers to deliver high-quality, on-brand content across formats.
- Strong project management skills and the ability to work across multiple priorities with confidence.
- An understanding of brand application across different channels and content formats.
- Familiarity with media monitoring tools
- Strong understanding of email marketing principles and experience working collaboratively with Digital teams on CRM-supported campaigns.
- Ability to work effectively within cross-functional teams.
Desirable
- Experience working within the charity, health, rural affairs, or public services sector.
- Knowledge of the agricultural sector or issues affecting rural communities.
- Proficiency in Adobe Creative Cloud or Canva.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 149
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings
Use your creativity and compassion to help animals live free from cruelty.
At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.
You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.
We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.
This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.
What you’ll be doing:
- Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns
- Designing and launching a new In Memory strategy
- Creating compelling supporter journeys and communications
- Running events, appeals and digital campaigns
- Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance
- Using insight and analysis to drive improvement and impact
What you’ll bring:
- Proven experience of Legacy and In Memory fundraising across multi-channel delivery
- Strong project management and creative campaign delivery skills
- Excellent copywriting and creative briefing skills
- Confidence with data, segmentation and analysis
- Confidence to represent the League at supporter events
- A collaborative approach and a genuine commitment to animal welfare
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference?
Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Trusts and Statutory Funding Manager to play a pivotal role in our Trusts and Statutory Funding Service in London
Sounds great, what will I be doing?
This role is focused on securing and managing funding by aligning applications with funders' priorities and the organisation's objectives. It involves developing compelling appeals and cases for support, building and maintaining strong relationships with trusts and funders through regular stewardship, and preparing progress reports for both funders and the Senior Management Team. The position also contributes to shaping and implementing the organisation's overall fundraising strategy, working collaboratively across teams to ensure funding needs are clearly understood and met.
In addition, the role requires effective use of the Donorfy database to maintain accurate donor and grant records, process income, and manage correspondence. Administrative tasks such as mail-merging, coding, mailing, and donor acknowledgements are also part of the responsibilities. The post-holder is expected to stay informed about sector developments, propose innovative fundraising ideas, and identify new funding opportunities to strengthen the organisation's financial sustainability.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role calls for a skilled fundraiser with a strong history of securing significant grants from trusts, foundations, and statutory funders. The successful candidate will be adept at crafting clear, persuasive proposals and reports that meet funders' requirements, while also excelling in relationship management to nurture both new and existing partnerships. They will be confident working across teams, volunteers, service users, and external stakeholders, bringing strong communication skills and a solutions-focused approach in a fast-paced environment.
They should bring experience with fundraising CRM systems (ideally Donorfy), solid IT skills in Microsoft Office, and confidence in preparing accurate budgets. A meticulous eye for detail, knowledge of GDPR and charity law, and a genuine empathy with the organisation's mission are essential. Flexibility to occasionally work outside standard hours is also required.
When will I be working?
You will be working Monday to Friday between 9am and 5.18pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you will actively seek and secure new business opportunities while nurturing and maintaining existing accounts, ensuring a steady and growing stream of revenue. You will deliver outstanding customer service, building and maintaining strong relationships with a diverse range of clients, including schools and youth groups. Managing booking processes and systems efficiently, you will ensure smooth operations and resource allocation in collaboration with various teams. Your creative input and support in developing and executing marketing strategies will increase brand awareness and attract more bookings. Additionally, you will assist in gathering and analysing data to inform strategic decisions, contributing to the continuous improvement of our programs and services.
Your responsibilities will include:
- Processing bookings and related paperwork using our booking system, Cinolla.
- Taking a proactive approach to new business.
- Responding to booking enquiries and contracting prospective customers.
- Co-ordinating with the Operations Team to ensure bookings can be resourced.
- Supporting the implementation of the Hindleap Warren marketing strategy to increase overall bookings.
- Managing key accounts to retain customers and reduce churn.
- Collaborating with the finance department to accurately process invoices, credit notes, and refunds.
- Promoting London Youth's policies on diversity and inclusion.
- Contributing proactively to the implementation of London Youth's mission and goals.
The client requests no contact from agencies or media sales.