Housing support worker jobs in Islington, greater london
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Housing Support Worker
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Job Title: Housing Support Worker
Location: Based in Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00 and 18:00 working 8 hour shifts. You may be required to work outside these hours as per service and participant requirements.
About the Role
We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment.
In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves!
Key Responsibilities Include:
- Support residents who may be facing challenges with their housing and long-term living
- Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Support residents to build skills and confidence to build confidence to move towards independent living
- Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
- Lone working is part of the role, but you’ll always have a supportive team around
- Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
- Complete safeguarding and other referrals where required.
- Keep support plans updated on our online portals as appropriate
About You
We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Registered Charity
101 - 500
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Thank you!
Accommodation Support Worker(Future Roots 2 Project)
Salary Banding: £28,893 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion. (£85 per night shift required / £50 per on call shift)
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required - Candidates must have a full driving license and use of own vehicle for business purposes.
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.
About the service
Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.
We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.
Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.
Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.
About the Role
We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.
This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.
The Difference You’ll Make
In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.
You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.
The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.
What You’ll Be Doing
You’ll have a varied and meaningful role, including:
- Managing a diverse caseload with different needs and priorities
- Building trusting, professional relationships with young people
- Delivering 1:1 and group sessions focused on independent living skills, such as:
- Understanding rights and responsibilities
- Setting boundaries and making decisions
- Health and wellbeing
- Education, employment and volunteering
- Budgeting, rent and managing money
- Everyday practical living skills
- Supporting the screening and interview process for new residents
- Facilitating group activities and workshops
- Responding to breaches of house rules in line with policies
- Identifying and managing risk, including safeguarding concerns
- Working collaboratively with colleagues to provide consistent support
- Liaising with external agencies and partners
- Keeping accurate and timely records
- Taking part in the on-call rota (after probation)
- Supporting occasional paid sleep-in shifts
What We’re Looking For
We’re keen to hear from people who are:
- Compassionate, resilient and motivated to make a difference
- Skilled at building relationships and setting healthy boundaries
- Confident communicators with strong interpersonal skills
- Organised, reliable and able to manage competing priorities
- Knowledgeable about safeguarding, confidentiality and professional boundaries
- Flexible and responsive to changing needs
You’ll also need:
- A full UK driving licence and access to a vehicle for work
- An understanding of the challenges faced by young people experiencing homelessness
Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.
This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.
What We Offer
We want you to feel supported, valued and able to thrive. We offer:
- A friendly, experienced and supportive team
- 25 days annual leave + bank holidays (rising to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme
- Hybrid working opportunities
- Refer-a-friend scheme
- Discretionary sick pay (subject to eligibility)
- Paid mileage for work travel
- Long service awards
- Blue Light Card discounts
- Pension and Group Life Insurance
- Health Cash Plan & Employee Assistance Programme
- Ongoing training, development and career opportunities
- Monthly staff perks and prize draws
- Whole-organisation events and celebrations
Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
How to Apply
To apply, please visit our website and complete the online application by submitting:
- Your CV
- A covering letter or short video showcasing your skills and experience
Closing date: 4th June 2026
Recruitment afternoon: 10th June 2026
(Shortlisted candidates will be invited to a further Personal interview stage)
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.
We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.
Our Promise to You
We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.
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Registered Charity
21 - 50
Breaking the cycle of youth homelessness through education, advice and support for young people and their families
The client requests no contact from agencies or media sales.