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Housing service manager jobs in salford, middlesbrough

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Shelter, Manchester (On-site)
£31,133 per annum pro rata, plus £802 Essential Car User Allowance if working in the Tenancy Relations Service
Posted today
Homeless Link, Remote
Starting Salary £44,992 or £49,427 per year depending on location
Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate
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NACCOM, Remote
Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable)
Lead change, shape narratives, and drive justice — join NACCOM to end migrant destitution through bold, strategic external affairs.
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Yorkshire Cancer Community, Remote
£32,000 - £36,400 per year
Posted 3 weeks ago
Closing today at 23:30
My Life Films, Remote
£40,000 - £50,000 per year FTE
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The Textile Institute, Manchester (On-site)
£30,000 per year (FTE), pro-rata for 3 days/week
Posted 3 weeks ago Apply Now
Page 1 of 4
Manchester, Greater Manchester (On-site) 2.01 miles
£31,133 per annum pro rata, plus £802 Essential Car User Allowance if working in the Tenancy Relations Service
Full-time
Contract (Fixed Term – 12 months with a possible 12 month extension)
Job description

Location: Manchester – Watson Street

Salary: £31,133 per annum pro rata, plus £802 Essential Car User Allowance if working in the Tenancy Relations Service

Hours: Full time – 37.5 hour per week

Contract: Fixed Term – 12 months with a possible 12 month extension

Closing date: Thursday 3rd July 2025 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About the role

Shelter Manchester are recruiting for a number of roles including Housing Rights Workers to cover the cross boundary tenancy relations service as well as the city wide advice service. Both services will require working across multiple locations and with respect to the tenancy relations role a significant part of your week will be co located with partner agencies.

As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community priorities. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.

You will also work within local community settings and alongside community groups, delivering advice and rights awareness workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. You will offer day to day support to volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.

About you

You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.

Benefits 

In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:

  • Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
  • Ability to listen to, engage and work with individuals and communities
  • Experience of delivering and/or ability to deliver group workshops and presentations

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted by
Shelter View profile Organisation type Registered Charity Company size More than 1000
Posted on: 20 June 2025
Closing date: 03 July 2025 at 23:30
Tags: Advice / Information, Advocacy, Housing, Customer support, Homelessness, Mentoring / Coaching

The client requests no contact from agencies or media sales.