Housing operations manager jobs in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Treasures Foundation provides housing and support for women recovering from addiction, trauma, and involvement with the criminal justice system. We help women rebuild their lives through safe housing, access to essential services, and programmes focused on rehabilitation and long-term recovery. Our mission is to empower women to thrive in their communities and build a brighter future.
We are now seeking a Full Time and/or Part Time Keyworker to join our expanding Treasures team.
Key Responsibilities
The Keyworker will report directly to the Specialist Support Manager and will play a critical role in maintaining the effective running of Treasures Foundation’s supported housing. The core responsibilities include:
Beneficiary support
· Undertaqking key working activities including: referrals, risk assessments, support
planning
· Support beneficiaries communicating with them about their day or any difficulties that arise for them
·Take a holistic approach to support beneficiary needs, seeking and highlighting opportunities for change at the individual’s and project level
· Fostering a holistic approach to supporting beneficiaries needs, seeking and
highlighting opportunities for change at the individual’s and project/ organisational
level
· Jointly developing and delivering a group programme which meets the needs of the women
and aims of the project, such as effective communication and conflict resolution
· Developing individual key work plans alongside the beneficiary and offering them
appropriate support to implement them
· Supporting the beneficiaries to access voluntary work, extra-curricular activities and
educational courses
Reporting and Compliance
· Verbal and written handover to other staff
· Use on call if needed in an emergency
· Ensure our monitoring system Lamplight is up to date
· Complete online training
· Gather data for monitoring and evaluation
Person Specification
The ideal candidate will have a passion for working in the charity sector. They will be proactive, solution-oriented, and able to manage competing priorities in a sometimes challenging environment.
Essential Skills and Experience:
· Flexible attitude with the ability to understand and implement policies and procedures, keeping the beneficiary at the heart of the work
· Demonstrable experience of lone working in a similar environment
· Excellent organisational and time-management skills
· Strong communication skills, with the ability to present information clearly to other staff members
· IT literate
Desirable Skills and Experience:
· Evidence of trauma informed qualifications or experience
What We Offer
· The opportunity to make a meaningful impact in the lives of women recovering from addiction and trauma.
· A supportive and passionate team dedicated to creating lasting change.
· Opportunities for professional development through training and teaching.
· Therapy for staff
· Regular Supervision
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.


British Association for Sexual Health and HIV (BASHH) is seeking to appoint an outstanding Executive Assistant (Governance Officer).
The post holder will work closely with elected Officers, the board and CEO to support delivery of BASHH core membership services and ensure the highest standards of governance and oversight. The first port of call for many BASHH members, this person will have a key role in supporting excellent member services and communications. Their support will enable the President, CEO and Officers to lead effectively in their respective areas.
Joining at an exciting time for BASHH, with the organisation transitioning to an in-house model of operating some of its core functions, the post-holder will join a new, small staff team. A strong collaborator, they will work with a wide network of stakeholders, including highly committed clinicians and other health care providers on the BASHH board and membership.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to helping end homelessness and ensuring people with mental health conditions live life to the full? If you are creative, willing to be hands on and enjoy working with a wide range of tasks we want to hear from you.
Barons Court Project is seeking a Project Worker to join our friendly team at our Day Centre in Hammersmith and Fulham. This role is hands on but gives great variety. We split our work into three areas, Body, Mind and Spirit. Body - The practical services including showers, laundry, meals, clothing and more ensure we care for our guest's physical being. Mind - our one to one work including assisting guests with benefits forms, housing applications, CV Writing etc. Spirit - Activities around well-being including art, women's group, sports and physical activity, trips out and more.
You will work with a team of staff and volunteers to deliver these services which are designed to ensure we care for the whole person.
If you want to make a difference then this is the role for you, we want to hear from you.
Please submit your CV and a cover letter detailing how you meet the Person Specification.
To put people in control of their own lives by providing help for them to make informed choices within a practical and emotional support network.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.
Type: Remote
Salary: £48,000.00 per annum
Hours : 37.5 hours per week
Term: Permanent
Main Responsibilities:
Leadership
1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.
2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.
3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.
4. To supervise finance assistants and ensure that they are adhering to financial code of practices.
Financial Management
1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.
2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.
3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.
4. Lead and manage the provision of regular budget monitoring and reports to budget holders.
5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.
6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate
7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.
8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.
9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.
10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.
11. To provide back-up and holiday cover for the processing of monthly payroll.
12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.
Governance and compliance
1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).
2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.
3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.
4. To be the main point of contact with external auditors.
5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.
Closing date for applications : 21st July 2025
The client requests no contact from agencies or media sales.
Brixton House seeks an Event Manager
Key Responsibilities
The Event Manager plans and organises events, from start to finish, to ensure their successful delivery across Brixton House 7 studio spaces, 2 theatres and Café Bar.
No one day is the same at Brixton House. The versatility of the building enables us to host a wide range of events such as Meetings, Screenings, Conferences, Festivals, Music Gigs and Book Launches.
Event Coordination
• Meet with the client to understand the requirements of the event and the vision of the delivery
• Coordinate the various internal teams (technical, production, Customer Service Host) prior and on the day of the event
• Liaise with external contractors/supplier
• Develop and manage the event timeline in efficient manner
Venue Space Management
• Ensure the venue is fully equipped with tools, furniture, AV equipment
• Manage and set up the space according to resources and technical requirements
• Ensure the space aligns with the client’s vision and Brixton House standards
• Ensure all events comply to Brixton House policies (Health & Safety, Safeguarding, GDPR…)
• Conduct safety checks throughout the event
Management and Delivery
• Serve as the main point of contact for clients providing excellent customer service
• Address and resolve any issues that arise prior, during and after the event
• Ensure client satisfaction to secure returning business
Reporting
• Conduct post event internal and external evaluation to identify areas to improve
• Seek client’s feedback
• Report to Head of Commercial on budget
Who are we looking for?
• Minimum 2 years of extensive experience in event planning and venue management
• Ability to manage multiple events at once
• Strong project management skills
• Excellent communication and interpersonal skills
• Ability to think quick and find solutions under pressure
• A confident and professional communication style, complemented by excellent interpersonal skills
• Strong teamwork skills while also being self-motivated and capable of working independently when required
• Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
• Exceptional attention to detail and strong numerical skills
• Diplomacy and tact dealing with a broad range of clients
Background
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.
Our commitment to building a strong connection with our community is reflected in our core values:
1. Always be welcoming to our international community
2. Be radical and progressive in our thinking and activities
3. Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
4. Most importantly, always celebrate our unique identity and growing accomplishments
How to Apply
To apply, you should describe what attracts you to this position and provide clear evidence of your ability to meet the criteria outlined in the Job Description.
Visit our website and complete the below:
• Complete the monitoring form
• Upload your CV
• Upload letter of application, no more than two sides of A4, size 12 font
Deadline: Weds 16th July 2pm application closes
Interviews: Weds 23rd July to Friday 25th July 2025
Location: Brixton
Contract Type: Casual
Hours: As required. Minimum 4-hour call.
Salary: £14.22 per hour
You may also have experience in the following roles: Event Coordinator, Venue Manager, Event Planner, Conference Coordinator, Function Manager, Event Operations Manager, Hospitality Manager, Wedding Coordinator, Corporate Events Manager, Festival Coordinator, etc.
REF-222 545
People land on our shores through no fault of their own, suffering the trauma of displacement. An experienced fundraiser who is looking to make an impact is what LEAH is after. We are over 42 years old and have ambitions to serve our beneficiaries into future decades.
It is a tough fundraising climate and so we are increasing capacity by establishing a 2nd Fundraising Manager position. We want someone who is not only an experienced and successful fundraiser but also someone who is bold and brave, able to hit the ground running.
AI declaration: confirming that the application has not used AI assistant technology
The client requests no contact from agencies or media sales.
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….
Job Title: Deputy Service Manager
Location: Hertfordshire
Salary: £34,806.65 per annum
Contract type: Part-time, Permanent
Hours: 33.75
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence. This will include managing both IDVAs and Housing Advocates to ensure effective advocacy is provided to survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call management rota.
Candidates must be able to drive and have access to a car during working hours.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 28 July 2025
Interview date: 4 August 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Raven Housing Trust are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Raven is here to make a difference, working as a team to build homes and change lives. Raven is also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.
The overall purpose of this Financial Controller role is to prepare the statutory accounts for the Raven Group, alongside maintaining the general ledger, purchasing systems and interfaces to other operational systems, as well as leading the team responsible for managing Raven’s finance transactions, treasury, cash management and fixed assets.
The Role:
- Leading and co-ordinating delivery of the financial statements for the group including leading on the annual external audit
- Managing and developing the Financial Control Team consisting of five direct reports and a wider team of ten in total
- Management of the general ledger, including all financial transactions and fixed asset accounting
- Responsible for the financial control framework and for day to day treasury management
- Oversight of all VAT, corporation tax and the general tax strategy for the group
- Responsible for managing the annual rent setting process
- Reporting into the Assistant Director of Finance you will work with other Managers in the Finance and Procurement Teams to ensure best practice is maintained throughout the finance team.
The Organisation:
Raven Housing Trust is a social housing provider based in Redhill, Surrey. They own or manage around 7,000 homes and are committed to investing in homes and neighbourhoods to develop local communities where people want to live. The majority of their customers rent their homes from them, although they also support customers who either own the lease to their homes or have purchased their homes on a part-rent/part-buy basis. You’ll be joining a highly committed team known for its collaborative culture, supported by a driven and supportive Line Manager.
Person Specification – Essential:
- Professional qualification (CCAB or equivalent)
- Proven track record of leading financial management in charitable, public sector, or similarly regulated environments, with a strong focus on compliance, transparency, and accountability.
- Good working knowledge of financial control frameworks, accounting and purchasing systems
- Skilled communicator, with the ability to influence and engage with a wide range of audience
- Proven experience leading on developing or implementing accounting and purchasing systems
This role will be based at Raven's head office in Redhill, Surrey and will require a minimum of two days per week in the office, The closing date is 3rd August with interviews taking place the week commencing 11th August (virtual first stage) and final face to face interviews scheduled for 20th and 21st August.
Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trusts and Grants Fundraising - Tasks and Responsibilities
- Research and identify new trust and foundation prospects.
- Draft and submit high-quality funding applications and reports.
- Maintain a calendar of deadlines and stewardship activities.
- Record and track pledges, donations, and grant income.
- Ensure that all reporting is completed in a timely and professional manner.
- Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.
Fundraising Administration
- Maintain accurate records in Salesforce and ensure data integrity.
- Reconcile income records with the finance team.
- Process donations and Gift Aid claims.
- Support income tracking and reporting.
Supporter Care
- Ensure timely and appropriate donor thanking.
- Respond to supporter queries via email and phone when needed.
- Assist with donor communications and stewardship planning.
- Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
- Working to consolidate and grow our group of recurring donors.
- Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
- Help manage the stewardship calendar for major donors throughout the year.
Events Support
- Help coordinate logistics and communications for fundraising events.
- Track income and pledges from events like the Annual Lunch.
- Support with ticketing, invoicing, and donor follow-up.
Collaboration and Compliance
- Work closely with colleagues across fundraising, finance, comms, and operations.
- Ensure compliance with GDPR and data protection regulations.
- Contribute to a positive, collaborative team culture.
The client requests no contact from agencies or media sales.
Salary: £29,120 per annum FTE (actual £19,968)
Contract: Permanent, following a 3-month probation period
Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.
Do you want to make a tangible difference in the lives of some of the most deprived children in London?
CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney. Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme. Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.
The services we currently offer our families in hostels are:
- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.
- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays. We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.
- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.
- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.
We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.
Responsibilities of the Role
The Play and Community Worker will:
- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.
- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)
- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels
- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole
- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services
- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play
- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.
Person Specification
We are looking for a Play and Community Worker who is:
- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area
- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds
- Experienced in providing and facilitating safe and creative play experiences
- Passionate about improving opportunities for disadvantaged children
- Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing
- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.
- Understanding of Equal Opportunities and Safeguarding best practice
- A good communicator, comfortable with working with a wide range of service users and professionals
- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)
- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a well-known national organisation to recruit a Volunteer Programme Manager to lead their Volunteer Leader department. This is a fantastic opportunity to support and shape a team of over 300 volunteer tour leaders, while managing a small in-house team and playing a key role on the Senior Management Team.
Salary: Circa £55,000
Location: Hertfordshire (3 days office-based, 2 from home)
Key Responsibilities:
- Lead volunteer recruitment campaigns and onboarding processes
- Oversee volunteer training and ongoing development
- Manage a team of three staff and set departmental objectives
- Allocate leaders to tours, ensuring the right match of skills and availability
- Maintain strong volunteer engagement through effective communication and support
- Represent the department in crisis planning, operational meetings, and strategic forums
- Ensure all leader documentation, systems and resources are up to date and efficient
About You:
- Experienced in managing volunteers and/or volunteer programmes
- A confident people manager with great communication skills
- Strategic, well-organised and calm under pressure
- Ideally with a passion for walking, travel, or outdoor leadership
This is a key role in a values-driven organisation delivering enriching experiences across the UK. You’ll need a collaborative approach, a strong service mindset, and a genuine interest in people and community.
For more information please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.
Job title: CRM Administrator
Central London office based, possibility for some hybrid working
Hours: 14 or 17.5 hours (0.4fte or 0.5fte)
Salary: £16k to £20k pro-rata (£40k fte)
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an exceptional CRM administrator to maintain and manage our Donorfy CRM, ensuring it works seamlessly to protect our strong supporter relationships with the Centre. This is a new and exciting role sitting centrally in our HR and Operations team and you will have a flair for data analysis, an aptitude for accurate reporting and thrive in maintaining system efficiency and data integrity. The role will be pivotal in supporting our friendly fundraising team in the effective use of Donorfy.
The Centre has to raise circa £2.5m every year to support our work with young people, children and families facing homelessness. Our CRM and its effective use is critical to building our knowledge and insight to grow this income. It’s a critical role that will have real impact.
Bringing your hands-on CRM experience and strong communications skills, you will have a curious mindset, proactively seeking to continually improve yourself and the role, championing a culture of data excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Salary exchange option
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
Closing date for applications: Wednesday 16 July, 11.55pm
Interviews likely: w/c 21 July
If you’ve not heard from us two weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
We're looking for a organised, proactive and resilient System Accountant to join our Finance Team located at our Head Office in Islington.
£62,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking a proactive and technically adept Systems Accountant to support the implementation of Unit4 ERP system within our housing association. The post holder is expected to take over the ongoing system admin role post go live. This pivotal role bridges finance and IT, ensuring seamless integration, data integrity, and enhanced financial reporting capabilities.
What you'll do:
ERP Implementation & Project Support
* Support the Project Team in the implementation of Unit4 ERP modules tailored to housing association needs.
* Assist in data migration activities, ensuring accurate and efficient transfer of financial data.
* Support the user acceptance testing to validate system functionality and data integrity.
* Provide training and support to end-users during and after the implementation phase.
System Administration & Support
* Act as the primary point of contact for all Unit4 ERP related queries and issues.
* Monitor system performance, troubleshoot issues, and implement necessary updates or patches.
* Maintain and update system documentation, including user guides and procedural manuals.
Financial Reporting & Analysis
* Develop and maintain financial reports and dashboards within Unit4 ERP to support decision-making.
* Ensure compliance with financial regulations and internal policies through system controls.
Continuous Improvement & Stakeholder Engagement
* Identify opportunities for system enhancements and process improvements.
* Liaise with internal stakeholders to gather requirements and ensure the system meets organizational needs.
* Stay abreast of Unit4 ERP updates and best practices to inform system development.
What you'll bring:
Essential:
* Proven experience in managing and supporting Unit4 ERP systems, preferably in the housing or public sector.
* Part Qualified Accountant (e.g., ACA, ACCA, CIMA) or equivalent experience.
* Strong understanding of financial accounting principles and processes.
* Experience in data migration, system testing, and user training.
* Excellent problem-solving skills and attention to detail.
* Effective communication and interpersonal skills, with the ability to engage stakeholders at all levels
Desirable:
* Familiarity with housing association operations and sector-specific financial requirements.
* Experience in supporting ERP implementation projects.
* Knowledge of SQL or other reporting tools for data analysis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: This is a Regional role acting as a single point of contact for Northern Ireland, Wales, Central and South England, so you can be based at a Trust Centre in Birmingham or London. You will need to be in the office 2 days per week and be willing to travel to other offices as and when required.
1st stage interviews: 04/08 face-to-face in our South London Centre
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you an experienced Health & Safety professional ready to make a real difference? Join The King’s Trust Health & Safety team as our Health & Safety Manager and help us build a culture where safety enables, not hinders, life-changing work with young people. In this solution-focused role, you’ll act as a trusted advisor, ensuring that our programmes, buildings, and events are safe, compliant, and empowering for colleagues, volunteers, young people and partners alike.
We're looking for someone with a Level 6 qualification (or equivalent experience) in occupational safety and health, chartered IOSH membership (or working towards it), and a strong grasp of UK H&S legislation and risk management, particularly in events and food safety. You must be confident delivering bespoke training, leading investigations, audits, and behavioural safety initiatives independently, with experience advising senior leaders in large or complex organisations, ideally in the charity or youth sector.
If you’re proactive, people-focused, and ready to take the lead on creating safer workplaces across the UK, we want to hear from you. This is more than compliance, it’s a chance to enable our teams to do their best work safely, every day.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Health & Safety Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health & Safety Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3584
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.